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JOB DESCRIPTION
Job title: Executive Assistant and Projects Coordinator
Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.
Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.
Responsible to: Gestalt Centre CEO
Location: Hybrid working, remotely and in-person at London Kings Cross.
ABOUT THE ORGANISATION
We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.
We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.
Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.
Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.
ABOUT THE ROLE
Purpose and Offer
We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.
You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.
✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.
✔ Work closely with our CEO and Leadership Team in a varied role.
✔ Access coaching, support and development opportunities to grow professionally.
✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.
✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.
Areas of Work and Responsibility
Executive support to the CEO
· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.
· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.
Leadership and governance coordination and support
· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.
· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records.
Workstreams and projects coordination
· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.
· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.
· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.
Administration, systems and information management
· Maintain effective filling, records and document management systems.
· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.
Communication and stakeholder support
· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.
· Build and maintain effective working relationships across the organisation.
· Provide a professional and responsive point of contact for queries directed to the CEO’s office.
PERSON SPECIFICATION
Education, Knowledge, Skills and Experience
· Educated to degree level or equivalent, with good numeracy and literacy skills.
· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.
· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.
· Strong organisational and planning skills, with excellent attention to detail.
· Excellent written, verbal communication and interpersonal skills.
· Confidence using databases, digital systems and information management processes.
· Able to work collaboratively and independently, using own initiative.
· Preferably experience working in a not-for-profit, charity, educational or therapy setting.
Personal and professional attributes
· Flexible, proactive and solutions-focused, working with kindness and respect.
· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.
· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.
· Comfortable working remotely and happy to be in the office once or twice a week.
For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Full Time, Fixed Term (6 months)
Salary: £29,151.91 (£32,727.26 if based in London/receiving London Office Allowance) plus competitive pension
Location: Flexible, hybrid. If you are based in London or receiving London Office Allowance you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)
This six-month role has been created to provide additional capacity during a busy period of organisational growth and change, with a particular focus on supporting a high volume of recruitment activity and providing an efficient, inclusive and candidate-focused recruitment service across the organisation
Alongside recruitment, the role will support the People Officer with onboarding new starters and provide high-quality HR administration across the employee lifecycle. This is a fast-paced and varied role that would suit someone with an interest in recruitment, who is highly organised, proactive and passionate about delivering excellent people services.
Key Responsibilities
Recruitment
- Coordinate recruitment activity across the organisation, ensuring vacancies are advertised effectively on relevant platforms and within agreed timescales.
- Manage recruitment administration, including scheduling interviews, coordinating assessment activities and maintaining accurate recruitment records and trackers.
- Act as a key point of contact for candidates and hiring managers throughout the recruitment process, delivering a positive and inclusive experience.
- Coordinate reasonable adjustments for candidates and support the organisation's commitment to equitable and inclusive recruitment practices.
Onboarding
- Support the People Officer in coordinating onboarding activities for new starters, ensuring a smooth and welcoming transition into the organisation.
- Assist with preparing contracts, offer letters and onboarding documentation.
- Coordinate induction schedules, meetings and introductory sessions with managers and key stakeholders.
Administration
- Provide high-quality administrative support across the employee lifecycle, maintaining accurate employee records and HR systems.
- Act as a first point of contact for routine People Team queries, providing timely responses and escalating where appropriate.
- Provide administrative support to People Team projects and initiatives as required.
For list of full responsibilities, please see the job pack
A little bit about you
Experience and Knowledge
- Experience of coordinating recruitment processes within a busy environment and managing multiple recruitment activities simultaneously
- Experience of providing high-quality administrative support, ideally within a People/HR function
- Knowledge of recruitment best practice and an understanding of the importance of delivering an excellent candidate experience.
- Experience of using applicant tracking systems, HR systems or other database management systems.
- Strong working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel
- Understanding of employee onboarding processes and HR administration.
- Awareness of equality, diversity and inclusion principles and their application within recruitment and people practices
Characteristics and Skills
- Excellent organisational skills, with the ability to manage multiple recruitment activities and competing priorities simultaneously.
