Community engagement manager jobs in belfast

Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.

We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.

The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.

We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.

Candidate must have the right to work in the UK.

This is an exciting opportunity to join the National Lottery Community Fund in a pivotal role in which you’ll shape the future of funding policy and practice across the organisation. Having a suite of effective funding policies is essential to the Fund, guiding our funding practice, enabling a consistent customer experience and alignment with relevant statutory frameworks.  As Head of Funding Policy and Practice you will be responsible for maintaining and evolving the Fund’s suite of funding policies, playing a critical part in shaping the future of funding. The role offers an energising mix of strategic leadership, policy development, stakeholder engagement and cross-organisational collaboration, with the impact of your work being felt right across the organisation.

In this role, you’ll have the opportunity to lead a dynamic and important programme of work that is critical to the success of the Fund. The role will involve a variety of responsibilities, including:

• Lead and oversee the Funding Policy and Practice programme, ensuring that adequate resources, expertise, and capacity are in place to achieve successful outcomes.
• Develop a strategic roadmap for the programme, identifying key priorities and creating a plan to update existing policies and develop new ones as necessary.
• Gather insights from both internal and external sources to assess the current funding landscape and guide decision-making in policy development and support for good funding practice.
• Act as an ambassador for the programme, advocating for it at senior leadership levels, with the Board and across the organisation to ensure alignment with broader goals.
• Establish and maintain clear governance frameworks to manage decision-making processes and prioritise policy development.
• Foster collaboration across various teams to ensure seamless implementation of policies and initiatives.

Your day will be a blend of strategic thinking, stakeholder engagement, and practical execution, with plenty of opportunities to collaborate, influence, and drive change across the Fund.

We’re looking for someone with the expertise and passion to drive policy development and ensure our funding practices remain top-notch. You’ll bring a strong background in funding policy work in a grant-making environment. Excellent leadership and collaboration skills will be essential in building relationships at all levels, from senior management to external stakeholders and funding colleagues across the Fund. You’ll have a keen understanding of the funding landscape, the nuances of working within a public body, and a deep commitment to delivering policies that make a tangible difference. If you’re ready to take on a leadership role in an important organisation and have a genuine passion for supporting communities, this is the role for you.

Interview Date: Week Commencing 14th and 21st July - Virtual

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

Briefing sessions: We will hold two briefing session to further outline the role and answer questions on the following dates:

• 10 June, 2-3pm
   
• 12 June, 10-11am

On application, please align your supporting statement to the criteria below

Essential criteria:

• Experience in leading the development and delivery of effective funding policy for a funding body or function.
• Strong leadership skills, able to establish a clear vision and set direction for a programme of work, drawing on evidence and engaging others to shape a direction of travel.
• Strong engagement and collaboration skills, able to work with a range of people both internally and externally, at all levels of seniority.
• Excellent analytical skills, able to draw on data and qualitative evidence from a variety of sources to shape priorities.
• Excellent written and verbal communication skills, including ability to prepare informative, engaging and succinct policy on complex topics.
• Ability to translate corporate plans and strategies into tangible policies while balancing operational challenges.
• A strong understanding of the funding environment for civil society organisations and ability to understand the implications of developments in the wider environment for your work.

Desirable criteria:

• Good understanding of the implications of the Fund’s status as a public body for policy and practice

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Opportunity:

Nigel Wright Group are proud to be partnering with a transformative and growing social impact organisation in their search for a Business Development Manager. Our client is a passionate, values-led charity and their mission is to bridge the gap between talented individuals and employers offering rewarding job opportunities, creating a thriving community where everyone has the chance to succeed. They deliver on skills shortages, push back on regional unemployment and contribute to a national reduction in reoffending. Following a significant inward investment, our client is positioning itself to embark on an ambitious nationwide scaling-up programme. The newly created Business Development Manager role can be based anywhere in the UK and carries the responsibility of contributing to the organisation’s overarching strategic plan, while also leading the development and implementation of the accompanying income generation strategy. 

Role Profile: 

• Lead and coordinate activities to position the charity for successful public sector contracts and tenders.
• Identify and pursue new and repeat business opportunities; attend market engagement events and monitor sector trends.
• Develop strategic partnerships to enhance reach and impact.
• Maintain a comprehensive and up-to-date pipeline of business development and grant opportunities.
• Prepare and submit high-quality, competitive tenders as a lead or subcontractor.
• Develop proposals aligned with service specifications, incorporating input from operational teams.
• Collaborate with the CEO and Finance Director to ensure accurate, fully costed and competitive bid pricing.
• Write and submit persuasive bids via relevant online platforms.
• Line manage a Grant Writer, overseeing the submission of high-value and multi-year trust and foundation applications.
• Support the CEO in cultivating relationships with major donors and securing significant contributions.
• Manage public donations, lead fundraising initiatives, and ensure compliance with fundraising regulations.
• Produce compelling quarterly impact reports to communicate the charity’s outcomes to funders.

