Community shop manager jobs
We’re looking for a strategic Mid‑Level Giving Manager to join us a part-time, 22.5 hours a week on a 12 month fixed term contract. You'll drive growth from supporters giving between £1,000–£25,000 and play a key role in shaping the future of individual giving.
You’ll have experience developing mid-level asks, being data led and building engagement journeys with an audience-first lens. You’ll appreciate the ambition and drive to deliver growth through our wider Public Fundraising and Philanthropy teams and work closely with other colleagues to look at the lifetime value of our donors.
You’ll be someone who effectively collaborates with internal and external stakeholders to inspire them about the exciting role Public Fundraising can play at National Trust. You’ll love keeping an eye on donor trends, being data led and testing and learning across all of our donor asks.
Please be aware that this role involves occasional travel and overnight stays when required.
What it's like to work here
You'll be working in a newly formed team, contributing to building on the success of the current team whilst highlighting opportunities to grow and develop the programmes to ensure we reach our exciting fundraising goals.
Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility to discuss other options and where you are based at other times. You will be required to work at a National Trust location or related event for 40-60% of your working week. This will be discussed in more detail at interview.
What you'll be doing
As our Mid‑Level Giving Manager, you'll develop and implement new strategies to grow unrestricted income from our mid‑value audiences as well as manage your own portfolio of donors and prospects, delivering thoughtful, tailored engagement plans that deepen relationships and increase lifetime value.
You'll co-lead the development and delivery of mass stewardship activity including the continued rollout of our Patrons Membership. Collaborating with teams across Fundraising, Properties, Events, Research, and beyond to spot new opportunities and bring supporters closer to our work. You'll also champion insight‑driven fundraising including commissioning research, developing KPIs, and embedding reporting tools that help us understand performance and potential.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
- Experience in mid-level, major donor, partnership, or charitable trust fundraising and is confident working to targets across a diverse portfolio.
- Strong project management experience including success in growing income through mid-level giving asks and products using supporter insight
- An exceptional communicator with experience of building strong working relationships with key internal stakeholders to deliver supporter journeys, communications and collateral
- Knowledge of Mid-Level Giving donor cycles including monitoring CPA, ROI, KPIs and retention rates
- Experience in developing and implementing lifetime value journeys integrated with wider charity comms including knowledge of donor motivations and segmentation
Additional criteria for all other applicants:
- Knowledge of GDPR, fundraising compliance and ethical standards
- Experience of using CRM and Data systems to support data-driven decision making
- Flexible and able to attend occasional evening/weekend donor events
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
An exciting new opportunity has arisen to join the Borde Hill team to work on the Reinventing Borde Hill project. This role will be responsible for managing the Community Growing Garden at Sugworth Farm, part of our new 2-acre biodynamic market garden which produces seasonal fruit and vegetables to supply the new restaurant, café and farm shop at Borde Hill.
Funded by the National Lottery Heritage Fund, the project includes an Activity Plan including a range of learning, community and volunteering activities, and this new role will have responsibility for overseeing community engagement both at the Community Growing Garden, and across the Parkland and main Garden.
Your role will focus on two key areas: overseeing the seasonal growing at the Community Growing Garden with volunteers and community partners, and developing and delivering an annual site-wide community engagement programme.
You will work closely with the NLHF Project Team, as well as the Green team. You will lead on liaising with local schools, community groups and charities, encouraging and facilitating participation in the Community Growing and wider site community programmes. Your passion for learning, community engagement, horticulture and nature will be key in ensuring this programme succeeds in delivering the ambitions set out in the Activity Plan.
Although funded via the Lottery project, this role is permanent as we are committed to continuing it after the funded project; we intend to continue the wide range of the activities that your role will nurture and develop.
