Courses and communications coordinator jobs

Our Adult Learning Manager is a key operational role within the Adult Learning, Skills and Employment service. The post holder will take lead responsibility for the management and delivery of High Trees’ adult learning and community education provision, ensuring highquality, accessible and impactful learning for local residents.

Working closely with the Head of Adult Learning, Skills and Employment, the post holder will oversee the operational delivery of our Adult Education Budget (AEB/ASF) funded provision and wider community learning offer, including functional skills (English, Maths and ICT), ESOL, community wellbeing, family learning and selected vocational courses.

This is a hands-on management role that combines operational oversight with a strong focus on quality, compliance and continuous improvement. The post holder will lead a team of tutors, learning support staff and coordinators, ensuring excellent standards of teaching, learning and assessment across all provision.

A central aspect of the role is ensuring the adult learning curriculum offer is well-designed, responsive to local need and effectively supports residents to develop skills, confidence and pathways into further education, training and employment.

Employee benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day
each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
• Regular team lunches and generous supplies of office breakfast and snacks!

Exercise and Socialise is a programme of weekly exercise sessions specially designed for different needs, abilities and interests, but all aimed at the frail and unconfident.

For the financial year 2026/27 we have funding to provide 30 classes across the 5 neighbourhoods in Lambeth, maximising coverage and giving space to local needs.

The primary focus is on improving physical health and confidence and getting people active again and increasing their resilience. But it also has secondary aims of decreasing isolation and improving people's mental health.

Specific Duties

1. To assess referrals that come in and assess their eligibility. Help them choose a suitable class based on their ability.
2. Responsible for sourcing accessible venues.
3. Setting up the groups and engaging paid instructors.
4. To provide regular monitoring and impact reports for our funders, using both qualitative and quantitative data to demonstrate how the support has benefited participants.
5. To regularly monitor the KPIs and outcomes set by funders, ensuring the project remains on track to achieve targets and identifying any areas requiring additional support or improvement.
6. To deliver a diverse mix of exercise groups, including chair yoga, seated aerobics, Tai Chi, and seated jive. Offer low-impact sports like table tennis and weight training, and introduce targeted activities specifically designed to overcome the challenge of engaging older men.
7. To promote the groups at meetings and support our comms team to promote the service.
8. To create referral pathways for health professionals, Social Prescribers Link Workers, Neighbourhood Wellbeing Workers, etc.

General Duties

1. Work closely with the Head of Commercial Services and Volunteering.
2. Develop and maintain links with Public Health and the Community Rehab and Falls team.
3. To recruit tutors/instructors who have adequate qualifications and insurance.
4. To make sure relevant information/registers are collected and put on our Podio system.
5. To have relevant information about clubs, groups and MYSocial so that when the course ends, people have the confidence and fitness to join other exercise/activities.
6. Carry out a wellbeing assessment (via the Outcome Star) and monitor at the beginning and at the end of the course to monitor impact on mobility and wellbeing at the end of the course and record and report findings on Podio.
7. Manage budgets and resources.

List some of the key achievements/developments that you would expect a new jobholder to have
completed in the first six months in the role

● To have completed all key training courses relevant to the role and to working at Age UK Lambeth
● Analyse the current service versus the new funding requirements and make adjustments to the system and reporting
● Meet with all the trainers
● Connect with all venues and their contacts
● Set up the shelter scheme exercise classes
● Set up the Awards for All exercise classes

Please note the contract length and salary:

Fixed-term contract of:
● 31.5 hours until March 31st 2027.
● Due to funding, the hours will be reduced to 14 hours (2 days a week) from April 1st 2027 to March 31st 2028.

Salary of:

£27,595 per annum for 35 hours
● Pro-rata: 31.5 hours until 31/03/2027 at £24,835, reducing to 14 hours at £11,038 from 01/06/27 to 31/03/28.

Communications & Engagement Coordinator

We’re looking for someone with strong writing skills, confidence working across digital channels and an interest in student engagement, communications and storytelling.

You’ll support the delivery of clear, effective and engaging communications that help students better understand and connect with the Guild’s work.

Contributing to communications activity across a range of channels, you’ll helping showcase student voice, campaigns and organisational impact through accessible and audience-focused content. The role includes supporting internal communications, proactive PR activity and translating complex topics into clear and engaging messaging for student audiences.