- Strong attention to detail and commitment to producing accurate work.
- Excellent written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
- Ability to handle confidential and sensitive information with professionalism and discretion.
- A proactive and customer-focused approach with a commitment to delivering excellent service.
- Strong problem-solving skills and the ability to identify opportunities for process improvement.
- Adaptable and flexible, with the ability to respond positively to changing priorities.
Benefits
- Flexible working hours
- Competitive pension employer contribution
- 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
- Interest free loan for season ticket
- Personal coaching and mentoring
- Cycle loan scheme
- Deposit loan scheme
- Volunteering days
- Employee assistance programme
- Life Assurance Scheme (x3 salary)
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.
You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.
You will see our young people grow before your eyes and be contributing to their better future.
MAIN PURPOSE OF JOB
1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.
2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.
3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.
4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.
5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.
Please refer to the full Job Description for a detailed description of the job.
What is it like to work for us?
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.
To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Qualifications, Experience, Competencies and Skills detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
About the role:
Recovery is about more than addressing immediate needs. It is also about having somewhere to belong, opportunities to build confidence and skills, meaningful connections with other people, and the chance to take part in the community around you. As our Recovery and Opportunities Co-ordinator, you’ll help make those opportunities a reality for people experiencing homelessness and multiple disadvantage in our St John's Mansions service.
You’ll develop and coordinate our Recovery and Opportunities programme, creating activities and opportunities that reflect what clients actually want from their services and communities. You’ll work alongside clients, colleagues, volunteers and peer supporters to co-produce activities, build participation and make sure people are supported to get involved in ways that feel meaningful to them. You’ll also help equip others with the confidence, training and resources they need to deliver opportunities effectively.
A big part of the role happens beyond our services. You’ll build strong relationships with community organisations, local residents, statutory and voluntary-sector partners and other opportunities across Islington, opening doors for clients to access volunteering, education, cultural activities and wider community life. You’ll represent Single Homeless Project (SHP) at local forums and events, champion social value across our services and look for creative ways we can contribute positively to the communities our clients are part of.
You’ll also help us understand what is making a difference, monitoring participation and outcomes and using what we learn to strengthen the programme over time. It’s a role with plenty of scope for creativity and initiative, where you can turn relationships, ideas and client feedback into opportunities that reduce isolation, strengthen belonging and help people move forward with greater confidence, independence and purpose.
About you:
- You have experience engaging and motivating people experiencing multiple disadvantage, including people who may have previously found it difficult to engage with services or opportunities.
- You can develop, coordinate and facilitate engaging groups, activities or programmes, and understand how to encourage meaningful participation from different people.
- You’re confident building relationships with community organisations, residents, colleagues and external partners, and can turn those relationships into practical opportunities for clients.
- You understand the importance of social value and social impact and can think creatively about how services can contribute positively to their local communities.
- You’re an engaging communicator who can work collaboratively across different teams, represent a service externally and bring people together around a shared goal.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 29th September at midnight
Interview date: Friday 9th October online via Microsoft Teams
Please note there will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We are looking for a highly organised and proactive Project Coordinator to support the effective delivery of our assessment, onboarding, grants administration and event activities. This role is central to ensuring a positive experience for applicants and participants throughout their journey, providing excellent customer service, coordinating key processes, and maintaining accurate records across multiple platforms. The successful candidate will be confident managing competing priorities, have exceptional attention to detail, and enjoy working in a fast-paced environment where no two days are the same.
The role involves coordinating assessment and recruitment activities from initial enquiries through to final decisions, ensuring applicants receive a professional and positive experience throughout the process. Responsibilities include managing applications, coordinating interviews and selection panels, preparing panel documentation, communicating outcomes, and supporting assessment activities. Working closely with programme and grants colleagues, you will ensure processes run smoothly, deadlines are met, and accurate records are maintained.
In addition, you will support participant onboarding, grants administration, and event delivery. This includes maintaining participant records across multiple systems, carrying out verification checks, processing grant payments, and supporting the logistics of in-person events.
