Fixed term contract for 12 months

We're excited to be able to offer you a new opportunity to join our team in managing our Chester shop.

Do you like being empowered? And empowering others? Do you have experience of successfully leading a team? Are you passionate and creative? Are you flexible, adaptable and willing to learn?

We're looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.

This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming  space in our shop to attract more volunteers, donors and supporters.  We are looking for someone who is driven and motivated  to raise as much money as possible to help children build a better future, , the right person  needs  to be able to motivate teams  of volunteers to achieve goals and targets. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.

As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role within  Save the Children.

We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in running our community shop.

Does this excite you? Have you got what we're looking for?

If so, we'd love to hear from you.

Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children's lives, fight for their rights and help them fulfil their potential.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website. 

Closing date: 27th July 2020
Interview date: 5th August 2020

We are looking to recruit a skilled and experienced professional who can ensure our charity delivers its charitable objectives and further develops the its services for the residents of Merstham.

The role will be pivotal in the smooth and successful day-to-day running of the charity, building a welcoming, busy and vibrant community space and providing services and activities for the community. The Community Centre Manager will be involved in helping to shape and launch new activities and events and establishing new partnerships as well as ensuring that the building is well maintained and compliant with current legislation. They will work to maximise use of the available facilities and identify new opportunities through effective marketing, networking and innovative solutions.

Registered Charity No: 1121420

The post is funded, for 2.5  years, by a grant from The Big Lottery Community Fund.

Main purpose of job

The Community Centre Manager will have overall responsibility for the operational work of the charity, including the delivery of this programme (Opportunities Through Partnership) which will develop our capacity to recruit and support volunteers; and our work which is funded by The People’s Health Trust. We will also be seeking other funding opportunities that help us to respond to the needs and aspirations of our local community.

PLEASE INCLUDE A SUPPORTING STATEMENT WITH YOUR APPLICATION - APPLICATIONS WITHOUT A SUPPORTING STATEMENT WILL NOT BE CONSIDERED

PLUS is delighted to be able to offer an exciting opportunity for experienced staff to progress their career and assist the managers in meeting a wide variety of challenges. 

About us: 
We at PLUS Services are proud of the support we provide to adults with learning disabilities.  We are looking for a Deputy Manager and our main priority is to find the right individual with the right values and understanding of these – Access to information, Choice, Community involvement, Excellence, Rights and Safety.

About You:
We are seeking three, well-motivated, creativity, flexible, individuals who have a real passion in support people with learning. You will support the manager with the day to day service provision to meet service user’s aspirations:

Liverpool Grove – is a supported living service based in South East London, the service supports five people with varied support needs above their learning disabilities.

Gaywood Street – is a residential service based in South East London, the service supports five people with varied support needs above their learning disabilities.

Bell Green Lane – is a supported living service based in South East London, the service supports four people with varied support needs above their learning disabilities.

You will guide and assist support staff and be responsible for the day to day provision of the service as directed by the service manager. This is an excellent opportunity to take the first steps on a career path for those staff who aspire to be future managers. 

You would be required to ensure the smooth running of the services within the legal requirements of CQC and any commissioner requirements. You will also attend care/support planning and review meetings and liaise with health and social care professionals involved in service users’ care as well as supporting service users in the same way as other support staff across the full range of duties.

This is a full time post, so applicants must be prepared to work the full range of shifts including weekends. As you may need to be transferred to other services should the need arise you must also be able to fulfill sleep-in or waking night requirements. You must be physically capable of pushing wheelchairs and supporting service users who may be physically dependent. You will need a minimum of 2 years appropriate experience and a hold a Diploma in Health & Social Care at level 3 or above or be willing to work towards one. 

Working for us: 
Full time Assistant Manager (38 Hrs per week)
Salary: £24,270.00 per Annum 
Holidays: 33 days holiday leave

Our benefits package includes:
• Pension contribution scheme
• Cycle to work vouchers
• Company employee assistance programme service

How to apply: 
For an Application Form please apply online. Please check your email and follow instructions accordingly.

