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About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website:
Job Location: London (Hybrid)
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.
About the role:
The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.
The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.
Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.
The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.
The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.
About You:
You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.
You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.
Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.
You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
London: £43,250- £48,055, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Are you an experienced video producer who loves telling compelling stories through your work?
We’re looking for a Video Producer to produce engaging, creative video content for various channels and purposes.
What does this role do?
As Video Producer, you’ll:
- create video assets for our digital asset library, from filming exciting content and telling our stories on site at our rehoming centres to editing footage and creating compelling narratives, you’ll carry out all aspects of video production,
- contribute to specific campaign content, from longer form, editorial videos to smaller, social media friendly content that supports campaign and brand messaging, working closely with teams across the division to ensure content meets their needs.
Interviews for this role are provisionally scheduled for week commencing 20th July 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need to be a creative, experienced video producer and storyteller, who has a strong portfolio of work and track record of producing high-quality, engaging video content. You’ll need experience with all aspects of video production, from working with a variety of cameras and lenses to proficiency in industry-standard editing software, motion graphics, and animation software.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.
The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.
This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Website management
- Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
- Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
- Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
- Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
- Build and maintain online forms, e.g. donations, event entries and data capture.
Campaigns and email marketing
- Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
- Contribute to marketing and communications plans for campaigns and projects.
- Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
- Support with the creation and management of email communications using DotDigital.
- Optimise performance through A/B testing, segmentation and analytics.
- Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
- Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
- Identify opportunities to improve reach, engagement and supporter retention.
Wednesday 29th July and Thursday 30th July
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and strategy. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
The Stories & Content Manager is responsible for developing and delivering an integrated, diverse
stories and content plan and framework to support the three charity brands – Evelina London
Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.
Reporting to the Senior Brand & Content Manager, this role is responsible for the development of
compelling, purposeful content and stories, working across digital and offline channels. Through this,
the role contributes to showcasing our charities’ work and impact, driving our fundraising ambitions,
and raising overall brand awareness. The Stories & Content Manager supports all teams across the
Charities directorate, creating relevant, timely content for multiple campaigns simultaneously.
Key Responsibilities
Strategy and Planning
- Develop and deliver the stories strategy for the organisation, liaising with key internal and external stakeholders across the Foundation and NHS Trust.
- Execute a comprehensive content strategy that aligns with charities’ goals, target audience and brand identity.
Content Creation
- Create high-quality and compelling content across multiple platforms, including websites, blogs, social media and email marketing campaigns.
- Research, gather and sensitively write/collate stories content for placement across channels, in a variety of different formats including written, video, animation and photography.
- Support with video production related to charity stories. Support with shoots, source film locations, set shoot schedules, film or supervise filming on the day, and plan final distribution
- Work with external agencies, photographers and videographers producing video or animated content featuring the people we support.
- Ensure diversity of voices across all storytelling, in line with our charities’ Diversity, Equity and Inclusion Strategy.
Planning and Process
- Maintain robust story gathering systems and processes to identify and support people who have actively opted to share their stories, ensuring robust consent, safeguarding and risk assessment procedures are in place and adhered to.
- Manage a database of stories and track their use across our charities to ensure we maximise their potential across our channels and events.
Stakeholder Management
- Develop excellent working relationships across a matrix structure, collaborating with cross functional teams to gather information and develop content that supports charity goals.
Other Responsibilities
- Manage budgets related to stories strategy and implementation.
- Upskill and support teams across the three charities in storytelling and content production best practice.
- Carry out other appropriate duties as required.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
• Excellent written and oral communication skills.
• Creative skills, particularly in creating copy for a variety of digital channels.
• Strong digital communication skills.
• Excellent organisational skills and time management skills – planning and managing diverse workload with the ability to meet deadlines.
• Ability to think creatively and develop original concepts/thoughts.
• Ability to engage and build relationships with a wide range of stakeholders.
• Ability to work as part of a team, in a hybrid working model.
• Ability to deal with confidential information.
