Courses Communications Manager Jobs in Liverpool
Ideally FT but will consider 28 hours per week for the right candidate. Home based role with occasional travel to London.
The primary function of this role is to support the CEO and Head of Member Engagement with all administrative activities that relate to our existing membership and training, including updating our CRM system (ThankQ), dealing with membership correspondence and growth, hosting webinars via Zoom, and helping to plan and deliver our annual conference (May 10th in 2023) in London. The postholder will report to the Head of Member Engagement. The successful candidate will have extensive experience of CRM systems and customer service, and experience of charities and membership processes will be a distinct advantage. The postholder will also support the CEO in managing relationships with key external stakeholders and dealing with governance.
Main Duties
• Membership and data:
- Initial contact for all membership, training and stakeholder enquiries
- Processing memberships on ThankQ, to include:
- Importing new contacts and updating contact information as required
- Importing new memberships
- Providing our finance function with the information required to invoice new and renewing members
- Ensuring that ILM Members’ information is accurate and up to date
- Working with the Head of Member Engagement to shape and send appropriate induction materials to new members
- To lead on member data accuracy, efficiency and drive forward any improvements
• Training and events:
- Helping to create new training events on ThankQ and our website
- Overseeing bookings within ThankQ, creating accurate delegate lists and ensuring that Finance have the information required for invoicing
- Assisting with organising events on Zoom, including sending panellist and delegate links
- Starting and hosting webinars, sharing this responsibility with the Head of Member Engagement (this postholder will not actually be delivering any training)
- Helping to process videos and uploading these to the website, after webinars and training have completed.
- Sending certificates, recordings and slides to all delegates after training courses are completed.
- Assisting with the administration of our main qualifications, the Certificate in Charity Legacy Administration and the Diploma in Charity Legacy Management, and all other training programme administration
- Creating name badges and a final delegate list for the ILM Annual Conference in May 2024 (and each year)
• Governance
- Supporting the CEO in sending out Board Papers and other Board communications
- Assisting with Board meeting minutes as required and setting dates for meetings
- Maintaining our secure archive of Board Papers and other documents
• Finance and debt management
-Working to maximise the ILM income / accounts by taking the lead on the identification and chasing of debtors (course sales, membership, and all other outstanding debts) for 0.5 days per week on average
Please download the JD and person specification for further information.
Please ensure that you submit both a CV AND a cover letter. We will be unable to consider your application unless we have both.
We reserve the right to close this advertisement early if necessary.
Would you like to be part of a global effort to eliminate hepatitis C? We would welcome enthusiastic applicants with a passion for delivering services to underrepresented communities to join our efforts and ensure we reach out to as many service-users as possible, enabling what can be lifesaving treatment for many.
We are looking to expand our community team in the Merseyside and Cheshire Operational Delivery Network and are keen to hear from applicants who may have experience within substance misuse services, supporting volunteers or may have been personally affected by hepatitis C.
We are currently looking for a skilled Peer Support Lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity.
Working under the guidance of the existing Peer Programme Manager and as a crucial team member in this area, the successful applicant will be integral to the continuation and development of the project, recruiting and coordinating peers. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings and ensure that service users are referred and supported through hepatitis C treatment and care.
This post requires extensive travel across the region, and it is desirable for the post holder to hold a clean driving licence and have their own vehicle for work related travel.
The Hepatitis C Trust is a ground-breaking national charity. We provide information, advocacy, services and individual support, working with pr...
Read moreThe client requests no contact from agencies or media sales.
Do you want to be part of creating a more just and equitable society? Facing History & Ourselves uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. Join our growing team to help us ensure more young people grow up to be critical and empathetic thinkers, who are equipped to stand up against injustice and play their role as active responsible community members. As part of our growing programme team, you will help us to bring Facing History’s approach and resources to a growing number of educators and provide support to them as they implement our work in their classrooms.
Role Overview
The Programme Associate delivers Facing History training and support to educators, helps to build and engage our network of teachers and, using Facing History’s pedagogical framework, creates clear and accessible curriculum materials and resources.
The Programme Associate will initially be managed by the Executive Director and be accountable to our Senior Programme Associate (responsible for programme delivery) and Senior Curriculum Developer (responsible for developing and adapting educational resources) respectively for work that falls into their areas of responsibility.