Working with staff and student Officers, you’ll support the planning and delivery of campaigns, identify opportunities to improve engagement and contribute to a joined-up approach to communications across the organisation. You’ll also help protect and strengthen the Guild’s reputation through clear, responsible and consistent communications.

The Role
Role: Communications & Engagement Coordinator
Hours: 35 Hours (to be worked flexibly)
Salary: £26,586 to £30,142 p/a
Contract: Full Time, Fixed Term until July 2028
Location: Exeter/Hybrid 

Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience in delivering communications across multiple channels and working with the press and media.
• You’ll be able to write for different audiences, build relationships and manage a range of projects.
• You know how to simplify complex messages and use data to improve communications. 

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond. 

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

To find out more about this role and working with us, please visit our website.

For general enquiries, please contact us using the details on our website. 

How to Apply?

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1. Please tell us about a time you created communications or content for a specific audience. How did you decide on the approach, tone and channels you used?

2. Please tell us about any experience you have supporting media, press or public-facing communications activity. What was your role and what did you learn from the experience?

3. Tell us about a time you worked with others to plan or deliver a campaign, project or communications activity. How did you manage priorities and collaboration?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager

Emma Bayes, Communications Manager

If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Communications & Engagement Coordinator, you can get in touch with me via the details on our website.  I would love to hear from you!

Dates for your Diary

• Closing Date: 17:00, Monday 15 June
• Shortlisting: Thursday 18 – Friday 19 June
• Interviews: Tuesday 30 June – Wednesday 1 July

FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.

The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.

We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.

The ability to speak Welsh, or a willingness to learn, is desirable.

Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.

As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.

For more information, including accessible formats, please see the attached document.

Interviews will be held via Microsoft Teams, in the week commencing 6th July.

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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.

Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.

Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.

Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.

Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.

Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.

I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.

Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.

Programmes Coordinator

We are seeking an organised and proactive Programmes Coordinator to support the delivery of national educator development programmes, helping teachers, musicians and schools thrive through high-quality training and development opportunities.

Position: Programmes Coordinator (Educator Development)
Salary: £28,680 FTE
Location: Hybrid working with a London SE11 office base and a minimum of one office day per week
Hours: 21 hours per week
Contract: Permanent
Closing Date: 3 July 2026, 10am
Interview Date: 21 July 2026

About the Role

This is an exciting opportunity to join a collaborative programmes team and play a key role in the successful delivery of educator development and teacher training programmes across the UK. You will provide high-quality coordination and administration support, ensuring programmes run smoothly and participants receive an excellent experience throughout their journey.

Key responsibilities include:

• Coordinating training programmes, workshops, events and meetings
• Managing programme schedules, diaries, deadlines and communications
• Acting as a first point of contact for programme participants and stakeholders
• Supporting recruitment, enrolment, induction and progression activities
• Organising logistics for training sessions, observations and events
• Maintaining accurate records, participant information and programme data
• Supporting assignment administration, marking and moderation processes
• Managing online learning platforms and programme resources
• Assisting with financial administration, invoices, expenses and course fees
• Supporting evaluation activities, surveys and impact reporting
• Producing regular updates and communications for participants and stakeholders

About You

We are looking for a highly organised individual with excellent communication skills and a passion for delivering outstanding administrative support.

Essential skills and experience include:

• Experience coordinating schedules, meetings, diaries, bookings or events
• Strong organisational and administrative skills
• Experience working within a busy team environment
• Financial administration experience
• Excellent written and verbal communication skills
• Strong attention to detail and data management capabilities
• Confidence using Microsoft Office 365, including Word, Excel and Outlook
• Ability to manage multiple priorities and meet deadlines
• A proactive and solutions-focused approach to problem solving
• Strong interpersonal skills and the ability to build effective relationships

Desirable experience includes:

• Working within schools, education, further education or higher education settings
• Experience within the arts, music or cultural sectors
• Using systems such as Salesforce or similar CRM platforms
• Managing virtual learning environments or online platforms
• Coordinating projects and events
• Minute taking and stakeholder communications

About the Organisation

This organisation is dedicated to improving access, inclusion and quality within music education. Working with teachers, schools, musicians and young people across the UK, it delivers innovative training and development programmes that help create more inclusive and effective learning environments. The organisation offers a supportive and collaborative culture, flexible working arrangements and a strong commitment to employee development and wellbeing.

