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We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully.
Registered Charity
1 - 5
SmellTaste is the charity for all those living with impaired smell and taste.
The client requests no contact from agencies or media sales.
Thank you!
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Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition.
ROLE DESCRIPTION
The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.
This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.
The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.
JOB PURPOSE
To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.
Responsibilities
Strategic fundraising leadership
- Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
- ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
- Lead the development of high-quality tender responses and proposals
- Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
- Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support
Partnership building:
- Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
- Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
- Support cross-sector collaborations, innovation pilots and consortium funding bids.
Market intelligence & business development
- Contribute to organisational strategy development through participation in Leadership Team activities
- Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
- Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
- Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
- Contribute to strategic decision-making through robust market intelligence and competitive analysis
Cross-functional collaboration
- Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
- Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
- Work closely with the Head of Services to create proposals that maximise income opportunities
- Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
- Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
- Support colleagues across the organisation by providing proposal support, market insights and funding intelligence
Team leadership & operational excellence
- Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
- Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
- Establish accessible, reliable management information systems to track performance and inform decision-making
- Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
- Leverage AI tools and platforms to enhance business development processes
- Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.
Strategic leadership & culture
- Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
- Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
- Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
- Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness
REQUIRED SKILLS
Experience & skills
- Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
- Demonstrated success in proposal writing, developing tenders and commercial bids
- Strong background in business development and market research, ideally within the charitable or public sector
- Experience in relationship management with high-value stakeholders and complex funding organisations
- Strong communication, influencing and project management capabilities
- Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
- Strategic thinking ability combined with practical execution and attention to detail
- Resilience and adaptability in a dynamic funding environment.
- Knowledge of the social housing sector (desirable).
- Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.
Knowledge & understanding
- Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
- Knowledge of the housing sector, social value, or community development preferred
- Understanding of R&D funding mechanisms and innovation support programmes
- Familiarity with grant management processes and funder compliance requirements
- Knowledge of market research methodologies and competitive intelligence gathering
Personal qualities
- Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
- Strategic mindset with ability to identify opportunities and translate them into actionable plans
- Strong communication and influencing skills, both written and verbal
- Collaborative leadership style that embodies transparency, respect, and inclusivity
- Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
- Resilience and adaptability in a dynamic funding environment
- Passion for HACT's mission and commitment to social impact in the housing sector
Technical competencies
- Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
- Advanced skills in proposal writing, bid development, and presentation creation
- Experience with project management tools and budget management systems
- Understanding of due diligence processes and compliance requirements
- Knowledge of social impact measurement and evaluation frameworks
Desirable requirements
- Professional qualifications in fundraising (IoF membership) or business development
- Experience working in or with housing associations, local authorities, or social housing sector
- Knowledge of social value frameworks and impact investment principles
- Experience in managing EU or international funding programmes
- Understanding of research and development processes in policy or practice areas
JOB ACCOUNTABILITIES
- Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
- Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
- Develops and maintains accessible management information systems to support .
- Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
- Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
- Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
ABOUT HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place on week commencing the 15th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place week commencing 15th December.
Registered Charity
21 - 50
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Thank you!
Responsible to: People Services Manager
Location: Home-based, occasional travel may be required.
Grade & Salary: Grade C, £28,148 - £32,519 per annum, depending upon experience, plus 8% employer pension contribution
Duration: Permanent established role
Hours: Full time (37 hours per week)
Job Purpose:
The postholder administers all day-to-day activities within People Services and is responsible for the accurate, timely administration of all people-related data throughout the employee lifecycle from recruitment to retirement. Committed to business process improvement, the post-holder operates within strict confidentiality and compliance boundaries. The People Services Officer role models organisational values and behaviours, providing technical advice to colleagues when required and supporting the People Services Manager across all areas of the team’s work.
Main responsibilities:
- People administration and record keeping
- Always ensure fully compliant employee records, updating as required.
