Are you interested in working within a growing, fast-moving and dynamic social care team, carrying out a wide range of social work and related administrative tasks to support positive outcomes for people with complex social care needs?

As a full time Project Lead, you will work closely with the Registered Manager in carrying out the necessary and varied tasks to ensure that the essential standards of quality and safety, in keeping with CQC’s key lines of enquiry are met every day.

In addition, you will lead, supervise and monitor the activities of a team of support colleagues, including senior support workers.

We are looking for people who are enthusiastic, great at building relationships, motivated, highly skilled, committed and reliable.  The role of a Project Lead is highly demanding and you will be working closely with Adult Social Care and Mental Health Teams. 

Essential:

• A positive attitude towards people who experience complex mental health conditions and  learning disabilities
• BA (Hons) in Social Work/Level 5 or other relevant qualification in Social Care Leadership and Management
• An excellent standard of Maths and English grammar.
• Experience of working within a social care organisation. 
• Experience of, or relevant qualification in Microsoft Office packages and Cloud based storage systems
• Experience of leading, supporting and supervising colleagues
• The ability to work in a fast-paced office environment

We are looking for an individual with previous experience of developing and delivering training in both one-one and group settings. You will be able to analyse training needs and draft an annual training plan to ensure that our staff and volunteers provide high quality information and advice. 

Able to work on your own initiative and within a team, you will have excellent interpersonal and communication skills, good IT skills, be able to undertake and check complex calculations and understand Citizens Advice quality requirements. Ideally, you will also have Citizens Advice or other social welfare law advice experience.

Contract: Permanent

Hours: 36.25 per week (includes some Saturday work on rotation)

Salary: £24,000 - £25,500 per annum (depending on experience)

Location: Leigh (and other locations across Wigan Borough)

Purpose of Role

• To recruit, train, develop and supervise volunteers, placements and paid advice staff, ensuring that trainees complete the Advice Learning programme in a timely manner 

• Analyse and meet the training requirements of existing volunteers and staff using a variety of tools and processes to ensure that high quality advice is provided to clients

• Line manage a small team of advisers under the Government’s Kick Start programme

• Promote the take up of Research and Campaigns 

• Develop advice and information provision in the Borough, through the delivery of training to advice and information staff (including volunteers) of partner organisations

Closing Date: we are looking for a quick start so the advert will close as soon as the position is filled

Stage 1 Interview: Online competency tests 

Stage 2 Interview: Video interview to include a presentation to the panel

Note that CV’s will not be accepted.

Why work with us?

• 34 days paid leave (including bank holidays)

• An Employee Assistance Scheme

• Flexible working, including some home working

• Access to discounted private health care

• A fun, supportive atmosphere

• An organisation that cares about its staff 

Hours: Full time - 35 hours per week
Location: Combination of office (City Centre) and home working

Citizens Advice Manchester offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re recruiting a Service Performance & Quality Manager to work with our service delivery teams and be responsible for ensuring that we deliver high quality advice and casework, whilst meeting the performance standards and expectations of our funders and clients.

As Service Performance & Quality Manager, you’ll lead on the successful implementation of strategies, policies, processes and practices to ensure the effective operational design, implementation and development of quality assurance and performance management of our client services. You’ll be responsible for a smooth and seamless transfer of new or improved systems and processes into business as usual operations and work with other Managers throughout Citizens Advice Manchester to ensure that all client services are quality assured, effective and efficient.

The post requires a track record of success in delivering high quality client services in a multi-stakeholder performance driven environment, a high level of understanding and experience of quality assurance design and implementation principles that improve customer outcomes and excellent interpersonal skills. This busy and varied role will not only test your influencing and negotiating skills, but provide the opportunity to work with a variety of internal and external stakeholders. The ability to work as part of a team is essential.

Experience of working within an advice services environment and an understanding of the advice sector and quality and performance frameworks such as the AQS, SQM and MAPS would be desirable but not essential.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above roles attract a rewarding remuneration package with excellent terms including:

• A flexible 35 hour working week
• City Centre location
• Cycle to Work Scheme
• Pension scheme
• Health Plan with integrated Employee Assistance Programme
• Generous holiday entitlement of 26 days per year (in addition to bank holidays)

We are recruiting a fundraiser to join our small team to generate income across a variety of income streams. The successful candidate should be a passionate, self-motivated, creative individual, who can demonstrate experience of organising charity events and campaigns. The successful candidate will also have the skills to engage with both new and existing donors with the drive to both create and maximise all opportunities.