This post holder will be required to attend meetings in London and there will be travel across the UK. Proximity to good transport links is therefore essential.
Key Duties and Accountabilities
Working alongside the programme team, the postholder will have the following key duties and responsibilities:
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Programme Delivery: planning, preparing for and delivering training for educators both online and in person.
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Teacher Community Support and Engagement: creating relationships with teachers across our community, and running events and opportunities for them to engage more effectively with the organisation. Supporting the development of our teacher engagement journey and implementing new elements of this as they are developed. Supporting our developing online communities, and working to build and expand membership and engagement with them. Supporting evaluation and monitoring of the work, utilising relationships with teachers to secure their participation in surveys, focus groups and evaluation studies, as needed. Working with the Programme Administrator to ensure that regular communications go out to the educator network and to keep the database up to date.
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Programme Partnerships: alongside the Senior Programme Associate identifying and developing partnerships with schools, academy trusts (England), regional bodies and third sector organisations who can help to disseminate our work and become potential delivery partners.
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Content Development: alongside the Senior Curriculum Developer, developing web- and print-based content for teachers and students, including lesson plans, units, study guides, and other resources. Researching, writing, and summarising complex histories to provide context for resources. Maintaining knowledge and expertise in best practices in teaching, pedagogy, and assessment, and ensuring those practices are reflected as appropriate in Facing History content. Providing content for our Ideas This Week website page and providing other means of supporting teachers to respond to current events in their classrooms. In conjunction with the Programme Administrator write / review content for Facing History UK social media activity linked to existing and newly developed resources.
Other: contributing to the smooth operation and effectiveness of the charity as part of a small team, representing the charity at events and conferences as required, and supporting the work of other members of the team as reasonably required.
To apply, upload your up-to-date CV (two sides of A4 or less) and a covering letter / statement (two sides of A4 or less) which clearly outlines, with examples, how your experience matches the Core Competencies and Skills required for the role. Please also complete and return the Equal Opportunities form included in the downloads section. Apply via Charity Job and upload these documents.
Closing date is Monday 8th January at 10am. Initial interviews will take place w/c 15th and 22 January.
Facing History and Ourselves uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. We provide educa...
Read moreThe client requests no contact from agencies or media sales.
The National Church Institutions (NCIs) are national administrative bodies that work together to support the mission and ministry of the Church of England. Their activities are hugely varied, ranging from management of a multi-billion-pound investment fund, to a grant-giving charity, a housing service for retired clergy and the administration of four multi-employer pension schemes.
Voluntary Income in The Church of England is over £800M a year, and funds 75% of the cost of parish ministry. The Church of England National Giving Strategy 2020-2024 has invested over £7.5M in enabling giving and encouraging generosity within its churches. Giving is one of the top 5 priorities for the Archbishops’ Council and the Church of England continues to invest in the National Giving Strategy and Team to encourage giving within its churches.
The National Giving Team, work alongside Dioceses to maintain growth in annual voluntary income by investing in national resource, emerging technologies, and exploring alternative funding streams and income generation initiatives.
Introduction
As Regional Giving Advisor, you will work in the National Giving Team to support the network of Diocesan Giving Advisors in the South. You will share your knowledge and insight to help churches enable giving and grow generosity.
You will support the adoption of good practice in churches and dioceses through project management, delivering key projects such as the Giving Advisor Fund, Cornerstone, Digital Giving, the Contactless Device roll out as well as a range of new projects and giving initiatives. The post holder will work collaboratively within the Giving Team, and colleagues in the wider directorate.
You will need to have experience of giving in the church and providing strategic advice to senior Managers and key stakeholders. An excellent facilitator and communicator, you will externally represent the Church of England on all giving issues.
The closing date for applications is Wednesday 6 December 2023 (midnight).
Interviews will be held on Wednesday 13 December 2023.
The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds and other under-represented groups.
With its 12,000 parishes and 16,000 buildings the Church of England is a Christian presence in every community and plays a vital role in the life ... Read more
The client requests no contact from agencies or media sales.
Ince Benet, is a newly refurbished Retreat and Prayer Centre, owned by The Augustinian Sisters and is part of the Ince Blundell Hall Estate, Merseyside.
Our ten bedroomed retreat house it is an ideal venue for individuals and groups looking residential retreats, quiet days and well-being days.