The offer of employment is subject to satisfactory references and an enhanced DBS check.

Charity ref number: 1031595
Closing date: Monday 29th June 2020
Interview Date: Thursday 16th July 2020

Simplified Recruitment is a Job Advertising Agency working on behalf of PLUS. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

 Ref: SR507012

Senior Community Organiser
Upper Tulse Hill, London

If you have a background in community organising, community action or community development, this is a brilliant opportunity to progress your career while empowering local people to bring about positive, long-term change. 

About Us

Founded by local residents in 1998, High Trees Community Development Trust is a well-regarded and trusted community anchor, delivering and leading a range of integrated services to connect people and communities to strengthen skills and build stronger voices.

Guided by the needs of our community, our work covers employment, education and training support, children, young people and family services and community engagement and development. 

We’re currently looking for a Senior Community Organiser to join our Community Action Team, which supports residents to build more active, represented and civically engaged communities. 

The Benefits

- Salary of up to £32,000 per annum
- A clear pay structure with annual increments (based on performance)
- 24 days’ holiday (rising with service to a maximum of 8 additional days) plus 3 days off for Christmas
- Enhanced maternity/paternity/adoption leave (after two years’ service) 
- Pension (up to 5% employer contribution) 
- 24 hour employee support line 

At High Trees, our motto is ‘meeting everyone as a person of great potential’. You will have the chance to help local people see that potential in themselves and inspire them to be the change they want to see in their community.

We provide the ideal environment in which to build a career to be proud of. All our staff are supported to grow and develop through regular one-to-ones with their manager and a programme of organisation-wide and individual CPD. We’re proud of the fact that over 50% of our Service Managers have been promoted from within our organisation. 

We are collaborative, inclusive, responsive, supportive and rooted in our community. We’re driven by a desire to make impactful change. If you think you would thrive as a member of our team, we’d love to hear from you. 

The Role 

As a Senior Community Organiser, you’ll embed the principles of community organising across our organisation. 

You will build trusting relationships and powerful networks locally, which will enable residents, groups, associations and businesses in the area to develop their collective power to act together for the common good. 

Specifically, you will: 

- Ensure that we are delivering a high-quality service by completing frequent observations and quality assurance checks
- Recruit new participants for our community action-related training 
- Make sure that we deliver services in line with contractual and funding requirements 
- Oversee the delivery of communications to promote our Community Action service 

About You

To join us as a Senior Community Organiser, you will need: 

- At least two years’ experience of co-ordinating or delivering projects, activities, or services in a professional setting 
- At a minimum, one year’s experience of community organising, community action or community development 
- Strong interpersonal skills at all levels and the ability to negotiate effectively across organisational boundaries
- An awareness and understanding Equal Opportunities, Data Protection and H&S
- The ability to organise and prioritise multiple deadlines and manage routine administrative tasks 
- To be flexible and adaptable to new situations and the ability to motivate and inspire others 

A Level 3 qualification in Education and Training would be beneficial to your application, as would experience of quality assurance management. Previous experience of facilitating community groups would also be an advantage.

Other organisations may call this role Community Project Manager, Community Programme Manager, Senior Community Programme Co-ordinator, Experienced Community Organiser, Community Development Co-ordinator, or Senior Community Outreach Officer.

The closing date for applications is the 4th August 2020.

Webrecruit and High Trees Community Development Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a new challenge as a Senior Community Organiser, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Working hours: 35 hours per week (evening and weekend work required)

The Service Development Manager is a key role at the London Irish Centre (LIC) as the postholder will be responsible for influencing and managing relationships with staff and external stakeholders to drive quality improvements as a part of the overall leadership of the LIC. The post holder will deliver effective change with compassion, building on the innovations we delivered during the Covid-19 pandemic, where the service pivoted to meet new needs. Through strong leadership of needs-led services, the role will support the delivery of high impact services. The role will also oversee the delivery of support to people with complex needs using a strengths-based approach, empowering people in a range of areas, including welfare benefits, housing, returning to Ireland, moving to London and linking with other services.

