Retail Customer Assistant
Norwich Combined Court Centre, Norwich
£8.21 per hour
20 hours per week, Monday – Friday

Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.

We are different from commercial operators, and rightly so. Our employee and volunteer teams offer comfort, reassurance and a friendly ear to patients and visitors and act as a valuable link with helpful community services.

Our shops and cafés are staffed by volunteers and employees and provide an outstanding range of healthy food choices.

Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.

Would you like to make a positive difference to people’s lives?

We are looking for talented, passionate people with the right skills and experience to work with us to deliver our mission - to keep people happy, healthy and connected in our communities and hospitals.

What you’ll be doing

Working alongside a friendly team of employees and volunteers, as a Retail Customer Assistant, you will provide outstanding customer service at our café in the Norwich Combined Court Centre. In this busy role, you will be responsible for:

- Providing a friendly and helpful service to customers
- Serving high-quality hot and cold food and beverages and helping our customers to make product choices
- Assisting with the day-to-day co-ordination and support of volunteers
- Operating the till and undertaking cash reconciliation
- Assisting with stock deliveries and replenishing stock
- Ensuring the café is well presented and meets all necessary checks
- Working as an active team member to support colleagues in all tasks

What you will need

Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day.

To be considered as a Retail Customer Assistant, you will need experience of working in retail or in a customer-facing role, have a ‘can-do’ attitude and be confident in maximising sales opportunities.

Experience of using of EPOS systems would be desirable, as would experience of general administrative processes and the ability to use standard IT Microsoft and internet systems to a basic level.

Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This role is subject to a standard DBS check.

Why work for Royal Voluntary Service

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service:

- We will train and support you in your role
- We offer an employee assistance helpline
- We are happy to talk about flexible working
- We offer a great pension scheme
- You will receive 25 days’ annual leave plus paid statutory Bank Holidays (pro rata)

How to apply

To apply for this position of Retail Customer Assistant, please apply via the button shown.

Interview date: 4th March 2020

The closing date for this vacancy is the 1st March 2020. However, we reserve the right to close this vacancy early should sufficient applications be received.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Retail Assistant, Shop Assistant, Café Assistant, Store Assistant, Sales Assistant, Retail Sales Assistant, Retail Sales Advisor, Sales Advisor, or Customer Service Assistant.

PART-TIME ADMINISTRATOR/COMPANY SECRETARY

(25 hours per week over five days) - Salary £15,000 p.a.

Colchester based counselling and psychotherapy practice wish to recruit a confident and discreet Administrator/Company Secretary with excellent communication and organisational skills who is able to work independently. Experience in using Word, Excel and bookkeeping is essential.

The Stockwell Centre, just off Colchester's High Street, provides counselling and psychotherapy for individuals, couples and groups. Stockwell Centre counsellors and psychotherapists can help with a wide range of difficulties including depression, anxiety, stress and panic attacks; they can also help with difficulties arising from relationship breakdown, bereavement and loss and childhood events such as abuse or trauma.

Therapists at the Stockwell Centre have varied backgrounds and training, but all share a psychodynamic approach, which explores present problems in the context of life history and past experiences.

To apply please email CV with covering letter.

Closing date: 31st March 2020.

Recruiting for 5 x Specialist Behavioural Support Workers to join our Learning Disabilities service in Welwyn Garden City!

GBP 19,760 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Birchall Wood is a Transforming Care Supported Living Service in Welwyn Garden City and will be the new home for a single female customer with severe learning disabilities and Autism, we are looking to build a staff team of Specialist Behavioural Support Workers (Positive Behavioural Support approach) with an excellent value base to support the customer to build their new life and develop their skills towards independence with personalised daily support. Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

Key Responsibilities:

- Supporting the customer to undertake a full timetable of preferred activities including art, visiting galleries, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
- Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
- Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
- Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
- Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
- Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
- Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
- Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
- Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
- Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
- Supporting the customer with personal care;
- Reporting any observations relating to customer welfare;
- Maintaining records as required at the project;
- Participating in team meetings/reviews, support planning, risk management and the general development of the service;
- Undertaking any other duties as requested by management

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
- Driving licence and a willingness to drive as part of support duties

Desirable:

- Experience of facilitating creative activities for vulnerable adults

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Citizens Advice Bedford (CAB) is an independent charity and a member of national Citizens Advice. CAB is responsible for providing advice to all residents with-in Bedford Borough and Money Advice to Central Bedfordshire. CAB sees approx. 10,000 people every year, is continuously expanding and is placed in the top 5% for quality of advice it gives to clients.

