Community support officer jobs
Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.
The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.
We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.
Role: Handyperson Service Coordinator
Salary: £18,000 per annum (FTE £30,000)
Hours: 21 hours per week
Responsible to: Chief Executive Officer
Based at: Elders Voice offices in Kensal Green
Overview of role:
Handyperson Service
- Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
- Coordinate the handy team and provide supervision and support.
- Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
- Work with CEO in developing and expanding service.
Facilities Management
- Oversee all contracts related to Health & Safety and building maintenance.
- Carry out inspection of premises and flag areas requiring maintenance and repair.
- Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.
If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.
Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification.
Our mission is to make ageing a wonderful and worthwhile journey for older people in Brent.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.
To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
Why now? After nearly five years in the role, our Head of Fundraising is moving on. Over the past two consecutive financial years, we have raised approximately £1 million – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish.
The Role: We are looking for someone with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.
Please download the attached job pack to read more. We look forward to recieving your application!
Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential
Cover Letter (no more than two
sides of A4) should clearly demonstrate how your skills,
experience and potential meet each of the criteria
listed under ‘Abilities/Experience’ and
‘Knowledge/Skills’ in the person specification (see attached job pack).
Shortlisting will be based on how well you meet these
criteria, so please provide specific examples wherever
possible.
The client requests no contact from agencies or media sales.
About Kent Community Foundation
Kent Community Foundation is a leading charitable organisation dedicated to connecting people who care with local causes that matter. For over 20 years, we’ve been championing grassroots charities and initiatives across Kent and Medway, helping to build stronger, more resilient communities.
Role Purpose
The Head of Communications will lead and deliver the Foundation’s communications strategy, ensuring consistent, high-impact messaging across all channels. This role is key to enhancing our profile, deepening engagement with stakeholders, and promoting our mission through compelling content, strong branding, and innovative digital campaigns.
Key Responsibilities
Strategic Communications
- Develop and implement a comprehensive communications strategy aligned with Kent Community Foundation’s strategic goals.
- Act as an advisor to the Chief Executive and senior management team on all matters of reputation, media, and stakeholder engagement.
- Monitor sector developments and identify opportunities for proactive thought leadership.
- Lead crisis and issues communications with sensitivity and professionalism.
Content Creation & Management
- Oversee the creation of engaging, accessible, and mission-aligned content for a range of audiences, including funders, grantees and partners
- Lead the production of key publications (e.g. annual reports, impact stories, newsletters).
- Ensure content is inclusive, audience-appropriate, and drives engagement.
Brand Management
- Champion Kent Community Foundation’s brand, ensuring consistency of tone, visual identity, and messaging across all touchpoints.
- Manage brand assets and oversee their use internally and externally.
- Continuously evolve brand guidelines to reflect the Foundations values and ambition.
Digital Communications
- Lead the development and optimisation of Kent Community Foundation’s digital presence, including website, email marketing, and social media.
- Drive digital engagement through analytics-informed strategies.
- Oversee the content strategy to ensure the website serves both operational and promotional needs.
- Identify and implement new tools and platforms that enhance Kent Community Foundation’s digital outreach.
Media Relations & PR
- Build and maintain strong relationships with local, regional, and sector-specific media.
- Draft press releases, opinion pieces, and media responses.
- Act as the primary media contact and spokesperson where appropriate.
Team Leadership & Collaboration
- Line manage communications staff and freelancers/agencies.
- Work closely with development, grants, and operations teams to support cross-functional initiatives.
- Provide training and guidance to colleagues on communications best practices.
Person Specification
Essential
- Significant experience in a senior communications role, ideally within the charity, public, or purpose-driven sector.
- Proven track record in developing and delivering integrated communications strategies.
- Outstanding written and verbal communication skills.
- Strong digital expertise, including website management, email campaigns, and social media.
- Experience in managing brand identity and delivering consistent messaging.
- Ability to lead and inspire teams and collaborate effectively across functions.
- Excellent stakeholder management and interpersonal skills.
- Proactive, creative, and solutions-focused approach.
Desirable
- Knowledge of the community and voluntary sector in Kent.
- Experience working with funders or grant making organisations.
The client requests no contact from agencies or media sales.
