Community team manager jobs in london, greater london

Business Development Officer (Fundraising / Grants) 

Salary £37,266 

South Wimbledon 

Permanent 

Hours/Shifts per week 37.5 

Closing date: Monday 7th July 9am 

Interview date: 14th July 

Are you looking for a new career opportunity? If you are passionate about making a real difference through supporting vulnerable people, we would love to hear from you! 

The role is based in our central office in South Wimbledon but works across services in Croydon, Lambeth and Kensington and Chelsea. 

Our residents come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking. 

You will join a lively, supportive, and friendly team to work together to provide fundraising and support to services to enable is us to build our profile and deliver more services to those in need. 

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.    

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license. 

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.  You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends. 

In return, we can offer you:  

· Over 6 weeks holiday per annum (rising with service)  

· Ability to buy or sell additional one week holiday per annum  

· Employer paid DBS checks  

· Occupational sick pay   

· Employer contributory pension scheme  

· 4 x Life Assurance  · Medical Cash Back Plan   

· Yulife Employee Assistance & Rewards Programme   

· Cycle to work scheme   

· Full training and induction programme    

· Blue Light Card  

About us  

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life. 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

 

The Purpose of the Role

The ideal candidate is a technical leader and expert in the corporate consumer goods sector – such as retail, travel, food products, etc. They will have demonstrated experience building 7-figure corporate partnerships in support of humanitarian and development work, and a robust network of funders, experts, and decision-makers in the consumer goods and other corporate sectors. In addition to supervising and mentoring a team of consumer goods sector fundraisers, the Associate Director will have a dedicated portfolio of partners, focusing on sustained revenue generation and humanitarian impact. Finally, they will demonstrate passion for the IRC's mission, nuanced understanding of private sector fundraising, and dedication to the organization's diversity, equity, and inclusion values.

Key Working Relationships

 

• ·Senior Director, Global Corporate Partnerships
•   Senior Officer, Consumer Partnerships

 KEY ACCOUNTABILITIES

•  Work with the Senior Director, Global Corporate Partnerships to develop and deliver a robust strategy for the consumer goods sector, identifying and initiating strategies for the consumer goods through a variety of partnership models.
• Cultivate a $2-3M+ USD portfolio of partners with a focus on sustainable funding, diversified funding streams, growing unrestricted funds and expanding influence.
• Lead on developing a series of high profile, creative, and impactful partnerships with consumer goods companies to serve our clients across the world, while offering companies innovative outlets to deploy philanthropic and core-business solutions supporting our humanitarian agenda;
• Design and implement creative outreach, solicitation, and management strategies for partners within the portfolio, such as pitches, proposal submissions, and partnership discussions;
• Provide best in class People Management to support and develop line reports and role model IRC leadership and IRC DEI principles.
• Serve as an internal, and when appropriate, external focal point for the IRC as related to the consumer goods sector
• Provide dynamic thought leadership across External Relations in identifying and initiating strategies for consumer goods sector partnerships through a variety of partnership models (e.g., cause related marketing, in-kind, employee engagement, workplace giving etc.)
• Undertake special assignments, as directed

 

PERSON SPECIFICATION

Essential Qualifications

 

Work Experience:

•  Bachelor’s Degree, or equivalent experience
• Technical expertise and experience working in the consumer goods industry and community
• Strong experience of front-line corporate fundraising and/or partnership development experience in a dynamic, fast-paced environment
• Experience leading 1-2 full time team, preferably fundraising

Demonstrated Skills and Competencies:

•  Management or solicitation of partnerships valued at or above $1,000,000 USD per year.
• Ability to develop thoughtful project management plans and implement them in timely and detailed fashion.
• Ability to work accurately and productively in a fast-paced environment and adapt to shifting priorities.
• Ability to effectively interact with a variety of internal and external contacts with confidence and poise.
• Ability and willingness to travel domestically and occasionally internationally, and ability to work evenings and weekends for urgent matters.

Desired Qualifications:

•  Strong project management skills, experience working on multiple projects with global cross-functional teams.
•  Dedication to supporting DEI efforts through development of multi-faceted partnerships that benefit a wide range of clients with varying backgrounds.

Operations Officer (Internal role names: Scheduler, Response Coordinator and Volunteer Coordinator)
 

Time: 2.5 days per week (20 hours). Monday is an essential working day, the rest of the time can be worked flexibly within business hours.

