Coordination and support days jobs in Charing cross, greater london
Help underrepresented founders take their businesses to the next level through our flagship LEVELS entrepreneurship programme.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering pitch nights, workshops and founder support.
This is an exciting, hands-on role supporting the smooth delivery of our LEVELS Business Development Programme, which empowers early-stage entrepreneurs from ethnic minority and low socio-economic backgrounds to launch, grow and scale their ventures. You’ll help coordinate sessions, engage founders, support events such as Demo Days and Pitch Nights, and work closely with facilitators, mentors and partners to ensure every cohort has an outstanding experience.
If you’re organised, people-focused, passionate about entrepreneurship and driven by social impact, this is a brilliant opportunity to support the next generation of diverse business leaders.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Be part of a life-changing programme helping young people from underrepresented backgrounds take their next step into meaningful employment.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering our flagship I AM CHANGE career development journey.
This is a hands-on, people-focused role supporting the smooth delivery of workshops, mentoring and cohort experiences. You’ll work closely with participants, facilitators and the Programme Manager to ensure every session runs brilliantly and every young person feels supported, confident and work-ready. If you’re passionate about social mobility, youth empowerment and creating real opportunity, this is an exciting chance to make a tangible impact.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Do you want to help keep a busy dog-loving workplace running smoothly?
We’re looking for a Facilities and Post Room Coordinator to support the day-to-day operation of Dogs Trust’s London office. You’ll manage incoming and outgoing mail, maintain supplies and equipment, and assist with facilities tasks to ensure a safe, welcoming, and well-functioning environment for staff and visitors.
What does this role do?
As a Facilities and Post Room Coordinator, you'll:
- Coordinate facilities contracts, office supplies, and related purchase orders and invoices.
- Provide support to colleagues and visitors, including meeting room setup, AV assistance, and reception cover.
- Manage incoming and outgoing post and couriers, ensuring timely distribution and deliveries.
- Maintain communal areas, monitor stock, report building issues, and carry out First Aid and Fire Marshal duties.
Interviews for this role are provisionally scheduled for Tuesday 24th February, and will take place on Teams.
Could this be you?
You’ll have experience in a busy administrative environment, delivering excellent customer service with strong communication and interpersonal skills. Highly organised and proactive, you’ll be confident managing multiple tasks, willing to undertake First Aid and Fire Marshal training.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Please note, Dogs Trust is a wholly independent organisation, free of association with any political party. Our independence is critical, as it allows us to pursue our mission to campaign on dog welfare issues, on behalf of the UK’s dogs and their owners. For our public affairs roles, the ability to display political neutrality in the public eye or when working with MPs is essential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.
The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.
You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.
Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.
Please apply for this role via Charity Jobs with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role. In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
This role is due to close on Thursday 12th February at 9am. We are actively recruiting for this post on a rolling basis.
The client requests no contact from agencies or media sales.
Build a resident-led network of community support on the Bourne and Tybalds Estates (in Holborn & Covent Garden ward). The project focuses on estates experiencing high levels of deprivation and inequality, supporting residents to develop skills, confidence and ownership so they can shape, deliver and sustain community-led activities, events and campaigns. Getting involved now offers the chance to shape the project itself and work with people to create a truly empowering, enriching project making a difference to people’s lives.
We are seeking someone who:
- Can engage with the community in an open, accessible and inclusive way to understand their needs
- Has experience involving volunteers in ongoing, active participation in their community
- Is confident organising themselves and others
The client requests no contact from agencies or media sales.
The Student Volunteering & Social Impact Coordinator leads the coordination of London Play Design’s Student Volunteering Programme, working closely with delivery/ Technical teams, partnerships staff and senior management.
This role focuses on connecting people, projects and learning, rather than carrying sole responsibility for delivery. The post-holder coordinates systems, supports students and ensures quality, while working as part of a wider team.
The role is designed to be manageable, collaborative and sustainable, with clear shared ownership of outputs.
The role operates across two interconnected strands:
Student learning, insight and impact
Supporting students to understand the social impact of London Play Design’s work, contribute to evaluation and learning, and help strengthen partnerships through the development of case studies and programme insights.
Practical delivery and capacity-building
Connecting students with hands-on opportunities that build their practical experience while supporting the delivery of corporate volunteer days, construction activity and community projects.
What You Will Do
1. Coordinate the Student Volunteering Programme
You will oversee the day-to-day coordination of the programme, ensuring students have a clear, supportive and meaningful experience.
