Real is recruiting a Communications and Marketing Coordinator. We recognise it’s important to be really clear about articulating who Real is for, how we can help them, and how they can get involved in Real’s work. We want to reach new audiences creatively, getting our messages out to a variety of stakeholders. There are challenges in doing this in a truly accessible way.

We are looking for an experienced, creative and knowledgeable person to lead our communications and marketing work. You will report directly to the Head of Programmes (although you will work closely and collaboratively with a range of colleagues) and together you will be responsible for developing and implementing a new communication strategy and action plan. We know that we want to be more relevant to more people. The role will combine both strategic and day-to-day communications and marketing work. We also want to ensure our communications are two-way with our constituency. 

This is an exciting opportunity to work for the only pan-disability, user-led organisation in Tower Hamlets; helping us to provide remarkable services to, and outcomes for, disabled people in the borough.

This role requires a motivated, capable individual who is able to inspire other staff, volunteers and members of the public to collaborate to help us really “tell the story” about how we can help and make a difference. You will be both strategic, and able to roll up your sleeves to get the job done. There are no roles reporting into this position currently, but there may be in future, and there are other staff and volunteers who will need guidance and support in communications activities.

We are about to launch a new two-year project, delivered with 4 other partners, to campaign against and highlight the iniquities of charging disabled people for their social care. You will also be responsible for leading the communications and marketing (in conjunction with a range of other organisations) for this project. This will be an exciting opportunity to make a lasting impact on the policy and practice of London local authorities.

Real is proud of its principles of valuing everyone and never discriminating. As a user-led organisation of local disabled people we particularly welcome applicants who are disabled or who live in Tower Hamlets.

Why you should work for Real

• We are a dynamic, growing third sector organisation and a user-led organisation of disabled people. We are firmly driven by our principles and ethos.
• We are a progressive organisation, constantly looking to work more effectively. But this does not mean we abandon our principles.
• We have a good reputation with our funders and our clients, and support approximately 1000 people in the community each year.
• We actively embrace diversity in all forms. Our clients relate to us more because we reflect their reality.
• We consider disability in our employees an asset.
• There is a great atmosphere and good staff morale.
• In a number of areas we are at the forefront of being part of an evolving and developing third sector in Tower Hamlets.

Applications close: midday on Wednesday 6 October

Click on the link to our website here you will find:

• more information about Real
• important information about the recruitment process
• more information about the role
• the job description and person specification
• an application form

Once you have read the information above, if you would like to have an informal chat about the role, please contact Mike Smith, the CEO, via our reception.

Ready for something new?

We’re looking for someone who can make a difference in local communities.

We have a vacancy for a proactive, outgoing and organised person with a passion for volunteering to join the Imago team. In this role you will recruit and manage volunteers for our community transport service and other projects.

You will help develop services by increasing the number of volunteers, meeting demand and enabling growth in new areas. There will be opportunities to organise and deliver promotional and volunteer recruitment activities, and you will manage volunteer applications, interviews and induction. It’s important that volunteers have a great experience with Imago, so you will ensure they feel supported and valued throughout the process.

Applicants should have relevant professional or personal experience of volunteering or working with communities, and have an understanding of the positive impact volunteering can have on the individual.

You should be confident in using social media, developing marketing materials, speaking, delivering presentations and developing networks. Attention to detail is a key skill and you will maintain excellent records using our bespoke database.

You will be based at our Sevenoaks office and cover wider areas so your own car is essential for this role.

Be part of something amazing.

1. Manage all incoming supporter post and communications.
2. Deliver effective gift and income administration, processing VSO’s income in an accurate and timely way, ensuring compliance with regulatory frameworks, best practice and VSO procedures.
3. Work closely with all third-party agencies involved in gift administration ensuring effective and seamless integration.
4. Implement an innovative thank you and retention programme to ensure all our donors are thanked in a timely way that inspires continued support.
5. Deliver effective administration of Direct Debit claims (UK and Ireland) Gift Aid Claims (UK) and Tax Relief (IRE) - meeting all rules and regulations. 
6. Effectively administer gift aid processes, declaration and documentation to highest level and best practice.

