Compliance quality jobs
The Direct Marketing Engagement team are responsible for engaging and developing warm audiences. It’s our job to do all we can to build stronger relationships with supporters, and we do this through an interesting and diverse range of fundraising activity. The role of the Direct Marketing Executive is a varied one. You will assist the Direct Marketing Engagement team, providing support on a wide range of programmes across a variety of channels.
The role will be responsible for supporting the wider engagement team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, you will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.
Key Responsibilities:
Campaign Delivery
· Support with planning and delivery of a wide range of supporter engagement and fundraising activities, including regular newsletters, thanking communications, direct mail, appeals, raffles and telephone fundraising.
· Conducting call listening to measure fundraising quality and ensure compliance.
· Liaise with designers, printers, mailing houses, agencies and fulfilment houses.
· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.
· Assist in the development and delivery of the supporter engagement programme.
· Assist in the production and delivery of motivating fundraiser training.
· Support in recommendations for change and refinement across the direct marketing programme.
Finance & Reporting
· Daily campaign tracking and reporting as well as assisting with end of campaign reviews.
· Administer the recording, reconciliation and processing of invoices to be paid from engagement Direct Marketing nominal codes.
Other duties
· Monitoring and analysing competitor and sector activity, making recommendations to the Direct Marketing team on future improvements and opportunities for testing.
· Maintain relevant guard files and documents.
· Keep up to date on the latest developments within the sector relating to best practice in fundraising.
· Proof-read direct marketing materials and collateral.
· Support in regular compliance tasks.
· Manage the Intranet on behalf of the engagement Direct Marketing team, ensuring content is up to date and useful to all staff.
· Regularly attend, support and contribute to meetings, events and fundraiser training.
· Ensure compliance and adherence to the most recent regulations and codes of practice.
· Keep up to date with dementia news, research developments and the work of ARUK and consider the impact on campaigns.
· Undertake any other relevant duties and projects delegated by the Senior Direct Marketing Officer in line with the responsibilities of the post.
What we are looking for:
· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.
· Proof reading.
· Numeracy skills.
· Administrative experience.
· Good organisational skills and the ability to prioritise workload.
· Willingness to collaborate and work closely with other departments and external suppliers
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Strong team player and self-motivator.
· Strong focus on results and continuous improvement.
· Flexibility to work some unsocial hours and willingness to travel independently
Additional Information:
Ways of working:
Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 23rd November 2025, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Volunteering and Community Engagement Manager
Salary: £35,000
Full time annual leave entitlement is 28 days per annum (plus bank holidays)
Hybrid working: 1 day a week working from home
Are you a dynamic individual who can develop, lead and grow our volunteering and community engagement work in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteering and community engagement team to raise awareness and increase engagement locally of our vital work.
What you’ll be doing:
¨ Be an effective manager, line managing our Volunteering and Community Engagement teams with passion, creativity and purpose.
¨ Working with local partner organisations, building relationships whilst exploring possible funding/joint working/event opportunities, and supporting the teams to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ Develop and maintain strategic community engagement relationships across the county, in collaboration with Senior Managers, including those with Local Area Committees (LAC)/Neighbourhood Area Committees, and with the Voluntary, Community and Social Enterprise sector infrastructure organisation in each area (for example, Voluntary Action Surrey East) as well as those working across the county including Surrey Community Action, Surrey Youth Focus, Surrey Minority Ethnic Forum, and Surrey Coalition of Disabled People.
¨ Organise and facilitate our Breaking Down Barriers Workshops, and other similar initiatives inspiring change and inclusion across Surrey.
¨ Drive forward our volunteering and engagement strategies—shaping policies, streamlining processes, and ensuring our work reflects best practice and legislation.
¨ Working with colleagues in other teams to create a culture where community engagement is at the heart of everything we do.
¨ Using innovation and creativity to design and deliver new projects focussed on community engagement, and maximising community participation for those we support.
¨ Promoting and demonstrating a strengths-based, asset based community development approach, to ensure the people we support have the opportunities to be involved in all aspects of our work and in the community.
¨ Ability to work flexibly according to the business need, which will include organising and attending community engagement events during the evening and at weekends.