About the Role

CAB is seeking to recruit a trainee candidate who will demonstrate they have the capacity and drive to undertake comprehensive learning in order to provide debt support, money advice and financial capability for one of our debt contracts. It is an exciting role helping people, often those at greatest risk of vulnerability to maximise their income and minimise their expenditure.

After training the successful candidate will assist clients with a broad range of often complex Universal Credit, debt & housing problems and will advise on budgeting, prioritisation and income maximisation. There will be targets to meet and caseloads to manage.

About You

If you’ve applied to CAB for a trainee money advice role with-in the last 12 months and were unsuccessful, you'll need to wait at least 12 months before re-applying.

You may have an advice background or come from an unrelated industry looking for a change in direction. What's really important is your ability to absorb information and put into practise what you've learned. You will be a stickler for detail/accuracy & efficiency. You will have a high standard of written English and enjoy being part of a close knit team. A good attitude to hard work, enjoy learning and able to take constructive feedback is a must.

The use of a car and valid licence is highly desirable as you may deliver advice across Bedford Borough and throughout Central Bedfordshire.

During the interview procedure, you will sit an assessment to ascertain your suitability for training.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

We reserve the right to close the application window early and without notice should a suitable number of applications be received. This vacancy is open to external candidates only.

Inside Out Young People Intensive Key work Practitioner

Norfolk

Permanent contract but please note that the funding is provisionally due to end on 31st March 2021.

37 hours

DNM £26,329

We are looking for a Practitioner to join our dynamic, ambitious team

The Inside out pilot service will provide intensive coaching and support services to complex and high risk identified looked after young people; and their carers/family; who exhibit multiple vulnerabilities and would benefit from intensive one to one support to build their emotional resilience and support them to achieve stable placements, reduce their risk of harm and achieve positive outcomes and reunification with their families.

In order to be successful with this role, you will need to be able to:

Build positive relationships with individual young people by providing intensive one to one coaching support and group work interventions in order to reduce harm and develop their emotional resilience.

To hold a small caseload providing up to 25hours per week intensive support and coaching.

To co-produce care and safety plans with young people that are young people led, focusing on both a relational & strength based approach

To build positive relationships with young people's families, supporting them to be part of the care plan and working to reunify families and for young people to achieve placement stability either in care or within the home.

To work to provide out of hours support for young people as part of an on call rota system, to ensure 24/7 coverage providing young people with out of hours and emergency support through both online and other mediums.

In order to be successful in this role, you must have:

A relevant professional qualification working with vulnerable children and families e.g. Diploma/degree in social work, counselling qualification, professional youth worker or related NVQ or degree.

Substantial experience of working with looked after young people and those that are hard to reach and from diverse backgrounds on both a one to one basis and through group work interventions.

Experience of supporting adolescents who are dealing with complex and sensitive issues through offering advice and advocacy.

Experience of partnership and multi-agency working.

Experience of working on one's own and within a team.

To demonstrate effective e use and maintain case management systems, contribute to the administration of the project by undertaking tasks that support effective delivery of services, monitoring and evaluation of work and the maintenance of accurate records.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to Safer Recruitment as per the recommendations made from the Bichard Enquiry, 2004. Therefore, candidates applying for work in our CYP Directorate are required to download, complete, and reattach the “Employment history template” document. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is Midnight on 24th February 2020.

Interviews will be held on 4th March 2020.

 Care Network Cambridgeshire are supporting various PCNs in Cambridgeshire to recruit for Social Prescribing Link Workers.  Social prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners. Social prescribing link workers will work as a key part of the primary care network (PCN) multi-disciplinary team, helping PCNs to strengthen community and personal resilience and reducing health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. When applying please state which PCN you are applying to,  and send your CV and a covering letter showing how you meet the points in the person specification. 

