Compliance Jobs

FareShare Go

Customer Support Executive

Reporting to: Customer Manager

Location: Sheffield

Contract: Permanent

Hours: Full time, 35 hours a week

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives

We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using technological solutions, we connect charities with edible surplus foods from several major retail and restaurant partners across the country.
FareShare’s Strategy and Vision

Our Purpose: We are doers. We are a community. We change lives.

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it is only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

The Customer Support Executive role is responsible for assisting both internal and external stakeholders through out every action taken. This role is required to have in depth knowledge of all FareShare Go, and FareShare Uk’s policies and procedures, our various systems and platforms, excellent communication and analytical skills and a can-do attitude. The Customer Support Executive is the face of FareShare to our partner organisations, answering inbound queries to identify not only the issue but the root cause of the problem, and are responsible for seeing this through until the underlying cause has either been resolved or escalated to a stakeholder to investigate. This role goes beyond looking at these issues on a case-by-case basis, being responsible for highlighting trends across the issues that come across the support teams' desk to identify overarching themes and suggesting improvements to address these. Relationship management underpins every action carried out throughout the day, be it customer, stakeholder, or colleague facing to ensure that we are providing the best possible service we can. This can take many forms, from complaint handling with our customers when there is a retailer issue, expectation management when there is a customer misunderstanding, conflict resolution between our customers and/or retailers, to ensuring that all our records are detailed, up to date and inclusive of all information needed for our colleagues to carry out their role. This team sets the standard for customer support for FareShare, acting as brand ambassadors whilst advocating for our charities and retailers alike to ensure that we achieve our mission of ensuring that suitable food reaches our communities by supporting our community partners who tackle the causes behind the symptoms of food poverty in the United Kingdom. 

Main areas of responsibility

Resolving support issues

• Working with our charities to maintain seamless high quality support, including solving issues as they arise, and escalating to appropriate stakeholders.

Charity compliance

• Managing all charity compliance workstreams for one of four FSGo Regions through effective reporting, analysis, communication and intervention with charities to achieve agreed KPIs

 Effective use of CRM

• Understanding and using a Customer Relationship Management system to support all charities, by maintaining up to date records on all charities and scheduled donations. 

 Supporting regional teams

• Working closely with our regional field teams to transition charities from initial to ongoing support, supporting their engagement and retention work with collecting charities.

 Stakeholder support

• Working with the data support team to identify support trends, by analysing performance, gauging satisfaction and proactively escalating key issues.
• Working closely with our retailer partners and tech supplier to resolve issues and action requests.

Charity Recruitment and lead Generation

• Make charity eligibility assessments and understand their need and capacity for surplus food, in order to maximise the volume of food donated.
• Assisting with rollouts to new retailers, proof-of-concept and trial initiatives.

Person specification

Essential Criteria

• Excellent communication skills
• Excellent analytical skills
• Be an empathetic team player
• Be able to efficiently manage your own time
• Have strong relationship building skills
• Be organised, with a proven track record of achieving quality results
• Be able to manage and control data and information
• Have a proven ability to create links across teams to share best practices
• Be flexible about your working arrangements as the role may involve travel to other areas of the UK

Desirable Criteria

• Knowledgeable with CRM platforms, especially Salesforce
• Experience using PowerBi reporting
• Independent and innovative, creative thinkers
• Have a strong career history doing similar roles in any sector.
• Understanding of the ‘not for profit’ sector.
• Previous experience of working with food waste in an academic or professional setting is advantageous.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We're seeking a skilled and dedicated Maintenance Contracts Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Maintenance Contract Officer plays a vital role in managing our contracted services effectively to enable this. This is a great opportunity for someone who is resourceful, interpersonal and a strong team player. 

About the role:

As a Maintenance Contracts Officer, you will be responsible for ensuring our contracted suppliers provide high quality, reliable services to our supported housing schemes, to ensure clients have safe, good quality accommodation they can call home.

In your role, you will lead on tender and procurement processes to secure contracts with suppliers that deliver reliable, cost-effective, and high-quality services. You will be responsible for ensuring all contracted suppliers hold relevant qualifications, health and safety and, insurance requirements at the point of tender and throughout the contract period.

You will work with the wider maintenance team to respond to queries from our supported housing colleagues related to contracted services.  