Finance and Accounts Coordinator 

About Theirworld

Theirworld is an influential global charity aiming to end the global education crisis and unleash the potential of the next generation. We work to ensure that every child has the best start in life, a safe place to learn, and skills for the future. To achieve this, we are tackling the lack of political will, financial commitment and action that is currently preventing the realisation of inclusive, quality education for all children. We bring together experience and evidence from our research and projects alongside the passion and power of our campaigns and communications to unlock the big, transformational changes needed to end the global education crisis.

We have existed since 2002, and we are currently going through an exciting period of growth and transformation - assembling a world-class team of campaigners, communicators, researchers, advocates and project managers with the skills, commitment to our mission, and strong team spirit and creative energy to turn the organisation’s vision into reality

About the role

We are seeking someone with strong teamwork and multitasking skills, as well as the enthusiasm to make a positive contribution to the team, and the organisation as a whole.

This role would suit someone with purchase ledger experience, either in a charity finance and administration team, or in a commercial environment. Good organisation skills, attention to detail, accuracy, the ability to assess and deliver information in a timely manner and work to deadlines are essential. An accountancy qualification is not required.

Main responsibilities

· Inputting of financial data on various systems, IRIS (Formerly PS Financials), Salesforce, and Excel

· Recording & processing invoices and tracking expenditure

· Ensuring payments are processed in line with procedures and preparing bank payments

· Reconciliation of suppliers invoices and statements

· Monthly reconciliation of various online and digital income platforms

· Monthly bank account reconciliation

· Income and Expenditure Record keeping, using IRIS, Salesforce and Excel

· Maintaining accurate records

These responsibilities and functions may be adjusted slightly for the right candidate and as our needs change over time.

Experience, skills and character

· Previous experience in a junior finance administration role is desirable

· Experience of purchase and sales ledgers

· Willlingness to learn and develop with the organisation and team

· A high level of numeracy and attention to detail

. Excel skills - basic /intermediate

· Ideally experience of IRIS Financial Software (Previously PS Financials), Salesforce - training will be given  where necessary for the right candidate

Health & Safety Coordinator
Permanent 
34.5 hours
Split between home and our London Office 
Salary: £24.500 - £27.500

If you have practical experience and a good understanding of health & safety guidelines and legislation, we can offer you the opportunity to join our team and help develop and improve the way health & safety is delivered across the whole of Macmillan.

Making sure that everyone who works for Macmillan, whether as a member of staff or volunteer, is able to carry out their work safely is vital and this role is key to achieving this.

You’ll be involved in all aspects of Health & Safety – from premises to events and our work with volunteers. You will maintain appropriate records and statistics and assist the Health & Safety Manager in undertaking regular audits, risk assessments and inspections. You will contribute to the development and improvement of our existing health and safety systems and prepare presentations for our risk managers and the Compliance and Assurance Group. 

We continue to work mainly from home during the current pandemic and the return to office work will be phased in next year where it is likely you will average 1 - 2 days per week in the office and the remainder working from home. 

This role will require some travel and out of hours work to undertake premises reviews and provide support.

And in return for your skills and commitment? We commit to actively developing you and our benefits include a 34.5 hour week (with early finish on Fridays), private medical insurance, life assurance, pension, childcare vouchers and generous annual leave.

We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success. 

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

“We commit to actively developing you and our benefits include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership.”

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

Closing date for applications is Friday 24th September, with virtual interviews taking place on 19th, 20th and 21st October.

Do a job where you make a difference!  

This Care Coordinator role is a great opening into Social Prescribing, a growing field in Health and Social Care with good career prospects. We are looking for an organised, self-motivated and confident individual to join our established team.  

The positions is available in Gravesend. Applicants must have experience of working with vulnerable adults and a background in medical or social care; and experience of care planning would be an advantage.

As a Care Coordinator based in GP practices, you will provide extra time, capacity and expertise to support patients to understand the conversations they have with primary care professionals.

You will coordinate support and services, ensuring patients do not fall into any gaps while waiting for ongoing support, and support them to access other community or social activities that will aid recovery. A key aim of Care Coordination is to help patients engage more fully in their own health and wellbeing.

You will provide navigation and good quality information to enable patients to make choices and decisions about their care and support needs, bringing this together in a personalised support plan. You will work alongside Social Prescribing colleagues and primary care professionals, and it is essential that you are able to communicate at all levels across both the health and social care sectors.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.

Don’t wait to make a career change… apply today.