- Process all monthly changes (starters, leavers, contractual changes) accurately and meeting payroll deadlines.
- Bring a focus to gathering diversity data, so that insight and appropriate action and support is possible.
- Maintain and explain annual leave, providing reports as necessary for line managers.
- Ensure that employee files are updated with all relevant correspondence and maintained in line with GDPR, with archiving and data erasure in line with BC’s policy.
- Support the CEO Office and People Services Manager with the annual pay review administration.
- Continuously improve data management processes to enable clear and accurate reporting.
- Support Finance and Payroll with audit requests, meeting reporting deadlines.
Recruitment and selection, onboarding, and induction
- Manage the sourcing and advertising of new roles, once approved for recruitment.
- Support the procurement and management of external recruitment partners and internal assessment panels
- Liaise between candidates and hiring managers, setting up panels and ensuring selection process is effective and candidate friendly.
- Ensure that any reasonable adjustments requested during recruitment are implemented appropriately.
- Support hiring managers with induction and onboarding.
- Support BC induction programmes, providing information and presenting on People Services topics.
- Support on VISA and immigration and DBS checking as required.
- Run the Buddy Scheme for BC.
HR Information and Data Management and Reporting
- Maintain accurate employee data within the HRIS (Breathe), record and update.
- Provide regular standard reporting on key performance metrics for the organisation. (e.g. staff turnover, sickness absence, PDR completion rates, FTE, and headcount.)
- Provide people data for funding bids as required.
- Liaise with the HRIS provider for all system upgrades and maintenance, scheduling and testing new releases appropriately.
- Participate in HRIS provider network discussions to ensure that BC is maximising understanding of the system and services provided.
Learning and development
- Support all aspects of learning and development within the organisation, including diary management, registration, and monitoring.
- Review and improve content for People Services training materials.
- Maintain and report on records relating to compliance / mandatory training.
- Deliver introductory training in areas of expertise, for example recruitment, sickness absence management and contract changes.
- Act as first point of contact for external training partners and e-learning provider, directing and escalating queries as needed.
- Employee relations, engagement, and wellbeing.
- Update and format organisational policies under the guidance of the People Services Manager.
- Support with the implementation of the annual staff survey.
- Update and maintain the People Services SharePoint site, bringing accuracy and clarity to the content.
- Support on the administration of benefits schemes (e.g. cycle to work scheme).
- Support on people-related events, such as EDI celebrations and recognition awards (as relevant), ensuring inclusivity and efficient organisation.
- Know when to escalate confidential situations to protect individuals and BC.
- Source and support wellbeing activity that meets BC’s and individuals’ needs, including the Employee Assistance Programme.
- Commission Occupational Health reports as required.
- Provide first-line advice to managers on day-to-day people queries, such as sickness absence.
Project work
Undertake projects for People Services that enable continuous improvement of the services and function and self-development in the role.
Contribute to organisation-wide projects from time to time, bringing People expertise to the project team.
General:
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role and leading by example.
- Undertake all duties in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
- Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
- Commit to personal and professional development and learning through the Performance and Development Review process and one-to-one meetings with your line manager.
- Exhibit empathy with the mission and vision of BC, being a good external ambassador for the organisation.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Monday, 1 December 2025 at 23:59.
Interviews will be held on either Tuesday 16th or Wednesday 17th December 2025.
As our People Services Officer, you’ll help make Butterfly Conservation a great place to work by delivering efficient, friendly, and accurate People Services support across every stage of the employee journey. From recruitment and onboarding to data management and wellbeing initiatives, you’ll play a vital role in supporting our people so they can focus on saving butterflies, moths, and the natural environment.
We’re looking for an experienced, super organised, enthusiastic, process-driven, and compassionate team player who enjoys helping others and improving how things work. You’ll bring strong attention to detail, great communication skills, and a passion for supporting people and our conservation mission.
REF-225 092