We’re seeking someone who has the following skills:
- Direct experience of line managing a team of staff and providing team leadership
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement projects, working directly with beneficiaries and in building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience using Microsoft Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
What we offer:
- Salary: £35,000 plus 28 days holiday (plus bank holidays).
- Pension: We match contributions up to 6%.
- Wellbeing: Annual flu vaccination, eye tests, and contributions towards work-related glasses.
- Development: Ongoing training tailored to your role and career growth.
- Hybrid working: 1 day a week working from home
· A supportive, inclusive culture where your ideas and leadership will directly shape the future of volunteering and community engagement in Surrey.
Join us and be part of a team that changes lives every day.
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Information, Advice & Guidance Adviser
Salary: £26,485 per annum
Hours: Full Time (37 hours per week) or Part Time hours available
Location: Head Office – Newton Aycliffe, working across County Durham
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
As an Information, Advice & Guidance Adviser, you will deliver high-quality, client-focused information, advice, and guidance across a range of areas, including welfare benefits, debt, housing, consumer rights, energy, budgeting, and related support.
You will work through a multi-channel approach – including face-to-face meetings, telephone, email, online chat, and video appointments – ensuring clients receive the right help, in the right way, at the right time.
Your role will include:
- Listening carefully to understand client needs and priorities.
- Providing clear, tailored advice and practical support.
- Acting on behalf of clients where necessary, including referrals to specialist agencies.
- Maintaining accurate case records and ensuring compliance with quality standards.
- You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.
About You
We’re looking for someone who is:
- Empathetic and approachable, with excellent listening and communication skills.
- Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
- Organised and proactive, able to manage a varied workload and meet deadlines.
- Committed to equality, diversity, and inclusion in service delivery.
- Adaptable, with a willingness to travel and work flexibly to meet client needs.
- You’ll also bring a passion for helping people overcome challenges and the drive to make a difference in your community.
Closing date: Midnight on Thursday 20th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Are you looking for a role where your accuracy and care help make every donation count?
We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.
Key Responsibilities:
- Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
- Allocate restricted income in line with supporters’ wishes and organisational guidelines
- Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
- Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
- Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
- Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
- Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
- Support the wider Supporter Care and Fundraising teams through integrated working and shared learning
About You:
- Skilled in using databases, with proven accuracy in data entry and financial processing
- Experienced in financial or donation processing systems, with strong understanding of related procedures
- Confident problem solver with strong analytical and organisational abilities
- Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
- Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
- Able to prioritise your workload effectively, work independently, and contribute positively within a team
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.
Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.
The client requests no contact from agencies or media sales.
Do you believe education is key to transforming lives and communities? Would you like to be part of reimagining education for millions of children? This is your chance to work at the heart of our mission: supporting changemakers across India and South Africa to unlock life-changing learning for every child.
The Maitri Trust is looking for an experienced Grants Operations Manager to join our team. This role will lead the process and operations which form the backbone of our grantmaking, coordinating application and selection cycles, ensuring compliance and due diligence are robust and timely, and building systems that support our team, as well as both existing and future partners.
Preferred start date: January 2026.
Hours: Full-time (35 hours a week), 80% FTE will also be considered. Flexible working possible.
Location: Hybrid, within the UK. This role will be home based, with regular travel required to our office in Edinburgh.
Travel requirements: Occasionally
Reporting to: Head of Programmes
PURPOSE OF THE ROLE:
The Grants Operations Manager plays a central role in ensuring the Maitri Trust's grantmaking processes are efficient, compliant, and supportive of both our team and our partners. You will coordinate operational workflows across the grants pipeline, manage high-volume application cycles, and ensure seamless communication between applicants, reviewers, and internal teams. You will also ensure efficiencies within our current active grant portfolio, ensuring that reporting and systems are set up to be as effective as possible. Working closely with colleagues across Programmes, Operations, and Impact & Engagement, you will help build and maintain the systems that enable our grantmaking to deliver maximum impact.
KEY RESPONSIBILITIES
Grant Operations Management
- Review and improve operational processes for managing the current active grant portfolio to ensure efficiency and effectiveness.