Knowledge, experience, and qualifications:
• Experience of creating written and video content for different audiences. (Essential)
• Experience of using content management systems (CMS). (Essential)
• Experience of interviewing people, including those where sensitivity is required. (Essential)
• Working with a wide range of external and internal stakeholders, including people from a wide range of backgrounds. (Essential)
• Communications and marketing experience. (Essential)
• Budget management experience. (Essential)
• Proven use of initiative. (Essential)
• Understanding of best practice with relation to consent processes and data protection. (Essential)
• Experience of image and film editing software, such as Photoshop, Illustrator and Premier Pro.
(Desirable)
• Experience within a third sector environment. (Desirable)
• Experience within a health sector environment. (Desirable)
Benefits
- Contributory Pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
About Guy's & St Thomas' Foundation
At Guy’s and St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, including Impact on Urban Health and three NHS charity brands, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
The client requests no contact from agencies or media sales.
Harris Hill is working with a wonderful organisation that works with terminally ill children and adults, supporting their search for an interim Content Manager ASAP until end December 2026.
As the Content Manager, you will be required to deliver high-quality content that meets their audiences' needs and engages them effectively, growing a strong brand that tells an engaging story about their organisation.
Job Description
The Content Manager will take responsibility for developing, delivering, and evaluating a strong pipeline of web and social media content that supports their organisational strategic priorities, campaigns, and informs and engages audiences.
You will oversee the continued strong performance of the org's social media channels, gathering insight to inform best practice, innovation, and optimisation.
The post-holder will work collaboratively with teams across the organisation to develop content, bearing in mind the overarching narrative of their channels and avoiding clashes. You will create joined-up and consistent content, notably working with the policy and advocacy team and support engagement team to maximise content for different audiences.
Key Tasks and Responsibilities
Essential experience:
Ability to develop, drive and maintain an ambitious content strategy, tied to our strategic objectives, which elevates brand, share of voice and audience engagement.
Experience using innovation and insight to commission, develop and curate multimedia content across a range of platforms and channels
Strong knowledge of data and insight-led content and digital marketing and with experience of leading successful campaigns that recruit, retain and mobilise supporters.
Experience of managing filming and photography projects, including supplier management and scriptwriting.
A track record of contributing to the development and project management of high-quality content projects that are on-brand, impactful, and designed with audience needs in mind.
Experience and knowledge of digital marketing and SEO, and how to apply them to web and social content.
If you would like to hear more about this role, please apply ASAP as closes on the 13th July.
Fawcett is recruiting a Campaigns & Content Manager to help shape our campaigns and public-facing content at an important moment for women’s rights.
This is a manager-level role with real responsibility. You will support the development of campaigns aligned to our strategic priorities, create compelling content across channels, and help ensure our public-facing work is clear, engaging and rooted in tackling sexism and misogyny. We are looking for someone with strong content development and digital literacy, a digital-first approach to communications, and the ability to translate feminist, policy or social justice issues into accessible and impactful campaigns and content.
There is real scope for creativity and curiosity in this role. We are a small team, open to new ideas about how to use content and digital engagement to campaign effectively, build momentum and reach new audiences.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Are you passionate about creating clear, accessible content that helps people understand and exercise their housing rights? Join Shelter as a Content Designer and play a key role in improving our legal content so it meets the needs of the people who rely on it.
About the role
Reporting to a Senior Content Designer, you’ll create and improve Shelter’s advice content based on evidenced user needs. You’ll have some writing experience and be familiar with user-centred design ideas. You will know how to undertake independent legal research and be comfortable reading and understanding legislation and case law to inform the content you create.
Role specifics
We’re looking for someone with experience creating clear, accessible and user-centred content that meets the needs of a range of audiences. You’ll research user needs, legislation and case law to produce accurate, engaging content, using content design principles to ensure everything published meets editorial, legal, design and accessibility standards. Working collaboratively with stakeholders, subject matter experts and multidisciplinary teams, you’ll use data and analytics to evaluate and improve content performance, clearly communicate your design decisions, and apply agile and iterative ways of working. You’ll also be confident using content management systems to create, update and maintain high-quality website content.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the Digital Service Content Team. The Digital Services Content Team produces advice and legal content to public and professional audiences.
