Community support manager jobs in douglas, douglas

We are looking for a Black & Minoritised Communities Independent Domestic Violence Worker to join the team and work within a dynamic, fast paced crisis intervention advocacy and support service. You will provide a crisis response service to Black, Asian, Minority and Ethnic women and children experiencing domestic abuse and in need of help in a crisis situation.

We have two rewarding opportunities available for a Female* Black & Minoritised Communities Independent Domestic Violence Advisor (IDVA) to join our team based in Bristol.  You will join us on a part time, Fixed Term Contract basis working either 26.25 per week (over 4 days Monday to Friday) or 18.75 days per week (days to be confirmed) and in return, you will receive a competitive salary of Pt 12 £27,711 (unqualified) or Pt 15 £29,093 (qualified) per annum pro rata plus benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse. With a focus on survivor’s safety and recovery; we believe the provision of flexible support tailored to survivor’s needs can be transforming, helping to maximise independence and self-determination so survivors can make informed choices.

In return for joining us, we will offer you:

• Up to 30 days annual leave (depending on length of service)
• 3 extra holidays including International Women’s Day
• Excellent development and training opportunities
• Employer pension contribution (minimum 5% of your gross salary)
• Mindful Employer Plus Scheme
• Cycle to Work Scheme
• Long Service Awards
• Health and Wellbeing programme

Key duties and responsibilities of our Black & Minoritised IDVA

• Responding to emergency /crisis situations to women and children experiencing domestic abuse
• Providing support, advice, advocacy, signposting and direct intervention
• Providing short term support (up to 4 weeks); advising women on criminal justice/ and civil remedies
• Empowering survivors to increase their options, make positive choices/decisions, increase their confidence, safety and recovery
• Some evening and Saturday working on a rota basis and participation in an out of hours telephone on-call rota

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Black & Minoritised Communities IDVA:

• Experience of working with women and children in crisis
• An understanding of the impact of domestic abuse on women and children
• The ability to deal with and diffuse crisis and emergency situations in an effective manner
• Experience of risk assessment, co-producing risk management and safety plans
• Experience of managing own caseload
• A full driving licence and access to transport

If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please apply now to join us as our Black & Minoritised Communities IDVA and contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

How to apply

Please download the application pack from our website and complete the application form.  Please submit your application by 9am 2nd June 2025.  Please do not send CVs. Interviews will be held on w/c 2nd June 2025. 

PSPA is the only UK charity providing support and information to people living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). These rapidly progressing neurological conditions are caused by the premature loss of nerve cells in certain parts of the brain. While there is no cure, and no treatment, we aim to give everyone affected with PSP and CBD the information and support they need to live the best possible life.

Raising awareness among health and social care professionals since 1994, we also fund research into diagnosis and treatments, relying almost entirely on voluntary donations.

We are now looking for a Helpline Manager to join us on a part-time, permanent basis, working 21 hours per week.

What we offer

• Salary of £21,709 for 21 hours per week (FTE £36,182.66)
• 28 days’ annual leave plus bank holidays – pro-rated for part-time roles
• Pension scheme
• Employee Assistance Programme

This is a rewarding opportunity for a compassionate and strategic people leader with a helpline/call centre background to join our passionate and pioneering organisation.

You’ll be at the forefront of supporting those affected by two of the most misunderstood neurological conditions, helping to shape the support and information provided for people living with PSP or CBD across the UK.

What’s more, with part-time hours offering greater flexibility, you’ll enjoy a fulfilling work-life balance while leading a dedicated team whose work makes a real difference every single day.

So, if you’re ready to be part of a movement that is changing lives, apply today.

How your role contributes

• As our Helpline Manager, you will lead the delivery and development of a vital lifeline for people living with PSP and CBD.
• You’ll ensure that everyone reaching out for help is met with timely, compassionate, and expert support — putting their needs and voices at the very heart of our services.
• Managing a team of six Helpline Care Navigators and supporting volunteers, you’ll lead recruitment and training to ensure the helpline runs smoothly and sustainably, while nurturing a strong, person-centred team culture.
• Through data-driven insights, you’ll continuously evaluate and improve the service, championing accessibility, safeguarding and inclusion in all aspects of delivery.