- Coordinate the implementation and smooth running of workflows across the full grant management lifecycle, including open and closed calls.
- Manage and coordinate high-volume application cycles to ensure smooth and timely processing.
- Facilitate clear communication between current partners, applicants, reviewers, external providers, and internal teams to support effective grantmaking.
- Prepare regular updates and reports for the leadership team and Maitri Trust Board of Trustees.
Grant Processing & Review
- Co-lead the operational design and delivery of open calls with the Head of Programmes.
- Configure and test the Fluxx grant management system to optimally support open call processes.
- Maintain high quality standards in application processing, proactively identifying and implementing process improvements.
- Draft, customise, and send outcome notifications and feedback to applicants.
- Manage escalated correspondence and queries from applicants and partners as needed.
- Coordinate the timely assignment and review of applications throughout the funding pipeline, ensuring shortlisted applications progress smoothly through review and approval stage.
- Maintain application processing quality standards and identify process improvement opportunities.
System Management, Grant Administration and Contract Management
- Act as System Administrator for the Fluxx grant system supporting its end-to-end management.
- Coordinate the due diligence relationship with external provider, consolidating internal technical and financial due diligence.
- Oversee protocol on information/records management, ensuring information is appropriately recorded and archived in accordance with data protection requirements.
- Monitor and report on application numbers, quality metrics, and process performance and regularly report on these to the Maitri Trust team and Board of Trustees.
Collaboration and Support
- Work closely with the Head of Programmes and Grants Portfolio Manager to ensure seamless grant management of both new and current grants.
- Deputise for Head of Programmes when required.
- Back stop Grants Portfolio Manager on key partnership management as necessary.
- Undertake occasional travel to support partners on-the-ground, providing operational assistance as needed.
YOUR SKILLS, EXPERIENCE AND PROFILE
Essential
- Minumum 5-7 years of experience in grant operations, grant management, or related roles within international development, philanthropy, or a funding organisation.
- Strong operational and process design skills, with a track record of managing high-volume application cycles, compliance workflows, and grant systems.
- Experience with grant management systems (ideally Fluxx), and confidence in configuring and optimising digital tools for process efficiency.
- Excellent organisational and project management skills, with the ability to manage multiple deadlines and maintain high attention to detail.
- Strong written and verbal communication skills, with experience drafting guidance, documentation, and reporting for diverse audiences.
- Familiarity with open call funding processes, including application review, due diligence, and contracting stages.
- Comfortable working across teams and functions, especially in roles that bridge programmes, finance, and external financial compliance.
- Ability to work across time zones and to occasionally travel within the UK and internationally.
Desirable
- Understanding of data protection regulations and experience managing data and records in line with compliance standards.
- Knowledge of monitoring, evaluation, and learning systems, and how they integrate into grant cycles.
- Experience working in small or medium-sized trusts, NGOs, or philanthropic organisations.
HOW TO APPLY
Please send a covering letter and CV via the link to our website below. Please use the job title in the subject line. Interviews will take place in the week commencing 8th December 2025.
The Maitri Trust reserves the right to conduct early interviews for the right candidates.
AI use: Please note, at The Maitri Trust we value authenticity and individuality in the hiring process. While we accept that the thoughtful use of AI tools can add value, we ask that applications reflect your own ideas and personal experiences. This helps us better understand your unique skills, perspectives and passion for our mission.
The client requests no contact from agencies or media sales.
We're seeking a part time Scheme Manager to join our Specialist Housing team!
Scheme Manager (Part Time)
Salary: £9,232.79 per annum actual (£26,929 per annum FTE)
Hours: 12 hours per week
Contract: Permanent
Based: Oswestry Road, Ellesmere, Shropshire, SY12 0BY
Our places are leasehold schemes where residents live independently and Midland Heart manage housing/property related services.
As a Scheme Manager, you'll be responsible for the day-to-day management of Oswestry Road, a leasehold Retirement Living Scheme for over 55s comprising of 26 bungalows residing in the picturesque town of Ellesmere, Shropshire.
As a Scheme Manager, your responsibilities include, but are not limited to:
- Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
- Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
- Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.