The wider Content and User Experience team plays a key role within Shelter by producing essential content design work for directorates across the organisation. Collectively they set the example for Shelter in digital best practice, discovery and innovation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Content Officer
Location: Hybrid (with 1 day per week in the London Office)
Hours: 35 hours per week
Type of Employment: Permanent
Salary: £30,119 per annum (hybrid)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who understands what it means to work alongside young people going through cancer (including those who share their stories) and will bring the care and empathy required
- A strong writer and digital content creator, across website, email and social media — especially YouTube. You’ll have delivered content campaigns, know your way around SEO and Google Analytics, and be curious about where content is heading (GEO knowledge is a bonus)
- Someone who can land a message for different audiences without losing our brand voice
- A collaborative mindset and strong communication skills from someone who is equally happy working independently or in a team
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by 3rd July 2026, First stage interviews on week commencing 20th July 2026 online and second stage interview on week commencing 27th July 2026 online.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



ABOUT THE ROLE
The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for:
- Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners.
- A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives.
- Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.
KEY RESPONSIBILITIES
General Responsibilities/duties:
- Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.
- Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
- Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
- Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed.
- Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels.
- Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
Brand and marketing
- Ensuring consistent use of Ubele’s brand across internal and external print and digital channels.
- Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications.
- Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
- Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines.
Planning & Delivery
- Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads.
- Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
- Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers.
- Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
- Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
- Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting.
- Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.
Events
- Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events)
- Organise and/or support the delivery of special events as required
- Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary.
- Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events.
Line management
- Will be line managed by new Chief Operating Officer
- Oversee and manage the work of the Creative Coordinator
- Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.
General
- Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work).
- To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
- To attend relevant training to fulfil the requirements of the job.
- To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
- Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.
PERSON SPECIFICATION
Experience
- Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
- Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
- Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
- Managing organisational websites using content management systems (CMS).
- Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
- Experience of managing organisational branding and ensuring consistent application of brand guidelines.
- Planning and promoting events through integrated communications activity.
- Working collaboratively with senior leaders to provide strategic communications advice.
- Experience of working within the voluntary, community, charity or social enterprise sector.
- Experience of communications within an organisation focused on racial equity, community development or social inclusion.
- Experience of working with diverse community stakeholders and underrepresented groups
Knowledge
- Strong understanding of communications planning, stakeholder engagement and audience development.
- Knowledge of digital communications, social media platforms, email marketing and website management.
- Understanding of media relations and reputation management.
- Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
- Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
- Understanding of equality, diversity and inclusion principles and how these influence communications practice.
Skills and Abilities
- Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
- Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
- Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Ability to think strategically while delivering operational communications activity.
- Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
- High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
- Ability to work independently, take initiative and exercise sound judgement.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Personal Qualities
- Passion for community development, social justice and reducing inequalities.
- Collaborative, inclusive and relationship-focused approach.
- Creative, proactive and solutions-focused.
- Flexible and adaptable
- Strong commitment to Ubele Initiative's values and mission.
The client requests no contact from agencies or media sales.
Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. We are a successful, dynamic and influential charity, representing over 1,150 schools in the North East and specialist schools nationally through the National Network of Special Schools for School Business Professionals (NNoSS).
We are entering an exciting next phase of our development. Our marketing and communications work is central to that: it helps us reach schools, grow engagement, tell the story of North East education, support our events and memberships, and strengthen our influence with policymakers, partners and the wider education sector.
Due to internal promotion, we are now recruiting a Marketing and Communications Officer to work closely with our Marketing Manager and the wider team. This is a varied, creative and delivery-focused role, suited to someone with marketing or communications experience or an early-career or graduate applicant with strong writing, digital and creative skills and the desire to develop quickly.
You will help produce content, campaigns and communications across Schools North East, NNoSS, Jobs in Schools | North East, our events programme, memberships and policy activity. You will be joining a small, ambitious and high-performing team where people take ownership, work at pace and care deeply about the difference we make.
