Coordinator jobs

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution, and to ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Coordinator plays a vital role in supporting all areas of fundraising and marketing by acting as a central point of contact for our supporters. You will ensure that every supporter experience reflects Starlight’s values, balancing warmth and empathy with accuracy, efficiency and strong processes.

You’ll enjoy talking to supporters, taking time to understand them, listening to what matters to them and making sure they feel genuinely valued and appreciated. You’ll also take pride in Starlight’s reputation for excellent supporter care and will be motivated to deliver high standards of customer service while ensuring donations and data are handled accurately, securely and in line with agreed processes.

This role offers the opportunity to develop your fundraising knowledge and skills, supporting a wide range of fundraising activity including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations. With your experience and expertise, you will help ensure we deliver consistently positive, timely and well-managed supporter interactions that contribute to supporter retention and long-term income growth.

People are at the heart of everything we do at Dandelion Time, whether they are our staff, volunteers, or the families we work with.  Being hands-on in the natural world is the basis for our activities and creativity at Dandelion Time. We care for the earth, plants, animals and each other.

We are excited to welcome someone new into our vibrant, committed and welcoming team as we deliver deeply rewarding work with vulnerable children and their families.  If you enjoy working with people, numbers, data and systems,and you get a buzz from keeping things running smoothly, this role will give you plenty of variety and purpose.

You’ll play a key part in our finance administration, keep essential policies and procedures up to date, and support the coordination of our staff and volunteers. From bookkeeping and invoice processing to maintaining accurate records, supporting recruitment and safeguarding checks and helping create a safe, well‑organised environment, your work will make a real difference every day.

Whilst some bookkeeping experience is important, you don’t need to be an expert in everything else.  Your confidence with numbers, organisation skills, willingness to learn and positive, “can‑do” attitude will ensure your success in this role. 

If you thrive in a lively and supportive team and want to contribute to something meaningful, we’d love to hear from you.

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  Are you an experienced event organiser looking for a new challenge?  We are looking for someone with event and project management experience who has excellent communication and relationship building skills to join the team responsible for delivering our programme of events. 

You’ll have good negotiation and presentation skills, a focus on detail and the ability to manage a variety of tasks often to tight deadlines.  You will need a thorough understanding of the principles of event management and how to identify and meet the needs of service users through event delivery as well as knowledge of systems for event evaluation and service improvement.

Previous experience of organising digital events and training or facilitating groups would be an advantage but not essential. 

About the role

The Information Events Coordinator will deliver the patient and family myeloma and AL amyloidosis information events programme consisting of face-to-face and online events hosted by the team and held throughout the UK, developing the strategy for the programme and implementing event activity with the aim to increase participation and attendance.

The role holder will organise the planning, coordination and delivery of the information events programme including administration, promotion and marketing, dealing with event logistics and delivery on the day.  You will monitor the associated income and expenditure for the information events programme ensuring that the programme is delivered to budget.

You will also be responsible for organising the planning and delivery of the digital events programme, dealing with promotion and marketing and taking ownership of technical aspects of running online events as well as developing marketing material and a publicity and communications strategy for the information events programme.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 16 February 2026 and interviews will be held w/c 23 February 2026. If you are invited for an interview, you will be asked to complete a short pre-interview task.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  

 2. Monitoring and Evaluation  

• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK  
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 

Benefits:

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
• Cycle to Work Scheme
•  5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

Senior Groups Coordinator

£32,440 gross per annum, 35.5 hours per week

The role

This role is part of the Student Activities department working collectively with colleagues delivering the Guild’s student groups, societies, activities and volunteering work as part the Engagement Directorate.

The Senior Student Groups Coordinator will supervise, develop and support staff to deliver the Student Activities departmental plan. Acting as a role model for the required standard of values, behaviour and performance, they will help to create an inclusive and engaging environment for all.

This role will supervise the Guild’s activity supporting students to participate in the student-led activities and activities to maximise their enjoyment, potential and sense of community. 

This role will ensure the effective administration, training and support for events/initiatives and support for activities to plan for the year, attract members and deliver their activities.

Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented activities to find a comfortable place here.

The Benefits

We offer great benefits including:

· 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).

· Full sick pay from the moment you start working for us.