About you:

• You’ll bring experience of contract administration and monitoring the performance of contracted suppliers, with the ability to implement and manage supplier performance improvement plans.  
• Your toolkit includes an understanding of customer needs, and how to manage expectations to deliver a professional service, including recognising and managing dissatisfaction. 
• You have strong negotiation skills, actively listen and effectively adapt to meet the needs of all stakeholders.  
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service. 
• You are self-motivated and understand the impact of your work and follow through.
• You can handle multiple tasks and projects simultaneously and prioritise and schedule tasks to meet deadlines and goals.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

This role is more than a job, it’s about making a safe home for people who have experienced homelessness, we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.

Apply now to become a pivotal part of the Single Homeless Project’s Maintenance Team.

Important Info:

Closing Date: Sunday 02nd June at midnight

Interview Date: Wednesday 12th June at 245 Gray’s Inn Road, WC1X 8QY 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Contracts Administrator

Closing date for applications 23:59 hours on 4th June 2024

Salary  £28,890 per annum

To apply via our website 

Successful candidates must demonstrate their ability to:

1. Represent Safer Renting as contracts administrator for all borough funders or partner organisation ensuring compliance by all parties with procedures and protocols 
2.  Proactively deliver a cycle of performance reports, invoices and periodic reviews between the partners
3. Trouble-shoot, recognise potential disputes and escalate issues of non-compliance 

Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with frontline Indigenous Peoples and other communities in the fight against tropical deforestation, biodiversity loss and climate change.

We are seeking an Operations Officer with a diverse skill set to effectively manage RFUK’s premises, IT infrastructure, HR coordination, and overall administrative functions. This role plays a pivotal role in supporting senior management and all staff in advancing our critical mission.

We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.

Person specifications

We seek a dynamic individual who is adaptable and proactive, with a strong problem-solving ability. Exceptional organisational and time management skills are essential, enabling autonomy and proficient handling of multiple deadlines. Effective communication and interpersonal skills are crucial for cultivating excellent relationships within our international  team and external stakeholders.

We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.

An opportunity to join an enthusiastic team to play a pivotal role in implementing HR systems, fostering a positive workplace culture, promoting diversity and inclusion, and supporting the professional development of our staff.  The successful candidate will have a background in delivering the whole employment life-cycle processes, and will report to and support the Director of Operations in delivering systems and administration that help the organisation to operate more consistently.

An ideal role for an experienced People & Culture or HR Officer who is driven to get the job done using collaboration across the organisation, and make an impact working with community managers and the senior leadership team to make Keychange an even better place to work.

Key Responsibilities:

• Develop and implement HR policies and procedures in compliance with UK employment law and best practices.
• Oversee the recruitment and selection process, including job postings, candidate screening, and interviews.
• Coordinate employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing staff members.
• Manage employee relations issues, including conflict resolution, performance management, and disciplinary actions.
• Communicate the employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Maintain accurate HR records and ensure data confidentiality and compliance with GDPR regulations.
• Collaborate with managers to identify staffing needs and develop workforce planning strategies.
• Monitor and evaluate HR metrics, such as turnover rates, employee engagement scores, and diversity metrics, to identify areas for improvement and inform decision-making.
• Stay informed about current HR trends and best practices and make recommendations for continuous improvement.

This role is 0.5-0.6 FTE with options for flexible and hybrid working.  Working hours will be discussed with the successful candidate to ensure a mutually beneficial working pattern

Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds.  We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.

It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.

As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager, Trusts Executive and the new Trusts and Institutional Funding Executive. The main task of the Institutional Funding Lead is to secure funding from UK-based institutional donors, with a primary focus on the FCDO.

You will drive forward dynamic and proactive engagement strategies directly with UK-based institutional donors and indirectly through consortia, as well as developing and supporting organisational positioning for contracts and grants.

This role will introduce innovative and agile funding approaches and models to enhance War Child UK’s competitiveness in a complex donor environment. You’ll achieve this by working closely with the War Child Alliance Foundation to research and analyse opportunities, enhance and support donor engagement plans, and drive forward engagement opportunities to maximise and secure funding.

About the role

• Develop and strengthen a network of contacts with relevant representatives from UK institutional donors and partners, primarily FCDO, institutional foundations and INGOs, to enable consortia to develop and grow.
• Identify funding needs within War Child and match them with institutional funding opportunities by engaging with country teams, the regional teams and the Alliance institutional funding coordination.
• Lead the co-creation, coordination, and design of complex and challenging proposals for institutional funding opportunities, including multi-country opportunities or large-scale consortium bids.
• Line manage the new Trusts and Institutional Funding Executive providing professional development and support.

