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This role at ISEAL is an exciting opportunity for someone with strong administration experience, interested in moving into a HR role or broadening their HR experience in an organisation is now consolidating recent growth. If you have strong communication skills and would like to contribute to the HR function in a sustainability focused international organisation, this may be an excellent chance to develop your career.
With significant recent growth in employee numbers and with staff based both in London and international locations, the HR function is looking to continue to strengthen its processes to provide excellent support throughout the employee lifecycle. Continuing the improvement journey already started, you will coordinate the induction processes for new employees as well as supporting regular HR processes linked to probation and performance reviews and employee communications.
ISEAL is committed to providing good learning and development opportunities, starting with the induction process. The Coordinator will take a lead in bringing new ideas on how to develop the learning programme as well as coordinating relevant training and developing a more consistent approach to training provision. The role will also have the opportunity to contribute to optimising our remaining HR processes and procedures, helping to identify opportunities for improvements and taking ownership of the introduction of a new HR system to provide easy to access services for staff.
To succeed in this role, you will bring a proven interest in working in HR, possibly with studies in a related field or work experience in a HR/administrative setting. You will be organised and a strong communicator. You understand the confidential nature of HR and enjoy supporting others and ensuring they get the best out of their time at ISEAL. A specific interest, or existing experience with, learning and development would be a bonus.
The Key Responsibilities we will entrust you with:
HR administration
- Support Senior Manager, HR & Operations in day-to-day delivery of ISEAL´s HR provision
- Maintain accurate and up-to-date employee files, contracts, and HR records in line with legal requirements in the UK and other locations of employment
- Support onboarding processes, coordinating and overseeing employee inductions, including ownership of keeping Employee Handbook up to date
- Help with and monitor the implementation and administration of all HR policies, procedures and tools
- Develop and deliver guidance and training for ISEAL staff and line managers about HR policies, practices and procedures
- Organise timely review of policies and communication of updates or changes to any such documents and procedures
- Coordinate annual performance review processes, ensuring timely completion of documents
- When required, support recruitment process managed by external consultant
Improvement to Processes
- Input to continued improvement of Learning and Development provision
- Implement move to new HR system, including contributing ideas for how best to use the system
- Support revision of HR policies to ensure all policies are up-to-date and new policies produced if needed
Systems, data and reporting
- Improve processes and systems for HR data capture and to ensure consistent and accurate data
- Help identify an appropriate HR system for increased automation of HR processes and employee self service functions
- Analyse employee and HR data and help prepare regular reports
Essential experience, knowledge and attributes
- Experience working in the HR function in a small to medium sized organisation
- Experience working on learning and development function
- Previous experience in an administration or coordination role, working with a variety of administrative systems and tools
- Track record in contributing to improving processes or procedures
- Strong ability to communicate and work effectively with individuals in a partly remote, international environment, including occasional international time-zone calls
- Service-oriented attitude and good interpersonal skills enabling effective relationships with internal clients and other stakeholders
- Excellent written and spoken English, with proven ability to provide clear guidance both in verbal and written format
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
- Demonstrated interest in sustainability issues
- Experience working with confidential information and an understanding of the need preserve confidentiality
Additionally desirable
- Experience working in the HR function in a small to medium sized organisation
- Experience working on learning and development function
- Experience using or implementing an HR system
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members cover many sectors and include many of the leading standards and certification schemes worldwide such as Fairtrade International, Rainforest Alliance, Marine Stewardship Council, Forest Stewardship Council, Better Cotton Initiative, and others. Read more about us on our website..
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent role
Salary: £30,500-£34,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
We want to hear from applicants in their own voice and would ask you not to use AI in writing your application.
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 08 February 2026. Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 12th/13th February
Pre-interview timed exercises (between 60 – 90 minutes from home): 16th-18th February
Panel interviews (Teams or in person): 19th/20th February
Decision: from 23rd February
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
The Senior Individual Giving Coordinator will manage relationships through our public fundraising and events, including individual donors and community fundraisers. This will include optimising donor stewardship journeys, coordinating fundraising and challenge events, school and corporate sponsors (e.g, charity of the year) and managing donor data.
About the role
In this new role, you will work with our Director of Fundraising to create sustainable growth of our income from individuals, help us manage our growing donor portfolio, and to ensure the long-term stability of the charity. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to help shape a career-defining programme.
