Coordination and support days jobs in westminster, greater london
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Campaigns Coordinator is responsible for coordinating the day-to-day running of MAUK’s campaigns. By effectively bringing all campaign stakeholders together and ensuring campaigns are delivered to budget and in a timely manner the role is responsible for assisting with strategic planning, reviewing and development of MAUK’s campaign diary.
About the Role:
- Coordinate the design, scheduling, and delivery of integrated campaigns across email, SMS, and digital channels.
- Coordinate campaign timelines, approvals, and delivery across teams to ensure smooth execution.
- Assist in developing audience segmentation and targeting strategies to maximize engagement and impact.
- Develop comprehensive email and SMS engagement approaches that tie into broader supporter engagement strategies with tailored and segmented email campaigns.
- Develop email journeys and/or triggered emails for multiple initiatives, monitoring performance and making the required adjustments where necessary.
- Collaborate with creative and branding suppliers to develop campaign visuals, assets, and idents that reflect the organisation’s identity and resonate with target audiences.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience coordinating marketing or fundraising campaigns across multiple channels.
- Proven experience building, testing, and delivering email and SMS campaigns using marketing automation platforms.
- Understanding of campaign planning, supporter journeys, and audience segmentation.
- Strong project management and organisational skills; able to manage multiple deadlines.
- Excellent written and verbal communication skills, with the ability to draft and proof campaign copy.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a Campaigns Coordinator and help drive impactful campaigns that make a real difference. You’ll coordinate day-to-day campaign activities, ensuring they run smoothly, on time, and within budget. Working closely with teams and stakeholders, you’ll bring creative ideas to life and support Muslim Aid mission to serve communities in need. If you’re organised, collaborative, and passionate about meaningful change, apply now and turn your skills into impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Coin Street Community Builders have an exciting opportunity for a Communication & Fundraising Coordinator to join our Communications team.
About the Communications & Fundraising Coordinator role
Our Communications and Engagement team promotes our vibrant neighbourhood and the impact of our work across South Bank, and supports fundraising through storytelling, engagement, and campaigns that inspire support. The Communications and Fundraising Co-ordinator will provide support to the communications team by creating engaging content for a range of audiences both internally and externally and supporting our fundraising campaigns and projects.
As our new Communications & Fundraising Coordinator, you will
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Support communications, marketing, and fundraising plans to boost awareness and engagement in Coin Street’s work campaigns.
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Build positive relationships with stakeholders and the public through engaging content (e.g. newsletters, social media, web, and print).
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Assist with design and production of creative materials (e.g. posters, flyers, and booklets).
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Help with fundraising and partnerships by researching opportunities, preparing applications, maintaining records, and providing admin support.
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Contribute to planning and promoting fundraising and volunteering initiatives, creating content and strengthening relationships.
To be successful you will need to demonstrate the following
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Experience in marketing, communications, PR, fundraising, or bid writing.
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Strong copywriting and content creation skills, including social media.
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Knowledge of social media platforms, experience in fundraising or charity income generation, and skills in design or video editing using tools like Canva, InDesign, or similar are desirable but not essential.
About Coin Street Community Builders
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.
We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
Fixed term (6 months), Full time (35 hours per week)
Salary
£30,000 per annum
Extras
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Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff.
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8% contributory pension scheme (5% employer contribution and 3% employee contribution).
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Health and wellbeing support, including online mental health therapy sessions.
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Free gym membership at Colombo, annual flu jabs.
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Commitment to training and development.
To Apply
We welcome applications from individuals of all backgrounds and experiences, including those looking to take the next step in their career or explore a new direction.
Closing Date
Please submit your application by midnight on Sunday, 26 October 2025. Please note that incomplete applications will not be considered.
Successful candidates will be required to undertake a Standard DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
Summary /overall purpose
We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.
You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.
This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.
The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.
Main responsibilities
· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.
· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.
· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.
Other duties
· Collaborate with the fundraising team to develop materials for engaging donors.
· Providing administrative support to the research team as needed.
· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
· Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Skills and Competencies
Essential Criteria
· 2-3 years of experience in cancer or other health related field.
· BSc in health or other related field
· Experience in project management and/or coordinating multifaceted programmes or events.
· A high level of independence, accuracy and attention to detail.
· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.
· Excellent organisational, planning, and prioritisation abilities.
· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.
· Excellent communication abilities, people-skills, and the ability to work in a team.
· Comfortable working independently and proactively within a small, high-performing team.
· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software
Desirable Criteria
· Experience of working in a charity and supporting patient centred programmes
· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.
· Previous experience working in the not-for-profit or charity sector
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday.
Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ
Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.
Benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working
- Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with our partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Coordinator role
Due to the exciting expansion of our programmes in the new academic year we are seeking a new team member on a fixed term basis to support our next year of growth and delivery.
In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools.
What you will be doing
- Coordination of multiple projects and events
- Using systems and administrative processes to arrange and manage workshop delivery
- Enhance our feedback and customer service to all our stakeholders, including schools and volunteers
The skills and experience you will bring
- Managing multiple and often conflicting priorities
- Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
- Working in a fast paced environment
- Strong accuracy and attention to detail
- Understanding the importance of deadlines and achieving targets
- Excellent written and verbal communication skills
- Planning, coordination and organisation
- Time management
- Customer service delivery focussed with a desire to achieve targets and objectives
- Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
- Problem-solving and using initiative
To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps.
Job details
- £26,000 salary (pro-rata for part time)
- Full or part time opportunity (eg 5 or 4 days a week)
- Hybrid working*
- 28 days holiday + bank holidays (pro-rata)
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
*Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for you to attend the team days in London.
Safeguarding
We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Activities Coordinator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Activities Coordinator
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £30,400
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.
About the role
We're looking for an Activities Coordinator to join our Independent Approved Premises (IAP) based in Havering. This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions.
You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration, and enhance social skills and community engagement.
About you
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:
- Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
- Ability to provide advice, support and guidance to a team and residents on various areas
- Ability to work creatively and encourage creativity in others
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
HOME-START HILLINGDON (HSH)
Co-ordinator (Full-time)
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support. Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation
Key Responsibilities. As a HSH Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
- Match volunteers with families according to need and capacity
- Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
- Supervise an appropriate caseload of volunteers and enable them to support families
- Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
- Contribute to the delivery of the Volunteer Preparation Courses
- Contribute to recruiting, selecting and preparing suitable volunteers
- Support the evaluation of the impact of HSH’s volunteering programme and family support
- Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups
You will need to be a car owner/driver
Closing Date: Monday 17th November at 9am Interview Date: Monday 1st December
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
The client requests no contact from agencies or media sales.
Actors’ Trust supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.
It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, and our recent repositioning has seen us take a step towards this. You would play a key part in helping us achieve our ambitions.
This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.
We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.
This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.
The application deadline is 8.59am on Monday 27th October. Interviews will be held on Wednesday 5th November at our offices in Adam Street, London, WC2N 6AD.
The client requests no contact from agencies or media sales.
A little about us
Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.
The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.
We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
What we are looking for
We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.
Duties and Responsibilities
Service Analysis and Quality Assurance
- Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
- Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
- Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
- Maintain effective and up-to-date digital filing systems.
- Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.
Family Liaison and Support
- Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
- Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
- Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
- Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
- Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.
Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.
Why join us?
The successful candidate will receive an excellent package including:
- Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
- Up to 11% employer pension contribution.
- Access to a staff Health Plan and Employee Assistance Programme.
- Training opportunities, including Salesforce Administrator certification.
- The chance to make a meaningful difference every day.
Salary:
£15,600 per annum (pro rata of £34,125 FTE)
Hours:
16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)
Location:
St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.
Key dates:
- Closing Date: Sunday, 27th October 2025
- Interview Date: Monday, 3rd November 2025
Safeguarding
CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
The client requests no contact from agencies or media sales.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and food partner relationships, together with raising awareness of FareShare Go across your local area.
The Community Coordinator will work across their designated area, with the following key outcomes:
- Charity recruitment and onboarding. Community Coordinators are responsible for maintaining and increasing the number of charities collecting from food partners in the CC’s area, by generating leads through their local networks and research, working with the Regional Support Team to guide charities through the FareShare Go onboarding process and matching charity needs to available food sources in their local area using the ‘right charity-right store’ principle.
- Charity account management. Community Coordinators manage relations with all the charities in their area, in collaboration with the Fareshare Go Customer Support Team, to ensure the best possible experience for their charities. CCs conduct charity account reviews in person or remotely, with all their charities at least once a year, carry out annual Food Safety Checks and follow up food safety or contract breaches to ensure that the FareShare Go programme delivers the very highest levels of food safety assurance for our food and charity partners.