About you

• Experience of co-creating, leading, and coordinating complex proposal development processes, ideally for relevant donors including FCDO and humanitarian pooled funds.
• Strong understanding of donor compliance, with an up-to-date knowledge of relevant donors including FCDO, and humanitarian pooled funds.
• Experience in building networks, partnerships, and consortia to maximise programme impact and funding opportunities.
• Line management or leadership experience.

Employee benefits

• Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
• Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
• Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
• Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
• Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
• Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
• Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
• Range of flexible benefits such a Cycle to Work scheme and season ticket loans.

This is an exciting opportunity to join our Operations Team and play a part in the day-to-day upkeep and maintenance of our buildings and kitchens, ensuring that they continue to serve and support the ministry of HT.

This is a practical role, and will be responsible for carrying out cleaning, room setup, regular building related checks and equipment tests and compliance, cleaning, maintenance and compliance for our two commercial kitchens, along with other ad hoc tasks as required.This is a part-time role, for 30 hours per week Sunday-Thursday.

Working at HT:

HT is a vibrant, evangelical, charismatic Anglican church with a large and growing church family of all ages and stages. We are situated right at the centre of the city and are perfectly placed to reach students and adults alike. 

Vision: Our vision is to see Cambridge reached and the world impacted with the good news and transforming power of the risen Lord Jesus. 

Values: We believe that the description of the early church in Acts 2:42-47 is still God’s heart for His church today and aspire to be a family that is committed to God’s Word, delighting in God’s praise, showing God’s Love, empowered by God’s Spirit, and sharing the Good News.

At HT, we are more than just an employer; we operate as part of a wider community of faith. We regularly pray and worship together as a staff team, and throughout the week you may encounter various teams praying over their work and speaking the language of faith. Our Christian faith shapes our vision and values and how we relate to one another, and to the wider church. We are also passionate that everyone who joins the staff team will thrive in our environment and ultimately contribute to the overall ministry of the church. 

Responsibilities

Some of the key areas of responsibility for this role are outlined below:

Cleaning & Room Setup

• Ensuring the buildings and grounds at HT are clean, tidy and ready to be used for our different mid-week events and for our Sunday services, liaising with our contract cleaners and carrying out cleaning duties yourself
• Setting up for events and services, moving tables / chairs etc as needed
• Litter picking externally and ensuring our grounds are well presented and well-maintained
• Keeping note of stocks of cleaning materials, and ordering more as needed
• Ensuring our stocks of clean laundry are always sufficient, sending and receiving laundry and liaising with our laundry contractor as needed

Kitchens

• Keeping our commercial kitchens clean and tidy and overseeing record keeping
• Understanding and ensuring compliance with our requirements under the Safer Food
• Better Business food safety management procedures
• Ensuring our kitchen equipment is well maintained and arranging annual gas safety checks
• Carrying out daily checks
• Keeping track of levels of cleaning supplies and ordering more as needed

Fire Safety

• Carrying out weekly fire alarm tests
• Carrying out other regular tests and checks, such as emergency lighting tests & fire door seal tests

Health & Safety

• Understanding and ensuring compliance under the COSHH regulations
• Regularly checking and re-stocking first aid kits

General Maintenance & Ad Hoc

• Performing maintenance tasks as required, such as painting, gardening etc
• Moving items as need between our buildings and off-site storage unit

Personal Specification:

We are looking for a can-do, servant hearted person who is:

• Punctual, reliable and able to work effectively without direct supervision.
• A completer/finisher who is detail focused.
• Willing to go above and beyond when needed.
• Previous knowledge and understanding of COSHH and Safer Food Better Business regulations would be beneficial.
• Able to support the vision and values of HT

And:

• In possession of the right to work in the UK.
• Holds a current UK drivers license
• Able to name three referees who can provide satisfactory employment references.
• Although this appointment is not subject to the individual obtaining an Enhanced Disclosure from the Disclosure and Barring Service and/or an international equivalent, we reserve the right to seek these in the future should this be necessary, under the terms of our safeguarding policy. 