This is a part time role, working 12 hours per week over a minimum of 2 days between 9am-5pm, Monday to Friday. We're happy to discuss the days of work / specific hours with the successful candidate to ensure it works for all.
This is an ideal opportunity for someone looking to top up their income or if you're seeking a new role that can work around your personal life.
Our ideal candidate? We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:
- Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
- Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
- The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
- Practical IT skills, including Microsoft Office and in-house systems.
- Level 3 Housing Management qualification or the willingness to work towards one.
Our residents value face-to-face interaction and so the successful candidate will be based on site at Oswestry Road.
There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.
Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: 16 November 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
As Director, you will oversee daily operations, including forecasting and budgeting for the entire organisation (currently c£300K per annum). As such, you will lead on developing a sustainable funding stream for our mission-driven work, ensuring we maintain a 6-month runway at all times. You will build and maintain strong external relationships to help grow and develop the organisation. The Director will provide leadership to a small, remote team (4 x PAYE) and create a happy, sustainable and productive work environment. Most importantly, the Director will ensure objectives are being met - both personal and organisational - to deliver impactful, positive change for our waterways in the UK, and abroad.
About you
The successful candidate will be a strong leader who excels at strategic thinking, with the natural ability to analyse situations and relationships to maximise impact and return on investment. They will have experience in line management, fundraising and financial management. We are seeking candidates who have experience in senior management in a non-profit setting, ideally within the environmental sector but not essential. Critically, you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Your top qualities as a leader
- Ambitious
- Collaborative
- Agile
- Resilient
- Resourceful
Key Responsibilities
Funding Development + Stakeholder Relationships (40%):
- Significant responsibility for successful contractual negotiations and maintaining a healthy new funding pipeline. Secure six-to-seven figure funding opportunities to provide a sustainable revenue stream for 3+ years.
- Strategic understanding and experience of competitive and fast changing charitable financial landscape.
- Build and maintain strong partnerships with funders and other voluntary sector organisations.
- Ensure we are suitably represented at appropriate meetings, events, conferences, management groups etc. and that issues that impact our work are raised appropriately.
Operational Leadership including Compliance + Budgetary Control (30%):
- Effective leadership driving business operations and strategic targets. Inspire teams to deliver high-quality programmes and foster a culture of creativity and innovation.
- Draw up and monitor budgets, with support from the Founder and Team Leaders, and ensure effective management and use of all resources. Ensure maximum operational efficiency and maintain a six-month runway at all times.
- Work collaboratively with the Founder and Team Leaders to build annual Business Plans and long term strategies for the organisation.
- Ensure compliance across product / project delivery, finance, human resources, IT, legal, health and safety, customer services and facilities management. Ensure that all data is collated and managed in line with data protection requirements.
- Maintain and develop effective human resource systems for the recruitment, management, support, training, and appraisal of staff and volunteers. Ensure systems are in place to monitor and evaluate the work.
Team + Performance Management (30%):
- Build high-performing, committed teams. This includes line managing, coaching, and supporting team members to create a positive, productive work environment.
- Oversee the team to deliver comprehensive planning and reporting.
- Set benchmarks, monitor performance, and develop a culture of continuous improvement.
- Proactively manage the performance of Team Leaders by carrying out inductions, regular accountability meetings, supervisions, and probation reviews, while also setting clear work and development objectives.
Person Specification
The role is for up to 30 hours a week over 4 days - for the right person we would consider fewer hours. If you think you could do the role but do not meet all of the specification points below, we would still like to hear from you.
Essential Experience and Ability
- Senior management experience working within a small charity or Community Interest Company (CIC).
- Track record of driving operational excellence, including organisational finances and resources.
- Experience of line management, team development and performance management.
- Experience of securing sustainable and diverse revenue streams; including multi-year, strategic deals worth six-and-seven figures.
- Proactive approach to risk management and maintaining compliance.
- Experience in a strategic role, including developing organisational strategy and/or developing and overseeing monitoring and evaluation frameworks.
- Experience of working with a range of stakeholders and managing stakeholder relationships.