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture

For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London, whilst instilling positive impact within local communities through education, entertainment and cultural awareness; courtesy of our vibrant venue and home: The London Irish Centre. As a charity, we represent all that is celebrated about Ireland: warm, welcoming, inclusive, diverse, unique, and open to every generation. As a venue, we represent heritage and history, but modern innovation. The opportunity to foster friendships for life, advance your business ambitions or be entertained. Our commitment lies in meeting the wants and needs of our shared communities, now and for the future.

Staff Benefits

• Free tickets to LIC core cultural programmed events (subject to availability and may not apply to fundraising events and partnership events at external venues)
• 50% discount on LIC education courses (subject to availability)
• 20% staff discount at the LIC shop and 10% staff discount a the LIC bar
• Mindfulness App membership
• Access to an Employee Assistance Programme with Health Assured
• Cycle to Work Scheme
• Tech Scheme
• Team socials and activities

The organisation is looking to recruit two Community Support Workers (one supporting our London Projects, the other in the Midlands). The Community Support Workers will play a proactive role in supporting mentees as they prepare for released from prison and providing practical assistance to help mentees re-integrate back to their community. 

We are looking for forward thinking candidates will a high level of motivation who have experience of working with challenging, hard to engage and disaffected groups.  A keen insight into the support needs of those who have experienced prison and the challenges they face returning to the community is required for these roles.

To apply, please submit a tailored CV and cover letter (maximum 2 pages of A4) explaining how your experience addresses the person specification in the attached job description.

Please note for the West Midlands role use of a car is essential.
For more details or an informal discussion about the role, please call Julia Alexander on 0800 1934 046

Closing date for applications is 12 noon on Friday 17th July 2020. 
Please note, interviews will be via video conferencing.

Trailblazers Mentoring is committed to equality and diversity and strongly encourages applications from BAME groups and those with personal experience of the criminal justice system.

Emmaus Communities offer homeless people a home, work and the chance to rebuild their lives in a supportive environment by running successful social enterprises.

Emmaus Greenwich, a well-established social enterprise providing a home and work to 35 residents, is seeking a Finance Manager on a part time basis (3 days / 24 hours per week) to manage the charity's finance operations.

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Job Title:   Finance Manager

Location: Emmaus Greenwich Community

Reports To:   Chief Executive

Responsible for:   Finance Assistant and volunteers

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Job Purpose

• To manage the financial operations of the Emmaus Greenwich Community comprised of Companions, Staff, Volunteers, and Trustees
• To support the Chief Executive, Treasurer, and Trustees so they can manage the Community’s finances efficiently
• To Line Manage the Finance Assistant and finance volunteers
• To work as part of the management team delivering the organisation’s objectives, including promoting Emmaus internally and externally, collaborating with other Emmaus Communities and organisations to achieve wider strategic plans and objectives