Terms & Conditions:

• Hours: This is a part time role for 30 hours per week Sunday-Thursday. Whilst there is some flexibility in the working hours, Sundays will be a working day and most days will require an early start (e.g. 7:30 / 8 AM).
• Salary: £20,160 gross per Anum (£25,200 FTE)
• Start Date: As soon as possible, but can be flexible for the right candidate
• Pension: HT offers an 8% employer pension contribution
• Holidays: 26.4 days per annum (33 FTE) incl. bank holidays, which are normal working days but can be booked off
• Contract Type: Permanent position
• Probation: There is a 3-month probationary period during which the progress of the post holder will be reviewed prior to the confirmation of permanent appointment
• Workplace: Your normal place of work is Holy Trinity Church, Market Street, Cambridge, or any sites in Cambridge that HT may operate from in future

Main Responsibilities:

•  To provide facilities management to all YMCAES sites across East Surrey. This includes 5 housing schemes and one sports and community centre all owned by the YMCAES together with six family and youth centres that the YMCA lease from local authorities. 
• u  To manage a team of three maintenance technicians (full and part  time), and facilities administration assistant and to be responsible for their training and professional development 

• u  To be the Health and Safety Officer for YMCAES to ensure that the organisation complies with all current legislation and to encourage good practice throughout the YMCAES. 

• To be responsible for ensuring all risk assessments are up to date and accurate:
•   to carry out regular building risk assessments
•  where necessary support and advise staff in completion of risk assessments
•  to ensure fire risk assessments are carried out in accordance with legislation and good practice
•  To be responsible for the maintenance of YMCA buildings and sites. Including preparation of cyclical maintenance plans and to arrange and supervise necessary major works to be scheduled and safely carried out in accordance with the project plans. 
• To be responsible for managing the online maintenance system (Pyramid) ensuring accurate recording and reporting of:
• daily reactive maintenance tasks
• planned and cyclical maintenance tasks
•  all regulatory building compliance requirements.
•  To manage YMCAES building contracts and to comply with the Accepting Contracts and Procurement policies and procedures. 
• To be responsible for the compilation and upkeep of the preferred provider list of contractors.
• To put in place and manage a call out system for managers to respond to any emergencies relating to buildings.
•  To be responsible for all ground maintenance including management of a ground maintenance worker and/or external contracts. 
• u  To maintain the fleet of vehicles owned by YMCAES, including insurance, tax, MOT, fuel and maintenance.
•  To support HOCS for responsibility of all insurances required by the YMCAES. Ensuring compliance with legislation and efficiencies and effectiveness of all policies. Also, to ensure that necessary inspections and certification of lifts and other equipment are carried out as per requirements of insurers and current legislation.
• To provide the CEO and Head of Housing with advice and guidance around technical and regulatory requirements on YMCA property developments and acquisitions of new buildings.

 To work with the HOCS to prepare a budget for central costs (buildings and vehicles) and to manage this budget through the year. 

To prepare and present a report to the quarterly Governance and Risk Committee which has a remit for overseeing the organisational risk management framework, incident reporting and regulatory compliance. 

•  Any other duties are required to be performed within the grade and renumeration of the role.
•  We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

DESCRIPTION

Job Purpose:To manage the facilities and services that support the core functions of YMCA East Surrey (YMCAES), including maintenance across multiple sites.

To be the competent person to oversee all health and safety matters across the organisation

Hours of work:35 hours per week , Monday to Friday 9.00am to 5.00pm.

Location : YMCA Sports and Community Centre, Redhill RH1 6JJ

Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year. 

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date: 5pm 31 May 2024

Interviews are scheduled : 10 June 2024

Main Purpose of the Role:

Royal British Legion Industries Ltd. (RBLI) is both a charity and a company limited by guarantee.  The trustees of RBLI are therefore responsible for oversight of the organisation under both charity and company law.  They are they legal directors, as determined by company law and the Articles of Association.  The day to day running of RBLI is the responsibility of the Chief Executive and the Senior Leadership Team (SLT).  This role, which reports to the Director of Governance, Compliance & Business Systems, supports the board of trustees and the SLT in all areas of governance.

Overview of the Role & Team:

RBLI is a diverse and complex organisation, with divisions that cover social care, property management, estates management, welfare and employment solutions, manufacturing, and marketing / fundraising.  There are also several support functions including people and culture, finance and performance, business systems, and risk and compliance.  This role is an essential part of the change process currently ongoing across RBLI.