Closing date – 2nd March 2020

Interviews – weeks commencing 9th and 16th March 2020

Ormiston Families' Point 1 Service

These posts can be part-time or full-time (35 hours per week), with some room for flexible working

Base to be confirmed with candidate on appointment – positions available across the county

Point 1 is a consortium of providers made up of Ormiston Families, Norfolk and Suffolk Foundation Trust and Mancroft Advice Project (MAP) commissioned by Norfolk County Council and Clinical Commissioning Groups to deliver a Tier 2 CAMHS provision.

The post holder will provide assessments and short-term therapeutic interventions to children with mild-moderate mental health issues.

You will be a self-motivated and dedicated individual with either a qualification in Therapy or Counselling at Diploma level or higher accredited with an appropriate professional body. You will also have a minimum of 2 years’ experience in a clinical role and an understanding of children, young people and/or their families.

For more information or to apply for this post, please visit our website via the Apply button.

Closing date: Friday 6th March 2020 at 9am

Ormiston Families is committed to safeguarding. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community. 

Modern Slavery and Human Trafficking Victim Navigator - Victim Support
Office/Field Based (Covering Essex)

About Us

Justice and Care is a charity dedicated to saving lives and breaking the grip of slavery. We rescue victims of slavery and human trafficking, empowering them to rebuild their lives.

We work with the police to pursue and dismantle criminal networks, secure communities at risk from traffickers and spark systematic change.

So far, we have saved 4,753 lives, enabled 1,150 arrests and given care and protection to 3,527 survivors. We are eager to do more and have launched a European anti-trafficking and slavery programme, working with governments, law enforcement agencies and other NGOs to fight crime and care for victims.

We are now looking for a Modern Slavery and Human Trafficking Victim Navigator to join this programme on a two year contract. You will work in partnership with Essex Police within their serious crime directorate to support adult victims of slavery, trafficking and other forms of exploitation.

The Benefits

- Salary of up to £35,000 DOE per annum
- Private healthcare
- Pension
- Support a ground-breaking charity that is restoring lives

You will have the chance to act as a bridge between victims and police efforts that will bring exploiters to justice and support the victims to rebuild their lives.

While this is a two year post, we have ambitions to do more and expect this role to develop further once the contract has finished, giving you the opportunity to help even more people in need.

The Role

As a Modern Slavery and Human Trafficking Victim Navigator, you will work with Essex Police to engage with victims of modern slavery and human trafficking (MSHT) and support them in reclaiming their lives.

Reporting to the Operational Support Co-ordinator, your role will involve:

- Managing a caseload of victims linked to police efforts
- Identifying neutral locations to meet and engage with victims
- Providing independent advocacy to victims, helping them navigate services, benefits and the advice they need across local or national providers
- Providing strategic advice on victim engagement across investigations
- Delivering training to Essex Police officers on victim awareness and best practice victim engagement

About You

To join us as a Modern Slavery and Human Trafficking Victim Navigator, you will need:

- At least five years’ experience of working within the public sector and supporting victims of violent crimes or modern slavery and/or human trafficking 
- Experience of working with front line professionals from a number of sectors, particularly the police 
- Previous experience within international modern slavery and human trafficking victim support 
- The ability to build or co-ordinate anti-slavery or victim support multi-agency partnerships 
- A full driving licence and the ability to travel and work unsociable hours 

Please note, due to the nature of this role, the successful candidate will be subject to security vetting, which will include confirming your eligibility to work and live in the UK.

This role is aligned to public protection, law enforcement, victim support, case management, case working, and international case management, as well as the roles of Anti-Trafficking Officer and Victim Advocate.

Webrecruit and Justice and Care are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for your next step as a Modern Slavery and Human Trafficking Victim Navigator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Relief Support Worker

We are one of the largest learning disability charities in the UK, supporting 2,900 people through our friendly, supportive, creative and diverse teams.

Covering leave, training and sickness with hours that fit in with life's other commitments, a relief support worker role is an ideal way of discovering that this could be the career for you.