If you have experience of setting up activities in the community, experience of fundraising and writing successful project proposal and working in a dynamic way with the community then we would like to hear from you. This project is ideal for someone who had experience of community development work or working in a community setting and want to develop these

This exciting role is suited to someone with great organisational skills and the ability to motivate and inspire people to participate. The applicant will need to able to work on their own initiative, be a ‘can do’ person and be creative.

Our Activities Co-ordinator will work with our peer network of disabled people to develop new activities based on need and demand and as well as continuing with our range of social activities already set up. Our activities provide ways for disabled people to come and together to learn and share experiences. Current activities include an art club, book club, drama, choir and more. The programme of activities will engage disabled people across all impairment groups and across the borough of Richmond. The programme which can consist of regular group activities, trips, talks, campaigning and more. The programme will be shaped by disabled people. The Peer Network Co-ordinator will work with disabled people to become peer mentors that support in the organising of the sessions, marketing and creating a programme of events.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

This role is subject to an Enhanced DBS check. Richmond AID is an equal opportunities employer and particularly welcomes applications from disabled candidates.

Fixed term contract to June 2022

Plan International UK is a global children’s charity. We strive to advance children’s rights and equality for girls all over the world. 

Working together with children, young people, our supporters and partners, we're tackling the root causes of gender inequality and child poverty, and we are now active in more than 70 countries worldwide.

An exciting opportunity has arisen for a Supporter Engagement Coordinator to join our Individual Giving Unit (IGU) in delivering an exceptional customer experience to our current and potential supporters.

Our primary proposition is Child Sponsorship, where we deliver an engaging one to one relationship to over 80,000 child sponsors. Our Individual Giving Unit recruits, retains and develops the support of individuals and households in the UK and is responsible for generating income from individuals through fulfilment of the sponsorship journey.

In this role, you will communicate with supporters using a variety of channels including telephone, post, email, social media and face to face. You will respond to all kinds of enquiries promptly so that our supporters feel nurtured and valued as a key part of our work. This role is a varied and an excellent opportunity to develop a diverse range of transferable skills.

You will need to have proven experience of working in a busy customer/supporter care role in a similar environment and be able to demonstrate outstanding customer service.  With excellent organisational skills, you’ll be able to prioritise your workload and work well under pressure. Above all, you will be able to communicate with tact, diplomacy and confidence to all supporters to ensure they receive the highest quality experience.

The deadline for applications is 9:00am on 27 September 2021

Interviews will take place 7, 8 and 11 October 2021

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

Join a team which has unique expertise combining the power of journalism and the law to advance media freedom, foster more inclusive economies, and promote human rights.

For more than 35 years, we have promoted the highest standards in journalism by training reporters around the world to cover issues relevant to their local context, accurately and impartially. Today, we work to strengthen local and national journalism, improve media ethics, standards and regulation, combat misinformation, and explore and shape the future of the profession. We do this through newsroom consultancy, journalism training and mentoring, capacity-building, and via our funding of the Reuters Institute for the Study of Journalism at the University of Oxford.

We provide support to journalists and independent media outlets to produce and distribute high quality journalism in some of the world’s most challenging environments.

We are seeking a highly organised project coordinator with excellent organisational skills and good people skills to work on our media development programme Wealth of Nations. This programme supports African media to report on and investigate illicit financial flows and the abuse of tax laws. The programme sits within the Foundation’s Media Development team, which runs a range of programmes aiming to foster the highest standards of journalism worldwide.

The ideal candidate must be a self-starter with the ability to be proactive on tasks, be able to communicate effectively and have good problem-solving skills. You will be able to juggle multiple demands to support the programme, arranging logistics, providing administrative support, ensuring all records are kept up to date and financial data is kept on track and logged. You will also lead the set-up of a new coordinating mechanism to build relationships between participating journalists and relevant experts as well as organisations (policy, academia, government, civil society groups, international bodies from key African focus regions and globally) and facilitate participating journalists’ access to relevant sources for their reporting. You will be working on Microsoft Outlook and Excel as well as in Salesforce to ensure our contact databases are up-to-date. Occasional travel may be required across the continent.

Please note, this is a fixed-term contract until December 2022.