- Food partner account management. Community Coordinators manage relations with food partner outlets in their area, working closely with the Escalated Customer Support Team to resolve issues between charities and outlets by visiting stores and restaurants to collaboratively fix problems and promote engagement by food partner colleagues. Community Coordinators build and maintain relationships between food partners and local charities by educating colleagues about their charities, promoting volunteering opportunities and maximizing the value of local relationships between charities and food partners.
- Area development. As the territory owners for their areas, Community Coordinators use their local knowledge to increase the volumes and food types that their charity accounts can accept and use, to ultimately maximise the social value of food distributed through the programme. This includes supporting charities to increase their capacity to take more chilled and frozen food, expand their services into new areas or new distribution channels and reach more members of the local community.
- Community marketing and engagement. Community Coordinators are ‘the face of FareShare Go’ in their local areas and promote the programme’s benefits to local voluntary organisations, umbrella groups and zero-waste and food insecurity groups. They work collaboratively with FareShare Regional Centres in their area, researching local activities, presenting at group meetings and educating charities about FareShare Go and the food and other support they can access from our food partners
Person Specification
Essential
- Have exceptional relationship building skills with a range of stakeholders
- Experience of working in a customer service, account management or similar environment
- Be a strong communicator who can engage with a variety of audiences[KS1]
- Be confident and persuasive in handling difficult situations, whilst demonstrating calmness and professionalism
- Demonstrate strong problem-solving skills
- Self-manage your own performance and workload
- Have initiative and innovative thinking, to shape new/different ways of working
- Be organised, with a proven track record of achieving quality results
- Have a proven ability to create links across teams to share best practices
- Have strong IT skills and knowledge of Microsoft Office
- Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.
- Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region.
- This role is field based and the successful candidate will need to live and be able to travel around Northern Ireland
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
- Some experience in data analysis and project planning is advantageous
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of training and managing others
Field based*
The expectations for the ‘field based roles’ are: 1- 2 days per week visiting charities, your team, food partners and regional centres, 3 - 4 days working from home.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Salary: £36,400 (FTE)
Days: Part-time, 3.5 days (25.9hrs) p/w – flexible working patterns available
Benefits: 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme
Contract type: Fixed term, until 26 February 2027 (15 months)
Location: Home-based (location flexible, within Great Britain)
Direct reports: None, but responsible for liaison with and reporting from delivery partners
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
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Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
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Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
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Support delivery partners in developing and embedding co-creation principles and empowering ways of working for their projects, drawing on good practice and expertise.
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Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
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Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
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Manage the delivery of a accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
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Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
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Monitor and review project objectives, troubleshooting any issues in a timely manner.
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Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
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Maintain and develop relations with the grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
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Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
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Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
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Work collaboratively with an external evaluation consultant to assess and enhance current monitoring and evaluation approaches, co-develop theories of change, and embed participatory and inclusive evaluative practices throughout the programme.
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Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
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Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
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Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
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Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
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Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
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Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
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As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
Other information
This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references. Start date for the role is 1 December 2025, or as soon as possible after this date.
We are committed to being a flexible, supportive, inclusive and understanding. Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
About Morden College
We’re Morden College: an almshouse charity with a proud history of providing homes, support,
and care for older people in south-east London for over 300 years. Today, we’re building on that
legacy with a clear and ambitious strategy focused on enabling our residents to live as
independently, safely, and meaningfully as possible. We aim to create thriving communities
where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two
sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident
community enjoys a wide range of events and activities, and each site offers welcoming spaces
for socialising, including bars and Café 19 at the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively
combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden
College team, you’ll help foster social connection and contribute to a community where both
residents and staff can thrive. We embrace equity, diversity, and technology to deliver
sustainable, high-quality services that make a lasting difference.
Role Overview
We are seeking an organised, proactive, and detail-oriented Property Department
Coordinator to provide high-level executive support to the Director of Property and coordination
across the department. This pivotal role will combine Executive Assistant responsibilities with
departmental coordination, ensuring the smooth running of operations, the effective flow of
information, and the delivery of accurate data and reports to internal and external stakeholders.
You will work closely with the Director of Property and two Heads of Function, whose specialist
teams manage the organisation’s diverse property portfolio. You will play a key role in preparing
materials for the Board of Trustees, coordinating the quarterly Property Committee, and
supporting departmental projects.
