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Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Food Project Coordinator
This role will primarily coordinate our growing food club project, Bristol Goods, but will also provide support for our other services that utilize food to engage people in support and build community connections.
Caring in Bristol has a legacy of food-based projects; from our inception as Caring at Christmas, through to Cheers Drive, our pandemic response service. We have a fantastic network in the city’s food and hospitality sector which enables us to work in creative ways to alleviate housing insecurity.
As Food Project Coordinator, you will play a central role in organising our food club operations and ensuring Caring in Bristol upholds food safety standards. A significant part of the role will be centred around building relationships with our food club members and the volunteers that help deliver the service.
The postholder will also have the opportunity to contribute to other food-centred activity within the charity, including food provided to our young people’s services and Caring at Christmas.
Key responsibilities
The workload for the role is split in approximately the proportions:
~60% of the role
Food logistics and coordination
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Support the Senior Project Coordinator to oversee the sourcing, supply and distribution of food, ensuring a consistent and balanced provision of fresh and ambient products for service users each week. This includes driving the Caring in Bristol van (full UK driving licence essential).
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Coordinate and monitor the stock of food, ensuring there’s always sufficient stock levels to cover all the food clubs
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Coordinate the weekly Fareshare delivery and sorting/preparation of food in line with organisational procedures
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Support the Bristol Goods Team to uphold food safety management within the organisation, ensuring our warehouse space is adequately clean and organised at all times
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Manage Bristol Goods volunteers on shift to ensure they understand how to carry out their role safely, and enjoy their experience
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Supervise the on-site running of the food clubs on a Rota basis with other Caring in Bristol staff. This does involve cash handling and taking payments.
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Support Senior Project Coordinator to form working relationships with our food suppliers and food sector contacts, and seek out potential new opportunities that could benefit the resilience and breadth of Caring in Bristol’s food offer
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Supporting the delivery of our other food projects including Bristol Youth Goods.
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Follow organisational safeguarding, health and safety, data protection, COSSH and van procedures.
~30% of the role
Food Club Member Support
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Interact with members and signpost them to relevant services within Caring in Bristol, in the local community, and city wide.
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Keep up to date with support services across the city to provide appropriate signposting and referrals.
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Provide support and build relationships with Food Club members through informal check-ins and identify those who may be experiencing challenges impacting their housing or wellbeing. Provide appropriate assistance, including but not limited to, form filling, applying to external volunteering opportunities or training and referring to additional services.
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Uphold the safety and safeguarding of members in the delivery and development of the Bristol Goods service.
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Record members’ attendance, support provided and engagement on our database in line with data protection policies and regulations.
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Take ownership of our community noticeboard, sharing opportunities and support options in the area.
~10% of the role
Other Responsibilities
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Organisational development work, including; attendance at team meetings, safeguarding reviews and participating in the volunteer support and training.
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Follow Caring in Bristol policies and procedures and observe our Code of Conduct.
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Actively participate in and attend supervisions, reflective practice, annual appraisal processes and identified training.
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Promote the aims and objectives of the charity and present a positive image of Caring in Bristol through good public relations, communications with visitors, young people, guests, people who use our services and the local community.
#Food_Project _Coordinator #Project_Coordinator #Project_Coordination
The client requests no contact from agencies or media sales.
Job Purpose
Coordinate delivery of the BELIEVE programme, managing interns and supporting school-based climate action projects. Ensure effective communication across partners, assist with monitoring and evaluation, and maintain strong operational systems. Play a central role in day-to-day coordination, enabling high-quality delivery of youth-led and community-focused climate initiatives.
- Salary:
-£31,495 (C1) - £33,089 (C3) depending on experience, including London weighting
-£28,952 (C1) - £30,417 (C3) depending on experience, elsewhere in the UK
- Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
- Location: Remote/ hybrid (we will be prioritising applications from those based in the West Midlands/ North of England, however this role is primarily hybrid/ remote, with regular travel across England)
- Hours: Full-time, 37.5 hours per week (Monday to Friday)
- Managed by: Programme Manager, Youth & Universities
- Start date: 3rd August 2026
About the role
We are seeking an experienced Project Coordinator, to support the delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement.
This is a unique opportunity to join a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.
The BELIEVE project
Believe in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.
At its core, BELIEVE recognises that climate change is not only a scientific or political challenge, but a deeply human one. By bringing faith and belief perspectives into climate conversations, the programme challenges narratives of fatalism and opens up new, values-led pathways for action, rooted in care, responsibility and collective agency.
