99 Community shop manager jobs

This is an exciting opportunity to join a well-respected local charity and lead services that tackle loneliness, improve wellbeing and support older people to live well. Working alongside a dedicated team of staff and volunteers, you will play a key role in shaping and developing our community services across Barnet. You will be managing our home support services as well as our activities programme.

About You

You are a confident and compassionate leader with experience of managing teams and delivering high-quality community, health, social care or voluntary sector services. Passionate about improving the lives of older people, you understand the importance of person-centred support and have the ability to motivate others, build strong partnerships and drive continuous improvement.

You will be an excellent communicator, organised and adaptable, with a good understanding of safeguarding and a commitment to equality, diversity and inclusion. Most importantly, you will share our vision of ensuring older people can age well and remain connected to their communities.

Job Title: Shop Manager

Salary: c. £29,000 per annum

Team: Godalming

Hours: Full Time, 37.5 per week

Contract Type: Permanent

Location: Godalming Shop, 1DW GU7

About the role

Your key purpose will be to lead the day to day operation of our Godalming charity shop, maximising income and delivering an excellent experience for our customers, volunteers and supporters while helping to raise vital funds for Shooting Star Children's Hospices.

You will be responsible for overseeing all aspects of shop performance, including customer service, stock management, donation processing, merchandising and financial administration. You will ensure donations are processed efficiently, Gift Aid opportunities are maximised, and stock is presented to a high standard through attractive displays and effective merchandising.

Working closely with Assistant Shop Managers and volunteers, you will create a positive and inclusive environment, providing training, support and direction to ensure the shop is fully staffed and operating effectively. You will be responsible for driving sales performance, maintaining accurate financial records, ensuring compliance with policies, procedures and relevant legislation, and identifying opportunities to maximise income from donated goods.

You will also support fundraising initiatives, charity campaigns and special events, while ensuring the shop remains safe, welcoming, clean and well-presented at all times. Flexibility is essential, as you may be required to provide support and cover across other shop locations when needed.

About you

This role requires experience of managing a retail environment, including responsibility for sales performance, customer service, cash handling and ensuring compliance with relevant policies and procedures. You will have experience of motivating and supporting staff, with the ability to build strong relationships and create a positive and inclusive team culture.

Strong organisational skills, the ability to prioritise competing demands and confidence in making day to day operational decisions are essential. You will be able to manage stock effectively, maintain high merchandising standards and identify opportunities to maximise income through donations, Gift Aid and retail sales.

Experience of recruiting, training and coordinating volunteers would be advantageous, as would experience of charity retail, financial reporting and stock management. Above all, you will be proactive, adaptable and passionate about delivering excellent customer service while supporting the vital work of Shooting Star Children's Hospices.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated closing date: 25/09/2026

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Are you a passionate person who wants to shape the future of our St Johns Wood Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.

This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.

If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! 

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

 Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you passionate about sales with a proven track record in new business development and income generation? Do you want to use these skills to make a difference across the local community?

 

Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives.

 

An exciting opportunity has arisen for a passionate, enthusiastic and driven individual to join our team in the following position:

· Business Development Manager

You will play a crucial role in generating income that will positively support the delivery of existing and new community trust projects. In this role, you'll build and nurture strong relationships with schools, clients, partners, and key stakeholders including businesses.

You will lead on the sales of our high-quality schools programmes and packages that are delivered by our dedicated schools team, providing meaningful impact to a range of students. You will lead the sales process from prospecting to closing, ensuring a continuous pipeline of high-quality opportunities, and craft innovative solutions that meet client needs.

You will identify and close new opportunities with businesses, as well as schools, to meet agreed growth targets.  You’ll be able to leverage the assets of the football club and the charity, along with our stories of positive impact, to encourage more schools and businesses to engage and buy in to achieve set income generation targets. The work you do, and income you generate will enable us to make an even bigger impact across the community, helping to improve health and wellbeing, develop stronger, safer connected communities and enhance life opportunities.

