Job title: Shop Manager
Salary: Up to £18,833.65 pa plus excellent benefits
Location: Bury
Job type: Permanent
Hours per week: 35 hours
Closing date:  24 August 2020
Interview date: 03 September 2020

Please be aware this position will include working 35 hours per week (5 days) on a rota basis to include weekends.

We are seeking an innovative Shop Manager who is looking to make their mark in a high profile store in Bury.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2019 we helped around 191,000 cats and kittens, an average of more than 520 per day.

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of managers ensure customers are met with great customer service. We are helping the environment whilst improving the lives of cats, one t-shirt at a time.

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

Our successful candidate will be highly self-motivated, positive and resilient and with previous retail and people management experience. A strong communicator with excellent organisational skills, you will have the ability to build and maintain positive working relationships with a variety of people and have good knowledge of the issues relating to recruiting and retaining volunteers. Experience of working to targets and KPIs within a retail environment is essential.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Creative Support is a busy and dynamic national charity with a track record in providing high quality, person centred support services in over 60 Local Authorities.

We are seeking a talented and highly committed person to take on a newly created role within our busy Tendering Team. The Individual Bid Coordinator will scope out, write and lead submission of bids & proposals for new individual packages and referrals. The role will involve working with our existing services to monitor capacity, identify necessary frameworks, develop and write bids for small/individual packages. There will also be a requirement to work as part of our wider Tendering Team to write/edit bids and mentor junior members of the team, and you will also be required to contribute to the development and improvement of new services.

The Coordinator will have a passion for working within the health & social care sector, and be diligent in creating compassionate and effective individual bid responses. You must have excellent writing & editing ability, strong analytical skills and engaging communication style. You will need to be organised, hard working and flexible as this is a fast paced and challenging role, working to multiple deadlines.  IT proficiency and good research skills are also essential.

You will be able to write creative, aspirational and meaningful submissions which reinforce our person centred and innovative approach to supporting vulnerable adults. You will need a genuine interest in and awareness of the wider social care sector, where a good understanding of health & social care policy/strategy is desirable. Continuous professional development will be provided, but you must be able to work independently, willing to work flexibly and be motivated to meet individual/team goals and the changing needs of the organisation.

You will be based at our friendly Stockport head office within our small and supportive national tendering team. There will be scope for partial home working.

Digital Content Coordinator
Salary: Banding D - £23,342 to £25,718 pro rata based on 37.5 hour week.
Hours: Up to 22.5 hours (three days) per week to include Tuesdays and Wednesdays.
Location: Offices based in Bristol.  Other locations considered (including home working) however, regular travel to office will be required.  This post may require occasional travel throughout Bristol and other parts of the UK.
Contract: Fixed Term to 31st March 2021 (with strong possibility of extension.)
 
Summary:
We are looking to recruit a positive, highly organised and pro-active individual to join our Growing Care Farming team, to play a key role in the communication and development of project resources and leading the online development if our care farming “knowledge base”. You will work closely with the Regional Care Farming Manager and Communications Coordinator to develop this innovative ‘Knowledge Base’ through content editing and generation, search engine optimisation and identifying content gaps. You will need the key ability, to write in an engaging and yet direct manner with strengths in grammar, punctuation and spelling. You must be IT literate with a proven background or knowledge of web design.

About Us:
Social Farms & Gardens provides support and a national voice for a broad spectrum of initiatives, which are united by one thing – they use nature-based activities to benefit individuals and communities.

This is an exciting opportunity to join a dynamic team of people at Social Farms & Gardens  delivering the ‘Growing Care Farming’ project which is working with care farmers, potential care farmers and commissioners from education, health and social care to i) raise the profile of care farming ii) increase supply and demand for places and iii) maintain a consistent and reliable standard of service -  thus creating more opportunities for both children and adults with a defined need to benefit from care farming services. The project is part of the £10m Children and Nature Programme, being supported by Defra, funded by the Department of Education and managed by Natural England.

 The successful candidate will:

• Be flexible, adaptable with excellent time management skills.
• Have excellent attention to detail.
• Be IT literate.
• Be positive, work on own initiative and creativity.
• Be calm and have the ability to work effectively under pressure.
• Have the ability to self-manage and prioritise workload.
• Work well as part of the wider team.
• Hit the ground running.

Closing date: Midday Thursday 10th September 2020
Interviews: Tuesday 22nd and Wednesday 23rd September 2020

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Recruitment Coordinator 

About You

Do you enjoy a busy varied workload that keeps your day interesting?
Are you organised, adaptable and able to juggle multiple priorities at once?
Are you passionate about providing excellent customer service?
Are you a strong communicator with an eye for detail?