This role sits within the Mission and Evangelism Directorate. The role will seek to develop our safeguarding culture and practice. The Safeguarding Lead will work with individuals across all of Church Army including our employees, Commissioned Evangelists, and Mission Community. The Safeguarding Lead is the first point of contact for any safeguarding concerns or allegations and is responsible for ensuring the organisation responds in a trauma-informed manner as well as in line with the standards and expectations set out. The post holder will have had experience of managing organisational risks in relation to safeguarding and be familiar with the guidance set by the National Safeguarding Team for Religious Communities.
To apply, please submit a Church Army Standard Application Form which is available to download from the job advert on our website.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Engagement Officer, Birmingham, B7 5QT
Salary:£25146 per annum
Location:Nechells, Birmingham B7 5QT
Hours:Full Time, 37.5 hours per week (0800-1600 Monday to Friday)
Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to:Volunteer Manager
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.
The Role
At Nechells we are fortunate to have over 80 dedicated Volunteers that commit their time to ensure our 200 local Community Food Members receive the much-needed food to support their communities.
Duties include
• Responsible for recruiting, training and motivating volunteers
• Administrative tasks, including managing the volunteer databases
• Overseeing the Corporate Volunteers that regularly attend the depot for their day of Volunteering
• Develop and support volunteer events for recruitment and recognition
• Lead on all communications to volunteers
• Deliver volunteer inductions and training
• Handling individual volunteer queries and issues
A crucial element of the role as is working closely with the Operational staff in this fast paced warehouse environment.
Person Specification - Skills, Qualities & Experience
Essential
- Able to establish and maintain systems and accurate recording of data
· Experience of working with people from a diverse range of backgrounds
· Good communication and interpersonal skills, with the ability to deal with people at all levels
· Enthusiastic and self-motivated with good team-working skills
· Good time management with ability to manage workloads to meet deadlines
· IT literacy, in particular of using Microsoft applications (Outlook, Word, and Excel)
· A commitment to Equal Opportunities and inclusivity
· To subscribe to the ethos, vision and mission of FareShare Midlands
· A DBS check will be required
Desirable
- Experience of supporting volunteers
- Recruitment & Induction delivery
- Full clean driving licence and have access to a vehicle so can travel between depots as needed
Values and behaviours
- A commitment to Equal Opportunities
- An appreciation of FareShare Midlands’ mission and vision
- Flexibility of approach and ability to work in a team
- Proven ability to develop and maintain good working relations, with both internal and external audiences
- The role holder will be required to work flexibly to meet operational needs
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
We will be actively interviewing applicants as they apply.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
This is an exciting new role for hte Trust as it seeks to uplift and empower the people of Evesham in Worcestershire.
The Trust has secured funding for a new COO who will support, encourage, lead and develop the Trust into our next chapter.
We are an established Community Centre with a brilliant, dedicated and highly motivated small staff team with lots of volunteers. We have a wide range of commumity centre users, and estblished partnerships and networks. The Trustee body have recently set a new Vision and Priiorites process; and we are working with a community research body and fundraising strategy. Our new COO will work to support and develop all this towards a sustainable future.
Part of this new role will be to support one of our key projects become an independent charity in their own right; and to work on the vision for social housing/supported housing locally with linked buildings in the HIgh Street.
Further information is in the Job Pack.
Job Title:Digital Marketing Officer- Birmingham, Leicester, Nottingham
Reporting to: Marketing & Communications Manager
Location: Flexible within the Midlands, with travel around the region required. Warehouse base in Birmingham, Leicester or Nottingham and home working available
Hours: Full time, 37.5 hours per week
Contract: Permanent
Salary: £30,890 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
We are looking for an experienced and results-driven Digital Marketing Officer to support our Marketing & Communications Manager. In this role, you will be involved in the development and delivery of a variety of digital marcomms campaigns, with a specific responsibility to support the Fundraising Team in their goal to increase donor engagement, retention and acquisition.
You will support the MarComms Manager to reach our audiences through a variety of channels, including email marketing, social media and ads, website content and impactful storytelling. This role requires a creative thinker, a data-driven approach and a passion for making a difference. Flexibility and a positive attitude are essential. Great writing and graphic design skills are required, as is an interest/aptitude for photography/videography.
We offer:
- Competitive pay and benefits
- Training and development opportunities.
- A chance to work on impactful, purpose-driven campaigns.
- An opportunity to drive real change across the Midlands.
Key Responsibilities
Strategy & Planning – Fundraising Team
- Work with Fundraising and MarComms Teams to develop and execute a multi-channel digital fundraising strategy.
- Identify target audiences and craft tailored messaging for different donor segments.