The candidate will need to be comfortable with on-line and social media campaigns as well as meeting with local corporate business across the North West.

Our charity is currently based in Trafford Park we are looking to raise further funds to relocate to a newly purchased premises in Salford. 

Hours are flexible, the role will be based from our centre in Trafford Park covering our North West members ,with the opportunity to work some hours from home.

Title: Careers, Education & Employability Programme Delivery Manager (London/Midlands/North West/North East, Norwich area)

Contract: 12 Month Fixed Term Contract

Hours: 35 hour per week

Location: Home based with travel

Salary: Circa £27,000 per annum

Benefits: 25 days’ annual leave + Bank Holidays and a great opportunity to develop your career in a growing Charity.

Springboard UK is recruiting for 4 Careers, Education & Employability Programme Delivery Managers to join their team. Regional roles in 1 x London Region, 1 x Midlands Region, 1 x North West Region and 1 x Norwich Region.

The Company

Springboard futureproofs the talent pipeline for hospitality by helping people to get sustained employment through their specialist careers advice and guidance, skills training, tailored employability support, dedicated after care and access to work placements, which launch people into future careers in the hospitality, leisure and tourism industries.

Springboard inspires younger people to explore careers in hospitality, giving them knowledge and skills, through their education programmes in schools, colleges and universities.

This charity champions and strengthens the hospitality industry, promoting it as a rewarding and worthwhile career path, collaborating with their business partners to attract and retain talent and equip hospitality businesses with hard-working, motivated and enthusiastic staff now and in the future.

The Roles

As Careers, Education & Employability Programme Delivery Manager (CEEPDM) you will carry out a multitude of activity to plan, manage and deliver the Charity’s careers, education, and employability programmes. The programmes help young people and unemployed adults – particularly those with multiple barriers - into work in hospitality, tourism and leisure.

Your work will include facilitating the Charity’s education programmes in schools, colleges and universities; deliver Ambassador training; as well as delivering their employability programmes. You will also help to improve the appeal of the industry through campaign activity and supporting Business Partners. You will contribute to the targets of getting people into work in the sector and work directly with employers, referral partners, education bodies, and beneficiaries. You will be responsible for data collection and report writing and have a portfolio of business partners to look after.

A day & month in the life of the CEEPDM….

• Recruit, plan, outreach for, and deliver employability courses/support, secure work placement and job opportunities from employers, mentor caseload to exit point
• Plan, organise and manage interactive and appealing careers events & activities – such as skills challenges, showcase days, taster events, takeover days & careers campaigns
• Plan, organise and facilitate education programme activity including the national FutureChef competition, and facilitate employer engagement in schools, colleges and universities
• Deliver the Charity’s Ambassador training
• Contribute to on-going development of programmes & activities
• Manage, build and nurture relationships with industry, business partners, education, organisations, government – including active networking activity
• Carry out regular reporting on all activity on CRM system for impact tracking
• Closely collaborate & communicate with colleague’s cross departments to ensure efficient and productive working

This job is for you if you have…

• A proven track record in delivering a range of careers, education & employability activities
• Training/teaching and careers guidance experience/qualifications
• A good understanding of HLT careers and the needs of Industry
• The ability to multi-task and prioritise with brilliant organisation and time management skills
• Experience in managing and building key relationships
• Strong IT systems skills and social media ‘know how’

Ideally you will….

• Be passionate about helping people improve their lives
• Excited about supporting the HLT industry
• Be flexible and proactive
• Be data driven and solutions focussed
• Be someone who shares their core values.

‘INSPIRE’  ‘MAKE A DIFFERENCE’  ’CUSTOMER FOCUS’  ’LISTEN’  ’INCLUSIVE’  ’DO’  ’HONEST’

Closing Date for applications: 30th May 2021

hr inspire Ltd is an equal opportunities business consultancy and employment agency that is serious about its compliance with legislation and GDPR. hr inspire Ltd is acting as an Employment Agency in relation to this role.

Please note: By submitting your details in relation to this role you are giving us permission to both submit your application to the employer and retain your details on our database of job seeking professionals for future reference.