We are looking for someone who thrives on building relationships with people and who is proactive, creative, and keen to go the extra mile. As our fundraising activities grow, this is a really exciting time to join the team. We are seeking a creative and hard-working individual to join the team to help shape and deliver sustainable growth within our fundraising activities. This individual will have strong attention to detail, teamwork, and multitasking skills, as well as the enthusiasm and interpersonal skills to make a positive contribution to the development of our Fundraising team.
About Theirworld
Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.
If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!
We believe creating positive change begins with a supportive and inclusive environment. This is why we now have an innovative 4-day working week which sees all employees working Monday to Thursday with the office closed on most Fridays.
This is in addition to hybrid working with most staff taking at least three days a fortnight based in the office.
Other benefits include:
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Regular training
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Potential travel
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Central London location: 5 mins from Liverpool St
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Highly competitive salaries
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Pension scheme
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Cycle to work scheme
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Home office expense allowance
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Life Insurance
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Season ticket loan scheme
Main responsibilities
Cultivation and engagement:
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Maintain donation pipeline by securing repeat donations and uplifts in giving from current individual donors.
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Build our corporate partnerships (e.g. “Charity of the Year” engagements) and relationships with schools, including developing packages to support engaging and effective fundraising activities.
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Support a portfolio of engagement opportunities for corporate donors and other public stakeholders to engage in fundraising activities and events, including owned events such as ‘Theirworld Your Walk’, Christmas carol concert and supporter recognition events.
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Support challenge events and individual community fundraising activities.
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Create mailings and communications assets to share with targeted donor audiences.
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Work with our digital marketing team to coordinate and create compelling fundraising campaigns and appeals across digital and direct channels, along with online donor relations and engagement communications, including Christmas, holiday messages, and giving opportunities.
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Support the launch and implementation of our new legacy giving programme.
Processes and tracking:
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Maintain updated donor relations records, adhere to organisational donor processes; proactively identify and implement opportunities to strengthen record-keeping systems.
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Oversee accurate tracking and recording of donations and gifts using Salesforce.
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Responsible for developing and implementing improved stewardship journeys, including donor thanking, impact reports, and fundraiser communications.
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Ensure donor recognition is accurate, consistent, and timely.
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Increase and record knowledge of donor motivations and history, developing organisational knowledge for the long term and enabling improved donor acquisition.
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Ensure compliance with relevant fundraising and data regulations.
Experience and skills
Essential:
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Experience of stewarding a variety of donors and fundraising supporter bases, delivering meaningful donor relationships with proven results.
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An organised and creative thinker able to identify and develop opportunities, with the ability to contribute and express ideas.
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Determined, enthusiastic, and proactive ‘can do’ attitude.
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Enthusiasm for maintaining relationships on behalf of the charity and delivering fundraising outcomes balanced with donor relationship requirements.
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Strong time management skills, ability to manage several tasks simultaneously.
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Ability to effectively collaborate with people at all levels of the organisation and cooperate with other teams to improve efficiencies.
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Experience of working with fundraising databases, ideally Salesforce.
Desirable:
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Experience of creating engaging propositions to inspire donors and generate fundraising growth.
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Experience of organising and delivering fundraising events (eg, mass participation challenge events and/or donor recognition events).
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Knowledge of the legislation, regulations and financial duties relating to fundraising.
Salary: Starting at £33,000 per year based on qualifications and experience.
The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Co-production Coordinator to lead on promoting and developing the co-production element of the London DA Service, Safe Horizons Partnership. This role is full-time until March 2028. The role is based at the Victim Support office in Old Street with some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About You:
As the Co-production Co-ordinator you will lead on promoting and developing the co-production element of the London Service. You will manage and chair the Experts by Experience Panel which is the forum through which current and past service users can influence the development of the London DA Service (Safe Horizons London Partnership).
The Safe Horizons London Partnership supports victims and survivors of domestic abuse to cope and recover from the impact crime has had on them, as well as supporting their journey through the criminal justice process. The service delivery model has been shaped by the views of service users and you will have an important role in growing their input and influence. You will recruit co-production champions from the staff team and support them to promote the benefits of co-production and recruit more service users into the co-production function.
