Community jobs in Waltham forest, london
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The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Supporter Experience Manager. This role will by hubrid with 2 days in the office: London, Cardiff, Edinburgh or Warrington.
This role sits at the heart of supporter engagement, shaping how supporters connect, engage and stay loyal over time. You’ll lead the development of a unified, multi-channel supporter experience strategy, using insight, innovation and collaboration to deepen relationships and maximise lifetime value.
As a Supporter Experience Manager you will:
- Design and implement a multi-channel Supporter Experience Strategy, delivering a unified supporter journey framework across the organisation.
- Lead the development and adoption of integrated supporter journeys that enhance satisfaction, trust, loyalty and income growth.
- Map and evaluate existing supporter journeys, identifying pain points and recommending improvements to deliver better outcomes.
- Use supporter feedback, insight and performance data to continuously refine journeys and communication approaches.
- Drive innovation by exploring emerging trends, tools and technologies to enhance supporter engagement.
- Identify and maximise cross sell opportunities, ensuring supporters are engaged in meaningful and personalised ways.
- Collaborate closely with data and insight colleagues to develop CRM capabilities that support personalised, data led engagement.
- Own and maintain the supporter journey matrix, ensuring consistency and quality across campaigns and initiatives.
- Develop and deliver training that equips teams to design, implement and improve supporter journeys effectively.
To be successful, you must have experience:
Essential
- Significant experience in a supporter experience role or delivering supporter journey strategy.
- Strong background in multi-channel communications and content delivery.
- Highly developed analytical skills, with the ability to translate insight into action.
- Experience designing and refining end to end supporter journeys.
- Proven project management skills and the ability to collaborate effectively across teams.
- Excellent interpersonal and influencing skills with internal and external stakeholders.
Salary: £53,549 for London, £48,576 for all other locations.
Location: London, Cardiff, Edinburgh or Warrington hybrid working , 2 days in the office.
Contract: Permanent, 35 hrs a week
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Us
Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ‘Outstanding' school with a track record of delivering fantastic outcomes year on year for our students. In 2023, Ofsted visited the academy and judged us as remaining ‘outstanding', commenting on our “highly ambitious curriculum”, the “exceptionally high quality of education” provided and noted that “behaviour in the school is very strong”. Nevertheless, we are extremely ambitious for our school and as we seek to continue to grow and develop, we are looking for more brilliant people to join us.
Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world.
HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims:
- To develop deep, long-lasting knowledge
- To develop students into accomplished readers, writers and orators
- To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures
- To equip students to challenge injustice in all its forms
- To enable students to understand how they learn
- To support students to reflect on their choices and values to improve themselves and their community
These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked. All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy.
A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable. The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day.
At HABS, professional growth and development is central to our mission. Our professional development motto is ‘improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities.
As a part of the Harris Federation, all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly and teachers can access bespoke support from our central teams of consultants.
For more information about what we do and who we are, we encourage you to visit our website here as well as our careers page here and explore!
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Summary
We are currently looking to appoint a Home Academy Liaison Officer (HALO) to oversee educational welfare across the academy.
At Harris Academy Battsersea, you will join a dedicated team of staff supporting our excellent students. If you are looking for an opportunity to grow, inspire and develop, this may be the role for you.
The actual salary for this role will be £29,641-£30,516 (39 weeks per year, 37.5 hours per week)
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Main Areas of Responsibility
Your responsibilities will include:
- Overseeing Educational Welfare across the academy.
- Managing a caseload of ‘at risk’ students, where attendance falls below 85% and implement strategies to improve attendance
- Monitoring and improving the attendance of most vulnerable students
- Ensuring compliance with statutory duties, including reporting persistent and severe absenteeism
- Conducting home visits to engage families and address barriers to school attendance
- Maintaining accurate attendance records and preparing reports
- Representing the academy at external meetings e.g. Social Services Case Conferences, Child in Need Meetings, LAC Reviews
- Communicating effectively with all external agencies including possible alternative providers
- Ensuring effective communication/consultation as appropriate with the parents of students
- Leading on legal interventions for non-attendance where necessary
- Co-ordinating appropriate and tailored alternative provision for students unable to thrive in mainstream education
- Supporting the school’s inclusion strategy
- Maintaining the alternative provision tracker and monitoring student progress
- Building and maintaining partnerships with external providers, agencies, and support networks
- Ensuring safeguarding and health and safety standards in alternative provision settings
- Acting as a liaison between the academy, external providers, students, and families to ensure seamless support and transition to alternative placemen
- Ensuring compliance with local and national policies related to alternative provision. as well as safeguarding protocols
- Regularly reviewing alternative provision placements and providing feedback to stakeholders.
