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Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operations Coordinator
Location: Hybrid (London office and home)
Contract: Permanent
Working pattern: Four–day working week (32hours)
Reporting to: Head of Operations & Strategy
Salary: £30,000
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
The Role
We’re looking for a proactive and highly organised Operations Coordinator to support the smooth running of the organisation.
This is a varied role at the heart of a small charity, spanning governance, HR, finance and operations. You’ll work closely with the Head of Operations & Strategy and support colleagues across the organisation to ensure systems, processes and compliance run effectively.
Key Responsibilities
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Support board and governance processes, including meetings and record-keeping
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Provide HR and finance administration, including recruitment coordination and invoice/expense processing
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Help manage day-to-day operations, including office coordination, IT and suppliers
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Act as Health & Safety Coordinator
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Support data processes alongside the Data Manager
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Contribute to cross-team projects and general organisational support
About You
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Experience in an administrative or operations role (charity or small organisation desirable)
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Highly organised, detail-oriented and able to manage multiple priorities
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Proactive, reliable and collaborative
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Strong communication skills and discretion with confidential information
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Comfortable working across a broad and varied remit
Experience in HR, finance, governance or CRM systems is helpful but not essential.
Working for Spinal Research
We are a collaborative, mission-driven team committed to advancing research and improving outcomes for people living with spinal cord injury. We offer a supportive and inclusive culture, opportunities for connection and development, and a four-day working week to support wellbeing and flexibility.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
Please send your CV and a cover letter outlining why you would like to work for Spinal Research, and why you would be a good fit for the role.
The client requests no contact from agencies or media sales.
Join us at a pivotal moment for the education sector.
ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.
About ISBL
ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.
The Centre for Education Operational Excellence
The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.
About the Role
We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.
This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.
You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.
To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Annu Panchal, Head of Events, ISBL, outlining your motivation and suitability and addressing your experience and how you believe this matches the job requirements
You will be informed whether you have been shortlisted by 12:00 noon on Friday 12 June 2026.
Interviews are expected to take place on Friday 19 June 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Young Citizens is recruiting a Programmes Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity’s central team, you’ll support the delivery of high‑quality programmes that connect young people with citizenship education, from legal initiatives such as mock trials to social action challenges and workshops.
Your Role’s Purpose
Young Citizens is recruiting a Programmes Coordinator to play a hands-on role at the heart of our mission to help young people become active, engaged and informed citizens. Working across our portfolio, you’ll support the delivery of a range of programmes, from legal education initiatives such as Mock Trials and The Big Legal Lesson, to Citizenship Workshops and social action programmes like the Make a Difference Challenge.
You’ll coordinate engaging, high-quality experiences for schools, working closely with teachers, volunteers and partners to ensure programmes run smoothly and meet our participation and impact targets. Alongside delivery, you’ll contribute to growing reach, improving programme content and strengthening our overall impact.
Young Citizens works at the intersection of education, democracy and civic life, helping young people become active participants in their communities. If you're excited about making a tangible impact through high-quality programme delivery, and want to contribute to a mission driven organisation, we’d love to hear from you.
Who we are looking for
You will join a small, dedicated team of delivery staff, making this well suited to someone who is ready to take ownership of their key areas while also contributing to shared priorities across the team. You may have experience in programme delivery, education, events, or a similar role, and be ready to take ownership of a diverse and active portfolio.
This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities across different timelines. You’ll be part of a collaborative team working in a fast-paced environment where strong processes and relationship-building are key to success. For full details of the role and responsibilities, please see the job pack below.
In your first year
You will play a key role in coordinating the delivery of Young Citizens’ education programmes, ensuring schools, teachers and partners have a positive experience from registration through to programme completion. You will manage programme administration, communications, scheduling and logistics, and act as a main point of contact for participating schools and stakeholders.
You will also support monitoring and evaluation by collecting feedback and impact data, helping to demonstrate outcomes and inform programme improvements. Working closely with colleagues across the organisation, you will contribute to refining systems and processes to strengthen the quality and reach of Young Citizens’ programmes.