- Ability to effectively prioritise, manage and oversee programmes of work across the organisation and lead through change.
- Ability to work under own initiative, delegate where appropriate, prioritise work and meet strict deadlines.
- Good general IT skills and appreciation of new platforms that can increase efficiency and effectiveness (Slack, Trello, Canva, Dext, Xero, HubSpot, SenseHR).
- Broad understanding of GDPR and other essential legislation and organisational policies, including use of AI.
- Passionate about the environment and the importance of citizen science.
- A commitment to diversity, equality and inclusion.
- Legal right to work in the UK without visa sponsorship.
What we offer
Planet Patrol values collaboration, innovation, and agility. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you.
Please submit your CV, LinkedIn profile and answers to the four questions listed on the application page. We are unable to process applications which are not complete.
Applications close midnight Sunday 23 November.
First stage interviews will be held virtually on Wednesday 26 November.
Second stage interviews will be held in person on Wednesday 3 December.
The client requests no contact from agencies or media sales.
Care Home Manager
Location: Woodlands Care Home, Crowborough, East Sussex (39 bedrooms)
Salary: Up to £49k starting salary (Dependent on experience) + Benefits
Contract Type: Full-time, Permanent 40 hours per week
Join us and make a meaningful impact—our residents are at the heart of everything we do. We have a brilliant opportunity for you to make a real difference! Bring your compassion, experience and enthusiasm to lead a quality service and dedicated team at our not-for-profit home in Crowborough.
This is a unique opportunity to join Sussex Housing and Care, a small and listening organisation with a strong reputation for care within the community.
What you’ll do
- Lead and develop a dedicated team
- Ensure high-quality, person-centred care that meets regulatory standards
- Manage recruitment, training, performance, and development of staff
- Oversee budgets, rotas, medication, admissions, and inspections
- Foster a homely, safe, and inclusive environment for residents
- Build strong relationships with families, professionals, and the local community
What we’re looking for
- Minimum 2 years’ experience as a Deputy Manager of a CQC registered care home for older people
- NVQ Level 4/5 in Management for Care Services (or equivalent)
- Strong leadership, communication, and organisational skills with a commitment for continuous self-development
- Experience in care planning, budget management, and regulatory compliance
- A collaborative, customer-focused approach with a commitment to dignity and respect
Why Join Us?
- Be part of our 80-year-old values-led organisation with a 95% staff satisfaction rating
- Lead a home ready for continuous positive change
- Access to ongoing training and development
- Ongoing support – together we are one team
- Make a meaningful impact in the lives of older people
- Beautiful woodland setting
- Contributory pension scheme
- Excellent staff wellbeing and mental health support programme
- Free on-site car parking
- Access to a range of staff benefits and discounts
To Apply
If you feel you are a suitable candidate and would like to work for Sussex Housing & Care, please do not hesitate to apply.
Please note we are not offering sponsorship
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic, compassionate and ambitious leader who believes everyone should have the opportunity to live independently, feel valued, and be part of their community? We are looking for an inspiring Service Manager to lead and further develop our innovative Finding & Matching Service — supporting people with learning disabilities and/or Autism to build fulfilling lives in homes and communities they choose.
About the Role
As Service Manager, you’ll take the lead in shaping and growing a person-centred service that meets the highest standards of care and compliance. You’ll empower and develop a dedicated team of support workers, ensuring our values of community, inclusion, and respect are at the heart of everything we do. From managing day-to-day operations and staff development to driving service quality, you’ll play a vital role in creating real impact across the lives of the people we support.
We’re looking for someone with strong leadership skills, hands-on experience in social care, and a passion for innovation. You’ll thrive in a fast-paced environment, balancing operational management with creativity and collaboration. Importantly you will possess significant and demonstrable business development expertise, commercial awareness and the acumen necessary to not just manage but to progress and promote the outreach services offered by Centre 404.
In return, you’ll join a supportive and forward-thinking organisation that values its people, offers opportunities for growth, and is committed to making a difference.
