Community support manager volunteer volunteer roles in Edinburgh

About us: 

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.

Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors, highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

• Survivors of CSA, RSA, CT, CA stories

• Whistleblowers and retired experts

• Generational trauma and healing

• Youth empowerment and education

• Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

To continuously scan, analyse, and interpret online and offline conversations across social platforms, community spaces, advocacy networks, media outlets, and public discourse in order to identify emerging stories, under-reported experiences, and individuals who may later become potential guests for the organisation.

The primary purpose of this role is to act as an early-warning and discovery system for the Story Intelligence Team, ensuring that no relevant narrative is missed while it is still developing in the public domain.

This includes detecting patterns of discussion, recurring themes, viral testimonies, advocacy movements, survivor or whistleblower disclosures, and community-shared experiences that indicate the presence of a larger untold story.

About the role:

This role monitors:

• Social media discussions.

• Survivor advocacy communities.

• Whistleblower networks.

• Awareness campaigns.

• Community forums.

• News developments.

• Emerging public conversations.

The goal is to identify future guests before other media organisations do.

Ideal Candidate

• Constantly online.

• Strong awareness of trends.

• Understands social media culture.

• Passionate about current affairs.

Experience Required

• Community management.

• Social listening.

• Social media management.

• Journalism.

• Trend analysis.

What You Will Gain

• Real-world hosting and interviewing experience

• Opportunity to build a public profile and media presence

• Portfolio-building opportunities across podcasting and storytelling

• Networking and relationship-building opportunities

• Experience working within a growing media and advocacy platform

• Creative freedom and personal growth opportunities

• Leadership and media mentorship

• Opportunity to develop your own audience and storytelling identity

• Potential future paid opportunities and long-term media career pathways

• Direct pathway into a future paid role

• The chance to help build a nationally recognised media and survivor-support platform

• COS opportunities for top performing staff members 

This role is designed as a long-term pathway opportunity to a paid position and lifestyle transformation.

We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work

• Avoid handling sensitive data or detailed reporting

• Are seeking immediate paid employment

• Are uncomfortable applying analysis to strategic decisions

Volunteer Campaign, Creator and Activity Support Manager

(UK Based - Remote)

Organisation: Influential Stars
Location: Remote (UK based). London or Herts preferred (not essential)
Commitment: Flexible, variable hours depending on new registrations, experience uploads and live campaigns

Contract Type: Volunteer

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised and supportive Volunteer Campaign, Creator and Activity Support Manager to oversee new registrations, support Creators from onboarding through to campaign completion, upload new experiences to the platform and assist with live campaigns.

This role focuses on ensuring new Creators and Collaborators receive a smooth, welcoming and professional experience, that experiences are accurately uploaded and maintained, and that live campaigns receive the support needed to run successfully.

Key Responsibilities

• Manage new Creator and Collaborator registrations from initial application through to onboarding and next steps

• Review registration information, follow up where anything is missing and ensure records are kept up to date in the CRM

• Guide new Creators and Collaborators through the registration and onboarding process, including selecting their cause, campaign and experience where appropriate

• Arrange, support and conduct introductory or campaign setup calls where appropriate.

• Upload new experiences to the Influential Stars platform, ensuring descriptions, pricing, links, images and key details are accurate

• Regularly review live experiences and update or remove listings where pricing, availability or exclusions have changed

• Send approved welcome emails, registration communications and onboarding information using existing templates

• Arrange and support introductory or campaign setup calls where appropriate

• Monitor and support all live campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience uploading products, listings or content to a website or online platform

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference 

• Additional location information

  • Home and local area.