· A comprehensive suite of basic training for all employees which includes Equality &  Diversity, Mental Health Awareness and Data Protection

· Discounted membership rates at University of Birmingham Sport & Fitness

· The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary

· A range of wellbeing benefits

We are a Times 100 / Best Companies To Work For employer and in our most recent staff survey (June 2022) 89% of our staff said they are proud to work for this organisation.

The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.

Closing date for applications: Thursday 12th February 2026, 9am.

Please note interviews are provisionally expected to take place w/c 23rd February 2026

Contract Type: Full-time / 18 Month Fixed-Term Contract
Salary Band:£29,900, plus £2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle 

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available). 

Start date: 9th March 2026 or ASAP, as agreed with candidate 

The Opportunity   

The postholder will be responsible for supporting with the oversight of our Aspiring Professionals Programme and Programme Delivery team, with approximately 70% of the activity provision sitting within our Volunteering and Mentoring provision.

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

1. Line Management  

• Set and monitor goals for performance and development with direct reports  
• Coach staff, providing timely feedback and guidance 
• Evaluate performance on an ongoing basis, providing training and development opportunities where required  

 2. Project and Delivery Management  

• Project manage key delivery projects including the recruitment and retention of volunteers and mentors, event provision, student services and other programme work areas 
• Allocate staff to work areas across the Aspiring Professionals Programme, ensuring priority areas are being considered and work is allocated effectively  

3. Monitoring and Evaluation  

• Monitor progress on ongoing key delivery areas, taking corrective action where necessary and supporting the team to adapt where necessary  
• Oversee Salesforce data and other relevant platforms ensuring accuracy and timely updates  

4. Stakeholder Management  

• Steward relationships with critical stakeholders  
• Support staff to communicate efficiently with stakeholders  
• Identify opportunities for efficiency within process and work with the team to implement change  

Please see full job description attached for more details. 

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website and answer the following questions:

1) Please outline why are interested in the role (500 words max).

2) What do you think motivates volunteers to support social mobility programmes? (250 words max)

3) How do you think volunteers could play a meaningful role in helping students overcome barriers to accessing university, degree apprenticeships, and high‑quality careers? (250 words max)

Tools With A Mission (TWAM) is a Christian charity dedicated to empowering people to create their own livelihoods. We collect unwanted tools from across the UK, refurbish them into professional trade kits, and ship approximately 25 containers - over 200 tonnes of equipment - annually to support around 500 skills training centres, churches and charities in seven countries. 

As Logistics Coordinator, you will oversee our ʻlocal-to-globalʼ supply chain, ensuring that refurbished toolkits reach our partners in Africa efficiently. You will plan shipping loads, prepare and coordinate shipping, control stock and inventory, liaise with stakeholders, control and analyse costs and movements, and network with in-country teams and recipients.

About Grapevine Wellbeing Centre

·Grapevine Wellbeing Centre is an independent charity supporting adults within our community to improve and maintain their own mental health. We do this through bringing people together, promoting creativity and embracing the natural environment as tools to move people forward.

·As the project coordinator, you will work in conjunction with the trustees to ensure the smooth and efficient running of the charity, including the daily health and safety.

·We’re committed to building a diverse and inclusive team. We warmly welcome applications from people of colour, people living with a disability, and those with lived experience of marginalisation. If you need any adjustments to participate in the recruitment process, please let us know.

About the role

The majority of our charity's funding comes from the National Lottery Community Fund, and we are now looking for a project coordinator to join our team. This role is funded until March 2029. The Project Coordinator will maintain, improve, and sustain all three strands of the charity: Weekday Grapevine, Community Grapevine, and Evening and Weekend Grapevine.

Key Responsibilities:

·The running of the Wellbeing Centre and drop-in sessions, groups/courses and community activities run through the Centre.

·Ensuring that all financial transactions and cash handling systems are properly and effectively recorded.

·The support and training of volunteers.

·To engage in community activities outside the Centre

To apply, please email your CV and a covering letter explaining how your skills and experience make you a strong fit for this role using the person specification as your guide.

Person Specifications

We’re looking for passionate individuals who care deeply about people, community, and equity, and who have a strong understanding of mental health.