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £26,000 full time equivalent 

Deadline: 11th July

As Scheduler, you’ll help allocate new client referrals to our team of practitioners and coordinate smooth handovers between team members. You’ll work closely with the Scheduling Lead and wider operations team to ensure efficiency and continuity of care.

In the Response Coordinator role, you'll manage all incoming enquiries via phone and email, ensuring timely responses and directing queries to the appropriate team member.

As Volunteer and Placement Coordinator, you’ll oversee the onboarding of volunteers and Music Therapy student placements, matching individuals to suitable settings, and handling DBS checks and references.

You’ll also contribute to ongoing improvements by sharing feedback and insights from your role to support the development of internal systems and processes.

Accountabilities

This role involves a range of duties that may vary week to week. Key responsibilities include:

• Responding promptly to general enquiries from individuals and organisations via phone and email

• Supporting the scheduling team with new referrals, service contracts, and opportunities, including liaising with Music Therapists and Community Musicians

• Maintaining accurate and up-to-date records in our CRM system (Salesforce or similar experience is desirable), including logging communications and key information

• Ensuring clear and consistent communication with clients, referrers, and partner organisations regarding referrals and enquiries

• Creating and managing service agreements using Jotform

• Assisting with assurance and compliance paperwork

• Transferring referral data and supporting team members in keeping client records current

• Coordinating student placements and volunteer onboarding, including DBS and reference checks and matching to appropriate settings

• Signposting individuals to relevant resources where appropriate

• Providing operational support to team members and directing queries to the appropriate colleague

Person specification

We are looking for a highly organised, efficient individual who can work independently and take initiative when needed. The ideal candidate will demonstrate empathy and sensitivity in all communications, with a warm and supportive telephone manner and the ability to write clear, compassionate email responses to clients and referrers.

Strong interpersonal skills and a collaborative approach are essential, as this role involves close interaction with colleagues across the team. An understanding of, or willingness to learn about, music therapy and the experiences of our clients is important.

Confidence using digital tools and systems is essential, as the role involves working with a range of platforms to support service delivery and coordination.

Key essential competencies: 

• Excellent and clear communication both written and verbal 

• Attention to detail

• Ability to prioritise effectively where needed

• Ability to work with sensitive data confidentially and in line with GDPR requirements

• An empathic and understanding approach

• Understanding of safeguarding practices and willingness to stay up to date with regular training

• Ability to understand the needs of our clients to help ensure the right support, in collaboration with the practitioners 

• Ability to work responsively to changes

Desirable: 

• Experience of working with a CRM database, Salesforce is preferable

• Experience using Google workspace and Google Docs and Sheets 

• Experience working with Jotform and Slack is preferable

Training will be provided in all these areas should you not have experience working with these platforms. 

Job benefits

With our benefits there is something good for everyone. We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.

That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:

• Competitive annual leave allowance

• Flexible working

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

Closing date for applications: 11th July 2025

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website

The National Landscapes Association represents the UK’s 46 National Landscapes – legally protected places where nature and people thrive together. We lead and champion action to protect and restore these special landscapes for the benefit of everyone.

We’re looking for a Data and Evidence Officer to support our work on the Gower Landscape Connections project and across the wider Association. If you’re passionate about using data to tackle the climate and nature crises, and can turn complex information into powerful insight, this could be the role for you.

You’ll be responsible for sourcing, analysing and mapping ecological, climate and socio-economic data to inform practical conservation planning. Working closely with the Gower team, as well as the Association’s Nature-based Solutions programme, you’ll help develop systems that drive landscape-scale action. You’ll also play a central role in maintaining and evolving our GIS tools, supporting bids for major nature recovery funding.

We’re looking for someone with experience handling both statistical and spatial data, who communicates clearly and can collaborate across teams. You should be as comfortable working with detailed evidence as you are thinking strategically about long-term impact. If you care deeply about nature, evidence, and equitable solutions, we’d love to hear from you.

Swyddog Data a Thystiolaeth – Cysylltiadau Tirwedd Gŵyr

Mae Cymdeithas Tirweddau Cenedlaethol yn cynrychioli 46 o Dirluniau Cenedlaethol y DU – lleoedd sydd wedi’u diogelu’n gyfreithiol lle mae natur a phobl yn ffynnu gyda’i gilydd. Rydym yn arwain ac yn hyrwyddo camau i ddiogelu ac adfer y tirweddau arbennig hyn er budd pawb.