- Develop, track and report on KPIs to measure the effectiveness of digital fundraising efforts, using insights to refine strategies.
Campaign Management
- Support the MarComms Manager to plan and deliver integrated campaigns across PR, website, social media and ads, and email marketing.
- Work with the Senior Digital Marketing Officer to align campaigns with wider digital marketing activities.
- Optimise campaigns using A/B testing, donor insights and performance data to improve engagement and conversion rates.
- Work with external agencies on lead generation campaigns to increase the database.
Digital Content Creation - General
- Support the MarComms Manager and Senior Digital Marketing Officer with the development of digital content (with primary responsibility for fundraising), including:
- Email campaigns and newsletters.
- Social media content and ads.
- Impact stories, video content and blog posts.
- Website donation pages and landing pages.
- Ensure content is engaging, on-brand and optimised for conversions.
- Social media planning, management, creation and report.
Email Marketing
- Fundraising:
- Work with the Data and Stewardship Officer to grow our donor email lists.
- Develop and implement email sequences for donor acquisition, engagement and retention.
- Monitor and optimise open rates, click-through rates and conversions.
General
-
- Work with the Data and Stewardship Officer to keep MailChimp and Donorfy databases up-to-date with data which is cleansed and shared on a regular basis.
- Work with the MarComms Manager to:
- Grow our other email lists.
- Develop bimonthly (eventually monthly) email newsletters to all segments.
- Monitor and optimise email marketing activity.
Digital Ads
- Work with the MarComms Manager to manage google ads and drive the acquisition of donors and other leads.
- Work with the Senior Digital Marketing Officer to manage social ads.
Donor Journey & Stewardship
- Work with the Data and Stewardship Officer to:
- support the Fundraising Team in developing donor engagement plans, including welcome journeys, thank-you campaigns and impact updates.
- Develop automated email journeys and donor touchpoints to improve retention.
Other
- Work with the MarComms Manager and Senior Digital Marketing Officer to monitor Google Analytics, Google Ads, Social Media and Social Ads, UTM tracking and campaign dashboards to measure and report on impact.
- Ensure all digital fundraising activities align with GDPR compliance and industry best practices.
- Stay ahead of digital trends and suggest new opportunities for innovation.
- Support the Senior Digital Marketing Officer with the production or updating of marketing collateral (e.g. leaflets, posters, banners, presentations, etc).
- Support regional fundraising PR and media efforts, including content for press releases, coordinating media visits and tracking coverage.
- Undertake any other reasonable duties to support the charity’s fundraising efforts.
Person Specification
Essential Skills & Experience
- 3+ years’ experience in digital fundraising, digital marketing, or online donor engagement.
- Proven track record of developing and executing successful digital fundraising campaigns.
- Experience managing social media, paid social ads and digital advertising campaigns.
- Strong copywriting and content creation skills, including for email, social media and blogs.
- Knowledge of email marketing platforms and CRM/donor databases.
- Experience analysing Google Analytics, social media insights and campaign data to drive decisions.
- Strong time management skills and ability to work independently.
- Commitment to FareShare Midlands’ mission and values.
Desirable Skills & Experience
- Bachelor’s degree in marketing, communications or PR (or equivalent qualification and experience).
- Experience in charity or non-profit digital fundraising.
- Familiarity with SEO, PPC and conversion rate optimisation.
- Knowledge of Canva, Adobe Creative Suite, or other design tools.
- Photography and/or videography skills.
How to Apply
To apply, please submit:
· A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
· Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
Closing date: Monday 19th May 2025
Interviews: Week commencing 26th May 2025
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of the International Chief Projects Officer
The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.
The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.
The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising and Marketing Assistant will support the charity’s fundraising activities, helping to generate income through community fundraising, events, grants, corporate partnerships, and donor engagement.
The role involves administrative support, donor communication, event coordination, and database management to ensure the success of fundraising campaigns. The assistant will be working closely with both managers in the Fundraising and Communications team.
Based at our headquarters in Chipping Campden, we can offer a flexible working pattern throughout the week
Please send a cover letter and CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.
We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.
You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.
About the Role
As Information & Advice Services Coordinator, you will:
- Co-ordinate the day-to-day delivery of DAII’s advice and information service
- Provide direct support to clients with complex or ongoing needs
- Support colleagues and volunteers in dealing with multi-issue casework
- Ensure records are kept accurately and support monitoring and reporting
- Build partnerships with statutory and voluntary services to provide joined-up support
- Lead on quality assurance work as we prepare for AQS accreditation
- Contribute to a positive team culture rooted in reflection, care, and inclusion
Who We’re Looking
For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.
