The Role

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

We have new funding from MHCLG/PHE to increase support to people with substance use issues who are homeless or vulnerably housed. The aim of this specialist housing role is to lead on the recruitment, training, deployment and support/supervision of Peers in a range of placements across the housing and homelessness services including the new drug and alcohol tenancy support service as part of the MCHLG/PHE Rough Sleeper and drug and alcohol initiative.

If you would like an informal conversation about this role, please contact HR to arrange a call with Sam Wheeler. 

How To Apply

Please use the enclosed Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before Midday Friday 5th February 2021. For further information, please visit the DHI website. 

Are you looking for a new challenge this new year? YMCA East Surrey is a vibrant, local charity recruiting brand new roles. Based in our Emotional Services and Mental Health team, the ideal candidates will be passionate about working with children, young people and their families to improve their overall mental health and wellbeing. Working with the NHS, CAHMS and Children's Services, this is a varied role that will have a real impact, on real lives. 

The main responsibilities of the role are:

1. To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change
2. To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience
3. Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions
4. To take responsibility for own caseload of children, young people and families some with complex and multiple needs with support from senior EWMH staff
5. To help involve children, young people and their parents in the co-production of programmes, activities and services
6. To work collaboratively with Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS teams and other community-based services to provide the most effective service for children, young people and families
7. To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people
8. To provide record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated 
9. To apply safeguarding and child protection procedures
10. To help provide written case studies as evidence of the effectiveness of individual interventions
11. To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.

Hours of work: 35 hours per week, Monday to Friday. Typically this will be 9.30am to 5.30pm but up to 2 evenings with a 7pm finish (with a later start time) may be required. Requests for 4 days per week would be considered. 

Location: YMCA Hillbrook House, Redhill

Salary / pay rate: £22,000 - £25,000 per annum

Annual leave: Four weeks plus bank holidays. Holidays increase after two years service to a maximum of five weeks after six years service. The holiday year runs from 1 April to 31 March each year.

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at YMCA East Surrey sites. YMCA East Surrey also operates a Bike to Work Scheme.

Vacancy Reference Number:

ISUPC/ISU/UK-R2

Position title:

International Support Unit (ISU) Programme Coordinator

Reports to:

Director of International Support Unit

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£27,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 11th January 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [11th January 2021].

Background

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom. 

Job Specifics

1. Strategy, Planning and Financial Management:

• Deliver the ‘Muslim Hand’s Programme Strategy 2020-2022’ by supporting international offices to ensure the delivery of programmes is in line with the organisation’s strategic aims.
• Plan and review the progress of programme strategy and financial management at regular intervals (monthly, quarterly and annually).
• Ensure all international offices are working in-line with the programme strategy to achieve the organisations agreed long-term goals.
• Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.
• To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.
• With international offices help develop an effective models and tools to enable planning and writing of programme proposals which comply with the Muslim Hand’s programme guidelines and standards.

2. Support to Senior Management:

• Support international country office senior management in producing programme strategic plans, budgets and new policies for the future of Muslim Hands.
• Support International Offices in presenting programmatic feedback and financial reports to CEO, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.
• Advise international country office senior management on the future projects and the viability of obtaining funds to support project initiatives.
• Work with international country office senior management and ensure Muslim Hands programme policies and practices are in line in with the programme standards and local regulations. 

3. Programme Management:

• Provide direction to the international country offices programmes team with guidance and support to ensure the effectiveness and positive impact of the programmes implemented, including resources, feedback and additional training when required. 
• Collaborate with overseas partners to ensure their strategies are in-line with international country offices programme strategy, and share decision making for maximum benefit to programmes.
• Assist international offices in developing a reporting mechanism to be utilised by the programmes team which includes monitoring, programme delivery and financial reporting.
• Provide support to ensure that country offices effectively use the Muslim Hands software suite (Programme System 3, Qalam, Alpha or any application approved by senior management) for managing budgets, monitoring and coordination of programmes across the organisation.
• Assist international country offices to ensure overseas partners are working in line with partnership’ policies which meet the organisational strategic aims.
• Review and assist the development of partner organizations by providing training, resources and feedback.
• Assist in Developing and implementing a clear communication structure between programme and fundraising departments to provide timely feedback to Muslim Hands’ supporters.
• Provide timely feedback to fundraising department, supporters and stakeholders particularly during emergencies response, Ramadan, Qurbani or any specific campaigns.
• To be versed and familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).

