Community volunteer coordinator jobs

Ashinaga UK is recruiting a Programme Coordinator (Maternity Cover) to support the delivery of the Ashinaga Africa Initiative (AAI) leadership scholarship programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year. 

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.  

This role is offered on a 12-month fixed-term contract to provide maternity cover.

Programme Coordinator

• Location: Hybrid. Candidates must be willing to travel regularly for programme activities and team meetings.
• Contract: Full-time, Monday to Friday with occasional work on weekends or evenings. 
• Hiring Date: mid to end August 2026 (fixed term 12-month contract, Maternity Cover). 
• Salary: £30,000 - £32,000 dependent on candidate’s experience. 
• Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary. 
• Holiday allowance: 24 days per annum (pro rata - in addition to public holidays). 
• Probation: The postholder will be subject to a three-month probation period. 
• Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK. 
• Deadline for applications: July 10th. Applications will be reviewed on an ongoing basis. 

Key Responsibilities

Programme Coordination & Operations 

• Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities). 
• Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications. 
• Coordinate event speaker invitations, facilitator briefs, and session materials. 
• Track Scholar attendance, progress and compliance across the year. 
• Draft Scholar-facing policies to support effective delivery of the programme. 
• Supporting with university admission processes and student visa applications.

Scholar Support 

• Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking. 
• Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
• Support Scholars as they develop their Ashinaga Proposal social impact projects. 

Data & Systems Management 

• Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems). 
• Support line-manager in monitoring programme KPIs and documenting insights. 

Communication 

• Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports. 
• Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact 

Essential qualifications, experience and skills: 

• A Bachelor’s degree or equivalent experience 
• Right to work in the UK 
• Strong organisational and administrative skills 
• Excellent attention to detail 
• Ability to manage multiple priorities and meet deadlines 
• Excellent communication and interpersonal skills 
• Knowledge of the UK higher education system
• Ability to work independently and collaboratively 
• Adaptable and comfortable in a fast-paced environment 
• Values aligned with Ashinaga’s ethos, vision, and mission 
• Ability to travel regularly in the UK.

Desired skills and experience: 

• Experience working with university students or international students, particularly from sub-Saharan Africa 
• Experience working with or volunteering in charities or NGOs 
• Experience using data management systems
• Understanding of UK university admissions processes as well as UK student visa application processes
• Understanding of global development and current affairs 
• Passion for social impact, leadership, and African development 
• French or Portuguese language efficiency is a bonus. 

Competencies and mindset: 

• Proactive, self-driven mindset 
• Strong problem-solving skills 
• Comfort with logistics and project management 
• Ability to build trust and supportive relationships with Scholars 
• Passion for widening access to education

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the North Lincolnshire area.

Position: 000014 Stroke Association Support Coordinator

Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2028. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service.

· Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on our CRM database.

· Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors

· Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits.

· Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.

About You

The post holder will have experience/background in:

· Providing person centred support.

· Working to improve outcomes for individuals/communities

· Using technology and IT systems to support your work and keep timely, accurate records.

· Working collaboratively with other professionals in a variety of settings.

· Deliverig presentations and organising local events

This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

East of England – with travel across the region

We are looking to recruit a Mentoring Programme Co-ordinator that will work to expand The Salvation Army’s Starfish programme across the East of England Division. Starfish is a mentoring programme designed to work with children and young people in schools, aged 9-16 years.

Working within a school’s student wellbeing support, Starfish provides committed and trusted adults (mentors) to work with young people who need Early Help without which they would be at risk of not meeting their full potential. Their identified needs may relate to their health, educational or social development.

Key responsibilities:

• Establish and grow the Starfish Schools Mentoring Programme within local primary and secondary schools ensuring efficient and effective delivery and monitoring.
• Recruit and support volunteer Starfish mentors from the local Salvation Army corps and other churches in line with Salvation Army volunteer and Safe & Sound guidelines.
• Support and supervise volunteer coordinators / mentors including identifying and facilitating relevant training.
• Oversee all pupil referrals to the programme, ensuring all relevant information and reports are submitted to schools. Attending multi-agency meetings when required.
• Provide one-to-one mentoring with pupils to increase participation in education, with a focus around emotional health and wellbeing including personal development and life skills, guided by a Trauma Informed Practice approach.

