Family Support and Community Manager

The workforce at Loughborough Community Centre is growing.

Our current services include: Preschool, Family Support and Holiday Play with Meals Provision.

We work with all members of the community. Parents, children and young people  (0 – 18 years) are our primary beneficiaries.

We have a rapidly developing, small and dynamic team, that deliver a range of innovative early intervention, targeted services and family support provision from our centre at Max Roach in Brixton London.

We seek a self motivated and confident individual that can apply a professional approach and has a solid grounding in Family Support and Community Work. LCC’s applies a collaborative approach to service delivery, we work closely with local partners, stakeholders and local groups in order to provide the services needed in our locality.

You will be skilled at; leading a team, engaging parents, creating links between a range of stakeholders and hands on service delivery, whilst also possessing the administrative and organisational skills to ensure all work is clearly tracked, monitored and evaluated as per our standardised online software and individual funders requirements.

You will understand the wide-ranging challenges facing children, young people, families. Being flexible in adjusting your practice and the practice of colleagues to meet these needs.

Your work within our workforce will contribute to ensuring LCCs meets its aim of providing the highest quality provision and continually strives to improve and expand its services that are vitally needed by the community.

Hours will include some out of hours, evenings and weekends. 

About FSUK

FareShare is an award winning charity, we are the UK’s national network charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

About the Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme across Kent and some areas in Surrey, through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area. FareShare Midlands is the largest of the FareShare delivery partner operating across the West and East Midlands. We rely on an army of volunteers to help redistribute food to 550 frontline charities such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to more than 35,000 vulnerable people every week. 

As a Community Coordinator, your role will focus on the growth and sustainability of our network of community food groups in the region. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of the Regional Centre and FareShare Go across the Midlands.

Main Responsibilities

• Charity account management: You will carry out virtual calls and in person visits with new and existing charities, and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements. 
• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need. 
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. You will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking food safety reviews with charities to ensure compliance. 
• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus, you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise. 
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs. 

Ideal Candidate

Essential Criteria

• Have exceptional relationship building skills with a range of stakeholders 
• Be a strong communicator who is able to engage with a variety of audiences. 
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism 
• Strong problem solving skills 
• Self-manage your own performance and workload. 
• Have initiative and innovative thinking, in order to shape new/different ways of working 
• Have strong IT skills 
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK. 
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region. 

Desirable 

• Level 2/3 Food Safety training is desirable, but training will be provided. 
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous. 
• Some experience in data analysis and project planning 
• Be degree educated or have a strong career history with relevant skills. 

Values and behaviours

• A commitment to equal opportunities and safeguarding.
• An understanding of, and enthusiasm for, FareShare’s mission and strategy.
• A commitment to continuous professional development.
• An empathy with volunteers and an understanding of their needs.
• Flexible and non-judgemental approach to people and work.
• Willingness and ability to travel in the UK.

Benefits

25 days’ annual leave + 8 bank holidays

Employers pension contribution of 4% Life assurance -  group life scheme

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan

Flexible working 

Transitions UK is an exciting and growing charity, working across Herts, Beds, Bucks, N London, Leicester and S. Birmingham,  specifically set up to address the needs of a “lost generation” of 15-25 year olds. We work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of exploitation/offending. 

Hub Co-ordinator - ASPIRE Buckinghamshire - supporting young people at risk of offending/exploitation  

£21,450 pro rata, plus matched pension 

Part-time: 20-25 hrs per week. 

You will further develop and drive forward this exciting and innovative community-based project, part-funded by The National Lottery and already running for three years, including spearheading its further development in Buckinghamshire. You will have primary responsibility, supported by our FT Project Manager, to provide a mentoring and befriending service to 20 young people aged 13-21 years who are at risk of criminal exploitation or offending.

The project is also running in Watford and Hemel Hempstead, in S Bucks and in N London, and aims to further expand. Across the Aspire project, we run “Prevent” for 20-22  13-17 yr olds and “Restart” for 5-8  18-21 yr olds. You will also recruit and deploy 30+ volunteers as mentors, both younger and older adults.