4. Humanitarian Response:

• Assist international offices in Developing and implementing a strategy to deliver rapid emergency responses during any disasters and human crisis.
• Support Emergency team in identifying relevant stakeholders for the Emergency Program (UN, NGOs, donor agencies, private sector)
• During emergencies, actively encourage the partners to increased collaboration with agencies, UN Institutions, Donors, Trusts, Foundations, Campaigners and Standardization Organisations.

5. Programme Monitoring, Evaluation and Learning (MEAL):

• Assist in developing a regular process of monitoring and data collection of all Muslim Hand programmes.
• Ensure effective regular monitoring of international programs to evaluate the impact and direction of the programmes.
• Ensure after adequate assessment made by MEAL recommendations are implemented to improve delivery of programs. 
• Share recommendations based upon MEAL with all Muslim Hands donors and stakeholders.

6. Staff Management:

• Ensure International office’s Programme staff are trained and follow all policies and procedures.
• Undertake any reasonable responsibilities as required by line manager and adhere to all Muslim Hands Policy.
• Ensure effective management of team’s time keeping and attendance though tools provided ie Clock-rite and E-days as an example.

7. General Responsibilities

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Essential Requirements:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Frequent International travel to Partner Offices in Canada, France and South Africa

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 11th January 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Auditory Verbal UK (AVUK) is looking for an experienced family support manager who wants to play a key role in an ambitious and growing organisation that is supporting deaf children to get an equal start at school. AVUK is a small, award-winning national charity that is transforming the lives of deaf children across the UK.  Over the next few years, the charity plans to: double the number of pre-school children and families supported by its innovative early intervention programme; significantly increase the number of Auditory Verbal Therapists in the UK; further its profile and influence; and grow and diversify its voluntary income streams so that deaf children have the same opportunities in life as their hearing peers.

The post holder will join a highly-committed and passionate team of 24 staff, and will work closely with the Clinical and Operations teams to provide the best outcomes for families. The job will include a mix of home working and in-centre working in our Bicester and Bermondsey centres, with one centre being the base. 

The Family Support Manager will be one of the primary points of contact for families on the AVUK programme and will provide advocacy, practical support and information services to parents and other carers of children with hearing loss on the programme at AVUK.  They will offer emotional support for families and will be able to signpost effectively to other agencies for families in greater need, managing relationships with external providers of support services to families, such as Local Education Authorities, external counsellors and occupational therapists. They will be responsible for organising parent workshops, developing the Family Ambassador programme and making arrangements for annual/biannual consultation sessions for parents, attending these sessions where appropriate, providing practical support in preparation for these sessions and taking forward matters arising.  They will work closely with the Operations team to provide administrative support to the Clinical team in connection with therapy services.

For further information, please see the attached job pack. 

PART-TIME COORDINATOR – ‘EYES ON, HANDS ON’ PROJECT

 (FIXED TERM CONTRACT to 31 Mar 2022)

The CWGC honours the 1.7 million men and women of the Commonwealth Forces who died in the two world wars, ensuring they will never be forgotten. Our values and aims, laid out in 1917, are as relevant now as they were 100 years ago. 

A fantastic opportunity has arisen for a talented and self-motivated Volunteer Coordinator to join our team based in our South East Region to deliver the Annington Homes sponsored ‘Eyes On, Hands On’ volunteering project.

The ‘Eyes on, Hands On’ project is a new venture which will seek to develop a volunteer network to link the military communities in the UK with the CWGC sites in their local area. The postholder will develop opportunities to use volunteers to support and supplement the care provided by regional operations staff to CWGC commemorations.

Working 15 hours over the week, you will be liaising closely with the local Regional Manager, the in-place Volunteer Coordinators and your volunteers building and maintaining partnerships with a wide range of volunteer organisations and associations, ensuring regular engagement.

In order to succeed in this role, you will have excellent communication, presentation and networking skills. You will also have experience of working with the UK Armed Forces, and empathy with the Service ethos.