Through programme coordination, stakeholder engagement and operational support, this role delivers:
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Strong relationships with schools, teachers and partners.
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Efficient administrative and communication processes.
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Accurate data and insights to evidence impact and improve delivery.
Why join us?
Deliver an impactful mission with a passionate team. Young Citizens offers the opportunity to join a passionate, supportive and ambitious team dedicated to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. Our culture is collaborative, welcoming and impact-focused, and your work will make a tangible difference to children and young people across the UK by helping to deliver programmes that build critical thinking, civic understanding and the confidence to make a positive contribution to their communities.
A results-driven culture with flexibility and strong benefits. We are building an agile, hybrid organisation with a flexible approach to how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas holidays, full pension contributions on the first 8%, and enhanced leave packages.
A chance to grow and develop. As we enter a new three-year development phase, we’re seeking individuals who thrive in a high-performing, adaptable environment and are motivated to grow alongside the organisation as it scales.
A chance to leave your mark. We empower our people to be contributors, decision-makers, and designers of our work. We’re looking for proactive professionals who are eager to shape their area of the charity and play a meaningful role in our future direction.
A few useful notes when applying:
If you are excited by the opportunity to coordinate impactful programmes and support the next generation of active citizens, we would love to hear from you.Please submit your CV along with a covering letter (maximum two pages) outlining your interest in the role and how your skills and experience meet the requirements in the job description. Applications without a covering letter will not be considered.
Additional Information
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Applicants must have the right to work in the UK.
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Offers of employment are subject to satisfactory references and a DBS check.
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Due to the volume of applications, feedback will be provided only to candidates shortlisted for interview.
We welcome applications from candidates with experience in programme coordination, education, youth work or the charity sector, as well as those with strong transferable skills and a genuine commitment to our mission.
The closing date for applications is 11pm on Sunday 14 June 2026, with first shortlisting from Friday 1 June 2026, so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About Kirklees Better Outcomes Partnership (KBOP)
KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide floating support to vulnerable people across Kirklees. Through following an asset-based approach focusing on people’s strengths and aspirations, we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time, with a key focus on helping people into employment.
The project is an outcomes contract where we are paid for enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner.
About the Opportunity:
The Initial Engagement Co-ordinator is a pivotal role to the function of KBOP. Working alongside the Team Leader and KBOP Central Hub, the role is the first point of contact for any individual or referring body seeking to access support from KBOP.
The responsibility of this role is to listen and understand the experiences of anyone contacting KBOP to determine how our service can support and enable them to overcome their current challenges, achieving their goals and ambitions. Ensuring that individuals feel supported from the first point of accessing KBOP and any immediate needs met with verbal advice, support and guidance over the phone.
This role will determine that anyone referred into the service is eligible and all information required to ensure to direct someone to the most suitable delivery partner, is available on the referral form. Signposting to alternative services if KBOP cannot meet their requirements.
Key Responsibilities
· To engage with individuals contacting KBOP in a positive, asset focused way. Ensuring they feel heard and empowered to make their own decisions regarding the support they would like to receive.
· Clarifying ambitions, needs and eligibility of individuals seeking to access support from KBOP. Redirecting to other services if they do not have a housing need or currently accessing support from other services in Kirklees.
· If individual does have a housing need or is not currently supported by another services in Kirklees, assessing presenting ambition or needs to determine suitability for KBOP service.
· Once suitability has been confirmed, providing initial advice, support and guidance to individuals or referring bodies seeking to access support from KBOP. Supporting any individual with low level guidance & interventions to ensure their needs are met and ambitions supported.
· Responding to any enquiry into the KBOP service. This will be via phone or email.
· Identify eligibility of initial enquiries to KBOP service – checking for completion of referral form & signature of participant giving consent. If individual is not eligible for the service redirecting to another suitable service within Kirklees.
· Ensuring all information fields on initial referral have been completed – prioritising personal contact information to ensure Delivery Partners have the right information to engage individuals as quickly as possible.
· Updating applicable IT systems such as CDP Soft to ensure all relevant data is recorded in the system.