About the Role

As a Project Coordinator at the Thomson Reuters Foundation, you will:

• Provide logistical support for remote and in-person activities including workshops and mentoring schemes
• Coordinate activities with WON project team members, internal functions (finance, comms, etc.) external contractors and partner organisations across Africa
• Monitor programme finances in collaboration with colleagues in the team
• Keep track of programme outputs and examples of impact, and contribute to report writing
• Maintain the alumni network of journalists involved in the programme
• Perform data capture and maintain database records
• Support knowledge capture, ensuring that we document our networks, relationships and ongoing conversations systematically
• Research potential collaborators for our coordinating mechanism and act as first point of contact for enquiries, coordinating a response and involving other members of the team as appropriate, and facilitate collaboration
• Build our network and relationships across media, policy, academia, government, civil society groups, international bodies from key African focus areas and globally for our coordinating mechanism
• Participate in designated meetings with external stakeholders, conferences and events and feed back information to the team
• Assist with other duties or work on other programmes, as required

To be our Project Coordinator, you will likely have:

• At least 3 years’ working experience
• A Bachelor’s Degree in international development, international relations, journalism, media studies or related field
• Prior experience in a relevant role building relationships across organisations with common goals, and working constructively with a diverse range of people
• Excellent organisational skills and the ability to work with changing priorities and time pressures
• High motivation with ability to work independently or in a team environment
• A pro-active self-starting and problem-solving attitude, including paying attention to detail and being good on follow-through
• Excellent organisational skills, and the ability to create and maintain a systematic, process-driven approach to outreach and relationship management
• Strong written and oral communication skills; ability to communicate effectively
• with people from different cultures and backgrounds and ability to influence others
• Experience of administrative or finance processes and excellent numerical skills
• Competency in Word, Teams, Outlook and Excel. Experience with databases (e.g. Salesforce) would be an advantage
• Fluency in English
• The right to live and work in Kenya

It would be useful (but not essential), if you also have:

• Understanding of journalism and media capacity building
• Existing networks and links with media outlets across Africa
• Existing networks and links with NGOS, academia, government working on tax justice issues
• Understanding of the key institutions and policy actors working on illicit finance, and of current issues and arguments around illicit financial flows and tax justice
• Experience working effectively as part of a remote team on collaborative initiatives
• Advanced reading, writing, and speaking ability in French

What’s in it For You

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed.
• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.
• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
• Benefits: We offer competitive salary packages and market-leading benefits.
• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.

Project Coordinator

Department of Clinical Research

Salary: £35,377 to £40,611
Closing Date: Monday 27 September 2021
Reference: ITD-CRD-2021-17

The London School of Hygiene & Tropical Medicine is a world-leading centre for research and postgraduate education in public and global health. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice. 

We are seeking to appoint a Project Coordinator for the International Centre for Eye Health. This is an exciting new role coordinating projects which strive to improve eye health worldwide.

The successful applicant will be responsible for providing proactive financial, logistical and administrative support from set up to closure across a number of complex research and education projects in collaboration with managers, researchers and educators based in London, with activities at a number of overseas locations.  

Specifically, the post-holder will support the management of a new grant named ‘Early diagnosis and Intervention for Primary Open Angle Glaucoma in West Africa’ funded by Velux Stiftung. In addition, they will coordinate several ongoing projects helping with procurement, logistics, contracting and financial management. 

Part of the role will also involve helping to build the portfolio of projects therefore the role holder will need to have strong financial skills and experience of developing budgets and funding applications.

The successful applicant must be educated to degree level or equivalent and have substantial relevant experience of providing proactive administrative support in Higher Education (or similar environment) and working closely with academic staff members, have strong administrative, financial and organisational skills and an ability to assess priorities in order to manage workload and deadlines effectively. Further particulars are included in the job description.

The post is full time 35 hours per week, 1.0 FTE and fixed-term until 10 October 2022. The post is funded by Velux Stiftung and other eye health charities with possibility of extension depending on available funding. The salary will be on the Professional Services salary scale Grade 5 in the range £35,377 - £40,611 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at the London School of Hygiene & Tropical Medicine.

Applications should be made on-line via our website. Online applications will be accepted by the automated system until 10pm of the closing date. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.

Job title: Charity Administrative Coordinator

Responsible to: Charity Operations Officer 

Line management: None 

Contract type: Permanent

Location: St Martin-in-the-Fields, Trafalgar Square, London – hybrid working but office-based work will be essential on a regular basis 

Salary: £25,000 - £30,000 per annum dependent on experience 

Main purpose of role: To provide quality administrative support for the Charity’s operational and office services and Frontline Network activities.