Manchester, Sheffield, Newcastle, Merseyside, Birmingham, Bristol, Plymouth or Bournemouth

Closing date: Sunday 9th May 2021 at 11.30 pm

Do you have a proven ability to support and develop a volunteering programme and experience of delivering innovative volunteer development projects that enhance volunteer engagement? Then join Shelter in the brand new role of Volunteering Development Officer at one of the above locations and you could soon be playing a vital role in ensuring that all of our volunteers have a truly quality experience.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Our Volunteering Team sits within a People Directorate that engages more than 2,500 volunteers in our shops, Hubs and local communities. As well as supporting the mobilisation of volunteers to deliver Shelter’s strategic priorities, the team provides the infrastructure and insight that enables that mobilisation. Volunteers are a vital part of our growing movement for change and we’re passionate about the positive impacts of volunteering for both individuals and organisations. Over the next financial year, we’ll deliver an ambitious Volunteering Plan that will develop the quality of the volunteering offer. This is your chance to be part of our exciting volunteering vision for the future.

About the role
You’ll play a big part in implementing our Volunteering plan by leading on and delivering key volunteering projects and supporting volunteer engagement across the organisation. The role comes with a broad and flexible remit to harness opportunities and deliver maximum impact too. For example, we’ll look to you to advise on the development of new volunteer roles that will ensure positive experiences for volunteers at Shelter. You’ll also be responsible for creating appropriate resources and processes that empower teams to engage and support volunteers. Building positive relationships with key stakeholders so that volunteering infrastructure and resources are established to meet their needs will be vital too. And, when it comes to facilitating learning to further develop our volunteering culture or heading up elements of volunteer communications and engagement initiatives, again, we’ll count on you.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You’ll need  an inclusive and innovative approach to volunteer engagement and experience of applying best practice principles in areas like recruitment, managing risk, induction and training, communication and consultation/feedback. The ability to lead on volunteering development projects using a project management approach, whilst planning and delivering your own workload is essential. What’s more, you’ll need the creativity and communication skills it takes to manage stakeholder relationships and influence teams to develop volunteering and champion volunteering internally, adapting your style as necessary for different audiences. You’ll also need experience of providing advice and guidance that empowers teams to engage volunteers, plus a flair for designing, planning and facilitating training and devising resources and/or digital tools to support the development of those best practice approaches.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Creative Support is a busy and dynamic Stockport based national health and social care charity with a track record in providing person centred and empowering support services in over 70 Local Authorities.

We have an exciting opportunity for a Business Support Officer to join our national Tendering Team, based in Stockport, Greater Manchester.

As Business Support Officer, your role will include:

-Screening and scoping new tender opportunities

-Communicating with our operational teams, Service Directors and Commissioners

-Working on pre-qualifications, business elements of tender responses and coordinating submissions

-Research to support submissions and the work of the team

-Attending tender events and briefings

-Data management and reporting, including maintenance of our tender database

You must have excellent organisational skills, be able to analyse information and manage your own workload effectively. Some knowledge/an interest in the health and social care sector more broadly will be beneficial. You will need to be confident in both verbal and written communication, with a succinct, engaging style and a high standard of customer service. IT proficiency (including Word, Excel, Power Point etc.) and confidence in navigating online portals (with training provided) is also essential.

We are looking for someone who is diligent, motivated and reliable. You’ll also need to be adaptable as this is a fast paced role, working to multiple deadlines and different tasks.

The Business Support Officer post offers a varied and interesting role with full on the job training and potential for personalised career development.

You will be based within our small, friendly and busy tendering team at our Head Office in Stockport town centre. Partial home working is also available (please detail in your application to discuss at interview).

We are a passionate, inclusive and anti-racist organisation. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

Interviews will be held the week commencing 24th May 2021

CHILDREN & YOUNG PEOPLE’S CHAMPION

A once in a lifetime opportunity to be at the fore of bringing world class family facilities to life…

Reuben’s Retreat is a charity founded in memory of Reuben Michael Graham who died suddenly aged just 23 months after a diagnosis of a brain tumour. Reuben’s Retreat has been fortunate to purchase an incredible building in Glossop parkland, which will become our forever home. We are in the process of renovating the building and when completed it will become a home from home for families of child loss and for families with complexly poorly children

Our west wing activity zone, which will bring us some world class facilities, including hydro suite, movie and sensory facilities and a dedicated arts, craft and messy play area, is due to open this summer.  These new facilities will propel our support offer to a new level and allow us to reach many more families. We are seeking a truly outstanding CYP Champion to help fill these new facilities with smiles and the sound of laughter and fun.

Are you…

• Motivated by making a difference to the lives of children, young people and their families?
• Enthusiastic and energetic?
• A great communicator with both children and adults?
• Someone who enjoys working in an environment that is fast paced and fun?
• Available to work regular evenings and weekends when the activity wing is at its busiest?