This includes:
- Coordinating student recruitment, onboarding and induction
- Developing clear volunteering pathways, role descriptions and learning outcomes
- Acting as the main point of contact for student volunteers
- Monitoring engagement, attendance and well-being in collaboration with on-site teams
- Supporting continuous programme improvement as part of a team, not in isolation
On-site supervision and safeguarding are led by delivery staff. You will not be expected to supervise students independently on live sites.
2. Support Research, Learning & Social Impact (with students)
You will coordinate and quality-check student-led research and impact work, rather than producing it yourself.
Your role will be to:
- Support students to collect qualitative and quantitative data
- Guide students in drafting case studies, learning notes and impact stories
- Review work, give feedback and ensure clarity and consistency
- Coordinate publication processes alongside the Partnerships team or delegated student roles
- Share learning internally to support organisational development
- Supporting funding applications and reporting with structured evidence and insights
You will not be responsible for writing funding applications or producing full reports independently.
3. Connect Students to Live Projects
You will work with internal teams to place students on appropriate projects for learning and case-study purposes, and support volunteer days and construction delivery
This includes:
- Matching students to projects and departments
- Liaising with technical and Partnership teams to support access and information
- Connecting students with partner charities where appropriate
- Keeping student case-study activity on track
- Working with the technical team to align student support with project needs
- Balancing learning needs with delivery realities
4. Maintain University Partnerships
London Play Design already has established relationships with a small number of universities (typically 2–3).
You will:
- Maintain communication with university contacts
- Represent the organisation at a small number of events or talks each year (approx. 3–4)
- Support the ongoing development of placement and volunteering opportunities.
5. Support Communications & Storytelling (Shared Responsibility)
Working with student volunteers and the Partnerships team, you will support:
- Clear and accessible communication of London Play Design’s work
- Impact storytelling for websites, publications and social media
- Sharing community learning and project outcomes
You will not be the sole content producer or final editor for all communications.
How You’ll Work
- As part of a collaborative, supportive team
- By coordinating and enabling others, not doing everything yourself
- With delegated student roles supporting research, writing, construction support and communications
- With senior and partnership staff sharing strategic and reporting responsibilities
Skills & Experience
Essential
- Strong commitment to social impact and community-based work
- Experience coordinating programmes in education, volunteering or community contexts
- Strong organisational and communication skills
- Experience supporting research, evaluation or structured learning (e.g. case studies, reports)
- Confidence working with students or early-career individuals
- Ability to collaborate across teams and disciplines
Desirable
- Experience in the charity or social enterprise sector
- Background or interest in design, architecture, playwork, journalism, social design or community development
- Experience working with universities or student placement programmes
- Understanding of community engagement and ethical research
- Experience supporting on-site or practical projects.
- Knowledge of adventure play or playwork, including child-led play and risk-benefit approaches.
A Plus / Advantageous
- Knowledge of play safety regulations or play space design.
- Full, clean UK driving licence and willingness to drive a van in London.
- Experience using power tools, safely and under supervision.
- Relevant training or qualifications related to community engagement, education, safeguarding, design or project delivery.
- Experience using social media or digital tools to share stories, impact or community work.
We welcome applications from people with transferable skills and lived experience. You do not need to meet every criterion.
Progression & development:
This role offers scope to grow alongside the Student Volunteering Programme, with opportunities to develop skills in programme coordination, social impact, research, partnerships and community engagement.
Equality, Diversity & Inclusion:
London Play Design is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and particularly encourage applications from underrepresented groups in the play, design and built environment sectors.
What We Offer
- A meaningful coordination role within a values-led organisation
- A clearly scoped role with shared responsibility and realistic expectations
- Flexible working arrangements
- A creative, collaborative working culture
- The opportunity to support both children’s right to play and student development
Why Join Us?
- Impact: Help translate student learning into real community benefit
- Collaboration: Work within a multidisciplinary, supportive team
- Development: Build experience in programme coordination, social impact and learning
- Balance: A role designed to be challenging but sustainable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.
We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting Employment Advisors to join our IPS service, you will be based in the Beam Park Health Centre in Rainham, Barking and Dagenham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.
You will also be working to targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £31,277 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a small, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid by Working Well Trust for mandatory travel during work hours.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
- We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
- To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
- Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Closing date: Monday 23rd February 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interview stage: Between 25th February and 4th March 2026
Final Stage interviews: 9th March with an additional option of 12th March 2026. These will be held on site at Beam Park Health Centre, RM13 8QZ.