Salary: £8.30 (plus 12.07% in lieu of holiday pay)

Hours: Permanent, Casual hours/flexible hours with work patterns to fit around your work/life commitments
Location: Ugley, Bishops Stortford, CM22

What we Offer

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Investors in People and Skills for Care accreditation we are committed to investing in our teams to ensure they have the specialist skills they need.

You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values and wanting to make a difference to enable people to live a more fulfilling and independent life is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer to record information about people you will be supporting.

A full, current UK/EU driving licence would be desirable but not essential (restricted bus services from local towns).

Join us and help change lives.

Closing date: Sunday 15th March 2020

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Relief Support Worker, Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, Flexible Working etc.

Ref:91972

About Us
Hastoe is an award-winning housing association that manages 7,500 rented, shared ownership and leasehold homes across the south of England. We support rural communities from Norfolk to Cornwall by providing affordable and environmentally sustainable homes for local people.
Our asset list reflects our commitment to sustainability with many heated by renewable technologies and the largest number of social Passivhaus homes in the UK. We own homes in National Parks, the royal estate at Sandringham as well as more urban 1960s estates. An eclectic mix that presents a true technical challenge.
The Roles
These two roles will help us to meet the challenge of delivering a first-class technical service for our residents. Based in either Dorchester or Saffron Walden, the successful candidates will be responsible for managing a comprehensive service to a large geographical area through the inspirational leadership of a team of surveyors. This will include:

• Management of responsive repairs including void and cyclical works
• Delivery of major works projects
• Working with colleagues to help deliver our programme of new build properties
• Implementing our Asset Management Strategy and Corporate Plan.
• Seeking to improve customer satisfaction across all service areas

You will:

• Be an experienced and qualified surveyor and an Associate or Chartered member of the RICS.
• Provide outstanding technical advice and support across the organisation.
• Have excellent people management skills with experience of leading and managing teams through change
• Share our commitment to providing affordable, high quality rural housing and tackling fuel poverty.
• Embrace our genuine commitment to providing high quality services to our customers

In exchange we offer a competitive salary of up to £55,000 plus a generous benefits
package including up to 8% employer pension contribution in addition to a car
allowance of £5,000 pa and flexible working arrangements. Our Investors in People
Gold Award reflects our commitment to our staff and we will support and encourage
you in developing your career.

Application
Please send your CV and supporting statement  by 5pm on 14
February 2020.

Interviews will be held in Saffron Walden on 24 February 2020 & in Dorchester on 4
March 2020.

This post is subjext to background checks.

Support Worker - Adults / Children St Elizabeth’s is situated in 68 acres of Hertfordshire parkland between Harlow and Bishop’s Stortford. We support people with Epilepsy and other complex needs from the age of 5 through to 78 in our Children’s Home, School, College, Residential Homes with nursing and Day Centre. Over 150 adults and children call St Elizabeth’s their home making us an inspirational place to do great work. Position: Care & Support Worker (Adults / Children) Location: St Elizabeth's Centre, Much Hadham, Hertfordshire, SG10 6EW Job type: Full Time, Permanent Hours: Full time, part time, night, casual and weekend positions available, 7.15am – 2.45pm and 2.15pm – 9.45pm Salary: £17,140 - £18,689 per annum (£8.79- £9.58 per hour) plus weekend enhancements and overtime opportunities. Benefits: Currently a 50% uplift on your salary for working overtime on a Saturday & Sunday for full time permanent employees, Fully paid for DBS, Opportunity to pursue recognised qualifications of your own, Fabulous staff development – fully funded for you by the Centre, Free on-site parking, Subsidised restaurant, High Street retail / leisure discounts, Generous holidays, Discounted gym membership, Free Life assurance. About the role: Stuck in the wrong job? Find your calling. Would you like to join a compassionate, aspirational organisation that aims to bring joy to the lives of the residents we care for? We currently have exciting Care & Support Worker vacancies in our Adult Home and Children’s Home supporting our residents to live their lives as independently as possible in our well-equipped on site bungalows. Our teams assist with leisure activities such as horse-riding and swimming, alongside general domestic duties and personal care. About you: You don’t need experience in care to join us – but you do need to be dedicated, caring and passionate about people. Our on-site training team will support you to achieve fully funded recognised qualifications in Adult Care & Child Care (NVQ 2 & NVQ 3). If you’re an excellent communicator with the desire, resilience, patience and motivation to support others we can offer you an incredibly rewarding role. Offers are subject to pre-employment checks including an enhanced DBS check paid for by the centre. Please note we are not on a public transport route. Salary is dependent on the role, qualifications and experience. You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc. Ref: 91861