If you are organised, curious, creative, confident with words and digital tools, and motivated by work with a clear social purpose, we would be delighted to hear from you.
Why join us
This is an exceptionally varied and hands-on role where you will see the direct results of your efforts; from producing high-impact content like the Weekly Update to promoting flagship events that bring the region’s education community together. You won't just be executing tasks; you will be helping to shape a positive narrative for our region's schools, working within a small, ambitious team where your ideas are valued and your contribution is visible.
Beyond the meaningful mission, you will develop a broad and practical marketing skillset across digital communications, social media, and CRM management, all while receiving dedicated mentorship from our Marketing Manager. Schools North East offers a supportive and collaborative culture that truly cares about its people, providing a package designed for work-life balance, including 30 days of annual leave plus bank holidays, a contributory pension, and a modern office in central Newcastle with the flexibility to work from home on Fridays.
For a creative professional looking for real responsibility and a future-focused career, we provide an environment where you can grow professionally while doing work that truly matters for our region, as part of a small but highly impactful team.
Key Responsibilities:
Marketing and Engagement
- Contribute to lobbying and policy work through campaign activity
- Deliver and coordinate campaign activity within agreed plans to grow event attendance, memberships, sponsorship, partnerships and engagement across Schools North East programmes
- Promote programmes through email, website, social media and marketing materials
- Help maintain audience data and segmentation to ensure communications are relevant, timely and effective
- Identify and share member stories, case studies and examples that demonstrate the value of Schools North East
- Contribute ideas to improve the effectiveness of campaigns, content and audience engagement
Content & Brand
- Create, edit and proofread engaging content for newsletters, websites, blogs, social media, email campaigns and stakeholder communications
- Support production of the Weekly Update and translate complex information into clear, accessible content for schools and partners
- Produce marketing materials and maintain a consistent Schools North East brand across all channels and outputs
- Use storytelling and creative content, including video and photography, to strengthen audience connection and engagement
Digital & Marketing
- Use digital platforms including CMS, email marketing tools, CRM systems and social media channels to deliver day-to-day activity
- Update website content and apply basic SEO good practice to support clear user journeys and accurate information
- Monitor campaign performance and use data and insight to support improvements in communications activity
- Work collaboratively across the organisation and support events through content capture, delegate communications and promotion
- Maintain organised records and ensure communications meet data protection, accessibility and quality standards
- Support paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)
Essential Requirements
- Background in marketing, communications, journalism, media, PR, digital marketing, design or a related field (including through study, work, volunteering or personal projects)
- Strong written communication skills, with the ability to create clear, accurate and engaging content for different audiences
- Good verbal communication and interpersonal skills, with the confidence to work effectively with colleagues, members, partners and stakeholders
- Creativity, audience awareness and the ability to contribute ideas for campaigns, content and engagement
- Experience using digital communications tools such as CMS platforms (e.g. WordPress), email marketing tools (e.g. Mailchimp), design tools (e.g. Canva or Adobe), social media scheduling tools, Google Workspace, CRM systems and analytics platforms
- The confidence and willingness to learn new systems as required
- Excellent attention to detail, including proofreading and editing to a high standard.
- Strong organisation skills, with the ability to manage multiple tasks, meet deadlines and work at pace
- Understanding of how communications support engagement and audience growth, with an interest in developing knowledge of campaign performance and impact
- A collaborative, proactive approach, with the ability to take direction and work on initiative
- An interest in education, schools and the role of Schools North East as the Voice, Glue and Bridge for North East schools
Desirable
- Experience creating content across digital and print channels, including social media, websites, newsletters, blogs, video, photography or graphics.
- Understanding of SEO, email marketing, audience segmentation, accessibility or user journeys
- Experience in an education, charity, membership, public sector, events or partnership environment
- Experience supporting or managing paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)
To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.
For every child, for every school, for the future of our region



Digital Content Officer - £30,000-32,000 (depending on experience)
Full time, 35 hours a week Monday to Friday
Remote role with opportunity to work hybrid in Andover, Hampshire.
Are you an experienced digital content officer who would love to use your skills to help us Beat Macular Disease?