Community Engagement & Inclusion

• • Experience designing and leading inclusive activities
  • Commitment to involving marginalised groups
  • Strong communication and volunteer management skills

Practical & Creative Skills

• • Confidence leading hands-on activities
  • An understanding of health and safety requirements
  • Skilled in monitoring, reporting and funding bids

Evaluation and monitoring

• • Excellent IT skills, including Canva, Eventbrite and Microsoft Office
  • Ability to implement and manage systems to track and evaluate project progress

Personal Qualities

• • Passionate advocate for wellbeing
  • Creative and self-motivated
  • Comfortable working independently and in emotionally sensitive environments
  • Skilled at managing group dynamics and defusing situations
  • Clear understanding of professional boundaries
  • Proven project coordination experience

Operations Coordinator

We are seeking an organised and reliable Operations Coordinator to support people processes, systems and day to day operations within an international environmental charity working to protect rainforests and support local communities.

Position: Operations Coordinator
Salary: £28,000 per annum
Location: Hybrid, Cornwall (3 days office based, 2 days home based)
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February

About the Role

This role plays a key part in keeping the organisation running smoothly behind the scenes. Working closely with the Head of People and Operations, you will provide practical administrative and coordination support across HR, IT systems, tools and office management.

The role offers variety and the opportunity to grow over time, with scope to take on more responsibility as your experience develops.

Key responsibilities include:

• Supporting HR administration including onboarding and offboarding
• Maintaining HR systems and employee records
• Managing HR inbox queries and supporting recruitment administration
• Coordinating IT access, equipment and digital tools for staff
• Acting as internal administrator for systems such as Google Workspace and Slack
• Supporting office management, suppliers and subscriptions
• Acting as a first point of contact for operational queries
• Maintaining internal policies, guidance and documentation
• Supporting risk, compliance and incident recording
• Identifying opportunities to improve systems and ways of working

About You

You will be organised, dependable and enjoy helping others work effectively.

You will have:

• Experience in an administrative or coordination role
• Strong attention to detail and ability to manage multiple tasks
• Confidence using digital systems and learning new tools
• Clear communication skills and a collaborative approach
• Good judgement when handling queries and knowing when to escalate
• A strong commitment to equity, diversity, inclusion and safeguarding
• Fluency in written and spoken English
• A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

It would be great (but not essential) if you also have:

• Experience in operations, HR or office support
• Experience working in a charity or values led organisation

About the Organisation

This organisation works internationally to protect rainforests and support Indigenous and local communities. Their approach is rooted in partnership, trust and local leadership, helping communities build resilience against the drivers of environmental destruction.

They are committed to equality, diversity and inclusion and operate robust safeguarding practices across their work.

Benefits

• Flexible working with opportunities to work from home and from the office
• Employee Assistance Programme providing 24/7 wellbeing support
• Learning and development budget and access to training
• Generous annual leave and enhanced family leave policies
• Paid time off for volunteering and payroll giving scheme
• Supportive and inclusive working culture

Other roles you may have experience of could include: Operations Assistant, HR Administrator, Office Manager, People Coordinator, Business Support Officer, Operations Officer, Executive Assistant, Administrative Coordinator. #INDNFP

If this role sounds like a good match for your skills and values, we would love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is an exciting opportunity to support the work of a small psychotherapy and mental health charity 

Working alongside our office administrator and houses coordinator, you will support the Chair and Treasurer to ensure the smooth running of the finances of the organization.

This is a permanent role for the equivalent of one day a week (8 hours) hybrid working. You will be based in our office in Hampstead, London one afternoon a week (day can be negotiated), and the other hours will be worked when needed. Please state in your application which days you are able to work.

Salary is £40,000 WTE, plus paid annual leave and pension contribution.

You will also be eligible for free places on the Philadelphia Association study programme courses.

Start date: as soon as possible. You will receive handover from the current finance coordinator, who will remain in post until you can start. 

Closing date for applications: 20th February 2026 (we reserve the right to close the advert earlier than advertised if sufficient applications have been received.)

Interview date is likely to be Saturday 28th February 2026. Please let us know if there are dates you cannot attend.

Role details: Located in our office in Welwyn, Hertfordshire, three days per week.

Salary: £28,000 FTE

Hours per week: 18 hours (3 days), 9.30am - 4.30pm (with a one hour unpaid lunch break). Office days: To be agreed. 

Terms: Permanent

We’re seeking a dedicated Community & Events Co-ordinator to support delivery of inspiring events; support the growth of our community using digital tools; and to help grow and nurture our vibrant network of volunteers.

Key responsibilities:

· Volunteer Recruitment and Engagement:

o Use digital tactics and initiatives to drive volunteer recruitment, manage our volunteer recruitment onboarding process and inspire a new community of volunteers to join CPRE Hertfordshire.  

o Attend volunteering fairs in Hertfordshire to recruit new volunteers.