If you would like to be part of a key team raising the profile of our valuable work and think you’ve got what it takes to succeed in this role please send your completed Application Form, CV and a covering letter explaining what you can bring to the role and why you believe you can fulfil the requirements of the job, as outlined in the job description .

Circa £29,746 pro rata, depending upon experience, with an allowance of £1,044, pro rata, to compensate for the fact a home office will be required. The Commission will also require the successful candidate to use their own car for any travel, for which mileage will be paid. 

Location: South East Region 1 (ideally in the Kent/Sussex area)

We reserve the right to close this vacancy at any time once we receive sufficient applications and encourage all interested applicants to apply at their earliest convenience to avoid disappointment.

The closing date for applications is 29 January 2021 and it is anticipated that interviews will take place on week commencing 15 February 2021.  Due to current Covid-19 Social Distancing requirements, interviews will take place using Microsoft Teams.

About Empower to Plan

Empower to Plan is an initiative set-up and run by Population Matters to enable more women globally to have the access to safe, modern contraception that they want, the choice over the number of children they have, and so the knowledge, right and freedom to take control of their own fertility.

Currently, according to the UN over 270 million women globally have an unmet need for that safe, modern contraception and so lack choice over their family size.

We partner with carefully selected NGOs and groups active at the grassroots, in communities across the world (including the UK), which are working to provide choice and address that unmet need. Our Empower to Plan partners are focused on delivering practical action, aligned with our mission and values, and have a proven track record of making a positive difference (Empower to Plan projects also work with boys and young men to achieve related positive outcomes).

NB - Empower to Plan is about identifying, supporting and crowd-funding appropriate grassroots delivery projects and partners, PM is not involved directly in that delivery.

Our part, and the job of this role, is to identify potential partners and projects, carry out due diligence, promote selected projects for crowdfunding via our website, administer and coordinate the provision of that funding to the recipient projects. We cover all administrative costs, make up any shortfalls in funding to allow promoted projects to proceed, and showcase partners and project outcomes to create greater awareness of this issue and leverage greater national and international action.

Women around the world want the power to choose how many children to have – and when. Evidence shows that where women are empowered, there’s a natural fall in birth rate. Help us empower more women to plan – for their own sake, and for the wellbeing of future generations and the planet that sustains us all.

 “The way forward is the full realisation of reproductive rights, for every individual and couple, no matter where or how they live, or how much they earn. This includes dismantling all the barriers— whether economic, social or institutional — that inhibit free and informed choice.” 

- UNFPA Executive Director Dr Natalia Kanem

About the Role

Population Matters (PM) is looking for a Project Coordinator to help us to achieve our vision of a future in which a stable human population co-exists in harmony with nature and a healthy planet.

With supervision from the Campaigner (and support from the Director), you will be responsible for the day-to-day administration and running of our Empower to Plan crowd-funded, practical project scheme, and maintaining regular communications with our Empower to Plan partners.

Empower to Plan is a catalyst through which PM can help to empower local communities, especially women and girls, to make a choice on their reproductive health by enabling grassroots NGOs and community groups deliver vital on-the-ground family planning services, alongside enabling the provision of practical environmental solutions. Examples can be found on our website under Empower to Plan. It also offers our supporters the opportunity to contribute to selected grassroots’ practical projects, so enabling PM to engage our supporters more directly in our work and impact positively upon individual lives.

About You

You will have experience of assisting with project management, ideally including working on fundraising and grant-making programmes. You will be a strong communicator, with experience of building and maintaining relationships with international external stakeholders. You will be educated to degree level, ideally in a relevant discipline, such as development, environment, international affairs, politics, communications, or women’s/gender studies (Evidence of interest, other experience in these areas is valid too). You will also have comprehensive administrative and record-keeping skills.

About Us

We are a small but expanding team, where everyone’s contribution matters.  You will be a self-starter, organised and be able to work accurately to deadlines. This role is home-based, with occasional travel to London and possibly other locations. Being able to work on your own initiative and virtually is a key part of this role.

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

The deadline for applications is midday on Friday 5th February 2021 Interviews will be held between w/c 18th - 26th February 2021

Please accompany your CV with a covering letter (of no more than 500 words), explaining how you match our requirements, and telling us more about what you will bring to the role.

