1. Manage all incoming supporter post and communications.
2. Deliver effective gift and income administration, processing VSO’s income in an accurate and timely way, ensuring compliance with regulatory frameworks, best practice and VSO procedures.
3. Work closely with all third-party agencies involved in gift administration ensuring effective and seamless integration.
4. Implement an innovative thank you and retention programme to ensure all our donors are thanked in a timely way that inspires continued support.
5. Deliver effective administration of Direct Debit claims (UK and Ireland) Gift Aid Claims (UK) and Tax Relief (IRE) - meeting all rules and regulations. 
6. Effectively administer gift aid processes, declaration and documentation to highest level and best practice.

Finance and Accounts Coordinator 

About Theirworld

Theirworld is an influential global charity aiming to end the global education crisis and unleash the potential of the next generation. We work to ensure that every child has the best start in life, a safe place to learn, and skills for the future. To achieve this, we are tackling the lack of political will, financial commitment and action that is currently preventing the realisation of inclusive, quality education for all children. We bring together experience and evidence from our research and projects alongside the passion and power of our campaigns and communications to unlock the big, transformational changes needed to end the global education crisis.

We have existed since 2002, and we are currently going through an exciting period of growth and transformation - assembling a world-class team of campaigners, communicators, researchers, advocates and project managers with the skills, commitment to our mission, and strong team spirit and creative energy to turn the organisation’s vision into reality

About the role

We are seeking someone with strong teamwork and multitasking skills, as well as the enthusiasm to make a positive contribution to the team, and the organisation as a whole.

This role would suit someone with purchase ledger experience, either in a charity finance and administration team, or in a commercial environment. Good organisation skills, attention to detail, accuracy, the ability to assess and deliver information in a timely manner and work to deadlines are essential. An accountancy qualification is not required.

Main responsibilities

· Inputting of financial data on various systems, IRIS (Formerly PS Financials), Salesforce, and Excel

· Recording & processing invoices and tracking expenditure

· Ensuring payments are processed in line with procedures and preparing bank payments

· Reconciliation of suppliers invoices and statements

· Monthly reconciliation of various online and digital income platforms

· Monthly bank account reconciliation

· Income and Expenditure Record keeping, using IRIS, Salesforce and Excel

· Maintaining accurate records

These responsibilities and functions may be adjusted slightly for the right candidate and as our needs change over time.

Experience, skills and character

· Previous experience in a junior finance administration role is desirable

· Experience of purchase and sales ledgers

· Willlingness to learn and develop with the organisation and team

· A high level of numeracy and attention to detail

. Excel skills - basic /intermediate

· Ideally experience of IRIS Financial Software (Previously PS Financials), Salesforce - training will be given  where necessary for the right candidate

Health & Safety Coordinator
Permanent 
34.5 hours
Split between home and our London Office 
Salary: £24.500 - £27.500

If you have practical experience and a good understanding of health & safety guidelines and legislation, we can offer you the opportunity to join our team and help develop and improve the way health & safety is delivered across the whole of Macmillan.

Making sure that everyone who works for Macmillan, whether as a member of staff or volunteer, is able to carry out their work safely is vital and this role is key to achieving this.

You’ll be involved in all aspects of Health & Safety – from premises to events and our work with volunteers. You will maintain appropriate records and statistics and assist the Health & Safety Manager in undertaking regular audits, risk assessments and inspections. You will contribute to the development and improvement of our existing health and safety systems and prepare presentations for our risk managers and the Compliance and Assurance Group. 

We continue to work mainly from home during the current pandemic and the return to office work will be phased in next year where it is likely you will average 1 - 2 days per week in the office and the remainder working from home. 

This role will require some travel and out of hours work to undertake premises reviews and provide support.

And in return for your skills and commitment? We commit to actively developing you and our benefits include a 34.5 hour week (with early finish on Fridays), private medical insurance, life assurance, pension, childcare vouchers and generous annual leave.

We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success. 