Essential:
- At least 18 months’ experience in advice, advocacy or support work
- Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
- Excellent digital and administrative skills, including using case management systems
- Experience working with people with complex needs and navigating multi-agency support
- Excellent written and verbal communication skills
- Commitment to the values of equality, inclusion, and the social model of disability
Desirable:
- A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
- Experience supporting or coordinating a small team or service
- Familiarity with AdvicePro or similar systems
- Understanding of trauma-informed and person-centred approaches
What We Offer
- A supportive, values-led working environment
- The chance to shape and improve an essential community service
- A small, dedicated team where your voice and will make a difference
- Training and development opportunities
- A work culture rooted in trust and wellbeing
- Employee Assistance programme
- Employee Discount Scheme
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
Pregnancy Options Centre (Options) are seeking a Fundraising and Marketing Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. They will also take the lead on marketing the charity through social media, publicity and our website.
Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.
Fundraising and Marketing Officer Job Description
Key Responsibilities
Fundraising and Finance:
- To carry out and contribute to the fundraising strategy
- Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
- To research and develop new funders to support the achievement of fundraising goals
- Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
- Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
- To maintain up to date and accurate funder and donor records
- Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
- Work with the CEO on community fundraising events, either organised by the charity or supporters.
- Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.
Marketing:
- Manage Pregnancy Options Centre’s website: maintain and update content; optimise pages for audience and campaigns.
- Manage Pregnancy Options Centre’s social media channels; develop and execute a content plan, schedule, create and post engaging content, monitor and respond to supporters to build our following.
- Create and edit short-form videos for social media
- Write and design Pregnancy Options Centre’s Bi-monthly Newsletter; build our following and increase supporter engagement.
- Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
- In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.
Other:
- To provide quarterly reports for Trustee meetings
- To attend monthly staff meetings
- To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
- To support and work within the Ethos of the Charity
- To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
- To attend Trustee meetings, when required, to give updates and feedback.
- To be familiar and comply with all the charities policies and procedures.
Closing date: 7th May 2025
Interviews: Shortly after
The client requests no contact from agencies or media sales.
Are you experienced with sales or account management with a strong track record of successfully managing relationships and events?
We have an exciting opportunity for a Marketing Officer to join our growing Community Fundraising Team. You will bring a broad set of skills, including experience with promotional content, relationship management, and events.
This role is part of an exciting period of growth for the Community Fundraising team, with income increasing by over 200% over the past four years and supporter numbers rising by 165%. With a brand review and CRM migration also underway, this is an exciting time to join the MND Association!
Key Responsibilities:
- Support the delivery of community fundraising marketing activity, meeting recruitment and income targets
- Create and implement operational plans for the team including marketing and content
- Manage marketing campaigns through a mix of media from concept to delivery
- Work with digital and product teams to ensure marketing content is delivered efficiently and clearly
- Develop and manage supporter journeys across different media to ensure a consistent and engaging experience
- Keep community fundraising web pages up to date and user-friendly
- Promote and attend a variety of exciting fundraising events - including evenings and weekends
- Manage third-party relationships, including event suppliers, to support fundraising acquisition and recruitment activity
- Support budget planning and monitoring by reporting on performance and outcomes
- Maintain database records ensuring all relevant information about donors is promptly and accurately recorded
About You:
- Background in sales or account management and familiarity with campaign management ideally within fundraising
- Organises with the ability to manage multiple projects and shifting priorities and working to tight deadlines
- Experienced in creating and improving systems and procedures
- Able to produce compelling visual content to support campaigns
- Clear and confident communicator across different formats
- Comfortable working with people from a range of backgrounds and experiences
- Able to research, analyse and interpret data to make informed decision making
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week, with flexibility to attend more regularly in line with organisation needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in fundraising or sales/account management background.
- Experience of working to targets.
- Experience of devising, implementing and monitoring systems and procedures.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Events and Community Manager
Remote working
£40,000 pa plus excellent benefits
35 hours per week
Permanent
The Events and Community Manager for our Mass Fundraising Team will focus and lead on:
1. New product development and innovation
2. Creating marketing plans to inspire and motive supporters to engage with RNID
3. Ensuring all RNID events and community supporters are receiving exceptional stewardship
You will be responsible for managing the events and community portfolio at RNID, constantly reviewing and optimising products whilst thinking of new ways to attract supporters to our cause.