Duties and Responsibilities

Specific Responsibilities

• Managing the Charity’s financial and accounting operations using QuickBooks financial management software and Microsoft Excel
• Producing accurate monthly Management Accounts for Chief Executive and Board of Trustees, including commentary on significant areas and variances from budgets
• Preparing detailed annual budgets for approval by the Chief Executive and Trustees and overseeing cash flow management
• Processing payroll/pensions on a monthly basis including monthly returns, payments to Inland Revenue and year end returns
• Preparing and submitting VAT returns, reviewing partial exemption calculations and ensuring payment or refunds are made or received on time
• Processing journals, accruals and prepayments
• Preparing regular trial balances and investigating miscellaneous accounting issues
• Maintaining the Fixed Assets Register
• Production of the year end accounts, liaising with auditors and assisting with annual audits
• Preparing and submitting regular Gift Aid claims, including overseeing all correspondence with donors
• Record and monitor restricted and unrestricted donations and claiming of tax relief on Gift Aid
• Filing of all accounting and corporate documentation, manually and electronically
• Line managing the Finance Assistant
• Overseeing the administration of Housing Benefit income; calculate and check receipts, chase arrears with the Housing Benefit office, submit returns and reconcile payments
• Overseeing the charity’s petty cash, including processing and reconciling of monthly petty cash sheets and recording of top-up of petty cash amounts, and issuing petty cash
• Overseeing the banking of all cheques, credit/debit card payments and cash as required. Preparing deposit slips and posting to the accounts. Checking that the amount banked agrees with the lists prepared on the opening of the post or the shop takings
• Overseeing the processing of all payments and maintaining accurate records of authorisation for the cheques raised
• Overseeing Companions’ allowances, savings and financial records – ensuring funds are available, schedules of payments, savings, loans and making payments on behalf of Companions
• Overseeing sales invoices as necessary. Controlling all outstanding invoices and ensuring prompt payment
• Managing the EPOS system to ensure accurate recording of all stock items and sales
• Managing the PDQ/card payments system
• Auditing reported shop takings against till receipts and sales records
• Performing monthly bank reconciliations
• Maintaining and checking of direct debit and standing order payments
• Providing financial information, reports and modelling exercises to support and assist the Chief Executive with grant funding applications and other projects
• Dealing with staff / supplier financial queries and requests
• Other ad-hoc accounting and financial duties that may be reasonably requested and as may arise from time to time necessary for financial integrity

General Responsibilities

• Attend meetings and contribute to the charity’s strategy and policy making
• Put in place robust financial systems and processes
• Improve on efficiencies and work towards reducing charity costs
• Perform any other duties as required by the Chief Executive, including additional duties and responsibilities to cover for holidays and absences

These duties are not exhaustive, and are subject to review with the postholder according to future developments within the charity

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Personal Specification

Essential Skills / Experience

• Demonstrable knowledge and experience of financial accounting (preferably part or fully qualified with any of the major accounting bodies)
• At least three years’ experience in the review and production of accounts
• Excellent knowledge and understanding of VAT
• Excellent IT skills with extensive experience of working with online accounting systems, Excel and MS Office

Desirable Skills / Experience

• Experience of using QuickBooks online accounting system
• Experience and understanding of Charity financial management (SORP)
• Experience of dealing with auditors and a clear understanding of their requirements
• Knowledge and experience of Gift Aid claims
• Willingness to be flexible, tolerant, and non-judgmental
• Understanding of Emmaus’ ethos

Personal Qualities

• A willingness to learn new skills as systems and needs develop
• Attention to detail and accuracy
• Methodical approach and ability to maintain accurate and transparent data systems
• Highly organized and effective time manager with excellent prioritization skills
• Good written and verbal communication skills
• Ability to work as part of a team and with diverse people
• Understanding and commitment to equal opportunities
• Self-motivated and responsible
• Great professionalism with high respect for confidentiality
• Adaptable / flexible
• Willingness to provide details for a DBS check
• Ability to embrace the values and aims of Emmaus Greenwich

To apply, please send your CV along with a covering letter outlining your relevant skills and experience.

Closing date:  5pm on 15th July 2020

For more information please visit our website

About you

Are you a people person? Can you earn people’s trust? Can you help people find the support they need? Are you fully committed to person-centred services? Will you always “go the extra mile” to make sure people find the best possible solution to their needs?

Our purpose

Within a community and primary care setting, we use social prescribing to help people reduce unnecessary NHS appointments and find appropriate community and non-clinical solutions to their needs. Within a hospital setting, we work with clinical staff to ensure that people can leave hospital at the right time and with the support and care they need.

Our mission is to help health and adult care services to work together to reduce unnecessary demands and make sure people receive the best possible services appropriate to their needs.

The role

We are recruiting Hospital & Community Navigators to work with people who are frail or vulnerable or unwell, people who are in danger of losing their independence, people who are being admitted to hospital, and people who are being discharged from hospital.