- Maintaining confidential records of support
- Preparing of reports and maintaining records relating to student referrals and subsequent counselling or support
- Providing support to the attendance team
- Providing administrative support to coordinate internal seclusion
Qualifications & Experience
We would like to hear from you have:
- Qualifications to degree level or equivalent
- Knowledge of behaviour for learning policies
- Knowledge of the range of barriers to learning that students face
- Training in child protection and safeguarding procedures
- Basic knowledge of first aid (e.g. emergency first aid course)
- At least three years’ experience of working in an inner city school or educational establishment in a pastoral capacity
- Experience of dealing successfully with a range of issues influencing poor attendance
- Experience of working with staff to ensure excellent standards of attendance and punctuality
- Experience of working with families
- Experience of working with challenging students and parents, and finding ways in which we can meet their needs more successfully
For a full job description and person specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
About the role
We are looking for an experienced Translations Editor (French) to join our Communication for Development team. This role ensures the quality and delivery of Tearfund's French translations for audiences primarily in Francophone Africa.
You will manage translation workflows for a wide range of content—from publications and training materials to digital and multimedia resources—working with a network of freelance translators and proofreaders. You will also contribute to strengthening Tearfund's translation standards and digital processes, including the use of our translation software management and AI tools.
About you - You will bring:
- Native-level proficiency in French and strong command of English (spoken and written)
- Proven experience in translation and/or proofreading between English and French, ideally using CAT tools
- Experience managing translation projects and working with freelancers
- Deep understanding of Francophone African linguistic and cultural contexts
- Excellent attention to detail and strong editorial skills
- The ability to manage multiple projects to tight deadlines
Experience with faith-based organisations, theological materials, or ethical use of AI in translation will be an advantage. All applicants must be committed to Tearfund's Christian beliefs.
Why join us - This is an exciting opportunity to shape Tearfund's multilingual communication and support a global community of freelance translators who help make our resources accessible worldwide. You will be part of a collaborative environment where your linguistic and intercultural skills can make a tangible impact.
The Communications for Development (C4D) team champions and supports the sharing of learning and knowledge across Tearfund's international work. This includes supporting Tearfund and its partners to use effective and inclusive communications tools and approaches to increase the impact and scale of their work.
Hybrid working for UK candidates: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Full Time - 35 Hours Per Week
Temporary: Up until July 2026.
Salary: £16.99 p/h + holiday pay (£31,000 equivalent)
We're working in partnership with a prestigious academic institution to recruit a Faculty Assistant to join their Finance Department. This is a fantastic opportunity for an organised and proactive administrator to support world-class faculty in delivering exceptional teaching and research.
The Role
As Faculty Assistant, you'll play a key role in supporting the academic and operational needs of the Finance faculty. You'll be involved in everything from coordinating course logistics and preparing teaching materials to assisting with research activities and managing events. This is a varied and rewarding role that offers exposure to a dynamic, international academic environment.
Key Responsibilities
- Coordinate course administration, including room bookings, AV setup, catering, and guest speaker arrangements.
- Support the preparation and distribution of teaching materials, including for hybrid and virtual delivery.
- Process timesheets, expenses, and invoices related to teaching and research.
- Organise internal and external meetings, travel, and diary management for faculty.
- Maintain accurate financial records and assist with budget tracking.
- Collaborate with internal departments to ensure smooth delivery of services and a high-quality experience for students and staff.
What We're Looking For
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Excellent communication and interpersonal skills.
- Strong attention to detail and organisational skills.
- Experience in a fast-paced, international environment is desirable.
- A proactive, customer-focused approach with the ability to manage multiple priorities.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Our client funds pioneering solutions and robust research to inform and improve humanitarian response. We partner with a global community of humanitarian actors, researchers, and innovators to improve the quality of humanitarian action and deliver better outcomes for people affected by crises.
Prospectus are proud to be supporting this charity with their search for an Interim HR Manager at a time of change for the organisation. The HR Manager is responsible for delivering high-quality people management across the organisation in a standalone role. They manage an HR Officer to provide responsive advice, efficient processes and a positive employee experience throughout the lifecycle, from recruitment and onboarding to development, performance and exit. Working closely with the Director of Finance & Operations, the postholder ensures policies, systems and procedures are legally compliant, well-communicated and fit for purpose, and that managers and staff have access to clear guidance and practical support. They ensure HR decisions are informed by accurate data and sector good practice, escalating complex or high-risk matters for senior oversight.