You will:
1. Work with the Head of Mass Fundraising to develop and deliver the events and community fundraising strategy, and to budget and report on income and expenditure
2. Lead on the delivery of our third-party challenge events
3. Lead on new product development for events and community products
4. To proactively engage, source, secure and manage community fundraising relationships with local groups, clubs, organisations, school and individuals
5. To work with colleagues across RNID to maximise fundraising opportunities in the community
You will be an experienced events and community fundraiser with the ability to motivate and inspire supporters to fundraise for RNID. You will be responsible for planning, implementing, monitoring and evaluating all events and community products.
You will have a natural ability to build excellent relationships especially with supporters, colleagues and suppliers. You’ll be a strong team player who is comfortable leading projects, ensuring clear and regular communication with project team members.
You will be responsible for managing the events and community income budget of £250k, which has ambitious plans for the next five years. You will put forward business cases to test and trial new products to add to our portfolio. You’ll work closely with the Marcomms team on marketing plans and with the Mass Fundraising Officer to implement multi-channel stewardship plans for our events and community supporters.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 May 2025.
First round interviews: 16 and 19 May 2025.
Second round interviews: 23 May 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Closing Date: 20th May
Location: Though this is a predominantly home-based role, you will get lots of opportunities to get out and about to produce content with our incredible storytellers, supporters, volunteers, and staff. This will involve frequent trips to London, to our offices and events. Due to the reactive nature of social, this may occasionally be required at short notice. Therefore, our preferred candidate will be based in London or nearby.
Are you passionate about creating engaging content and building vibrant online communities? We are looking for a Social Media Officer to help shape and deliver our day-to-day social media activity, reaching and inspiring audiences through powerful storytelling and meaningful engagement.
Working as part of a dynamic team, you will develop compelling content across our key social channels, provide excellent community management, and collaborate across the organisation to ensure social media is used effectively and strategically.
In this role, you will play a key part in helping us meet our campaign, team and organisation-wide goals, always guided by data, insight and impact.
You will seek out and share stories from people affected by dementia, creating social content that connects emotionally and informs powerfully. You will stay on top of trends and spot opportunities to boost engagement, finding creative ways to highlight the impact of dementia and the hope we provide through support, research, and campaigning.
If you are a creative thinker with a passion for people, purpose and social media, we would love to welcome you to our team and continue our exciting journey together to make the greatest possible difference for those affected by dementia.
About you
Can you stop people from scrolling on social media?
- We’re looking for a self-motivated, proactive individual with a passion for social media and experience working across accounts with high volumes of user engagement. You’ll know how to create channel and audience-specific content that maximises user engagement and have a talent for spotting trends and opportunities to ensure we stand out from the crowd.
- The ideal candidate will have proven experience in managing active social media communities and understand the value of nurturing online audiences through considered community management approaches.
- You will be confident creating a range of impactful visual assets (graphics, video, photo), and really understand how to get the best results in each placement. You’ll be a great communicator with the ability to tell a great story via social content, adept at writing engaging copy, but also able to manage sensitive conversations on social.
- Brilliant interpersonal skills are also key to allow you to develop great relationships with internal teams and to work closely with people affected by dementia. Whether it’s a person with the condition themselves, a carer or someone who’s lost a loved one, you’ll be able to bring their experiences and stories to life through our channels.
- Lastly, a particular interest in using analytics tools to drive performance through data and insight is essential. You’ll be confident creating reports that align with strategic objectives and demonstrate business impact.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We are looking for a CiCLA qualified Legacy Officer to ensure that legacy income is processed in accordance with internal policies.
You will be responsible for the management of a portfolio of legacy cases where the charity is named as a beneficiary; work with external solicitors and lay executors to ensure that gifts are received in a timely fashion and that all internal and external procedures and legislation is adhered to; promote pragmatic solutions and refer appropriate matters to the Senior Legacy Manager to ensure all reputational risks are proactively managed.
Additionally, you will be required to work on projects to improve the Legacy Team’s ways of working and to help support with the development and delivery of the team and organisational strategies.
Expected travel for this role is approximately meeting internal and external stakeholders as required, approximately twice per quarter; this may increase during busy periods. In addition, attendance to two all-staff away days per year and team away days in London on a quarterly basis.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.