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

“We commit to actively developing you and our benefits include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership.”

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

Closing date for applications is Friday 24th September, with virtual interviews taking place on 19th, 20th and 21st October.

If you have experience of setting up activities in the community, experience of fundraising and writing successful project proposal and working in a dynamic way with the community then we would like to hear from you. This project is ideal for someone who had experience of community development work or working in a community setting and want to develop these

This exciting role is suited to someone with great organisational skills and the ability to motivate and inspire people to participate. The applicant will need to able to work on their own initiative, be a ‘can do’ person and be creative.

Our Activities Co-ordinator will work with our peer network of disabled people to develop new activities based on need and demand and as well as continuing with our range of social activities already set up. Our activities provide ways for disabled people to come and together to learn and share experiences. Current activities include an art club, book club, drama, choir and more. The programme of activities will engage disabled people across all impairment groups and across the borough of Richmond. The programme which can consist of regular group activities, trips, talks, campaigning and more. The programme will be shaped by disabled people. The Peer Network Co-ordinator will work with disabled people to become peer mentors that support in the organising of the sessions, marketing and creating a programme of events.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

This role is subject to an Enhanced DBS check. Richmond AID is an equal opportunities employer and particularly welcomes applications from disabled candidates.

Fixed term contract to June 2022

Plan International UK is a global children’s charity. We strive to advance children’s rights and equality for girls all over the world. 

Working together with children, young people, our supporters and partners, we're tackling the root causes of gender inequality and child poverty, and we are now active in more than 70 countries worldwide.

An exciting opportunity has arisen for a Supporter Engagement Coordinator to join our Individual Giving Unit (IGU) in delivering an exceptional customer experience to our current and potential supporters.

Our primary proposition is Child Sponsorship, where we deliver an engaging one to one relationship to over 80,000 child sponsors. Our Individual Giving Unit recruits, retains and develops the support of individuals and households in the UK and is responsible for generating income from individuals through fulfilment of the sponsorship journey.

In this role, you will communicate with supporters using a variety of channels including telephone, post, email, social media and face to face. You will respond to all kinds of enquiries promptly so that our supporters feel nurtured and valued as a key part of our work. This role is a varied and an excellent opportunity to develop a diverse range of transferable skills.

You will need to have proven experience of working in a busy customer/supporter care role in a similar environment and be able to demonstrate outstanding customer service.  With excellent organisational skills, you’ll be able to prioritise your workload and work well under pressure. Above all, you will be able to communicate with tact, diplomacy and confidence to all supporters to ensure they receive the highest quality experience.

The deadline for applications is 9:00am on 27 September 2021

Interviews will take place 7, 8 and 11 October 2021

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

Project Coordinator

Department of Clinical Research

Salary: £35,377 to £40,611
Closing Date: Monday 27 September 2021
Reference: ITD-CRD-2021-17

The London School of Hygiene & Tropical Medicine is a world-leading centre for research and postgraduate education in public and global health. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice. 

We are seeking to appoint a Project Coordinator for the International Centre for Eye Health. This is an exciting new role coordinating projects which strive to improve eye health worldwide.

The successful applicant will be responsible for providing proactive financial, logistical and administrative support from set up to closure across a number of complex research and education projects in collaboration with managers, researchers and educators based in London, with activities at a number of overseas locations.  

Specifically, the post-holder will support the management of a new grant named ‘Early diagnosis and Intervention for Primary Open Angle Glaucoma in West Africa’ funded by Velux Stiftung. In addition, they will coordinate several ongoing projects helping with procurement, logistics, contracting and financial management. 

Part of the role will also involve helping to build the portfolio of projects therefore the role holder will need to have strong financial skills and experience of developing budgets and funding applications.

The successful applicant must be educated to degree level or equivalent and have substantial relevant experience of providing proactive administrative support in Higher Education (or similar environment) and working closely with academic staff members, have strong administrative, financial and organisational skills and an ability to assess priorities in order to manage workload and deadlines effectively. Further particulars are included in the job description.

