Community management jobs

This is an exciting opportunity for a motivated, compassionate individual with a passion for social justice to make a real difference in our local community. Reporting to the Trustee Board, this role will be responsible for the overall strategic direction, management and financial sustainability of Stratford-upon-Avon Foodbank. Leading our staff and volunteer team, to provide emergency food and practical support to those in crisis and, in the longer term, working with our partners to help us  realise our ambition to ensure everyone has enough money for the essentials, and to end the need for emergency food and foodbanks for good.

Role details:
Location: Stratford-upon-Avon (Hybrid – Fred Winter Centre + flexible/home working)
Hours: Full-time, 37.5 hours/week
Salary: £40,000 - £45,000 (dependent on experience)
Contract:Permanent
Closing Date: 04 July 2025

Key responsibilities:

• Provide strategic leadership and operational oversight of the Foodbank
• Manage staff and volunteers with empathy and professionalism
• Oversee budgeting, fundraising, and partnership development
• Champion our mission to reduce poverty and promote long-term support

You’ll bring:

• Proven senior management experience, in the charity sector
• Strong communication and leadership skills
• Financial and fundraising acumen
• A collaborative and values-led approach
• Passion for supporting people in crisis and tackling poverty

We offer:

• A meaningful role where your work has direct community impact
• 28 days holiday plus bank holidays
• 3% employer pension contribution

How to apply

To apply for the role, please complete the application form and a letter including: :

• Details of why you have applied for the role.
• Details on the qualities you possess which mean you would be an ideal candidate for the role, please refer to the person specification in our job description.

Details of where to send the application letter and application form can be found in the Job Description attached to this ad.

As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation. Please note we do not provide VISA sponsorship and unfortunately, we cannot employ you if you do not have the right to work in the UK.

The Resident Engagement Manager will be the organisational lead in a new and exciting lottery funded project leading a small team and overseeing the design and delivery of the LEAP service at Homeless Oxfordshire and with wider partners.

Some of your responsibilities will include:

• Provide leadership across the organisation on resident engagement, learning and skills, co-production and activities.
• To promote the active involvement of the resident’s experience and voice in the delivery, development and monitoring of LEAP service.
• To provide support and line management supervision to the engagement team, ensuring they meet all aims, objectives and outcomes, according to the lottery bid.
• Lead on monitoring, data collection and impact measures for all resident engagement work.
• Lead on the design of the peer mentoring training and traineeship programmes.
• Develop and maintain key relationships with key stakeholders including education, employment and third sector partners.
• Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
• Lead on the development of a mutual support network for staff with lived experience
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About LEAP

LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.

At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.

LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

• Inclusive Art Group
• Supported Volunteering
• Weekly Community Meal
• Gardening Project with children from a local SEND school.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Salary: £29,000 – £32,900
Contract: Permanent, full-time (Flexible and part-time considered)
Closing date: Sunday 22^nd June
Location: Hybrid – one day a week at the London Bridge office
Benefits: 28 days annual leave bank holidays (after one year service you have the option to buy/sell an additional week leave) Generous pension contributions, giving 2% on top of employee contribution

We are delighted to be working with Prostate Cancer UK as they search for a passionate and proactive Community Fundraising Executive to join their wonderful team.

As Community Fundraising Executive, you will play a key role within the charity’s sector-leading Events and Community Fundraising team, leading on the delivery of their DIY walking and cycling programmes and supporting individuals and groups who are fundraising in their own inspiring ways. You’ll also work alongside the Community Fundraising Manager to implement innovative campaigns, grow fundraising income, and build lasting relationships with mid- and high-value supporters.

This is an exciting opportunity for someone who thrives in a creative and fast-paced environment, has a passion for community fundraising, and wants to be part of a supportive and ambitious team.

To be successful in the role of Community Fundraising Executive, you will need:

• Experience working in a fundraising role within the charity sector, with a focus on supporter engagement.
• Proven ability to plan and manage projects, meet KPIs, and evaluate performance.
• Creativity, collaboration, and drive to test new ideas, improve supporter journeys, and contribute to a thriving fundraising programme.

If you would like to have an informal discussion, please call and ask to speak to Jake.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserve the right to end the application period sooner.

At Northampton Students’ Union, we’re building a more connected, inclusive student experience — and we need a creative, energetic organiser to help make it happen.

As our Events & Community Coordinator, you’ll design and deliver a packed schedule of daytime events that help students build friendships, feel at home on campus, and make the most of their university life. From social sports and quiz afternoons to crafts and board games, you’ll be at the heart of what makes Northampton fun.

You’ll also be in charge of bringing life to the Engine Shed, our on-campus café/bar, turning it into a social hub where students come to relax, recharge, and belong.