We are looking for a highly organised candidate with exceptional attention to detail, strong knowledge of digital audiences, and experience publishing content via CMS or email platforms, with a solid understanding of accessibility and digital best practice.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
About the role
The digital content officer plays a key role in supporting the delivery of high-quality digital communications across website, email and social media channels. Working closely with the digital content manager and email marketing manager, you’ll help ensure all content is accurate, accessible, on-brand and delivered on time. This role is vital in keeping day-to-day digital activity running smoothly, enabling senior colleagues to focus on strategic development and optimisation.
You’ll be responsible for:[ES1]
· Review, publish and maintain digital content
· Support the execution of campaigns and ongoing communications
· Collaborate with internal teams to gather and prepare content
· Produce multimedia content such as short videos, podcasts and webinars
· Help manage social media channels
· Respond to audiences in a timely, sensitive and inclusive way
About you
Our ideal candidate will have:
· Previous experience in a similar role, working with multiple stakeholders
· Strong attention to detail with the ability to produce accurate, high-quality work
· Clear written communication skills, with the ability to follow tone, style and accessibility guidance
· Understanding of SEO, accessibility, and digital best practice principles
· Experience using digital systems and tools (such as Dotdigital and Umbraco), along with social media and basic multimedia content creation
· Strong organisational skills with the ability to manage multiple tasks, work to deadlines, and adapt to changing priorities
· Collaborative, proactive approach with a willingness to learn and a sensitivity to audience needs, particularly in relation to sight loss, disability or personal stories.
This is an excellent opportunity to gain hands-on experience across a range of digital channels in a supportive environment. You’ll develop your skills in SEO, accessibility and content design, while contributing to meaningful work that helps people with sight loss access vital information and services. We’re looking for someone proactive and collaborative, with a genuine interest in purpose-driven digital communications.
Why join us?
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease.
Benefits include:
· Flexible working options
· 27 days annual leave
· Option to buy or sell annual leave
· Supportive enhanced family-friendly policies
· 6% pension contribution
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
Please view the full job specification attached
To apply: Please attache your CV and a covering letter explaining how you meet the job description and person specification.
In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.
Closing date: Monday 6 July at 09:00
Interviews: Monday 13 July and Tuesday 14 July 2026 (remote online)
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you have a disability and require additional time to complete your application, up to and including the closing date, please let us know.
Please submit your CV and a covering letter explaining how you meet the job description and person specification.
In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCHEME MANAGER
Are you looking for a varied, people-focused property role?
Do you want to make a real difference to a resident community?
The Trust Partnership provides management services to almshouse charities, supporting residents and ensuring high-quality property and community management. They are now seeking a dedicated and proactive Scheme Manager to oversee the day-to-day operations of a site in Southwark.
This is an excellent opportunity for someone who enjoys a hands-on, people-focused role combining property management with community support.
About you:
- Experience in housing, estate or property management
- Strong organisational and IT skills
- Confident communication skills with a professional approachable manner
- Able to work independently and manage a varied workload
- Calm, practical and resident-focused approach
About the role:
- Manage daily site operations and contractors
- Support resident wellbeing and maintain positive communication
- Ensure safety, security and high site standards
- Maintain records and support compliance and allocations
This is a varied and rewarding role where you will be responsible for ensuring the smooth running of the site, maintaining high standards of property care, and supporting resident wellbeing.
This role is subject to a DBS check.
If you feel you have the skills and experience to be successful in this role then please submit your CV and a supporting statement via the Charisma Charity Recruitment website.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Please see the JD and PS for full details. For an informal and confidential discussion about the role, please contact Sandra Smith, Senior Consultant at Charisma Charity Recruitment.
- Closing date for applications: 28th July 2026
- Interview date: TBC
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Benefits at Embrace the Middle East:
- Embrace supports all staff to work effectively through flexible and remote working options, including flexi‑time and home‑working.
- Under our flexi‑time framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
- Pension - option to join from day 1. Maximum employer contribution of 10%.
- Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
- Access to retail discount portal.