Other roles you may have experience of could include: Programme Administrator, Programme Officer, Education Coordinator, Training Coordinator, Learning and Development Coordinator, Project Coordinator, Events Coordinator, Programme Support Officer, Training Administrator, Operations Coordinator or Education Programme Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re recruiting an Events Coordinator to help run our city-centre climate action hub, called Imagine Leeds. Imagine Leeds is an innovative venue where people come together to plan and take action on climate, nature and social justice. It is part of the Climate Action Leeds Network, which was established in 2020.

This post is part of a three-year funding package of £493,000 to support community climate action in Leeds. The funding comes from the National Lottery, Leeds Community Foundation, Bunzl, the University of Leeds and North Star Coffee Roasters. Climate Action Leeds is run by a partnership made up of Voluntary Action Leeds and Leeds Love It Share It CIC.

We are looking for a hard working person who is experienced in organising and delivering events, so we can run an engaging series of events on topics relating to sustainability and social justice.

The successful candidate will help coordinate the day to day activities at Imagine Leeds. The venue provides space for events, meetings, co-working, exhibitions and networking. The successful candidate will contribute to the effective running of this well-loved venue, ensuring that it can continue to serve Leeds’ vibrant community of changemakers and facilitate engagement with thousands of people across the city.

Key outcomes for this role are:

• Bringing together a range of people and organisations to contribute to our mission imagining (and then creating) a more sustainable Leeds, that is zero carbon, nature friendly and socially just. 

  • Organising a minimum of 1 event each month, attracting at least 20 attendees.

• Contributing to the smooth and professional running of Imagine Leeds to help build its reputation as a valuable institution for the city.

• Supporting the mission to find a permanent home for Imagine Leeds.

Duties and responsibilities

In the course of their duties, this post will require joint working with other members of the Imagine Leeds team. Duties may change as the post and programme progresses. Any changes will be discussed with the postholder. 

• Events organising

  • Organising regular events at Imagine Leeds to bring people together to discuss the future of the city.

  • Facilitating events in a way that encourages everyone to feel safe, welcome, and able to take part effectively.

  • Widening participation so that people from a variety of backgrounds are able to get involved in Imagine Leeds events.

• Communications and displays

  • Promoting Imagine Leeds and its events through a variety of communications channels including websites, mailing lists, social media, posters and leaflets.

  • Contributing to the design and production of displays that help people understand how the city works today, and imagine a more sustainable future.

• Venue support and evaluation

  • Supporting people using Imagine Leeds for their meetings and events, including tech setup, accessibility and inclusion, and opening and closing the venue.

  • Ensure ongoing monitoring and evaluation of Imagine Leeds and its users’ activities in the venue.

• Facilities and operations

  • Helping to take care of Imagine Leeds to ensure the venue has a professional look and feel, including tidying and cleaning, and offers a supportive environment for space users.

  • Sharing responsibility for the security of Imagine Leeds, including its equipment, stock and facilities.

  • Helping to improve the systems and processes used at Imagine Leeds, to ensure smooth operation and satisfaction of key stakeholders, regular users and visitors.

• General support and duties

  • Attending team meetings, Imagine Leeds Steering Group meetings and programme-wide meetings and events.

  • Providing information about Imagine Leeds for reports and funding bids.

  • All team members are expected to: 

    • work within and promote the aims and objectives of Leeds Love It Share It CIC, Imagine Leeds and Climate Action Leeds, and present a positive image to the public and other partners.

    • work within the Equal Opportunities framework and promote and support equality, diversity and inclusion within their work.

    • work within our environmental and other policies at all times.

    • take responsibility for their own safety, and ensure that colleagues and visitors are not exposed to danger.

  • Team members may be provided with training to support them in their work, to better deliver key tasks and to aid professional development.

  • Some evening and weekend working may be required.

About St Mary’s

St Mary's is a vibrant and charismatic Anglican Church located in Marylebone, W1. In addition to serving as a place of worship, it boasts a thriving Grade I listed events venue, hosting an average of two-to-three events per week. The venue accommodates a diverse range of events, including conferences, charity events, fashion shows, book launches and wine tastings. 

About You

Are you a people person who thrives on creating seamless, memorable events? We’re looking for a full-time Events Coordinator to join our friendly and supportive team. You’ll play a key role in bringing events to life—from the moment they’re confirmed to the final wrap-up—working closely with clients and leading event-day staff with confidence. If you’re highly organised, calm under pressure, and love building strong relationships, this is your chance to shine in a role where no two days are the same. Warmth, professionalism, and a sharp eye for detail will take you far here.