You will ensure timely flow of information and reporting between the team and stakeholders,
including SLT, Trustees and suppliers / contractors.
Key Responsibilities
Executive Assistant to the Director of Property
- Manage the Director’s diary, meetings, and travel arrangements.
- Prepare agendas, take minutes of meetings, and follow up actions for key meetings.
- Draft correspondence, briefings, and presentations for the Director.
- Support the Director in tracking actions, deadlines and project progress.
Department Coordination
- Act as the central coordination point across the department, ensuring smooth communication between the Director, Heads of Functions, and their teams.
- Maintain departmental work plans, timelines, and trackers.
- Support tendering processes and analysis
- Manage the adminstration of the Charity’s insurance cover and policy
- Organise internal meetings, workshops, and away days.
- Collate and distribute key documents, ensuring version control and accessibility.
- Other tasks that may be reasonably requested, commensurate with the role.
Data Analysis and Presentation
- Collect, analyse, and interpret data from across the property portfolio.
- Prepare high-quality reports, dashboards, and visual presentations for departmental
meetings and board submissions. - Support the Director and Heads of Function in using data to inform decision-making and
measure performance. - Collaborate with both the Head of IT and the Sustainability and Impact Lead, to develop
the presentation of data for reporting purposes. - Ensure data is accurate, consistent, and compliant with organisational policies.
Board and Committee Support - Coordinate quarterly Property Committee meetings: arrange logistics, prepare and
circulate papers, and take accurate minutes. - Work with the Director to prepare papers and reports for the Board of Trustees.
- Ensure all governance requirements are met in relation to committee administration.
Skills, Experience & Attributes
Essential:
- Strong organisational and time management skills with the ability to manage multiple
priorities, working with various stakeholders. - Experience as an executive assistant, project coordinator, or similar role.
- Confident in analysing data and presenting it in a clear, accessible format, and proficient
in using data management systems such as Microsoft Dynamics, CRM. - Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook) and comfortable with
digital collaboration tools. - Excellent written and verbal communication skills.
- A collaborative approach with the ability to build strong working relationships.
Desirable:
- Experience in a property, facilities, or asset management context.
- Knowledge of governance processes in not-for-profit organisations.
- Understanding of performance measurement and KPI reporting.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
In this role, you’ll work with the Community Fundraising field and central team to ensure effective delivery of the Community Fundraising strategy and plan by maximising the potential of each supporter as well as exploring how the charity can support them.
You will ensure that every supporter has a great experience of Parkinson’s UK through developing key relationships and providing operational administrative support, analysis and research as well as assisting in the development and maintenance of robust procedures.
What you’ll do:
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Provide a welcoming, efficient and professional service to supporters and potential supporters of Parkinson’s UK and motivate them on their fundraising journey.
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Work with the Community Fundraising team and other members of the Parkinson’s UK Fundraising and Engagement Directorate to ensure effective delivery of the community fundraising strategy and plan.
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Support the Community Fundraising team in providing operational and administrative support, analysis and research.
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Working with the Community Fundraising Officer, assist in the development and maintenance of robust administrative procedures to enable the whole team to function as effectively as possible.
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Participate in the delivery and fulfilment of Community Fundraising activities and events, including attendance and support of event organiser on the day, as required.
What you’ll bring:
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Friendly and approachable manner with the ability to build and maintain strong relationships and provide first class customer service & supporter care
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Familiarity with relational databases (Raiser's Edge preferred), including inputting and retrieving data and producing reports, requiring a high attention to detail.
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Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing
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Ability to deal with customer enquiries in a diplomatic and sensitive manner. With a proven ability to take a solution focused approach to problem solving and high attention to detail.
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Ability to work flexibly and effectively as part of a team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on the 29 October 2025, in person at our London Offices.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing Support Worker to join our small and dedicated team in this new project supporting recent granted refugees to find accommodation.
About the project
Set up by Southwark Council, the Homes for Ukraine project supports families and individuals from Ukraine who have been granted visas to live and work in the UK. After an initial period living with host families or in temporary accommodation, the project helps households take the next step towards independence by supporting them to move into private rented accommodation, assisting them in finding employment, and linking them with wider community support networks, while working holistically to ensure their individual needs are met. This approach aims to help Ukrainian households settle and thrive in the UK.