Navigators take time to understand people’s needs, they understand what services are available, and they work with professionals, volunteers, families, and individuals so things link together as they should. 

Working across both hospital and community settings, you will help prevent the need for people to be admitted to hospital, reduce over-reliance on GPs and/or home care providers, reduce social isolation and improve health and wellbeing.

You will work to understand your local community, link people together, and help develop more effective services. When solutions are needed, you will find them.

The job

You will be employed by one of the seven voluntary organisations involved in the partnership: Age UK Hertfordshire, British Red Cross, Carers in Herts, Dacortium, POhWER, Watford & Three Rivers Trust and Watford Community Housing. Oher partners may join. 

You will work as part of a locality team led by a Senior Navigator. We need to recruit locality teams that can work flexibly as required by their communities: so everyone will be expected to do occasional evening or weekend work – and we need to recruit some people who will work as part of a rota to deliver a service available 9:00 am to 6:00 pm seven days a week. You must be a driver with access to a vehicle. We can appoint people to work from home, but if your home is outside the locality to which you are attached, we will only pay travel expenses within your locality.

You will need to operate independently, use our case management database and communications systems, understand privacy rules and safeguarding, and work as part of a locality team supported by regular supervision, training and case conferences.

Please apply online stating how you meet the requirements for this post. If you are currently based outside Hertfordshire, please explain how you will relocated or commute if appointed. Shortlisted candidates will receive full details before interview. 

We are recruiting Hospital and Community Navigators to be based throughout Hertfordshire. The roles are permanent (subject to future funding). The roles are full-time but we will accept part-time applications and will try to find job-share partners. 

Response Organisation is the largest mental health charity in Oxfordshire and we are expanding into Aylesbury!

Patch Area Manager - £30,568 - £33,965 per annum

• 25 days holiday + bank hols
• Free parking on site
• Employee Assistance Programme
• Social Events throughout the year
• Discounted shopping
• Cycle to Work Scheme
• Subsidised Gym Membership
• Training and Development
• Auto Enrolment Pension Scheme
• £500 Refer a Friend Bonus Scheme

Do you have the desire to help change lives and an interest in mental health?

Response provides a range of support to people that experience severe and enduring mental health needs, and we are looking for a brand-new team to work within our new 24/7 supported home in Aylesbury that is due to open in September 2020. We are now looking to recruit a full team who can assist with the day-to-day recovery of the residents and encourage them to live independently – to start in position mid August. We are currently seeking to employ a Patch Area Manager that can successfully lead and manage both the team and residents.

Our main priority for these roles is to find people that can live our values every day. Experience within a care or mental health setting is desirable, qualifications are advantageous, however, we have a Learning & Development team who are happy to support you and your personal development and work to progress your career with us!

Above all, we are looking for people that share our values below and want to make a real difference to people’s lives:

Caring – Our residents are the heart and soul of all that we do, we provide person-centred care that enables residents to live a life worth living. We believe that differences should be celebrated, and each resident’s uniqueness enhances not only our community, but also the support we provide.

Safe – Honest and open relationships help to make all of our residents feel safe, and we provide a safe place for recovery for as long as a resident may require.

Creative – Continuous learning from one another is key. When working with a resident at their own pace there is/ are many ways to get creative with how they are supported.

Aspirational – Recovery is focused on what a resident can do, not what they can’t.

The duties within any role vary from day to day. Our residents are individuals and they all deserve to be treated as such. Some of the core duties within the house will include: driving the standards of the Patch Area, ensuring KPI’s are met; supporting, encouraging and prompting residents; providing advice and guidance to staff with their duties, career aspirations and learning; creating and managing rotas and annual leave; managing and leading the full referral process for the Patch Area; manage and allocate team duties ensuring residents receive support specific to them; house rules are kept and adhered to as well as  providing a safe and respectful environment.  You will be required to work 37 hours per week. If this Patch Area Manager sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

Response Organisation is the largest mental health charity in Oxfordshire and we are expanding into Aylesbury!