We are looking to appoint a Retreat Administrator with an understanding of the Christian faith who will coordinate the day-to-day functioning of Ince Benet, promoting, marketing and budgeting to make it a venue for courses, retreats and overnight accommodation ensuring it maintains its unique character and caring ethos.
You will need to possess excellent marketing, networking and leadership skills whilst being sensitive to the variety of needs for all those seeking a. place for retreat and Christian spirituality in its various forms.
Although being resident isn’t a requisite part of the job, this is an exciting opportunity for someone who is considering a sabbatical or who would be interested in developing their own spiritual life alongside the distinctive nature of Ince Benet as a place of prayer, retreat, discernment and hospitality.
Please apply by CV and Cover Letter as an introduction, stating relevant skills and experience (one side is sufficient)
The client requests no contact from agencies or media sales.
Salary: £40,000
Hours per week: 35 hours per week as a 2-year fixed appointment. Home-based role with opportunity for flexible working pattern.
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
Headline: New Ambitions for Membership at NCT
About the role
At NCT, our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future.
We are the charity that supports people as they become parents.
We’re here to support every parent and their unique experiences of pregnancy, birth, and early parenthood. No exceptions. This means tackling the top challenges facing new and expectant parents today head on – overstretched maternity services, disparities in quality of care, the crisis in postnatal support, and the rising cost of living. Getting this right will have far-reaching benefits, not just for parents, but also for babies, children, families, and our whole society.
We’re recruiting a Senior Membership Manager to lead the review and revitalisation of our current NCT Membership programme as one of our 2023-25 ‘For Every Parent’ strategic commitments. You will help build an ambitious growth strategy that attracts, engages, motivates and retains members to be part of the NCT community and considers how we can best continue to serve our valued membership base.
This is an opportunity for a creative self-starter to make your mark! We’re looking for someone with track record of building and leading a large membership programme (or equivalent) in an impact-driven environment. We want to hear about your background, ideas and enthusiasm for delivering impactful supporter experiences that generate engagement and loyalty. Please visit our NCT for further details on job description.
We are taking positive action to increase diversity throughout our charity, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page on our website to apply directly.
Closing date: Monday 11th December 2023
We're here to support parents. We give them accurate, impartial information so that they can decide what’s best for their family, and...
Read moreThe client requests no contact from agencies or media sales.
SOS is a small charity with a big ambition: to help secure a thriving and resilient future for critically endangered Sumatran and Tapanuli orangutans, as well as the people living alongside them.
Our Corporate Partnerships Manager will play a vital role in helping us to develop and deliver values-led corporate partnerships to engage and inspire new and existing company partners, their staff and their customers to take action for the future of rare orangutans and their precious rainforests. You’ll be joining a fast-paced, dynamic team and we’ll do everything we can to help you succeed. This opportunity offers some unique rewards – this is a real chance to play a vital role in the protection of an iconic species and their precious rainforest habitats.
If that’s the sort of challenge that excites and energises you, we can’t wait to hear from you. Come and join one of the most innovative, nimble and dedicated conservation groups in the UK, as we ramp up our efforts to realise a flourishing future for orangutans, forests and people.
The client requests no contact from agencies or media sales.
If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager.
Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.
This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.
This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers.
Safeguarding
Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose.
For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional.
About the Peer Support Service
The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience. Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience.
This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence.
Applications
Please send your CV and a covering letter demonstrating how you would be perfect for this role.
Applications invited from Monday 27 November to Monday 18 December by 10am.
First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024.
For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to...
Read moreThe client requests no contact from agencies or media sales.
St Beuno’s Jesuit Spirituality Centre is in North Wales and is a work of the Jesuits in Britain. St Beuno’s has a full programme of about 200 retreats and courses all year round and is well known, popular and in demand as a retreat destination by people across the UK and abroad. The location is exceptionally beautiful and the house, built in 1848 and is a Grade II* listed Welsh historic monument.
The Fundraising & Marketing officer will grow voluntary income and market the retreats to a wider audience to support the mission of St Beuno’s.
The postholder will deliver on
- Direct Mail one-off and regular gifts campaigns and legacy marketing.
- Trust fundraising research, application writing and submission from Church, national and regional funders.