The post is full time 35 hours per week, 1.0 FTE and fixed-term until 10 October 2022. The post is funded by Velux Stiftung and other eye health charities with possibility of extension depending on available funding. The salary will be on the Professional Services salary scale Grade 5 in the range £35,377 - £40,611 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at the London School of Hygiene & Tropical Medicine.

Applications should be made on-line via our website. Online applications will be accepted by the automated system until 10pm of the closing date. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.

Plan International UK is a global children’s charity. We strive to advance children’s rights and equality for girls all over the world. 

Working together with children, young people, our supporters and partners, we're tackling the root causes of gender inequality and child poverty, and we are now active in more than 70 countries worldwide.

We have an exciting opportunity for an IGU Coordinator to join the Individual Giving Unit within our Fundraising directorate. This role is uniquely placed to gain experience across all the teams in the Individual Giving Unit from fundraising campaigns to donor care and essential donor support. In this busy and varied role you will support on the planning, delivery, and evaluation of fundraising campaigns across multiple channels and be the first point of contact for our supporters and potential supporters dealing with enquiries, requests for information, feedback, and complaints. You will play a key role in providing administrative and operational support to ensure the smooth running of key processes across the teams within the Individual Giving Unit. This role is a varied and an excellent opportunity to develop a diverse range of transferable skills.

This role sits within the Acquisition team although will gain experience with all teams in the Individual Giving Unit. The Individual Giving Unit is expected to deliver award winning fundraising campaigns and activities, testing and developing innovative ways to solicit public donations, and challenging, where appropriate, the normal parameters of charity donor marketing in order to deliver more supporters and income to the business.

You will be able to demonstrate strong administrative experience and the ability to handle high volumes of routine processes whilst retaining a high level of accuracy and excellent attention to detail. Strong written and verbal communication skills are key to this role, as well as the ability to work constructively and collaboratively with colleagues from different teams. You need to be a team player with excellent organisational skills and the ability to prioritise your own workload effectively in order to maintain high service level standards and efficiency.

The deadline for applications is 9:00am on 22 September 2021

Interviews will take place on 30 September/1 October 2021

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds

Reporting directly to the CEO, your role will include:

Website (managed by Digital Lead) 

Maintaining News & Blog and Events sections of website – writing & uploading news stories, events, blogs. Helping review website content including helping to grow the LGBT & BAME community sections of the website. 

Digital Marketing (managed by Digital Lead) 

Helping define digital marketing strategy & updating the contents calendar – campaigns, national awareness days, events etc. 

Creating & contributing content for social media (news items, videos, images etc). 

Looking at methods of increasing social media reach, e.g. through Instagram, YouTube, influencers, blogging for other sites.  Monitor social media effectiveness/responding to queries. Improving young people’s experience on stem4 social media platforms. 

Creating monthly newsletter for stem4 subscribers. 

Email marketing – sending out details of events, campaigns. 

Liaising with others in the team re supporting events through social media/website e.g. Fundraiser, Education Coordinator, Digital Lead. 

Helping to develop ideas for paid advertising – on search and social. 

Overseeing app content and communications calendar. 

Working with the Digital Coordinator on joint social media messages between stem4, Head Ed and the various apps. 

Education 

Involvement with education team on Head Ed updates and additions. 

Promoting any educational events, engaging in relevant content creating, etc. 

PR 

Helping with writing and distributing press releases. 

Developing relationships with local and national journalists to generate coverage for stem4. 

Youth Mental Health Day 

Project managing stem4’s national campaign day, including establishing a yearly theme, creating a successful social media campaign and engaging communities such as schools and youth groups. Developing assets for the campaign including informational materials, shareable social media assets, a promotional video, and a website page. 

General work (in accordance with stem4 communications strategy) 

Supporting charity communication e.g. creating or reviewing charity case studies, leaflets, supporting material, infographics, publications, marketing materials. 