If your answer is ‘yes’ to our questions, then we’d love to hear from you.

HOPELINEUK Adviser – Warrington

(Maternity Cover – 15 month fixed term contract)

PAPYRUS Prevention of Young Suicide is the national charity for the prevention of young suicide, founded in 1997. We have grown very successfully since then and currently have bases in Warrington, Birmingham, London, Cardiff and Belfast.

We are looking to recruit a HOPELINEUK Adviser to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINEUK and deliver suicide prevention training online and in community settings across the UK.

To be successful in this role you will have:

• a degree or professional qualification in Health, Nursing, Social Work, Community Work or a related discipline
• previous experience of working in an advisory capacity in suicide prevention or mental health
• a proven record of working directly with vulnerable young people
• experience of providing advice and guidance via multiple communication channels
• the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to remit of service boundaries

Salary: NJC Scale SCP 24-28 (£28,672- £32,234 per annum)

Hours: An average of 30 hours per week worked on a 7-day shift system including evening and weekends.

Please visit our website to review the full job description and person specification for the role. To apply for the position please complete the application form on our website detailing how you meet the criteria for the role. Please return your completed application to the HR department email address or to HR, PAPYRUS, Unit 1 Bankside, Warrington, WA1 1UP.

Closing date: 21st May 2021

PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The group expects all staff and volunteers to fully support and promote these commitments.

Current Total Salary Progression: Up to £49,693 per annum depending on development within the role.

This role will support the North West region with flexibility over office location.

The Rehabilitation Officer (known within Guide Dogs  as an Orientation and Mobility Specialist (OMSp)) helps  people with sight loss to live the life they choose by delivering orientation, mobility services  and technology that promote independence and choice to people who are blind and partially sighted both indoors and outdoors. Through personalisation and re-ablement, the OMSp will provide a specialist holistic assessment of customer needs and deliver support that will enable a person to achieve their goals. The OMSp will use their core skills to empower a person’s independence, wellbeing and provide information and advice about what support is available for them.

The core hours of this role are 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Qualification as either a Mobility Instructor or Rehabilitation Worker e.g. Dip HE Rehabilitation Studies or equivalent.
• In addition, evidence of continued professional development to maintain current knowledge and experience within the field.
• Has experience of working with people who are blind and partially sighted.
• Ability to liaise effectively with other professionals / agencies.
• Assessment and planning skills.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Age UK Wigan Borough is the largest charity for older people in Wigan Borough. We have worked throughout the past year to support older people through lockdown and provide a range of services to improve people's lives, including helping to claim for over £1,750,000 in benefits.

Do you have experience of managing a complex organisation and a well-developed understanding of the benefits system?

The post holder will manage our Information, Advice and Advocacy services, ensuring duplication is eliminated, efficiencies maximised and service users receive a joined-up response. He/she will provide leadership to the service and ensure that all elements operate within the parameters set out in contracts and funding agreements.

For further information and how to apply, please click the ‘apply’ button to be re-directed to our website.

Closing date: 12 noon on Monday 10th May 2021

Manchester International Festival (MIF) invites great artists from across the globe to create extraordinary new work for the Festival, which is staged every two years at venues and found spaces across Manchester. Our future home is The Factory, a world-class cultural space being built in the heart of the city, where we’ll present a year-round programme and artists will be able to develop work of huge ambition and scale that they might not be able to anywhere else.

The main purpose of the role is to oversee effective board administration including that of associated committees. To manage a comprehensive operational support service to the Executive Team.

Closing date 09 May 2021

Interviews will take place across w/c 17 May 2021

Manchester International Festival operate an online application process. However, if you have any specific accessibility requirements and require the application form and/or job pack in an alternative format, please email the MIF HR team.

We particularly encourage people from Greater Manchester and underrepresented backgrounds to apply.

The role will require the post holder to be based remotely initially in-line with government guidelines, however we expect the post holder to be based in Manchester nearer to the delivery of MIF '21.

Risk and Compliance Monitoring Officer

The Risk and Compliance Monitoring Officer provides first line support and advice to the Society to ensure it meets its regulatory requirements and that compliant business processes are maintained.

This role falls within the Risk and Compliance function which is led by the General Counsel and Company Secretary. You will report to the Senior Risk and Compliance Manager.

