Community service manager jobs in grays, thurrock

Salary: £57,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

The External Affairs team is based across the UK, including in Wales and Scotland. We’re open minded about where you are based, but the nature of our work, particularly our media and public affairs, means regular presence in London is necessary. We’re looking for someone who is happy to commit to being in London a day a week on average. 

Contractually this role in London-based.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement. 

Closing date for applications: 12-noon on Monday 21 July 2025

Interview dates: Wednesday 30 and Thursday 31 July 2025. Interviews will take place in person at our offices in London. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

This is an opportunity to lead an award winning communications team – Third Sector Communications Team of the Year in 2024 – that’s tasked with changing how we think about hospice, end of life and palliative care in the UK.

As the charity representing the UK’s 200+ hospices, we have secured ourselves a significant national platform in the past year or two, with regular, top-tier national media, and online campaigns which have forced the government to act. 

With assisted dying legislation progressing across the UK, now is a critically important moment for the public – and for politicians – to better understand what hospice care is all about, and the challenges we face.

As part of our mission to promote and protect hospice care for all, it is critical that our communications team keeps it high on the agenda. We’ve built huge momentum – whether with regular national TV news coverage, a rapidly growing online supporter base, or though our recently overhauled brand. But we need a savvy, politically switched-on Head of Communications and Campaigns to keep that going, and to make it pay off.

Hospices are amongst our most loved community charities, and our job as the national charity for hospice care is to rally the public – as well as major donors like companies and trusts – to support these brilliant organisations.

You’ll need a strong eye for a story, and an integrated understanding of the full spectrum of communications, campaigns and marketing. You’ll likely be a specialist in one area – which is fine – but we want someone who can join the dots, spot the opportunities, and inspire a team of specialists.

Hospices are under huge pressure. Funding is tight, and demand is surging. This is your chance, in the coming years, to play a leading role in fighting for hospices to get the support they need – from government, from the media, and from the public.

More information about the role is available in the candidate information pack (available on our website to download)

How to apply

If you would like to apply for this role, please send the following documents to us by 12-noon on Monday 21 July 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 12-noon on Monday 21 July 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

We are 4 Day Week employer

Purpose of the role

Join Brook, the UK’s longest-running sexual health charity and help us shape the future of education, wellbeing, and digital services for young people.

We’re looking for a commercially-minded Business Development Manager to drive growth across Brook’s education, training, and consultancy offers.

It’s a chance to join a dynamic, mission-led team committed to creating lasting change. You’ll play a key role in securing high-value contracts, identifying new market opportunities, and collaborating with colleagues across the charity to co-create services that are needed and impactful.

Essential criteria

• 2 years of account management, or sales experience. 
• Experience of working within the third or public sector

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: London
• Salary: £39,000
• Closing date: 27/07/2025
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
   

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users.

Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters. 

Responsibilities include:

· Managing systems for incoming service user inquiries

· Casework for service users with the most complex needs or challenges

· Facilitating complex case discussions with colleagues and providing support and guidance

· Ensuring accurate reporting on service delivery outputs, outcomes and trends

· Assisting the Support Services Manager to implement changes in the service

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply

Closing date: 9am 14 July 2025

Interview dates: Initial interviews will be 30 July and 1 August 2025 by Zoom. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD or on our website.

Please send to the email in the JD:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete the optional monitoring form (link in the JD).

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern

While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, so if you use AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form (link in JD) to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

To develop and deliver the charity’s policy and campaigning strategy and the charity’s programme of health projects to ensure the charity achieves its key objectives.  To build engagement with the NHS, Department of Health, Parliamentarians, policy makers, think tanks, charity and patient groups to develop and deliver our campaigning strategy.  Build engagement with HCP networks and related organisations to inform and support delivery of our health information work.

To be the owner and primary point of contact for FBC’s health policy and campaigning activities, working closely with the CEO to represent the interests of the charity with decision-making bodies such as UK government and Parliament, NHS, devolved health and social care bodies and other stakeholders.  The postholder will Influence key decision makers, collaborate in initiatives and comment on policy decisions to press for higher levels of research funding, organisational changes to drive earlier diagnosis and improvements in patient experience.