You are an excellent organiser, team-leader and communicator with a hands-on approach. From experience, you are able to work sensitively and effectively with young people who have personal challenges and need support - so you will provide a quality response to the challenge further developing this project. You will be well supported by an experienced high quality team with personal support from your Project Manager.

You will be excited by the opportunities in this role and in our growing charity, and determined to achieve excellent results for the young people we support. 

About the APPG on Malaria & NTDs

Established in 2005, the APPG on Malaria & Neglected Tropical Diseases (APPMG) has an established history of actively engaging UK parliamentarians on the issues of malaria and neglected tropical diseases (NTDs). The APPMG facilitates and implements an active calendar of parliamentary and public events, policy briefings to support parliamentary debates and specialist meetings to inform and mobilise UK parliamentarians in support of priorities and policies that will accelerate progress against malaria and NTDs.

The priorities of the APPMG are guided by the Chair and Officers of the group, all sitting MPs and Peers in Westminster, and implemented with support from a part-time Coordinator to provide parliamentary and policy advice and administrative functions. The APPMG benefits from an active base of expert stakeholders from across academia, research, multilateral organisations, industry and the private sector as well as civil society. This is a significant resource to the APPMG in understanding and working to highlight key opportunities to engage parliamentarians on a wide range of topics from access to medicines, R&D for new tools, aid architecture, funding gaps, to evidence-based policy to inform control and elimination programmes.

The APPMG is looking for an enthusiastic self-starter to fill the role of Coordinator. The candidate will support the secretariat function of the APPMG across the issues of malaria and NTDs, actively engaging with UK parliamentarians, expert stakeholders and networks including the UK Malaria Advocates and the UK Coalition against Neglected Tropical Diseases.

Role of the Coordinator

The APPMG Coordinator will act on behalf of the best interests of the Chair, Officers, and parliamentary members. The agenda of the APPMG will be driven by the Chair and Officers with input from and consultation with the external malaria and NTDs stakeholders as and when needed. The Coordinator will maintain regular contact with all external partner organisations to ensure broad and unbiased representation of the malaria and NTDs communities. The Coordinator will be required to work alongside the APPMG Chair and Officers to raise the political profile of malaria and NTDs with UK policy and decision makers and grow parliamentary support for the fight against malaria and NTDs.

Reporting

The Coordinator will be employed and line managed by, and administratively accountable to Malaria No More UK. The Coordinator is functionally responsible to the APPMG Chair and Officers to execute the approved strategy and workplan.

Key responsibilities

Stakeholder engagement:

• Liaise with expert stakeholders to understand the key threats to progress on malaria and NTDs and the implementation of UK government policy in support of these issues.
• Collaborate and partner with expert stakeholders to strengthen parliamentary discussions with recommended content and guest speakers.

Parliamentary and policy advice:

• Identify potential APPMG priorities and share policy advice to inform the APPMG Chair and Officers on annual themes to be addressed in APPMG activities, including a country focus on Nigeria.
• Liaise with parliamentarians personally and develop and maintain a broad network of external contacts.
• Lead the organisation of parliamentary events and meetings focusing on key issues relating to malaria and NTDs and bringing together experts and parliamentarians, including logistics, agendas, and briefing materials.
• Support parliamentarians through the drafting of written correspondence; briefing papers ahead of parliamentary debates; circulating regular updates to parliamentary members and the wider malaria and NTDs communities on APPMG activities.
• Prepare speaking points upon request to support APPMG parliamentary members and visiting dignitaries to APPMG events.
• Lead/support the preparation of an annual report on the activities of the APPMG, and other specialist reports based on discussion with APPMG Chair and expert stakeholders.
• Lead the organisation of field visits for parliamentarians to see international programmes tackling malaria and NTDs first-hand.

Administrative, strategy and planning:

• Development of a Chair and Officers approved annual workplan and oversight of the APPMG’s budget.
• Monitor and regularly report to the APPMG Chair and Officers on progress against the strategy and workplan.
• Financial reporting and basic accounting.
• Ensure strategic and operational plans fall within available budget and escalate to the APPMG Chair and Officers when there are concerns about the financial viability of being able to execute the workplan.
• Effective communication and lead renewal/revisions of MoUs with financial donors where required.
• Liaise with financial donors to cultivate continued support to the APPMG.
• Identify opportunities to grow and strengthen the APPMG.
• Ensure compliance with all APPG protocols and reporting requirements with the APPG Register.