But this role goes beyond the campus gates. You’ll work closely with local businesses and community groups to bring exciting new opportunities and partnerships to our students — creating events and activities that connect them to the wider town, and foster a real sense of place in Northampton.

If you’ve got a talent for events, a passion for student life, and the confidence to build relationships that make a difference — this is your chance to shape something special.

Principal Duties and Responsibilities:

1. Develop and deliver a rolling programme of inclusive daytime events, including casual sports, entertainment, craft/hobby sessions, and intramural activities with student clubs.
2. Plan and run engaging events in the Engine Shed café/bar to increase footfall and create a social campus environment.
3. Build partnerships with local businesses and community groups to increase student engagement with the wider town and develop town-centre activations.
4. Coach and Support our Elected Officers with their independent campaign and event work, ensuring synergy between one’s own work, and that of the elected team.
5. Promote all events through digital channels and on-campus marketing.
6. Complete thorough risk assessments for all events, ensuring health, safety, and accessibility are prioritised.
7. Maintain accurate records of activities, feedback, and attendance to evaluate and improve impact.
8. Support wider Students’ Union events and cross-team campaigns as needed.
9. Support the Marketing Manager with the delivery of Open Day events and activities.

Hours: Full time (35 hours per week)
Salary: NJC Spinal Column point 24 (£34,314)
Location: Hybrid – based in our Askham Bryan office, with flexible home-working and travel across North Yorkshire
Contract: Fixed-term until 31 August 2028

Are you an experienced project manager who is passionate about climate action? 

At Community First Yorkshire, we will be delivering a three-year National Lottery funded partnership programme designed to inspire and empower communities and the VCSE sector to take meaningful climate action. We need someone to lead on this exciting, collaborative initiative, shaping a greener, more sustainable future for North Yorkshire.

What you’ll be doing 

In this role, you’ll be leading of team of four, including two Climate Action Officers, an Impact Communications Officer and a Monitoring and Evaluation Officer. You’ll use your project management skills to co-ordinate and implement the Village Green programme, overseeing the delivery of activities, finances, marketing material and monitoring and evaluation work. You will work closely with our programme partners to maintain strong governance and build connections with our wider stakeholders to amplify the impact of climate action efforts.
Part of your role will be overseeing the co-design elements of the programme, ensuring community engagement is inclusive, impactful and innovative. You’ll also support with the wider VCSE sector in North Yorkshire, offering guidance on climate action initiatives and commissioning external expertise to deliver key elements of the programme.

What we’re looking for 

We are seeking candidates with all-round excellent project management skills, who can lead a team whilst overseeing the core elements of the programme. Ideally, you’ll understand climate issues and have a commitment to advancing sustainability efforts. You’ll have experience of monitoring, evaluation, and stakeholder collaboration, working with funders to share valuable insights.

If you are self-motivated, highly organised, have excellent interpersonal skills, and are not fazed by working on a large project, then this role offers an exciting opportunity to make a tangible difference. In return we can offer a varied and engaging role that is part of a supportive and collaborative team, with flexible working arrangements.

Closing date for applications: 5pm on Friday 29 June

Interviews: Thursday 10 July in person at our Askham Bryan office

We are Retina UK, a national inherited sightloss charity and are currently recruiting for a personable, motivated Community Fundraising Coordinator to join our friendly, hardworking Fundraising team.  This role will be based in our Buckingham office and will see the successful candidate steward and support our community and supporters, build long term relationships and provide first class customer service. 

In addition, you will maximise the Charity's 50th Anniversary campaign, attend front facing events, generate income, support with administrative tasks, conduct regular research, develop fundraising materials and so much more! 

Shape HR strategy while supporting a global Christian mission. Lead with professionalism, compassion and faith at OMF International (UK) Manchester office.

This is an opportunity to make a lasting impact as Human Resources Manager at OMF Internation (UK), a Christian mission organisation serving East Asia’s peoples. You’ll provide strategic HR leadership and expert operational guidance to a dedicated team of staff and volunteers, ensuring legal compliance, pastoral care, and effective people management. You will influence organisational culture, support recruitment and safeguarding, and champion best practice all within a prayerful and values-driven environment.

Based in central Manchester, this role is ideal for a qualified HR professional who brings strong technical expertise and a heart for mission. If you are passionate about effective HR, team wellbeing, and contributing to the global mission, we would love to hear from you.

There is an Occupational Requirement for the jobholder to be a practising Christian, an active member of a local church, able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement.

The National Lottery Community Fund is recruiting for a Stakeholder Engagement Manager, a key role in our External Affairs Team sat within our newly formed Communications Directorate.  

This role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.

This role offers an exceptional opportunity to shape our stakeholder engagement during a time of exciting change. You will position the Fund as a convening force in civil society, advancing community priorities through evidence-based advocacy that demonstrates how our funding strengthens communities.