Main duties and responsibilities

Supporting the Frontline Network

• Supporting internal and external Frontline Network meetings – including agenda preparation and minute taking
• Supporting the team in administering funding offers including the Ideas Fund and Training Fund
• Acting as first point of contact for members of the Frontline Network, offering support with membership registrations, sign-up and other questions or queries from members to our Frontline Network inbox
• Assisting the Policy and Communications Officer with external communications and uploading blogs, news and views, and events to our websites
• Working closely with the Partnerships Officer and Partnerships Manager to provide administrative support with in-person and online training events, annual and regional conferences and other Frontline Network activities

Supporting the Charity Operations Officer

• Managing the Charity’s work locations, supporting people to book office desks and other work locations, especially in the context of the Charity developing hybrid working practices
• Providing support to the whole Charity team in supplying stationery and equipment for office and home workers, maintaining Health & Safety for office and home workers, and support with staff training, invoicing, and payments
• Providing support with HR administration including, among other aspects, recruitment, induction, contracts of employment and mandatory training
• Providing administrative support for range of tasks including staff travel arrangements, payments and staff training, and liaison with the Charity’s technical support services
• Assisting with the administration of Trustee meetings, staff social events and staff meetings
• Liaising with colleagues at The Connection at St Martin’s and across St Martin-in-the-Fields organisation

Supporting the Charity Director

• Supporting the Charity Director with diary management and preparation for internal and external meetings.
• Providing administrative support for other Charity projects and activities

This is a new role in an expanding Charity and the post holder will help to develop its scope and opportunities as the organisation and its activities evolve and grow. Training will be provided.

Person Specification

Essential

• Direct experience of undertaking administrative roles in a complex, busy environment
• Excellent communication skills both written and verbal
• Excellent customer service skills
• Good problem-solving skills and ability to take initiative
• Able to demonstrate examples of successfully coordinating projects/activities
• Able to manage multiple overlapping deadlines
• Able to work collaboratively with others to achieve results
• Ability to keep calm and think clearly
• Ability to show a high degree of professionalism
• Excellent attention to detail
• Experience of working in an organisation which supports people experiencing homelessness or similar organisations
• Good working knowledge of Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Self-motivated, enthusiastic and confident

Desirable

• Knowledge of using Zoom, HeySummit and other communications platforms
• Experience in minute-taking
• Some experience in helping run events

How to apply?

Interested to come and work for us, then please provide –

• A current, comprehensive CV outlining your key achievements in previous and current roles with details of two referees (who will not be contacted without your prior consent).
• A supporting statement (no longer than two A4 pages) explaining how you believe your skills and experiences match the requirements of the role and the person specification.

Deadline for receipt of applications - 11.59pm on Sunday 10 October 2021

Interviews are expected to be held online week beginning 18 October 2021

Depaul UK are currently looking for a Nightstop Coordinator to join our team based at Depaul's Nightstop service in Whitley Bay. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £21,068 per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness.

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Nightstop Coordinator role: 

Depaul's Nightstop service is a specialist service enabling vulnerable people to access emergency accommodation in the homes of approved and trained volunteers.

Your role as our Night Coordinator will be to recruit, train, and manage volunteers to build a support service that allows clients to access emergency accommodation in volunteer's homes. You will also be responsible for providing support for guests and overseeing the general safety and wellbeing of all staff in the service.

What makes the Nightstop Coordinator role exciting?

• Full induction and training will be given to enhance the ‘hard’ and ‘soft’ skills required’
• Training in the Depaul Endeavour model
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Nightstop Coordinator:

• Great experience working with young people or those who have experienced homelessness
• Experience in selling or marketing a product or service
• Experience of working under pressure with the ability to respond to conflicting demands
• Good knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy, and IT skills

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible, and values-led organisation, and will receive:

• Competitive salary
• 26 days of annual leave plus bank holidays pro rata
• Contributory pension scheme
• Life assurance
• Interest-free Annual Season Ticket Loan
• Four Weeks Paternity Leave

So, if this sounds like the perfect opportunity for you and you’d like to become our Nightstop Coordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Tuesday 28th September 2021 at 12pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Virtual Inerviews to be held on Friday 1st October 2021

SERVICE & ROLE SUMMARY

The Befriending Service is for people over 60 years old who are lonely and/or socially isolated and who may have difficulty getting out and about alone. The service aims to alleviate the effects of loneliness and social isolation, support people to continue to live independently in their own home and enhance quality of life through the support of a face to face home visit by a volunteer befriender or a regular call from a volunteer telephone befriender.