Communications:

• Prepare press releases when relevant, update the website when needed and manage the APPMG’s social media accounts.
• Effectively communicate between the Chair, Officers, members, and external stakeholders.

Person specification

• Knowledge and understanding of the UK parliamentary system
• Experience of parliamentary affairs
• An understanding of global dialogue on the Sustainable Development Goals
• Excellent writing and critical analysis skills
• Experience of organising events and meetings
• Skilled at managing competing priorities and meeting tight deadlines
• Excellent communication skills to build collaborative relationships and supportive engagement with stakeholders
• High attention to detail and quality
• A strong commitment to partnership and a collaborative approach
• Ability to undertake domestic and international travel agreed upon with the APPMG Chair and Officers

• Experience in malaria and/or neglected tropical disease programmes/policy engagement/communications
• Experience in international public health/development programs
• Experience of communicating science to a non-scientific audience
• Knowledge of website editing
• Knowledge of print production and use of online/social media
• Knowledge of malaria affected countries.
• Lived experience of malaria and/or NTDs

Staff benefits include:

• 10% employer pension contributions
• 28 days’ annual leave plus 8 bank holiday days

To apply, please send your CV together with a supporting statement detailing why you are interested in this position and how your skills and experience fit the person specification above

MNMUK recognises the value of a team in which people from diverse background.s are able to introduce fresh ideas and contribute to delivering our mission to make Malaria No More. Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info.

Closing date for applications: 8th November 2021

Job Title: Befriending Plus Service Coordinator

Hours:              28 hrs p/wk over either 4 or 5 days

Contract: 1 year, in the first instance

Salary: £28,206 pro-rata

Reports to: Better at Home Leader

Purpose of Job:

To be responsible for the delivery of Age UK Wandsworth’s “Befriending Plus” Service. This project, commissioned by the Council and now funded for a second year, works with older housebound and isolated people, who are living alone or as carers aged over 60 in the London Borough of Wandsworth.

The service seeks to alleviate loneliness and social isolation and create practical support for older people by matching them with volunteer visitors for companionship and practical help. The volunteers visit for a specified time each week and also help the older people to access other relevant statutory and voluntary organisations and services.

What we can offer:

• A warm welcome from our small and friendly team of staff and volunteers and our hypo-allergenic office dog.
• A busy work place where no day is ever the same and the opportunity to really make a difference to the lives of older people in Wandsworth.
• The opportunity for an organised, experienced and energetic person to really develop this vital project.
• An experienced staff and trustee leadership team who believe in the value of personal and professional development.

Closing date: Wednesday 17 November at noon

Interviews: Monday 22 November

Age UK Wandsworth is committed to safeguarding all those in our care. All offers are subject to satisfactory references and DBS check. CVs will not be considered.

Transitions UK is an exciting and growing charity, currently working across Herts, Beds, Bucks, N London, S Birmingham and Leicester. We were specifically set up 7 years ago to address the needs of a “lost generation” of 15-25 year olds. Needed more than ever, we work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of offending/exploitation. 

Hub Coordinator, Attain Project, Central Bedfordshire  

– Young People Leaving Care -  

25 – 37.5 hours per week to suit, £21,450 to £24,000 pro rata 

We are seeking a Coordinator to run our Hub in Central Bedfordshire, supporting 15-20 young people. Attain has been running for a number of years in adjoining counties.

You will recruit, deploy, co-ordinate and support a team of around 20-25 volunteer adult mentors. The Project supports beneficiaries through a two- year transition programme, helping them to make an effective journey towards independence, adulthood and a positive lifestyle and future.

You will work from home, from our office in Breachwood Green and within the community. YP are based around South Central Beds including Dunstable, Leighton Buzzard, Biggleswade. 