Want to work for an organisation that makes a difference in education across England?

If you answered yes to the questions above, we want to hear from you.

About Us

Academy Ambassadors is the programme within the New Schools Network charity that recruits business leaders to volunteer at academy trust boards across England. Due to internal promotions we are seeking a recruitment coordinator to join our team.

The Role

You will be an integral part of the team with the opportunity to support a portfolio whilst receiving the career development and support you need to grow your recruitment career.

Your responsibilities will include (but not limited to):

• Providing excellent customer service internally and externally
• Effective database management
• Responding to enquiries from academy trusts, business leaders and other key stakeholders
• Coordinating recruitment projects and ensuring a strong pipeline of high calibre candidates by talent pooling and LinkedIn headhunting
• Advertising of roles to various networks

What you’ll bring

• Your enthusiasm! A ‘can do’ attitude with strong client service ethos
• An interest in a long-term career in recruitment
• Excellent attention to detail and time management skills
• Willingness to work as part of a cooperative team
• Ability to establish strong working relationships internally and externally

• What you’ll enjoy

• Supportive and friendly team environment
• Access to ongoing support and career development opportunities
• Join a dynamic and growing organisation that is making a difference
• Flexible working hours and location either London or Manchester
• Regular social activities (bowling, mini golf, theatre outings when safe to do so)

For a more comprehensive overview of your responsibilities please see attached position description.

Note: Only applicants with the right to work in the United Kingdom will be considered for this position. Please be aware that screening will commence prior to the closing of the advertisement date.

Closing date is within a month but applicants are advised to apply as soon as possible, as interviews will begin as early as 30th July.

This is a full time, permanent role and can be based in Manchester or London (Flexible working options may also be available). Currently, all roles are eligible for home-working during the Coronavirus pandemic, subject to review.

To apply: please click on appropriate link 

Mental Health Co-ordinator
Manchester, Greater Manchester

About Us

Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual and trans.

Serving over 40,000 people each and every year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people to achieve their full potential and aim to be ‘here if you need us’, living by our hashtag #EqualityWins.

We provide a range of health-focused services. This includes Talking Therapies, a free counselling service for individuals and couples providing counselling with LGBT specialist therapists and access to LGBT affirmative therapy.

We’re now looking for a Mental Health Co-ordinator to support the delivery of this vital and worthwhile project to uphold positive mental health within the LGBT community.

The Benefits

- Salary of £23,823
- Generous leave allowance (25 days’ annual leave, rising to 30 days after five years’ service)
- Sector leading 10% employers’ contributory pension
- Your birthday as a day’s leave
- Staff counselling scheme
- Cycle to Work Scheme
- Season Ticket Loan
- Office ‘buddy’ scheme for all new starters
- Free annual flu jab
- Staff social budget
- Dedicated training budget for each member of staff and support with Personal Development Plans
- Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
- Relaxed dress code when in the office
- Convenient city centre location
- Discounts on wellbeing treatments at MMU
- Generous discounts with local businesses
- Free tea and coffee for all colleagues

If you are a proven project co-ordination professional with experience of representing projects or agencies and great face-to face service delivery skills, this is a fantastic chance to further your career and make a real difference to members of the LGBT community.

Good mental health is one of the keystones to a healthy lifestyle and outlook. Your role will be pivotal to the delivery of services that support the mental health of individuals and couples who need help the most.

You’ll discover an exceptional environment of professionalism and support alongside outstanding benefits and rewards. So, if you are ready for the next step in your career, we are waiting to hear from you.

The Role

As the Mental Health Co-ordinator, you will be tasked with the operational management of the volunteers for our Talking Therapies Programme.

Your role will also oversee and co-ordinate the Talking Therapies waiting list. This will include delivering check-in calls, allocating work to 28 volunteer therapists and providing operational and admin support to the Mental Health Lead and the Volunteer Team.

Additionally, you will:

- Work closely with the Wellbeing Co-ordinator and Service Directorate for integrated service delivery
- Use internal monitoring systems to provide information for reporting
- Oversee the recruitment, training and support of volunteers
- Assess and monitor risk in line with the LGBT Foundation framework
- Provide safeguarding support for front line staff and volunteers

About You

To be considered as a Mental Health Co-ordinator, you will need:

- Experience of co-ordinating and delivering projects
- Experience of working as part of a wider team
- Experience of representing a project and/or agency at meetings and conferences (or similar)
- Experience of working in a face-to-face service delivery capacity, supporting vulnerable people
- Experience of developing and maintaining positive cross-agency relationships and making referrals
- Experience of supervising staff and/or volunteers
- Excellent interpersonal and communication skills
- The ability to respond to people in crisis, in a sensitive and professional manner
- The ability to work to deadlines and manage competing priorities
- The ability to work with issues of a sensitive nature, working with a person-centred approach to ensure service users have access to the appropriate services

The ability to work in a multi-model service and multidisciplinary team, would be beneficial to your application. Experience of co-ordinating a support project would also be an advantage, as would experience of supporting front line delivery staff with disclosures, in line with current legislation.