Safeguarding and wellbeing are important to us and you will ensure service users are supported during their membership of the Experts by Experience Panel. As a lead in this area, you will work with the management team, sharing the feedback you have obtained and helping it feed into policies and procedures. You will also support national co-production initiatives such as the Victim Voice app. You may also support the recruitment of service users to panels hosted by our partners including the Mayor's Office of Policing and Crime and the Metropolitan Police. Good communication and interpersonal skills are essential, as well as some knowledge of the impact of crime.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We are looking for an enthusiastic and motivated individual to join the Hounslow team in London.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11335 Stroke Support Coordinator
Location: Home-based, Hounslow. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £16,400 per annum (inner London weighting £1,896 per annum or outer London weighting £1,092 per annum may be applied in accordance with where you live) (FTE circa £27,435 per annum)
Contract: This is a fixed-term contract until 31 March 2028. Services are contracted and there is currently funding for this contract until 31 March 2028.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 30 January 2026
Interview Date: Week Commencing 02 February 2026. Interviews will be held via teams initially. Successful candidates at stage one of the recruitment process will be invited to a second stage which will be held in person in London.
The Role
Reporting to Service Delivery Coach, key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have:
- Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers
- Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across Hounslow to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team & Events Coordinator
We are looking for a Team & Events Coordinator to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to develop and improve healthcare globally.
Position: Team & Events Coordinator
Location: Hybrid working to include a minimum of two days per week in the office on Cambridge Biomedical Campus, Cambridge / home working
Salary: £26,000 – £28,000 per annum FTE (depending on skills and experience)
Hours: Part time (30 hours per week)
Contract: Permanent
Closing date: 2nd February 2026 – however, they reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the role:
This is an exciting opportunity to join a small, passionate and growing team at a pivotal time in the organisation’s development. As Team & Events Coordinator, you will play a central role in supporting the smooth running of Cambridge Global Health Partnerships (CGHP) and delivering high-quality events for members, partners and supporters.
This is a varied and hands-on role, working across administration, finance, programmes, communications and events. You will be at the heart of the organisation, providing excellent coordination, organisation and stewardship, while helping the team maximise their impact both in the UK and internationally.
This role would suit either someone keen to develop a broad range of skills within the charity sector or an experienced administrator looking for a new and rewarding challenge.
Some of your key responsibilities will be to:
- Act as first point of contact for general enquiries.
- Manage organisational calendars, meetings and diary coordination for the Director and committees, including preparing papers and taking minutes.
- Maintain accurate records on the CRM database and support finance administration including processing payments and claims.
- Coordinate aspects of CGHP programmes, including member reports, grant scheme administration and virtual partnership meetings.
- Contribute to communications activity including social media, publications, website updates and branded materials.
- Lead on planning, logistics and delivery of CGHP events and support member and partner stewardship and networking activities.
About You:
To be successful in the role of Team & Events Coordinator, you will be exceptionally well organised, proactive and detail-oriented, with strong communication skills and a genuine interest in global health.
You will also need to have the following skills and experience:
- A strong interest in and commitment to global health work.
- At least three years’ experience in office administration, diary management and event organisation.
- Excellent organisational skills with high attention to detail and the ability to manage competing priorities.
- A proactive, solutions-focused approach with the confidence to use initiative and troubleshoot problems.
- Strong interpersonal skills and the ability to work collaboratively within a small team.
- Flexibility to work occasional evenings or weekends and travel when required, including internationally.
- Energy, resilience and enjoyment of being busy in a fast-paced environment – plus a good sense of humour!
Desirable:
- Experience of social media and digital communications.
- Experience working with or managing volunteers.
In return:
This is an amazing charity to work for. Cambridge Global Health Partnerships has spent nearly 20 years strengthening health systems around the world through education, reciprocal learning and relationship building. The organisation works with hospitals, governments and health organisations in the East of England and in low- and middle-income countries to share expertise and support sustainable change.
You’ll join a supportive, inclusive team and benefit from a generous package that includes:
- Pension Scheme
- Group Life Assurance (4x salary)
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 towards computer-use glasses
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan – Medicash
- Employee Assistance Programme
- 25 days Annual Leave + Bank Holidays + Your Birthday off
- Cycle to Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience in could include Administrator, Office Coordinator, Operations Assistant, Events Coordinator, Programme Coordinator, Charity Administrator or Communications and Events Assistant.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our new project supporting male asylum seekers accommodated in hotels based in Ealing. The service aims to address mental health challenges exacerbated by displacement, trauma, and isolation, with a culturally sensitive approach that prioritises language accessibility, stigma reduction, and improved access to onward referrals.