- Legacy administration, promoting gifts and stewarding pledgers.
- Data excellence for fundraising compliance and insights to support income growth.
- Content creation to attract new retreatants & develop a SEO strategy to support it.
- Ensure a strong brand identity.
- Develop a multichannel marketing and communications strategy to engage Church audiences. Ensure that this strategy is effectively budgeted.
- Measuring and report on KPIs related to growth.
- Be passionate for the work of retreat centres.
This job is for you if you
- Have a sympathy for the Work of St Beuno’s spiritualty centre.
- Value the difference, from experience, that a time of retreat can make.
- Work with a variety of stakeholders
- Have experience in fundraising and or marketing.
- Want to bring excellent communication and IT skills to this role.
You must be permitted to work in the UK. St Beuno’s is not able to obtain a work visa for this post.
Please submit a CV and covering letter of up to 2 pages of A4.
There are over a hundred Jesuit priests and brothers in Britain, ministering to communities all over the country, working as parish priests, ch...
Read moreThe client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a key role with the Social Research Association (SRA), a friendly educational charity and membership body. As our Training Coordinator, you'll balance planning and organising skills with your people skills, to help our training programme thrive. Providing training is a vital part of our purpose, helping researchers gain the skills and knowledge they need. We run around 150 training courses a year with our stable of expert trainers.
You’ll be responsible for planning and organising our annual programme of short courses, working closely with trainers, attendees, the website manager and staff. Candidates don’t need to know anything about research and a background in training is not essential either, as long as you can offer the skills, experience and dependability to coordinate a large scale programme of activities.
We’re a small and well-run organisation, with a friendly and busy team.
This exciting opportunity has arisen due to retirement of the existing team member, who has agreed to stay on for a considerable handover period.
Who we are
The Social Research Association (SRA) promotes excellence in social research. It was founded in 1978 and has been a registered educational charity since 2008.
We are a growing organisation, small but ambitious, with a staff team of six providing membership and training (our two main income-generating services) to the UK social research community. Events, publications and guidance are devised by volunteer groups and staff, and a board of trustees ensures governance and oversight. There are currently over 1500 individual SRA members from across the profession, in government, universities, research agencies, charities, and consultancies.
Our ambitions are to support the sector to deliver the best research possible by sharing practical expertise, experience, resources and a community in which members of the social research sector can engage with one another. As a driving force in the social research sector, we want to create positive impact however we can. Recently, this has extended to commissioning and sharing insight about diversity and inclusion among researchers, and continuing that work to support greater inclusion amongst research organisations and in how research is conducted.
Summary:
Training Coordinator - permanent contract
Hours: full-time, 37 hours per week
Salary: £26,000 – £30,000 depending on experience
Location: home based, with occasional visits to London for meetings or events
Holidays: 28 days + 8 public holidays
Reports to: Operations Manager
Role duties:
Organise training activities
· Plan the future requirement for each course on a rolling basis
· Assess the demand for each course and seek to match availability to this
· Work with our freelance trainers and partners to arrange dates for their courses
· Liaise with the website manager to make each course available for registration
· Write publicity material, including marketing emails
· Represent the SRA’s training programme as the first point of contact for attendees and trainers alike.
· Update and liaise with trainers as course dates approach
· Monitor course registrations and arrange additional publicity as needed
· Generate attendance lists and other course materials
· Maintain key records, follow up any late-payers
· Gather and share feedback on courses for quality improvement purposes
Troubleshoot live courses
· On course days, respond rapidly to queries from trainers and attendees
· Work closely with the person providing tech support to ensure full attendance
PERSON SPECIFICATION
We're committed to creating an inclusive culture where everyone can reach their full potential. We encourage applications irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate candidates.
Job-related experience and/or lived experience
Essential
· Experience of coordinating the delivery of projects, activities, products or services
· Experience of working in a fast-paced admin environment, with the ability to manage your own workload and balance priorities to meet deadlines
· Able to work flexibly across varied activities
· Experience of building relationships with internal and external stakeholders
You must be legally able to work in the UK, with a reliable internet connection at home and a quiet place to work.
Desirable
· Experience of working in the UK charity sector
· Experience of working in a small organisation
· Experience and/or understanding of the social/market research sector
· Experience of content management systems and email marketing software
Skills and abilities
Essential
· Highly organised, detail-focused
· Excellent at maintaining relationships with great interpersonal skills.
· Resourceful and practical with excellent problem solving skills and initiative
· Good communication skills
· Collaborative and adaptable, able to work with a range of individuals
· Good literacy and numeracy
· Competent user of MS Office suite, particularly MS Excel.
Final deadline: Wednesday 6th December 2023
You'll be asked for:
- your current CV, and
- a covering letter that focuses on answering these questions:
- Why are you interested in this role? (Up to 150 words)
- How do your experience and skills make you a good fit for this role? Please refer to the person specification. (Up to 500 words)
First interviews will be held by video conference on Weds 13th and Thurs 14th December, and you'll be notified if you have been invited to interview by close of play on Monday 11th. Final interviews to be held in the week of 8th January.
You'll be asked for:your current CV, and a covering letter that focuses on answering these questions:
1) Why are you interested in this role? (Up to 150 words)
2) How do your experience and skills make you a good fit for this role? Please refer to the person specification. (Up to 500 words)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are working with a fantastic higher education client in their search for a Marketing Lead for a 3-6 month contract role.
The post holder will be an all-round marketing generalist who has experience with social media, SEO and copywriting. You will lead on the development and implementation of strategic marketing plans.
Key responsibilities include:
- To develop and implement an integrated and strategic annual marketing plan in line with the School’s strategic plan and the University’s overarching strategic plan.
- Align the School marketing plan with overarching marketing planning frameworks and ensure that it is evidence-based, covering all products (courses), study levels and markets relevant to the School.
- To develop, maintain and optimise marketing webpages relevant to the assigned School / Schools, ensuring course information is up-to-date and content is compelling and relevant to the audience(s), taking a mobile-first approach and in consideration of Search Engine Optimisation (SEO).
- To support the creation of content and collateral to support marketing plans – to include printed collateral, photographic assets, video content, case studies, advertising copy and conversion content – ensuring the consistent and creative application of the brand.
- To source and write high quality, relevant and engaging copy for a variety of media.
- To identify key marketing channels specific to the School’s courses and subject areas and use specifically adapted messaging and content to engage audiences.
- Help co-ordinate specific School showcase, recruitment and conversion events, ensuring content is engaging and the School is well presented and the events run smoothly.
- To be the main point of contact for marketing for your assigned School / Schools, managing the relationship with key senior stakeholders – including the Heads of School, Department and Subject.
Person specification:
- Demonstrable experience in marketing at strategic, tactical and operational levels, including the use of market research, insight and analysis to identify and evaluate marketing opportunities and to inform plans
- Experience in marketing to youth audiences using an evidence-based, segmented and targeted approach
- Knowledge and understanding of cultural differences and how to manage these in the context of student marketing
- The ability to develop annual evidence-based operational marketing plans and campaigns to deliver on a longer term strategic plan
- Experience of using initiative and creativity to resolve problems, that may be predictable but not routine, identifying practical and suitable solutions
- Excellent written and oral communication skills including the ability to adjust information that needs careful explanation or interpretation to suit the needs of different audiences
What's on offer:
This is a 3-6 month contract role and is the perfect opportunity to make money while you build upon your experience. This is a full-time role offering remote working. Day rate £133-£155 (Inside Ir35)
Interviewing and hiring straight away, please apply today so as not to miss out!
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
With over 25 years combined experience we know exactly how hard it can be to recruit the best talent for your team. This is why we have develop...
Read moreABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
At a time of unprecedented demand for our services at NEA we have a fantastic opportunity for someone to join us in the position of Training and Assessment Officer to work on a full-time basis, 37 hours per week.
As part of NEA’s Development and Partnerships Directorate, you will report to NEA’s Head of Training and Assessment.
Acting as course tutor and examiner, the successful candidate will be responsible for delivering NEA’s training courses and qualifications to a wide range of organisations, including local authorities, housing associations, voluntary and community groups, and commercial organisations across England and the wider UK. Our courses cover key issues associated with fuel poverty, fuel debt, affordable warmth, low carbon technologies and practical energy efficiency advice.
Our Training and Assessment Officers assist in the development of future assessment-based qualifications and have the ability to recognise new areas of opportunity; designing, developing and producing engaging and innovative training presentations and material as appropriate, for face-to-face and online delivery of current and future training and assessment products.