This is a rare opportunity to be part of a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE connects local and national efforts, linking schools, communities and decision-makers in a dynamic network designed to create lasting environmental and social change.
Through the programme, you will contribute to:
· Developing schools as community hubs for climate action, embedding sustainability into everyday life and learning
· Empowering young people as climate leaders, particularly those from underrepresented backgrounds, to design and lead meaningful local projects
· Building a national knowledge-exchange network, connecting grassroots initiatives with regional and national policy and practice
Working on BELIEVE means joining a collaborative environment that values innovation, inclusion and real-world impact. You will engage directly with communities, partner organisations and policymakers, helping to co-create solutions that reflect local needs while influencing wider systems change.
About the Faith & Belief Forum
For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.
We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.
Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders. We believe that a central solution to tackling division, polarisation and hate is expertly facilitated, and heartfelt, connection. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.
Key responsibilities
· Coordinate the day-to-day delivery of the BELIEVE programme across multiple regions
· Line manage and support youth interns, including onboarding, supervision and ongoing development
· Coordinate school-based climate action projects, ensuring strong communication between schools, interns and partner organisations
· Maintain effective systems for planning, tracking and reporting programme activity
· Support the delivery of workshops, events and knowledge-exchange activities
· Assist with monitoring, evaluation and learning processes, including data collection and reporting
· Act as a key point of contact for stakeholders, ensuring clear and consistent communication
· Support programme logistics, including scheduling, administration, documentation and resource management
Person Specification
Essential
· Experience in a coordination or programme support role, ideally within a multi-partner project
· Experience working with young people, education settings or community-based programmes
· Strong organisational and time management skills, with the ability to manage multiple priorities and deadlines, as well as being detail oriented.
· Excellent communication and relationship management skills
· Ability to work collaboratively across teams and with diverse stakeholders
· Strong administrative and coordination skills, with attention to detail
· Interest in or understanding of faith, belief and/or intercultural work
Desirable
· Experience supporting monitoring and evaluation processes
· Understanding of climate action, sustainability or environmental education
· Familiarity with youth leadership or social action programmes
How to Apply
Please submit:
· Your CV (Max 2 pages)
· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.
Application deadline:
6th May 2026 at 9:00 AM
Benefits include:
· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.
· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.
· 2 days paid volunteer leave (pro rata)
· Generous pension scheme to help you save for the future.
· Interfaith and intercultural learning opportunities
· Access to internal learning sessions on topics relevant to our sector
· Team events / away days / annual retreat
· Supportive and inclusive work environment with a focus on staff wellbeing
Who we encourage to apply
We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.
We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.
Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.
Key responsibilities
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Coordinate ESOL referrals, assessments, attendance and class allocations.
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Welcome service users and communicate class information and reminders.
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Induct, support and coordinate ESOL volunteers.
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Support lesson planning and learner engagement in ESOL and wider community opportunities.
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Maintain accurate, confidential records and contribute to monitoring and evaluation.
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Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed.
Person specification
Essential
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Recognised ESOL/EFL qualification or equivalent.
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Experience working with refugees, people seeking asylum or vulnerable adults.
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Strong communication, organisation and digital skills.
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Understanding of Equality and Diversity.
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Commitment to RAK’s aims and values.
Desirable
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Additional community language skills
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Lived experience of migration or ESOL systems
Equality & inclusion
RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required.
Appointments subject to right‑to‑work checks and Enhanced DBS.
Closing date:8th May 2026
Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date.
Please remember to include a covering letter with your CV which expands on your experience of delivering our key responsibilities in another role and how you meet our person specification detailed in the attached job description.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.
This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.
We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.
We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Newt Conservation Partnership on a one-year maternity cover contract. In this varied role, you will provide essential administrative support across the organisation, helping to ensure the smooth running of projects, coordination of activities, and effective day-to-day operations.
The role is ideally suited to someone who enjoys working in a small, dynamic team, is confident managing a wide range of administrative tasks, and is motivated by contributing to impactful, purpose-driven environmental work.
The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.
Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds.
Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.
No CVs or agencies please.
Interviews: Tuesday 26th May 2026 (at our Oxford office)
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.
You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.
Key Responsibilities
Community Outreach & Engagement
- Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
- Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
- Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
- Consolidate findings from the community outreach work into a report by the end of the fixed term contract.
Networking & Relationship Building
- Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
- Represent Arthritis Action at regional events.
- Support collaboration across projects and teams to maximise impact.
- Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.
Events
- Help promote attendance at our online groups and events to those living in Devon and Cornwall.
- Support the delivery of our programme of online Groups and Events.