The team is overseen by the Director of Governance, Compliance and Business Systems.  Key working relationships include the board of trustees, the SLT, Assistant Directors, the Strategic Assistant, the wider Governance & Compliance Division, and the support functions.

Your Key Responsibilities:

Governance:

• Oversight of all board and sub-committee meetings, ensuring there is an efficient and effective structure to achieve organisational objectives including the review and maintenance of all terms of reference.
• Compliance with internal KPIs in relation to issue of board and sub-committee papers.
• Oversight of all matters arising and actions.
• Support the induction process for new trustees.
• Support the board and committee effectiveness review.
• Submission of all statutory returns.
• Ensuring compliance with the Companies Act and the Charities Act.
• Oversight of any governance related returns.
• Oversight of key RBLI registers such as Declaration of Interests.
• Oversee submission of documentation during the annual audit process.

Company Secretarial:

• Responsible for planning and managing the annual cycle of meetings for the board and sub-committees, including maintenance of the forward plans and agendas.
• Taking minutes of the boards and sub-committees (shared responsibility).
• Oversee the logistics for the meetings.
• Responsible for planning the AGM.

Legal and Assurance:

• Monitor compliance with relevant statutory and regulatory requirements, proving advice to SLT and members of staff as necessary.
• Oversight and communication of all compliance policies such as Conflicts of Interests and Gifts & Hospitality.
• Supporting the Director of Governance, Compliance & Business Systems to deliver the assurance and compliance programmes.

Risk Management:

• Managing the insurance process in terms of:
• Collating information in relation to claims
• Submitting claims information
• Supporting the Finance Team in the annual insurance renewal process

Personal Attributes:

• Excellent attention to detail and high degree of accuracy
• Ability to work under own initiative and effectively prioritise work / balance competing demands
• Ability to build and maintain effective working relationships
• Commitment to equity, diversity and inclusion

Requirement for the Role:

Essential:

• Professional qualification in relevant area e.g. accountancy, governance, risk, legal
• Extensive experience in a governance role within a charity or similar organisation
• Experience of working closely with trustees, directors, and senior leadership
• Extensive experience of minute taking
• Advanced IT skills in areas such as Word, PowerPoint, Teams, Zoom, Outlook
• Excellent organisational skills
• Excellent communication and stakeholder management skills

Desirable:

• ICSA or similar qualification
• Good understanding of Company Act requirements

Benefits:

25 days annual leave + bank holidays, a Group Flexible Retirement Plan and Life Assurance.

This role will be subject to a BASIC DBS check.

To Apply:

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement.  RBLI is an equal opportunities employer.

RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit the RBLI website for more information. 

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date

NO AGENCIES

Salary £55K pro-rata (£27.5K for 0.5 FTE)

18 month fixed-term contract, with a view to permanency

Part-time (17.5 hours per week)

Are you ready to make a tangible impact on public health? The Infection Prevention Society (IPS) is seeking an experienced Financial Controller on a part-time basis to manage the transition of the financial systems and processes. With 2,400 members, the IPS is dedicated to advancing infection prevention and control (IPC), playing a pivotal role in supporting IPC professionals, promoting best practices, and influencing policy to prevent infections.

The organisation is transitioning away from being a association-management / volunteer-led model to a small secretariat, hiring its first CEO and five other positions, including this most senior finance role. You will lead on the transition process covering all aspects of financial management, to ensure the Society’s financial integrity and sustainability.

Key Responsibilities:

• Manage the financial transition to an in-house model.
• Creating and testing all internal processes.
• Oversee Statutory accounts, budgeting, credit control, financial reporting and compliance.
• Manage payroll and pension scheme implementation.
• Forecasting, budgeting, variance analysis and support with audit.
• Investigate potential new income generation schemes with CEO.

Requirements:

• Accountancy qualification (CIMA, ICAEW, AAT, ACCA, etc.)
• Proven experience in a financial management role, ideally within a membership body, learned society, nfp/charity or public sector.
• Open to part-time role only.
• Knowledge of financial regulations and accounting principles.
• Analytical and strategic mindset.
• Strong comms to train and support non-financial staff.

If you're ready to take on this new and exciting challenge, and help shape the future of infection prevention, we want to hear from you!

Application will be by CV and supporting statement, and a full pack outlining the opportunity is available from our retained consultant, Christian Turek from Memcom Recruitment.

INTRODUCTION TO GIRLS NOT BRIDES

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.