The post holder will have the ability to meld impactful campaigning, political astuteness and evidence-based policymaking to drive change with demonstrable sensitivity to health inequalities and other issues that affect bladder cancer patients and their families.

They will be organised and will be able to manage several tasks at once, meeting strict deadlines.

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

 

• Salary: £36,500 - £41,500 gross per annum (depending on experience)

• Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 month probationary period

• Team: Campaigns Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of Campaigns and Communications

Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.

As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.

The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.

This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.

We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please visit the advert on our website.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.

The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website

Closing date: Sunday 3rd August 2025 at 11:59pm

Come and join us and be part of a mission to save lives and end economic abuse forever!

In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse. 

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.

Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.

This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.

The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.

What we’re looking for in the Head of Income

• Proven success in income generation from high-net-worth individuals and/or corporate partners
• Strategic mindset with the ability to lead and grow multi-stream income
• Experience of working in a small, agile organisation and line-managing high-performing teams
• Experience of working at Senior Leadership Team level, or readiness to step into the role
• A confident communicator with strong relationship-building skills
• A commitment to SEA’s feminist ethos, values and mission
•  

What we offer the Head of Income

• 25 days annual leave + 5 wellbeing days + bank holidays
• Home-based and flexible working options
• Reflective practice and wellbeing support
• 5% employer pension contribution
• Enhanced family leave, carers leave, sick pay
• A dynamic, purpose-led team where your impact is tangible

How to apply for the SEA Head of Income

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided. 

The deadline for receipt of completed application forms is midnight on 28 July 2025.

SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application. 

First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance). 

We really look forward to hearing from you.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Communications Officer plays a key role in executing the organisation’s communication strategy. This role involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts. The Communications Officer will work closely with other team members and the marketing team to ensure that all communication activities are aligned with the organisation’s strategic goals and effectively engage target audiences.

About the Role:

1. Create engaging content for the organisation’s communication platforms ensuring that all content aligns with the organisation’s messaging and brand guidelines.
2. Collaborate with the marketing team to engage followers and improve reach.
3. Manage the collation, storage and dissemination of the organisation’s digital archives in line with established guidelines and operational requirements.
4. Prepare stakeholder media summaries and reports on the organisation’s media coverage and its key issues.
5. Maintain a database of media contacts that can be used to strengthen stakeholder management.
6. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
2. An understanding and awareness of the value of social media and their fundraising potential.
3. Experience in content creation, social media management, and media relations.
4. Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.
5. Proficiency in social media platforms, content management systems, and graphic design tools.
6. Detail-oriented and organised, with the ability to manage multiple projects simultaneously.

Why you should apply:

Join Muslim Aid as a Communications Officer and play a pivotal role in shaping our communication strategy. This is an exciting opportunity to create and manage impactful content across various platforms, support media relations, and contribute to meaningful communication campaigns that align with the organisation’s strategic goals. Apply now to bring your creativity and expertise to a role where your contributions will have a tangible impact on communities around the world.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

The role is a full time and permanent contract. This role is based at our UCL East campus with occasional working at Canary Wharf when required with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

We are looking for a School of Management Coordinator to drive student engagement and community enhancement at our expanding Canary Wharf Campus.
 

The post-holder will coordinate union-led activity at the SoM in Canary Wharf, supporting other departments in the activity they run and running engaging and relevant activities for SoM students. The post-holder will also support the UCL East Manager in undertaking continual research into activities and tracking engagement with activities on the campus.

Do you have experience in creating and supporting student communities? Do you enjoy running fun events for students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!

Our ideal candidate will have some event-management experience, excellent communication capabilities and should be comfortable and experienced in engaging with students.

We are looking for a team member who is passionate about applying therapeutic approaches in non-clinical group settings, can inspire and support young people to take the lead in devising their own work, and committed to delivering wellbeing through creativity. You’ll bring a therapeutic lens to help shape a pioneering new school engagement project, developed in partnership with local primary and secondary schools and youth clubs. As part of the DreamArts family, you’ll benefit from ongoing professional development that explores the fusion of arts and therapy.