You are an excellent organiser, team leader and communicator with a hands-on approach. Ideally you will have experience of care and care leaving, either personally or professionally. A key part of the role will be helping to develop stronger links with businesses and the wider community to create opportunities for YP - and then supporting adult mentors to help young care leavers to make the most of them and attain their potential. You will help YP with personal life planning and personal and skills development. You will be excited by the opportunities in a charity and project which are needed more than ever and determined to achieve excellent results for the young people we support. 

You will lead the Community Champions project which builds on the strengths, skills and knowledge of local communities, by recruiting local people as volunteers to tackle inequalities, improve health and wellbeing and address local issues of concern.

You will recruit, coordinate and support local volunteers to undertake the following activities:

• Insight gathering: on health and wellbeing issues to help the council and partners understand deep-rooted attitudes, behaviours and perceptions. These activities will engage local residents in the project and highlight priority areas for action in each location.

• Signposting: raising awareness of health and wellbeing services and signposting where appropriate.

• Organise regular activities for local residents, based on broad health and wellbeing priorities identified by local residents. 

SHAK is a beneficiary led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation. 

Our Mission is to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence. 

Our Vision is of a place where everyone can live, learn and grow together. 

Who we are

Future Men is a multi-award-winning specialist charity that supports boys and men along the path to becoming dynamic future men, whilst addressing the stereotypes around masculinity and engaging in the wider conversation of what it means to be a man. Through our evidence-based and practice-led services we encourage boys and men to explore, celebrate and build on the seven characteristics that we believe contribute to positive masculinity.

Our Vision

A better future for every boy, every man and everyone.

Our Mission

To inspire boys and men to become dynamic future men, by giving them the confidence to discover what it means to be a man.

Development Coordinator – Transitions Project

This is an 12 month fixed term contract.

As a Project Coordinator  you will be responsible for delivering a range of services in primary and secondary schools, supporting Future Men’s development and transitional work with boys and young men.  You will undertake group work and one to one mentoring, supporting improved behaviour, wellbeing and engagement in schools, and successful transitions into secondary school. A key element will be to support new developments, to identify best practice and to embed these in current services.

The programme explores a range of subjects such as masculinity, identity, conflict, health and wellbeing, aspirations and emotions.

The successful candidates should also be able to use standard IT such as Outlook, Word, Excel etc. We also use monitoring software for evaluating and recording outcomes of the work.

For the full application pack please see the Future Men website.

What we can offer you

• Pension scheme
• Cycle to Work Scheme
• 24 days annual leave pro-rata

How to apply

Complete and return the Future Men job application form and Equal Opportunities form by 5pm on 4th November 2021

Should you have any questions regarding the application please contact us

Thank you for your interest. We will only contact you if you have been shortlisted.

Future Men is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  In order to meet this responsibility, we follow a rigorous selection process.  All employees within our organisation are required to undergo an enhanced DBS check.

Future Men is an equal opportunities and Living Wage employer.

About FSUK

FareShare is an award winning charity, we are the UK’s national network charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

About the Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme across Kent and some areas in Surrey, through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area. 

Main Responsibilities

• Charity account management: You will carry out virtual calls and in person visits with new and existing charities, and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements. 
• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need. 
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. You will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking food safety reviews with charities to ensure compliance. 
• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus, you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise. 
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs. 

Ideal Candidate

Essential Criteria

• Have exceptional relationship building skills with a range of stakeholders 
• Be a strong communicator who is able to engage with a variety of audiences. 
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism 
• Strong problem solving skills 
• Self-manage your own performance and workload. 
• Have initiative and innovative thinking, in order to shape new/different ways of working 
• Have strong IT skills 
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK. 
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region. 

Desirable 

• Level 2/3 Food Safety training is desirable, but training will be provided. 
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous. 
• Some experience in data analysis and project planning 
• Be degree educated or have a strong career history with relevant skills. 

Values and behaviours

• A commitment to equal opportunities and safeguarding.
• An understanding of, and enthusiasm for, FareShare’s mission and strategy.
• A commitment to continuous professional development.
• An empathy with volunteers and an understanding of their needs.
• Flexible and non-judgemental approach to people and work.
• Willingness and ability to travel in the UK.