The successful candidate will have:

• A degree with relevant qualification in children’s or youth work qualification and/or extensive experience of working with children and youth in education ages 9-16 and or in the wider community. Applicants with transferable / relevant skills will also be considered.
• Knowledge of issues affecting young people (e.g. education, poverty, mental health) creative and cultural landscape.
• Excellent people skills with extensive experience in managing staff, volunteers and working with children and young people (individuals and groups).
• Ability to create and run age-appropriate positive mentoring activities.
• The credibility, confidence and skills to represent The Salvation Army appropriately and professionally in a variety of settings and be able to develop strong and effective partnership opportunities and relationships that will extend the reach and impact of the Starfish programme across a wide area.
• Experience conducting effective monitoring and evaluation to increase effectiveness.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check DBS: Enhanced with barred list or the child workforce and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on our website. 

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: 35 hours per week (with occasional evening and weekend working)

Closing date: Friday 26 June 2026

Support Coordinator

We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service in Sheffield.

This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.

Position: 000016 Stroke Association Support Coordinator

Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: Fixed-term. Our services are contracted, we currently have funding until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July

Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield.

You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.

· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties

· Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls).

· Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers.

· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.

· Working with other health and social care professionals across the stroke pathway to ensure high quality support.

· Working from home but as part of a team of coordinators.

· Delivering stroke support groups in the area.

· Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support.

About You

You will have:

· Experience working with people within a health and/or social care profession or other caring capacity.

· Experience of maintaining accurate records using IT skills and database systems.

· Effective caseload management and organisational skills.

· Excellent interpersonal skills to work with a diverse range of people.

· Experience designing and facilitating groups.

· A flexible working approach, being able to work independently and use initiative.

This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Support Coordinator

This is an exciting opportunity to join our team in South Warwickshire. 

We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: 000013 Stroke Association Support Coordinator

Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2027. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

· Providing personalised information, advice and support to address any needs identified.

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs.

· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The Befriending Coordinator is responsible for delivering a structured, outcome-focused befriending service for older residents experiencing loneliness, social isolation, poor wellbeing, and complex life circumstances. Using a strengths-based and person-centred approach, the coordinator will manage a caseload of residents, coordinate support interventions, develop partnership pathways, and ensure residents are connected to appropriate community and wellbeing services. The role combines direct client support, partnership working, volunteer coordination, safeguarding oversight, monitoring, and outcome measurement to improve independence, confidence, wellbeing, and community engagement for Westminster residents.

If you would like to apply for this vacancy, please email your CV with a supporting letter (showing how you meet the personal specification).

Closing date: 22nd June 2026 at noon. Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We reserve the right to close the vacancy early should a suitable candidate be appointed.

We're looking for a Dad Matters Coordinator to play a key role in expanding our reach, engaging more fathers and helping families thrive during pregnancy and early parenthood.

Job Title: Dad Matters Coordinator
Employer: Home-Start Surrey
Hours: Part time, 18.5 hours a week. Work patterns and hours will be agreed with the successful candidate.
Salary: £27,000 - £32,000 per annum, pro rata
Location: This role will cover locations across Surrey, but with a particular focus on the East of Surrey. Offering the chance to work face-to-face in community and partner venues. Every day is varied and rewarding, as you help improve the lives of families.

About Us

Home-Start Surrey is a voluntary organisation committed to promoting the welfare of families with young children. Our mission is to give children the best start in life by supporting parents, especially during challenging times.

Dad Matters Surrey, delivered by Home-Start Surrey, supports fathers during pregnancy and the first two years of parenthood to improve paternal wellbeing, strengthen family relationships and promote positive outcomes for babies and families. Working in partnership with local maternity services and hospitals, the project engages fathers through hospital outreach, peer support, workshops and one-to-one support, addressing the growing need for dedicated support for dads who often feel excluded from perinatal services.

As Dad Matters Coordinator your key responsibilities will include:

• Deliver face-to-face support and engagement with dads.
• Raise awareness of mental health and parenting support available to fathers.
• Support volunteers with lived experience of fatherhood.
• Collaborate with partner organisations to ensure holistic family support.

We’re looking for someone who is:

• Passionate about supporting dads and families.
• An excellent communicator and relationship-builder.
• Confident working independently and as part of a small team.
• Knowledgeable about perinatal mental health and the challenges faced by dads.

What We Offer

• Flexible working hours and locations.
• A supportive, values-driven team culture.
• The chance to make a real, lasting impact on families in your community.

Deadline for applications: 5pm Friday 10th July
Interviews: w/c 20th July

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Home-Start Surrey is committed to equal opportunities and safeguarding children.

All roles are subject to an enhanced DBS check and references.

​No agencies please.

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service delivering in Herefordshire and Worcestershire.

This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.