Knowledge, skills and experience needed: (Please provide evidence in your Covering Letter and CV) Tasks and responsibilities
- Build a seasonal programme of community engagement and growing in the Community Growing Garden and at the main site, building on and developing the programme set out in the Activity Plan
- Deliver new community programmes and connect with participants. To include:
o Facilitated sessions
o Supported visits to the site
o Drop-in activities and events - Work with community partners to develop and deliver a community volunteer programme, ensuring access for people who will benefit from the opportunity
- Identify and build partnerships with relevant and diverse community groups, organisations and individuals, taking responsibility for the community engagement elements of the Reinventing Borde Hill project more widely
- Work with the Borde Hill Green Team, especially the Market Garden Growing Team, to ensure that the Community Growing Garden is aligned with their work, and supports the biodynamic certification aims of the Farm
- Identify routes for participant and volunteer progression and sustain communication
- Ensure equality of opportunity, access and inclusion for all participants and volunteers
- Work with freelance delivery partners and local community groups to deliver community activities
- Evaluate the effectiveness of the programmes, maintaining accurate monitoring data and adjusting programmes in response to feedback
- With audience needs in mind, review similar offers across the sector, especially in other local horticulture/nature organisations, to ensure our programmes are distinctive, attractive, appropriate and innovative
- Support and attend events delivered by other members of the team when required (e.g. large public events) and lead smaller community events
- Record and monitor the income and costs of the programmes, to meet budget goals
- Comply with the Safeguarding policy and all other policies relevant to programme delivery
- Ensure effective systems for resources and documentation are maintained in line with GDPR legislation and organisation policy
- Carry out any other duties as reasonably requested
Skills and experience To be considered for this position, you should be able to demonstrate some or all of the following skills:
- Experience of working with a diverse range of community partners, and a commitment to and experience of delivering community engagement activities including learning engagement and activities
- Experience of managing and recruiting a diverse cohort of volunteers
- Ability to lead community group activities and co-ordinate a programme of community group activity across the season
- An understanding of seed sowing, crop rotations, pest and disease management, plant husbandry techniques needed in a productive market garden, and/or a willingness to learn about Biodynamic principles and practices
- A passion for growing and experience of growing fruits, vegetables, salad crops and ideally cut flowers in a recognised establishment
- An understanding of growing crops undercover and knowledge of cultivation under polytunnels
- Appreciation of nature and natural heritage, and its potential to contribute to wellbeing, creativity and learning among families and communities.
- Proven commitment to and understanding of equity, diversity and inclusion.
- Good organisational skills.
- Flexible, collaborative, and self-motivated.
We’d also be interested to know if you have experience in any of the following areas (it isn’t essential to have experience of them all):
- Experience of partnership working, especially with marginalised and/or disadvantaged communities
- An innovative approach to planning and delivering family learning
- An understanding of barriers limiting access to nature and natural heritage opportunities.
- Experience facilitating engagement with gardens / public spaces for the community
- Understanding of communities and the challenges they face in the areas near Haywards Heath and the wider Mid Sussex area
- Understanding of the role of stakeholders in successful community engagement
- A practical approach to using evaluation to inform future programming. Competence with the Microsoft Office suite of applications Experience of managing budgets and maximising income.
The client requests no contact from agencies or media sales.
Digital Platform Manager (2534)
- Location: Oxfam House - Oxford, Oxford / UK (Flexible)
- Workplace Type: Hybrid
- Hours: 36 hours per week
- Salary: up to £41,000
- Job Family: Communications
- Division: CEO Office
- Grade: C
- Job Type: Open ended
- Closing Date: 26 February 2026
- Country: United Kingdom
Oxfam is a global movement of people working together to end the injustice of poverty.
You might be a great fit for this role if you can say yes to the following:
- Do you have experience managing digital platforms or digital production workflows?
- Do you have experience planning and delivering projects with multiple stakeholders and suppliers?
- Do you have experience coordinating work in a structured, process-driven way while adapting to changing priorities?
If the answer is yes, then we would like to hear from you.
The Role:
Oxfam GB is looking for a Digital Platforms Manager to plan, run, and improve our portfolio of Owned Digital platforms.