The successful candidate will be CIPD level 7 or equivalent with demonstrable experience of delivering efficient and positive employee lifecycle processes, including recruitment, onboarding and induction, contract changes, performance management, development and exits. You will be able to demonstrate effective change management, and ensuring practical advice and support to staff and managers on HR issues, ensuring fair, consistent application of policies and escalation of sensitive or complex employee relations matters.
Other responsibilities include ensuring that data including payroll-related information is processed accurately and on time, liaising with teams to resolve issues and maintain secure data flow and supporting staff wellbeing, engagement and inclusion by helping managers access relevant guidance, tools and external support where required.
The organisation are a remote first organisation and as such this role can be based from home, anywhere within the UK. There are also offices available for those who would like to spend time in the office. This role is part time, 0.8 FTE (28 hours per week) and initially on an interim basis, funded until September 2026.
To apply for this role, please submit an up to date CV, along with a cover letter to detail your relevant experience for the role by using the job description.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Location: Onsite at 47 Chalk Farm Road, NW1 8AJ (Thursday & Friday), and online (majority of Mondays)
Reports to: Luminary Senior Programme Manager
Hours: 20 hours per week- Monday (1pm-5pm), Thursday (9am-5pm) and Friday (9am-5pm) with 30-minute paid lunch. There will be occasions where evenings or weekends are required, but these are not often
Contract: Permanent. Term-time only contract (working 39 weeks per year)
Who we are
We are a women-led charity offering a bold, innovative response to the needs of women in London who face multiple disadvantage, including gender-based violence. We use baking as a tool to guide women on a journey towards empowerment, employability and independence.
Who we are looking for
***The training and supervision elements of this role include a Genuine Occupational Requirement that the post holder is female, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This requirement reflects the needs of the women we serve, many of whom are survivors of gender-based violence and disadvantage.
We’re looking for a professional baker with experience teaching cake, bread, and pastry classes to join our team. The role will involve teaching two cohorts of 7 trainees each week, facilitating their learning in baking, food hygiene standards, and professionalism for the working world as part of Luminary’s Employability and Independence Programme.
The programme sets high standards of professionalism and expectation alongside holistic support in a trauma-informed environment. It is essential that you are personable, approachable and able to adapt your teaching style to each individual's needs. We are looking for someone who shares our vision of supporting women, and experience working with this demographic is helpful.
Key Job Responsibilities:
Teaching
● Teaching the baking and food hygiene elements of the Luminary training curriculum to a high standard
● Taking responsibility for trainee learning and skill development – in collaboration with the Training Coordinator and Teaching Assistant
● Managing expectations, behaviour and dynamics of the training cohort in a trauma- informed way.
● Maintaining a professional & focused learning environment at all times, with an end goal of employability
● Facilitating community amongst women on the programme, investing in each woman as a whole individual and supporting them to build confidence
● Running interventions for women who are struggling in the group or with the learning
● Tracking & documenting trainee progress in order to evaluate services and support fundraising proposals
● Delegating appropriate jobs to the Teaching Assistant and upskilling them to cover teaching sessions when needed
● Responsible for facilitating the learning of Level 2 Food Safety and Hygiene course and supporting trainees to complete their online qualification
● Keeping the training kitchen clean to a professional standard and having high
expectations of cleanliness and food hygiene practices from the trainees to prepare
them for a real working environment
● Ensuring a trauma-informed approach to training and championing our trainees at all times.
Programme and Training Management
● Liaising with the second Baking Teacher to coordinate and arrange external masterclass teachers and extra curricular opportunities
● Coordinating with the second Baking Teacher to ensure that all baking ingredients, lunch and equipment are ordered for the week according to the set budget
● Ensuring all recipes are documented according to set guidelines
● Responsible for ensuring Health & Safety standards are followed at all times within the training kitchen
● Following & implementing Luminary Safeguarding Procedures
● Working closely with the Training and Progression Support Team to ensure targets are met, and implementing reflective practice to ensure trainees are receiving the best support and opportunities possible
Other
● Taking part in the appropriate training for the role as suggested by your line manager
● Supporting with coordinating Bake Along sessions for corporate and private clients to raise money for Luminary Ltd
● Support with graduation events (one evening once or twice per year)
● Fulfilling any appropriate roles assigned by your line manager, for example: assisting with trainee recruitment, monitoring and evaluation, and speaking publicly to raise awareness and secure funding.