Benefits

25 days’ annual leave + 8 bank holidays

Employers pension contribution of 4% Life assurance -  group life scheme

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan

Flexible working 

Job Description

Job Title: Community Coordinator

Reporting To: Head of Community

Salary: £25,000 - £30,000

Contract type: Permanent

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted.

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. We recently ran a very high-profile media campaign with the Evening Standard and Independent, raising £10million to feed London. We have celebrity endorsement from Reece James, Phoebe Waller-Bridge and Jack Whitehall, Steven Fry, James May and many others.

Last year we delivered enough food for 21.1 million meals to help people in need. We have continuing major growth plans for the next 4 years, with a target of delivering enough food for 100 million meals by 2024. Because nearly all the food we receive is donated by the food industry and volunteers, every £1 of expenditure redistributes £10 worth of food. 

Purpose of the Job

The Community Team works within Operations focusing on the development, delivery and support of the Felix mission that no one goes hungry through the growth of the network of charities, community groups and other key stakeholders involved in the support of vulnerable Londoners. The Community Coordinator role will explore and develop partnerships with a wide range of organisations that will help to build the network’s capacity to accept and distribute food as we work towards distributing 42,000 tonnes a year, or the equivalent of 100 million meals by 2024.

You will identify, develop and deliver an end-to-end engagement service to our network of community organisations to ensure we are at the forefront of any service offering involving food for the vulnerable. Your work will allow us to effectively monitor and evaluate our growth against our strategic objectives including ensuring recipients of our food are compliant with all relevant legislation and guidance as required by our food partners.

Duties and Accountabilities

• Contribute toward Felix achieving its network growth targets in line with the objectives for food supply and operational capacity 
• Working with Head of Community Engagement & Community Partnerships Manager identify, develop and maintain relationships with our network of community organisations to achieve mission objectives
• Develop, maintain and support our engagement service to support end-to-end lifecycle and achieve long-term sustainable partnerships
• Regular reporting and measurement against agreed KPIs
• Proactively engage and collaborate with all teams within Felix to increase impact and quality of service delivery
• Deliver innovative services compliant with all relevant legislation and standard operating procedures including food safety, health and safety, data protection and volunteer policies etc
• Act as an ambassador for The Felix Project as required

Person Specification

You will have proven relationship management experience in the charity or commercial sectors and bring a passion for our work and an ability to translate strategy into action. You will be entrepreneurial seeking out solutions to effectively achieve mission objectives whilst delivering maximum social impact and continue to raise the profile of The Felix Project. You have an energetic, positive and can-do approach who is not afraid to roll their sleeves up and get hands-on as the operation requires.

Essential skills/knowledge relevant to this role 

• Successful track record in a relationship management position in charity or commercial sector 
• Adept at managing a range of stakeholders from senior management teams to grass roots organisations 
• Proven track record in delivering innovative solutions
• Ability to work effectively to ensure compliance within clearly defined systems and processes
• Credible as an external ambassador, equipped with excellent communication and influencing skills
• Ability and willingness to work in a busy environment 
• Ability to work within a team of varied individuals with a positive attitude
• Committed to reducing food waste and fighting food poverty 

Desirable skills/knowledge relevant to this role 

• Committed to reducing food waste and fighting food poverty
• Flexibility in terms of working hours
• Food Safety Level 3
• Full UK Driving Licence (with no more than 6 points) held for at least 1 year – over 21 for insurance purposes

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team.  This role is located across our operations based in: Deptford, Enfield, Park Royal and Poplar with an expectation that you will work in any one of these locations as required as part of your duties. The salary is c£25,000-£30,000 per annum (dependant on experience), 25 days annual leave + bank holidays.

Contract Type: Permanent

Hours: 37.5 hours per week

Recruitment timeline

Applications close: 5pm, Sunday 24th October

First interviews: Wednesday 3rd November

Second interviews: Wednesday 17th November

We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for a Membership Engagement Coordinator to join our team. This role is based at the DEBRA Head Office in Bracknell, Berkshire.