Additionally, you will:

• Develop policies and procedures to ensure best practice in advice and support
• Represent helpline users in our magazine and editorial planning
• Collaborate with senior leadership to design new services that address unmet needs

What we need from you

To join us as our Helpline Manager, you will need:

• Experience of operational management in a helpline/call centre environment
• Experience managing a team and supporting their professional development
• Experience working with volunteers across different mediums, including online
• Experience of regular service data reporting, analysis and evaluation
• Knowledge of the issues for people living with a neurological condition and their carers
• Knowledge of safeguarding practices
• The ability to manage difficult situations in a calm and confident manner

The closing date for this role is 8 June 2025
Interviews will be held on 16 & 17 June 2025

Other organisations may call this role Helpline Team Lead, Support Services Manager, Care Navigation Services Lead, Support Line Manager, Information and Advice Services Manager, or Emotional Support Services Manager.

PSPA is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a role where you can make a real difference as a Helpline Manager, please apply.

About the Centre for Armenian Information and Advice (CAIA)

The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.

Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.

The role

CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.

Main Purpose of the role:

● Oversee front-of-house and client engagement

● Ensure the smooth running of the building

● Manage administrative policies, processes and procedures

Heart Research UK is a leading non-profit organisation dedicated to stopping people dying from heart diseases. The Research team advances the treatment, prevention and cure of heart diseases through the medical research projects we fund. We are seeking a highly motivated and experienced Public and Patient Involvement (PPI) Community Outreach Coordinator who will be responsible for growing the PPI activities of the charity at the community level.

Be part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with heart disease, until no more deaths from heart diseases. Situated within the charity’s Research Team, you will support the delivery of our research strategy, building trust and confidence in heart research and the wider work of Heart Research UK among patients and their families.

You will work closely with the PPI Officer to embed meaningful involvement where people affected by heart diseases shape our work and inform our decision-making – putting the patients and public voice at the heart of what we do.

In this role you will develop partnerships to help Heart Research UK, and researchers listen to the patient voice – identifying, establishing, and cultivating cooperative relationships with community-based programs, organisations, and leaders, with a special focus on historically underrepresented stakeholders (including communities of colour and faith-based communities).

Reporting to the Patient and Public Involvement Officer you will encourage people affected by heart diseases to join our Patient and Public Network, deliver clear messaging and demonstrate the benefits of involvement. You will drive and promote innovative ways of involving and hearing from patients, carers, and the public, challenging traditional methods, particularly ensuring growing involvement from currently underrepresented and underserved groups and communities to enhance our engagement, understanding, and cohesion with people from all backgrounds affected by heart diseases.

This role will support the delivery of our growing portfolio of PPI activities which enables us to embed the patient and public voice at all stages of our work. It is an exciting opportunity for someone who is committed to seeking and using the views of the public to shape and influence research and the work of the charity.

A key target of this important project is to work collaboratively to ensure that our patient and public involvement activities are increasingly accessible and relevant to any person who wishes to join.

Can you help a community organisation reach its potential?

This is an exciting opportunity for a trusts and foundations fundraiser with some experience to shape a new role. The post offers an attractive balance between having the autonomy to work on your own initiative, whilst working closely (and receiving full support from) the CEO,  who is also an experienced fundraiser and member of Chartered Institute of Fundraising. 

You will be responsible for applying for grants for the varied work of the charity and managing relationships with a portfolio of existing funders.  You will work with the CEO to contribute to and shape the organisation’s fundraising strategy, which is likely to involve diversifying our funding strategy into additional types of fundraising. This post would suit a competent trusts and foundation fundraiser with a few years’ experience, who is looking to diversify their fundraising experience into other areas of fundraising (e.g. individual donations, community and event fundraising, or corporate) and grow with this new fundraising department. 

Ascension Community Trust (ACT) is a busy and much-loved local charity. Our current focus is on reducing poverty and improving the health, education and opportunities for the residents of our community.

As a Trusts & Foundations fundraiser you will be responsible for fundraising for a range of ACT’s community projects including Newham District Foodbank (A Trussell Trust foodbank delivered by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties,  as well as  work with children, young people and their families. 

The role is based in Custom House, Newham, but would be open to homeworking/ hybrid working by negotiation.

Thank you for your interest in working with us at Hopeful Futures CIC! We are a small but growing grass roots not-for-profit community interest company based in the London Borough of Newham. Motivated by our Christian faith, our mission is to create opportunities for autistic people, those with learning disabilities and their families to thrive in local communities.

This is an exciting, brand-new role at Hopeful Futures; we are looking for an ambitious individual to successfully lead all of our community-based projects.