This role requires a relevant training or education qualification and recent demonstrable experience of delivering adult training. Ideally, you will also have experience or knowledge of fuel poverty, community development, debt or money advice, consumer issues and/or housing.
Training and Assessment Officers will on occasion be required to work outside of normal office hours and away from home; driving will sometimes be required.
This post provides an exciting and rewarding opportunity to help the charity deliver its work programme as a major national provider of energy advice services whilst developing and working on projects that bring social benefits and improvements to the well-being of low income and vulnerable householders whilst also meeting environmental goals.
What you will need to succeed
To be successful in this role, you will have demonstrable experience of adult training delivery, course design and development, and hold a relevant training or education qualification.
The right candidate will be engaging with excellent communication skills and the ability to effectively communicate with a diverse range of internal and external stakeholders. You will have sound presentation skills and a creative and structured approach to training delivery.
You will be highly organised, self-motivated and have the ability to work individually and collaboratively as part of a team.
It is important that the successful candidate shares NEA’s core values, and you should be able to demonstrate a commitment to the aims and objectives of NEA and the eradication of fuel poverty. Experience or knowledge of fuel poverty, community development, debt or money advice, consumer issues or housing is desirable.
It would be beneficial for the successful candidate to have experience of working with vulnerable householders, low-income and/or other disadvantaged groups however, this is not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering
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£27,853 - £32,621 per annum (scale 6 – SO1, Points 18-25) plus London weighting of £3,300 if applicable
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11½% non-contributory pension
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus all local public holidays (within the region you are based) per annum
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Flexible working arrangements including the opportunity for Hybrid working
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Enhanced family friendly payments
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Employee Assistance Programme
The closing date for all applications is 12:00 noon Friday 01 December 2023. We anticipate interviewing in the 2 weeks following Monday 11 December 2023. Full details of the posts and an application form are available on our website.
NEA began almost 40 years ago when students at Durham University established a group of volunteers to install loft insulation in the homes of e...
Read moreThe client requests no contact from agencies or media sales.
Closing date: 3rd December
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role will take the lead on our community management and building activities, along with the opportunity to work across our wider social programme. As part of this you’ll manage key suppliers, and build strong relationships with internal teams with responsibilities for direct contact with our social audiences.
As well as making sure the right processes and frameworks are in place for the smooth running of daily team operations, the position has a key role in our crisis comms processes both in and out of standard working hours (the latter on a rota).
Alongside these core responsibilities, the role will work with the wider team to create compelling social-first content and deliver impactful campaigns.
It’s an exciting time to join our Social team as we continue to embed a new strategic plan, with an ambition to increase the volume and quality of our audience engagements a key part of our approach.
About you
We’re looking for a self-motivated, proactive digital professional with a real passion for social media and experience working across accounts with high volumes of user engagement. You’ll be expert at managing online communities and driving positive user interactions and satisfaction.
You’ll be cool in a (comms) crisis, have good social listening experience, and be a great platform and supplier manager with the ability to utilise all our tools to the best of their capabilities in line with key team objectives.
Alongside your community-focused skills, you’ll have good experience across all areas of social. You’ll know how to make us stand out from the crowd through brilliant channel and audience-specific content, driving performance through data and insight and a healthy talent for spotting trends and opportunities
Of course you’ll be a great communicator, able to craft engaging copy, but with a real speciality in embodying a brand personality in your social responses and managing sensitive conversations across platforms.
The ideal candidate will be able to quickly pick up projects and campaigns, and have experience using social across a mix of owned, earned and paid strategies.
Most important of all, you’ll need to be passionate about the role of social to help us create real change for people living with dementia.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Do you have a passion for connecting with people and championing marine environments?
Our Dee Estuary Community Engagement Officer
Salary: £23,179 – £29,621 per annum
Contract type: Fixed term, ending 31st March 2025
Working hours: Full time, 35 hours per week
Location: Hollybank House, Poole Lane, Thornton-Le-Moors, CH2 4JF
This rewarding role, supported by the National Lottery Heritage Fund, will lead to the successful delivery of the Our Dee Estuary project (ODE). The ODE Community Engagement Officer will work with audiences across the Dee Estuary to offer opportunities for development of knowledge and skills. Building connection with coastal heritage and wildlife for communities is at the heart of the project’s work.