Person Specification:

• Demonstrated success in writing and securing competitive tenders, particularly within the criminal justice or related sectors.
• Proven ability to develop high-quality bids for statutory funding.
• Extensive experience in generating significant income from charitable trusts and foundations.
• Strong background in designing or contributing to effective income generation strategies.
• Experience in leveraging social value commitments—especially through government procurement and Section 106 obligations—is highly desirable.
• Skilled in building and maintaining relationships with high-net-worth individuals.
• Excellent communication and interpersonal skills, with the ability to influence, network, and engage diverse audiences.
• Knowledge of the criminal justice system or related fields is a strong advantage.
• Awareness of the employment challenges faced by people with convictions is desirable.

Behaviours:

• Maintains a non-judgemental approach when working with individuals with lived experience of the criminal justice system.
• Committed to inclusive, anti-discriminatory practices.
• Demonstrates alignment with and respect for the organisation’s Christian ethos and values.

Other Information: 

• This is a full-time role offered on a hybrid/remote working pattern
• Occasional visits to the Newcastle head office plus business travel around the UK 
• Nigel Wright Group is retained on this search and as such, any direct third party supplied or referred applicants/CVs will be forwarded to Nigel Wright for consideration as part of our process.

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma. 

This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

Description

 Key Areas of  Responsibility

Clinical strategy and plans for growth

• Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
• Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
• Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
• Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
• Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
• Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
• Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
• Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
• Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
• Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.

Delivery of Clinical Services

• Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
• Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
  • up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
  • robust assessment, formulation, treatment and ending processes
  •  robust partnership agreements with organisations referring people to TTI for clinical treatment.
• Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
• Maintain an appropriate clinical caseload.
• Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
• Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
• Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
• Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
• Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.

Quality Assurance and Evaluation

• Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
• Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
• Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
• Support the transition of TTI’s clinical team and associates onto client management software,  with a focus on good data, confidentiality and consistency of adoption.
• Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
• Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
• Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
• Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.

Clinical Risk and Safeguarding

• Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
• Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
• Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.

People Management

• Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
• Notice and respond appropriately to any performance management issues.
• Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.  
• Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
• Take up monthly external supervision provided by TTI.
• Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
• Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.

General

• Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
• Compliance with organisational policies and practices, and attendance at mandatory training.
• Any other appropriate duties as required by the organisation.

Personal Specification

 Essential Criteria

• HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
• Minimum 5 years post registration experience working within mental health services.
• Managerial and leadership experience
• Clinical experience across the life span of individuals
• Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
• Training in at least two UK NICE guidelines evidence based treatment for PTSD.
• Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
• Experience of developing and delivering training online and in person.
• Knowledge of risk management, safeguarding
• An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
• Understanding of workforce exposure to trauma or traumatic material and experience in staff support
• Evidence of post qualification development
• Training and supervisory experience
• Project management experience
• Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
• A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
• Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.

Desirable Criteria

• Experience of crisis response work
• Knowledge of languages or cultures of those we seek to support
• Lived experience of the issues reflected in TTI’s mission and aims
• Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005) 
• Experience of working in the charity sector or international development sector in the UK or internationally
• Experience in facilitating critical incident response sessions and reflective practice

Qualifications

• Doctorate in Clinical Psychology (DClinPsy)
• Doctorate in Counselling Psychology (DPsyc)

WHAT WE CAN OFFER YOU:

• 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows

Join our friendly and mission-driven team at NFER, where you’ll help bridge the gap between research and classrooms. This is your chance to bring vital insights directly to schools – raising awareness of the NFER Classroom brand and increasing the reach and impact of our research findings within the education community.

Pay: £36,000 - £40,000 (FTE)
Contract: 18-month fixed-term contract
Hours: Part-time (21 hours)
Location: Remote within the UK, with occasional visits to our Slough office (approx. 6 times per year)
Annual Leave: 30 days plus 4 paid closure days FTE
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave

What you’ll be doing
In this role, you’ll be at the heart of our mission to connect schools with powerful, practical research. You’ll take a leading role in shaping how NFER communicates with educators, using your creativity and insight to bring our work to life across digital channels.

One day you might be crafting social media content that sparks conversation among teachers, the next, you’ll be writing an email newsletter that lands just right with a headteacher seeking evidence-based ideas. You’ll help turn research into engaging, accessible summaries, so schools can quickly grasp key insights and put them into action.

You’ll also update and improve our For Schools website pages, ensuring every word is useful and user-friendly. Behind the scenes, you’ll track performance using analytics, learning what works and what could work even better. And throughout it all, you’ll collaborate with researchers, designers, and communications experts to deliver thoughtful, impactful campaigns that schools actually want to read.