What You Will Be Doing

• Supporting clients in event planning, including site visits, service bookings, invoicing, and gathering necessary documents and licenses.
• Ensuring legal requirements are met and communicating final event details to clients.
• Maintaining detailed planning records and manage logistics, including booking staff and coordinating with internal teams.
• Writing and sharing event briefs, process staff invoices, and liaise with key departments such as kitchen, facilities, and church groups.
• Providing event-day support by working with Duty Managers, acting as emergency contact on a rota, and occasionally attending events to build client relationships.
• Completing post-event tasks, such as reporting issues and following up with clients.
• Covering for the Head of Venue and Events during absences and ensure compliance with venue regulations.
• Essential skills include strong customer service, communication, organisation, attention to detail, and confidence using Google Suite.
• Desirable skills include experience in events or hospitality, CRM familiarity, and understanding of sound, lighting, and visual requirements.

What We Are Looking For

• Excellent customer facing skills and a commitment to outstanding customer service
• Excellent organisational and time management skills, with administration experience
• Excellent communication skills, both written and verbal
• A solutions mindset, proactive and excellent at problem-solving
• High attention to detail
• Fully confident and competent with Google suite (calendar, sheets)

Benefits

• Salary between £28,500 and £30,000 based on experience
• 23 days paid holiday per year + bank holidays. Extra 2 days holiday at Easter and the office closes between Christmas and New Year.
• Regular staff days and staff retreats
• Your choice of birthday breakfast at the Tuesday team meeting
• Training opportunities and courses

Full details in the attached Job Description

Occupational Requirement

This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Equality, Diversity and Inclusion

St Mary’s is committed to being a diverse church that truly represents the community we serve. We welcome applications from people of all backgrounds, especially those underrepresented in church leadership, including women, and racialised, LGBT+, disabled, and under-served communities.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply for jobs unless they meet every single qualification. If you’re excited about this role but your prior experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are looking for an organised, proactive and relationship-focused individual to join us as Clubs and Bands Compliance Coordinator on a 12-month fixed term contract.

This is a fantastic opportunity for someone who enjoys managing complex processes, working with a wide range of stakeholders and being part of a fast-moving team environment. Sitting at the centre of Clubs and Bands compliance activity, you’ll coordinate licence processes, provide operational guidance and support, and work closely with Regional Club Relationship Managers and internal teams to ensure processes are delivered efficiently, accurately and in line with legislation and organisational requirements.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

To succeed in this role, you’ll need to be confident balancing multiple priorities while maintaining excellent attention to detail and a high standard of service. You’ll be comfortable managing stakeholder queries, interpreting policies and procedures, and handling sensitive or complex situations professionally. Strong administration and reporting skills are essential, alongside confidence using databases, systems and Microsoft Office tools. Experience working within compliance, governance, membership services or stakeholder led environments would be highly beneficial, particularly within charities, membership organisations or licensed settings.

Alongside the compliance and coordination responsibilities, you’ll also support engagement with Clubs and Bands across the wider network. From coordinating communications and maintaining accurate records, to supporting forums, newsletters and wider membership activity, this role offers genuine variety and the opportunity to work across multiple teams and functions. It’s an excellent opportunity for someone who enjoys building strong working relationships, thrives in a busy environment and takes pride in delivering work to a consistently high standard.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        W/C 29th June 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

ABOUT MUSTARD TREE

At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope.

We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence.

Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future.

ROLE PURPOSE

This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training.

The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills.  This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery.

This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression.

Key Competencies

1. World Class Welcome and Customer Service

· Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience.

· Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners)

· Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation.

· Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience.

· Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services.

 

2. Proactive in Living and Sharing our Culture, Values and Behaviours

· Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners.

· Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice.

· Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs.

· Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments.

3. Courage in Problem Solving and Embracing Change to Meet Needs

· Identify barriers affecting participant progression and respond to reduce/remove the barriers

· Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support.

· Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes

· Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes

4. Confident in Safeguarding and Incident Management

· Manage situations calmly and professionally, maintaining dignity and safety for all.

· Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately.

· Work collaboratively with colleagues, contributing to case discussions and team meetings

• Complete and maintain accurate documentation, incident forms, and risk records.
• Attend required training, supervision, and reflective practice sessions and keep up to date with relevant legislation and local statutory and voluntary-sector provision.