Corporate and Community Fundraising Manager
Up to £45,000 + excellent benefits                                                                                                                                Leatherhead, Surrey

About the role:

We are looking to appoint a Corporate & Community Fundraising Manager who will be responsible for leading the delivery of Rainbow Trust’s Corporate and Community Fundraising strategy and operational plans, which is aligned with the charity’s wider business plan.

Reporting to the Head of Fundraising and leading a team of four fundraisers to meet combined income targets of over £2M, the post holder will build strong relationships with senior corporate stakeholders, trustees, ambassadors and supporters, acting as an advocate for the charity and ensuring exceptional stewardship.

The role will maximise income, engagement and long-term partnership opportunities across corporate partners, community organisations and volunteer fundraisers. With overall accountability for delivering significant income growth for the organisation.

What we’re looking for: 

A friendly, enthusiastic and experienced fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.

A motivating, empathetic and persuasive communicator – you have a selling communications style, are an experienced bid writer, and a confident public speaker with experience of presenting to panels or addressing large audiences.

Knowledge of different corporate and community fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.

You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.

You are confident using data to inform decision making – you can leverage past learning to drive success in future opportunities.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Closing date: 30 September 2026

Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification visit our website

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Retail Advert

Permanent

37 hours a week to include Sundays and Bank Holidays

£27,820.80 per annum

Location: Surbiton

Benefits include but not limited to:

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Surbiton shop, leading a team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 37 hours per week.

We're looking for a passionate and motivated Shop Manager with the ability to lead people, grow a volunteer team and drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar people management experience

-Commercial awareness to drive and deliver sales

-Positivity and resilience

-Demonstrable experience of successfully leading, developing and motivating a team

-Experience of managing to an income and expenditure budget

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of managing a team of volunteers

-Experience of the charity retail sector

Closing date: Midnight on Friday 25th September 2026.

Interviews: Date to be confirmed.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Somerset House Christmas pop-upshop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. 

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset 

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

As Innovation Strategy Manager you will lead in helping Battersea learn, experiment and develop new solutions to drive forward our strategic priorities, keeping us relevant, future-focused and generating ever greater impact.

All work is delivered through creativity, collaboration within and outside of Battersea and a deep understanding of our target audiences, balancing ambition and pragmatism.

Why the role exists:

This is a rare opportunity to lead in helping Battersea learn, experiment and develop new solutions to positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring strong strategic thinking, innovation expertise, service design, and leadership skills to an environment focused on meaningful social impact, working alongside a team of smart, compassionate, and experienced colleagues.

This role focuses on broad, organisation-wide innovation - spanning our services, operations, supporter offering, and income generation - with a clear focus on delivering outcomes for animals and the people who care for them. It is not a specialist digital or fundraising role; instead, it centres on identifying the right problems and shaping effective responses. While some initiatives will involve digital elements (and an understanding of this is useful), delivery is carried out by specialist teams both in-house and externally.

Success in this role means identifying high-impact opportunities, aligning stakeholders around them, and ensuring they are taken forward effectively - supporting pilots and implementation where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. 

Closing date: 22nd September 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (online): 30th September & 1st October 2026
Second Round (in-person): To be confirmed

For more information about the role, please download our Recruitment pack.

Earliest Start Date: 2nd November 2026

Contract: 12 Months with Potential for Exentension

Job Title: Known internally as "Key Work Manager (Maternity Cover)"

Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required.

Hours: 37.5 hours per week, including some evening & occasional weekend work

About the Role

As Key Work Manager you will lead on and oversee all Key Work activity at Carney’s Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers.

You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney’s Community’s personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being “the best they can be”. This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development

You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service.

About You:

You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers.

About Carney’s Community

We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney’s works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a “virtuous cycle”: while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Are you a passionate person who wants to shape the future of our Carlisle Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.

This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.

If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch

Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops

About the role

At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.

This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.

The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.

In this role, you will

You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.

Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.

About you

You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.

What we offer

This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.

The position offers a salary of £32,000 – £35,000 per annum (depending on experience)

25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees

Additional information

Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.

How to apply

Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.