Helping write award applications with other relevant members of the team. 

Being ‘brand guardian’ checking consistent communication. 

Updating the messaging document for stem4/branding guidelines. 

Working with CEO on producing policy and strategy docs. 

Keeping up to date with relevant news/policies etc. 

Supporting fundraising/team events. 

Undertaking research to help team projects. 

Being involved in the running the Youth Forum. 

Person Specification: Key skills/experience 

The ideal candidate would: 

● Be degree-level educated 

● Have excellent interpersonal, written and verbal communication skills 

● Be interested in mental health 

● Have a strong understanding and interest in popular social media platforms - including Instagram, Twitter, Facebook, YouTube, and TikTok 

Be comfortable creating simple graphics and shortform videos for social media - or willing to learn 

● Be aware of (or be prepared to learn about) sensitivities relating to young people’s mental health 

● Have knowledge of pop culture and/or the issues that young people care about 

● Be able to manage their own workload, prioritising key tasks 

● Be creative, and have their own ideas to contribute 

● Be prepared to work with the CEO and external support on getting the messaging appropriate and beneficial 

● Be able to work collaboratively in a team 

A background in communications would be of helpful but not essential. 

About stem4: 

stem4 is a Wimbledon-based charity that supports teenage mental health. We provide information on identification, intervention and effective management of commonly occurring teenage mental health issues through our website, apps, and education programme which includes mental health videos and conferences. 

Applications: 

Please apply with CV and covering letter detailing why you are interested in applying for this position by 30th September 2021 (please note that applications that do not include a covering letter will not be considered). 

We are looking for someone to join the marketing, communications and digital team, with a focus on working on the ScreenSkills’ training & opportunity directory and its contents which represent 45% of all website traffic. Collaborating with marcomms and digital colleagues, the successful candidate will also manage ScreenSkills’ social media channels and use social media and ScreenSkills' own internal marketing tools to promote the activities of the training and opportunities directory and the wider work of the organisation. In the last 18 months, ScreenSkills has delivered over 1,400 activities including events, training, e-learning and programmes such as bursaries and mentoring.

This role offers the right candidate an incredible opportunity to help build an evolving online platform and community, and to support and enhance the work of a charity operating at the heart of the UK’s exciting film and television industries. The initial contract will be 12 months and an immediate start is an option.

Digital Marketing | Social Media| CMS | Project Administration & Coordination

Key Responsibilities:

• Liaising with colleagues including attending departmental team meetings to be aware of current and upcoming activities that will be hosted through the training and opportunities directory
• Writing, editing and publishing entries to the training and opportunities directory
• Curating and adapting partner or training providers’ content for the training and opportunities directory
• Ensuring the directory’s back-end functionality has been set-up correctly for project and management purposes
• Working with the mentoring team to produce partner pages to serve their various mentoring programmes
• Creating application forms
• Working with a business intelligence developer to ensure the activities are being tracked and reported on as expected
• Owning and updating the “how-to-guides” which explain how events, training, e-learning and programmes can be set up on site’s backend.
• Technology testing relating to directory upgrades
• Management of customer service mailbox relating to applications, bookings and general troubleshooting
• Working with product owner to ensure the technology is continually updated to meet the company’s requirements
• Managing social media platforms and creating social media assets and messaging
• Working with marketing colleagues to devise and support the delivery of digital marketing campaigns
• Contributing to the work of the marcomms and digital team in developing effective engagement with the screen industries and the screen workforce

Essential Skills and Experience:

• Thrives in fluid, fast-moving work environments - is a self-starter and feel comfortable executing tasks independently
• Is a natural relationship builder who enjoys connecting with people and growing our network both online and at events
• Is a digital native who feels incredibly comfortable working with a CMS and social media tools such as Sendible
• Excellent writing skills and a clear grasp of what content works well online
• An understanding of InDesign, Illustrator and Photoshop
• Is detail-oriented and analysis-driven, but with a "get it done" mentality
• Enjoys working with small, distributed teams
• Has a passion and/or knowledge of the screen industries and online media
• Has ambition, loves a challenge and revels in successful outcomes

Preferred Skills and Experience:

• Has experience using online analytics tools, for example Google Analytics and/or Tag Manager
• Understanding of digital marketing including GoogleAds would be an asset
• Basic filming skills and video editing skills in Premiere Pro

To apply:

Please submit a CV and covering letter clearly stating how your skills and experience meet the requirements of the role or you can apply via our website. An immediate start is available. We'll be reviewing applications as they are received.