· Working with the central KBOP team to determine suitable Delivery Partner and updating system accordingly.
· Contacting referral body or individual seeking to access KBOP to confirm outcome of the initial process.
· Acting at all times in a positive, empowering, courteous and supportive manner to ensure any individual feels engaged with the KBOP programme.
Key Skills and Attributes for this role:
· Desire to support a unique impact-led project
· Commitment to listening to and empowering individuals to make their own choices.
· Good interpersonal skills with an ability to build rapport with a range of stakeholders
· High level of IT literacy with exceptional competence in excel
· Self motivated with an ability to work independently.
· Problem-solving skills
· Good analytical skills
· A methodical and logical approach
· Ability to plan work and meet deadlines
· Accuracy and attention to detail
· Able to work independently and as part of a team.
· Good standard of written and verbal communication skills. Able to collate and share information effectively.
· Adaptable and comfortable working in a fast-paced environment
· Experience of working in a Local Authority context
· Experience of assessing referrals into or delivery of support services in Kirklees
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE - we are only accepting applications through the Applied recruitment platform
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Marketing & Communications Co-ordinator
Salary: Up to £30,000
Location: Hybrid – 3 days per week at the Chiltern Society office (Chesham, HP5 1AG), with remote working and some travel across the Chilterns
Job Description
This is an exciting opportunity to join a small, passionate charity dedicated to caring for the Chilterns – protecting its natural beauty, cultural heritage and environmental sustainability.
Following an internal promotion, this role will play a key part in delivering the organisation’s new strategic plans. You will help grow and diversify the supporter base through creative and impactful digital communications, alongside coordinating a varied programme of public events, including the annual Heritage Festival.
You will be responsible for creating engaging content across digital channels, managing and developing the organisation’s website and CRM systems, and supporting the delivery and promotion of events. Working closely with colleagues, volunteers and stakeholders, you will ensure communications are timely, relevant and inspiring, encouraging more people to connect with and take action for the Chilterns.
This role is ideal for someone creative, organised and proactive, with a passion for nature and strong digital skills. You will enjoy working across multiple projects, building relationships and contributing to a collaborative team environment.
To apply please provide a CV detailing your skills and experience and a supporting statement
outlining how your experience matches the person spec and why you are the right person for the job
We care for the Chilterns. We are on a mission to conserve and enhance the natural beauty and heritage of the landscape.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Outreach Coordinator (Families and Patients, all ages 0-25)
HOURS OF WORK: 24 or 32 hours per week £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000
PLACE OF WORK: ECHO charity Office, 1 Royal Street, London SE1 7LL, Office & hospital-based Evelina London Children’s Hospital, with some community
Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed.
RESPONSIBLE TO: People and Impact Lead
TYPE OF CONTRACT: 2 years
BENEFITS INCLUDE 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working
ECHO’s Outreach Coordinator will provide support to families of children and young people aged 0-25 affected by CHD (Congenital Heart Disease) and patients.
This role will have around 20% of time to focus on finding out the needs of 18-25 patients, parents, and siblings, and developing support and information for them.
We are an independent charity who support families treated by the Evelina, London & Royal Brompton, and Harefield hospital networks, and the CHD network of 47 local hospitals, and are based close to the Evelina London Children’s Hosptial.
Can you… work in a hospital environment, on the phone, and online; plan visits or events such as a zoo trip or a party; support children, young people, and families through diagnosis, treatment, care, and, at times, the loss of a child; and provide needs-led emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers?
Can you also research the needs of 18–25-year-olds, develop peer support and programmes for them, and deliver this on a small budget with patient and carer input throughout?
This role provides high-quality emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers, from birth to 25 years. You will deliver 1-to-1 outreach in the hospital and the community, lead play and wellbeing activities, and maintain a visiting programme across children’s departments, including PICU, Cardiac, and NICU. 20% of your focus is supporting young people aged 18–25, identifying their needs, assessing numbers, and developing peer support programmes. The role also involves creating resources and accurate information for families, offering guidance for those facing bereavement or loss, promoting wellbeing across hospitals and networks, planning events, contributing to closed social media groups, maintaining records, and capturing impact through case studies and testimonials.