This project will be delivered alongside our Refugee PRS Renters Support Programme in Southwark. We will provide crucial crisis support to vulnerable renters and are looking for a passionate housing support worker to be part of the next phase of the project. You can find out more about the work here.
About the role
We are looking for an experienced, enthusiastic, and energetic support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers and resettlement workers, refugee support organisations, community services.
The role involves:
- Coordinate tailored support for each client to find and sustain tenancies and mediating with landlords where necessary.
- Providing housing advice and help find employment.
- Support access to PRS properties.
- Provide information about housing market and polices.
- Help set up sustainable tenancies.
- Support to increase employment and training opportunities.
About you
- You will have experience of working with individuals with complex needs and comple needs assessments.
- You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances.
- You have good knowledge of housing and homelessness policies in England.
- You will also have experience working in a systemic and therapeutic way and ideally have trauma informed training or experience.
- You have experience with keeping records and contributing data for reports and monitoring purposes.
- It is also important to us that you have the competency to work with people from a variety of cultural backgrounds.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We identify and address barriers by providing holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
Why you wish to apply for this role
What you would like to gain from this role
Your relevant experience, knowledge and skills, based on the person specification above.
Breaking barriers to secure housing, education and employment

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Support Assistant
Team:Fundraising, Communications, Retail & Reception
Reporting to Director of Fundraising, Communications, Retail
Hours: 30 hours per week
Period: Permanent Contract
Salary:£28000.00 Pro rata'd to 4 days a week
Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.
Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.
Mothers’ Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.
The Fundraising, Communications, Retail Team & Reception
The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.
The Role
The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.
This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Who we are looking for:
We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.
Main Responsibilities
Reception Duties
- Ensure a high levels of customer service is always maintained.
- To ensure reception area is well-maintained, tidy and presentable at all times.
- Call handling and redirection.
- Greeting visitors; providing face to face information and signposting.
- Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
- To update the meeting rooms’ presentation notices and door signs as necessary.
- To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
- To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
- Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
- Maintain building security by following safety procedures and controlling access via the reception desk.
- Receive, sort and distribute post/deliveries.
- Organise the mailing out of letters and parcels as required.
- To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
- In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Membership/Supporter Care and Income Processing
- Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
- Ensure high levels of customer service are always maintained.
- To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
- To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
- To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.
Fundraising, Data and Database
- Support with the administration, booking, planning and delivery of income generating events.
- Produce materials to support community fundraising activity in line with agreed appeals and events.
- To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.
General
- To manage the bookings diary for Mothers’ Union’s displays and banners.
- Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
- To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
- To contribute to team meetings and organisational priorities.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Skills & Experience
- Experience of working within an office or customer service environment is essential.
- Experience of working with Excel is essential.
- Working within the Charity sector is desirable.
- Pleasant and efficient telephone manner. Ability to interact in a friendly and
- Personable manner with external clients, tenants and staff.
- Experience of working at a reception will be an advantage.
- Knowledge/experience of working in a conference facility and advantage.
- Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
- GCSE or equivalent passes in English and Mathematics.
Personal Attributes
- Ability to work largely self-directed and use initiative.
- Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
- Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
- Team player, flexible, enthusiastic.
- Reliable and punctual.
- An excellent team player.
- Prioritisation and time management.
- Able to demonstrate an understanding of the core values of the Mothers' Union.
Work Location
This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.
We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the role
As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.
You'll be responsible for:
- Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
- Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Developing a programme to regularly thank donors for their support.
- Ensuring supporters feel valued and appreciated.
- Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
- Working closely with the Head of Development to ensure consistent messaging and supporter journeys.
Location
The role is home-based with regular travel required to visit supporters and to supporter events across the UK.
Please note, it's a requirement of the role that you have a UK driving licence and access to a car.
Working Hours
We're happy to receive applications for those looking for part-time and full time hours. We'd want a minimum of 22.5 hours and up to a maximum of 37.5 hours a week. Candidates invited to interview will be asked about the specifics of what they would want their working pattern to be.
About You
We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care. You will have experience of working with supporters, or in a donor relations role, and be an excellent communicator.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
How to Apply
Please fill out our application form which you can find on our website. The closing date for applications is Friday the 24th of October at Midday.
The client requests no contact from agencies or media sales.