We are looking for someone with excellent organisational and administrative skills, strong attention to detail, and the ability to manage multiple priorities. The successful candidate will also contribute to improving team processes and developing specialist knowledge in key areas of programme delivery, helping to ensure the efficient and effective operation of our programmes.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
- Create and schedule content across WLS social media channels.
- Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
- Draft and distribute member communications, announcements and updates.
- Gather information from departments across WLS and coordinate regular e-bulletins and communications.
- Support the production of service booklets, information sheets and event materials.
- Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
- Proofread communications and marketing materials.
Website and Digital Channels
- Maintain and update website content.
- Ensure website information remains accurate and current.
- Upload content, images and event information as required.
- Support the monitoring of social media and website engagement, providing basic reports where required.
Membership and Community Engagement Support
- Maintain accurate records within the CRM system.
- Produce reports from the CRM database as required.
- Support membership engagement initiatives and communications.
- Assist with membership administration and monthly membership updates.
- Respond to routine member enquiries and direct enquiries appropriately.
- Provide administrative support to community engagement activities, projects and programmes.
Events and Community Activities
- Support the promotion and administration of community events and programmes.
- Assist with event communications, registrations and attendee information.
- Maintain the communications and events calendar.
- Support photography and content gathering at events where required.
- Assist with the production and distribution of event publicity and promotional materials.
Administration
- Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
- Answer telephone calls, respond to enquiries and take messages as required.
- Maintain organised records, templates and communication assets.
General Responsibilities
- Positively and professionally represent WLS to members, visitors and the wider community.
- Work collaboratively with colleagues across all departments.
- Build and maintain positive working relationships with stakeholders, suppliers and partners.
- Adhere to all WLS policies and procedures.
- Observe and promote WLS's Health & Safety policies.
- Observe and promote WLS's Equality, Diversity and Inclusion commitments.
- Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.
Person Specification
Essential
- Excellent written and spoken English.
- Strong proofreading and attention to detail.
- Experience creating content for social media and digital communications.
- Experience producing newsletters and communication materials.
- Good design skills using Canva or similar software.
- Strong administrative and organisational skills.
- Experience using databases or CRM systems.
- Excellent IT skills, including Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal and customer service skills.
Desirable
- Experience working in a charity, community, faith or membership organisation.
- Experience updating website content using a CMS.
- Experience supporting events and community programmes.
- Basic photography or video editing skills.
- Knowledge of Jewish community life and organisations.
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.
This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border). You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.
This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.
The role
- Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
- Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
- Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
- Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
- Support resident services administration.
- Maintain accurate records, support reporting and act as a confident user of office and CRM systems.
About you
You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.
It is important that you enjoy working in a hands-on role in a varied customer facing environment.
Further details can be found in the job description and person specification
Please send your CV, Supporting Statement and Diversity Monitoring Form.
In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: 30th September 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our aim is to provide safe, comfortable and secure accommodation enabling people to live independently but within a supportive community.
The client requests no contact from agencies or media sales.
£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.
Minimum 3 days a week office/community based.
As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.
Responsibilities include:
· Coordinating our Information and Support service.
· Line managing the Information and Support Facilitators.
· Being the operational point of contact for the Ageing Well Southwark contract.
· Managing and developing projects.
· Coordinating befriending, groups and social events.
We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.
Essential requirements include:
· Substantial experience (typically gained over three years or more) of working directly with people who require support.
· Knowledge of the challenges older people experience and the social care environment.
· Ability to support and line manage specialists delivering an information service.
Before applying, please read the full job description and person specification attached.
To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.
If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.
Deadline for applications: Monday 28th September 2026, 5pm
In-person interviews: Thursday 8th October 2026
The client requests no contact from agencies or media sales.
Role: Volunteer and Support Services Lead (Volunteer & Service Operations)
Fixed-term contract (12 months, with possibility of extension)
3 days a week (2.5 days considered for exceptional candidate)
Expected start date October / November 2026, by agreement
£35,000 FTE (£21,000 for 3 days/week)
Location: Remote, with one working day per month in central London
Reports to CEO
About The Loss Foundation
Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.
Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.
About the Role
This is a key role at the heart of The Loss Foundation's support services. A central part of the role is building strong relationships with our extraordinary community of volunteers, ensuring they feel connected to the charity, well supported and equipped to deliver high-quality support. Alongside this, you'll coordinate our programme of bereavement support events and ensure the systems and processes behind our services run smoothly. This is not a clinical or direct bereavement-support role - our support groups and services are delivered by trained volunteers. Instead, you'll enable that support by coordinating our services and providing an excellent experience for the volunteers who deliver them.
We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.
Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.
What Success Looks Like
In your first 3 months you will...
● Learn how our support services and volunteer programme operate.
● Become the main point of contact for volunteers, building trusted relationships with volunteers.
● Take ownership of coordinating our programme of support events.
● Become confident managing the charity's day-to-day operational processes independently.
● Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.
By 6 months you will...
● Have implemented improvements to systems and operational processes.
● Be strengthening and developing the volunteer support cycle.
● Be using insight from volunteers and beneficiaries to continually strengthen our services.
By 12 months you will...
● Help shape how The Loss Foundation delivers and grows its support services.
● Lead volunteer recruitment and onboarding.
● Become a key member of a small team helping guide the charity through its next stage of growth.
Key Responsibilities
Volunteer Coordination & Experience
You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.
● Build strong, trusted relationships with volunteers, providing ongoing support and helping them feel connected to and valued by the charity.
● Coordinate volunteer recruitment, onboarding and rotas.
● Maintain volunteer records and day-to-day communications.
● Help shape and continually improve the volunteer experience.
Event Coordination
You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.
● Coordinate the charity's programme of support groups, workshops, walks and other services.
● Manage event logistics, volunteer allocation and communications.
● Ensure event information is accurate across our systems and website.
Process & Systems Improvement
As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.
● Improve systems, processes and automated workflows.
● Monitor service activity and maintain accurate operational data.
● Identify opportunities to improve efficiency and support future growth.
Quality and Service Development
You'll help us continually strengthen our services through feedback and learning.
● Gather and review feedback from volunteers and beneficiaries.
● Recommend improvements to services and volunteer experience.
● Support the appropriate handling of complaints and safeguarding concerns.
About You
This role would suit someone who enjoys building relationships, creating structure, and helping things run smoothly. You'll thrive in this role if you are -
● An excellent organiser who enjoys planning, coordinating and keeping projects on track.
● A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.
● Comfortable managing multiple priorities and solving problems proactively.
● Experienced in managing, coordinating or supporting volunteers, with a track record of building positive volunteer relationships, alongside experience of event, service or operational coordination.
● Confident using digital systems and data, with the curiosity and initiative to learn new platforms, troubleshoot problems and find better ways of working.
● Able to work independently while contributing positively to a small, growing team.
● Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.
What difference will you make?
You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.
To Apply
Please note: We recently advertised this position, but following some internal changes we have taken the opportunity to review and refine the role. The revised position places greater emphasis on volunteer management and the volunteer experience, and we are therefore re-advertising to reflect this.
To apply, please submit a CV and cover letter outlining your interest in the role and relevant experience via CharityJob.
Interviews will take place remotely on Tuesday 29 September 2026. Candidates progressing from interview may also be invited to a short follow-up conversation before a final appointment is made.
If you have any questions about the role, please feel free to get in touch.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Volunteer Coordinator in our Volunteers team at St Joseph’s Hospice. We are looking for someone who has experience in administration, supporting the public and working in a charity environment. The Volunteer Coordinator role will involve onboarding all new volunteers from recruitment to completion, providing a comprehensive and high-quality administrative support service to teams and volunteers across the hospice.
About you
- Effective communication and interpersonal skills and the ability to relate to people from a wide variety of backgrounds.
- Excellent IT skills such as Outlook, Word, Excel, PowerPoint, databases & internet.
- PR and presentation skills, e.g. ability to present Dept. at Induction training and meetings.