You will embrace our database, AI, and tools that can support families and our small charity to make a bigger impact.
You will have experience of working in emotionally demanding situations, be dedicated to supporting people, and be able to guide families through the impact of medical diagnosis, treatment, and bereavement with compassion and understanding.
Support
- Provide a safe space for families, in person, online, and on the phone
- Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult
- Research the support needs of younger adults, from 18 – 25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
- Ensure EDI is a primary focus for ECHO – help us ensure everyone can access our services
- Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported
- Create ways to utilise the ECHO database to understand our own membershipsProvide information and support to families of children with heart conditions and those with additional needs
- Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton
- Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit
- Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering
- Research what do young parents under 25 need, what about the needs of patients who are 18-25
- Provide fun sessions to children, young people and families
- Bringing like-minded people together, our events are a vital part of your work- some will be out of hours
Please use the link above to send us your CV and a Cover letter that demonstrates you meet the above criteria.
Closing date: 3rd June midnight
The first interview will be held online the week beginning: 8th June
With an in-person interview for shortlisted candidates at the ECHO office on 15th June.
This role will need DBS, two references, and an honorary contract with the NHS
ECHO is an equal opportunities employer and welcomes applications from everyone
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London.
Key purpose of the Billing Coordinator is to:
- Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
- Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.
The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.
Candidates must have strong IT and organisational skills with experience of working within a legal aid practice.
Please download our job pack for additional details about the role and the level(s) of experience we are looking for.
*Full-time or part-time hours will be considered for this role.
The client requests no contact from agencies or media sales.
Volunteer Coordinator
Location: Milton Keynes, Buckinghamshire (minimum 3 days in office per week)
Salary: £29,000 - £32,000 per annum
Vacancy Type: 12 month contract, Full time 37.5 hours per week
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
Main Purpose & Scope of the Role:
The Volunteer Coordinator is responsible for the coordination, delivery and ongoing support of volunteer activity across the charity, ensuring volunteers have a positive, meaningful and well‑supported experience.
This role combines hands‑on volunteer coordination with people engagement activity, supporting engagement, communication and safeguarding processes across both volunteers and staff. The postholder works closely with colleagues across the organisation to ensure volunteer involvement is well‑planned, compliant and aligned with operational needs.
What You’ll Do:
You will coordinate the end to end volunteer journey, from recruitment and onboarding through to ongoing support, engagement and departure. You will act as a key point of contact for volunteers, support teams to work effectively with volunteers, and ensure accurate records, communication and safeguarding processes are maintained.
Reports to: People Engagement Manager
About the Role
This is an operational, people‑focused role suited to someone who enjoys building relationships, organising activity and supporting others. You will work closely with staff, volunteers and external partners, ensuring volunteering activity runs smoothly and consistently across the charity.
The role requires excellent organisation, strong communication skills and confidence.