Experience of recruiting, training, and retaining volunteers would be equally desirable, as would an understanding of the barriers LGBT people face when trying to access support.

Other organisations may call this role Programme Co-ordinator, Volunteer Co-ordinator, Project Co-ordinator, Programme Administrator, Programme Support Co-ordinator, or Mental Health Programme Co-ordinator.

We particularly welcome applicants who identify as Black, Asian and Minority Ethnic (BAME), trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.

Trans is an umbrella and inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

This is a full time role working 37 hours per week including some evening and weekend work as required. Job shares and flexible working will be considered for the right candidate(s).

The closing date for this role is the 23rd August 2020.

So, if you’re seeking your next challenge as a Mental Health Co-ordinator, please apply via the button shown. As part of your application, you will need to complete the job pack provided once you are in the application process. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Place Based Funding Partner
Manchester
£34,522.92 per annum plus excellent benefits
Fixed Term contract for 12 months (potential to be extended), 
Full Time - 35 hours per week

Our client is passionate about working together to improve lives and help neighbourhoods thrive. They see the difference their work makes in their city and they work together to support their customers and their wellbeing. 

Why take up this challenge with them? This really is a great place to work. They have a top team. They have bags of potential. And they’re all set to achieve even greater things in Manchester. They’re leading nationally in delivering social value and making sure that it’s integral to all they do. And they have got an award from Social Value UK to prove it.

They’re looking for a passionate, driven person to join them in delivering the East Manchester Collaborative funding project which will aim to increase local giving and investment and ensure it is strategically placed in essential local priorities. 

You will champion a collaborative working approach across a multi agency partnership, working with new and existing partners from the private, public and voluntary sectors to encourage the sharing of information in relation to funding. A natural networker, you’ll engage proactively with local businesses to increase funding within the area.

You will have worked in a similar position and be able to demonstrate excellent working knowledge of fundraising from a range of sources such as grants, sponsorship, crowd funding and donations. 

They’re particularly keen to hear from candidates with a track record in engaging businesses in corporate giving and CSR. You will have extensive experience of building and maintaining professional partnerships and will have a good understanding of community development and all aspects of managing funded projects.

This is a hugely rewarding role where you’ll really see the difference you make to people’s lives every day. They’re a supportive and flexible organisation that’s really excited about their future. They offer a fantastic benefits package and a genuine commitment to your training and development. But that’s not all. It’s about being proud to make a real and positive difference to people’s lives. Join them now and see the difference you can make in their great city. 

If this sounds like you then apply today, they’d love to hear from you.

They are willing to offer appointment to the post on a secondment arrangement from other organisations.

Closing date: Friday 17 July 2020

Interviews and assessments will take place from late July 2020.

COMMUNITY SPONSORSHIP DEVELOPMENT WORKER

37 hours per week

Fixed Term Contract until April 2022

SCP20-23 £25,295 - £26,999

BASED ACROSS THE DIOCESE OF SALFORD AND LANCASTER

Working closely with the Refugee Response Manager, the Community Sponsorship Development Worker will be at the pioneering edge of this still relatively new initiative to support vulnerable refugees resettle in the UK.

They will engage and collaborate with parishes or community groups within the dioceses of Salford and Lancaster who are sponsoring families and will contribute to capacity-building work within Caritas to develop and monitor systems to ensure the safe resettlement of families.  In doing so they will ensure that high standards are consistently achieved in ensuring the project is safe, welcoming, effective and provides a quality service in relation to refugee support. 

Experience of working with asylum seekers/refugees, volunteers and community groups is essential.  Additionally you must have experience of delivering professional community or social action services to people in need.

Caritas follows Safer Recruitment practices and this post is subject to an Enhanced Disclosure & Barring Service checks.

We believe in the potential of every individual.

We believe no one should live in poverty.

We believe in the power of effective information and advice.

The Manchester Volunteer Advice Partnership (MVAP) recruits and trains advice volunteers centrally and then supports them in ways that enable them to develop. This has been a collaboration of Manchester Mind, Cheetham Hill Advice Centre, Greater Manchester Immigration Aid Unit, Manchester Refugee Support Network, Centrepoint, and, since December 2017, Manchester City Council. The project increases our respective capacities to meet the advice needs of our communities. We all share our talents and skills and the responsibility for this exciting project for which Manchester Mind serves as lead and accountable body.