We would like to thank you for the time and effort made in submitting your application. As a charity we are conscious of how and where we use our limited resources. This means we are unable to respond to every application received, if you have not had a response within three weeks of the closing date please assume on this occasion your application has been unsuccessful. I hope this outcome does not deter you from applying for future roles within our organisation.

Corporate responsibilities of all ScreenSkills personnel:

• Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills’ overall strategic objectives.
• Demonstrate a personal commitment to embracing and promoting ScreenSkills’ positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (e.g. such as disabled talent, those who are Black, Asian and minority ethnic and from the lesbian, gay, bisexual and transgender communities).
• Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives.
• Establish good working relationships with both internal and external customers and provide a high-quality service which meets their needs.
• Support yours and your colleagues’ activity through a commitment to effective and correct use of corporate tools and resources, including the ScreenSkills’ intranet for internal communications and authorised systems for contact management.

ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, black, Asian and people of colour, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Do you want to make a difference to young adults with experience of care currently serving prison sentences? Innovation Unit is recruiting a Project Coordinator to join our team at the very start of an exciting project to pilot new ways of working with this group.

As Project Coordinator, you will be responsible for the day to day administration of the project and will therefore need to be extremely organised and able to use a range of project management tools to juggle several strands of the work at the same time. You will also be experienced in data collection, collation and analysis to help understand the impact of the project. The role will suit you if you are comfortable with the ambiguity of piloting new and innovative approaches to existing challenges. 

The job will be varied and interesting, and you will be receptive to working from a desk in a West Midlands prison, spending time at our London office, working from home or hot-desking at one of our partner’s offices in Birmingham, Wolverhampton or Coventry. You will be equally comfortable going in and out of prisons as you will be collecting and inputting data or liaising with senior decision-makers. 

About the project:
Since 2019, Innovation Unit has been working with a wide range of partners in the West Midlands to develop approaches to improving outcomes for young adults who have experience of care and are now serving prison sentences. This group of young adults are vastly overrepresented in the criminal justice system and the support that is available to them is often fragmented. 

In Phase One of the project, IU led a scoping exercise to generate insights into the challenges these young adults face in prison and on release. In Phase Two, we facilitated a series of workshops with partners, resulting in the development of new solutions to prepare and support the young adults on release from prison and reduce their risk of reoffending. 

We are now in a position to pilot these solutions in the West Midlands, having secured funding from Esmee Fairbairn Foundation, Barrow Cadbury Trust and the Ministry of Justice.

What will I be doing? 

Among other things, this role will include:

• Project Coordination, including supporting project delivery and reporting

• Leading on collecting, collating and analysis of outcome measurement data

• Developing a wide range of communication materials

• Undertaking research relating to project themes

• Supporting the project team to engage future adopters of the model

What skills are you looking for? 

• Experience working in a criminal justice setting or in a setting, which is primarily focussed on children and young people; e.g. children’s social care, youth work.

• Experience in coordinating projects, including risk management, reporting and use of project management tools to plan and track project delivery.

• Experience collecting monitoring and impact data, including developing systems for collating and analysis of this information to create insights.

• Understanding of the key issues impacting on young adults with experience of care that are serving prison sentences

• Strong IT skills, including knowledge of Google Suite and Zoom. 

• Strong organisational skills, including notetaking and diary coordination. 

• Ability to produce attractive and professional looking outputs. 