Responsibilities of the Role
Volunteer Recruitment & Engagement
- Coordinate volunteer recruitment activity to meet charity needs
- Support the delivery of volunteer marketing campaigns across social media, recruitment platforms and community networks
- Build and maintain relationships with community groups, schools, businesses and partner organisations
- Represent the charity at volunteer recruitment events and community activities
- Support interviews and suitability assessments for prospective volunteers
- Ensure references and checks are completed in line with policy
Volunteer Onboarding, Training & Support
- Coordinate induction processes for new volunteers
- Ensure volunteers receive appropriate role specific training, working with internal teams
- Maintain regular communication with volunteers to support engagement and retention
- Act as a key point of contact for volunteer queries or concerns
- Support volunteers leaving the organisation and gather feedback
Volunteer Engagement & Communication
- Support clear and consistent communication with volunteers across the charity
- Maintain and update volunteer communications via Assemble and other platforms
- Support the Volunteer Forum and other engagement initiatives
- Develop and maintain guidance and resources for staff working with volunteers
Compliance & Administration
- Ensure volunteer activity complies with safeguarding, GDPR, health & safety and volunteer management standards
- Maintain accurate and up to date volunteer records on Assemble
- Monitor volunteer data and prepare basic reports on recruitment, engagement and retention
- Escalate safeguarding or compliance concerns to the appropriate manager
Fundraising & Cross Departmental Support
- Coordinate volunteer involvement in fundraising events and campaigns
- Work closely with fundraising, operations and HR colleagues to ensure volunteer support is effective and well planned
- Promote good practice in volunteering across teams
Person Specification
Experience & Qualifications
Essential
- Experience in volunteer coordination, people engagement or a related role
- Strong organisational skills with excellent attention to detail
- Confident communicator with the ability to build positive relationships quickly
- Experience working with databases or volunteer management systems
- Ability to work independently and collaboratively across teams
- Understanding of safeguarding and confidentiality principles
- Good IT skills including Microsoft 365
Desirable
- Experience working in the charity sector
- Knowledge of volunteer management systems (e.g. Assemble)
- Experience supporting training or group facilitation
- Interest in animal welfare, assistance dogs or medical research
Other Requirements
- Willingness to travel occasionally to attend recruitment events or meetings
Diversity, Equality & Inclusion
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
To Apply
If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.
The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.
Responsibilities:
Operations support
- Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
- Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
- Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)
Programme and Communications support
- Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
- Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
- Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
- Support and maintain impact metrics and participant feedback across all activities
- Contribute to research and information gathering for programme development and fundraising as needed
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
- Skilled Volunteering Projects: Short-term, structured volunteering engagements.
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
- Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.
We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Person Specification
- Highly organised, with experience supporting organisational operations and/or programme delivery
- Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
- Experience supporting events (online and in-person) and managing multiple priorities simultaneously
- Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
- Clear communicator who enjoys working collaboratively across a team
- Proactive, solutions-focused, and keen to positively contribute to a growing organisation
Nice to haves:
- An understanding of volunteering and Skilled Volunteering in particular
- Knowledge, and some direct experience, with the charity sector
- An understanding of the opportunities and challenges faced by small charitable organisations today
- The ability to be in London multiple times a week as needed
Qualities that are a good fit for our team
- Personable / warm / caring / friendly
- Energetic, confident and outgoing
- Hardworking / dedicated / committed
- Entrepreneurial
- Professional
Please note that applications submitted without a cover letter that is related to this role will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Help shape the future of learning for NCT peer supporters and practitioners supporting parents across the UK.
This role sits within the Training, Practice & Quality team and plays a key part in delivering high-quality, inclusive training and continuing professional development (CPD) for NCT’s practitioners and peer supporters.
You’ll support the planning and coordination of a national training and CPD programme, working across online, in-person and self-directed learning. You’ll also help provide individual development support through 1:1 practitioner sessions.
For further details, please refer to the attached job description.
About you
You’ll be organised, proactive and passionate about learning and development, with a strong commitment to inclusion and high-quality practice to support work with parents.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
30 days annual leave (excluding Bank Holidays)
Pension matched up to 5%
Flexible working options to suit your lifestyle
Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
Cycle to work scheme to support sustainable commuting
Life Assurance for peace of mind
Free eye test for all staff, with further discounts
Blue Light discount card
How to apply
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Moving Medicine Patients Project Coordinator - Job Description
Office and home based - Hybrid Working
With occasional travel for meetings, events or project delivery across the UK
Role Purpose
The Moving Medicine Patients Project Coordinator will support the delivery and coordination of nationally significant, cross-sector programmes aimed at reducing barriers to physical activity for people living with long-term health conditions.
The role works across major national projects, including the Sport England-funded Moving Together project and the FSEM and Nuffield Health partnership project focused on person-centred care pathways.
The postholder will coordinate project activity across health, physical activity, policy, academic and community sectors, supporting stakeholder engagement, governance, communications, events, evaluation and delivery.
This is a fast-paced, multi-partner role requiring organisation, initiative and the ability to maintain momentum across complex workstreams, contributing to wider systems-change efforts to improve access to physical activity and reduce inequalities.