Rydym yn chwilio am Swyddog Data a Thystiolaeth i gefnogi ein gwaith ar brosiect Cysylltiadau Tirwedd Gŵyr ac ar draws gwaith ehangach y Gymdeithas. Os ydych chi’n angerddol am ddefnyddio data i fynd i’r afael â’r argyfyngau hinsawdd a natur, ac yn gallu troi gwybodaeth gymhleth yn fewnwelediad pwerus, gallai’r rôl hon fod yn addas i chi.

Byddwch yn gyfrifol am ddod o hyd i ddata ecolegol, hinsawdd a chymdeithasol-economaidd, ei ddadansoddi a’i fapio i lywio cynllunio cadwraeth ymarferol. Gan weithio’n agos gyda thîm Gŵyr, yn ogystal â rhaglen Atebion yn Seiliedig ar Natur y Gymdeithas, byddwch yn helpu i ddatblygu systemau sy’n sbarduno gweithredu ar raddfa dirwedd. Byddwch hefyd yn chwarae rhan ganolog yn y gwaith o gynnal a datblygu ein hoffer GIS, gan gefnogi ceisiadau am gyllid ar gyfer adfer natur.

Rydym yn chwilio am rywun sydd â phrofiad o reoli data ystadegol a gofodol, sydd yn cyfathrebu’n glir ac yn gallu cydweithio ar draws timau. Dylech fod cystal wrth weithio gyda thystiolaeth fanwl ag ydych chi wrth feddwl yn strategol am effaith hirdymor. Os ydych chi’n poeni’n ddwfn am natur, tystiolaeth, ac atebion teg, hoffem glywed gennych.

Exciting Opportunity: new role of Deputy Head of Heathrow Multi Faith Chaplaincy 

Heathrow Multi Faith Chaplaincy charity (CIO) is based at the airport and seeks to support everyone’s life journey.

Are you a compassionate faith leader, with chaplaincy and management experience, passionate to support diverse communities?

We are seeking to appoint a Deputy Head of Heathrow Multi Faith Chaplaincy to join our team. Heathrow is the UK’s only hub airport and is the best-connected airport in the world. You will be involved in offering frontline chaplaincy and supporting the Head of Heathrow Chaplaincy in the coordination, management and leading of the team with an emphasis on operational excellence.

Please note: 

• this role has a genuine occupational requirement to be filled by a person in good standing with one of the following faith groups: Buddhist, Christian, Hindu, Islam, Jewish or Sikh. 

• this role is subject to an enhanced DBS check. Please do not apply for this position unless you are committed to safeguarding and promoting the welfare of children and at-risk adults.

The closing date for receipt of applications is midnight on Wednesday, June 25, 2025. 

**Please note, we are currently interviewing for this role and are no longer accepting applications. All applications submitted from Monday 9th June will be placed into a holding space and be considered when/if we have further need for freelancers.**

We are looking for people to join our pool of freelancers, delivering our Transforming Spaces programme and helping us to deliver our ambitious project targets to ensure many more children and young people can have safe spaces to sleep, learn and play. We redecorate children's bedrooms, as well as local youth clubs and community centres which children rely on for support. The purpose of the programme is to provide children living in unsuitable accommodation with safe environments where they can sleep, learn, play, and grow.

Renovation projects are designed with support from The Childhood Trust’s pro bono interior design team at Katharine Pooley and completed in one day by a group of volunteers. There is growing demand from both communities who need our support and from volunteers who want to give their time to make a difference. 

Project days can be long - sites are based across London so can mean 8am starts and finishes after 6pm. 

Job Title: Database Officer

Location: London (Hybrid, 1 day in office per week)

Salary: £33,000 – £35,000 per annum

Hours: Full-time, Monday to Friday, 9am – 5pm

As Database Officer, you will be the backbone of the data management, supporting the Data & Appeals Manager and wider Development Team. Your expertise in CRM systems, data accuracy, and reporting will ensure we maximise fundraising opportunities while maintaining strict compliance with data protection laws.