PERSON SPECIFICATION
Essential skills and experience:

• Experience in marketing communications or a related role
• Excellent writing skills and creative flair
• Confidence using digital tools such as social media platforms, Canva, Google Analytics and CRM systems
• Strong time management and the ability to work independently
• A collaborative approach and a clear focus on impact
• Experience working in or with schools is a bonus, but not essential.

If you meet only 70% of our essential skills, still apply; you may have skills we didn’t know we needed.

Other roles you may have experience of include: Marketing Executive, Marketing Officer, Marketing Assistant, Marketing Coordinator, Marketing Specialist, Brand Executive, Communications Executive, Digital Marketing Executive, Social Media Executive, Content Marketing Executive, Email Marketing Executive, SEO Executive

WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:

• A supportive and inclusive workplace culture.
• Opportunities to develop your skills and advance your career.
• Flexible working arrangements to support work-life balance from day 1.
• The chance to make a real difference in the education sector.

APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 23rd June 2025.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support
you and ensure a positive experience. For further details, please review the Job Information Pack.

If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.

About the Role

We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.

This part-time role is designed to adapt to the right person.

This role can flex depending on your experience and availability:

• A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
• A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)

We’re looking for the right person and will shape the role around your experience. Wherever you are in your career, you’ll help bring the Inland Waterways Association’s stories to life online, showcasing the power of community action, restoration, and environmental impact across the UK’s waterways.

You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.

Key Responsibilities

• Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok and LinkedIn. All content is primarily organic.
• Design visuals using tools such as Canva (or similar) and write clear, on-brand copy
• Align content with IWA’s three storytelling pillars: advocacy & protection, restoration & regeneration, and environmental impact
• Source and repurpose volunteer-submitted content (e.g. photos, quotes, stories)
• Support user-generated content initiatives (e.g. takeovers, calendar campaigns)
• Monitor and respond to comments/messages, with support from the team
• Ensure posts follow digital accessibility best practices
• Track engagement metrics and contribute insights during monthly content planning
• Collaborate on evolving IWA’s storytelling and visual style

What You’ll Bring

We expect you to bring some of the following – and we’ll shape the role around your strengths:

If you’re more experienced, you might bring:

• A strong portfolio of digital storytelling and content creation
• Experience managing branded channels or building communities
• Confidence making decisions about tone, visuals and prioritisation

If you’re earlier in your career, we’ll look for:

• Creativity and a clear interest in storytelling for good
• Good writing and design instincts (Canva or similar tools)
• A willingness to learn, take feedback, and grow in the role

And in both cases:

• A proactive, dependable approach
• An interest in environmental, heritage, or place-based campaigns

What You’ll Get

• A part-time role with flexibility around hours and creative scope
• Real-world experience building digital engagement for a national charity
• Support and mentorship from experienced comms professionals
• The chance to help shape the voice of a values-led, people-powered organisation
• A growing portfolio of content and impact stories to be proud of

To Apply

Please send your CV to our email address and anything from a paragraph to one page telling us:

• Why this role appeals to you
• A social media account, post or campaign you admire, and why
• Optionally, include examples of your work

At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding a person who can develop, rather than ticking every box.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

CRM System Owner

We’re looking for a skilled and proactive CRM System Owner to help lead the development and optimisation of Microsoft Dynamics for the UK’s leading fostering charity and membership organisation.

Position: CRM System Owner
Location: Home-based or based in one of four offices (London, Belfast, Cardiff or Glasgow) with occasional travel to London
Salary: £42,630 - £47,705 + London Weighting if eligible
Contract: Permanent, full time – 35 hours per week (part-time 0.8 FTE considered)
Closing Date: Monday 23rd June 11.59pm
Interview Date: Tuesday 1st or Wednesday 2nd July (via Microsoft Teams)

What you’ll be doing:
As CRM System Owner, you will be the go-to person for all things Microsoft Dynamics, ensuring the CRM system meets the evolving needs of the organisation. From strategic planning and system development to supporting colleagues and working with suppliers, your expertise will help the organisation to better understand and support the fostering community.

Primary objectives of the role are:
• Be the primary CRM expert and first point of contact
• Lead the strategic development of the CRM system
• Increase CRM usage and optimise functionality across teams
• Manage relationships with external system partners
• Strengthen reporting capabilities to drive insight and decision-making

Who we are looking for:
This is a great opportunity for a CRM professional with hands-on experience of Microsoft Dynamics. If you’re confident in system configuration, stakeholder engagement, training users, and are passionate about improving systems to support impact-driven work, we’d love to hear from you!

At this point, we hope you're feeling excited about the role – even if you don’t meet every single requirement, we still encourage you to apply.