You’ll be responsible for the day-to-day delivery and performance of key digital platforms, working closely with internal teams and external partners. The role combines platform and production management with strong project coordination - ensuring work is well planned, clearly briefed, and delivered in a way that meets organisational needs and audience expectations.
You’ll play an important role in improving how digital work gets done across Oxfam GB: creating clear processes, managing priorities, and helping teams make effective use of our platforms.
This is a role for someone who is organised, people-focused, and comfortable managing multiple pieces of work - drawing on specialist expertise across the team and partner organisations when needed.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be/have:
- Strong operational knowledge of digital platforms and how systems work together in a live digital environment
- Experience in planning and delivering digital work or projects, coordinating teams, suppliers, and budgets
- Experience overseeing digital production workflows, managing priorities, and working in a process-driven way
- Experience designing and delivering digital solutions that put audiences and users first
- Excellent communication skills, with the ability to work confidently with a range of stakeholders
- The ability to analyse complex situations, make sound decisions, and adapt to changing priorities and timelines
- An understanding of good data management practices
- A commitment to Oxfam’s aims, values, and feminist leadership principles
We offer:
We offer a competitive salary and a range of additional benefits to staff, including flexible working options, a generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
- Flexible working options
- Generous pension scheme
- Annual leave and additional leave allowances
- Company sick pay and life assurance
- Access to a wide range of learning and development opportunities
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the . In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
37 hours per week, over 7 days, to include Saturdays and Sundays
Salary: £25,760 per annum
Location: Warwick Shop
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2025?
We are looking for a Shop Manager to lead our team in the Warwick shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on 19th February 2026.
Interviews will be held on a date to be confirmed.
IN2
Borde Hill Garden is seeking to appoint a Heritage Project Manager to support the Delivery Phase of its National Lottery Heritage Fund (NLHF) funded ‘Reinventing Borde Hill’ project. The successful candidate will lead this exciting project, reporting to the Project Board and working with the Project Director to ensure that this phase of the project is fully delivered to time and on budget. The successful candidate will have proven experience of working on heritage projects, and will act as the key point of contact for the NLHF ensuring adherence to all NLHF frameworks and requirements, and ensuring that all documentation is managed accordingly. The role will involve working closely with the internal project team, wider garden staff and volunteers (including leading on the recruitment of volunteers), as well as the externally appointed Design Team, Cost Consultant, Evaluation Consultants, and other consultants. The Heritage Project Manager will coordinate the internal project team.
The successful candidate will maintain a close overview of the activity plan, the risk register, and the budget, as well acting as a point of contact, organising, attending and participating in project and stakeholder meetings; and compiling the information required for the project until the planned ‘soft opening’ in Spring 2028.
Knowledge, skills and experience needed:
(Please provide evidence in your Covering Letter and CV)
Tasks and responsibilities
· Become fully acquainted with all previous project documentation relating to the NLHF bid and acquire a good knowledge of the detailed objectives of the project
· Act as a key point of contact for NLHF ensuring that all necessary NLHF financial requirements and conditions are processed and/or met, including compiling grant drawdowns, reporting and assisting with the development of the project within the agreed programme
· Support the procurement of the construction contractors, and lead on procurement of other contractors, including preparation of briefs, enquiries, advertisements, evaluation and associated paperwork ensuring that their work is procured on time and within budget
· Oversee the work of the Design Team and other consultants ensuring that their deliverables are on time and coordinated with the other aspects of the project
· Liaise with an external construction project manager to ensure that a strong alignment is maintained between the capital build and the other elements of the project (e.g. activity plan, fundraising, evaluation etc.)
· Coordinate monthly progress reports from key workstream leads (internal and external), and compile these into a monthly Project Status Report
· Oversee the project budget, maintain the tracker and cashflow spreadsheet, and work with the Finance team to process invoices for payment
· Arrange project meetings, including co-ordinating diaries, sending meeting invites, monitor responses, and produce and circulate agendas and papers.