Are you seeking a new challenge this year? YMCA East Surrey is recruiting for this brand new role, which sits within our Emotional Wellbeing and Mental Health Services team. Sitting alongside a more junior post, this role will see the successful applicants coordinate, plan and deliver interventions to improve the mental wellbeing of children, young people and their families. This role will also require working with the NHS, CAHMS and Children's Services. If you are passionate about helping those in need, this role could be for you. A Level 4 qualification relevant to working with children, young people and families gained in education, social care, youth work, informal education or health is required. 

Main responsibilities

1. To receive and manage referrals from partner agencies and from young people themselves
2. Assess the needs and strengths of the referred child or young person and put together a programme of help and support; helping them identify individual goals to achieve desired change
3. To design, deliver and evaluate interventions for children and young people which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience
4. Co-ordinate, record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions
5. To take full responsibility for own caseload of children, young people and families some with complex and multiple needs
6. To involve children, young people and their parents in the co-production of programmes, activities and services and support other staff in their understanding and delivery of co-production techniques
7. To take a lead on working collaboratively with Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS teams and other community-based services to provide the most effective service for children, young people and families
8. To be responsible for accurate records of individual engagement, evidence of change and celebrate progress with children and young people
9. To provide record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
10. To be responsible for the health and safety of children and young people attending all sessions and to ensure that safeguarding and child protection policies are adhered to.
11. To provide written case studies as evidence of the effectiveness of individual interventions and support other staff in their understanding and delivery of similar qualitative evaluation techniques
12. Attend and participate in relevant internal/external meetings and forums related to the mental health forums
13. To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.

Hours of work: 35 hours per week, Monday to Friday. Typically this will be 9.30am to 5.30pm but up to 2 evenings with a 7pm finish (with a later start time) may be required. Requests to work 4 days per week may also be considered.

Location: YMCA Hillbrook House, Redhill

Salary / pay rate: £25,000 - £28,000 per annum

Annual leave: Four weeks plus bank holidays. Holidays increase after two years service to a maximum of five weeks after six years service. The holiday year runs from 1 April to 31 March each year

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at YMCA East Surrey sites. YMCA East Surrey also operates a Bike to Work Scheme.

Are you passionate about the role that effective communications can play in engaging diverse audiences to help achieve social change and looking for a new challenge? 

Are you interested in working for a progressive and constantly evolving organisation? 

We’re looking for an Area Communications Coordinator to help us create a great Fellowship experience.

We are looking for a self-starter who will play a key role in providing communications support across our social media platforms, drafting engaging copy on our website. promoting online toolkits and providing event and administrative support. You will often be the first point of contact for RSA Fellows to direct them to relevant activity within their local area and keep them informed about upcoming activity in the UK. There will also be opportunities to work closely with Fellows to help develop their events, ideas and projects. The ideal candidate will be a communications multi-tasker who thrives working within a busy team environment.

To find out more about this role, please visit our website. 

About Us 

We are the RSA.  The royal society for arts, manufactures and commerce.  We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change. 

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time. 

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! 

Apply 

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 15th February 2021.  Interviews will be held on 22nd February 2021.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process. 

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard. You will be an experienced and enthusiastic team member who has good communication skills. You will be experienced in administration and be able to work to deadlines, prioritising busy workloads. You will use your initiative to identify areas that can improve the administration and development of the volunteer programme.

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

Volunteer Coordinator – 1 role available

The organisation seeks to appoint a skilled individual to lead the effective implementation of the organisation’s volunteer strategy including recruitment, induction, training, support and supervision of all volunteers. You will be required to manage the volunteer rota ensuring adequate cover for all activities and events. You will manage relationships between volunteers and the organisation. You will prepare reports for Board of Trustees and Management. You will capture outputs and inputs through monitoring the volunteer programme by completion of registration forms, monitoring forms and evaluation forms. You will be able to communicate with a range of people from volunteers to service users and partner organisations via telephone, email and letter. Ultimately you will ensure the efficient and smooth operation of the volunteer programme.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £21 077 per annum (Pay review pending)

Duration: Fixed Term for 2 years

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

Could you use your supporter relationship skills to help transform the lives of seriously ill children across the UK?

Starlight’s Public Fundraising team is looking for a skilled Supporter Experience Co-ordinator to join their team as Maternity Leave cover.