About the Membership Engagement Coordinator

• To increase effective engagement with the EB community, ensuring members feel informed, valued, and listened to.
• To enable DEBRA to better understand the needs of the EB community.
• To ensure the EB community are at the centre of DEBRA’s charitable activity, by empowering a strong member voice.
• To increase members connections with DEBRA and other people living with EB, encouraging peer to peer support, and sharing of lived experiences.

What we’re looking for in Membership Engagement Coordinator

EB Community Engagement

• Develop a strong engagement strategy of diverse and inclusive initiatives, empowering members of the EB community to connect and to have a voice.
• Work with the membership manager to increase the number of members.
• Prepare and facilitate workshops, member panels, surveys, and presentations.
• Gather the views and levels of service satisfaction of DEBRA members.
• Facilitate member involvement in the development of and improvement of services and support available.
• Increase the volume and manage member involvement in providing case stories, volunteering, and undertaking ‘Ambassador’ roles.
• Facilitate individuals across the EB community to network through membership activities, events, on-line and informal contacts.

Reporting

• Record and measure outcomes of engagement initiatives.
• Report on the impact of key outputs of charitable activities making a difference to the EB Community.
• Report on opportunities for developments/priorities in charitable activities.
• Report to the EB community in relation to engagement initiatives.

Service and Communication

• Act as the first point of contact for members of the EB community with general enquiries, providing information or signposting as required.
• Act as the first point of contact to other directorates when members stories are required.
• Manage and record member compliments, feedback, and complaints.
• Work with colleagues to ensure information to members is presented in an appropriate and engaging manner.
• Produce articles and marketing materials to support member engagement and internal awareness of membership engagement.

Administration and management

• Facilitate/ support members in DEBRA ‘Ambassador’ roles.
• Maintain and manage the portfolio of member case stories.
• Maintain a register of members who are interested in supporting DEBRA’s work.
• Produce clear policies and procedures for engagement initiatives.
• Undertake and manage risk assessments for engagement initiatives.
• Assist with communication/mailing lists of EB community members.

Miscellaneous

• To attend meetings and events, as necessary.
• To work as a team member as part of the overall organisation.
• To ensure that all working practices comply within DEBRA policy, Health and Safety legislation and always maintain confidentiality.
• To carry out any other duties as requested by the Membership Manager or Director.

Key skills we are looking for:

• Passionate about making a difference to people’s lives.
• Understands and values the needs of a diverse community.
• Ability to be flexible to accommodate occasional evening/weekend work.
• Ability to travel independently as required to events/meetings.
• A willingness to gain expertise in EB.
• Collaborative working with others in a team to achieve shared objectives
• Data recording, analysis and report writing
• Collation of service and satisfaction levels
• Delivering to deadlines and working flexibly with changing priorities
• Presentation skills
• Negotiation skills
• A genuine interest in promoting equality, diversity, and inclusion. and be passionate about community engagement
• Demonstrates empathy
• Ability to research and generate new initiatives
• Achievement oriented – a pro-active approach with the ability to meet challenging targets and overcome obstacles.
• Accuracy and attention to detail.
• Excellent interpersonal skills
• IT Literate, including ability to use Microsoft office and databases.
• Adaptability – openness to new ideas and ability to prioritise conflicting demands.
• Positive disposition and self-motivation with the ability to work independently and as part of a team.
• Highly organised.

About us

DEBRA is the national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

The worth of every activity at DEBRA is assessed by the impact it has to improve the quality of life for those in the EB community, a group of 5000+ people in the UK who have the genetic skin condition EB.  For over 40 years, the charity DEBRA has been providing care and funding research to try to cure this devastating condition.

If you are enthusiastic about the contribution you could make and would like to join our team as our new Membership Engagement Coordinator please click ‘apply’ today – don’t miss out, we’d love to hear from you!

We are looking for an energetic person to engage with communities to secure new partnerships with the local and national centres. The successful candidate will develop relationships with new and existing organisations to reach out to the wider community.

About Us:

Imran Khan Cancer Appeal (IKCA) is an established UK registered charity that has been operating for over 26 years. The objective of this trust is to generate funds for helping in the treatment of cancer in 3rd World countries. Our hospitals serve all segments of society without discrimination on the basis of race, religion, national origin, or sex, and treating patients without regard to the ability to pay. You would be joining our dedicated team to make a difference.