- Assist in gathering feedback to help evaluate this service.
General Duties
- Maintain up-to-date records, including inputting data into the organisation’s database.
- Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
- Carry out other duties appropriate to the role as required.
Person Specification
Experience & Skills
Criteria
Proven experience in community engagement or outreach: Essential
Strong project management and organisational skills: Essential
Excellent verbal and written communication skills: Essential
Proficiency with Microsoft Office and video conferencing tools: Desirable
Confident in group facilitation and public speaking: Essential
Ability to research and establish partnerships: Essential
Experience using a charity database: Desirable
Experience delivering training content: Desirable
Experience working as part of a small team: Desirable
Experience of working with volunteers: Desirable
Essential Personal Attributes
- Excellent interpersonal and customer service skills
- Self-starter with the ability to work independently
- Collaborative team player with a positive, proactive attitude
Location & Travel
This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.
What We Offer
- 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
- 7.5% employer pension contribution (with 2.5% employee contribution)
- 24/7 access to an Employee Assistance Programme
- Cycle to Work Scheme
- Annual Eye Tests
How to Apply
Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.
Deadline for applications: 30th April 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.
- First interviews will be held via Zoom the week commencing 4th May 2026
- Second interviews will be held on Zoom and are TBC
Equality, Diversity & Inclusion
Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.
Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.
In order to process the application we will require both a CV and cover letter.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Royal College of Speech and Language Therapists (RCSLT) are seeking an office coordinator to help support the NI office to lead on the daily management of the NI office including meetings, events, NI Hub forum and all other administrative tasks.
The role
We are seeking a dynamic Office Co-ordinator to provide comprehensive administrative and operational support to the Head of the Northern Ireland Office, ensuring the smooth day-to-day running of the office. The role involves managing inboxes and correspondence, coordinating travel and meeting schedules, organising meetings with internal and external stakeholders, and preparing agendas, papers, and minutes.
Responsibilities also include maintaining databases and office systems, overseeing IT and office resources and liaising with suppliers and landlords. The postholder supports financial administration through managing invoices, expenses, budgets and financial records, and plays a key role in planning and delivering events such as conferences and seminars. In addition, the role provides full secretariat support to the Allied Health Professions Federation Northern Ireland (AHPFNI), including governance administration, meeting coordination, documentation management and budget oversight.
What we are looking for
The ideal candidate will have strong administrative experience with knowledge of financial and budget management, alongside experience in event or project management from planning through to delivery. The ideal candidate will demonstrate a high level of ICT proficiency across Microsoft Office and related systems, with the ability to draft documents, presentations and produce clear and accurate minutes. The role requires excellent organisational, time management and interpersonal skills, with proven experience managing multiple priorities in a fast-paced environment and communicating effectively with a wide range of stakeholders. Experience organising events, providing secretariat support to committees, creating social media content, and an understanding of speech and language therapy and the wider professional context would be advantageous.
Please see the job description brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you:
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
For more information and to apply, please visit our careers page.
Closing date: 9.00am on Wednesday, 22 April 2026.
Interview dates: 13 and 14 May 2026 (in person at our Belfast office).
Please note, there will be a task as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.
Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose
We are looking for a highly organised Practice and Programmes Coordinator to work as a core member of our Practice and Programmes team.
About us
New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government, and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.
All our work is guided by a belief in community power – the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.
About you
You will play a vital role supporting the management of our diverse portfolio of projects working as part of the team with a broad range of clients, members, and partners including individual councils, the NHS, and other public and voluntary sector partners to enable them to become more community powered. With some experience in project management, people, and research skills, you will act as the team's administrative engine, working as the organising power behind the team's high-quality delivery of our practice and programme work.
You will be supported to explore and work on your personal and professional development as part of the role, and have the opportunity to build your facilitation skills, working alongside other team members as part of online and in person sessions. From time to time, you will also have the opportunity to support the wider organisation activity including supporting our member network and events programme.
Your job will incldue:
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Coordinate several projects at the same time, supporting team members to deliver high quality work, on time and within agreed budgets.
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Coordinate project meetings, both internally and externally, capturing key decisions and actions and working with the team to develop effective project management mechanisms to enable smooth delivery.
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Act as a first point of contact for project work, providing timely project management updates for internal and external stakeholders.
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Support the design and delivery of workshops and events, particularly through coordination of logistics (venue, catering, IT, materials needed, etc.) and liaising with our team, clients, and participants to ensure sessions are delivered smoothly.
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Support project leads to prepare high quality, compelling project resources including presentations, reports, and blogs.