This will be achieved through in-reach targeted group sessions and 1:1 tailored support sessions, addressing:
- Psychoeducation
- Emotional regulation and coping support
- Peer-based and social connection activities
- Creative and expressive activities (art, drama, storytelling)
- Better accessibility with onward services
The Role
The role of the Mental Health (Asylum Seekers) Coordinator is to engage male asylum seekers who are accommodated in hotels in Ealing; arrange, coordinate and facilitate a range of culturally appropriate psychoeducation, peer-led and expressive activities which will be delivered twice a week. The role will also include 1:1 sessions; providing mental health stabilisation, advice and support to connect with wider services including multilingual engagement. This role includes autonomous and creative thinking.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within mental health services
• Understanding and experience of challenges and stigma asylum seekers face
• Understanding of social climate and an advocate to challenge biases and stigma
• Understanding and experience of challenges men experience regarding mental health and society
• Experience of leading workshops
• Creative approach
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress
• Minimum of 1 year working within trauma-informed approaches
• Understanding of cultural sensitivities
• Ability to challenge biases and stigma
• Experience of raising awareness and participation in outreach events
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Multilingual is desired
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.
The Volunteer Coordinator plays a significant part in contributing to the success of the team in coordinating key parts of the ‘volunteer journey’ (recruiting, induction, training, supporting, and retaining volunteers). Of equal importance is influencing colleagues and providing advice and guidance whilst building collaborative working relationships with key stakeholders. The role is vital to establishing good practice in volunteer involvement, developing a culture of positive engagement and raising the profile of volunteering internally and externally.
This is a 12-month fixed term contract
Key Responsibilities:
Relationships, teamwork and collaboration
· Build strong relationships and collaborate with key stakeholders across the charity to identify and implement ways to enrich the volunteer experience, maximise the volunteer opportunities and strengthen the volunteer infrastructure.
· Work collaboratively with teams that manage volunteers to provide good practice advice and guidance on effective volunteer supervision.
· Promote a positive culture of engagement that values, embeds, and promotes the work of volunteers both internally and externally.
· Take a proactive approach to understand external events and initiatives taking place across the charity, providing advice, guidance and support on the requirements for successful volunteer involvement.
Communication, resources and training
· In conjunction with the Volunteer Manager, coordinate the review, development and implementation of robust practices and procedures associated with all aspects of the volunteer journey.
· Working collaboratively with teams that manage volunteers, support with the development and implementation of volunteer training and associated resources.
· Lead on the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.
· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.
Administration, customer service and delivery
· Provide high-level customer service throughout the volunteer journey; contributing to recruitment, induction, training, support, retention and exit of volunteers in line with our values and strategy.
· Acting as a key point of contact for the import, maintenance and integrity of volunteering data, working with colleagues to ensure accuracy, validity and reliability that reflects volunteer contribution and delivers reliable insights.
· Coordinate the administration volunteer recruitment and selection process to foster an environment that promotes equality, diversity and inclusivity and ensure a fair and consistent approach is followed.
· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.
· Lead and support the effective delivery of volunteer involving activities at weekend events, where necessary.
What we are looking for:
· Strong understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.
· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.
· Significant experience of working to recruit, support, engage, and manage volunteers.
· Experience of working within the charity sector.
· Experience of working in a customer-service or people-facing environment.
· Experience of working with partners and/or external agencies.
· Experience of processing and/or handling personal (sensitive) data.
· Experience of evaluating volunteer activities and projects.
· Ability to build and maintain effective working relationships at various levels across the charity.
· Excellent communication skills, including networking and presentation skills.
· Strong negotiating, influencing and problem-solving skills.
· Developed organisational skills with a strong attention to detail.
· A conscientious approach to work and good time management skills.
· Ability to write guidance documents, which convey complex information clearly.
· Good project management skills with an ability to implement and coordinate large projects.
· Ability to work under pressure, manage conflicting priorities and changing deadlines.
· Excellent IT skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to work for our organisation providing a high quality service as a Volunteer & Community Engagement Officer. Your role will be to recruit, support and develop volunteers, as well as strengthen MK-ACT’s community connections across Milton Keynes. You will ensure volunteers feel valued, supported and recognised, while representing MK-ACT at local events and building strong relationships with partners, businesses, schools and community groups. We are looking for an individual who is committed to working in a multi-agency setting, which is fast-paced and different every day. You will be joining our caring, strong and hardworking team.
MK-ACT is an equal opportunities employer committed to quality, equality diversity and inclusion and welcomes applications from all sections of the community. This post is subject to safer recruitment procedures and regulations and an enhanced DBS check.