We approach our work in a way that is shaped and guided by our core values of:

• Collaborative Communities
• Sharing
• Trust

We are seeking someone who cares about social justice and collaboration to work with us:

Advice Supervisor

Salary: £28,785 pro rata (£17,271 actual)    |    Hours: 21 per week

Funding for this post is in place until 30th March 2021.

The skills and knowledge that are important to us are:

• Supporting volunteer development
• Collaboration
• Advice in areas of social welfare law (benefits, debt, housing)

This part-time role is based at the Town Hall, where you would be supporting volunteers in Manchester City Council’s Homelessness Contact Centre. As such you would be working both within the Town Hall and at the Zion Centre in Hulme.

If you are interested in this role, please download the application documents from this listing or from the Vacancies page of the Manchester Mind website. The deadline for application submissions is 9am, Monday 24th August 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services or had experience of volunteering.

Creative Support wish to recruit a highly organised and experienced administrator to work as part of our Property Services Team based in Stockport and lead on information management.  The Office Co-ordinator will be responsible for ensuring the information held by the Property Services Team is constantly up to date, systematically stored  on our systems and easily accessible to our team. We are looking for a positive individual who will br keen to understand our systems and processing and will be able to step in to roles within the team in the absence of other staff e.g. covering Repairs or Property Management Helpdesks. We need a confident first point of contact for queries, either dealing with queries directly or signposting to another appropriate person in the team.  

It is essential that any applicants are good team players, keen to learn and support the team with their work. We pride ourselves as a solution focused, resourceful and dynamic team and are looking to recruit a Co-ordinator that shares these values.

All applicants should have a strong and genuine interest in Creative Support’s activities.

The Office Co-ordinator will be required to contribute to our out- of-hours duty rota. 

Job Title: Operations Director Managing Service Delivery- Relief

No of Posts: 1

Salary: £33,000, Pension and Health Benefits

Status: Full Time, Substantive

Hours: 37.5 per week

Holidays: 24 days plus Bank Holidays per annum

Based at: Wigan and Leigh

Responsible to: CEO

Accountable to: Queen’s Hall Action on Poverty Trustees

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. This is an exciting opportunity for an exceptional individual to join the charity in vital and exciting role. Your role will be to enhance, integrate and develop all aspects of relief services within the Charity. You will need to be as committed as we are to equip people from diverse backgrounds for self-sustaining and independent living. You will have an understanding about the need to ensure people have a safe, nurturing environment to thrive in, which is the first step into transition.

To be successful, you will be a person who has
• high integrity,
• commitment to organisational development, and good governance,
• excellent communication skills
• the ability to work at pace in a complex context,
• the ability to work in a team in a practical, flexible and cooperative way
• passionate about people having a right to choice
• passionate about an asset based approach to all service delivery

To Apply: Please complete an application form along with a brief overview of why you feel you are perfect for this role in no more than 500 words. Please attach all documents when applying for this vacancy.

Please apply early as we reserve the right to bring forward or extend the deadline for applications, so please get your applications in as soon as possible.

Closing Date: 12 Noon Friday 28th August 2020

Possible Interview days: Early September TBC

*** We are a Christian Charity with Christian Values supporting the Wigan Community *****

****The Brick is committed to promoting a diverse and inclusive workplace, which attracts all candidates and signals our commitment to celebrate and promote diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements and support or staff from different backgrounds****

Are you a skilled, creative grassroots organiser and trainer with experience of divestment campaigning?  We are looking for a Campaign and Community Organiser to lead Friends of the Earth’s work on fossil fuel divestment.

The main purpose of this role is to develop and implement the overall divestment strategy, ensuring that there is connection with local divestment campaigners and national campaigns to help grow a stronger UK divestment network. You will be supporting activists, local groups, politicians, and others to push institutions and political bodies to divest from fossil fuels and break ties with fossil fuel companies.

We are looking for a strong campaigner who is passionate about designing, developing, and running campaigns that will make a real difference to people.

Closing date: Sunday 16th August 2020 (23:59)

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Fixed Term Contract until December 2021

Flexible location with significant travel to London required

Regional based: £34,190 to £36,190 per annum

London based: £37,270 to 39,270 per annum

We require a detail focused individual to work as part of a small team based in Stockport which arranges and actively manages the delivery of property related compliance. This team has the important responsibility of managing property related compliance in relation to gas, electric, legionella, asbestos, PAT, EPCs and other maintenance contracts. You will need to organise inspections and tests, collect and organise data, maintain up to date records, provide reports for senior colleagues and contribute to reports for the Board of Trustees.  