· Attend and where appropriate chair meetings, take and distribute minutes, and monitor actions as appropriate
· Work with the Marketing team to contribute to social media and website copy about the project
· Work with the Community Engagement Officer, supporting them to build and maintain relationships with current and prospective community partners, deliver the Activity Plan at the Community Growing Garden, and co-ordinate project-focused events such as Community Open Days
· Work with the Fundraising Manager, supporting them to create applications and approaches to potential funders (including trusts and foundations, individual donors, corporate donors, legacies etc.), and support with donor stewardship and relationship management post-gift, including reporting to other funders and supporting with donor events
· Support the work of the Evaluation Consultants, including internal and external evaluation of engagement initiatives
Skills and experience
To be considered for this position, you should be able to demonstrate some or all of the following:
· Good project management experience, with experience of medium-sized NLHF projects
· Experience of working on capital projects and working with contractors to deliver project builds
· Experience of working in the heritage environment, especially with listed and/or designated landscapes
· A good knowledge of budget management, monitoring and reporting
· Experience and understanding of community engagement, evaluation and partnership working
· Experience of working with architects, landscape architects, construction contractors, and consultants
· Experience of managing and working with multidisciplinary stakeholders and teams
· Experience and understanding of community engagement, evaluation and partnership working
· Experience of contributing to and supporting fundraising applications and approaches, especially for capital campaigns
· Excellent planning skills and a flexible approach to work, with the ability to prioritise and manage multiple tasks, including tasks undertaken by others, whilst ensuring deadlines are met
· A great team-worker, with a confident, diplomatic approach, able to build effective relationships with a wide range of stakeholders and team members at all levels and find appropriate solutions to conflicting priorities
· Excellent attention to detail, with good logical, analytical and problem-solving skills
· A concise, effective communicator, with excellent written and verbal communication skills
· Ability to work independently and to manage multi-disciplinary teams to achieve common goals
Qualifications
· Degree in relevant discipline or with demonstrably equivalent work experience
· Project management qualification or equivalent practical experience
· Excellent skills in MS Office, including Word, Excel, Outlook and PowerPoint
Please note, applications without a CV and Cover Letter will not be considered.
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our brand-new flagship Shelter Shop in Leeds City Centre opening in spring of 2026. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term for 12 months
Location: Glasgow, Edinburgh or Dundee
Interviews: 26th of February
The King's Trust is looking for a passionate and driven Delivery Manager to lead the roll-out of the First Minister’s Start Up Challenge. This role is crucial for the successful development and implementation of this new and exciting initiative. This role is also fully funded by the Scottish Government for 12 months.
Young entrepreneurs will be supported to turn their ideas into successful businesses through the First Minister’s Start Up Challenge, a new Scottish Government programme, which will empower young people from disadvantaged or underrepresented backgrounds to start innovative businesses.
What you will do:
- Lead the development of this new programme in line with the First Minister’s vision
- Build and manage relationships across the Entrepreneurial Ecosystem
- Secure high-quality opportunities for young people
- Develop and deliver a targeted partnership plan with clear outcomes
- Bring an entrepreneurial mindset to maximise impact and value for money
- Capture partnership data to support impact, finance and contract reporting
Leadership and collaboration
- Lead and support a Youth Development Lead, setting clear objectives and priorities
- Work closely with our delivery partner to shape the offer
- Model best practice in safe, compliant and young-person-centred delivery
This role could be right for you if you:
- Have experience setting up and starting new businesses
- Have experience of Service Design
- Are confident working with the wider Enterprise community and external stakeholders
- Enjoy balancing strategic relationship-building with hands-on delivery
- Are motivated by social impact and place-based working
- Passionate about inspiring the next generation of Entrepreneurs
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Loughborough Shop for 37.5 hours per week.
We are looking for a passionate and motivated person to help our store reach full potential.