What You'll Do

• Manage and maintain Raiser’s Edge NXT CRM database
• Process and reconcile donations alongside the Finance team
• Generate targeted data reports and support fundraising appeals
• Ensure data integrity, conduct audits, and maintain GDPR compliance
• Provide training and advice to colleagues on database use
• Collaborate with external agencies for data-driven campaigns

What We're Looking For

• Strong experience with CRM systems (Raiser’s Edge preferred)
• Advanced skills in Excel, including pivot tables, lookups, and data cleaning
• Experience managing large datasets and performing data imports/exports
• Excellent attention to detail and ability to meet deadlines
• Proactive, self-motivated, and a team player
• Empathy with our mission and a commitment to our values

Join a passionate, global charity making a real difference.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are seeking a highly organised and detail-oriented Procurement Administrator to support the procurement function within Harris Federation. This role is essential in ensuring that all goods and services are sourced efficiently, cost-effectively, and in compliance with public sector procurement regulations and institutional policies.

You will play a key role in supporting the Procurement Team by ensuring timely delivery of resources and services, providing administrative support to the Team and having responsibility for procurement processes and policies.

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MAIN AREAS OF RESPONSIBILITY

Procurement processes and files

• To maintain and have responsibility for the Procurement Team’s eFiling system/SharePoint folders.
• Responsibility for overseeing the registration of new suppliers onto the Procurement Team’s e-tendering portal.
• To issue, collate and consolidate information requests from stakeholders at various levels.
• Requisition and reconciliation of purchase orders with invoices and liaise with the finance team to ensure timely and accurate payments.
• To manage low level categories where appropriate.
• Support the preparation of monthly, quarterly, and annual procurement reports and spend analysis for the Procurement Team and Senior Leadership.

Administration and diary management

• To provide administrative support to the Procurement Team; team calendar management, scanning, shredding, downloading and filing documents.
• To arrange and co-ordinate supplier presentations; organizing meetings rooms, receiving guests, taking meeting notes etc.
• To deal with day-to-day enquiries from internal and external stakeholders in a professional and timely manner.
• Assist academies with their requests relating to the scheme of delegation, approval thresholds, purchase requests, conducting benchmarking exercises and in some instances obtaining competitive quotes via our frameworks or recommended suppliers to ensure best value.
• Maintain a procurement calendar to manage contract renewals, tender deadlines, and key procurement events.
• Coordinate supplier meetings and performance review meetings with suppliers.
• Maintain and have responsibility for procurement mailboxes.
• To maintain Procurement’s intranet pages.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• A high level of computer literacy with practical knowledge and application of all Microsoft Office applications.
• English and Maths GCSEs at Grade C or above.
• A-Level / BTEC / HND or equivalent/similar with demonstrable experience of an office environment.
• General commercial awareness
• Experience in a procurement or administrative role
• Experience working with SharePoint
• Ability to analyse data and generate reports.
• Experience working with purchase orders, suppliers, and financial systems.
• Excellent organisational and time-management skills.
• Excellent attention to detail and accuracy.
• An effective communicator, verbally and in writing with excellent numerical skills.
• Excellent listening and communication skills
• Excellent telephone manner and presentation of professional image.
• Ability to work as part of a team
• Ability to work under pressure and ensure deadlines are met.
• Ability to organise and prioritise workload and work on own initiative .
• Commitment to delivering excellent level of professional customer service.

For a full job description and person specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

The National Youth Agency is looking for a new Assessment & Data Administrator to join our Academy Team.
 
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role. 
 
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes. 
 
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
 
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
 
Key responsibilities for this role will include:

• Registration of learners across awarding organisation(s) for all courses.
• Maintenance of learner records with the awarding organisation(s).
• Supporting lead IQA in preparation for external quality assurance visits.
• Management of and claiming of completed certificates and their distribution to learners across all courses. 
• Maintaining accurate records of learner data for reporting and planning purposes. 
• Supporting the Academy team by providing data on learner number, course breakdown and completion rates. 
• Handle incoming enquiries relating to Academy operational processes. 
• Create effective interactions with customers across various platforms. 
• Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey. 
• Managing customer queries and assigned inbox. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape. 
• Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard. 
• Maintain in-depth knowledge of NYA Academy products and services. 
• Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available. 
• Provide support to the Academy Team and wider NYA as appropriate 
• Provide effective call handling day-to-day.
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221 931

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

We are looking for a Deliveries and Stock Collection Driver to work on our vans delivering and collecting furniture, and support the Logistics team to maximise sales. Successful applicants will be part of an awesome Logistics team led by the Logistics Co-ordinator and will have key responsibilities within that team.