In return:
• 38 days leave (including bank holidays) pro rata
• Flexible and hybrid working
• A range of family friendly and fostering friendly leave options
• Enhanced maternity, adoption and sick pay
• 24/7 Employee Assistance Helpline
• Pension and life assurance
• Contribution to eye tests and lenses
• Season ticket loans

The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.

Other roles you may have experience of could include: CRM Manager, CRM Analyst, Microsoft Dynamics Lead, Data and Systems Lead, CRM Consultant, Systems and Insights Officer, CRM Support Manager, Data Operations Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Role

As Director of Devolved Nations, you will:

• Lead Carers UK’s work in Scotland, Wales, and Northern Ireland, driving strategic impact and ensuring alignment with the UK-wide mission.
• Shape and deliver national strategies that bring about real improvements in carers’ lives.
• Collaborate with government, public bodies, the voluntary sector, and other stakeholders to influence policy and secure statutory funding.
• Provide inspirational leadership to the Carers Scotland, Carers Wales, and Carers NI teams.
• Contribute to UK-wide senior leadership and organisational development.

You’ll need to be flexible, with travel across the UK, including overnight stays and occasional weekend work.

About You

We’re looking for someone who brings:

• Significant senior leadership experience in policy, public affairs, or charity leadership.
• A deep understanding of the political and policy landscapes in Scotland, Wales, and Northern Ireland.
• Strong governance knowledge and experience working with Boards or Committees.
• A track record of building influential relationships across sectors, including with senior government officials and funders.
• Excellent people management skills and the ability to lead dispersed teams.
• Commitment to Carers UK’s values of being Attentive, Ambitious, and Achievers.
• Experience working with or understanding the needs of unpaid carers is highly desirable.

And who:

• Is passionate about caring and can inspire their teams to deliver new and innovative ways to campaign for and support carers as we close our 60th anniversary in 2025 and move towards our strategic review in 2026.
• Will be an active member of the Senior Management team working collaboratively across the organisation, ensuring consistent messaging and support across all four nations.
• Who is able to proactively represent the charity, engaging a wide range of stakeholders.

For more information please download the full job description

What We Offer

• 25 days annual leave (rising to 28 days with long service) + bank holidays
• An additional 3 paid days leave over Christmas and New Year
• Up to 10 days paid care leave
• 6% employer pension contribution
• Life assurance cover (2x salary)
• Flexible and hybrid working
• Free Health Cash Plan with a free, unlimited and confidential 24 hour advice, support and information line; free, unlimited and confidential GP line access; a wellbeing portal and app plus cash back to set limits for dental, optical and therapy treatments, plus kids cover and retail and restaurant discounts
• Paid Special Leave
• Organisational sick pay scheme
• Paid volunteer leave
• Equality, Diversity and Inclusion staff network groups
• A recognition scheme including a values winner of the month
• Season ticket, cycle, and technology loans
• A learning and development culture with access to a Learning Management System

We are proud to be a Living Wage Employer, a Carer Confident Employer, a Carer Positive employer, and part of the Happy to Talk Flexible Working scheme. We have signed the Menopause Workplace Pledge and have achieved the Disability Confident Employer (level 2).

Diversity and Inclusion

Carers UK is committed to building a diverse and inclusive workplace that reflects our community. We welcome applications from all backgrounds and particularly from those with lived experience of caring. We are happy to make reasonable adjustments throughout the recruitment process.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

The National Lottery Community Fund is seeking a Strategic Communication Lead, Northern Ireland to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK.

As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.

You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.

Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.

We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.

Key responsibilities

• Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
• Build and lead matrix teams to deliver integrated communications campaigns
• Develop and implement communications plans that drive engagement with key stakeholders
• Provide senior counsel on reputation management and crisis response
• Act as senior regional point of contact for communications and external affairs
• Ensure consistent messaging across all customer journey touchpoints
• Represent the Fund with key external stakeholders and opinion formers

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.

Interview date: Friday 18th July and Monday 21st July (Morning only on both dates)

On application, please align your supporting statement to the criteria below

Essential criteria

• Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
• Strong influencing skills with both internal colleagues and external partners
• Significant experience in building and leading high-performing teams in a matrix-management setting
• Demonstrable understanding of public affairs in devolved governments
• Experience providing strategic communications counsel to senior leaders including at times of reputational risk
• Experience in leading crisis communications
• Excellent project management skills in a complex organisation with competing deadlines
• Demonstrable experience in using data and insight to inform and deliver communications campaigns.

Desirable criteria

• Experience working across multiple regions or countries
• Track record of developing innovative communications approaches
• Experience in one or more of our mission areas

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Monday 14 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Role overview 

Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.

We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.

Key areas of responsibility 

• Evaluation strategy and organisational learning 
• Programme evaluation 
• Organisational capacity and culture 
• Research and policy engagement 
• Quality assurance and reporting 

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne.