Counselling service administrator jobs

Growing up in today’s world is hard. At Youth Talk, we’re determined that every young person has a safe place to talk in confidence — whatever’s on their mind.

We’re a small but growing local charity with big ambitions, and we are now looking for an energetic and enthusiastic Community Events & Volunteering Lead to join our team. This is a role for someone who loves people, thrives on variety, and wants to turn community energy into life-changing impact. The role will help drive our community fundraising – connecting with schools, local groups and our amazing volunteers helping to raise awareness and vital funds for Youth Talk. You’ll play a key part in growing our reach, leading and supporting our volunteers and helping us make an even bigger impact across St Albans and beyond.

Are you a dog lover with excellent administrative skills?
We’re looking for a Property Assistant to provide excellent administrative support to our Property team, who support our busy Rehoming centres with all things property, from reactive repairs to major refurbishments.

What does this role do?
As Property Assistant, you’ll:

• be the first point of contact for the team, supporting our Rehoming centre teams with queries related to their sites and repairs, escalating where appropriate to other colleagues in the team,
• deliver high quality administrative support to the team, from raising purchase orders and arranging travel, to administering our repairs ordering system, Infraspeak,
• support with administration around contractors, such as issuing contracts and drafting meeting minutes,
• support with the planning of regular meetings and site visits.

This is a part time role for 17.5 hours per week, across 2.5 days. The current working pattern for the role includes Mondays, with flexibility across the other days.

Interviews for this role are provisionally scheduled for Tuesday 25th November 2025 and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience in an administrative role, with excellent IT skills. As this role supports a small team, you’ll be working independently often, so it’s critical that you are able to organise your own workload and prioritise tasks effectively. You’ll also need to be a strong communicator, with excellent written and verbal communication skills.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​The successful candidates will be required to undergo an Enhanced Disclosure & Barring Service (EDBS) check and Prison Vetting via the Ministry of Justice.

​Brief role description:

You will provide support to all new prisoner arrivals at the HMP Millsike reception, ensuring a thorough induction process is completed to include a detailed briefing specific to the support that will be offered to veterans by OpNOVA and the other providers within HMP Millsike.

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Interested? Want to know more about the Charity? check out our Website.

​Eager to know more the role? Have a look at the Job Description 

​What’s in it for you? Check out our Benefits.

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Thursday, 13 November 2025 

​Got questions about the role?​Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Forensic Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Practitioner Psychologist with Forensic Background

Job Title: Forensic Psychologist

Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.

Salary: £60,000 (8b equivalent)

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community. 

Key Responsibilities include:

• Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
• Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
• Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
• Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
• Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
• Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
• Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

• Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
• Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
• Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
• Experience working in a psychologically informed environment and providing informed consultation to others
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

The Charity

James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

The Role

We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham. As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. 

Person Specification

The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am on Wednesday 12th November
Interviews will be held in person on Thursday 20th and Friday 21st November

The Charity

James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

The Role

We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham, due to open in early 2026. As a Senior Suicide Prevention Therapist, you will work alongside the Head of Centre to manage and support the clinical team in delivering our unique intervention and co-producing effective safety plans to maintain their safety. You will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention and team management and leadership. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.

Person Specification

The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am on Wednesday 12th November
Interviews will be held in person on Wednesday 19th November

Who are we?

St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions, which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed.

The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.

What is the role?

Would you like to make a difference for patients with life limiting illnesses and their families? An exciting opportunity has arisen for an enterprising and enthusiastic person to join our Community & Events Fundraising Team. Are you someone who has a track-record of generating income, an engaging personality with a passion for fundraising? If so, we would love to hear from you! 

The post holder will have responsibility for arranging and maximising income from fundraising events to meet budget requirements, community fundraising/third party activities, challenge events, as well as initiating and growing new supporter relationships. 

The role will also involve meeting supporters, attending cheque presentations and delivering talks to various community groups and organisations, to further promote the work of the Hospice and seek to engage and inspire new donors. 

What we expect of you?

· Experience in fundraising, events or sales

· Experience in co-ordinating events, meeting and exceeding income targets (four figures and above)

· Relish the challenge of maximising income to provide care for people in the communities we serve

· It is important that you have well developed customer services skills

· The ability to creatively recruit supporters

What you can expect from us?

We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us.  In order to attract, retain and reward our people, our benefits include:  

· A warm and supportive working environment

· Competitive Salaries

· Unsocial Hours Payments (where relevant to role)

· Generous Annual Leave Entitlement

· Induction Programme

· Employee Assistance Programme

· Counselling Services

· Occupational Health

· Contributory Pension Scheme

· Flexible Working Practices

· Ongoing Learning & development opportunities

· NHS Staff Benefits Scheme

Job title: Immediate Support and Debrief Manager

Reports to: Head of Bereavement Services

Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.

This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.

You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.

Main duties:

Service:

• To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
• To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
• Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
• To oversee the delivery and develop training delivered to professional partners
• Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
• To work closely with the Head of Bereavement Services to ensure delivery and growth of services
• Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
• To be able to provide outstanding immediate emotional support and advice to families and those we support as required

Management:

• To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
• Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
• To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
• To carry out monthly case reviews with the Immediate Support team
• To produce weekly, monthly and quarterly reports to evidence activity and impact
• To develop and oversee a training programme for the team including mandatory and varied subject matter

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 21st November 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Shropshire, Telford & Wrekin. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development

Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; MIDNIGHT 8 December 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Our client is a leading provider of mental health services in Birmingham and the West Midlands.

They now have an opportunity for an Admissions Avoidance Coordinator to join them to work closely with people who have experienced mental health difficulties and are being supported through BSMHFT Children’s and Young People Community Hubs and Crisis services.  

The main aim of their service is to offer an individualized service with a focus on the prevention of hospital admission and provide support for service users.

You will work closely with the other Discharge Coordinators providing support cover when required and you’ll work closely with BSMHFT CYP staff to identify individuals who are at risk of escalation because of hardships including social and environmental factors.

These individuals will be supported via our clients service through a person-centered approach that focuses on maintaining and strengthening the person’s wellbeing and enabling people to build their own resilience reducing crisis escalation.  

They are looking for someone with experience of working in a paid role in the mental health field, with experience of supporting people age 18 – 25 to be in control of their lives.

You’ll have knowledge and experience of carrying out needs & risk assessments and you’ll have a good overall understanding of the social determinants of poor mental health and interventions to effect positive outcomes.

If you wish to apply, please provide a detailed description of how your skills and experience meet each of essential and desirable criteria.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with.  They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams.

Their people are key to the success of their organisation, and they are recognised as both a Mindful Employer as well as achieving gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is 14 November 2025

Interviews will take place on 28 November 2025

Ref DAP 252

Closing date: Wednesday, 26th November 2025 at 9:00am

Are you a proactive, collaborative and highly efficient individual who has a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience managing Customer Relationship Management systems, including inputting data and creating reports, and of working in services which provide support to people who have faced adversity and disadvantage?

If so, join St Giles as a CRS Data/Admin Processor where, as part of a high-performing multi-agency team, you will provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Wellbeing services in Wales.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) and ensure all inputting is accurate and within agreed timescales and provide regular activity reports to the Wellbeing Manager.  You will act as the primary point of contact for all enquiries, external and internal, to ensure communication channels are clear and effective, while also liaising with external stakeholders (such as prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

We will also count on you to develop and maintain processes for recording and monitoring resource allocation such as staff and volunteer expenses, spot purchase expenditure, training and provide regular reports to the Wellbeing Manager, plus provide administration for meetings, including bookings, invitations and minute-taking.  Proactively adopting a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users is also a key element of this role.