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification. You can also add an optional cover letter.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
The client requests no contact from agencies or media sales.
Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We are now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
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Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
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Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
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Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
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Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
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Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
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Pension: NEST pension scheme (if eligible)
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Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.
The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.
The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.
This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.
The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.
The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in Scotland and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Volunteer Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Volunteer Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The Volunteer Coordinator will help to raise the charity’s profile and work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
One Strong Voice Lived Experience Coordinator
Contract: Fixed Term 12 months
Hours: 35 per week
Location: London/hybrid
Starting salary: £31,387 per annum
Closing date: Sunday 22nd of February
Expected date of interviews: Wednesday 4th of March 2026
Job ref:
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Lived Experience Coordinator for One Strong Voice.
Would you like to join our award-winning organisation?
About the role
The One Strong Voice Lived Experience Coordinator will coordinate the work of the OSV network, supporting and mobilising members with lived experience of the UK asylum and immigration system to lead and engage in campaigns and activities. The postholder will work closely with the Asylum Reform Initiative Deputy Director to facilitate the implementation of the OSV vision and strategies which strengthen Lived Experience leadership across the refugee and migrant sector. The post holder facilitates engagement of OSV members and, when required, may need to represent OSV in external stakeholder forums.
About you
You will have lived experience of the asylum and migration system, together with knowledge of huma rights and issues affecting refugees, people seeking asylum and migrants in the UK. You will have excellent organisational and inter personal skills to enable you to coordinate workshops and events, some of these will be in the evening.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,387 - £36,409
To view the Job Description and Person Specification, please kindly find the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Specific responsibilities
Supporter care, stewardship and engagement
- Recruit, manage and support guests attending Back Up’s high-profile special events, delivering a seamless and memorable experience from invitation to follow-up.
- Work closely with the Partnerships Team to engage, steward and strengthen relationships with corporate partners and sponsors connected to special events.
- Recruit, develop and manage a dedicated team of volunteers, supporting them in line with Back Up’s volunteering policy and ensuring they feel confident, motivated and appreciated.
- Partner with the Finance team to ensure robust, efficient processes are in place to handle income, process donations and thank supporters promptly and accurately.
- Support Event Committee members by coordinating meetings, preparing agendas and minutes, and enabling committees to play a meaningful role in the success of events.
- Build strong relationships with the Services Team to recruit people with spinal cord injury, along with their family and friends, to engage with and benefit from our special events programme.
Operational Events Co-ordination and Support
- Deliver the operational coordination of Special and Cultivation events, including managing enquiries, fundraising communications and timely supporter thank-yous.
- Prepare and maintain detailed risk assessments with the Special Events Manager to ensure safe and professional event delivery.
- Manage and build strong relationships with key suppliers and service providers.
- Work with the Communications Team to deliver creative marketing and communications plans that grow audiences and raise awareness of events.
- Support the Special Events Manager to develop and deliver the annual special events fundraising plan, contributing to budgets and KPIs to increase income and reach.
- Proactively identify and develop new and existing Special and Cultivation event opportunities.
- Maintain accurate and up-to-date records of all supporter, guest and volunteer interactions on the database.
- Keep up to date with fundraising best practice and sector standards.
- Provide regular reporting to the Special Events Manager, including progress against KPIs and budgets.
- Undertake other duties as required to support the Special Events programme.
Key stakeholders: Fundraisers, Corporate supporters, Special event suppliers, Back Up staff, committees, volunteers and trustees
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you thrive on initiative and balance kindness and understanding with strong organisational skills? Can you support 24 older women to move from temporary accomodation to their new homes?
The Sheppard Trust provides homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.
We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey. Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford. Their new homes are expected to be ready in July 2026. The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.
We're a small friendly team who are currently flexibly hybrid working. This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court. The rest of the work could be carried out from home if desired. From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.
The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the new site if wished.
You’ll bring:
- excellent people skills, and the ability to build trust with a wide range of people
- an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
- the ability to work proactively and independently using your own initiative
- a strong commitment to safeguarding.
We can offer:
- hybrid working
- a salary in the range of £35K – £37.5K pro rata
- membership of the Social Housing Pension Scheme (defined contribution)
For more information please see the full job description and person specification attached.
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Independent living for older women in housing need
The client requests no contact from agencies or media sales.