Job Requirements and Abilities
Necessary:
● Highly skilled professional baker competent in bread, pastry and cakes
● Skilled and experienced in teaching others how to bake in a group setting
● Confident in managing a classroom setting and skilled at managing complex interpersonal dynamics whilst championing the principles of trauma-informed practice
● Copes well in a fast-paced environment with the ability to adapt well to changing priorities
● Excellent communication skills, both written and spoken
● Personable and patient
● Motivated and proactive with the ability to multitask and manage competing demands
● A champion of Luminary’s organisational values of hope, empowerment, collaboration and empathy, with the ability to embody these in the learning environment
● Supportive of the Luminary Faith Policy, championing the role that faith can play in women’s recovery
● It is a requirement of this job role that the applicant is female under the Equality Act 2010.
● Confident in using IT systems, including Google Suite, Slack, Airtable
Desirable:
● Educated to Patisserie Level 3 or higher
● Adult teaching qualification (College or Further Education)
● Experience in a charity or social enterprise
● Experienced in working with women and/or girls from disadvantaged backgrounds
● Experience of facilitating learning for those with additional learning needs or ESOL
The client requests no contact from agencies or media sales.
Our client believes everyone should have the chance to thrive, but we know that’s not the reality for many. That’s why, for nearly 400 years, the foundation has focused resources on tackling poverty and addressing systemic inequality. Prospectus are proud to be supporting this foundation with the search for an Individual Grants Programme Officer.
Best known for the grants made to organisations throughout the UK, the foundations grant programmes distribute around £50 million each year, mainly to support organisations and projects that help combat social disadvantage and poverty in disadvantaged areas or communities.
Alongside organisational funding, the programme delivers the founder's legacy to help members of his family in financial need. Today, more than 4,500 people are registered. We offer a range of help and support to eligible descendants, including financial, emotional and practical help for a range of concerns.
Within this varied and hands on role, the successful candidate will support the delivery of the grants programme by assessing grant applications and conducting annual reviews of members’ financial circumstances, considering welfare benefit regulations. This very relational role will see you also maintaining regular contact with members to ensure grant payments reflect current circumstances, communicating in regard to grant payments and decisions.
The ideal candidate will have an up to date understanding of welfare benefit and debt advice as well as having experience of assessing individual grant applications. This is a busy, hands on role and so organisation and proven administration experience is also key.
To apply for this role, please submit an up-to-date CV, along with a cover letter to detail your relevant experience for the role by using the job description.
The interview date is Wednesday 21st January 2026.
Approach to candidates using AI in applications
“We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.”
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.
RESPONSIBILITIES
The Senior Fundraising and Grants Manager is accountable for:
Fundraising Strategy & Planning
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Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.
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Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.
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Identify new income opportunities to support Bite Back’s strategic growth and impact.
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Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.
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Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.
Grants from Trusts and Foundations
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Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.
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Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.
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Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.
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Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.
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Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.
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Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.
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Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.
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Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).
Donor Stewardship and Relationship Management
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Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.
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Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.
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Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.
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Represent Bite Back at relevant events, funder briefings, and networking opportunities.
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Promote a culture of fundraising awareness and collaboration across the organisation.
Fundraising Development
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Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).
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Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values
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Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.
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Explore opportunities for revenue from the public sector.
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Test new public fundraising channels and evaluate their return on investment to inform future strategy.
Other
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.
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Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.
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Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.
SKILLS AND EXPERIENCE
We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
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Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.
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Track record of developing and managing a grant pipeline and meeting income targets.
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Excellent written communication skills with experience producing high-quality funding applications and impact reports.
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Strong organisational and project management skills with the ability to meet multiple deadlines.
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Understanding of budgeting and financial management for grant-funded projects.
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Strong relationship-building and stakeholder engagement skills.
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Experience using CRM systems for tracking income and reporting (ideally Salesforce).
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Knowledge of fundraising regulations, GDPR, and ethical standards.
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Commitment to Bite Back’s youth-led, systems-change mission.
Desirable
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Experience of developing public fundraising initiatives (individual giving, digital, community).
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Familiarity with youth-led or campaigning charities.
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Experience managing cross-team collaboration on proposals and reports.
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Understanding of impact measurement and evaluation in fundraising contexts.
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Confidence presenting to funders or representing the organisation externally.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
We’re looking for someone to provide support to unpaid carers of people living with dementia through tailored emotional, practical, and advocacy support.
Key responsibilities include:
- Acting as the first point of contact on our Carer Support Line
- Providing one-to-one casework, emotional support and guidance to carers throughout their carer journey
- Signposting and facilitating access to appropriate statutory and community services
- Advocating for carers’ needs within health and social care systems to ensure they receive the support they’re entitled to
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionPart of our Philanthropy and Partnerships department, our Trusts and Foundations team plays a crucial role in supporting our mission by raising significant funding from grant-making organisations, trusts, foundations and major donors. As our new Trusts and Foundations Executive, you will join a top performing team, identify and engage with prospective donors, build long-term relationships, generate donations, coordinate events and steward our supporters. This is an exciting role, where no day will be the same and you can truly make an impact.