Our Dee Estuary is a Tidal Dee Catchment Partnership project led by Cheshire Wildlife Trust. The project aims to connect the coastal communities of the Dee Estuary (Wirral, Cheshire West and Chester, Flintshire and Denbighshire) with their natural heritage to create a new community of stewardship to effectively conserve and safeguard it. It is a cross-border project working on both the English and Welsh shores of the Dee Estuary and aims to catalyse an estuary-wide approach to governance, communications and engagement.
As a team player and someone with strong people skills and passion for coastal heritage and wildlife you will develop productive partnerships with organisations, groups and volunteers around the Dee Estuary to facilitate action and engagement for wildlife. This involves the delivery of public engagement events, nature connection opportunities, citizen science and practical conservation action as well as training courses and volunteer development and support. To succeed in this role you will need to be organised as well as work flexibly and independently.
This is a full-time role. Your contracted working base will be our office space at Hollybank House, Thornton-le-Moors, Chester. However, you will be frequently traveling along the Welsh and English coasts of the Dee Estuary and visiting our HQ at Bickley Hall Farm in Malpas, Cheshire.
This role will include occasional weekend and evening work, all overtime is claimable in lieu.
The closing date is midnight on 11th December and interviews will be held on 19th December.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Cheshire Wildlife Trust we embrace agile working with a focus on supporting you to achieve your objectives alongside a healthy work-life balance. We operate a hybrid working policy with most staff working at least part of the week from home and/or out on site.
No agencies please.
The Business Senior Data Analyst is responsible for ensuring that the data, insights and intelligence necessary for making the best-informed decisions are available to whomever needs it in the organisation, in an appropriate and accessible format, whenever it is required.
This role is responsible for delivering the data and intelligence as requested to teams across the organisation, as well as seeking out and discovering relevant insights to support the organisation’s delivery operations and strategic direction.
The role will support the Head of Strategic Intelligence in preparing and presenting data, insights and intelligence and embedding a culture of evidence-based decision-making across the organisation in line with the Data Strategy.
Role responsibilities
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Research, analyse and prepare material related to internal and external evidence, data and trends, both qualitative and quantitative, in order to inform strategic decision making.
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Produce the organisational performance dashboard and develop innovations to improve the insights gained from the dashboard, working with colleagues from across the organisation to develop directorate and department dashboards and scorecards ensuring that systems and processes are in place to report accurate and appropriate information regularly.
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Curate the online Data Hub for collating and sharing relevant data, insights and dashboards to the whole organisation, ensuring that the data is of high quality, is robust and is available to inform decisions at all levels and timeframes, providing a good understanding of the purpose and limitations of the data.
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Develop our resources to improve the organisation’s data literacy through course content, resources, guides and tools, to better enable the whole organisation to use data in their work.
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Maintain and enhance the community of data champions across the organisation, the Data Den, promoting a community where knowledge, best practice, expertise, learning, and experience is shared across those who work closely with data. This will help to ensure that we have the best and most appropriate data expertise available for our key organisational priorities.
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Work closely with certain external organisations to share data and intelligence that will build our knowledge base, expand our intelligence and understanding of the UK poverty problem space, and increase our external networks, enabling us to be better informed for the future.
Person Specification
Technical skills and minimum knowledge:
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Experience with analysing, interpreting and presenting data in order to inform organisational decision-making, making use of relevant software tools including MS Excel, MS Power BI, Nvivo, Tableau or equivalents. Understanding and experience of quality assuring analysis, applying appropriate tests and communicating clearly the meaning and limitations of data.
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Ability to undertake analysis and synthesis of large volumes of data and information, evidencing the ability to collect, organise, analyse and disseminate significant amounts of information – qualitatively, quantitatively, or both.
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Knowledge and experience of survey methods. Ability to design and deliver high quality survey data and advise colleagues carrying out or commissioning surveys.
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An effective communicator, verbally and in writing, able to work collaboratively demonstrating excellent diplomatic and interpersonal skills.
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Experience of promoting culture change across teams; driving multiple collaborative projects; and overseeing new processes & systems
More than 14 million people in the UK live below the poverty line. The Trussell Trust knows it takes more than food to end hunger. So they ...
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