About You:

• You will be a credible, motivated self-starter who is able to take the lead in reaching out to the UK communities and Mosques.
• You would be strong team player with an ability to influence others using clear, candid communication.
• You will have a proven track record in developing and implementing strategies to secure successful new relationships and drive income growth.
• The successful candidate would be an educated person with the ability to build relationships with organisations and senior decision-makers.

You would be responsible for:

• Engaging communities and mosques.
• Develop a large volunteer base and run local hubs.
• Setup and develop website sections/resources to support community and volunteer development.
• Collate stories, and media to support wider marketing.
• Contact centres, communities and present IKCA to develop relationships.
• Run fundraising initiatives and small events.
• Run Ramadan campaign seasonal activities.
• The role will require some travelling, meetings and presentations. You will need a full driving license with your own car.

As part of your application, we would like you to submit a covering letter along with your CV online in the text box provided. Please include your motivations for applying for the role and how you feel your skills and experience is a good match.

To provide high quality support for student group leaders and empower the 80+ Student Groups and volunteer initiatives at Greenwich SU to develop and grow their membership and deliver high quality activities and experiences. This role will enhance participation, identify and minimise barriers for the diverse student population at Greenwich, and deliver effective co-curricular engagement opportunities across the Greenwich campus and connect with their communities.

Reports to: Campus Engagement & Opportunities Manager

Responsible for: Temporary PT Student Staff and Volunteers

Department/Service: Membership Services

1 Duties and key responsibilities

Societies:

• Directly support societies to grow in number and membership by providing advice, resources, support, and specialist knowledge
• Act as a first point of contact for students interested in setting up or joining societies
• Undertake relevant administrative tasks to provide support to student groups, including processing room bookings, activity proposal forms, and student group finance forms in line with procedures, and maintaining records
• Coordinate communication, including drop-in sessions, to ensure society leaders are able to access the knowledge and resources to effectively lead their groups and are following procedures and policies
• Develop support resources and training for student groups in conjunction with other staff, with this role focusing on the needs for society leaders and encouraging them to diversify and develop their activities
• Provide support for student group events, activities and trips, ensuring relevant H&S practices and procedures are followed
• Ensure policies and procedures are followed, including ensuring external speaker checks are completed as per procedures and reports produced as required.
• Support the Campus Engagement and Opportunities Manager to ensure that financial controls are maintained, providing reports and information as required
• Work with relevant staff to support recognition and reward programmes for student groups, including annual awards events
• Work with relevant staff to ensure delivery of the Welcome programme of activity and other New Arrivals activities and events, ensuring that societies are engaging with the programmes of activity as appropriate
• Support the societies to utilise the Students’ Union spaces for events and work together with the Commercial team to ensure the success and quality of these events 

Volunteering

• Help develop the provision for students to set up and run student groups focused on delivering voluntary activities in the local community
• Support the Campus Engagement and Opportunities Manager and other relevant staff and officers in developing policies and procedures to enable student groups to safely deliver voluntary activities in the local community
• Develop appropriate support resources and training for student groups delivering voluntary activities in the local community to provide quality experiences for student volunteers and stakeholders
• Undertake relevant administrative tasks to provide support to student group volunteering projects, including processing room bookings, activity proposal forms, and student group finance forms in line with procedures
• Work with relevant staff to curate a programme of one-off volunteering opportunities designed to encourage growth of student group volunteering projects
• Coordinate the reward and recognition of volunteers by continuing to develop the Volunteering Toolkit  

Student Media

• Work alongside relevant staff to support and develop the student-led Student Media groups.
• Act as a first point of contact for Student Media group leaders for queries relating to their activities, and acting as liaison with the relevant Communications staff as needed to ensure their specialist activities are supported effectively
• Support the Campus Engagement and Opportunities Manager and other relevant staff and officers in developing Student Media, including support for developing relevant policies and procedures and administrative support as required

Events

• To deliver an effective co-curricular events programme, focusing on hard to reach groups inc. international, commuting and mature students
• To remove barriers for participation with non-committal, turn up and give-it-a-go style events
• Stimulate students to create societies by using student feedback to create events & activity, that may turn into a student group