- Life Assurance – 3x salary.
- Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24/7, 365 days a year.
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
- Probationary period: 3 months.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
34 hours – Full Time
12 month fixed term contract with possibility of contract extension or being made permanent
Grade 2: £51,394 plus £5,928 London Weighting if applicable
Flexible/Hybrid (with travel across Britain and Ireland as required)
Job Purpose
The Senior Digital Officer will help shape and deliver integrated communications campaigns that strengthen the TSSA’s voice, influence decision-makers, support organising activity and champion workers across Britain and Ireland.
The postholder will lead on digital communications, audience engagement, digital campaigning and the effective use of the organisation's digital channels. Working closely with the Senior Communications and Media Officer, they will ensure campaigns and TSSA priorities are amplified through targeted digital communications that support member engagement, recruitment, retention and organisational influence.
The role will support communications activity relating to organising drives, industrial campaigns, ballots, political engagement and wider organisational priorities, ensuring digital communications contribute to campaign success and member engagement.
The postholder will help drive a step-change in TSSA's digital offer, ensuring it reflects the union's ambition to be responsive, inclusive and effective in supporting members at every stage of their working lives.
Main Duties and Responsibilities
Digital Strategy and Campaigning
- Develop and deliver digital communications activity that supports organising, bargaining, campaigning and political objectives.
- Develop targeted content, email communications and audience engagement activity that supports campaigns, organising and member engagement.
- Work collaboratively with the Senior Communications and Media Officer to deliver integrated campaigns across media, digital and member channels.
- Contribute to the development and maintenance of communications and campaign plans.
- Work closely with organisers and campaign leads to amplify key messages, increase participation and maximise campaign impact.
- Support communications activity relating to industrial disputes, negotiations, ballots, organising campaigns and political advocacy.
- Advise colleagues and senior leaders on digital trends, opportunities and best practice.
Website Management and Development
- Support the ongoing development and improvement of the organisation's website, ensuring content remains accessible, engaging and aligned with organisational priorities.
- Contribute to website redevelopment projects through audience insight, content planning, user experience improvements and digital communications expertise.
- Work with colleagues, project leads and external suppliers to support website enhancements and improvements.
- Monitor website performance and user behaviour, making recommendations to improve engagement and member experience.
Social Media and Audience Engagement
- Develop and deliver audience-focused content plans across social media and digital channels.
- Create and coordinate targeted digital campaigns designed to influence key audiences and decision-makers.
- Produce or commission engaging multimedia content, including graphics, video and digital storytelling.
- Grow and strengthen the organisation's digital reach, engagement and influence.
- Monitor emerging trends and recommend new approaches to audience engagement.
Content Planning and Collaboration
- Work closely with the Senior Communications and Media Officer to translate campaign priorities, media opportunities and organisational messaging into effective digital communications.
- Ensure consistency of messaging across all digital channels and communications platforms.
- Collaborate with organising, campaigns, policy and leadership teams to identify and deliver digital communications opportunities.
- Support colleagues across the organisation to improve digital communication practices.
- Contribute to a shared communications and campaigns planning process to ensure effective coordination across the communications function.
Analytics and Continuous Improvement
- Monitor website, social media and campaign performance using analytics and insight tools.
- Produce regular reports evaluating digital performance and audience engagement.
- Use data and audience insight to inform content planning, campaign delivery and strategic decision-making.
- Identify and implement new digital tools, technologies and approaches that enhance communications and engagement.
- Promote best practice in accessibility, user experience and digital communications.
Shared Responsibility
- Work collaboratively with the Senior Communications and Media Officer to deliver an integrated communications function, jointly planning campaigns, coordinating messaging, sharing insight and ensuring communications activity supports organising, campaigning and the organisation's strategic objectives.
- Co-produce TSSA's annual journal and other flagship publications.
If you would like to apply for this role, please provide a CV and a statement (no more than two sides of A4) of how you meet the requirements for the role.
Closing date is 10 am Monday 13 July.
Interviews will take place on Tuesday 21 July, in London, in person.





