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Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
As a Public Fundraising Assistant, you will:
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
Visitor Experience Manager
Location: Painswick, Gloucestershire (GL6 6TH)
Hours: 32hrs per week (over 4 days)
Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?
The location
Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.
Role summary
We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.
You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.
Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.
With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).
You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.
You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.
Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.
• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.
• Experience of establishing and leading a culture of exceptional customer service.
• Experience of running high-quality, profitable events.
• Team management and leadership skills including coaching, development, motivation, and communication.
• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.
• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.
• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.
• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.
• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.
• Great IT skills including with Microsoft Office.
• First aid qualification (or willingness to learn).
What we offer
As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Regional Manager
Salary: £42,205 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Southwest, covering Exeter, Somerset and Dorset
Additional information:
While we’d ideally like candidates based in Somerset, we’re open to considering applicants located in Dorset and Exeter.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Regional Manager at Julian House, you’ll play a vital leadership role in tackling homelessness and changing lives for the better. You’ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high‑quality support that enables people to rebuild their lives with dignity and purpose.
As part of our Senior Operational Team, you’ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You’ll bring thoughtful leadership, resilience, and creativity — championing innovation while ensuring services remain safe, effective, and person‑centred.
You’ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset, supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you’ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.
The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.
You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.
Typical tasks will include:
Suitable training will be given as needed.
You will need to have previous experience in a finance role and will ideally have previous experience working in a charity.
This is a full-time, office-based role in Kenilworth.
Please click on 'Apply Now' to download the full job specification and description.
Candidates are encouraged to contact the Office Manage, Jen Hill, to discuss the role and their fit in advance of applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Are you excited by the latest innovations on the market to help people overcome barriers to independence? Are you skilled at seeking out the best deals to pass on to the people who need them most? Do you have the ability to put people at ease and feel supported? Are you highly organised and dynamic? If so, we need you!
An exciting opportunity has arisen to join our team as a Resource Centre Manager. This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.
You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.
The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources. You will be line managing a small team of staff and volunteers.
We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.
This is primarily an office-based role with some travel across Surrey.
We can offer you:
· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)
· Pension contributions 6% matched with the Pensions Trust
· Access to an Employee Assistance Programme
· Investment in your development
· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses
· A vibrant and friendly team!
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.
An Enhanced Disclosure and Barring Service will be required, which we can arrange.
Closing Date: Please apply by 9.00 am on Monday 18th May using our application form
Interview dates: Shortlisted applicants will be offered an interview on Thursday 28th May.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CITY HARVEST
Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,
manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a
week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a
satellite site at New Covent Garden Market. City Harvest rescues food, people, and the
planet by diverting food waste and providing life-changing support to communities across
London.
Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to
food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects
supporting the elderly and socially isolated, social pantries, community kitchens, refugee
hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while
making a real difference.
ABOUT THE ROLE
The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.
Key stakeholder comms
KEY RESPONSIBILITIES
KEY DELIVERABLES
Collaboration
Support
Fundraising focus
Campaigns
Financial responsibility
You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.
Organisation-wide responsibility
ABOUT YOU
ESSENTIAL SKILLS & EXPERIENCE
DESIRED SKILLS & EXPERIENCE
QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST
JOB DETAILS
City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.
We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.
At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to build and shape a team from the ground up, bringing together staff and volunteers who share your passion. You’ll play a key role in connecting with the local community, creating a welcoming atmosphere, and driving the success of an exciting new store in Inverness.
Working for Chest Heart and Stroke Scotland in our shops will allow you to use all your skills to meet the challenge of turning a bag of donated items into income. Retail experience is preferable, although not essential. A positive can-do attitude is what we value. If you are creative and like working with others, especially a team of loyal volunteers, apply nowChest Heart and Stroke Scotland is an organisation that takes the health and well-being of everyone seriously, including all colleagues. We have a schedule of activities and learning opportunities focused on Health and Wellbeing. We offer a generous annual leave allowance, a workplace pension scheme, paid time off for ill health and access to an employee assistance package.
As well as being a vital member of the local community, you’d be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again.
We are Scotland’s largest health charity working to help people with chest, heart and stroke conditions live life to the full.



Senior Service Manager: Tackling Loneliness
Part time 25 hours per week 3-year East Sussex County Council funded programme
Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex
Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates)
The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all.
As the Senior Service Manager, you’ll play a pivotal role in shaping this bold, system‑shifting programme that brings partners, communities and seldom‑heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you’re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people’s lives, this role offers the space, challenge and creativity to make a difference.
With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Please visit our website for the full job description, person specification and our application form.
Vacancy closes: at 5pm Sunday 31st May 2026
1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026
For job description and to apply, please visit our website
Completed application forms should be sent to HR via email.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
Supporting people and communities to thrive
The client requests no contact from agencies or media sales.