Project Overview

The Inspiration Academy will support Years 6-8 to engage with education, strengthen attainment and wellbeing, develop leadership skills, and build a sense of belonging. It is part of a new Belonging Partnership which represents a unique opportunity over 3 years to make a difference to young people during one of the most challenging periods of their lives. The partnership will enable us to track progress and share practice, with multiple perspectives available to assess how young people have benefited, including teachers and parents/carers. We know how rare such opportunities are and we are therefore hugely excited about it.

DreamArts’ contribution to the partnership is the Inspiration Academy, designed to reach 150 pupils in 5 primary schools annually. Of these, 30 young people identified as at-risk of disengagement receive tailored group-based support as they transition to Pimlico Academy.  

Year 6 students from partner primaries will choose and explore a meaningful issue and lead a creative campaign for their school community. Those at risk of disengagement will work alongside peers, taking on positive roles that reshape their self-perception.

A week-long summer intensive will equip at-risk students with a ‘toolkit’ to navigate the academic, social, and emotional challenges of secondary school. Once at Pimlico Academy, they’ll train as Inspiration Ambassadors, delivering workshops to future cohorts.

Additionally, Family Express will provide parents/carers with a creative space to explore challenges alongside their children and other families, strengthening relationships and resilience. Through these opportunities, young people will be supported to build a sense of belonging within their schools and within their wider community.

Responsibilities

The Project Therapist will work alongside the Project Lead and provide a group-based creative therapeutic approach to the planning and co-delivery of the Inspiration Academy. You will help identify mental health and educational needs and co-develop strategies for reducing barriers to participation so that young people can:

· Explore who they are

· Build positive relationships with peers and adults

· Improve their sense of belonging within their school community

In last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.

‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study

DreamArts has a mission; to transform young lives by fusing arts and therapy.

For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing. 

Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.

DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.

 Are you an experienced IT operations leader passionate about managing robust infrastructure and delivering high-quality support? Harris Hill is working with a respected and impactful non-profit organisation seeking an IT Operations Manager to lead its IT service delivery and infrastructure function.

Location: London (with flexible working)

In this key role, you will oversee the smooth running of IT operations across a dynamic and mission-driven organisation. You’ll be responsible for maintaining and developing the IT infrastructure, managing third-party suppliers, and leading a small, dedicated support team to ensure a seamless IT experience across the organisation.

Key Responsibilities:

• Oversee and maintain the organisation’s IT infrastructure, including networks, systems, and cloud-based services.
• Lead the IT support function, ensuring high-quality, responsive, and proactive service to all users.
• Manage relationships with external IT service providers and ensure delivery against SLAs.
• Lead on IT compliance, security, and business continuity.
• Support the implementation and maintenance of IT policies, procedures, and best practices.
• Contribute to IT strategy and support digital transformation projects.

About you:

• Proven experience in IT operations or infrastructure management, ideally in the non-profit or public sector.
• Strong technical knowledge of cloud environments (especially Microsoft 365 and Azure), networking, and security.
• Confident in managing third-party suppliers and contracts.
• A collaborative and supportive leader with excellent communication skills.
• Able to balance strategic thinking with hands-on delivery in a fast-paced environment.

This is a fantastic opportunity to shape and strengthen IT delivery at an organisation making a meaningful difference. If you’re excited by the opportunity to combine technical leadership with purpose-driven work, we’d love to hear from you.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Directorate: Marketing, Education, Events and Membership  
Reports to: Events Manager
Salary range:£26,521 - £33,456, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose 

BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research and cases.  

Our events team deliver the award-winning Annual Conference in a hybrid format to c2500 delegates, plus our Case-based Conference, as well as a programme of celebratory awards.  

This role sits within the Events team which is responsible for delivering BSR’s annual conferences and awards. The team of four includes the Head of Events, Events Manager, Digital Events Manager and the Events Executive, who assists in the planning and delivery of our hybrid and in-person events. You will work on a range of areas including registration, logistics, being the main point of contact for delegates, and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and working with multiple stakeholders.