Risk and Compliance Monitoring Officer Responsibilities:

• Monitor the UK regulatory landscape (consultation papers, policy statements etc.) to identify the impact of change on the Society and assist in making suitable recommendations to the business.

• Deliver the annual Compliance Monitoring Plan, by undertaking the agreed compliance audits throughout the year and reporting on key findings to the Risk and Compliance Committee.

• To fully participate in the Risk and Compliance function and to provide or contribute to monthly reports as requested.

• To assist the Senior Risk and Compliance Manager in the collation and reporting of risk information.

• Provide day to day compliance advice to the business to support a range of key business projects and back-office processes so that regulatory requirements are met.

• Review and approve the Society’s member communications and other financial promotions in accordance with FCA, PRA, and other relevant regulations.

• Assist the Society in implementing recommendations from internal audit reports.

• Undertake quality assurance reviews on calls which have been monitored by the Operations team to ensure the Society operates in a compliant manner.

• Provide reports to the second line to highlight any areas of weakness.

• Promote and enhance the risk and compliance culture within the Society, to ensure customers are treated fairly and receive appropriate outcomes.

• Provide a hands-on approach to assist the business in achieving its objectives.

Risk and Compliance Monitoring Officer Requirements:

• Possess an understanding of PRA and FCA rules to include experience of the FCA Handbook requirements of PRIN, SUP, SYSC, ICoBs and DISP.

• Have a basic understanding of the principles of risk management.

• Have an ability to provide constructive feedback and challenge in a 1st line capacity.

• Possess proven IT skills and the ability to create and maintain audit trails.

• Be able to prepare reports and make recommendations.

• Have good stakeholder management and networking capabilities.

• Have a minimum 5 years’ Compliance experience gained in a UK insurance or financial services environment.

• Have previous experience in the UK General Insurance sector

• Possess knowledge of the Professional Indemnity Insurance market.

• Possess knowledge and understanding of non-advised sales processes.

• Be able to promote a positive compliance culture.

• Be able to develop positive working relationships with all VDS colleagues.

Desirable:

• Possess an awareness of UK Anti-Money Laundering regulations

• Have knowledge of the wider financial services industry.

• Have ability to create and deliver presentations to audiences with basic financial services knowledge.

• Have experience of working as part of a team.

• Be a self-starter, ability to prioritise workload and manage evolving business needs.

• Cheshire location with easy access to the motorway network

This role is subject to a satisfactory DBS and credit check.

About our client:

They’re a mutual insurance company run by experienced veterinary surgeons on behalf of the veterinary profession, which:

• Insures the vast majority of the practising profession against the effects of claims of negligence

• Ensures that each case is handled by a veterinary colleague experienced in claims management

• Defends reputations and finances against unjustified claims and offers compensation when appropriate

• Includes cover for negligence resulting in human injury

• Provides legal representation at criminal and disciplinary hearings

• Offers advice and guidance to members, through training, Newsletters and other helpful publications.

They are an equal opportunities employer. They encourage applications whatever your background – be it educational background, disability, gender, age, sexual orientation, race, religion or belief.

No external agencies please.

Location: Knutsford, Cheshire

Type: Full time, Permanent

Salary: £30,000 per annum

Hours: 35

Benefits: They offer Competitive salary, Generous holiday entitlement, Non-contributory individual pension,

You may have experience of the following: Compliance and Risk Officer, Risk & Compliance Manager, Compliance Manager, Risk Manager, Compliance Officer, Senior Compliance Officer, Regulation, Legislation, Data Protection Officer, Data Protection Manager, Financial Services, Insurance, AML, KYC, etc.

Ref: 98432

Main duties:

• Provide comprehensive administrative support to the Management team and Board of Trustees at Rochdale Mind and across the Greater Manchester Mind network.
• Managing and developing the organisational training matrices
• Managing the organisation’s reception team.
• Providing office cover and ordering the organisations office supplies.
• Covering the information helpline when necessary
• Supporting management with quality reviews.
• Work with the Finance and Business Development Manager to support payroll.
• Providing HR support to management.

Essential skills & experience needed:

• A good level of secondary education - 5 GCSE’s A-C, NVQ level 3 and a qualification in ICT.
• Considerable experience in a senior administration role.
• Excellent understanding of Microsoft Office and databases.
• Experience of working in a mental health or health and social care setting.
• Experience of providing an information service.
• Experience of supporting senior management and a trustees in an administrative capacity.
• Experience of meeting preparation and minute taking.
• Experience of managing recruitment.
• Experience of managing staff and volunteers.