· Event Co-ordination:

o Organise and manage community events from conception to execution including our annual Countryside Day.

o Utilise strong project management skills, including digital project management tools, working closely with the Chief Executive where appropriate, to oversee logistics, budgets, and outcomes.

o Attend and support community events on behalf of CPRE Hertfordshire including using our contactless machine for merchandise sales.

o Grow the number of community talks CPRE Hertfordshire delivers across Hertfordshire to increase awareness of our charity and its mission.

· Digital Membership Communications:

o Use our digital CRM, MS Dynamics, to set up automated membership renewals campaigns to retain our members.

o Support the Chief Executive with digital membership updates and communications as and when needed.

o Support Chief Executive with supporter to membership digital conversion campaigns.

· Online merchandise sales:

o Take responsibility for our e-commerce including copywriting for digital communications and finding new digital channels to sell our merchandise through.

· Performance Monitoring:

o Track and report on community engagement initiatives, including events, using digital data, online analytics and feedback to refine strategies and ensure ongoing success.

· Administrative Support:

o Maintain up-to-date digital volunteer records in our CRM and ensure compliance with GDPR.

o Provide comprehensive administrative support to the Chief Executive as and when required.

o Manage various tasks related to the upkeep of the office.

Role requirements:

· Strong digital skills including proven success using a digital CRM, email software, and a working knowledge of various social media platforms including Facebook, Instagram, and LinkedIn.

· Strong project management and organisational skills including using digital tools to juggle multiple projects, track progress and meet deadlines.

· A natural people person with proven experience in coordinating community-based activities including digital and in-person events.

· Willingness to travel regularly across Hertfordshire to attend events which may sometimes be at weekends.

· Experience as a volunteer; or working with, recruiting or coordinating volunteers.

· Proven ability to build partnerships and networks within local communities.

· Passion for environmental causes, particularly in protecting the countryside.

· A commitment to diversity, equality and inclusion.

· A full UK driving license.

Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close at midnight on Saturday 7th February. First stage interviews will be held online on Thursday 12th February. 

What We Offer:

CPRE Hertfordshire campaigns to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone.

CPRE Hertfordshire was founded in 1928 and is well respected particularly for our expertise in working within the planning system to help protect Hertfordshire’s countryside from inappropriate development.In recent years our countryside including protected areas such as the Green Belt and the Chilterns Area of Outstanding Natural Beauty have been under unprecedented pressure as successive governments prioritise housebuilding.At the same time the climate emergency has made clear the need for greener approaches for transportation, energy generation and water use.And there is widespread recognition of the health and wellbeing benefits of the countryside and of local green spaces.These factors all play into our desire to connect people with the countryside, and thus drive much of our charity’s work.

Our vision - A beautiful and thriving countryside that enriches all our lives.

Our mission - To protect, promote and enhance the Hertfordshire countryside for everyone to value and enjoy.

Our charity works to

• Support communities to have their say on developments and changes in Hertfordshire.
• Protect Hertfordshire’s Green Belt and the wider countryside from inappropriate development.
• Promote the benefits of the countryside and our natural environment to everyone, wherever they live.
• Work with local government, community groups and other organisations to promote planning policies that make the best use of land.
• Advocate for Hertfordshire’s designated areas including the Chilterns Area of Outstanding Natural Beauty, the Broxbourne Woods National Nature Reserve and the Chilterns Beechwoods Special Areas of Conservation.
• Raise awareness of the Hertfordshire countryside as a vital space for health and wellbeing.
• Encourage care of our chalk streams, woodlands, fields and hedgerows to help protect landscapes and wildlife.
• Call for homes that local people can afford to be built in the right places across the county.
• Recognise local groups and individuals that work to improve their environment and their communities.
• Advocate for action to mitigate the climate emergency so as to protect the Hertfordshire countryside and the wider environment both now and in the future.