Job Title: Shop Manager

Salary: £29,000 per annum

Team: Twickenham

Hours: Full Time, 37.5 per hour

Contract Type: Permanent

Location: Twickenham Shop, 4BW TW1

About the role

Your key purpose will be to lead the day to day operation of our brand-new Twickenham charity shop, a new and exciting opportunity to shape the success of a shop from the very beginning while making a meaningful difference to the families supported by Shooting Star Children's Hospices.

You will manage Assistant Shop Managers and a team of volunteers to maximise income, deliver exceptional customer service, and maintain high retail standards. You will be responsible for driving sales, managing stock and donations, creating engaging displays, overseeing shop finances, and ensuring compliance with relevant legislation, policies and procedures. You will also play a key role in promoting Gift Aid, identifying high-value items, supporting charity initiatives, and ensuring the shop remains a welcoming and well-presented environment for customers, volunteers and supporters alike.

About you

This role requires experience of managing a retail environment, including responsibility for sales performance, customer service, cash handling and health and safety compliance. You will have experience leading and motivating staff, with the ability to build strong relationships and create a positive and inclusive team culture. Strong organisational skills, the ability to prioritise competing demands and confidence in making operational decisions are essential. Experience of working with volunteers, charity retail, EPOS reporting and identifying opportunities to maximise income would be advantageous. Above all, you will be proactive, adaptable and passionate about delivering excellent service while supporting the vital work of Shooting Star Children's Hospices.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated closing date: 20/09/2026

Please note that vacancies may close at any time once a sufficient number of applications has been received. Interviews will be conducted on a rolling basis, so we encourage early applications to ensure full consideration for the role.

Shop Manager

Starting full-time salary £25,172.40 a year 

The role will also include a £2,000 a year market supplement.

Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on 22 September 2026.

As Shop Manager of Scope’s Northampton shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.

In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About You

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. 

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form. 

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 35 days holiday

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

· Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website and apply online.

Spitalfields Crypt Trust (SCT) is an East London charity supporting people affected by homelessness and addiction to rebuild their lives. We are looking for an experienced and inspiring Recovery Community & Therapeutic Service Manager to lead the development, delivery and continuous improvement of our Recovery Community and Therapeutic Service.

This is a part-time role working 28 hours per week and is fully onsite at our Shoreditch hub. There is some flexibility around how the hours are worked across the week, although ideally Friday will be included as a working day.

This is a key leadership role bringing together therapeutic support, aftercare, peer-led activity, volunteering, training and community engagement to create an integrated recovery journey. You will ensure that people accessing SCT's services have opportunities to strengthen their recovery capital, build supportive networks and progress towards greater independence and wellbeing.

Working closely with our Director of Services and colleagues across SCT, you will:

• Lead the ongoing development of SCT's Recovery Community and therapeutic offer.
• Oversee recovery-focused programmes, therapeutic interventions, aftercare and peer-led activities.
• Create meaningful opportunities for people with lived experience to shape services, volunteer, mentor and support others.
• Lead and develop staff, volunteers, peer mentors and facilitators, fostering a positive and inclusive culture.
• Build strong partnerships with commissioners, funders, treatment providers, housing and mental health services and other community organisations.
• Oversee service quality, budgets, monitoring and evaluation, ensuring services are safe, effective and demonstrate positive outcomes.
• Develop pathways into volunteering, employment, education and wider community engagement.

About you

We are looking for someone with significant experience of leading services within recovery, social care, community development, housing, health or a related field. You will have a strong understanding of addiction recovery and the challenges experienced by people affected by homelessness and multiple disadvantage.

You will be a confident and collaborative leader with experience of managing people, developing programmes, building partnerships and delivering measurable outcomes. You'll also bring strong organisational and communication skills, sound judgement and a genuine commitment to person-centred, trauma-informed and recovery-focused practice.

Above all, we're looking for someone who can inspire others, develop strong services and help create an environment in which people in recovery are active participants in their own community.

Location: SCT's Shoreditch hub, London E1
Hours: 28 hours per week, onsite, ideally including Friday as a working day

Please see the attached Job Description for full details of the role, responsibilities and criteria.