Duties
· Coordinate day-to-day project activities across multiple projects and partners
· Schedule and manage meetings, events and stakeholder engagement activity
· Prepare agendas, take minutes and track actions from governance meetings
· Maintain project documentation including plans, trackers and reports
· Support communications outputs such as newsletters, briefings and stakeholder updates
· Assist with delivery of workshops, webinars and engagement sessions
· Liaise with partners, suppliers and stakeholders to ensure smooth delivery
· Support financial processes including invoice tracking and budget monitoring
· Contribute to evaluation activity, including data collection and feedback processes
Responsibilities
Project Coordination & Delivery
- Support planning and delivery of project activity across multiple national workstreams
- Maintain project plans, timelines, trackers and delivery actions
- Monitor progress and escalate risks, delays or issues
Stakeholder Engagement & Partnership Working
- Act as a key liaison between internal teams and external stakeholders
- Build and maintain effective relationships across sectors
- Support inclusive engagement with diverse communities and stakeholders
Events & Engagement
- Coordinate meetings, workshops, webinars and stakeholder events
- Support logistics, communications and follow-up actions
Communications & Resources
- Assist with internal and external communications, including updates and materials
- Support development and dissemination of project resources
Evaluation & Reporting
- Support data collection, evaluation and reporting processes
- Contribute to reports, presentations and documentation
Governance & Administration
- Provide secretariat support to governance groups and working groups
- Support financial administration and operational processes
Accountabilities
- Accurate and timely coordination of project activities and deliverables
- Maintaining up-to-date project plans, records and documentation
- Effective communication and coordination across stakeholders and partners
- Delivery of high-quality administrative, governance and event support
- Proactive identification and escalation of risks, issues or delays
- Contribution to project reporting, evaluation and continuous improvement
- Supporting inclusive and equitable project delivery
Job Attributes / Skills / Requirements
Essential
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Confident stakeholder engagement and relationship management across multiple partners
- Experience coordinating projects, programmes or partnerships
- Ability to work independently, proactively and as part of a team
- Experience supporting meetings, events, workshops or webinars
- Strong administrative and operational coordination skills
- High attention to detail with effective problem-solving ability
- Confident using Microsoft Office and cloud-based systems
Desirable
- Experience working in health, physical activity, public, charity or education sectors
- Experience working with clinicians, academics, policy stakeholders or people with lived experience
- Familiarity with UK healthcare systems, physical activity sector, or health inequalities
- Experience supporting communications, content development or resource creation
- Experience supporting evaluation, reporting or data collection processes
- Experience working across complex partnerships or systems-change programmes
- Experience using project management tools or financial systems (e.g. Xero)
Personal Attributes
- Highly organised and dependable
- Collaborative and relationship-focused
- Proactive and solutions-oriented
- Comfortable working within complexity and ambiguity
- Able to balance competing priorities calmly and effectively
- Passionate about reducing inequalities and improving access to physical activity and health
Qualifications
Essential
Educated to HND level or degree (or equivalent professional experience) in public health, sport, project management, healthcare, communications or a related field.
The client requests no contact from agencies or media sales.
Grow is a youth development charity working with 16-24 year olds facing significant challenges in Sheffield. Many young people we work with experience mental health difficulties that have resulted in social isolation and a lack of engagement in work or training prospects. Our programmes combine coaching with gardening and nature-based activities to help our trainees combat social isolation, boost their wellbeing and develop employability skills.
For our full candidate pack which introduces you to Grow, our strategy and how we work, as well as a full role description please visit our website.
Role Description
As our Programme Assistant and Volunteer Coordinator, you will be the driving force behind Grow’s Training and Employability Programmes. You will guide trainees from their first referral through to their next steps beyond Grow whilst also developing a strong, purposeful volunteering programme to support the work that we do. If you are passionate about working with young people and are interested in supporting volunteers in their role, then please read on.
Programme Design & Delivery
Manage the referral pathway, acting as the primary point of contact for Sheffield-based partners and arranging pre-visits for prospective trainees.