Deputy Manager - £25,957 - £28,841 per annum

• 25 days holiday + bank hols
• Free parking on site
• Employee Assistance Programme
• Social Events throughout the year
• Discounted shopping
• Cycle to Work Scheme
• Subsidised Gym Membership
• Training and Development
• Auto Enrolment Pension Scheme
• £500 Refer a Friend Bonus Scheme

Do you have the desire to help change lives and an interest in mental health?

Response provides a range of support to people that experience severe and enduring mental health needs, and we are looking for a brand-new team to work within our new 24/7 supported home in Aylesbury that is due to open in September 2020. We are now looking to recruit a full team who can assist with the day-to-day recovery of the residents and encourage them to live independently – to start in position mid-August. We are seeking to employ a Deputy Manager.

Our main priority for these roles is to find people that can live our values every day. Experience within a care or mental health setting is desirable, qualifications are advantageous, however, we have a Learning & Development team who are happy to support you and your personal development and work to progress your career with us!

Above all, we are looking for people that share our values below and want to make a real difference to people’s lives:

Caring – Our residents are the heart and soul of all that we do, we provide person-centred care that enables residents to live a life worth living. We believe that differences should be celebrated, and each resident’s uniqueness enhances not only our community, but also the support we provide.

Safe – Honest and open relationships help to make all of our residents feel safe, and we provide a safe place for recovery for as long as a resident may require.

Creative – Continuous learning from one another is key. When working with a resident at their own pace there is/ are many ways to get creative with how they are supported.

Aspirational – Recovery is focused on what a resident can do, not what they can’t.

The duties within any role vary from day to day. Our residents are individuals and they all deserve to be treated as such. Some of the core duties within the house will include: assisting and supporting with the daily management of the house; complete regular staff supervisions and ensure the staff team attend regular training to help progress their continuous professional development and careers; provide support and advice to the staff team in line with organisational policies and procedures, rota management, leading by example, support, encourage and prompt residents with their medication; and ensure that house rules are kept and adhered to as well as providing a safe and respectful environment. You will be required to work 37 hours per week across equally distributed shifts that will include weekends and sleep-ins. Salaries vary depending on the role and experience, the starting salary is £25,000, please contact us for further information

If this Deputy Manager sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

The primary role of a Housing Support Manager at Yellow Ribbon is to directly support our clients on a day to day basis. You will work with your clients to help them become a proactive member of society and one that is as independent as possible. You will support them to develop positive relationships and to be an equal and valued member of their local community.

As a Christian Charity you will need to be able to agree to our statment of faith.  We belive leading people to Jesus is the answer to lasting hope and change.

You will need to work flexible, will involve callouts on evenings and weekends to best support our clients. However you will manage the housing support team and this responsibility will be shared among the team.

Duties will include supporting service users to prevent re-offending and breach of licence, housing support, managing the housing team, liaising with offender managers, manage the referral and eviction process, manage client paperwork and database.

The chosen candidate must have must have access to own vehicle, experience of housing/tenancy issues, risk assessments, working with ex-offenders, excellent inter-personal skills and good professional boundaries.

Candidates who are in recovery for more than a year or have offending history are welcome to apply.

Hours are normally 37.5 hours over 5 days, Monday to Friday 8:30 - 16:30 however call outs may happen so the role needs to be flexible to suite the service needs. Time back is then paid in lieu.

Nelson St Church will be an innovative, exciting Resource Church in the centre of Rochdale. Established in partnership with Holy Trinity Brompton Church, London it is expected to launch in January 2021.

We are looking to build a close-knit team, united by the vision of seeing the transformation of lives in Rochdale. As Operations Manager you will be a key part of the leadership team, and will have a significant role in implementing the vision and values of the church.

Initially, you will be responsible for the set up of the operational side of the Church, providing strategic, organisational and administrative support to the team. Once established, you will be responsible for the effective running of the operations of the church and play a key role in growing through effective communication with the community.