Using your insight into the sector, you will work with colleagues to map and manage priority stakeholder relationships relevant to our missions and the impact of our funding. You will develop targeted engagement strategies to strengthen and diversify our stakeholders, delivering key activities including communications, events, briefings and meetings to support the development of these relationships.

Working with colleagues across communications and funding teams, you will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with relevant and influential stakeholders and organisations. You will have strong project management experience, with a robust approach to tracking relationships and managing stakeholder data, ideally through the use of Customer Relationship Management (CRM) systems.

The ideal candidate will bring a strong communications and engagement background, as well as experience in working with senior level stakeholders. Ideally you will have had exposure to the voluntary, community and social enterprise sectors. You should excel at building relationships with diverse stakeholders and be adept at navigating complex external environments.

Key responsibilities:

• Map and prioritise the Fund's stakeholder framework, identifying key influencers and decision-makers across sectors, ensuring an effective cadence of engagement (making it clear who are we talking to, when and why)
• Design strategic engagement plans that align stakeholder relationships with our missions and corporate plan, as part of the Fund’s integrated communications strategy
• Lead the creation of stakeholder toolkits and narrative materials that enable senior leaders and colleagues to engage effectively
• Coordinate high-profile events and engagement opportunities that strengthen the Fund's position in civil society
• Build measurement frameworks to evaluate the impact of stakeholder engagement activities
• Provide expert counsel to colleagues on relationship management and influencer engagement
• Maintain the SRM system and support colleagues across the Fund to use appropriately.
• Work with Communications Business Partners to integrate stakeholder engagement into portfolio strategies

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interview date: Week commencing 7th July - virtual

On application, please align your supporting statement to the criteria below

Essential criteria

• Strong experience in stakeholder engagement and partnership development, with a track record of advising at senior levels
• Proven ability to design and deliver engagement programmes that meet organisational objectives
• Experience building stakeholder mapping tools and evaluation frameworks
• Strong project management, coordinating complex engagement activities
• Experience drafting and delivering high-quality presentation materials, often under tight timeframes
• Evidence of continuing professional development.

Desirable criteria

• Understanding of, or background in VCSE, public sector or civil society partnership development
• People management experience

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals. 

This an exciting opportunity to build on your experience and take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with funders and identifying and pursuing new funding opportunities.

The important stuff 

Salary: from £35,000 

Contract: Full-Time, Permanent (3-4 days considered)

Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations

Location: Hammersmith, London

Closing date: Friday 27th June (We interview on a rolling basis and might close the application early if we find the right candidate)

Interviews: First interviews will be held in-person on Thursday 10th July. Final interviews will be held online Wednesday 16th July

Application pack: Have a look at our application pack for more information about the role and Resurgo

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)

Person Specification 

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo's mission to inspire and equip organisation to bring about ambitious and sustainable social change.
• Excellent relationship building and application writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential.
• Some knowledge of statutory fundraising is desirable but not essential.
• Extremely organised and efficient; calm under pressure, able to juggle competing deadlines and priorities, splitting time across multiple projects.
• Excellent people skills, able to relate well to colleagues of all seniority levels, freelancers, and external agencies.
• A desire to grow and develop; able to receive feedback on projects with humility, and confidence to give feedback and share ideas and expertise with team members.

Key Responsibilities

Relationship Management

• Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations.
• Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream.
• Prioritise research to constantly develop future pipeline.
• Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts & Statutory partners.

Write applications and reports

• Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants.
• Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way.
• Develop general communications on the work of Resurgo to inspire and update our Trust audience.
• Produce reports and updates on the impact of our work for funders in a timely manner. 

Data Management and Monitoring

• Update our internal database (Salesforce) with all donor interactions, donations and other details ina timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity.
• Manage the Trusts & Foundations and Statutory pipelines and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines.

Line Management

• Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

1. Brief job description

Role: Office and Fundraising Administrator

Salary: £25,000 - £30,000 depending on experience

Holiday allowance: 25 days per annum plus UK bank holidays

Contract type: Permanent

Probation period: Three months

Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)

Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager

Line Manager: Operations and Finance Lead

Start date: As soon as possible

Application closing date: 23:59 (BST) on Monday 30 June. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
 

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2024, we raised £4.4 million in support of our conservation partners in Africa and Asia.
 

3. About the role

The Office and Fundraising Administrator is an important role within Save the Rhino, supporting key functions primarily within our Fundraising and Operations pillars.

Reporting to the Operations and Finance Lead, the Office and Fundraising Administrator undertakes a range of administration and finance tasks to support office management, financial management, and fundraising, and is one of the first points of contact for our supporters and members. The Office and Fundraising Administrator will need to work regularly with Microsoft Office documents, spreadsheets and presentations, and with our Salesforce-based supporter and donation management systems. The Office and Fundraising Administrator also supports the Fundraising Team with aspects of supporter engagement and manages SRI’s volunteer programme.