Lead the welcoming process, introducing young people to Grow’s nature-based programmes, coaching culture and mission.
Handle all enrolment paperwork, trainee assessments, and the establishment of coaching contracts.
Programme Delivery & Support
Provide coaching and practical support during training sessions, ensuring young people are engaged and safely transported onto our green space.
Assist Training Managers in delivering core coaching modules and contribute to the evolution of programme resources.
Lead 'Next Steps' support, providing external signposting and organising events for our alumni community.
Volunteer Management
Develop and execute a volunteering strategy that aligns with Grow’s goals.
Coordinate the recruitment, induction, and scheduling of volunteers. You will oversee the quality of their 1-to-1 coaching by reviewing logs and providing constructive feedback.
Ensure all volunteers are fully briefed on safeguarding and health and safety policies and have completed all core training.
Oversee the DBS administration process, ensuring timely checks and accurate record‐keeping
Operations & Impact
Track impact data and trainee progress to support the Head of Programmes & Impact in assessing overall success.
Maintain rigorous health and safety standards by completing and updating risk assessments.
Participate in trainee interviews and assist with disciplinary procedures when necessary.
We use the power of nature to inspire hope and unlock potential in young people.



The client requests no contact from agencies or media sales.
Contract: Permanent, 37.5 hours per week
Salary: £24,976 - £27,643
Location: Southampton SO30 2HL
Closing date: Tuesday 2nd June 2026
Interview date: Friday 12th June 2026
We’re looking for a passionate and organised pet Foster Coordinator to join our Rehoming & Fostering team in Southampton. This is a rewarding opportunity to play a vital role in helping pets find safe, loving homes while they wait for their forever families.
Our fostering service is central to our mission, supporting more pets by providing temporary homes through a dedicated network of volunteer fosterers. In this role, you’ll help grow and support that network, ensuring both pets and people have the best possible experience.
More about the role
As a Foster Coordinator, you’ll recruit, support, and manage a diverse network of volunteer fosterers across your local area. Working closely with the Adoptions Coordinator, you’ll monitor foster capacity, match pets to suitable homes, and ensure a smooth and effective fostering journey.
You’ll also build strong relationships within local communities and with partner organisations, promoting fostering opportunities and attracting new volunteers. Alongside maintaining a high-performing fostering service, you’ll ensure fosterers feel valued, supported, and confident in their role.
This is a full-time position, working Monday to Friday, 8:30am–5:00pm, plus one in three weekends (with two days off in lieu during the week).
About you
You’re a confident communicator with strong interpersonal skills and the ability to build relationships with people from all backgrounds. You’ll have experience managing or supporting volunteers, particularly in remote or community-based settings and understand how to motivate and guide them effectively.
You’re collaborative, proactive, and solutions-focused, with a genuine passion for helping others succeed in their roles. You’re comfortable working in a fast-paced, sometimes emotionally challenging environment, and bring resilience, empathy, and sound judgement to your work.
Essential qualification, skills and experience
- Demonstrable experience of supervision or management of volunteers.
- Experience of having worked in an animal welfare environment.
- Good experience of running and marketing recruitment campaigns for volunteer roles.
- Experience of working with local communities and promoting volunteer opportunities
- Good interviewing and recruitment skills
- Experience of working to a high level with minimal supervision.
- Able to prioritise and manage a busy work schedule dealing with complex issues whilst ensuring timely delivery or resolution of issues.
- Good experience of actively managing a bank of clients, volunteers or stakeholders.
- Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
- Championing change initiatives, influencing and leading colleagues to embrace the changes.
- Excellent written and verbal communication and numerical skills.
- Strong organisational, administration and analytical skills, including use of computerised systems.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross values.
Desirable (but not essential)
- Knowledge of animal behaviour and rescue environments
- Understanding of relevant animal welfare legislation
- Experience working collaboratively across teams
- Strong influencing and stakeholder engagement skills
- Awareness of safeguarding principles
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
PLease visit our website and complete the online application process before the closing date on Tuesday 2nd June 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