Specific responsibilities

Supporter care, stewardship and engagement

• Recruit, manage and support guests attending Back Up’s high-profile special events, delivering a seamless and memorable experience from invitation to follow-up.
• Work closely with the Partnerships Team to engage, steward and strengthen relationships with corporate partners and sponsors connected to special events.
• Recruit, develop and manage a dedicated team of volunteers, supporting them in line with Back Up’s volunteering policy and ensuring they feel confident, motivated and appreciated.
• Partner with the Finance team to ensure robust, efficient processes are in place to handle income, process donations and thank supporters promptly and accurately.
• Support Event Committee members by coordinating meetings, preparing agendas and minutes, and enabling committees to play a meaningful role in the success of events.
• Build strong relationships with the Services Team to recruit people with spinal cord injury, along with their family and friends, to engage with and benefit from our special events programme.

Operational Events Co-ordination and Support

• Deliver the operational coordination of Special and Cultivation events, including managing enquiries, fundraising communications and timely supporter thank-yous.
• Prepare and maintain detailed risk assessments with the Special Events Manager to ensure safe and professional event delivery.
• Manage and build strong relationships with key suppliers and service providers.
• Work with the Communications Team to deliver creative marketing and communications plans that grow audiences and raise awareness of events.
• Support the Special Events Manager to develop and deliver the annual special events fundraising plan, contributing to budgets and KPIs to increase income and reach.
• Proactively identify and develop new and existing Special and Cultivation event opportunities.
• Maintain accurate and up-to-date records of all supporter, guest and volunteer interactions on the database.
• Keep up to date with fundraising best practice and sector standards.
• Provide regular reporting to the Special Events Manager, including progress against KPIs and budgets.
• Undertake other duties as required to support the Special Events programme.

Key stakeholders: Fundraisers, Corporate supporters, Special event suppliers, Back Up staff, committees, volunteers and trustees

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteer Coordinator - Mental Health to play a pivotal role in our Volunteering Service in London

Sounds great, what will I be doing?

As a Volunteer Coordinator with Hestia's vibrant and supportive Volunteering Team, you'll play a key part in creating meaningful opportunities that empower individuals and strengthen our communities. You'll recruit, train, and inspire volunteers who work alongside people experiencing severe mental health challenges across our drop‑in community and crisis services. With collaboration, creativity, and empowerment at the heart of everything we do, you'll shape safe, inclusive, and uplifting environments that help individuals build confidence, improve wellbeing, and reduce social isolation. Working closely with colleagues across Hestia, you'll ensure volunteers feel valued, and service users receive tailored support, and every project delivers real impact.

In this role, you'll take a proactive lead in shaping high‑quality volunteer involvement across our mental health services. Working closely with the Area Manager, Service Managers, NHS Trust partners and Experts by Experience, you'll identify emerging needs and design volunteer roles that genuinely enhance clinical and support pathways. You'll champion a whole‑person approach supporting physical, emotional, social and spiritual wellbeing, while inspiring staff teams to think creatively about how volunteers can add meaningful value. From recruiting and training volunteers to delivering befriending and activity programmes, to supervising their day‑to‑day involvement, you'll ensure every volunteer feels confident, supported and aligned with service priorities. You'll build strong relationships across Hestia, particularly within our crisis alternative services, and offer expert guidance to colleagues to ensure best practice. With responsibility for maintaining accurate records and contributing to the smooth running of the Volunteering Programme, you'll play a vital role in ensuring our services remain responsive, compassionate and impactful. If you're passionate about people, community, and making a difference, this role offers the chance to lead with purpose and help others move toward independence and hope.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

This role calls for someone with exceptional organisational and project‑management abilities, capable of guiding and empowering volunteers, colleagues and service users with professionalism, warmth and confidence; someone who brings strong interpersonal skills, the ability to build trusting relationships across diverse communities and partner organisations, and a sensitive awareness of the cultural, social and health issues affecting people who use our mental health services. You'll need solid IT proficiency across Microsoft Office, strong literacy and numeracy, a thoughtful approach to evaluation, and a clear understanding of safeguarding principles, along with the confidence to address concerns appropriately. While experience supervising volunteers is an advantage, what truly matters is your ability to engage people in a friendly, supportive manner and create an environment where volunteers feel valued, informed and able to thrive.

This is a hybrid role with three days spent on site across our London services, including regular visits to our Aldgate head office, and two days worked remotely each week. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Sports Development Coordinator (Community and Workforce) to deliver a number of key areas of growth and development from the UCL Student Life Strategy. Key work areas include overseeing the delivery in our existing and future Focus Sports and coordinating TeamUCL Playmakers, our sports leadership and volunteering programme

Do you have experience in sports development and community engagement? Do you want to develop and upskill students through sport? If the answer is yes, then we want to hear from you.