5. Skilled in Reporting

· Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact.

• Signpost and refer trainees and participants to appropriate internal services and external agencies, including housing, mental health, benefits, and specialist support.
• Track participant outcomes including engagement, training completion, volunteering, work placements, and employment progression to support internal reporting requirements and funder monitoring.

6. Positive Management of Stakeholders, Partners and Supporters

• Build and maintain strong working relationships with local employers, job centres, statutory services, charities, and third-sector organisations.

• Coordinate referrals and progression pathways into and out of the programme. Establish and maintain pathways into employment, education, training, and volunteering.

• Identify, develop, and maintain work placement and progression opportunities with employers and partner organisations.
• Match participants to placements aligned with their interests, goals, and support needs.

• Ensure placements are structured, safe, and provide meaningful learning and development. Escalate any placement-related issues promptly and collaboratively.

General Duties

• Work in line with organisational policies, procedures, and values.
• Support colleagues and provide cover across services and sites when required.
• Take responsibility for professional development and ongoing learning.
• Act as a positive ambassador for the organisation internally and externally.
• Contribute to environmental responsibility through day-to-day working practices.
• Undertake any other duties appropriate to the role as required.

What we are looking for.

Person Specification 

Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential

Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential

Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential

Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential

Understanding of employability pathways, training provision, and labour market opportunities. - Essential

Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential

Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential

Good interpersonal skills, including verbal and written communication skills. - Essential

Degree-level qualification and/or equivalent experience in responsible roles. - Desirable

Strong time management and administration skills, with the ability to multitask - Essential

Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable 

Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable

Why Work for Mustard Tree

Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day.

Our Culture

• A values-led organisation where compassion, dignity, and respect guide everything we do
• A supportive and collaborative team environment where your voice matters
• A place where lived experience is valued and people are encouraged to bring their whole selves to work
• A strong sense of purpose, with the opportunity to see the real impact of your work

 

What We Offer

• A meaningful role where you can make a tangible difference in people’s lives
• Opportunities for learning, development, and progression, including access to training and mentoring
• A flexible and supportive approach to working, with consideration for work-life balance
• 25 days annual leave plus bank holidays (increasing with length of service), with additional bank holidays and a day off for your birthday
• Employer pension contribution
• Access to wellbeing support, including Employee Assistance Programme (EAP) Perkbox

We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work.

How to Apply

Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you.

This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.

Area Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Area Manager

Location: Royal Borough of Kensignton and Chelsea. please be aware there is no step free access at this premises.

Salary: £45,000

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

Interviews Date: Interviews will commence 12th June 2026.

About the Role

We’re looking for an experienced and driven Area Manager to lead the delivery of high-quality, trauma-informed services across our organisation.

In this role, you will oversee multiple services, ensuring they operate effectively, meet performance standards, and deliver positive outcomes for residents and participants. You will play a key role in driving recovery, rehabilitation, and independence, while fostering a psychologically informed environment.

You’ll lead a team of frontline managers and coordinators, providing strong leadership, oversight, and strategic direction. You’ll also be responsible for managing service contracts, ensuring compliance with organisational policies, and supporting continuous improvement across your services.

Key Responsibilities Include:

• Lead and manage multiple services, ensuring high standards of delivery and performance
• Drive a culture of recovery, inclusion, and continuous improvement
• Oversee service compliance with organisational policies, procedures, and commissioner requirements
• Manage service contracts and support the development and implementation of new services
• Provide leadership, guidance, and support to frontline managers and coordinators
• Monitor performance, analyse data, and implement improvements where needed
• Build and maintain effective relationships with internal teams, partners, and stakeholders
• Ensure services are trauma-informed and promote psychologically informed environments (PIE)
• Support services to achieve positive outcomes for residents, including independence and stability
• Manage risk, safeguarding, and health & safety across services

About You

We’re looking for a confident and compassionate leader who is passionate about delivering high-quality support services.

You will be a proactive and adaptable individual who can lead teams through change, manage competing priorities, and consistently drive improvement. You’ll bring strong leadership skills, the ability to influence others, and a commitment to delivering person-centred services.

You will also be values-driven, with a strong understanding of the challenges faced by individuals with complex needs, and a genuine desire to make a difference.