• Concern for contemporary social issues and an understanding of Innovation Unit’s mission. 

More about Innovation Unit

Innovation Unit is a not for profit, social enterprise - this means that above all else, we are an organisation that is deeply committed to making a positive, social impact in the world.

Our mission is to grow and scale the boldest and best innovations that deliver long term impact for people, address persistent inequalities and transform the systems around them. 

We have fifteen years experience of doing this work with ambitious partners in local and central government, schools and hospitals, voluntary and community sector organisations, trusts and foundations.

We are proud of the impact of our projects; in recent years Living Well UK, funded by the National Lottery Community Fund, has supported four areas of the UK to pioneer new solutions for community-based mental health and wellbeing that are now spreading nationally; in children’s social care, we have been the innovation partner for the Department for Education, since 2014, in their children’s social care innovation programme that has engaged every local authority in England in developing new solutions for children in or on the edge of care.

Our team come from a wide variety of professional backgrounds and life experiences - researchers, service designers and programme managers work alongside ex-nurses, occupational therapists, social workers, and public service leaders to design new solutions and take them to scale.

People who work at Innovation Unit share a core set of beliefs about enabling change that is owned and driven by the people it affects. We all work with the tools and methods from our tried and tested formula for innovation and impact. If what you see speaks to your values and experiences, we want to hear from you.

Write to Life Assistant Coordinator

Contract: Permanent, Part time
Hours: 14 hours per week to include Wednesdays
Location: London, Finsbury Park
Salary: £25,271 - £29,314 pro rata per annum. Please note that the starting salary is £25,271 pro rata per annum (actual salary: £10,108 per annum) with an opportunity to progress up the scale over time. Salary is inclusive of London Weighting.
Closing date: 03/10/2021
Expected date of interviews: 15/10/2021

Do you have experience of working with vulnerable populations? Would you like to use your great organisational and administrative skills to support and coordinate the activities of our creative writing group?

About the role

For the past 20 years Freedom from Torture has developed ‘Write to Life’ into a thriving creative writing and performance group with existing and former clients, all of whom are survivors of torture and organised violence. We write in workshops every two weeks, and often collaborate in special projects with leading national arts organisations. We now have an exciting opportunity for a Write to Life Assistant Coordinator to join this unique creative writing group, located at our London Centre.

About you

You will be the main point of contact between the Coordinator, Volunteer Write to Life Mentors and Workshop Group members. A key responsibility of your role will be to ensure that there is excellent communication and coordinated activities within the group. You will be expected to collaborate and liaise with colleagues throughout Freedom from Torture, which may involve attendance at organisational meetings outside the writing group. You will use your excellent literacy skills to coordinate the creation of content and publication of our Zine, in digital and hard copy.

To be successful in this role you must have a good understanding of the asylum system and issues affecting asylum applicants in the UK and be sensitive to the lived trauma experienced by survivors of torture. As the main person who will be calling group members regularly, you need a strong empathetic sense, and an ability to understand when there may be issues that should be flagged to colleagues. You must have a good sense of self-care and the strength to talk with people who have suffered trauma and to read creative writing arising from this.

To view the role Description and Person Specification, please click here, or for more information please email Sheila Hayman using the apply link provided. 

About Freedom from Torture

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a full employment history and up to date employment references and the Right to Work in the UK.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Job Title: Primary Schools Engagement Coordinator  

Reports to:  Head of School Programmes 

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB. Open to flexibility on location provided able to attend offices in London on a regular basis. 

Purpose: A fantastic opportunity to take on the role of Schools Engagement Coordinator - for Education and Employers across the internationally recognised Inspiring the Future and Primary Futures programmes. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.

This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving volunteers from the world of work. This will include supporting delivery of funded projects aimed at these audiences and general administrative support.

Remuneration: £22k - £24k per annum

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days.