The successful candidate will be comfortable and experienced both in a customer service/retail environment and driving a 3.5t Luton van. So, you will be working in a team with volunteers and our residents, so a positive, “can do” we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Some of the things that we are looking for in our Deliveries & Stock Collection Driver:

• Full Driving Licence
• GCSE in Maths and English or equivalent
• Experience working as part of a team IT skills, including Microsoft Word, basic Excel, internet, websites, and email
• Experience in delivery planning
• Recycling or second-hand retail experience
• Customer service and stock and cash experience
• Effective verbal communication and listening skills
• Ability to stay calm and cope under extreme pressure
• Ability to delegate
• Effective administration, organisation and time management
• Ability to maintain professional boundaries 

So, if you hold optimism for change, advocate for social justice and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

Please only apply if you match the criteria stated in the role requirements,

The College is seeking to appoint a Safeguarding Administrator and Deputy DSL to support the delivery of high-quality pastoral care in the School, liaising with and working alongside the pastoral care team. The Safeguarding Administrator will be a Deputy Designated Safeguarding Lead and will liaise with external agencies as required.

The successful candidate will provide a high level of comprehensive administrative support for the safeguarding and pastoral care team. You will be a competent IT user with excellent communication and interpersonal skills.  The ideal candidate will be highly organised along with  time management skills and the ability to prioritise and react with competing demands.  Familiarity with current safeguarding and child protection legislation in the UK would be desirable as well as experience of working within a multi-agency or educational environment.

The College offers a competitive salary, pension membership with life assurance cover, generous school fee discount, private health plan and other lifestyle benefits.

The School is committed to the principles of equal opportunity, diversity and inclusion. We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community.

Further details and application pack can be downloaded via our website.  Applications must be made via the Epsom College Application form. 

Closing date 20th June 2025

The post is exempt from the Rehabilitation of Offenders Act and as part of the selection process a criminal check by the Disclosure and Barring Service will be required. Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

About Us

The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.

We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.

ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.

We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.

The Role

We are seeking a highly capable and motivated Deputy Director to lead our quality assurance work and play a central role in shaping and delivering cross-sector projects. You will oversee the management and strategic development of the Advice Quality Standard (AQS) and collaborate closely with the Director on broader organisational and policy initiatives.

You’ll represent ASA at external stakeholder meetings, manage contracts and project teams, and act as a senior leader within a small and dynamic team that is passionate about access to justice and social welfare.

Key Responsibilities

• Lead on the delivery of the Advice Quality Standard, ensuring its integrity and independence as a sector-wide benchmark.

• Manage and deliver strategic projects aligned with ASA’s business plan and broader goals.

• Represent ASA at external meetings, consultations, and strategic discussions with stakeholders.

• Line manage project staff and consultants, and oversee contract relationships with AQS licence holders.

• Build and maintain strong relationships with key partners and funders, including government and regulatory bodies.

• Identify opportunities for growth and development in ASA’s offer to the sector.

• Support ASA’s communications strategy, including website, newsletters, and social media.

• Stand in for the Director when required and contribute to the wider running of the organisation.

What We’re Looking For

We are looking for someone who is passionate about social justice and experienced in leading quality assurance or project delivery in a public or voluntary sector context.

Essential skills and experience include:

• Commitment to the values of human rights, social justice, and access to justice.

• Strong project management skills and experience delivering strategic outcomes.

• Understanding of standards and quality assurance in service delivery.

• Excellent communication and stakeholder engagement abilities.

• Proven experience in managing people, partnerships, and budgets.

• Ability to work flexibly, independently, and as part of a collaborative team.

Desirable experience includes:

• Direct knowledge of the social welfare advice sector.

• Experience managing quality assurance frameworks in public services.

• Skills in fundraising, evaluation, or research.

Benefits

• Salary: £42,000 per annum (inclusive)

• Pension Contribution: 6% employer contribution

• Annual Leave: 30 days + 8 statutory bank holidays

• Flexible Working: Office space available in central London, with flexible hybrid arrangements

• Professional Development: Opportunities for training and learning within a supportive environment

• Impact: A unique opportunity to influence quality and standards across a critical sector

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.