This role would suit a candidate who has developed community projects before; someone who has taken vision/s and built them up from scratch until they have become flourishing projects, making a real difference to people's lives in a local community.

Please note that there is a genuine occupational requirement for the post-holder to be a practising Christian.

Overview of the Projects

• Wave (We’re All Valued Equally): our inclusive Christian worship events
• Family Support services
• Friendship Hub & Joy Hub: A new project enabling adults with learning disabilities to meet, plan and enjoy activities and outings in Newham
•  Art Group & Art Hub: Art based projects for autistic artists and artists who have a learning disability

Our Community Lead will also be responsible for:

• Line managing up to five identified staff members
• Successfully delivering the aims set out in our fundraising strategy
• Setting up a volunteer recruitment and retention scheme

For more detailed information about our community projects, for the full job description and person specification please download the 'Community Lead Job Summary and Description'. 

The Role

• Based at our office address of School 360, Sugar House Lane, Stratford, E15 2QS as well as various community project locations across the London Borough of Newham, with one day per week available for working from home
• Full time - Monday - Friday - 37.5 hours per week offered as a permanent contract
• Closing date: Apply by 12pm on Friday 6th June
• We will be shotlisting week commencing 9th June with first stage interviews scheduled for 17th & 19th June

Further Information for Applicants

• We are passionate about creating a diverse workforce and particularly encourage applications from candidates of the global majority
• All job offers are subject to a satisfactory DBS check and references
• Prospective candidates must have the right to work in the UK

Benefits of Working at Hopeful Futures CIC

• We provide high quality training & a robust induction process to settle you into your role
• Enhanced maternity & adoption leave scheme
• 28 days annual leave increasing by 1 day for each year of continuous service (up to 33 days)
• An additional day off for your birthday
• We are a recognised disability confident employer
• We have an Enhanced Employee Assistance Programme with access to free counselling and other wellbeing services
• Ability to join the Blue Light Card Scheme which provides members with thousands of amazing discounts online and on the high street across categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many more

Job Title: Change & Engagement Manager
Location: Gilwell Park, Chingford, London
Salary: £45,230 per year (Band F), including Outer London Weighting and a Market Supplement
Contract Type: Fixed-term (until 31 March 2026)
Working Hours: Full-time, 35 hours per week

About the role

As a Change & Engagement Manager, you’ll play a key role in helping us deliver our Skills for Life strategy by supporting how we manage and embed change across the organisation. Your focus will be on improving the experience for our 125,000 volunteers, helping them adapt to new ways of working so they can better support the young people we serve. This is a new and growing function, working closely with our established Project Management Office and project teams. You’ll lead on engaging volunteers, gathering their feedback, and ensuring they feel supported through change – all while shaping how change is delivered at a national level.
 

As our Change & Engagement Manager, Key responsibilities:

• Talk to volunteers to understand their needs and how changes affect them
• Plan and lead engagement activities like workshops and consultations
• Help teams communicate clearly and effectively about upcoming changes
• Build tools, training, and support to help changes land successfully

What we are looking for in our Change & Engagement Manager:

• Strong communication and people skills – comfortable leading groups
• Experience delivering change with varied audiences, including volunteers
• Confident working with senior staff to plan and influence change
• A good grasp of tools and techniques for managing change

Why Join Us as our Change & Engagement Manager?

• Be part of a friendly and supportive team at a key point in our journey
• Make a real difference to how the Scouts work and support young people
• Enjoy hybrid working and flexible support tailored to your growth
• Access learning, mentoring, and chances to develop your skills

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Wednesday 4th June 2025

Interviews will be held week commencing Friday 13th June 2025

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Rural Community Manager

An exciting opportunity for a dynamic, community-driven Rural Manager to lead rural development across Hertfordshire and help shape the future of sustainable countryside living.

Position: Rural Manager
Location: Hybrid, home-based with one day a week in the Hertford office.
Salary: £32,000 per annum
Hours: Full-time, 35 hours/week which may include some evening or weekend work as we operate a flexible working system.
Contract Type: Fixed term until 31 March 2026 (with strong potential for extension)
 

Closing Date:  Wednesday 11th June 2025 at 11.59pm

About the role:
As Rural Manager, you’ll lead a range of community-led projects that strengthen Hertfordshire’s rural infrastructure and support sustainable living. You'll be the key voice for rural communities, working directly with residents, local councils, and statutory partners to drive forward initiatives from concept to delivery and long-term sustainability.