Volunteer & DA Champions Coordinator
Location: Refuge Office, Milton Keynes
Hours: 20 hours per week
Salary: £13,999 per annum
Contract: Permanent
Reporting to: CEO
As a Volunteer & Community Engagement Officer, you will be responsible for recruiting, inducting and supporting volunteers, ambassadors and community supporters. You will be proactive, organised and people-focused, with the ability to maintain accurate records and work to deadlines. You will deliver volunteer training (including safeguarding, confidentiality and MK-ACT services) and ensure volunteers are matched to roles that suit their skills and interests. You will also represent MK-ACT within the community, coordinate outreach activities, awareness days and fundraising initiatives, and oversee the Milton Keynes network of Domestic Abuse (DA) Champions to strengthen the local response for those experiencing domestic abuse.
Closing date: 28 January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and to strengthening communities through inclusive, high-quality services.
Are you passionate about youth work and ready to lead and shape provision for young people aged 9–18?
Can you inspire, motivate and support young people while coordinating engaging, safe and impactful youth programmes?
One YMCA Youth Clubs provide welcoming and supportive spaces where young people can build confidence, develop life skills, and feel a strong sense of belonging. We are now seeking a Youth Work Coordinator to lead the development and delivery of our Bedford Town Centre Youth Clubs.
The Role
As Youth Work Coordinator, you will take a lead role in the planning, coordination and delivery of youth clubs and activities. You will be responsible for setting up and developing new sessions, coordinating day-to-day delivery, supporting youth workers and volunteers, and ensuring high-quality youth work practice in line with the YMCA Youth Work Strategy and Principles.
You will also work closely with local partners, schools, and community stakeholders to strengthen engagement and create positive opportunities for young people. This is a hands-on role combining direct youth work, outreach, and leadership responsibilities.
The role includes working 2–3 days per week after school, with some evening work required. Additional daytime hours are allocated for planning, coordination, partnership working, and administration, bringing the total to 37.5 hours per week.
Key Responsibilities
- Coordinate and deliver centre-based and outreach youth work sessions
- Lead the development of new youth clubs and activities
- Support, mentor, and coordinate youth work staff and volunteers
- Build positive relationships with young people aged 9–18
- Work collaboratively with local partners and stakeholders
- Ensure safeguarding, health and safety, and quality standards are met
- Contribute to planning, monitoring, and evaluation of youth provision
What We’re Looking For
- Experience in youth work or a related field (paid or voluntary)
- A strong commitment to inclusive, young person–centred practice
- Ability to coordinate sessions and support a small team
- Strong communication, organisational, and partnership-working skills
- Willingness to undertake a Level 3 or Level 6 qualification in Youth Work (essential)
- An understanding of both outreach and centre-based youth work
What We Offer
- Opportunity to accrue up to 5 additional days of leave
- Paid training and tailored learning and development opportunities
- Free 24/7 Employee Assistance Programme (including counselling and GP access)
- Employer contributory pension scheme
- Enhanced maternity, paternity, and compassionate leave
- Health and wellbeing initiatives
- Employee discount scheme (brands, travel, groceries, and more)
Additional Information
- This is a full-time role (37.5 hours per week)
- Working pattern includes shifts over 7 days, including evenings
- Applicants must already have the right to work in the UK (no visa sponsorship available)
- The role may require a Basic or Enhanced DBS check following a conditional offer
At One YMCA, we actively promote equality, diversity and inclusion and are committed to creating a workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences.
We look forward to receiving your application and welcoming you to our dedicated Youth Work team at One YMCA.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Social Care Support Coordinator with experience of person-centred, low level social care support to service users, to join our vibrant and fast paced, fully remote, Central Support team. This team provides an an additional point of entry to Young Lives vs Cancer’s services, alongside the local social work teams based in hospitals.
This mixed team of staff and volunteers delivers UK-wide timely and compassionate digital and phone-based support to young people with cancer, and families of children with cancer. You will also be the first point of contact for phone, email and web-chat enquiries from people and organisations in their wider support network. In addition, you will hold your own caseload of young people and families who you will provide regular telephone check-in support.
This role is a 28-hour-per-week post, and the successful candidate must be available to work on Tuesday, Wednesday & Fridays. Final working-day patterns will be discussed at interview, but all hours must fall within our core hours of 09:00–17:00.
This post also includes a flex-up component, which allows the team to respond to increased demand or cover absence. It is expected that the successful candidate will be able to take on additional hours (up to a maximum of 35 hours per week), as required by business need. Additional hours will be paid at a day rate, and your availability will be discussed with you at the time.