Main Responsibilities

• Manage the registration process for BSR conferences, including online booking journey, managing CRM/registration systems, end to end customer service and reporting registration data insights.  
• Work with the Events Manager on the delivery of conference programmes and networking events.  
• Lead on event logistics including awards, abstract poster submissions, Continuing Professional Development (CPD) accreditation, accommodation, travel arrangements and speaker expenses. 
• Champion BSR’s values by leading on Equity, Diversity and Inclusion (EDI) and accessibility for conferences, working with venues and suppliers to ensure a positive experience for attendees.  
• Support the Events Manager and Business Development Manager with sponsor and exhibition deliverables on areas including registration and posters. 
• Manage event and registration enquiries, providing excellent customer service.  
• Support the Digital Events Manager with online conference integrations and data reporting.  
• Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure. 
• Work with the Marketing and Communications team to create digital content to engage our audiences.  
• Support with BSR committee liaison and logistics.  

General 

• Be a core member of the events team by attending and inputting into all planning meetings, venue site visits and delivery of events onsite. 
• Identify and contribute ideas on how to improve processes and ways of working. 
• Undertake any other reasonable duties as required by the Head of Events.

Please note: This role will require travel, overnight stays and weekend work, for example at our conferences (6 day stay). As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings. 

Person Specification

1. Experience of working in events 
2.  Ability to demonstrate understanding of the requirements of events management and customer service elements of the role 
3.  Proven project planning and coordination experience 
4.  Ability to work with databases and use CRM 
5.  Experience of managing delegate registration and event data 
6.  Experience of liaising with venues and suppliers  
7.  Ability to demonstrate use of initiative and innovation to make positive improvements or efficiencies 

The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.

The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:

• Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
• Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
• Provide training and development opportunities to volunteers to sustain interest and enhance skills.
• Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
• Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
• Create bespoke workshop material based on resident top learning priorities.
• Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
• Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
• Create bespoke workshop material based on resident top learning priorities.
• Troubleshoot any issues with Digital Champions.
• Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.

Key Responsibilities

• Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
• Provide training and a learning programme to enable residents to be digitally included.
• Network with residents to help shape the content and project.
• Support the recruitment of Digital Champion volunteers to assist in the development of the project.
• Troubleshoot for residents encountering issues and technological difficulties.
• Create reports and key performance indicators

Enfield Digital Support:

• Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
• Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
• Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
• Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.

Coordination of promotional in-person events/activities:

• Organise and attend promotional events (space, stalls, activities, materials…etc)
• Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
• Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
• Prepare case studies that will demonstrate impact and support drafting of promotional materials.
• Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.

Reporting on the impact of the Digital Advice Network Enfield (DANE).

• Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
• Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
• Provide updates to ECP Project Manager.
• Co-Produce quarterly reviews, reports and KPIs.
• Carry out satisfaction surveys to monitor the project.
• Monitor the equipment required to deliver the project.

Other:

• Attend staff and external meetings as and when required
• Attend staff training as and when required.

Skills and Abilities

• Exceptional problem-solving skills.
• Strong relationship building skills, building a collaborative culture.
• Proficiency in methods of co-creation and co-production.
• Excellent communication and interpersonal skills, (oral, written and presentation)
• Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
• A proven ability to drive change.

Personal Specification:

Essential:

• Working on a one-to-one basis with a vulnerable and isolated client group.
• Delivering digital inclusion activities either in groups or individually.
• Maintaining paper and electronic records and statistical data.
• Co-ordinating volunteers to deliver activities.
• Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
• Delivering training to others.
• Providing high quality and fast-paced custo

Local Quality Manager - National Youth Agency
 

The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
 
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities will include:

• Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
• Manage the delivery of traded services relating to Quality Standards and Organisational Development.
• Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
• Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
• Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
• Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
• Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
• Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
• Provide line-management and support to peers and officers as required.

 
Our ideal Local Quality Improvement Manager should have the following:

• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
• Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
• Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
• Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
• Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
• Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
• Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
• Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
• Willingness and ability to work flexible hours, including evenings and weekends as required.
• High level of accuracy and attention to detail in all aspects of work.
• Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements.
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
More about us
 
Discover more about the National Youth Agency and our work on our website.
 
Youth Work changes lives.
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
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