Your work will span everything from facilitating rural housing projects to conducting Asset Based Community Development mapping, and from advising parish councils to managing grant applications and training sessions. This is a hands-on role with a meaningful legacy. Act as the voice of Rural Hertfordshire to statutory bodies, guiding policy decisions to incorporate and consider the unique needs of rural communities.

About you:
You’ll be a self-starter with a passion for rural life and community development. You will also bring:

• Experience in rural community work or development.
• A successful track record in partnership building and multi-agency collaboration.
• Experience with funding applications and project delivery.
• Excellent communication skills and a proactive, strategic mindset.
• A full UK driving licence and access to your own vehicle.
• Level 3 qualifications including A-levels or international Baccalaureate diploma, Level 3 NVQ, Level 3 National Diploma or Certificate, Advanced Apprenticeship or equivalent experience in a relevant field would be desirable.
• Knowledge of rural policy, asset-based community development, and digital communications would also be desirable.

About the organisation:

Our client is a respected community development organisation working to foster vibrant, inclusive, and resilient rural communities. This is a rare opportunity to make a tangible impact on people’s lives and ensure the unique voices of Hertfordshire’s rural populations are heard and acted upon. Based in Hertfordshire where they have helped communities and delivered projects and services for over 50 years to help improve life for both rural and urban Hertfordshire.

As the Rural Community Charity for Hertfordshire they work to raise awareness of the needs of rural communities, farmers and businesses. Bringing together people and communities, champion the disadvantaged and provide advocacy for minorities and excluded groups.

This is a great opportunity to shape a role going forward.

Other roles you may have experience of could include:
Community Development Officer, Rural Affairs Officer, Community Engagement Manager, Project Manager (Rural Development), Strategic Partnerships Manager, or similar.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Dorset and South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply

If you’re ready to help shape the futures of young people across Dorset and the South West Coast of Hampshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 11/12 June 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

Join us – and help us give every young person the chance to thrive. Apply today!

The National Lottery Community Fund is the largest community funder in the UK. We distribute over £600m a year to communities across the UK, raised by players of the National Lottery.

We support people and communities to prosper and thrive. We fund the things that matter to communities and, in a typical year, our grant holders collectively support around 5.2 million beneficiaries. We reach every parliamentary constituency in the UK and over 90% of all wards.

We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That’s why through The National Lottery Community Fund Strategy 2023-2030 we’re looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change.

Thanks to National Lottery players, we plan to distribute at least £4 billion of funding by 2030. Supporting projects that will create resilient communities that are more inclusive and environmentally sustainable. Projects that will strengthen society and improve lives across the UK.

We are looking to recruit a Funding Officer to join the London, Southeast and East Team, working in the North and West London area.

• As a funding officer you will assess requests for funding and work together with colleagues to make funding decisions.  
• By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.
• You will manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
• Being responsible for supporting local people and communities you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
• Being responsible for the pipeline of projects you will need to understand and respond to the different needs of our customers by providing support and considered feedback and be willing to have challenging but constructive conversations.
• As Funding Officer, you will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
• You will manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
• You’ll also need to work within the Fund’s policies and procedures and the necessary legislation, and in a way that is in line with our vision and principles.
• You will work with stakeholders at different levels, represent the Fund within your local area including at funding fairs and external meetings and create opportunities for people to come together. You will share learning from your conversations, events, grant holder reports and evaluations with other colleagues so that we can maximise our impact.

Team Composition: You’ll be part of a team, led by a Funding Manager, and comprised of several other Funding Officers.

Contract Type: permanent

Hours: Full time; 37 Hours per week, flexible working considered

Interview Dates: 10th, 11th or 12th June

Salary: £27,810 - £30,851

Location: London

Previous candidates should not reapply as their application will not be considered

We are looking for local talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.

Whether through lived or gained experience you will really understand the communities we work with.  You could come to grant-making from a variety of backgrounds.

Whatever your background, we will expect you to have some skills and experience in areas such as:

- project management

- research / data gathering & insight

- presentation / report writing

- basic accounting and budget management

You will need to show an understanding of the voluntary and community sector, so you will find it helpful to have paid or unpaid work experience in these areas. You might have experience in the type of projects that we fund, for example, community work, health, arts, sports or environmental conservation.