Role: Community & Events Officer
Based: Huntingdon with travel across Cambridgeshire, Bedfordshire and surrounds 
Hours: 20 hours per week, part-time permanent.
Some weekend and out-of-office working required
Salary: £24,214 pro rata 

Would you like to use your community fundraising experience to help build long term sustainable income for a rapidly growing air ambulance charity? 

Magpas Air Ambulance has been operating an emergency medical service since 1971, saving lives across Cambridgeshire, Bedfordshire, Norfolk and surrounding counties. Now 24/7 with a brand new air ambulance, Magpas is looking for a Community & Events Officer to work with schools, businesses and community groups raising the funds we need to continue to save lives.

You will receive lots of support from a friendly, ambitious and collaborative team whilst having the scope to really make an impact - so if you have the experience we’re after please get in touch.

Role description:

• Act as Magpas Air Ambulance first point of contact for community and event requests and plan effective and timely response. 
• Proactively approach schools, groups in the community and businesses to support Magpas Air Ambulance through fundraising and volunteering.
• Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events and provided with information to maximise income.
• Promote the charity and community fundraising through attendance at fundraising events, networking and activities outside of normal working hours including weekends and Bank Holidays as required. 
• Plan, deliver and evaluate initiatives and events from initiation through the successful completion.
• Closely monitor income and expenditure of community and events fundraising, tracking progress against target and reporting any actual or forecast variances against budget to the Community & Events Fundraising Manager.
• Manage all necessary appropriate administrative tasks associated with events organisation. Ensure that all community and event fundraising activities are compliant with all relevant legislation and regulation.
• Develop a portfolio of assets to aid fundraising in the community

To be successful in this role you will have:

• Strong background in community fundraising with demonstrable success raising income through community, corporate and events fundraising activity
• Previous experience of supporting and stewarding community relationships particularly schools and businesses 
• Experience of working alongside communications and marketing teams to successfully promote and market events 
• Experience of managing, motivating and developing community and events volunteers

Closing date: 9:30am, 5th March 2020
​Interview date: 11th & 12th March 2020

To apply, please send a covering letter/statement including details of how you meet the key requirements of the role together with your CV.

We request no contact from agencies or media sales. All offers of employment are subject to a Disclosure and Barring Service (DBS) check.

An opportunity for a creative and dedicated individual to join our charity shop team has arisen at our charity shop in Eye, Suffolk. We are looking for an experienced Deputy Shop Manager who can help develop our charity shop. You will be responsible, along with the Shop Manager, for all aspects of the shop’s smooth running from stock processing and cash handling to volunteer recruitment and training.

You should be able to lead and motivate a team of volunteers. Have excellent customer service skills and be computer literate. We are especially looking for an individual that has a ‘can do’ attitude in all areas of the shop.

This position is for 2 days per week, 9.15am to 4.45pm (including alternate Saturdays). Your holiday entitlement will be 5.6 weeks per year (pro rata inclusive of bank holidays).

We will also need you to work additional days as required to cover the Shop Manager’s holiday or any periods of absence. These will be paid in addition to your annual salary.

This is a great opportunity to do something worthwhile as profits from the shop directly fund our work supporting children and families within the local area. See our website for more information.

Please apply by downloading the application pack from our website.

Experience: retail: 2 years (Preferred)

Job Description - Personal Assistant

Summary

An adaptable, detail-oriented individual who will support Meenal Sachdev in her roles as Director of Shiva Foundation, Local Councillor in Hertsmere Borough Council, as well as assisting with any other projects and duties outside of her specific professional roles, including those of a personal nature.