Key Responsibilities
- Lead and develop the Finding & Matching service
- Manage staff recruitment, supervision, and development
- Maintain compliance with CQC and safeguarding standards
- Drive service growth and build stakeholder partnerships
- Oversee budgets and resource management
About You
- From one year to many years of management experience within social care
- From two years to many years of working with people with learning disabilities and/or Autism
- Strong understanding of person-centred values and self-directed support
- Excellent communication, leadership, and organisational skills
- A commitment to equality, inclusion, and continuous improvement
- Significant business development and commercial growth expertise
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Professional Conduct Officer
£32,000 pa pro rata plus excellent benefits
Part-time, 14 hours per week
Hybrid working with occasional travel to London office
Are you an experienced legal or regulatory professional seeking a flexible, part-time role where you can directly impact public protection?
The British Acupuncture Council (BAcC) is the leading, and only Professional Standards Authority (PSA) accredited, professional body for traditional acupuncturists in the UK, representing a register of over 2,300 practitioners. We are recruiting a Professional Conduct Officer to play a vital, hands-on role in upholding the highest standards of professional conduct.
This is a unique opportunity to use your expertise to shape the future of self-regulation in a respected complementary healthcare field.
The role
Reporting to the Professional Conduct Manager, you will be crucial to the operation of the BAcC's disciplinary and professional health procedures. Your key responsibilities will include:
- Case Management & Panels: Assisting in the effective operation and management of Professional Conduct Panels (Investigating Panel, PCCP, Health Committee).
- Legal Liaison: Instructing and liaising with BAcC counsel and solicitors on complex disciplinary and fitness-to-practice matters.
- Policy & Codes: Drafting, researching, and updating the BAcC’s Professional Codes and Guidance Notes, ensuring they align with new legislation and best practices.
- Advising: Providing expert advice and support to the Professional Conduct Manager, Governing Board, and panels on regulatory matters and risk management.
- Public Protection: Handling and managing a varied caseload of complaints and concerns from patients and the public relating to issues such as boundary breaches, safe practice, and clinical competence.
About you (essential requirements)
We are looking for a candidate who is driven, analytical, and highly organised. You must be able to work autonomously and bring significant expertise in the following:
- Post-graduate Legal Qualification OR Extensive professional experience within a UK professional regulation environment (e.g., fitness to practice, professional conduct, ethics).
- Proven experience in advising or working directly with Panels/Committees in disciplinary or statutory proceedings.
- Strong understanding of legal principles, excellent analytical skills, and the ability to write clearly in plain English for guidance documents and reports.
Please see the attached Candidate Pack for the full job description
Closing date: 5pm on Wednesday 12 November 2025
Interviews will be held on Wednesday 26 November 2025 (online).
Are you a Health and Safety Officer looking for a wider range of experience in a complex but very rewarding environment?
About the role
As the Health and Safety Officer at St Mungo’s, you will play a crucial role in ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.
In this role you will:
- As a Health and Safety Officer at St Mungo’s, you will play a pivotal role in ensuring the safety and wellbeing of all individuals involved in our operations.
- The best thing about our team is our solid commitment to maintaining high health and safety standards.
- Main responsibilities include providing advice, conducting audits and inspections, monitoring incidents, and supporting the development and implementation of health and safety policies.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
- We are seeking an attentive and proactive Health and Safety Officer with a strong focus on detail and quality.
- The ideal candidate would possess excellent communication skills and the ability to provide timely and high-quality advice on health and safety matters.
- They should demonstrate a commitment to continuous improvement and be able to collaborate effectively with senior team members to ensure compliance and address any areas of concern.
- Above all, we are looking for someone who shares our dedication to maintaining a safe and healthy environment for all stakeholders.
- You will ideally have minimum qualification of a NEBOSH general certificate.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23/11/2025
Interview and assessments on: 27/11/2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Drive Head of Programmes
£57,095- £60,441
A London Weighting allowance of £3,299 will be applied for those living in London.
37.5 hours per week with flexible working hours and provision of an out-of-hours
response as needed
Remote with travel throughout the UK
Permanent subject to funding
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem – the perpetrator. This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change.
The Drive Head of Programmes will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership’s core mission.
The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.
How to apply
Application is by way of CV with a Supporting Statement.
Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:
· Why you are interested in this job
· Your experience, knowledge, skills, abilities and attitude in relation to the person specification
Selection process and timescales
Closing date: Midnight Sunday 16th November
Preliminary interview with NFP: Wednesday 26th and Thursday 27th November
First interview: Monday 8th December
Final interview: Week commencing 15th December
We're seeking a Scheme Manager to join our Specialist Housing team covering maternity for approx. 12 months (until the end of January 2027).
This is a multi-site role across three Retirement Living Schemes for over 55s in Wigston, Leicestershire:
Scheme Manager – Fixed Term Contract
Salary: £26,929 per annum
Hours: 35 hours per week
Term: Fixed term (maternity cover) for approx. 12 months
Based: Jasmine Court, South Wigston, LE18 4TR
Covering:
- Jasmine Court, South Wigston, LE18 4TR (25 hours per week)
- Bushloe Court, LE18 2NG and Parlour Court, LE18 2DD (10 hours per week)
Our places are leasehold schemes where residents live independently, and Midland Heart manage housing/property related services.
As a Scheme Manager, you'll be responsible for the day-to-day management of the scheme, including, but not limited to:
- Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
- Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
- Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.
Our ideal candidate? We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:
- Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
- Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
- The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
- Practical IT skills, including Microsoft Office and in-house systems.
- Level 3 Housing Management qualification or the willingness to work towards one.
Our residents value face-to-face interaction and so the successful candidate will be based on site at Jasmine Court with regularly visits to Bushloe and Parlour Court. There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.
Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date:16 November 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Salary: Circa £27,200 per annum
Hours: 37 hours / week
Department: People, Culture & Leadership
Directorate: Service Delivery & Improvement
Location: Working from home, with occasional UK travel
Reports to: PCL Specialist
As part of the NFCC People, Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.
The postholder will provide comprehensive co-ordination and high-level administrative support to the PCL Hub Team and the PCL Strategic Plan, including a range of leadership development programmes and learning opportunities.They will support the PCL catalogue through the monitoring of risk/issue logs, assisting the development of new products, and co-ordinating short and long-term approaches to evaluation.
The postholder will coordinate the establishment, delivery and maintenance of a high-quality customer service approach and appropriate levels of administrative support for all PCL Hub activities.
If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job Description and apply via the NFCC Website.
How to apply:
Please apply by clicking the 'redirect to recruiter' button above. This will take you to our dedicated online application form. CV’s will NOT be accepted for this position.
Closing Date – 16th November 2025 with interviews being conducted W/C 24th November 2025.
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. If you are interested in the position, we suggest applying as soon as possible.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Location: The post holder will work primarily from CABH offices in Hove Town Hall and occasionally in outreach venues as needed.
Qualifications: Trained to case supervisor level. Trained, or willing to undertake training in Level 3 City and Guilds in Energy Awareness or an equivalent
Citizens Advice Brighton & Hove is seeking a dedicated and experienced Advice Project Manager – energy to lead the delivery of high-quality advice and outreach services across the city.
You will bring strong skills in advice supervision, service management, and partnership working, ensuring that our advice meets the needs of clients and meets the required quality standards.
This role manages a portfolio of advice projects, currently including Energyworks, Outreach advice and training — each supporting residents through energy advice, income maximisation, and community outreach. While the projects have an energy and fuel poverty focus, we welcome applications from advice managers who are keen to develop expertise in energy advice through training and support.
You will be responsible for line management and casework supervision of advisers and administrators, monitoring performance and compliance, and contributing to service development across CABH.
We are looking for a confident manager who can lead an advice team, develop partnerships, and maintain a strong commitment to our values of accessibility, fairness and quality.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous equalities survey online to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this.
We value diversity and welcome applications from all communities, especially those with lived experience of the issues we address. Adjustments for the recruitment process are available – please contact Jo Carden, CEO, contact details available on our website via the apply button.
For more details about this rewarding opportunity and how to apply, read the full job information pack and download the application form to complete. Please read the guidance notes before completing the application form.
Closing date for applications: Monday 24th November 8am
Expected interview dates: W/C 1st December – dates TBC.