INTRODUCTION TO THE ROLE

The Director of People and Culture leads on fostering a positive work environment in order to help develop a strong organisational culture, providing high quality leadership and oversight on the development and delivery of Girls Not Brides’ People and Culture strategy. The post holder facilitates an organisational culture that supports an ambitious and diverse workforce that demonstrates clear commitment to Girls Not Brides values, mission, and vision, drawing up our principles around collaboration and partnership.

As a people and culture senior level professional, you will have an evidential understanding of all aspects of HR practices, both UK and International. This is a pivotal role supporting the transformation of Girls Not Brides, leading the delivery of a workforce strategy that ensures we have a stable, sustainable, skilled, dynamic, and diverse workforce capable of delivering the goals of the organisation. You will be someone who can balance creativity with pragmatism, and expertise with a desire to learn, and a demonstrable alignment with our commitment to championing well-being, diversity, equity and inclusion (DEI). The role contributes to and plays a critical role in broad organisational leadership and strategic development, partnering with the senior leadership team in strategic decision-making.

Job location
London, UK (hybrid with up to three days on site per week). May include international travel.

Accountable to
Chief Executive Officer

Salary range
£70,560 (subject to benchmarking) rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.

Contract
This is a full-time two-year fixed term contract. The successful candidate must have the right to work in the United Kingdom at the time of applying, and for the full duration of the two-year initial contract.

KEY RESPONSIBILITIES

Strategic Planning and Organisational Leadership

• Lead the development and implementation of Girls Not Brides’ people and culture strategies to deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-2025.
• Lead the creation of an inclusive organisational culture, values, plans, and HR policies that are rooted in and informed by a deep commitment to the values of Girls Not Brides and to diversity, equity, and inclusion (DEI).
• Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team (SLT).
• Advise and inform the CEO, Board and SLT colleagues on strategic issues relating to Human Resources, People management and organisational culture.
• Responsible for planning and monitoring the directorate’s budget.

Talent Acquisition

• Lead the development and implementation of Girls Not Brides’ people management and acquisition strategies to deliver on the vision.
• Oversee the development of strategies to identify talent; establish and oversee equitable and inclusive recruitment and hiring processes for all employees.
• Oversee the development of a comprehensive onboarding and staff orientation strategy.
• Oversee offboarding of staff, including exit interviews; analyse data to surface potential cultural issues or other staff concerns; make recommendations to the SLT for continuous improvements.
• Support line managers to proactively identify new leaders and build opportunities for growth.

Staff Well-Being

• Lead on the development and implementation of a staff well-being policy and oversee the effective use of processes for day-to-day provision across the organisation.
• Oversee development and implementation of programmes, initiatives, and ideas to enhance and maintain staff well-being across the organisation.
• To provide leadership, direction and co-ordination for the Employee Assistance Programme (EAP) and staff support services, including occupational health.

Organisational Culture

• Oversee the review and implementation of organisational core values that guide the organisation’s policies and procedures.
• Oversee the implementation of policies and programmes that ensure diversity, equity, and inclusion (DEI) in the organisations.
• Oversee development and dissemination of HR policies and procedures that maintain and improve employee relations and shape organisational culture.
• Communicate openly and frequently, keeping staff informed on benefits, resources, organisational events, and other pertinent information.
• Oversee the management and appropriate resolution of complex employee relations issues; where applicable, commission and support effective, thorough, and objective investigations.

Regulatory and Compliance

• Provide leadership and direction to ensure compliance with all statutory employment related law and regulations.
• Maintain in-depth knowledge of changing employment regulations and implement policies, procedures, and systems to ensure regulatory compliance and reduce the organisation’s employment law risks.
• Oversee and lead the review of human resources information systems (HRIS) to ensure they are fit for purpose and support strategic thinking and direction. Apply relevant organisational/human resources metrics; contribute information, analysis, and recommendations to strategic thinking and direction.

Professional Development and performance

• Assess organisational needs with the SLT to identify professional learning and growth opportunities to support employees’ ongoing professional development.
• Steward a culture of learning and growth.
• Implement a standard of supervision grounded in inclusive leadership practices such as building strong relationships, active listening, clear and transparent communication, consistent and timely feedback and clear expectations.
• Ensure coaching and resources are provided to help build interpersonal and team resilience, address conflicts and adapt to different leadership styles.
Compensation and Benefit Management
• Develop and ensure the administration of a consistent, equitable, and progressive compensation program including salary surveys and market research to ensure Girls Not Brides is competitive within our market and in line with our budget.
• Monitor budgets for recruiting, training/staff development, and benefits programs in partnership with the Director of Operations & Finance.
• Oversee all HR functions including benefits programs; have oversight of/lead relationships with benefit providers, coordinate annual staff forums and address employee benefits questions; propose additional benefit options pertinent to the organisation’s workforce in partnership with the Director of Operations & Finance.