As an Assistant Shop Manager you will:
- Help develop in store systems and promote donations and sales to maximise profits
- Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values
- Strive to ensure stock is generated from the local area and donors
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid
- Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or Supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
If this sounds like the perfect next step in your retail career, don’t wait, apply now with an updated CV. Applications close on 28th February, with interviews to follow shortly after.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Help us make art matter.
Firstsite is seeking an experienced and motivated Trusts & Grants Manager to lead our trusts and grants fundraising and secure vital income for our programmes, including Holiday Fun, YAK, exhibitions, learning, and community projects.
This is an exciting opportunity to join a creative and purpose-driven team and play a key role in shaping work that has real impact in our communities.
About the role
As our Trusts & Grants Manager, you will:
- Develop and deliver a proactive trusts and grants fundraising strategy.
- Secure funding from trusts, foundations, and statutory bodies, with a target of £120,000 for 2026/27, contributing to an overall organisational target of £300,000.
- Identify and research new prospects, write high-quality funding applications, and produce compelling cases for support.
- Manage the grants pipeline, deadlines, and reporting requirements.
- Work collaboratively across the organisation to gather budgets, impact data, and programme information.
- Build and maintain strong relationships with funders.
- Uphold best practice in safeguarding when working with young people through programmes such as YAK.
You will be the organisation’s specialist in trusts and grants, supported by the Head of Philanthropy and working closely with colleagues across Firstsite.
About Firstsite
Our mission is to ensure art and creativity are valued for their integral role in shaping a happy and healthy society for everyone. We do this by championing creativity as a catalyst for positive change in society, celebrating everyone's imaginations as places to shape a better future and demonstrating the impact of art and galleries at the centre of everyday life.
We collaborate with people where, together, we can have the most impact and we share the results of our work with diverse audiences to influence change. We do this in three places: in our award-winning gallery, reflecting our radical region and digitally with audiences around the world. To do this well we have four values that help us do what we do, to the best of our abilities:
Creative – Inclusive – Agile – Responsible
Who we’re looking for
Essential
- Proven experience securing income from trusts, foundations, or statutory funders.
- Strong research skills and ability to identify new funding opportunities.
- Excellent written communication and proposal-writing ability.
- Highly organised, able to manage multiple deadlines and coordinate information.
- Collaborative, confident working with teams, partners, and stakeholders.
Desirable
- Experience in arts, culture, or charity sectors.
- Understanding of impact measurement and evaluation.
- Experience coordinating or supporting volunteers.
Key Responsibilities
- Research new funding opportunities and develop a proactive grants strategy.
- Draft and submit funding applications and proposals.
- Maintain an accurate pipeline and deliver timely reports.
- Work with programme teams to gather budgets, outcomes, and evidence.
- Ensure funder reporting and compliance requirements are met.
- Support stewardship of funders and shape Firstsite’s case for support.
- Coordinate fundraising activity with the wider team.
Benefits
- 25 days annual leave plus bank holidays (pro-rata)
- Contributory pension scheme (conditions apply)
- Employee Assistance Programme
- Tailored training and development
- Staff discount in our café and shop
The client requests no contact from agencies or media sales.
Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability.
We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Loughborough on a 37.5 hour contract.
As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.
What you will do:
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Drive sales in the store to meet expected budgets and KPI’s
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Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
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Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
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Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
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You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
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Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.
To be a successful Shop Manager you will be:
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An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment.
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Ability to lead and support a team from varying backgrounds.
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Ability to meet the needs of the customers to generate and increase the sales of the store.
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Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.
The full detailed job description is available below.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you. Apply now with an updated CV. Applications close on 28th February, with interviews to be held shortly afterward.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Assessment Centre: 24th or 25th of February in-person at our Newcastle Centre
Contract - Permanent
Location - Newcastle
Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and execution of youth programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Newcastle.
Collaborating with a passionate team and partners across the region, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Employability & Health & Social Care teams to both ensure that we deliver quality Get a Job programmes across the North East, and lead on the relationship management of delivery partners in relation to a variety of King’s Trust programmes to support young people into employment.