In return we can offer the opportunity to develop relevant skills and gain experience working with one of the largest funders in the UK. You can progress to becoming a trained and skilled Funding Officer with good progression routes in the sector.

On application, please align your supporting statement to the criteria below:

Essential Criteria

• Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels.
• Ability to absorb a wide range of information including financial health, and to make judgement-based decisions with confidence, to challenge when appropriate and manage risk.
• Ability to use your initiative and manage a large workload with minimal supervision, dealing with competing priorities and deadlines and demonstrating strong self-organisation and prioritisation skills.
• Strong listening, written and verbal communication with an emphasis on report writing for assessment purposes.
• Commitment to equity, diversity and inclusion and the ability to apply this when assessing applications. 

You will work from several locations across the area, including your home and our office with the expectation that you will be flexible in order to get the best outcomes for our customers.

Desirable Criteria

• Previous experience of grant making
• Understanding of financial planning and business plans, ability to analyse accounts and numerical data, IT skills, database admin, project management and information gathering
• Knowledge of London and its charity sector and experience working with underrepresented communities in the region

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

- Generous annual leave and company pension scheme

- Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals

- Enhanced paid maternity, paternity and adoption leave

- Season ticket and cycle to work loans

- Paid volunteering leave

- Employee Healthcare plan, Employee Assistance programme

In addition, for this post

- £1000 per year (taxable) mobile working allowance on top of salary

- Reimbursed travel within London patch for work purposes

- £6 per week home working allowance (subject to change)

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.

With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK. 

Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.

As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.

The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.

Job Description: :

● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit. 

● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.

● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.

● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.

● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.

● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.

● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion. 

● Lead negotiation strategies with key stakeholders.

● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.

● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.

● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.

● Read reports, council documents, and press articles

● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.

● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.

● Maintain clear and concise records relating to the role.

● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.

● Support fundraising efforts by contributing to funding applications and funder reports as required.

● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.

● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.

Person Specification:

Releavnt expereince:

● GCSE English and Maths, or equivalent

● Further education: A- levels/ BTEC level 3 or equivalent 

● A successful track record of working or volunteering for organisations that have charitable aims or complete community work

● A successful track record of using community organising or trade union organising methods to win (paid or unpaid) 

Skills:

● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.

● Understanding of Community Organising as a method for bringing about change

● Ability to conduct honest and constructive working relationships, operating with integrity

● Workable knowledge of the Political Landscape

● Ability to inspire and motivate people to participate and act

● Strong work ethic with the ability to work effectively autonomously

● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London

● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way 

Personal Attributes: 

● Proactive and self-motivated with efficient workload management.

● Team player, willing to collaborate and contribute to the community vision.

● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.

● Passion for social justice and the values of PEACH

● An empathetic nature with the ability to understand complex and deeply rooted issues.

● A willingness to work flexibly during busy periods.

● Ability to work evenings/weekends.

About UKCF

At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.

Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.

UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.

Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.

About the role

This is an exciting opportunity to join the senior leadership team at a time of growth, ambition and innovation. We are looking for a strategic, expert and collaborative Director of Partnerships and Insight to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.

You will be responsible for the development, delivery, and evaluation of high-value, strategic partnerships—whether with government departments (such as DCMS), major trusts and foundations (like the Henry Smith Charity), corporate partners, or other longstanding partners (such as the National Emergencies Trust).

You’ll work closely with community foundations to shape strong proposals and lead the end-to-end implementation of partnerships and programmes.

You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven—strengthening our approach to programme design, learning, and impact evaluation. You’ll work closely with our Digital Transformation team to embed best practice in the use of data and evidence.

This role requires exceptional relationship-building skills, confidence working at a national level, and the ability to develop and articulate clear theories of change and evaluation frameworks. Subject expertise in areas such as philanthropy, AI, social cohesion, neighbourhood health or climate is desirable.

You will report to the CEO and be a key member of the Senior Management Team.

Key responsibilities

Strategic partnerships development

You will lead the identification, development, and stewardship of national strategic partnerships that align with UKCF’s mission and deliver meaningful outcomes for our partners and for communities across the UK.

This includes initiating and negotiating collaborations with government departments, large foundations, businesses, and sector partners. Working closely with community foundations across the country, you will co-create proposals and programme designs that draw on local expertise and deliver impact at scale.

From inception to evaluation, you will oversee the full partnership lifecycle, ensuring robust governance, clear communication, and high-quality delivery throughout.