Position: 000012 Stroke Association Support Coordinator

Location: Home-based Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Part-time, 28 hours per week

Salary: Circa £22,600 per annum  (FTE circa £28,300 per annum)

Contract: Fixed term. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 20 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have:

· Experience/background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality; Herefordshire and Worcestershire, to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Support Coordinator

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: 000009 Stroke Association Support Coordinator

Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5 July 2026

Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

· Experience/background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Family Support Coordinator

We are looking for a skilled and motivated male Family Support Coordinator to deliver targeted, high-quality support to fathers and male caregivers across Stroud and Gloucester.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Please note that due to the nature of this role, we can only accept male applicants.

Position: Male Family Support Coordinator (Dad Matters)

Location: Stroud and Gloucester/Hybrid (covering hospital, family hub and community settings)

Hours: Part-time, 33 hours per week

Salary: £32,597 pro rata (£29,337 actual)

Contract: Permanent

Closing Date: 8th July 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Join a local charity supporting families with young children through home visiting, group work, one-to-one support and targeted projects. 

The Role

Dad Matters Gloucestershire is part of the wider family support offer. It focuses on improving the wellbeing, confidence and engagement of fathers and male caregivers, particularly during pregnancy, early parenthood and times of family stress or transition.

This role will focus on engaging fathers who may be less likely to access traditional services, including through outreach, hospital-based engagement, family hub delivery, one-to-one support and home visiting. You will build and manage a targeted caseload aligned to family hubs and areas of highest need and bring specialist knowledge of father engagement whilst contributing to the ongoing development of Dad Matters practice across the organisation.

This role requires flexibility, including regular out-of-hours work, to ensure fathers can access support at times and in places that work for them.

Key accountabilities include:

• Deliver high-quality, targeted support to fathers and male caregivers
• Lead outreach and engagement activity with fathers and underrepresented groups
• Act as a specialist in father engagement within the wider family support team
• Contribute to the effective delivery and development of Dad Matters across the locality
• Work in partnership with local services to strengthen support for fathers and families

About You

We are looking for someone who understands the importance of supporting fathers and male caregivers, and who can build trust with people who may be unsure about asking for help. You will be confident working with families, able to manage a caseload, and comfortable delivering support in a range of settings including hospitals, family hubs, homes and community spaces.

You will need to be flexible, relational and practical, with the ability to work some evenings or weekends to reach fathers at the right time.

You will bring:

• Experience of working with families, fathers, parents or caregivers
• Experience of providing outreach support to families or individuals
• An understanding of the challenges families can face during pregnancy, early parenthood and family life
• Strong relationship-building skills
• Confidence in outreach, engagement and partnership working
• Good safeguarding awareness
• The ability to keep accurate records and manage a caseload
• A commitment to inclusive, non-judgemental and strengths-based support

Please note this role is only open to male applicants. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

You may also have experience in areas such as Family Support Worker, Family Support Officer, Parent Support, Family Case Worker, Parent Case Worker, Family Outreach Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes. 

This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.

You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.

Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £25,600 pro-rata (£32,000 FTE)

Key Responsibilities:

Financial

• Deliver or exceed agreed income targets across community and challenge event  fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.

Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.

Management

• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.

Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.

• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.

Reporting

• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: Monday 13th July 2026 at 5pm

Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.

Location: Birmingham (hybrid role with a minimum of 2-3 days in the office)

1st stage interviews: 29th June, face-to-face in Birmingham

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join The King’s Trust as an HR Coordinator and play a vital role in delivering a seamless, high-quality employee experience that directly supports our mission to empower young people. Sitting within our People & Learning team, you’ll be at the heart of the employee lifecycle - ensuring every interaction, from onboarding to leaving, is handled with accuracy, care and efficiency. Your work will underpin our ability to have the right people in the right roles at the right time, enabling meaningful impact where it matters most.

In this fast-paced shared services environment, you’ll manage a broad range of HR processes and be a trusted first point of contact for colleagues across the organisation. You will:

• Deliver end-to-end employee lifecycle support, including contracts, changes and leaver processes
• Provide guidance on HR related queries such as; family leave, annual leave and sickness entitlements
• Maintain accurate HR data and systems (SAP SuccessFactors) with a strong focus on GDPR compliance
• Manage pre-employment checks and partner with payroll to ensure data accuracy and timeliness
• Provide responsive, high-quality support via the HR Help Desk and Volunteer Help Desk
• Conduct employee and volunteer vetting checks in line with safeguarding requirements

This role is perfect for someone who thrives on detail, organisation and service excellence. You’ll bring proven experience across the HR lifecycle within a shared services or similar environment, alongside strong customer service skills and confidence managing competing priorities. A solid understanding of data protection, HR policies and systems (ideally SAP SuccessFactors), combined with clear communication and a proactive, solutions-focused mindset, will set you up to succeed in this role.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need HR Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of HR Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4050 

About the role 
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

How to apply 
The closing date for applications is midnight, 7th June 2026. 

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.