- Understanding and appreciation of the reasons why people volunteer.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket loan
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information and to apply, please visit our dedicated recruitment page via the Apply button.
Closing date: 22nd September 2026.
Interview date: w/c 28th September / 5th October 2026.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based.
Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Dementia Carers Support and Development Coordinator
Salary: £33,803.52. per annum (inc. Inner London Weighting)
Full time (35 hours per week)
The role:
This role involves one to one support for unpaid Carers of people with dementia, providing information, guidance, and advocacy, developing, and delivering dementia training for Carers and facilitating peer support groups. This role also includes coordinating and delivering a monthly Dementia Cafe for people with dementia and their Carers, including supervision of the Cafe volunteers and sessional workers, as well as supervising a Carers Support and Development Worker.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
Closing date for applications: Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Head of Organisational Strategy and Operations (known internally as Infrastructure Lead) is a senior strategic leadership role within Healing Justice Ldn, working closely alongside the Executive Director to help shape and steward the organisational infrastructure, systems, and coordination practices needed for HJL’ s next phase of development.
The role exists to strengthen the connective infrastructure that enables HJL’ s organisational arms to operate autonomously while remaining aligned, collaborative, sustainable, and responsive within rapidly changing political, social, and movement landscapes.
Rather than focusing primarily on operational administration or hierarchical management, the role centres on developing values-aligned systems, organisational practices, and ways of working that support collective care, adaptability, organisational health, and long-term sustainability. Working across programmes, research, narrative strategy, operations, and leadership, the post holder will support communication, coordination, learning, and organisational coherence across the organisation while strengthening distributed leadership.
This role would suit someone who has previously held senior leadership responsibility across multiple organisational areas within a values-led, justice-oriented, community-based, or movement environment. As a newly created role within an evolving organisational structure, the responsibilities, focus, and ways of working within the role may continue to develop over time in response to organisational learning, growth, and changing needs.
Responsibilities
Organisational stewardship & coordination
- Shape and steward HJL’ s organisational infrastructure, systems, and long-term sustainability alongside the Executive Director and wider leadership.
- Support strategic coherence, communication, and coordination across HJL’ s organisational arms, including programmes, research, narrative strategy, operations, and infrastructure.
- Develop organisational systems, structures, and practices that support autonomy, collaboration, accountability, adaptability, and collective wellbeing.
- Support organisational decision-making, governance, and ways of working that reflect HJL’ s commitments to disability justice, racial justice, accessibility, collective care, and community accountability.
- Help strengthen organisational resilience and responsiveness within changing political, social, funding, and movement conditions.
Infrastructure & organisational development
- Lead the development and stewardship of values-aligned organisational systems, policies, and internal processes.
- Build and strengthen the connective infrastructure that supports collaboration, shared learning, and coordination across different organisational areas.
- Support organisational learning, reflection, adaptation, and knowledge sharing processes across teams and leadership.
- Help create structures and organisational cultures that support sustainable collaboration, leadership development, conflict navigation, and organisational wellbeing.
- Work collaboratively with advisors, external partners, and leadership to support organisational sustainability and adaptive development.
Organisational sustainability & external relationships (Operational sustainability)
- Work alongside the Executive Director and external finance partners to support organisational sustainability, financial planning, and resource stewardship.
- Contribute to fundraising strategy, partnership development, and relationship-building with funders, collaborators, and aligned organisations.
- Support infrastructure connected to organisational growth, partnerships, and long-term sustainability.
- Build and maintain strong relationships across HJL s wider ecosystem of collaborators, movement partners, advisors, and aligned organisations.
Organisational health, risk and resilience (Risk, Resilience & Infrastructure)
- Identify, map and respond to organisational vulnerabilities, operational challenges and external pressures affecting HJL’ s work and sustainability.
- Support systems and practices related to safeguarding, accountability, evaluation, organisational learning, and collective wellbeing.
- Support the organisation to navigate complexity, uncertainty, conflict, and change in ways that remain adaptive, relational, and values-aligned.
Person specification
Experience & Capabilities
We recognise that people develop leadership experience through many different pathways and do not expect applicants to meet every area listed below.