Our Befriending Service provides support to clients using the service through either a weekly home visit (currently suspended due to Covid-19) a telephone call, or via digital interaction through our newly developed face to face digital support programme. Our telephone befrienders usually call the same person each week to provide a listening ear, links to other services and monitor general well-being. In line with our Hybrid working arrangements you will be based between our Chelmsford/Thurrock offices and working from home in agreement with the service Team Leader or Manager. You will be required to travel across all parts of Thurrock, Southend and Essex as and when necessary. 

Duties will include working across all areas of Thurrock, Southend and Essex whilst working under the supervision of the service Team Leader.

You will be required to attend occasions and/or events. Meetings and/or training sessions may also arise that will require your presence in Thurrock, Southend and/or Essex as required. 

All befrienders will receive training and ongoing support through both the Befriending Service Manager and the Team Leader as required.

All staff working for the Charity are expected to have a degree of flexibility and adaptability within their role depending on the response of the Charity to Covid - 19 and the impact on our beneficiaries, volunteers and funders. 

RESPONSIBILITIES:

• Provide telephone support to volunteer befrienders and the clients whom they are visiting 

• Provide telephone support to clients using the service to alleviate loneliness and social isolation and help to build confidence.

• Report any safeguarding concerns or problems to the Befriending Service Team Leader or Manager immediately.

• Read and understand the information provided as part of the induction training.

• Assist the service Team Leader and/or Manager to facilitate or carry out volunteer induction training sessions as necessary

• Understand and work to the general  befriending service guidelines, boundaries and expectations.

• Adhere to Age UK Essex confidentiality policy.

• Deal with service enquiries in the appropriate manner.

• Play and active role and assist with the development of our face to face digital befriending programme.

• To represent the Charity in an appropriate manner.

• Maintain and update client files and regularly monitor their progress.

• Assist the service Team Leader to provide accurate monthly reports 

• Engage with statutory services and other partnerships across Thurrock, Southend and Essex to promote client enablement.

• Assist the service Team Leader to actively promote the service across Thurrock and Essex ensuring base quality standards are fully achieved.

• Adjust and implement changes to the service in line with service provision and development needs.

• Help to ensure the service is maintained to the highest standard.

• Attend and contribute to regular team meetings organised by the Befriending service Team Leader or Manager.

• Arrange and attend volunteer support events/meetings from time to time as requested by the service Team Leader or Manager

• Carry out any other duties consistent with the responsibilities of this post as requested from time to time by the befriending service Team Leader or Manager.

• Signpost to other services as necessary 

• Assist with Food Parcel deliveries from time to time as requested by the befriending service Team Leader or Manager.

Depaul UK are currently looking for a Volunteer and Mentor Coordinator to join our team based in South East London. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £24,174 (pro rata) per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness.

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK. Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Volunteer and Mentor Coordinator role: 

As our Volunteer and Mentor Coordinator, you will be proactively involved in organising community volunteers, corporate partnerships and mentors across all of our services. You will be responsible for the recruitment of volunteers and their support and supervision once in post.

What makes the Volunteer and Mentor Coordinator role exciting?

• Full induction and training will be given to enhance the ‘hard’ and ‘soft’ skills required’
• Training in the Depaul Endeavour model
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Volunteer and Mentor Coordinator:

• Experience managing volunteering and/or mentoring activity
• Experience working with young people or people who are homeless
• Good literacy, numeracy, and IT skills
• Highly motivated and target driven with a track record in delivering set targets and outcomes

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible, and values-led organisation, and will receive

• Competitive salary
• 26 days of annual leave plus bank holidays pro rata
• Contributory pension scheme
• Life assurance
• Interest-free Annual Season Ticket Loan
• Four Weeks Paternity Leave

So, if this sounds like the perfect opportunity for you and you’d like to become our Volunteer and Mentor Coordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Tuesday 28th September 2021 at 12pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.