Wider contributions to the team

• Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work, and actions.
• Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
• Line manages employees and consultants as necessary, delegating responsibilities and tasks appropriate.
• Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
• Commit to ongoing personal development and learning.
• Fulfil any other reasonable requests for the advancement of Girls Not Brides.

PERSON SPECIFICATION

Essential experience

• Significant professional experience in a similar role in the international not-for-profit sector, international/intergovernmental organisation, or social enterprise.
• Qualified HR professional.
• Significant HR generalist experience, with extensive exposure to benefit administration, employee relations, performance management, recruitment, Human Resources Information Systems (HRIS), and training and development.
• Experience supporting a diverse workforce, including working in international contexts (e.g. a globally diverse workforce).
• Demonstrated leadership skills.
• Highly relational and able to build strong connections and relationships across differences.
• Proven ability to design and maintain operational systems and controls in line with best practice.
• Deep understanding of international compensation, benefits, and performance and evaluation frameworks.
• Confident and experienced in overseeing varied legal and compliance issues.
• Ability to deal with competing demands, multiple priorities, time constraints and unanticipated external events.
• Ability to maintain confidentiality.
• Experience of successfully managing teams, including geographically dispersed staff, with the ability to support and develop staff.

Essential skills and knowledge

• A deep personal and professional commitment to equity, understanding of best practices, and experience in building inclusive and engaged workplaces, cultural awareness, and sensitivity with lens on racial and gender equity.
• Familiarity with strategic planning, including compensation practices, data analysis, organisational development.
• A strong understanding and ability to contribute to the advancement of diversity, equity, and inclusion (DEI) at organisational and partnership levels.
• Ability to deal with conflict effectively, and to manage difficult situations confidently and calmly; demonstrated ability to coach and counsel both executive-level management and employees.
• Excellent interpersonal and communication skills.
• Strong project management skills: ability to effectively plan, implement and manage HR programs and functions; ability to implement, explain, and apply relevant policies, procedures, laws, and regulations.
• An innovative and initiative-taking approach, with the vision and practical skills to assess, develop, improve and systems and processes.
• Proven ability to inspire and create a healthy organisational culture.
• Up-to-date knowledge of relevant UK & international employment laws and best practice in people management.
• Excellent strategic thinking and practical planning ability.
• Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.

Essential values and attributes

• Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender equality.
• Skilled team worker with an inclusive and collaborative approach.
• Proactive and able to confidently take initiative and make appropriate decisions.
• Willingness to work flexibly and regularly travel internationally, as necessary.

Desirable

• Experience managing or supporting organisational change processes.
• Relevant and direct experience implementing DEI initiatives.
• Knowledge of nonprofit administration.

Safeguarding

Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and criminal records check which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).

How to apply

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

The closing date for this role is 23:59 BST (GMT+1) on Sunday 2 June 2024.
In-person interviews will be held on-site on Friday 14 June 2024.

To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter demonstrating how you meet the criteria.

We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.

This role is based at our centre a short walk from Clapham Common tube station, in London. We support homeless people from the local area and further afield. Our services are open access, so the people who come to the Ace of Clubs are diverse and from multiple walks of life. Consequently their needs can be complex, so we are looking for a skilled communicator who can support people, many of who live chaotic lifestyles. Our purpose at the Ace of Clubs is to address people’s basic human needs by providing food, clothing, toiletries, and practical support. We help people link up with housing, healthcare, education, and employment. Our Support Workers work to help individuals overcome barriers to achieving wellbeing, whether it be through guidance in the support system, learning new skills or supporting service users to build the confidence and skills to enable them to navigate their life challenges and advocate for themselves. The ultimate aim of our work is to reduce people’s dependence on our service, helping them move toward independence.

As a small team, we work collaboratively and you will have the opportunity to grow, thrive and perform through effective conversations and honest feedback underpinned by trust. We work in an environment that will stretch you both personally and professionally, and all you need is your expertise and natural talent to work with people. 