Shakespeare’s Globe is currently seeking a Trusts & Foundations Manager on fixed-term, full-time basis
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
We are looking for a dedicated Trusts & Foundations Manager to join our Development team on a fixed-term basis. Working closely with the Head of Trusts and Foundations and a fellow part-time Trusts and Foundations Manager, you’ll play a key role in identifying projects, exploring suitable funders, and writing funding applications to ultimately maximise grants from Trusts and Foundations.
Working in collaboration with the Director of Development and the Head of Trusts and Foundations, you will have the opportunity to be a part of the strategic shift to dramatically increase this funding stream over the next five years through better articulation of our long-term ambitions alongside compelling monitoring and evaluation data to secure sustainable middle-to-large-scale, multi-year funding.
The skills:
The team:
The Shakespeare Globe Trust is a registered charity (No. 266916). Shakespeare’s Globe receives no annual subsidy from Arts Council England and, therefore, raise a critically important percentage of funds from the public each year. We focus on developing relationships with Individuals, Trusts and Foundations and Corporates to support us and raise funds across three income streams: revenue, commercial, and capital. In addition, Shakespeare Globe Centre USA is an independent, but related, US charity that supports our fundraising activities in the USA and then donates to Shakespeare’s Globe. We seek to empower everyone at the Globe (staff, volunteers, or committees) to embrace a fundraising culture and increase charitable giving as we work collaboratively towards our mission to make Shakespeare accessible to all.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
To apply:
For more information, please download the job description from this page. To apply, please complete the online application form by 12pm (midday) on Monday 11th May 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do. The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for three years
Interviews: 21/05
Employer: King's Trust International (not The King's Trust)
Are you excited by the idea of managing major international development contracts that transform young people’s lives across Africa, Asia and the Caribbean?
King’s Trust International (KTI) is embarking on one of our most ambitious partnerships yet, a £2m, three-year collaboration with the Qatar Fund for Development (QFFD). Their support will power our global education programmes and help drive our mission to reach one million young people worldwide.
We’re looking for a QFFD Contract Manager who can lead this flagship partnership with confidence, clarity and creativity.
What you’ll do:
You’ll take charge of the end‑to‑end management of this high‑profile institutional grant, ensuring everything runs smoothly, reports shine, risks are spotted early, and growth opportunities are maximised. You’ll be the steady, trusted link between KTI and QFFD, keeping the partnership strong and impactful.
You’ll work closely with global delivery teams, MEL experts, finance colleagues, and in‑country partners to ensure every deadline is met and every requirement is delivered with excellence.
Why this role matters:
This isn’t just compliance.
This is influence, visibility and real-world impact.
You’ll be right at the heart of a major programme that improves education, builds core skills, and opens up opportunities for young people around the world.
We’re looking for someone who is:
If you’re ready to take on a role with strategic importance, international reach and the chance to help shape a major global partnership — we’d love to hear from you.
Perks for working at The King’s Trust International:
The client requests no contact from agencies or media sales.
Are you our new Interim Senior Marketing and Communications Manager?
Do you have the strategic vision, leadership skills and creativity to drive high‑impact marketing and communications at a critical moment for a national health charity? Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?
We are looking for an Interim Senior Marketing and Communications Manager to lead our Marketing and Communications function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.
Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.
This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new strategy.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role
This is a full-time (35 hours per week), fixed-term position for 12 months.
We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.
If you would like more information about expected office attendance, please refer to the recruitment pack.
How to apply
Click ‘Apply’ to view the full job description and complete your application.
You will be asked to submit your CV and answer three application questions (maximum 250 words each) as part of the process.
You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).
Applications without responses to the application questions may not be considered.
Key dates
If you are invited to interview, you will have the opportunity to request any reasonable adjustments.
Additional information
Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.
We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.
The client requests no contact from agencies or media sales.
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh.
You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing.
You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach.
Overview
This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way.
Responsibilities
Your responsibilities are in four parts:
Leading a team
You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.
Delivering the service
You are responsible for all aspects of service delivery, from referral to sign off and everything in between.
Partnership working
Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness.
The key partnership however, is the relationship with Right There.
Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working.
Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership.
Upholding our values and culture
Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.
Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including:
Shared accountabilities
Alongside other managers, you will:
Person Specification
Skills, Values and Attributes
Qualifications and Experience
On-Call Requirements
The person will:
Download the job pack to find out more about the role.
Key Dates:
Please apply with a CV (no more than 2 pages); and a covering letter outlining why your skills, experience and values make you the right person for this role.
The client requests no contact from agencies or media sales.
Salary: £27,212.50 per annum
Location: Preston Furniture Shelter Shop
Contract: Permanent
Hours: Full time, 35 hours per week
Closing date: Sunday the 10th of May at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.