Hours: part-time.

Location: main office in Borehamwood with additional responsibilities in Holborn.

Job Description

As Personal Assistant (PA) to the director, you will be a key member of the Shiva Foundation team. You will report directly to Meenal, and frequently engage with other staff members at Shiva Foundation. You will provide critical support to the Shiva Foundation leadership team in the fulfilment of its mission.

You will support Meenal with her duties as local councillor, including co-ordinating her activities and maintaining effective communication with advisors, local council, and the wider community.

You will assist in managing Meenal’s day-to-day life, including tasks of a personal nature.

There will also be an element of periodic events management that will require significant coordination.

Salary

Based on £30,000 per annum (salary to be calculated pro rata to accommodate PT hours)

Responsibilities

Your responsibilities across each of these areas will include, but not be limited to:

• Maintaining Meenal’s calendar and serving as the interface of correspondence to those seeking time with her, both internally and externally; and providing Meenal with thorough and timely meeting preparation.
• Facilitating smooth and efficient communication between Meenal, Shiva Foundation staff, the local council, and any other individuals / organisations in her network.
• Drafting email correspondence, short proposals, reports and commentary on Meenal’s behalf.
• Preparing travel logistics, timesheets, and expense reports for Meenal and other senior team members as necessary.
• Supporting Meenal’s business development responsibilities, including pursuing leads, following up on meetings, etc.
• Providing other project management support and leadership to Meenal and the Shiva Foundation operations team as needed, including basic technology troubleshooting.
• Assisting with planning and coordinating Shiva Foundation, local council and other events.
• Supporting in a variety of operations team processes and logistics.
• Providing administrative and office support to Shiva Foundation senior staff.
• Coordinating engagement for Shiva Foundation’s senior staff, including phone conferences, video-conferences, and in-person meetings.
• Managing Meenal’s email account and phone line where necessary.
• Organising events, booking appointments, and other duties of a personal nature.
• Any other reasonable tasks that Meenal may request.

About you

• Organised and meticulous approach to your work: You thrive in a fluid work environment that requires multitasking, attention to detail, and constant adaptation. You are dedicated to letting no ball drop, deftly juggle multiple tasks, and feel happiest at work when you have all your tasks in order.

• Sound judgment: You are well-regarded for your judgment and are known for making reasoned, well-thought out decisions even in the face of limited or conflicting information. Your ability to respond appropriately to sensitive information has earned you a reputation as a deeply empathetic and trustworthy colleague/peer.

• Flexibility: You know that providing quality support always begins with careful planning and execution. Yet in the face of unexpected challenges you are known for maintaining a positive attitude, quickly and adeptly reorienting yourself to find a new solution.
• Proactive. You are someone that thinks a few steps forward and deals with issues before they become apparent. 

• Exceptional communication skills: Your written and verbal communications evidence clarity in both thought and analysis.

• Ease with technology: You’re a technophile, and when given the opportunity to work with a new program or application, you quickly become fluent.

• Mission orientation and drive: It’s in your nature to work tirelessly on a problem until you’ve seen the solution through to your complete satisfaction. You’re driven to make an impact. You may have a personal interest in human rights advocacy and/or politics.
• Growth mindset: You’re always seeking to better yourself and your work, and you will push yourself to the peak of performance to help fulfil our mission. In service of that growth, you welcome feedback from supervisors and peers.

Start and interview dates

Interviews will be conducted w/b 2nd March 2020.

Please note, we would like the role to start on 16th March 2020.

Application process

Please apply by sending one PDF document containing the following documents in order:

1. Your CV;
2. A cover letter explaining why you would like to work for us and why you would be suitable for this role (1 page max.) and
3. A writing sample which may be an article, blog, report or note you have written on any topic (5 pages max.). Please note, we will not accept academic writing samples.

The deadline for applying is 11.59pm on 24th February 2020.

Please save this PDF in the following format ‘[First Name]_[Second Name]_PA Application’. Please note any incomplete applications or incorrectly labelled applications will not be considered.

Please note applications will be assessed on a rolling basis and so we encourage you to apply as soon as possible.