If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Salary: £26,227.50 per annum pro-rated
Location: Eastbourne Shelter Shop
Contract: Permanent
Hours: Part time, 28 hours per week
Closing date: Tuesday the 24th of February at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Eastbourne shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Legacy Giving Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters’ connection to our mission to Save Sight. Change Lives.
Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
Responsible to
Head of Supporter Development
Direct reports
None
Working hours and contract
This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary
£35,000-£40,000 (depending on experience)
Location
Hybrid working with two days per week in our Central London office.
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header – Legacy Giving Manager Application.
Your covering letter should include a supporting statement (max two pages) comprising:
- Why do you think you are an ideal candidate for the role?
- What applicable experience you’ll bring to the role?
- Why do you want to work for Fight for Sight?
- Where did you come across this role?
Closing date for applications: 9am, Wednesday 18 February 2026
Early applications are encouraged as we may need to close applications early if we reach a certain threshold.
Interview dates:
· Round 1: (via Teams) interviews on 26-27 February
· Round 2: (in-person) the following week (dates TBC)
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Strategy Development
- Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs.
- Develop and implement associated objectives, workplans and KPIs to track progress.
- Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers.
Management of Legacy Programme
- Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place.
- Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers.
- Organise legacy events to support cultivation and stewardship of legacy givers.
- Work with Retail to embed legacy messaging in our charity shops and use in‑store activity to grow awareness and legacy leads.
- Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme.
- Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities.
- Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers.
- Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board.
- Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities.
- Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate.
- Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting.
- Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary.
Person specification
ESSENTIAL
- Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
- Experience of developing and producing legacy marketing and stewardship materials.
- Knowledge of key trends affecting legacy fundraising and able to apply insights to own work.
- Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns.
- Strong understanding of donor stewardship and the motivations behind legacy giving.
- Strong organisational planning and project management skills.
- Proven skills and aptitudes to complete complicated procedures.
- Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
- Ability to work on own initiative.
- Excellent communication, interpersonal, and negotiation skills.
- Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy.
- Excellent understanding of delivering excellent supporter care.
DESIRABLE
- Experience of working with external suppliers to deliver successful direct marketing campaigns.
- Experience of linking legacies marketing with charity shop audiences.
- Understanding data protection, GDPR, and ethical fundraising standards.
Personal qualities
- An understanding of and commitment to blind and partially sighted people.
- A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
- Highly organised with the ability to juggle several deadlines at the same time.
- Positive, confident and enthusiastic.
- The ability to use initiative, common sense and solve problems.
- Self-motivated, team worker with ability to work autonomously as required.
- Willingness to work flexibly where required.
- Approachable, creative, ‘can-do’ attitude.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Interview process
· Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams – comprising a standard competency-based interview question format.
· Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week – which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail assistant manager
£12.78 - £14.91
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Part time 15 hours per week
Location: Sleaford
Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
**The internal title for this role is Assistant Shop Manager.
At Cancer Research UK, we exist to beat cancer.
Nestled in the beautiful market town of Sleaford, our Cancer Research UK Sleaford shop is the community’s hub for all things donated and second hand.
We’re looking for a motivated retail professional to join us as an Assistant Shop Manager. You’ll act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.
You’ll bring strong customer service experience, thrive in a lively, fast paced retail environment and have some experience of supervising, coaching or motivating junior colleagues.
It’s a great opportunity to work in your local area for a trusted employee, as well as a great development opportunity giving you the opportunity to stand in for the Shop Manager in their absence
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
What skills are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
[Download the full role profile]
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Salary: £26,227.50 per annum, pro-rated
Location: Leeds city centre – Shelter shop
Contract: Permanent
Hours: Part time, 21 hours per week
Closing date: Wednesday 18th February at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new flagship Shelter Shop in Leeds City Centre opening in spring of 2026. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.