Insight and impact

A central part of the role is to embed a strong culture of learning and evidence across UKCF’s national partnerships. You will shape and implement theories of change and robust evaluation frameworks, working with partners and community foundations to ensure that programme outcomes are clearly defined, measured, and communicated.

You will collaborate with the Digital Transformation team to improve our use of data and insight, driving forward a more evidence-led approach to programme design and influencing. Through this work, you will help generate actionable insights that inform future partnerships and strengthen our case for support with funders and policymakers.

Leadership and collaboration

You will manage our Programmes Officer, with responsibility for supporting their professional development. You will work closely with the Chief Executive to develop plans for growing the team, grounded in the need to ensure financial sustainability.

As a member of the Senior Management Team, you will play a key role in strategic decision-making and organisational development. You will provide visible leadership across UKCF, championing collaboration and innovation internally and externally.

You will cultivate strong, trusting relationships with a wide range of stakeholders, including community foundation leaders, funders, and public sector partners. Representing UKCF at high-level events and forums, you will contribute thought leadership on place-based philanthropy and community-led change. In all your work, you will model inclusive leadership and ensure our partnerships reflect our values and commitment to equity and social justice.

Who we’re looking for:

We’re seeking a dynamic and experienced leader who thrives in collaborative environments and is motivated by the power of local action to drive national impact. You’ll combine deep subject knowledge with the ability to build coalitions and bring new ideas to life.

You don’t need to meet every single criterion to apply—we are keen to hear from people with a passion for this work and the ability to grow with the role.

See the full job description for more detail.

Governance Manager 

Salary £40,000 rising to £42,500 after successful completion of probation period, subject to undertaking full scope of the role 

Location Remote 

Full Time, Permanent   
Hours: 37.5 hours/ week  

Closing Date – 8th June 2025 
1st Interview – Between 16 & 20th June 2025 (location TBC) 

Purpose 

The key role is pivotal in maintaining and continuously improving the quality of governance in a national Adult Social Care Charity which fundraises and is registered under the Charity Commission Code of Governance and practises’ the ethical principles under the NCVO. 

The role provides the assurance for the board that they are operating in line with best practice and regulation and that the Charity is operating within its policies, procedures and ethical standards. 

The postholder will consider regulators, funders, supporters, beneficiaries, their family members and the membership of the Charity and be responsible in ensuring that effective governance underpins the operations and supports the charity in achieving its objectives. 

The role supports the Chair of the Board, Chief Executive, and wider Director and Trustee group in providing top quality governance and support that follows ethical and best practise. 

The role is responsible for managing all aspects of corporate governance effectiveness and compliance within the Trust, ensuring governance continues to adhere to good practice and meets all its statutory and regulatory requirements. 

The role will lead on setting clear standards on policy formation and maintain and continuously improve the policy standards and approval and reporting processes. 

The role will ensure oversight and support (through community administration) of the recognised Family Engagement and Reference Groups and Membership Body linking issues and concerns through the appropriate channels. 

Main responsibilities 

Ethical and Strong Governance 

• Take a lead on the development, review and/or maintenance of Terms of Reference, Schemes of Delegation and Memorandum & Articles of Association, liaising with Board and Committee Chairs, Executive and external advisors on key risks and amendments as needed. 

• Board and Committee Governance Support 

• Act as the central communication point between Trustees and the Charity, corresponding with Trustees on key issues between Board meetings. 

• Member and Family Member Engagement 

• Support a step change in the oversight and administration of recognised Family Member engagement structures; primarily at Delrow/St Albans, Gloucester and Botton Communities Family Reference/Engagement Groups, supporting agenda development, minute taking and follow up plans/actions via Community Administration. Report issues and concerns through the appropriate channels. 

• Policy Framework and Development of Policy 

• Oversee the Trust Policy Framework; ensuring that Policy is mapped, shaped and monitored and that clear governance routes exist for update, review and approval through the senior leadership team, Executive, Committee’s and Board. 

• CEO and Director Support 

• Provide proportionate, high quality executive support to the CEO and Directors Group as required by the individual members. 

Being a Manager 

• Provide good quality, inclusive line management support to the Executive Officer ensuring that regular 1:1 and annual appraisal is provided, and personal development planning is in place as needed. 