The Central Support and Social Care team is fully remote and home-based; all work will be completed at a distance. Laptop and phone will be provided
This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
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Providing person-centred, low level social care support to young people diagnosed with cancer and to parents/families of children with cancer, through proactive check-ins.
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Offering compassionate listening, practical advice, guidance and signposting on issues such as finance, housing, education, work and emotional wellbeing.
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Acting as the first point of contact for enquiries via phone, email, WhatsApp, web chat and other digital channels, resolving or appropriately escalating queries.
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Processing referrals from professionals and self-referrals, accurately inputting information into the case management system.
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Supporting volunteers during their shifts and working collaboratively with social workers and colleagues across the wider social care teams.
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Maintaining clear, timely and confidential records and contributing to team meetings, reflective practice and shared learning.
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Participating in the duty rota and flexing up hours during busy periods to ensure families receive timely, high-quality support.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
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Experience in a charity, health or social care setting (or similar), with confidence supporting people via phone and digital platforms in an empathetic, person-centred way.
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Strong communication skills across multiple channels, with the ability to assess situations quickly and escalate when needed.
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Ability to provide practical guidance and signposting, with an understanding of support pathways such as NHS services, charities, wish organisations and grants.
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Confidence using technology—including databases, case management systems, Office 365, Teams and digital communication tools.
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A calm, sensitive and organised approach, able to multi-task and work effectively in a fast-paced virtual environment.
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A commitment to anti-oppressive practice, safeguarding, equality and inclusive service delivery.
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A collaborative mindset—proactive, solution-focused, reflective, and aligned with Young Lives vs Cancer’s values: Curious, Creative, Collaborative, Changemaking and Courageous.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Role
This is an entry level, part-time administrative role within the Volunteer Recruitment & Training team
The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living. Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.
This is an exciting opportunity to join a small, dedicated team and play a vital role in ensuring our volunteers are recruited, trained and prepared to deliver our outstanding service. You will provide high quality administrative support across the volunteer recruitment and training process, helping the team to operate efficiently and effectively.
We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you.
Key Responsibilities
- Provide administrative support across the volunteer recruitment and training process
- Liaise with potential volunteers, interviewers and trainers
- Arrange and coordinate meetings, interviews and training events (this may involve travelling between sites)
- Manage room bookings and logistics for training and interviews
- Monitor shared mailboxes and calendars; respond promptly to email and telephone enquiries
- Request, track and record volunteer references
- Maintain accurate office systems, including data entry and upkeep of spreadsheets and databases
- Any other ad-hoc tasks as required
Attributes and Skills
Essential
- Excellent administrative and organisational skills, with strong attention to detail
- Ability to work at a fast pace whilst maintaining accuracy
- Clear, confident written and verbal communication skills
- A reliable, punctual and enthusiastic team player, who works collaboratively and builds positive working relationships
- Proactive and self-motivated, with the ability to plan, prioritise and manage competing demands
- Calm and professional under pressure
- High level of computer proficiency, particularly in MS Office (Word, Excel, PowerPoint)
- Ability to handle sensitive and confidential information with discretion and tact
- Strong commitment to, and understanding of, The Listening Place’s mission and values
Desirable
- Recent experience in an administrative role
- Experience working or volunteering within a charity or volunteer-led organisation
Hours
3 days a week (22.5 hours), worked during office hours, Monday to Friday.Occasional evening and weekend work to meet operational requirements.
Location
Predominantly office based at our Hammersmith or Liverpool Street offices with some remote working.
Reporting line
The Volunteer Recruitment and Training Coordinator will report to the Senior Volunteer Recruitment and Training Coordinator.
Salary
£18,094 pro-rated per annum (subject to a scheduled review and anticipated increase in April 2026) plus:
- 3% employer contribution towards pension
- 15 days annual leave per annum (plus pro-rated public holidays)
- Employee Assistance Programme
- Access to Medicash health insurance and critical illness cover
Application process
Please submit a CV and cover letter (maximum one A4 page) by Friday 30 January.
Candidates shortlisted for interview will be asked to complete a homework task in advance.
The client requests no contact from agencies or media sales.
Position: Rota Coordinator
Duration: Permanent, full time
Location: On site. Working from home is possible but it must not exceed time spent in the office, other than in exceptional circumstances.