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

Interpersonal skills, the ability to communicate clearly, and a commitment to upholding professional boundaries are essential requirements of the role. Employees and volunteers at the Ace of Clubs must also act with honesty, respect, reliability and a non-judgemental approach combined with the ability to deal with challenging behaviour in a non-confrontational manner.

KEY DUTIES

• To participate in the provision of advice and advocacy for service users addressing their needs in the following areas; Housing; Welfare; Health; Education; Employment, (this list is not exhaustive);
• Refer to and liaise with partners and agencies within the statutory and voluntary sector to secure positive outcomes for Centre Users, e.g. referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary.
• Work in a manner which honours our organisational values and is responsive to the trauma and experiences of homelessness and vulnerable adults.
• Maintain essential records accurately on Charity Log, (ensuring high quality case recordings).
• Ensuring the Centre Manager is kept informed of all safeguarding and risk concerns.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

Estates management Management of the operations information systems. E.g. Inventory, Health and Safety logging Ensure that we receive competitive quotes for all works carried out on our sites in compliance with our financial regulations Ensure that all contractors are communicated with in a timely and professional manner on all works to be carried out Project management. Prepare business cases and feasibility studies; tender, award and manage projects Manage all compliance maintenance and work closely with the site team to ensure these are completed Scheduling of maintenance across all sites, maintaining a 3 – 5 year maintenance cycle that informs budget setting Work with Heads of Service to source and prepare appropriate buildings/spaces in order to expand services Manage and maintain an Asset Register for BeyondAutism On request, provide data for SMT, governors, trustees and Heads of Services Liaise with services’ administrative staff to ensure required data is captured and scheduling of site works are smooth Manage the schools’ personnel check -n (inventory) and access control systems Management of the cleaning and consumable supply contracts Health and safety management Ensure that the site team and the Senior Management Team are supported in ensuring our sites comply with Health and Safety legislation Support the Director of Finance with the organisation and completion of Health and Safety Audits Knowledge and understanding of Health and Safety, relating to fire, water, and asbestos Chair organisational Health and Safety and maintenance meetings and attend site specific meetings Reporting and recording Ensure that all site documentation is held in a central file. Including checking and holding site-based certification, arranging annual reviews, arranging testing and monitoring at each site in particular related to Health and Safety legislation to include, though not limited to, electrical testing, gas testing, legionella testing, fire assessment Ensure that accurate registers are kept of asbestos, and hazardous substances across all sites Ensure minutes are taken at any operational meeting in particular, estates and Health and Safety meetings Provide monthly reports to SMT Attend monthly Services SMT, providing reports as required by the COO Management responsibilities To manage and provide strategic leadership to the Site and Cleaning teams To provide monthly supervision and ensure structures are in place for effective appraisal, personal development and performance management of the Site and Cleaning Teams To take all possible precautions to safeguard the welfare and safety of staff, pupils, students, visitors and the public, by implementing all policies related to safeguarding, health, safety and risk To manage the Maintenance and facilities budget in conjunction with SMT and the annual service development plans Adhere to the Premises Policy, working with SMT to ensure that new premises acquisition is managed appropriately, and disposal is managed in a timely and effective manner General Adhere to BeyondAutism’s Safeguarding Policies Work within the organisational Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues Adhere to policies as set out in the staff handbook Comply with the Data Protection Act/GDPR Undertake other reasonable duties related to the job purpose required from time to time Navigate our Carbon Neutral ambitions by formulating and driving the charity sustainability targets This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as reasonably directed by the COO. This job description will be reviewed regularly in the light of changing organisational requirements and any such changes will be discussed with the post holder. The post holder is expected to comply with the appropriate Code(s) of Conduct associated with this post.

At The National Brain Appeal, we support Queen Square, one of the world’s leading centres for the diagnosis, treatment and care of patients with neurological and neuromuscular conditions, to fund pioneering research, innovative treatments and world-class facilities. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.

The National Brain Appeal is going through a period of exceptional growth and organisational change. This is a newly created role and offers the right individual genuine ownership and autonomy, and the opportunity to shape the future direction of the grants programme, while leading on a variety of other improvement projects within the charity. It represents a fantastic opportunity for a hands-on and creative project manager to design and implement a robust, fit for purpose, end-to-end delivery and reporting framework to optimise efficiency and performance and ensure good governance and compliance.