Appointment Terms:  Permanent role 

The role:  

The successful candidate will be responsible for working closely with school staff in promoting and empowering schools to utilise Primary Futures alongside delivering virtual activities for schools. Primary Futures (for primary schools) and Inspiring the Future (for secondary schools and colleges) are an online system connecting schools to an enormous range of fascinating volunteers from the world of work. Volunteers engage in virtual or face to face activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future. Primary Futures is at the forefront of the research and delivery of career-related learning at primary age.

The programmes are at an exciting stage of development - throughout the pandemic we have established an engaging and interactive virtual offer that has broadened the opportunities for schools to connect with volunteers beyond their local geography and we expect to maintain this alongside a return to face-to-face activities. 

This role will primarily focus on Primary Futures and has two main components: (1) provide facilitated support working closely with a case load of primary schools across specific areas of the country and (2) supporting and advancing the general self-service programme for primary schools nationally.There is opportunity to interface directly with children and young people through facilitating virtual interactive activities with volunteers.

This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.There is scope outside of the main responsibilities to develop areas of interest that meet project needs, such as delivering teacher training, external promotion, supporting development of pre-recorded video resources and supporting secondary schools and colleges via Inspiring the Future.

We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload to meet the multiplicity of projects and the high demand from schools keen to engage. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to work collaboratively with a small and passionate team to achieve big results.

Facilitated support to a case load of schools, including for the successful delivery of various funded projects in geographic target areas of the country such as Dorset, Blackpool and Derby by:  

• Managing relationships with a case load of primary schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent use of Primary Futures beyond the project. 

• Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Primary Futures system and hosting on tech platforms (Zoom, MS Teams, Google Classrooms, etc)

• Facilitating virtual activities to primary school children to link with volunteers, hosting sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format. 

• Supporting and co-hosting sessions to teachers including training, staff meetings and info webinars to promote Primary Futures, deepen engagement and demonstrate independent usage

• Assimilating and understanding the area-specific context facing schools and children, funded targets, KPIs and timescales

• In collaboration with rest of team, identifying need for and developing new resources and guidance to support greater school engagement. 

General schools engagement nationally  

• Providing targeted support to schools such as phone calls to mainly primary and potentially some secondary schools and colleges independently utilising the programmes using a RAG (red, amber green) system to convert them to successful activities 

• Work with target groups of teachers and schools to progress their journey with Primary Futures towards repeat independent usage

• In collaboration with rest of team, develop and implement new processes and system improvements, to support increased school engagement.  

• Use Salesforce CRM for data management, assisting with maintaining up to date records and supporting data cleansing as needed  

• Handling general enquiries about both Primary Futures and Inspiring the Future

• Other ad-hoc administrative tasks as needed 

Person specification 

Skills/ Knowledge/ Expertise 

Essential  

• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level 

• Strong organisational and administrative skills including close attention to detail and effective time management

• Persuasive and confident communicator who is influential, and effective in presenting a concept both face to face and on the phone. 

• Good level of education, demonstrating capability in producing written content to a high standard.

• Comfort and confidence in working with data to inform actions

• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.

• Good working knowledge and practical application of Microsoft office tools 

Desirable 

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education 

• Experience of marketing to schools

• Experience of working with or within a primary school setting 

• Experience of delivering directly to children or young people in a volunteer or work capacity

• Experience of client relationships management (CRM) databases in particular Salesforce 

• Experience of working to deliver targets

• Experience of working in a small team 

• Experience of working with volunteers  

• Understanding of safeguarding, risk management and data protection. 

Personal Attributes  

• Comfort and confidence in working with a variety of audiences 

• Having an entrepreneurial and enterprising approach to their work.

• A “doer”- ability to anticipate requirements and act to provide workable solutions 

• Creative and solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery 

• Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibre

• Demonstrates sensitivity and possesses the ability to manage effectively the organisational tensions that sometimes develop between all stakeholders involved in the organisation and delivery of the event.

• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos 

• Able to undertake some occasional work in the evenings and at weekends

• Able to travel in the UK if required

Application process 

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.  