Your focus will be supporting the team in championing fundraising, and our amazing supporters, across the organisation. Maximising the impact of our supporter touchpoints and fundraising opportunities through a variety of channels, products, and tools, helping us to grow our audience of existing loyal supporters, who make sure all children have the right to play through their treatment for a serious illness!

You'll be joining a successful and driven team, who are passionate about providing Starlight’s supporters with the right experience, and take great pride in having fun whilst doing it!

Location: BookTrust, Battersea (home-working initially in line with coronavirus guidelines)
Contract: Full time, Permanent
Salary: £25,000 - £27,000 per annum

We are looking for the right person to coordinate the author and illustrator community of BookTrust Represents (our Arts Council-funded project to support and promote children's authors and illustrators of colour, with the aim of increasing the number of books written or illustrated by authors and illustrators of colour) and also to coordinate BookTrust's wider author and illustrator activities across BookTrust – always with the ultimate aim of getting more children reading for pleasure.

The successful candidate will support, encourage and recruit aspiring and emerging authors and illustrators of colour to the BookTrust Represents community, write and research a monthly newsletter and coordinate a training and mentoring programme. They will work with a wide range of publishers, arts agencies and other organisations to maximise opportunities for authors and illustrators of colour to have a sustainable career as creators of children's books.

The successful candidate will be a highly organised person who is knowledgeable and interested in children's books and passionate about children's reading. They will coordinate author and illustrator activity working with the wider arts team, including direct contact with authors and illustrators and their publishers on specific projects

To apply, please go to our website. Please submit a CV and covering letter. In your cover letter please outline your suitability in relation to the person specification and answer the following question:

What do children's books and reading mean to you?

BookTrust particularly welcomes applications from Black, Asian and Minority Ethnic (BAME) candidates.

Closing date: Thursday, 4 February 2021 at 09:00

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Support Coordinator to our team in the South Tyneside area.

We are looking for an experienced, organised and flexible individual with a positive and empowering approach to work at our Supported Living Service in South Tyneside, Tyne and Wear.  You will support the Project Manager in the development and coordination of a flexible and high quality service at our Simonside Court supported living scheme for adults with learning disabilities and mental health support needs. Simonside Court is an Independent Supported Living Service containing eight bungalows with sixteen residents male and female.  You will supervise and manage an established team of staff providing person-centred support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. 

We are looking for an enthusiastic and dedicated individual to:

• Promote fulfilling and meaningful lives for the people you will support
• Work closely in partnership with people’s families and other professionals
• Coordinate, manage and coach a dedicated staff team
• Deputise for the Project Manager

You will need to have prior relevant experience in social care and have an understanding of the needs of people with learning disabilities and complex care needs. This rewarding position will provide you with a great opportunity to develop your career in social care management.

Support Coordinator Duties:

• Your role will combine the provision of direct care and support with staff management and service coordination.

• To lead, coordinate and supervise a team of support workers to achieve the highest standards of practice, customer care and positive outcomes

• Work collaboratively with staff and the families of service users and other agencies and professionals.

• Excellent verbal and written communication skills are required along with a passion for quality and personalised service provision.

• You will need to work flexibly as the post involves regular shifts, weekend working and occasional sleep-in duties (for which an allowance is paid). The service is staffed 24hours a day with sleep overs.

  Successful candidates will be supported and encouraged to develop and enhance their skills and qualifications through further accredited training.

  You will be joining an established team of experienced staff who are proud of their service and are very committed to the people they support. We hope you can join us in continuing to strive for excellence. 

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Support to complete the nationally recognised Care Certificate,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• All our staff are supported 24/7 by our out of hour’s teams.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a proactive, dedicated Support Coordinator to join our Whitfield Lodge service in St Helens.

We are looking for an experienced practitioner to work with people with learning disabilities, Autism and complex health needs at Whitfield Lodge based in St Helens. The ideal candidate will be a warm, organised, caring and flexible individual and able to provide practical and emotional support to staff and service users. You will be responsible for promoting independence of service users by working in a person-centred way, conducting risk and support assessments and supporting the supervision of staff and service coordination.  You will ensure effective management of rotas and staff allocations to meet individual needs in a large service.