What We’re Looking For

• Experience managing services within a similar sector (e.g. social care, supported housing, or related field)
• Strong leadership experience, including managing managers or multiple teams
• Knowledge of trauma-informed approaches and psychologically informed environments (PIE)
• Experience managing contracts, compliance, and service delivery against KPIs
• Ability to analyse performance data and implement service improvements
• Excellent communication and relationship-building skills
• Ability to work strategically while remaining hands-on when needed
• A proactive, solution-focused approach in a fast-paced environment
• Strong understanding of safeguarding, risk management, and regulatory requirements
• Commitment to Equality, Diversity & Inclusion

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001. Our founding mission is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound.We develop the hope, optimism and self-esteem of young people so that they can: 

 Lead healthy lives;

Stay in School;

Grow up to become independent productive adults;

 Have lofty aspirations and work to attain their innate potential.

For over two decades, we have supported young people through mentoring, education, employability, personal development, life skills, and community engagement programmes that inspire hope, aspiration, confidence, and resilience. As we mark our 25th anniversary this year, we intend to strengthen organisational capacity, expand partnerships, and scale programmes that positively impact young people and communities across London. .

We are looking for an experienced, dynamic and motivated Programme Manager to lead the Damilola Taylor Trust’s Executive Team, sustain and scale our core youth-focused programmes in South London, providing consistent leadership and operational stability. 

As Programme Manager, you will 

• Manage delivery of the Career pathway programme for schools (CPPFS) courses, which help YP at risk of involvement in criminal activity to engage fully in education by addressing barriers to positive engagement through workshops and career- mentor support at Harris Academies in South London, with a view to reaching 150 students a year.
• Support and supervise the Project Coordinator to implement the project “From Tragedy to Legacy” to celebrate the legacy of Damilola Taylor while highlighting the impact the Trust has made in 25 years supporting young people in inner-city areas of London.
• Lead the Trust’s collaboration initiative with YouthBuild UK, a South London based charity that trains YP to be work ready in a variety of industries including construction, hospitality, customer care and IT to enhance impact of our Career Search and Skills Development (CSSD) programme.
• Design, develop and implement new programmes for delivery in-house or via third party delivery partners
• Agree the Executive Team’s work plan, lead, and motivate staff to create a high-performing team that sustains and scales the impact of our core youth-focused programmes.
• Taking the lead with day-to-day administration and management of the Trust’s programmes, you will maintain a database, produce written communications and reports, information leaflets, website updates, budget monitoring, and negotiate with delivery partners, and manage an array of detailed record keeping
• Contribute to organisational planning and development, including supporting our plan of building capacity to create the organisation required to achieve results that we are committed to
• Support our fundraising team through providing feedback, reports and information to support bid writing activities.
• Key working relationships
  • ​As leader of the Trust’s executive team, you will work closely with our finance service provider, line manage the Administration Officer and Project Coordinator, and be responsible for delivery of our programmes
  • You will develop good working relationships with our project delivery partners, while building in-house capacity for delivery of our main programmes as well as those developed in collaboration with other Social Providers such as YouthBuild UK 
  • Be involved in sector networking and awareness raising on behalf of the Trust.
  • Act as an ambassador for the Trust at all times

• Person specification -Specific experience or skillKey: (E) Essential; (D) Desirable. 

  • Experience of designing, developing and implementing charitable programmes especially to support development of young people from disadvantaged backgrounds (E)

  • Significant experience managing delivery of youth-focused programmes in a small but growing charity (E) 

  • Strong leadership and team skills to motivate, support and work with a team of youth workers (E) 

  • An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E)

  • A positive attitude, high energy and enthusiasm for the work of the Damilola Taylor Trust (E)

  • Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (E) 

  • Self-directed, self-motivated with the ability to work on own initiative to plan and manage own and a team’s workload (E)

• Knowledge, qualifications

  • ·Knowledge of situational leadership and general management practices (E)

  •      Knowledge of General Data Protection Regulations (E) 

  •      An understanding of safeguarding of children, young people and vulnerable adults (E) 

  •      Current DBS certificate (E) but, for a suitable candidate, the post might be offered subject to DBS being obtained)

  • Degree or relevant experience of working in the Social Sector, and or as a Youth work (D)

  • Experience of programme development processes and tools (frameworks, theories of change) (E)

• Personal qualities

  • Commitment to own continuing personal and professional development

  • Commitment to the mission, vision and values of DTT

  • Flexibility to work in a hybrid job, place based; school locations and virtual

  • Commitment to effective relationship building and collaboration

• The Trust is a Safer Recruitment organisation.