Courses and communications coordinator jobs

Are you passionate about building meaningful relationships, using creativity to solve problems, and delivering engaging experiences for our supporters and volunteers?

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work – from fundraising and events, to our retail shops and the hospice itself – with over 350 individuals generously volunteering their time, skills, and passion.

We are looking for a positive and enthusiastic individual who will help ensure volunteers feel welcomed, supported, and confident, enabling them to make a meaningful difference to children, young people and families across our services.

Location: Primarily an office-based role, at our hospice in Loughborough.
Hours: Monday to Friday, 9 am – 5 pm. Some flexibility is required, as occasional evening and weekend working and regional travel will be part of supporting volunteers.

About the role

As a Volunteer Coordinator, you will play a key role in shaping how people volunteer with Rainbows. You’ll lead on volunteer recruitment across the East Midlands, building relationships with communities and organisations, and supporting individuals to find opportunities that match their motivations, skills and strengths. Once volunteers are involved, you’ll help ensure they feel confident, informed and well supported, working closely with colleagues to create positive volunteering experiences.

Key Responsibilities include (but are not limited to):

· Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.

· Volunteer Support and Supervision: Act as the central point of contact for volunteers at Rainbows, offering guidance and support throughout their volunteering journey.

· Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.

· Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.

· Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.

Requirements

While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:

• Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
• Approach tasks with positivity and enthusiasm, inspiring others to get involved.
• Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Eligibility to join blue light card discount scheme and Company Shop.

· Simply Health Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

BSL version can be found in the attached document

About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.

We have an exciting opportunity for a proactive, creative and highly organised individual to join Deaf Unity at an important stage in our development. This role will lead on the growth of our training offer, helping to increase income while supporting our wider charitable aims.

About the role

This is a varied role where you will take the lead on coordinating, developing and promoting Deaf Unity’s training provision. Our training includes BSL courses, e-learning, and bespoke training for organisations.

You will manage the day-to-day delivery of training while also focusing on growth—building relationships, increasing bookings and expanding our e-learning offer to reach new audiences.

This is a key role in a small, growing charity, where income generated from training directly supports deaf school leavers, jobseekers and professionals. The work you do will have a clear and positive impact.

This role would suit an existing freelancer with experience in the BSL and/or training sector.

What you’ll be doing

Training coordination and delivery

• Managing enquiries from individuals and organisations and converting these into bookings
• Coordinating the delivery of BSL courses, training sessions and bespoke programmes
• Booking trainers, teachers and students, including exam bookings where required
• Acting as the main point of contact for learners, clients and freelance tutors
• Ensuring training is delivered smoothly and to a high standard
• Monitoring quality through feedback and evaluation

Growth and development

• Promoting Deaf Unity’s training offer and increasing sales across all courses
• Building relationships with organisations to secure bespoke training opportunities
• Expanding and developing our e-learning offer to reach wider audiences
• Designing and standardising training materials to improve quality and consistency
• Identifying new opportunities, audiences and partnerships
• Encouraging repeat business and long-term client relationships

Administration and systems

• Managing bookings, records and communication to ensure smooth delivery
• Handling quotes, invoicing and payment processes
• Maintaining tutor records and ensuring compliance requirements are met

Collaboration and improvement

• Working closely with the Services Coordinator to cross-promote training and service
• Monitoring income and contributing to sustainable pricing
• Continuously improving training based on feedback

About you

We are looking for someone who is organised, proactive and confident building relationships. You will be comfortable balancing delivery with growth and working independently.

You will:

• Have experience developing or coordinating training
• Be confident in outreach, sales and building partnerships
• Have strong organisational and administrative skills
• Be able to manage multiple priorities and take initiative
• Share our commitment to accessibility, inclusion and deaf empowerment

Knowledge of the deaf community and training or BSL provision is highly valued.

Essential:

• Strong organisational and multitasking skills with attention to detail
• Experience in business outreach and building partnerships
• Excellent communication and interpersonal skills
• Ability to work independently with strong self-motivation
• Proven experience promoting services and meeting targets
• Willingness to learn BSL if not already qualified (training provided)

Desirable:

• BSL Level 2 or above
• Experience delivering training or lesson planning
• Knowledge of the deaf community and accessibility best practice
• Experience using CRM systems and administrative tools
• Experience with Canva or e-learning platforms

Inclusion and accessibility

As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.

We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:

• Offering interviews in BSL
• Accepting applications in BSL video

Why join us

• Flexible freelance role with potential to grow in hours
• Opportunity to shape and develop services in a growing charity
• Work that directly impacts deaf people’s access to education, employment and support
• Collaborative, values-driven team environment

How to apply

-Please read the Job Description in full before applying

-Please submit your CV and a short supporting statement outlining your experience and interest in the role.

-We welcome applications in written or BSL video format.

The Royal College of Speech and Language Therapists (RCSLT) are seeking an office coordinator to help support the NI office to lead on the daily management of the NI office including meetings, events, NI Hub forum and all other administrative tasks.

The role

We are seeking a dynamic Office Co-ordinator to provide comprehensive administrative and operational support to the Head of the Northern Ireland Office, ensuring the smooth day-to-day running of the office. The role involves managing inboxes and correspondence, coordinating travel and meeting schedules, organising meetings with internal and external stakeholders, and preparing agendas, papers, and minutes. 

Responsibilities also include maintaining databases and office systems, overseeing IT and office resources and liaising with suppliers and landlords. The postholder supports financial administration through managing invoices, expenses, budgets and financial records, and plays a key role in planning and delivering events such as conferences and seminars. In addition, the role provides full secretariat support to the Allied Health Professions Federation Northern Ireland (AHPFNI), including governance administration, meeting coordination, documentation management and budget oversight.

What we are looking for

The ideal candidate will have strong administrative experience with knowledge of financial and budget management, alongside experience in event or project management from planning through to delivery. The ideal candidate will demonstrate a high level of ICT proficiency across Microsoft Office and related systems, with the ability to draft documents, presentations and produce clear and accurate minutes. The role requires excellent organisational, time management and interpersonal skills, with proven experience managing multiple priorities in a fast-paced environment and communicating effectively with a wide range of stakeholders. Experience organising events, providing secretariat support to committees, creating social media content, and an understanding of speech and language therapy and the wider professional context would be advantageous.

Please see the job description brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you:

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

For more information and to apply, please visit our careers page.

Closing date: 9.00am on Wednesday, 22 April 2026. 

Interview dates: 13 and 14 May 2026 (in person at our Belfast office).

Please note, there will be a task as part of the interview process. 

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Job Title: Digital Communications Manager

Hours: 28 hours per week               

Salary Scale: £38,313 – £44,492 pro rata*

Duration: Permanent

Pension: 6% employer pension contribution

Holiday: 26 days plus bank holidays pro rata 

Reports to: Head of Communications

The appointment is subject to a satisfactory DBS check 

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.

ABOUT THE ROLE

This is an exciting opportunity for someone with a passion for visual arts and culture to bring their digital marketing experience to a leading London cultural organisation.​

​The Digital Communications Manager at the South London Gallery will oversee the delivery of an engaging digital strategy that supports the Gallery’s mission and vision, raises its profile locally, nationally and internationally, and deepens audience engagement.​

​Responsible for overseeing the SLG’s digital content strategy and digital partnerships, the Digital Communications Manager will create high-quality content that drives traffic to the SLG’s key digital platforms and communicates the quality and impact of the gallery’s artistic and Communities & Learning programmes. They will work closely with the Head of Communications and the Communications Coordinator to ensure that all content aligns with the SLG’s organisational objectives, reflects the Gallery’s tone of voice, and is informed by data and audience insight.

The closing date for applications is Thursday 30 April, 12pm. Applications received after that time cannot be considered.

An online information session about the role will take place on Tuesday 21 April, 6pm. For more information, please click the link below. 

We are recruiting a dedicated Senior Client Services Coordinator to deliver our assistance dog programmes, providing tailored, one-to-one training & support to our clients and their dogs. This includes task work, obedience, and building strong partnerships through home visits, community sessions, and nationwide travel.

The Senior Client Services Coordinator will oversee the client services team, ensuring high-quality support across assessments, waitlists, aftercare, and partnerships. Responsibilities include training new staff, supporting recruitment, managing client progress and behavioural concerns, and contributing to team planning and performance.

The role requires strong experience in dog training and behaviour, excellent communication skills, and the ability to make informed decisions in a fast-paced environment. Flexibility is essential, including some evenings, weekends, and travel.

We are recruiting a proactive and highly organised Qualifications Coordinator to support the development, maintenance and delivery of RSPH’s regulated qualifications.

In this varied and impactful role, you will work closely with the Head of Education and Assessment to produce and maintain assessment materials, coordinate examiners and verifiers, support qualification reviews and ensure the smooth administration of results and certification. You will also play a key role in supporting centres, contributing to examiner training and engagement events, and maintaining strong relationships across our education and assessment network.

This is an excellent opportunity to join a growing and dynamic function at the heart of our qualification delivery. You will contribute directly to the quality, credibility and impact of RSPH’s qualification suite and help us continue to support learners and centres across the public health workforce.

About you

We welcome candidates with experience in awarding organisations, assessment development or qualification administration.

You will be able to demonstrate:

• Experience working within a regulated Awarding Organisation
• Strong administrative and IT skills, with the ability to manage multiple priorities
• Confidence producing or supporting the development of assessment materials
• Excellent written and verbal communication skills
• Strong analytical ability and attention to detail
• Professionalism, confidentiality and good judgement
• Ability to work independently and collaboratively within a team
• (Desirable) Experience with Creatio and Surpass

In return we offer:

• 25 days annual leave
• Agile hybrid working structure – 9-day fortnight available
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and wellbeing of our employees
• Welcoming and friendly team of colleagues, and an active Health Champions programme

 RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination. Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

RSPH operates an agile working policy with some attendance at our London office according to business need.

Are you experienced in business development within the education or training sector and enjoy building long-term, meaningful relationships?
 
 
This Business Development Coordinator role offers the opportunity to play a central role in supporting growth, strengthening centre partnerships, and ensuring new business converts into real learner engagement.
 
 
Salary: £40,889 per annum
Employment type: Permanent
Working arrangements: Hybrid – 2 days per week in the London office occasional travel for conferences / events and to centres across the UK
Working pattern: Full-time, 35 hours per week
Start date: As soon as possible
 
 
About the Organisation
 
TPP Recruitment is supporting an established awarding organisation that works closely with learning providers and centres across the UK. The organisation is committed to quality, collaboration, and widening access to education and skills, with a strong focus on building trusted, long-term partnerships.
 
 
About the Role
 
Reporting to the Commercial Director, this Business Development Coordinator role combines account management, new business coordination, and centre approvals activity. You’ll work closely with a small, specialist team, supporting shared accounts across the organisation while helping to build capacity within the approvals function.
 
This role suits someone who enjoys balancing relationship-building with structured coordination, tracking, and follow-up to ensure opportunities progress and deliver impact.
 
 
Key Responsibilities
 

• Manage and support a portfolio of accounts, maintaining effective and professional communication
• Coordinate new business development activity, ensuring leads convert and new centres are supported once onboarded
• Track activity and ensure learners are being enrolled across relevant courses
• Make effective use of CRM systems and reporting tools to monitor pipelines and progress
• Support centre approvals activity, working within an established approval pipeline
• Carry out initial vetting of new centre enquiries
• Work with centres to support them towards compliance and readiness for review
• Apply approval criteria consistently and professionally
• Build strong rapport with centres to support engagement throughout the approval process
• Collaborate with consultants and internal stakeholders to support shared accounts and organisational objectives

 
 
Skills / Experience Required
 

• Experience in business development or commercial roles
• Experience working within education, training, awarding organisations, FE colleges or training providers is highly desirable
• Knowledge of the wider education and skills sector
• Confidence managing relationships and engaging stakeholders
• Experience using CRM systems to coordinate, track and report on activity
• Strong organisational skills with the ability to manage multiple workstreams
• Clear, professional communication skills and a collaborative approach

 
 
To Apply
 

• Tailored cover letter
• CV

 
 
Deadline
 

• Thursday 23rd April 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: National Support Centre, London SE1

Contract: Part Time, Fixed term Maternity cover

Salary: £28,000 gross per annum full time equivalent

Closing Date: 1 May 2026

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Books Services Coordinator to join our team.

About the role

The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.

Responsibilities

The following is a list of the principal (but not exhaustive) tasks of the post holder:

a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations

b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.

c. Updating and maintaining the Bookshop website with accurate information and prices.

d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards

e. Administration of the Library and Book stock control system

Requirements

• Experience working in book buying/selling/procurement in a customer focussed environment
• Experience of using book stock control and freight systems
• Ability to work unsupervised, make decisions and take responsibility.
• Experience in handling parcel deliveries and packaging goods for shipment

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 8 Wellbeing Centres across the County (including The Sadie Centre) and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.

Classes and Events Coordinator
Reference number: 347
Reports to: Head of The Sadie Centre
Working Hours: 30 hours/week
Contract: Permanent
Rate of Pay: £31,005 per annum FTE (£24,804 per annum actual for 30 hours per week)
Working base: The Sadie Centre, Letchworth

About The Sadie Centre

The Sadie Centre at Herts Mind Network delivers a diverse and well-established programme of wellbeing classes for the local community. Based in Letchworth Garden City, the Centre offers a wide range of accessible sessions for differing abilities; including Yoga, Pilates and other mindful movement classes, delivered throughout the day and evening across the year. These classes support students from across North Hertfordshire and surrounding areas to build physical strength, reduce stress and enhance their overall mental & physical wellbeing.

With three spacious classrooms and a team of highly experienced self-employed teachers, the Centre has built a strong reputation for providing high-quality, person-centred wellbeing activities. The role of Classes and Events Co-ordinator represents an exciting opportunity to contribute to the continued success of this established holistic health and wellbeing Centre, working alongside a committed and skilled core staff team.

For over 40 years, the Centre has been a pioneer in promoting complementary approaches for health, both locally and nationally. In addition to its extensive classes programme, the Centre offers complementary therapies, counselling, coaching, horticultural therapy and an on-site wholefood café; along with room hire, and events such as weddings throughout the summer period. As a multi-award-winning centre of excellence, its classes provision has long been central to its identity and impact.

About the role

The Classes and Events Co-ordinator will be responsible for the effective operational management, development and promotion of the Centre’s classes, courses and related events.

This role offers the successful candidate the opportunity not only to ensure the smooth day-to-day delivery of an already thriving programme, but also to help shape its future development. The postholder will play a key role in supporting service growth, broadening participation, diversifying the range of classes on offer and strengthening the Centre’s reach within the community.

The position requires a unique combination of organisational excellence, creativity and enterprise. The ideal candidate will be efficient and detail-focused, with strong interpersonal and communication skills, alongside the ability to develop engaging written content for promotion and engagement. A genuine interest in complementary and holistic approaches to health, coupled with the confidence to contribute to programme development and growth, will be essential. This is a demanding yet deeply rewarding role for someone motivated by improving community wellbeing, and working within a values-driven environment.

The successful candidate will be as comfortable with customer service and Front-of-House support as they are with administration, programme coordination, Systems Management, line management and team recruitment. They will have an understanding of mental health and wellbeing, and the role of community-based support services in the charity sector, demonstrable understanding of all relevant legislation for data protection and safeguarding and excellent organisational and workload management skills.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Closing date for receipt of applications is 20th April.
Interviews to be held on 23rd April at The Sadie Centre, Letchworth.
N.B. Please quote reference number 347 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

ABOUT THE ROLE

NOTE: The title has been changed to Education Project Manager.
This is very much a Project Manager role who would have also experience with events in Education.

Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.

This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).

JOB PURPOSE

The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.

This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office

The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense.  You will also have diplomatic skills and the ability to build good relationships.  You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.

We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.  

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.

With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 4 May 2026

Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.

Please note that only shortlisted candidates will be contacted.

For the full Job Description and Person Specification, see the attachment below

Make a real difference to families every day

Are you passionate about supporting families and giving children the best start in life?

We’re looking for a Family Support and Activities Coordinator to join our friendly and committed team. This is a varied, hands-on role where no two days are the same. You’ll work directly with families in their homes and communities, coordinate volunteers, and plan engaging activities for young children and parents.

About the role

You’ll support families with young children who may be facing challenges such as isolation, low confidence, or complex needs. At the same time, you’ll design and deliver fun, development-focused activities and groups that help children thrive and parents feel more confident.

A key part of this role is delivering sessions during school holidays, when families often need additional support. Your work will help ensure continuity of care and reduce isolation during these times.

You’ll also:

• Assess family needs and provide tailored support
• Match and support volunteers working with families
• Plan and deliver stay-and-play sessions, workshops, and activities
• Build strong relationships with local partners, schools, and services
• Promote our work in the community and support outreach efforts

Around 70% of your time will be spent out in the community, including home visits and delivering groups.

About you

We’re looking for someone who is:

• Experienced in working with children and families (e.g. schools, nurseries, family services or similar)
• Confident delivering group activities or workshops
• Warm, approachable, and able to build trust with a wide range of people
• Organised and able to manage a varied workload independently
• A strong communicator with good written and IT skills

Why join us?

At Home-Start, you’ll be part of a supportive team making a genuine difference in families’ lives. We offer:

• A meaningful and rewarding role in the community
• Ongoing training and development opportunities
• A flexible, supportive working environment
• The chance to shape activities and support that truly meet families’ needs

Apply now

If you’re passionate about supporting families and want a role where you can see the impact of your work every day, we’d love to hear from you.

We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.

This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.

In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.

The key responsibilities of the role are to:

• Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.

• Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.

• Coordinate monitoring and evaluation schedules and data collection.

• Coordinate steering group meetings.

• Coordinate communications and agreements with facilitators, programme contributors, partners and venues.

• Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.

• Support the Director of Programmes in moderating applications and conducting applicant interviews.

• Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.

• Coordinate logistics for both in-person and online programme sessions.

• Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.

• Support logistics and administration for facilitator training and development sessions.

• Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.

• Conduct desktop research in line with the location decision framework when establishing locations for future programmes.

• Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.

• Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.

About You

We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.

How to Apply

If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.

We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.

Key Dates

• Applications close: 11:59pm Sunday 26 April 2026

• Initial interview (online): Wednesday 13 May 2026

• Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)

Due to educational commitments and a strategic review of our services, our Founding Director is stepping back from leading the organisation. This creates an exciting opportunity for a Managing Director to join a women-led movement shaped by lived experience.

Working closely with the Founder, Board, and team, you will take the lead in implementing our strategy, turning vision into action, and ensuring our work is sustainable, impactful, and ready to grow. You will play a central role in securing financial stability, strengthening income streams, and building a resilient organisation for the future.

We are looking for a proactive and experienced leader who can strengthen systems, processes, and team culture, while supporting and developing a small, dedicated team. This role is not just about leadership, but about working alongside others - someone who is human, approachable, and a genuine team player.

You will value collaboration and co-production and feel comfortable working in a culture rooted in trust, flexibility, and compassion. You will bring the confidence to represent the organisation externally, alongside the humility to listen, learn, and grow with the team.

This UK-based, remote role sits within a small, friendly organisation committed to reflection, learning, and continual improvement. You will help shape how we evolve, ensuring we deliver safe, high-quality, trauma-informed, and gender-sensitive support for women affected by their own or someone else's gambling addiction.

We are seeking someone who aligns with our values, understands the realities women face in a male-dominated space, and can lead with humanity and humility.

The Managing Director will be accountable for:

• Strategic direction
• Financial sustainability
• Safeguarding and risk oversight
• Commissioner relationships
• Organisational culture and values

Key Responsibilities

Strategic Leadership

• Lead development and delivery of the 3-year strategic plan.
• Ensure organisational growth aligns with mission and peer-led ethos.
• Identify opportunities for funding, partnerships and influence.
• Ensure services evolve in line with women’s needs and policy context.