This will be an exciting and challenging place to work, full of variety. We hope to create an environment where innovation and creativity are encouraged, and where we strive for excellence in everything we do.

Retail & Café Manager
St Margaret's Hospital, Epping
£9.59 per hour
16 hours per week, Monday – Friday (flexible hours)

Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.

We are different from commercial operators, and rightly so. Our employee and volunteer teams offer comfort, reassurance and a friendly ear to patients and visitors and act as a valuable link with helpful community services. 

Our shops and cafés are staffed by volunteers and employees and provide an outstanding range of healthy food choices.

Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.

Would you like to make a positive difference to people’s lives? 

We are looking for talented, passionate people with the right skills and experience to work with us to deliver our mission - to keep people happy, healthy and connected in our communities and hospitals.

What you’ll be doing

As a Retail & Café Manager, you’ll be part of and lead a passionate team of staff and volunteers who work hard to deliver outstanding customer service to staff, visitors and patients at St Margaret's Hospital. In this busy role, you will be responsible for:

- Motivating and managing a team of staff and volunteers to deliver exceptional customer service, to include managing performance and development, training, creating fair rotas and recruiting as necessary
- Managing finances to include reporting on costs / profit and loss budgets and sales
- Overseeing stock ordering, deliveries and controls
- Developing and maintaining excellent working relationships health trusts, suppliers and other key local contacts 
- Managing the store to a high standard, ensuring compliance with all necessary checks and managing promotions and Royal Voluntary Service merchandise
- Creating a positive working environment and ensuring the site is clean, attractive and welcoming
- Supporting and promoting a variety of fundraising activities

What you will need

To be considered as a Retail & Café Manager, you will need proven experience of working in a retail or customer-facing role and a strong passion for delivering quality customer service. You must have excellent communication skills and be able to communicate with a variety of people in a friendly and professional manner. 

You will lead by example and maintain the harmony of the team of employees and volunteers, have a ‘can-do’ attitude and be confident in maximising sales opportunities. 

Experience of using EPOS systems would be desirable, as would experience of general administrative processes and the ability to use standard IT Microsoft and internet systems to a basic level. 

Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This may include a criminal records check.  

Why work for Royal Voluntary Service

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service:

- We will train and support you in your role 
- We offer an employee assistance helpline
- We are happy to talk about flexible working 
- We offer a great pension scheme 
- You will receive 25 days’ annual leave plus paid statutory Bank Holidays (pro rata)

How to apply

To apply for the position of Retail & Café Manager, please apply via the button shown.  

The closing date for this vacancy is the 26th July 2020. However, we reserve the right to close this vacancy early should sufficient applications be received. 

Interview date: 30th July 2020.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Retail Manager, Retail Supervisor, Shop Manager, Store Manager, Café Manager, Catering Manager, Retail Team Leader, Shop Supervisor, or Store Supervisor.

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us

This post can based at any of our Skylights which are at the following locations London, Brent, Croydon, Oxford, Merseyide, South Wales, South Yorkshire, Coventry, Birmingham, Newcastle and Edinburgh.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is expanding its enterprise team looking at new ways to collaborate with start-ups and become more entrepreneurial ourselves. We already operate nine charity shops, two training cafes and a furniture restoration business. We even have a grants programme to enable people experiencing homeless to leap into self-employment. And we know there is more we can do to use entrepreneurship to end homelessness.

About the role
This is an exciting new position in our ambitious and expanding enterprise team that is committed to finding more innovative and entrepreneurial ways to end homelessness.

In this role, you will be responsible for developing, growing and engaging Crisis’ entrepreneurial community of staff, members and external supporters in our mission to demonstrate how entrepreneurship can end homelessness. You will manage and implement a programme of activities and events in line with the Entrepreneurship strategy. You will also manage the internal and external communication channels.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team through the Crisis website

Closing date: Sunday 26 July 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.