Hours: Full-time, 37.5 hours a week
Line Manager: Head of Volunteer Management
Key Responsibilities
The Rota Coordinator:
- Welcomes and onboards new volunteers, allocating shifts that reflect their shift preferences
- Ensures all appointments are effectively covered and works closely with the Visitor Support team to achieve this
- Stands down volunteers when cover that has been booked in advance is no longer needed
- Takes the preferences of visitors into account when cover shifts are booked — e.g., ensures that a male volunteer has not been booked to see someone who cannot see a man
- Ensures cover volunteers can meet the needs of the shift, e.g. that an assessment trained volunteer covers where initial assessment appointments are booked in
- Helps build a ‘cover bank’ of volunteers they can call on a short notice
- Tactfully reminds volunteers of their commitment to our visitors — where necessary
- Works (indirectly) with software developers to improve the volunteer database
- Records and updates important information about our volunteers, treating information about their personal lives with sensitivity and respect
- Flags to supervising volunteers and the Head of Volunteer Management if a volunteer has frequent absences / cancellations or if they appear in need additional support
- Puts people on leave of absence, after consulting Visitor Support, and follows up with them about return dates
- Liaises closely with Volunteer Recruitment and Training, who will give them the names and numbers of new volunteers and their shift preferences and organise refresher training for volunteers returning from leave of absence
Attributes and skills
- Strong commitment to and good understanding of TLP’s mission and values
- Excellent attention to detail
- Excellent IT skills
- Excellent oral and written communication skills
- A good memory — for names, faces and shift patterns
- Excellent organisational and administrative skills
- Recent experience as a TLP volunteer or good insight into volunteer roles*
- Proactivity and problem solving and the ability to prioritise
- The ability to stay calm under pressure
- Excellent interpersonal skills, both face-to-face and on the phone, and a positive attitude
- Flexible
- Reliable
* Rota Coordinators who don’t have experience as volunteers are required to shadow prep programme modules
Compensation
Salary: £30,157 (Subject to a scheduled review and anticipated increase in April 2026)
Benefits:
- 3% employer contribution towards pension
- 25 days annual leave, with one extra day’s annual leave for each full year of service up to five years
- Access to Medicash health benefits and critical illness cover after three months of employment
- Employee Assistance Programme
Application
Please submit a cover letter (no more than one page of A4) and CV by 12pm on 30 January 2026.
The client requests no contact from agencies or media sales.
Project Coordinator (Health)
3-month Fixed Term Contract
£30,990 pro rata (Band 3)
London / Hybrid (2 days per week in the office)
We're working with a national children's charity to recruit a Project Coordinator to support the delivery of several large-scale, high-profile programmes focused on improving systems and processes for disabled children and young people, and those with special educational needs.
This is a fantastic opportunity for an organised, detail-oriented coordinator who enjoys juggling multiple priorities and wants to contribute to meaningful, system-level change.
The role
Reporting to a Programme Manager and working under matrix management across a number of programmes, you'll provide essential coordination and delivery support across three major national projects. The role combines project administration, research support, communications and stakeholder engagement.
Key responsibilities include:
Coordinating and supporting workshops, focus groups and meetings (primarily logistics and note-taking, with opportunities to support or facilitate sessions)
Supporting survey development and qualitative analysis
Drafting written case studies
Contributing to programme and organisational reporting
Supporting communications activity, including newsletters and online forums
Participating in team and organisation-wide meetings
Some UK-wide travel is required for in-person events, with occasional overnight stays (planned in advance).
About you
You'll be someone who thrives in a collaborative environment and is motivated by work that supports equality, inclusion and better outcomes for children and young people.
Essential experience and skills:
A clear commitment to equal opportunities and anti-discriminatory practice
Strong organisational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
Confident IT skills, including Microsoft Office and experience working with databases and websites
Experience supporting meetings, workshops or focus groups (planning, coordination, note-taking)
Experience of qualitative survey analysis
A strong
Position
Join Médecins Sans Frontières / Doctors Without Borders (MSF) as a Challenge Event Coordinator and play a vital role in our fundraising team. This position is central to managing our portfolio challenge events, directly generating essential revenue to fund MSF's medical humanitarian operations worldwide. We are looking for a highly organized and results-driven professional capable of managing complex logistics, motivating participants, and hitting ambitious fundraising targets. If you are committed to independent humanitarian action and excel at high-impact service delivery, apply now to help us save lives.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in London office
Salary: £35,375.80 per annum
Job Purpose:
The Challenge Events Fundraising Coordinator supports individuals and organisations raising funds for MSF, ensuring the safe processing and acknowledgement of donations and the administrative processing tasks related to community fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work.