What you’ll bring to the role:   

• Significant proven experience and/or qualification in governance within a similar sector (Public/Charity/Third Sector) 

• Demonstrate an excellent understanding of governance, processes and requirements through prior experience in a similar role in the public/voluntary or charity sector. 

• Strong interpersonal, diplomatic communication skills, verbal and written (report writing) and excellent organisational skills. 

• Experience in supporting and engaging with senior stakeholders and an ability to show initiative and lead in aspects of work. 

• Demonstrate a pro-active and adaptable approach and the ability to think innovatively to solve problems in a complex environment. 

• Highly skilled in minute taking at a senior level. 

• Flexibility to understand and implement change.

• Strong IT skills are essential, including the construction of presentations 

Location & Travel 
 

Hybrid Working: primarily home based with regular national travel. 

Operations Manager (Part-time)
Swindon Food Collective
Swindon, with flexible working

£Competitive local salary

Addressing Food Poverty

Swindon Food Collective is an independent charity that aims to help people in Swindon, or the surrounding area, who are suffering from financial hardship and finding it difficult to provide food for themselves, their family or dependents.

They receive donations of non-perishable, tinned or dried food and toiletries from churches, schools, local companies, community groups, supermarkets and individuals and currently feed nearly 10,000 people per year. One third of these are children.

They work with many approved organisations, schools, doctors and social workers who can refer people in crisis to us. As well as providing food to address food poverty, they also provide a friendly chat and try to signpost people for further help. Indeed, it is this ‘signposting’ or working with people to enable them to enhance their lives where they see their services evolving. Swindon Food Collective are also reviewing how they can best utilise short-life foods. They operate from a central warehouse and have 11 distribution centres around Swindon and surrounding areas where food can be collected.

The charity is financially sound and has the resources to develop their service offering. They have recently hired a Finance Manager, created a new post as Business Strategy Manager and are also out to market to appoint a Chief Executive Officer. Perhaps you know of a friend or colleague who may be interested in a Chief Executive Officer opportunity.
 

The role

Due to an internal move, Swindon Food Collective are seeking to appoint a new Operations Manager who will ensure they are meeting the demand for their services, providing help and support to people in crisis in the local community and positively supporting all staff and volunteers in their different roles.

This role oversees logistics, streamlining of processes, and optimises resource allocation to meet the needs of the community while minimising waste and is the linchpin that keeps the food bank service running smoothly and effectively.

Key responsibilities will include:

- Oversee and coordinate all aspects of the charity’s logistics, including stock management and movement, handling incoming donations, purchasing, storage and distribution of food and other resources.
- Day-to-day management of all operational employees and volunteers, ensuring efficient operations and high-quality service delivery.
- Lead and inspire staff and volunteers and evaluate operations and ways of working to identify areas of improvement and efficiency.
- Provide line management to the operational teams, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers, as necessary.
- Manage health and safety within all premises and for all company equipment, including company vehicles, as well as adherence to all policies and procedures, ensuring these policies are up-to-date and reviewed regularly, working in partnership with leased premises landlords and Distribution Centre Managers
- Develop standards and maintain the quality of the services the charity provides.
- Regularly monitor and evaluate the service to ensure quality and technical standards are met.
- Establish new services within the business plan.

You

Your background is not important. What is important is your ambition to address food poverty in the Swindon region and support the population.

You will be an experienced Assistant or General Manager / Deputy COO or COO with experience in day-to-day operational management, staff management, ideally in an environment where H&S is important.

As well as having a passion for the mission of Swindon Food Collective and making a positive impact through community-based projects, you will be/have:

• experience in day-to-day management in one or more of supply chain logistics, distribution, retail, charity/not-for-profit or community service provider of a diverse operational workforce, ideally, both paid employees and volunteers, with strong leadership and team-building skills.
• exceptional communication and interpersonal skills, capable of motivating and inspiring both internal teams and external stakeholders.
• have experience of staff management and supervision.
• a problem solver; managing crises, complaints or issues affecting the service.

To apply

The application is by CV and covering letter. Your letter, which should be no more than 2 pages in length, should explain both why you are interested in the post of Operations Manager and why you think you would be an excellent candidate for Swindon Food Collective. Please apply by uploading your application via the apply button.

 All direct applications will be forwarded to Hays Executive.

Campaign dates:
 
Closing date:  8th June 2025
Preliminary interviews:  Mid-June 2025
Formal interviews:  Mid-July 2025

The above dates are subject to change.