What we are looking for

• An understanding of the barriers faced by people with complex and multiple needs
• The ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
• Experience of creating and communicating performance and budgetary reports in a variety of formats
• Proficient in inputting data onto Customer Relationship Management Systems accurately and within agreed deadlines
• Ability to coach volunteers so they understand the necessary processes as part of their role
• Strong interpersonal, relationship-building and communication skills, verbal and written
• Excellent IT skills and a professional, empathetic and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Prosesydd Gweinyddol/Data CRS

A ydych chi'n unigolyn rhagweithiol, cydweithredol a hynod effeithlon sydd â hanes profedig o weithio mewn gwasanaethau sy'n darparu cymorth gweinyddol mewn amgylchedd prysur, dan bwysau? Oes gennych chi brofiad o reoli systemau Rheoli Perthnasoedd Cwsmeriaid, gan gynnwys mewnbynnu data a chreu adroddiadau, ac o weithio mewn gwasanaethau sy'n darparu cymorth i bobl sydd wedi wynebu adfyd ac anfantais?

Os felly, ymunwch â St Giles fel Prosesydd Gweinyddol / Data CRS lle, fel rhan o dîm amlasiantaeth perfformiad uchel, byddwch yn darparu cymorth gweinyddol hanfodol i dimau ar draws un neu ragor o gontractau a ddyfarnwyd gan y Gwasanaeth Carchardai a Phrawf EF (HMPPS) i ddarparu gwasanaethau Llesiant yng Nghymru

Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.

Am y rôl allweddol hon

Bydd ein hymgeisydd llwyddiannus yn monitro ac yn rheoli derbyn atgyfeiriadau gan y Gwasanaeth Prawf drwy'r System Cymeradwyaeth Cwsmeriaid (CAS), yn sicrhau bod yr holl fewnbynnu yn gywir ac o fewn yr amserlenni y cytunwyd arnynt, ac yn darparu adroddiadau gweithgarwch rheolaidd i'r Rheolwr Llesiant. Byddwch yn gweithredu fel y prif bwynt cyswllt ar gyfer pob ymholiad, allanol a mewnol, i sicrhau bod sianeli cyfathrebu'n glir ac yn effeithiol, wrth hefyd gysylltu â rhanddeiliaid allanol (megis carchardai), partneriaid cyflawni, darparwyr prynu ar y pryd ac asiantaethau eraill i drefnu apwyntiadau, atgyfeiriadau, ac yn gyffredinol sicrhau bod gwybodaeth a gyfnewidir yn cael ei gwneud mewn modd clir, amserol ac effeithiol.

Byddwn hefyd yn dibynnu arnoch i ddatblygu a chynnal prosesau ar gyfer cofnodi a monitro dyrannu adnoddau, megis treuliau staff a gwirfoddolwyr, gwariant prynu ar y pryd, hyfforddiant, a darparu adroddiadau rheolaidd i'r Rheolwr Llesiant, yn ogystal â darparu gweinyddiaeth ar gyfer cyfarfodydd, gan gynnwys archebion, gwahoddiadau a chymryd cofnodion. Mae mabwysiadu dull dysgu yn rhagweithiol yn y rôl, gwella sgiliau a gwybodaeth i barhau i ddarparu gwasanaeth o ansawdd uchel i ddefnyddwyr gwasanaeth, hefyd yn elfen allweddol o'r rôl hon.

Am beth rydym yn chwilio 

• Dealltwriaeth o'r rhwystrau mae pobl gydag anghenion cymhleth a lluosog yn eu hwynebu.
• Y gallu i reoli llwyth gwaith, gan gynnwys blaenoriaethu tasgau a chyfathrebu â chydweithwyr lle mae angen dirprwyo neu ddyrannu.
• Profiad o greu a chyfathrebu adroddiadau perfformiad a chyllidebol mewn amrywiaeth o fformatau.
• Hyfedr wrth fewnbynnu data ar Systemau Rheoli Perthnasoedd Cwsmeriaid yn gywir ac o fewn terfynau amser y cytunwyd arnynt.
• Y gallu i hyfforddi gwirfoddolwyr fel eu bod yn deall y prosesau angenrheidiol fel rhan o'u rôl.
• Sgiliau rhyngbersonol, meithrin perthynas a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.
• Sgiliau TG ardderchog ac ymagwedd broffesiynol, empathig a hyblyg at eich gwaith.