Support Coordinator Duties:

• Providing practical and emotional support to people with learning disabilities, Autism and complex health needs

• Collaborating with service users, families and involved professionals to provide a consistent and coordinated service

• Assisting the operational management of one service, which is a supported accomoodation.

• Coordinate and deploy staff resources efficiently to meet the needs of the service

• Flexible to work hours according to the needs of the service, including evenings, weekends and bank holidays.

Whitfield Lodge based in St Helens is only 22 minute bus journey from the centre of St Helens and a short walk from Lea Green train station.

At least 2 years’ experience of working with people with learning disabilities, Autism and complex health needs is essential for this role as well as excellent excel knowledge and good computer skills. Managerial experience is desired but not essential. You will have achieved a higher professional qualification – NVQ 3/4 Health and Social Care or equivalent.

You will be based at this service and have a flexible approach to work and have access to a car and a clean driving licence.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,

• Support to complete the nationally recognised Care Certificate,

• Competitive pay and a pension with company contribution and 28 days annual leave,

• Company paid enhanced DBS for all staff,

• All our staff are supported 24/7 by our out of hour’s teams.

Job Purpose

The Volunteer Lead will coordinate Trust House volunteers to support the service to meet the needs of the services delivered, including counselling, family support and the wellbeing service, as well as fundraising support and admin volunteers. The role also includes the support of sessional staff.  It will involve leading on the planning of, and the recruitment, training and induction of new volunteers as well as reviewing and planning training for existing Trust House volunteers; ensuring that all volunteers are supported through accessing regular meetings, attending reviews and clinical supervision and highlighting any gaps in training/supervision to the Clinical Lead. The role also involves ensuring that services are delivered in accordance with appropriate clinical standards/protocols and any specific requirements from Management Committee, funders, and commissioners.

The post holder will also be required to work closely with other staff team members to ensure a coordinated approach to volunteer support across the service. 

KEY RESPONSIBILITIES

Main Duties

• To take day to day responsibility, for organising and managing volunteer and sessional staff recruitment, training, induction, supervision and ongoing volunteer support and development processes.
• To be responsible for delivering most elements of the Trust House Introductory Training and induction process.
• To coordinate and monitor volunteer access to clinical supervision, support, and training.
• To work closely with the Clinical Leads regarding the allocation of clients for face-to face support/counselling.
• To build and maintain relationships with key partners and stakeholders and particularly local colleges and universities
• To ensure that all Trust House Lancashire’s policies and procedures relating to the volunteers are up to date and relevant, and that all volunteers are working in accordance with these policies and procedures.
• To support volunteers and staff according to relevant guidelines e.g., BACP ethical framework, The Survivors Trust National Standards, fundraising and other relevant regulations.
• To support colleagues in organising volunteer engagement in new opportunities
• To participate in community fundraising events.
• To represent TRUST HOUSE LANCASHIRE as appropriate at stakeholder events and meetings; and as required deliver presentations and support awareness raising and networking activities as agreed with Line Manager.

Administration

• Maintain and monitor confidential records including volunteer clinical supervision, volunteer review meetings and training in line with TRUST HOUSE LANCASHIRE policies and procedures.
• Maintain and update shared and individual Outlook Calendar
• Undertake volunteer review meetings and complete associated paperwork and case management notes.
• Ensure that confidential records are maintained and stored in line with TRUST HOUSE LANCASHIRE policies and protocols.
• Complete and maintain monitoring and evaluation records in relation to the service.
• Contribute to the development of policies, protocols, guidelines, and strategies within practice area.
• To produce reports for the TRUST HOUSE LANCASHIRE management committee, commissioners, and funders

General

• Ensure that TRUST HOUSE LANCASHIRE administrative procedures are followed in every area of work.
• Ensure that TRUST HOUSE LANCASHIRE health and safety and safeguarding policies are adhered to at all time.
• Work effectively with TRUST HOUSE LANCASHIRE staff and volunteers.
• Work in a way that enhances diversity in practice, projects and encourages safe practice.
• Attend monthly line management.
• Access clinical supervision (as appropriate)
• To be an advocate of TRUST HOUSE LANCASHIRE
• Undergo a DBS check
• The role will occasionally involve travel across Lancashire.
• The role will require a degree of flexibility to work evenings and weekends.
• Some lifting and carrying will be expected.