The closing date for applications is 9am on Monday 27th September, 2021.Interviews will take place online in the week beginning 4th October.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.  

Applications from recruitment agencies will not be considered under any circumstances.  

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.  

About the Education and Employers charity 

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here. 

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work. 

Nearly 65,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring. 

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America. 

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place. 

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. 

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment. 

Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in London. You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.

As the London Programme Coordinator, you will also support the recruitment of volunteer tutors, manage the tutor sign up process, deliver training for tutors, develop relationships with schools including their Senior Leadership Team and subject teachers, collect data for monitoring and evaluation purposes, and work with other internal teams on business development opportunities.

Duties and responsibilities

- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Support the Action Tutoring Recruitment Team with focused recruitment of volunteer tutors.
- Manage the tutor sign-up process to assign tutors to upcoming tutoring programmes, working with the Volunteer Recruitment Coordinator on local volunteer recruitment.
- Deliver training for tutors on an on-going basis.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
- Work with the London Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the London Programme Manager on the details of Action Tutoring’s operations in your partner schools.
- Any other responsibilities reasonably deemed necessary.

Place of work: On most days, you will be required to work in Action Tutoring's partner schools in London as well as working from home between programmes. Occasional travel to our London office will be required. Travel costs will be paid.

Contract and working hours: Full time (37.5 hours per week). Fixed-term contract (9 to 12 months) upon resumption of work by the employee on maternity leave.

Start date: Monday, 22nd November 2021

Closing date and interviews: Sunday 10th October 2021, 5pm. Interviews w/c 18th October 2021.

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.

Person specification

Qualifications criteria:
- Undergraduate degree (or equivalent experience).
- A*-C in maths and English at GCSE (or equivalent experience ).
- Right to work in the UK.

About you

Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.

DESIRABLE:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector.

Benefits

- Hybrid working
We offer a flexible combination of office and home based working.
- Holiday
25 days holiday a year (plus UK
public holidays), increasing by a day for each complete year of service (up to three extra days).
- Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
- Team away days
The whole team across the UK gets together three times a year.
- Pensions
We have a workplace pension scheme with a 3% employer contribution.
- Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
- Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
- Socials
Team socials around team days, regular bring-and-share team lunches and other activities.
-Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
-Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

How to apply

Please click apply above and submit your CV and a cover letter outlining (max 1 page A4):
(When uploading one document, please click 'upload', rather than 'finish application' to make sure that it attaches, and to allow you to upload another document.)
1) Your ability to 'spin different plates' simultaneously, including clear examples of past experiences.
2) Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences OR Your experience of managing diverse stakeholders, including clear examples of past experiences
3) Tell us about how our organisational values are in line with your values
Applications that fail to meet these criteria will automatically be discounted.

We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Verification Typing Support Coordinator

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Verification Typing Support Coordinator to join our Operations and Patient Services Division.

Title: Verification Typing Support Coordinator

Salary: £22,826

Contract: Permanent, full-time

Hours: 35 hours (varied shift work: alternating between office working and home working- one week in the office and one week at home, alternating weeks)

Location:Hampstead, London

The successful candidate will support the Verification Typing Team responsible for a wide range of administrative tasks and contacting volunteer stem cell donors. You will provide exceptional customer service engaging with potentially matched stem cell donors who are required to provide blood samples for the verification typing (HLA tissue typing), liaising with stem cell registries and transplant centres, sorting incoming blood samples and packing blood sample kits to be send in the post. You will be working as part of a team, in line with our core values and behaviours in a fast-paced environment.

We are looking for someone with excellent customer service, communication and interpersonal skills. You will need a high level of accuracy and attention to detail, experience of working with multiple IT applications simultaneously as well an ability to multitask under pressure. You will have previous IT/database/CRM experience, administrative and customer service experience and be able to prioritise and plan your work.

Release your remarkable, join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer

All applicants must be able to demonstrate the right to work in the UK

Please make sure to check out the job description, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)