In order to fulfil this challenging and varied role you will need to be proactive, well organised and able to work quickly to achieve deadlines. You will be numerate and IT literate with expertise in using spreadsheets and database. The ability to accurately input, organise and interrogate data is essential. You be able to work with a high level of detail in order to understand and address problems, whilst maintaining a focus on business priorities. You must be assertive and personable in working with contractors. Good written and verbal communication skills are essential.

It is desirable but not essential that applicants have relevant experience of the housing or property sector.  It is essential that applicants demonstrate prior experience of carrying out complex and responsible administrative work. Applicant should hold a degree or other relevant qualifications or training. An interest in our activities is essential.

You will be expected to attend training and keep yourself informed in property related compliance for registered housing providers. We will also expect you to contribute to our out- of-hours duty rota. 

Business Development Officer

Location: Flexible

Job ID: 2020-2356 

Type of Contract: Permanent

Contracted Hours Per Week: 37.5

Salary Range (pro rata if part time): CGL points 33 to 36 (£31150.00 - £33568.73)

Overview

Change Grow Live are looking for Business Development Officers to join our national Business Development Team

Responsibilities

We want excellent writers who share our passion for supporting people to make positive changes in their lives.

Change Grow Live is one of the UK’s largest charities. We provide a range of services including community and prison substance misuse, criminal justice, children and young people’s and housing/homelessness.

Joining us means being part of a well-established and successful team, and the chance to develop your skills, knowledge and experience whilst working with great people from across our organisation.

Last year we won tenders with an annual value of almost £50 million but what this really means to us is that we can provide more support to more people across the UK.

Working as part of Change Grow Live’s Business Development Team you will play a key role in the development and writing of tenders and proposals for a variety of health and social care services.

You will engage with people and teams across our organisation, from Consultant Psychiatrists and Nurses to Data Analysts and Web Developers, to produce high quality written tenders and proposals that clearly demonstrate the positive impact that our services have on people’s lives.

You will support our successful and growing Business Development Team to improve the quality of our work and develop our team culture, by thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.

Ultimately you will contribute to the design, development and delivery of our services and help us to deliver on our organisational aims, strategy and values.

This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.

Check out the job description for more information, and you can call to discuss this role further.

About you

You’ll be a confident and highly competent communicator with excellent writing skills and an exceptional eye for detail.

You’ll have proven experience of writing tenders, proposals or grant applications, or writing in other professional or academic environments, for instance journalism, research or marketing.

You’ll have good IT and research skills and be able to analyse data and interpret evidence.

You’ll be proactive and creative, and happy to give and receive challenging feedback.

You’ll share our passion for our values and mission, and you’ll be ready to work hard to achieve these.

Above all, you’ll want to use your skills and experience to develop and write winning tenders for services that help people to make positive changes in their lives.

Why work for Change Grow Live

We’ll support you to develop and grow. You’ll be joining a diverse team which welcomes new ideas and ways of working, and you’ll receive structured support, training and coaching to help you to progress in your career.

Joining Change Grow Live’s Business Development Team means you’ll benefit from a positive, supportive and flexible working environment which includes:

• Regional offices across the UK, including London, Brighton, Manchester, Sheffield and Leeds;
• The option to work from home;
• Flexible hours and working patterns including compressed hours and job share options.

We pride ourselves on providing a supportive and inclusive workplace and this is evidenced through our 2019 Stonewall Top 100 Employers Award and Investors in People Silver Award.

For further infomration, and to apply, please visit our website via the Apply button.

Closing Date: 23/8/2020

If you have any questions or concerns on this opportunity that you would like to talk through, please contact us.

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. 

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible

akt is looking for a digital caseworker to support young lgbtq+ people who are homeless or at risk of homelessness across the UK. Based in our Manchester office, the successful applicant will be responsible for developing a digital offfer that meets all the current and potential needs of young people accessing our services.

Job Summary

• Embed online chat as a core offer within akt for young people.
• Identify and scope further areas digital work with young people
• Develop and grow with the Assistant Director of Services to have a digital offer that meets all the current and potential needs of young people.
• To assess the needs of young LGBT people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief interventions.
• Maintain and deliver the quarterly performance management reports for digital services and participate in services committees to offer feedback on local performance.
• Develop tools that monitor the impact of the digital work for those accessing the service.
• Offer support to volunteers around digital engagement including live chat.
• Create and maintain digital resources and signposting to allow you to engage with young people and signpost appropriately.  
• Maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.