In addition, depending on the experience and interests of the successful candidate, there may be opportunities to develop other skill sets.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 
 

4. Key Responsibilities

The primary responsibilities of the Office and Fundraising Administrator are to:

• Work with the Operations and Finance Lead, including:
  • recruitment and management of office volunteers and providing admin support to recruitment processes;
  • financial administration, including importing and reconciling donations and other income, logging and banking cheques and cash;
  • overseeing the management of SRI’s office, including booking annual inspections / tests, carrying out regular fire-safety checks, liaising with suppliers and contractors, and acting as the lead Fire Marshall;
  • acting as a second point of contact with SRI’s IT contractors, maintaining logs of equipment and licence allocations, acting as an Administrator on some IT services (depending on experience), and inducting new team members on key SRI IT platforms;
  • managing stocks of stationery, office consumables and equipment; assisting with booking work-related travel / accommodation for team members and volunteers, as well as occasional booking of external meeting rooms, venues etc.; assisting with administration of Board / subcommittee meetings, including diary management; and maintaining a log of SRI’s policies, and their review dates.
• Support the Community Fundraising Manager, including:
  • managing communications with fundraisers; setting up appointments; assisting with event preparation and logistics; welcoming fundraisers when visiting the office; assisting with the recruitment of London Marathon runners;
  • recruiting and managing event volunteers; creating and maintaining accurate records of fundraisers, donors and volunteers using SRI’s Salesforce CRM; and helping to set up fundraising and campaign pages on fundraising platforms.
• Support the wider fundraising team through:
  • engaging with SRI’s members, including: sending out membership packs, responding to queries, and chasing failed payments;
  • assisting with updating the online merchandise shop and creating bespoke stores for specific events, e.g. in schools;
  • monitoring participation in SRI’s lottery, importing player information into Salesforce, and providing monthly reports to the local council; and updating records linked to legacies.
• Support general office administration
  • answering general enquiries via the phone and main office inbox; receiving post; taking payments over the phone; taking notes of the weekly team meeting; and other tasks as needed and consistent with the role.

5. Person specification

Essential skills/ experience:

• Excellent oral and written communication skills, with a friendly and approachable manner and high attention to detail
• Experience working in customer-facing role, and handling enquiries
• Highly organised, with ability to prioritise workload and meet deadlines
• Proficient user of MS Office, particularly Excel, Word and Outlook and of CRM databases
• Experience carrying out data entry in an accurate and efficient manner
• Experience providing administrative support as part of a busy team
• Ability to be flexible, enthusiastic, self-motivated and self-confident, working both independently and as part of a team

Desirable skills/ experience:

• Experience using Salesforce
• Experience carrying out financial reconciliation
• Experience overseeing IT provision in an office environment
• Degree or professional qualification in a relevant discipline

6.       Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

Carers are at the heart of everything we do. That's because unpaid carers are the people holding their communities together. Caring can be rewarding, but far too many carers are facing tough life challenges that can make it hard to keep on going. It could be money worries because they've had to give up work or the sheer exhaustion that can come from caring. Carers, of all ages, including young carers, need much more support. And that's why we're on their side, fighting for the recognition they deserve and delivering the services they need most.

We do this by partnering with our UK-wide network of local organisations, who collectively reached over one million carers last year.  We work with our network to deliver the best possible support for carers - both nationally and locally. At a national level we raise funds, influence governments and campaign for change. Then we turn this into what carers really need: small grants, up-to-date information and practical support.

Our ideal candidate:

• Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects.
• Strong understanding of Dynamics / Salesforce CRM systems and their application in a non-profit or charity context.
• Excellent organizational and time management skills, with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

If this sounds like you, download the attached recruitment pack to find out more about the role. 

Salary: £50,076 per annum, rising to £52,711 after 12 months in London (or £45,760 per annum rising to £48,396 after 12 months outside of London).

Hours: Full-time (35 hours per week)

Contract: Permanent

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: Monday 23 June 2025 at 8am

Shortlisting date: Tuesday 24 June
Interviews: Wednesday 2 July

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​​ About the Voice & Impact directorate

​This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.

​About the Membership & Engagement team 

Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

About the role

Lead the strategic development and delivery of a comprehensive portfolio of impactful online, hybrid and in-person events that support NCVO’s membership strategy and organisational objectives. You will manage the events team, overseeing the planning, coordination, and delivery of diverse events including major conferences, webinars and workshops. This role contributes to NCVO’s brand recognition, and fosters connection, learning and collaboration for its 17,000 members, and wider sector audience. You will develop and manage event budgets and continuously improve the programme based on evaluation and data.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Job Title: Deputy Service Manager

Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access

Salary: £33,200

Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working. 

About the role

We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. 

You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working within a criminal justice system environment
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.