You will be responsible for:
Identify, cultivate and manage a portfolio of trust prospects and supporters, generating donations ranging between £5.000-50.000.
Manage a calendar of virtual and face to face approaches and donor interactions, in line with donor requirements and deadlines.
Produce and present project proposals and briefing in writing or in person as needed.
Ensure all donations are4 processes and recorded following agreed processes.
Key Criteria:
Previous experience in a sales role.
Excellent interpersonal and relationship building skills with a proven track record of working collaboratively with colleagues and stakeholders.
Excellent written and verbal communication skills with confidence in dealing with people at all levels, demonstrating professionalism and diplomacy.
Proactive adaptable self-starter comfortable with taking initiative and working autonomously.
Please see the full job description .
Application & Interview Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Sunday 11 January 2026.
Salary: £27,450 - 30,500 depending on experience.
Contract: Permanent, Full time
Based: UK Remote with occasional travel for team meetings.
Benefits you’ll LOVE:
Flexible working. We’re happy to discuss flexible working at the interview stage.
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities.
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional InformationMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Mentor
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice.
You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
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Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.
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Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.
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Ensure clear case management, boundaries, risk management and reflective practice.
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Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.
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Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families.
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Maintain delivery tracking and operational dashboards.
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Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers
Essential knowledge and experience includes:
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Strong experience leading frontline delivery teams providing emotional, relational or social care support.
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Proven track record ensuring high quality casework, assessments, boundaries and risk management.
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Experience delivering strengths-based, trauma-informed and evidence-informed approaches.
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Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.
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Experience leading high performing dispersed teams with confidence, consistency and compassion.
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Experience managing change and supporting staff through shifting delivery requirements.
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Strong background in safeguarding decision making, case discussions and organisational safeguarding culture.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Friday 9 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?
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Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?
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Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?
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Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?
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Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role
We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.
Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.
In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.
You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.
We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload, while receiving guidance, input, and support from your line manager and the Head of Marketing and Communications.
Main Duties and Responsibilities
• Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.
• Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.
• Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.
• Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.
• Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.
• Design on-brand visual assets using Canva to support social, web, email, and print materials.
• Support the creation of award entries, press releases, and promotional materials as needed.
• Help maintain and update our WordPress website and landing pages, ensuring content is up to date, accessible, and optimised for SEO and user experience.
• Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.
• Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.
• Assist with campaign reporting and provide administrative support to ensure smooth delivery of projects.
For this role, you will need
• Proven experience in creating and managing engaging social media content across platforms such as Instagram, X, LinkedIn, and Facebook.
• Experience producing high-quality content, including social posts, web copy, blogs, visuals, and email campaigns.
• Experience using design tools like Canva and Adobe InDesign.
• Excellent copywriting and proofreading skills with an adaptable writing style.
• Experience using WordPress, ideally with Elementor.
• Strong organisational and time management skills with the ability to juggle multiple projects.
• Willingness to learn and take direction and feedback from the Senior Marketing and Campaigns Manager and Head of Marketing, while contributing your own ideas.
• A genuine commitment to supporting vulnerable individuals and a passion for life-saving work.
Bonus points for
• Experience working at the fast pace of a charity.
• Proven experience working remotely in a small team with strong independence and resilience.
• Experience with video creation.
• Experience managing PR enquiries and writing press releases.
• Experience in sales, particularly course sales.
Why Grassroots Suicide Prevention?
At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace where everyone can be themselves and thrive. We value the unique experiences and skills each person brings and actively welcome applications from people of all backgrounds. Our recruitment decisions are made based on skills, experience, and knowledge.
Our employee benefits include:
• Health Cash Plan and Employee Assistance Programme
• Learning and development opportunities
• A creative, friendly, and collaborative culture
Before applying
This role requires grit and resilience due to the remote working environment, sensitive subject matter, fast pace, and the need for flexible multitasking. If you’ve recently been affected by suicide, please consider whether this role is right for you, as some content may be emotionally triggering.
Key dates
Interviews will take place on an ongoing basis. Please note, our team will be taking a short break from 16 December to 5 January. Applications are still welcome, and we will resume shortlisting in early January.
Due to the high volume of applications, we are unable to offer individual feedback at the initial stage. If you do not hear from us, please assume you have not been shortlisted.
Additional information
Grassroots Suicide Prevention is in a period of transition and development, and the post-holder should be aware that their responsibilities may evolve to meet the organisation’s future needs.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.