Governance & Risk Oversight

• Maintain oversight of safeguarding and clinical governance.
• Ensure robust risk management and compliance systems are in place.
• Report quarterly to the Board on performance, finance and risk.
• Ensure Delegated Authority Framework is implemented effectively.
• Act as Deputy Designated Safeguarding Lead.

Financial Sustainability

• Accountable for organisational budget and reserves strategy.
• Oversee funding pipeline and income diversification.
• Negotiate and sign contracts within Board-approved limits.
• Ensure staffing model remains financially sustainable.

Leadership & Organisational Culture

• Lead and support staff team.
• Maintain trauma-informed, women-centred organisational culture.
• Ensure appropriate delegation and clear accountability.
• Protect staff wellbeing and prevent executive overload.

External Representation & Influence

• Represent the organisation with commissioners, funders and partners.
• Build relationships with VCSE organisations, OHID, NHSE, ICBs, Local Authorities and sector bodies.
• Position the organisation as a credible specialist provider.
• Support policy and influence activity at strategic level.

Board Relationship

• Work closely with the Chair
• Provide clear and transparent reporting.
• Support Board development and portfolio governance.
• Ensure Board receives timely information on risk and performance.

Person Specification

Essential Experience

• Senior leadership experience within VCSE, health or social care.
• Experience in women-specific services.
• Experience managing budgets and financial sustainability including evidence of successful fundraising and income diversification.
• Experience working with statutory commissioners.
• Experience overseeing safeguarding in complex services.
• Experience leading multi-disciplinary teams.

Desirable Experience

• Experience in addiction, gambling harm or mental health sectors.
• Experience within CIC or charity governance structures.
• Experience influencing policy or commissioning frameworks.
• Understanding and appreciation of lived experience communities and peer support spaces

Essential Skills

• Strategic thinking and planning
• Financial acumen
• Strong governance understanding
• Stakeholder diplomacy
• Ability to delegate effectively
• Crisis management capability
• Clear written and verbal communication

We kindly ask applicants to avoid submitting AI generated responses to encourage a real sense of who you are. 
 

Our operational days are Tuesday, Wednesday, Thursday. We operate flexibly but our regular team meetings are held on a Wednesday and this role is expected to be accessible for our staff within these days. 

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

D1 £31,168.36 to D3 £38,129.42

Review date

19/04/2026

The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.

The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.

The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.

In summary, the Facilities & Patient Experience Manager is accountable for:

• Safe, compliant and well-coordinated Facilities Services.
• Regulatory readiness across environmental, equipment and hospitality functions.
• Positive patient and family environmental experience and subsequent feedback channels.
• Performance and development of Facilities Coordinators.
• Contract oversight and cost-effective service delivery.
• Continuous improvement across the Facilities function.

Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).

·Evidence of formal training in Infection Prevention & Control principles.

·GCSE (or equivalent) English and Maths.

Desirable

·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.

·Safeguarding Level 3 (or willingness to complete).

·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).

·Qualification or formal training in Quality Improvement methodologies.

·Contract management training.

·First Aid at Work

Knowledge and experience

Essential

·Proven experience managing operational service teams.

·Strong understanding of facilities management within a healthcare or regulated environment.

·Knowledge of CQC standards relating to safety, dignity and environment.

·Understanding of infection prevention, asset governance and stock control principles.

·Experience overseeing service contracts and performance monitoring.

·Awareness of safeguarding and public-space risk management.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Highly people-oriented with strong interpersonal skills.

·Practical mindset - focuses on solutions rather than process for its own sake.

·Able to provide supportive but firm supervision to staff and volunteers.

·Comfortable having difficult conversations when standards are not met.

Personal Attributes

·Visible, hands-on leadership style.

·Strong emotional intelligence and ability to operate in sensitive environments.

·Calm and decisive under pressure.

·Ability to balance compassion with regulatory discipline.

·Strong accountability mindset.

·Confident in holding others to performance standards.

·Analytical thinker able to interpret feedback data and translate into action.

·Excellent communicator across clinical and corporate audience.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.