Supporting Representatives

• Support GSU officer societies lead with administration relating to the representative meetings for societies, and other student group representative functions as appropriate
• Administratively support the Activities Committee to achieve their function and objectives

Monitoring and Evaluation

• Ensure data relating to groups is collected, analysed and reported on
• Ensure evaluation mechanisms are embedded in activity and that findings are shared and used to implement learnings with the goal of improving services
• Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
• Monitor and report on targets and metrics relating to groups
• Contribute to the annual Membership operational planning with a particular focus on Sports and groups
• Prepare and submit nominations for various awards relating to student activities

Budget and Financial Management

• Contribute to the budgetary planning of the groups budgets, ensuring effective spend of budgeted sums
• Being responsible for delivery within the allocated budget and ensuring funds are effectively managed
• Together with the Engagement and Opportunities Manager and Finance team, ensure suitable financial procedures are in place when dealing with student finances
• Process invoices or equivalent, relating to the aforementioned budgets, where care, accuracy and security are important

Stakeholder management

• Collaborate with GSU colleagues, particularly the Front of House (reception), Advice, and Communications teams to ensure we have a consistent approach to how we work with and support students
• To champion the work of Activity groups, gaining wider recognition for their successes, utilising social media, case studies and comms channels
• Identify and develop new partnership opportunities to enable more students and groups to deliver increased student–led activities
• To ensure effective relationships with activities leaders, ensuring communication channels are maintained efficiently to provide effective service and ensure student consultation
• Develop and manage relationships with key relevant external stakeholders, bodies, partners and funders to influence and improve student-led projects and service provision
• Work with elected Officers and students through our representative structures and forums to ensure students can shape their student experience and ensure they are ‘life ready’
• Support students from all demographics, and particularly those from under-represented groups to develop and grow their own activities and communities
• Build and maintain strong working relationships with relevant UoG staff and departments including Student Academic Services, ILS, FM and external organisations, as well as our partners

2 General Responsibilities

• Represent and be an ambassador for GSU
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 
• Maintain and improve competencies through continuous professional development. 
• Abide by organisational policies, codes of conduct and practices 
• Support and promote liberation, diversity and equality of opportunity in the workplace 

• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and project data 
• Actively seek better ways to assist GSU in its effort to become a more sustainable workplace 
• Any other duties commensurate with the accountabilities of the post 

Person Specification- Engagement and Opportunities Coordinator – Greenwich

ESSENTIAL EXPERIENCE

• Relevant experience working/volunteering in a students’ union or a similar organisation
• Planning, delivering and evaluating training
• Coordination of a range of successful events
• Develop and maintain effective systems for collecting, collating and reporting information
• Experience of working with or coordinating diverse groups, and encouraging traditionally hard-to-reach groups

ESSENTIAL SKILLS AND ABILITIES

• Clear communication skills face to face and on the phone or email
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Writing skills – produce reports and ability to write succinct documents on complex areas
• IT skills at a level that supports report writing, email, internet and database
• Time management and organisational skills
• Ability to engage and motivate others
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team
• Ability to stay focused and efficient in the face on changing priorities

DESIRABLE KNOWLEDGE

• Knowledge and understanding of issues facing today’s students
• Knowledge of requirements for supporting volunteering projects e.g. safeguarding and DBS checks

EDUCATION/TRAINING

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example, time management and organisation, effective administration, delivering training, reporting methods

Other

• Able to travel within the borough and region
• Able to work some evenings and weekends and stay overnight where necessary
• Works well in a team with a flexible approach to work
• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work 
• Commitment to the values and ethos of the organisation

We are looking for a full time Centre Coordinator who is passionate about creating a welcoming and accessible atmosphere for older people in a dedicated space. In this role you will ensure the centre runs smoothly on a day to day basis. This entails a range of responsibilities that focuses on engagement and positive member experience. You will need to have the ability to both organise and prioritise own workload and work flexibly and pro-actively.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 25 years of championing an active life for older people. Each week we run over 380 different activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improve the physical and mental wellbeing of our members, and in doing so address the issue of loneliness and isolation among older people.