We are particularly interested in people who bring systems thinking, organisational leadership experience, and experience working within complex, values-led environments.
You may bring:
- Significant experience working within community-based, justice-oriented, movement, or values-led organisations.
- Experience holding strategic responsibility across multiple organisational areas such as organisational development, governance, operations, partnerships, sustainability, fundraising, or people management.
- Experience developing or evolving organisational systems, structures, policies, or ways of working within changing or complex environments.
- Experience supporting organisational growth, transition, resilience, or change.
- Experience building collaborative relationships with funders, partners, advisors, communities, or wider movement ecosystems.
- Systems thinking, facilitation, coordination, and relationship-building skills.
- Ability to navigate complexity, ambiguity, conflict, and organisational change with emotional maturity and relational awareness.
- Ability to support collaboration and coherence across multiple teams, work streams, or organisational areas without relying on hierarchical management approaches.
- Understanding of equity-centred, accessibility-informed, trauma-informed, and relational approaches to organisational development and leadership.
- Commitment to collective care, disability justice, racial justice, and community accountability.
Benefits
- 4% Pension contribution
- Individual professional development budget
- Enhanced annual leave provisions beyond the statutory minimum including a summer and winter break
- Staff training on somatics, trauma and resilience
- Free office refreshments
- Season ticket loan
- Enhanced parental leave pay
Introductory / Q&A Webinar
Interested in learning more about the role and our organisation? Join us for a one-hour webinar hosted by our Executive Director, Farzana Khan. We'll share insights into the role, our work and what you can expect from joining the organisation. There will also be an opportunity to ask questions during a live Q&A.
The webinar will take place at 5pm on Tuesday 15 September 2026 (click apply link for details on how to join the webinar).
Recruitment Timeline
- Applications Open: Wednesday 9th September 2026
- Introductory / Q&A Webinar: 15th September 2026 at 5pm BST
- Applications Close: Monday 21st September 2026 at 3pm BST
- 1st stage virtual interview: w/c 5th October 2026
- 2nd stage in person interview and task: w/c 12th October 2026
- Appointment made by Monday 19th October 2026
About Healing Justice Ldn
Healing Justice Ldn (HJL) is a community-led organisation working at the intersections of health justice, collective care, healing, and systems change. Rooted in disability justice, transformative practice, and liberation work, HJL develops community-led approaches to wellbeing that address the structural impacts of racism, ableism, state violence, and inequality.
Through research, training, political education, movement support, and healing practice, HJL works to build the infrastructures, relationships, and capacities needed for long-term collective resilience and liberation. The organisation supports communities, organisers, practitioners, and movements to develop sustainable approaches to health, care, and social transformation.
HJL operates through an evolving organisational model centred around autonomy, connection, collaboration, and collective stewardship. Different organisational “ arms ” hold distinct areas of practice while remaining connected through shared values, coordination structures, and relational infrastructure.
As HJL enters a new phase of organisational development, there is an increasing need for organisational infrastructure, systems, governance, and connective coordination that can support sustainable growth while remaining responsive and accountable within rapidly changing political, social, and movement landscapes.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Macclesfield.
Position: 000052 Stroke Association Support Coordinator
Location: Home-based, Macclesfield, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 28 hours per week
Salary: Circa £22,600 per annum (FTE circa £28,300 per annum)
Contract: Fixed term contract until 31 March 2027. Our services are contracted. We currently have funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 11 October 2026
Interview Date: First round interviews 16 October 2026. Second round interviews 22 October 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Stroke Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Engagement Officer, Community Engagement Officer, Peer Support, Health Support Officer, Community Support.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WSUP
Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.
Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.
Purpose of the Role
The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.
The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.
The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.
The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.
Key Responsibilities
1. Health Coordination and Casework
· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.
· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.
· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.
· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.
· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.
· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.
· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.
· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.
2. Development of Women’s Service Provision
· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.
· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.
· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.
· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.
· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.
· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.
· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.
· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.
· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.