Sylwer: Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant Uwch a gyda Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.

Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

Byddwn yn adolygu ceisiadau wrth iddynt gael eu derbyn, ac rydym yn cadw'r hawl i gau'r hysbyseb hon yn gynnar os penodir ymgeisydd addas. Felly, rydym yn annog ceisiadau cynnar yn gryf er mwyn osgoi unrhyw siom.

Asylum Aid is seeking a solicitor and IAAS-accredited senior caseworker to join its Public Law team, with experience in immigration legal aid, judicial review, and asylum and human rights law. The role involves managing a complex caseload of asylum, trafficking, human rights, and public law claims, providing high-quality legal advice and representation, and conducting judicial review challenges in the Administrative Court and Upper Tribunal. The successful candidate will work closely with the Public Law Supervisor and the Director of Legal Casework to ensure that individual cases are handled effectively while also identifying systemic issues suitable for strategic litigation to achieve broader impact.

In addition to casework, the postholder will contribute to the strategic development of Asylum Aid’s public law work by supervising junior staff, providing training on judicial review procedures, and collaborating with colleagues on internal strategy discussions. They will also engage with external stakeholders and other sector organisations to represent Asylum Aid, contribute to policy discussions, and develop initiatives aimed at increasing the effectiveness of public law challenges. The role requires experience of managing legal aid cases, using case management systems, and complying with regulatory requirements, including applying for and extending legal aid certificates and submitting claims for payment.

The position requires resilience, empathy, and strong organisational skills, as it involves working with vulnerable clients and exposure to distressing material. Candidates should demonstrate knowledge of self-care principles and the ability to support colleagues in maintaining wellbeing in an intense working environment. Excellent communication skills, the ability to work autonomously, and a commitment to equality, diversity, and inclusion are essential. This is a unique opportunity to contribute to both individual client outcomes and wider systemic change, influencing the growth of the Public Law team and advancing Asylum Aid’s mission to protect and support refugees, asylum seekers, and survivors of trafficking and human rights violations.

Do you have the skills and experience in using data to shape strategy, enable growth, and make a meaningful impact? Do you have the analytical skills to turn complex information into clear insight that supports decision-making across a diverse organisation?

The Diocese of Rochester is seeking a Data Analyst to provide the evidence, analysis, and interpretation needed to support the Called Together strategy. You will play a crucial role in helping parishes, deaneries, and diocesan leaders understand their context, track progress, and plan for mission and growth.

This is a strategic and impactful role for someone who can combine robust analytical skill with an understanding of people, places, and organisational purpose.

About the Role

You will develop and interpret datasets to support informed decision-making across the Diocese. Your key responsibilities will include:

· Developing a strong understanding of diocesan and external data sources to inform strategy

· Designing and implementing a measurement framework to monitor progress and impact

· Collecting, managing, and integrating quantitative and contextual data from varied sources

· Analysing demographic, attendance, financial, and community data to generate insight

· Supporting social action and community engagement with relevant contextual data

· Designing and maintaining interactive dashboards and visual tools (e.g. Power BI)

· Producing narrative and statistical reports for governance, leadership, and project teams

· Building relationships and engaging with key stakeholders

· Collaborating with national church teams and external partners to align local insight with wider priorities

About You

We’re looking for someone who is:

· Aligned with the mission and ethos of the Christian Church and the vision of the Diocese of Rochester

· Educated to degree level (or equivalent experience) in a relevant field

· Experienced in data analysis and interpretation, with strong Excel skills (e.g. pivot tables, formulas, data modelling)

· Confident in building dashboards and visualisations using Power BI (or similar)

· Familiar with public data sources (e.g. Census, public health, economic data)

· Skilled in ensuring data quality, integrity, and security

· An effective communicator, able to present insights to both senior leaders and local stakeholders

· Inquisitive, thorough, and able to frame the right analytical questions

· Experienced in developing measurement frameworks to track outcomes

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: Sunday 16 November 2025

Interviews will be held on:  Tuesday 25 November 2025