Are you ready to use your leadership, wisdom, and faith to make a tangible, life-changing impact across the UK? Christians Against Poverty (CAP) is embarking on an exciting new chapter as the nation’s largest specialist community-based debt help provider, and we are looking for dedicated volunteer Trustees to help guide our mission. For over 30 years, CAP has partnered with local churches to release thousands from the crushing chains of debt and poverty, restoring hope, financial resilience, and introducing people to the transformational love of Jesus. As a vital member of our Board, you will provide the strategic direction and prayerful governance needed to steer an agile, innovative £15m organization—vanguarding AI-driven solutions and cutting-edge platforms—while navigating a challenging economic landscape. If you are an active Christian with senior-level experience in fundraising, financial management, or strategic partnerships, this is your invitation to join a thoughtful, bold, and joyful team united to see transformed lives, thriving churches, and an ultimate end to UK poverty

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference 

• Additional location information

  • Home and local area.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference 

• Who this opportunity will suit

  Minimum age

  • You must be at least 18 years old to apply

  What skills and experience are needed?

  • • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

• Additional location information

  • Home and local area.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.

Do you want to co-ordinate vegan volunteering?

As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.

What does the Organiser role involve? 

Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.

We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.

You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support. 

What training and support is available? 

There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do. 

From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email. 

What skills would be useful in doing this role? 

• Great organisational skills
• Experience of coordinating people
• Experience of working to specific dates and deadlines
• Good time keeping
• Ability to work independently
• Ability to motivate people around the topic of veganism
• Ability to stick to branding
• Ability to read emails in a timely manner and translate tasks into actions quickly
• Ability to report back on activities
• Excellent knowledge of vegan issues

How much time do I need to invest?

You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.

About this Role: Volunteer Lead Security Engineer

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: minimum 10-15 hours a week; minimum 3 to 6 months.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person can thrive - a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Professional Volunteering:

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

Examples:

• Attending your weekly team sync and sharing updates

• Responding to Slack messages within a reasonable timeframe

• Completing assigned tasks by agreed deadlines

Role Summary:

As our Lead Security Engineer, you will be the guardian of our digital ecosystem, designing and implementing secure systems that protect our platform, data, and global community. You will lead our security strategy, ensuring resilience, trust, and integrity across all technological initiatives.

Responsibilities:

• Design and Defend: Architect and implement robust security frameworks, policies, and protocols that safeguard our infrastructure, applications, and user data.

• Identify and Mitigate Risks: Proactively assess vulnerabilities, conduct security audits, and lead threat modeling to prevent and respond to potential risks.

• Secure Development Practices: Embed security into the software development lifecycle, guiding teams on best practices such as secure coding, encryption, and authentication.

• Lead Incident Response: Establish and manage incident detection and response processes to ensure rapid resolution and continuous improvement.

• Collaborate Across Teams: Work closely with engineering, product, and operations teams to ensure security is integrated into every layer of our platform.

• Educate and Empower: Mentor team members and raise security awareness across the organization, fostering a culture of shared responsibility.

Qualifications:

• Experienced Security Leaders: 7+ years of experience leading cybersecurity or information security, with a strong background in securing cloud-based systems and applications.

• Technical Experts: Possess deep knowledge of security principles, including network security, identity and access management, encryption, and vulnerability management.

• Strategic Thinkers: Able to balance security with usability and scalability, making thoughtful decisions in a fast-moving, mission-driven environment.

• Collaborative Communicators: Able to clearly explain complex security concepts to both technical and non-technical stakeholders across a global team.

• Mission-Driven Contributors: Deeply committed to our mission and able to consistently contribute 10–15 hours per week for the duration of the engagement. Your dedication, reliability, and sense of purpose drive meaningful progress and impact.

Team & Reporting Structure

• Reports to: Head of Engineering

• Collaborate with: Engineering, DevOps, Product, Data, and Leadership teams

• May lead or mentor: Volunteer engineers and security contributors

What We Offer:

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.

Operations Manager of Department (Legal)

The Opportunity

This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Operetioans Manager of Legal Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.

Role Purpose

The Operations Manager of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.

Key Responsibilities

• Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.

• Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.

• Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.

• Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.

• Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives

• 15% Profit Share: A share of the commission for work carried out, divided among individuals at the Ops Mgr level for specific tasks.

• 10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the Ops Mgr.

Requirements

• A strong legal background (GDL, or equivalent) with a deep commitment to social justice.

• Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.

• A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).

• Excellent analytical, drafting, and communication skills.

• This is a 100% remote-only position.

Selection Process

• Informal interview.

• Requirement of two professional references.