3. Partnership Working
· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.
· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.
· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.
· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.
· Attend relevant meetings, case discussions and multi-agency forums where appropriate.
· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.
· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.
4. Peer Support and Co-production
· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.
· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.
· Contribute to volunteer briefings, debriefs and reflective practice where relevant.
· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.
· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.
· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.
5. Monitoring, Evaluation and Reporting
· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.
· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.
· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.
· Contribute to internal reporting, case studies, impact evidence and partnership updates.
· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.
· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.
Person Specification
Essential Experience
· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.
· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.
· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.
· Experience of managing risk, safeguarding concerns and sensitive personal information.
· Experience of working in a person-centred, strengths-based and non-judgemental way.
· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.
· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.
Essential Knowledge and Skills
· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.
· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.
· Strong communication, listening and interpersonal skills.
· Ability to work calmly and confidently with people in distress or crisis.
· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.
· Ability to coordinate referrals and liaise effectively with external agencies.
· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.
· Commitment to equality, diversity, inclusion and anti-discriminatory practice.
· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.
· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.
Desirable Experience, Knowledge and Qualifications
· Experience of working in a women-only or gender-responsive service.
· Experience of co-production, peer support or lived experience-led service design.
· Experience of using case management systems
· Knowledge of services and referral pathways in Greenwich and South East London.
· Lived experience relevant to WSUP’s work
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a Volunteer Coordinator who's good with people and good at organising them - someone who can recruit, train and keep in touch with the volunteers who make FFLAG's support possible.
Are you someone who enjoys building relationships and helping people do their best work? This role is about making sure FFLAG's volunteers - most of them parents of LGBT+ children themselves - feel properly recruited, trained and supported.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK's longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980's and 90's as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their lesbian, gay, bisexual, non-binary and transgender family members with love and pride.
We offer a range of support options spanning 1-2-1 online and helpline support services to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of people every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
What this job is all about
As Volunteer Coordinator, you'll make sure FFLAG's volunteers are properly recruited, trained and supported, so they can continue doing this work well. Reporting to the Operations Manager, you will:
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Identify what volunteers FFLAG needs, then recruit, induct and train them, including DBS checks and references
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Maintain training, the volunteer handbook and the Code of Conduct up to date
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Maintain regular contact with volunteers, so they stay engaged, safe and supported
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Act as FFLAG's Safeguarding Lead, providing regular supervision to support volunteers
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Keep accurate records, liaise with Trustees, and report on volunteer activity to the Board
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Be a member of the Services and Support Committee
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Provide support to the Operations Manager with events, as required
What are the skills and attributes you will need?
This role needs someone who's organised, approachable, and motivated by helping people do well - but it also needs real, hands-on experience of volunteer coordination from day one, since it's a small, part-time role with no one else to lean on for this work. We're specifically looking for candidates who can point to evidence of previous experience in:
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Recruiting, training and supporting volunteers in a paid or voluntary role
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Keeping volunteers engaged and retained over time
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Handling safeguarding matters sensitively and appropriately
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Working independently and comfortably in a remote-working setup
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A genuine interest in equality, diversity, and the LGBT+ community
Please note: this role isn't suitable as a first step into volunteer management - we're looking for candidates who already have relevant, demonstrable experience in this area.
Why join us?
It's a chance to play a hands-on role at a charity with a long history of supporting parents and families, helping the volunteers who in turn support thousands of people every year. It's part-time, flexible and home-based, with 30 days annual leave plus bank holidays (both pro rata), and a pension in place.
How to apply
Click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few screening questions about your experience.
Closing date for applications is Friday 25th September
Note for Applicants
Thank you for your interest in joining our team! To help us keep our recruitment process fair and organised, please submit all applications and questions through the CharityJob platform using the 'Apply' button.
Our phone lines and general inbox are reserved exclusively for individuals accessing our vital support services, so our team won't be able to transfer recruitment calls or accept CVs directly. We truly appreciate your understanding and cooperation in keeping our support lines open for those who need them most. We look forward to reviewing your application on CharityJob!
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.