The Challenge Events Coordinator plays a pivotal role in delivering and growing the third-party challenge events portfolio, including flagship events such as the London Marathon and Royal Parks Half Marathon. You will project manage the events calendar from planning to recruiting, stewarding, and supporting participants, ensuring they have an exceptional experience throughout their fundraising journey. A key focus will be providing outstanding supporter care while building lasting relationships to maximise engagement and income. This is an exciting opportunity to make a tangible impact, supporting vital work that transforms lives, while contributing to the growth and success of the organisation’s challenge events programme.
The Challenge Event Coordinator will also work collaboratively within the team, supporting day-to-day operations of the wider Community Fundraising and Commercial Engagement Team helping to create a seamless and rewarding experience for MSF’s community of supporters across all fundraising initiatives including in-memory and tribute donations.
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Knowledge of events fundraising (preferably third party) and fundraising practices.
- Awareness of current trends in the UK events market and charity sector, with the ability to apply insights to improve MSF’s challenge events programme.
- Familiarity with social media platforms and their use in promoting events or fundraising activities.
- Basic understanding of fundraising compliance and law in relation to challenge events.
- Excellent written and verbal communication skills - with the ability to authentically communicate to support fundraisers, convey the work of the MSF UK and show impact of support.
- Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities.
- Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail.
- Ability to work independently within general guidelines, using initiative to solve problems, drive progress, and identify opportunities to grow income and enhance brand awareness.
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the fundraising team and wider office.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive, Yammer or similar platforms.
- Experience using a Customer Relationship Management (CRM/Database) system.
- Fluency in written and spoken English.
- Commitment to the aims and values of MSF and interest in international humanitarian aid work.
- Willingness to work occasionally evenings and weekends and to travel nationally and internationally if required.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate. Incomplete applications will not be considered.
Recruitment timetable:
- Closing date for applications: Monday, 26 January 2026, 9:00am (GMT)
- First round interviews:4. 5 & 6 February 2026
- Projected Start Date: March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Central London Samaritans is the biggest of Samaritans branches. Situated in the heart of London, 400 volunteers deliver the Samaritans service round the clock, every day of the year providing support for anyone struggling to cope. Assisted by a small staff team, volunteers manage over 100,000 calls a year, 4,500 face to face visits at branch and respond to over 10,000 email and text contacts.
Central London Samaritans was the founding branch of the Samaritans movement and has a rich history which began in the crypt of St Stephen Walbrook over 70 years ago.
The role of the Volunteer Coordinator is an integral part of branch operations and is the key office role that ensures the branch operates a 24/7 rota, 365 days a year. The post holder is key to ensuring a fit for rota and volunteer support system at CLS.
Main responsibilities and duties
- Keep abreast of volunteering best practice provided by Central Charity and ensuring all required risk assessments are carried out
- Administer and coordinate the rota of volunteers covering every day of the year to ensure the Central London Samaritans operates a 24/7 service for callers. This includes reviewing shift volunteer numbers to ensure volunteers are available for callers in line with national guidance
- Administer new volunteers onto the database and support the placement of new volunteers (New Samaritans) onto shifts
- Provide the volunteer Directorate with accurate information as required by the volunteer Directorate to effectively manage the branch rota
- Support the volunteer Directorate to identify and resolve volunteering issues and work with the Directors to support the management of volunteer engagement and retention; offer first line support that signposts queries and concerns from volunteers
- Support the volunteer Directorate to identify volunteers for other roles including Shift Leader
- Support the volunteer Directorate and signpost volunteers needing to take a ‘Leave of Absence’ to the relevant Director / team. Administer the ‘Leave of Absence’
- Support the volunteer Directorate to organise and resource the recruitment and training of new Shift Leaders
- Oversee and administer the implementation of a volunteer management database at the branch and maintain the database with accurate and up to date information in line with the data protection act
- Provide statistical information to the senior volunteer management team and Centre Management
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in light of changing circumstances and in consultation with the jobholder.
Hours of work
The basic hours are 35 hours per week. Within these hours, there may be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
The amount of out of hours work will be agreed with the Head of Branch Operations on an ongoing basis. Toil (time off in lieu) will be allowed in agreement with the Head of Branch Operations and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in the lights of changing circumstances and in consultation with the job- holder.
The job-holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Head of Branch Operations, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
The client requests no contact from agencies or media sales.