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Support project leads in designing and delivering a range of research activities including desk research, focus groups, interviews, and analysis.
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Work with New Local’s Finance Officer and Head of Operations & Finance to ensure invoicing, and payments related to the Practice and Programme team’s work are processed in a timely manner.
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Provide support to network and member events, work on internal projects and a range of other activities which support your individual and organisational development.
And more… As part of a small, friendly organisation you’ll have the opportunity to participate in other activities and support the wider development and delivery of New Local’s vision and strategy.
Please see below for the full job description, person specification and our full list of benefits.
Key dates
- Deadline for applications: 5 May 2026, 9am
- Candidates contacted for interview: 13 May 2026
- Online interviews: 20 May (am) or 22 May (pm)
- Written task: On the same day as interview
- Start date: As soon as possible
Please submit your CV and your responses to the additional questions, to share why you're interested in the role, and the skills and experience you feel you could bring.
You are welcome to use AI to produce your responses but, if you do, please provide a brief statement at the end of your work, explaining which tools you used and how.
An independent think tank and network, with a mission to transform public services and unlock community power.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.
This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.
In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.
The key responsibilities of the role are to:
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Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.
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Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.
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Coordinate monitoring and evaluation schedules and data collection.
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Coordinate steering group meetings.
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Coordinate communications and agreements with facilitators, programme contributors, partners and venues.
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Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.
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Support the Director of Programmes in moderating applications and conducting applicant interviews.
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Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.
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Coordinate logistics for both in-person and online programme sessions.
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Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.
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Support logistics and administration for facilitator training and development sessions.
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Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.
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Conduct desktop research in line with the location decision framework when establishing locations for future programmes.
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Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.
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Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.
About You
We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.
How to Apply
If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.
We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.
Key Dates
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Applications close: 11:59pm Sunday 26 April 2026
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Initial interview (online): Wednesday 13 May 2026
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Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
The client requests no contact from agencies or media sales.
About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
Our Compassionate Neighbours programme strengthens community support for people who are isolated, nearing the end of life through terminal illness or age, or who would benefit from meaningful social connection. Volunteers are recruited, trained and matched with community members to offer friendship, practical support and a listening ear.
About the role:
As a Compassionate Neighbour Coordinator, you’ll inspire local people to become a Compassionate Neighbour in their community, match them with those who would benefit from companionship, and support those relationships as they grow. From selecting, onboarding and getting to know volunteers, to visiting members of the community and matching them with a volunteer, your work with the team will help create a stronger, more connected community across our care area. You will oversee the continued development of our Compassionate Cafes in the community.
About You:
If you’re a natural people‑person who communicates with warmth and clarity, enjoys empowering others and is comfortable working with volunteers, then this could be the role for you. You’ll be organised, confident engaging with a wide range of people and able to build trust quickly, with strong written communication skills and the ability to produce clear, accurate written materials, carefully considering wording and tone to suit your audience.
Experience in community, health, social care or volunteer‑focused settings is helpful, but your enthusiasm, compassion and ability to listen are what really matter. You’ll understand safeguarding, value inclusivity, and bring a flexible, positive approach to your work. A full driving licence and access to a car are essential.
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to the Blue Light Card discount scheme
- Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
- excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help support new dads when it really matters?
We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.
New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.
What you’ll be doing
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Offering coaching and advice to new dads and dads-to-be
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Having honest conversations about mental health, bonding and wellbeing
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Getting out into the community, approaching dads and building trust
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Developing and running group sessions and workshops
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Working closely with health professionals and local services so dads are included and supported
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Helping grow and support our Dad Matters volunteers
This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.
About you
You don’t need formal qualifications in healthcare or mental health. What matters is that you:
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Understand the mental health challenges new dads can face
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Are confident talking to people and putting them at ease
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Have experience in a community, support or people-facing role
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Can lead groups, deliver sessions or training
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Are proactive, approachable and genuinely care about supporting families
Parenting experience and lived experience of key issues are both really valued.
Why join us?
You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.
Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat
Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Leeds General Infirmary Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
Key Responsibilites
The post holder’s primary duties and responsibilities are as follows:
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Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Contributing towards report writing through the writing case studies and narrative to support data collection.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Deliver awareness raising presentations to clinical colleagues and departments.
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Organise and facilitate outpatient and in person legal clinic drop-in sessions.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
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Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Please find the recruitment pack attached for full details.
How to apply
Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role.
Closing date: Thursday 30th April 2026
First stage virtual interviews: TBC
Second stage in-person interviews: TBC
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.









