Courses manager jobs

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.  

We are recruiting for a Wellbeing Practitioner to join our specialist Smoking Cessation Service to help people on their journey to reducing and/or quitting smoking. Experience of smoking cessation is desirable, but what's more important is an understanding of social prescribing and a commitment ot empowering inidviduals and communities.

Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.

What We Offer:

· 33 days holiday a year

· A supportive, values-driven team

· Flexible working arrangements

· Ongoing training and development

· Opportunities to shape innovative mental wellbeing support

The Quality Mark Programme Lead will play a key role in shaping and supporting the strategic direction of our work with community and faith-led night shelters across England. Using insights from data and frontline experience to inform and strengthen the organisation’s wider work with night shelters, funders, stakeholder and partners.

The Quality Mark Programme Lead will be at the forefront of delivering and developing Housing Justice’s Quality Assessment Framework, a set of standards for non-commissioned emergency accommodation across England. This role is central to supporting shelters to meet and maintain high standards in safety, dignity, and service delivery for people experiencing homelessness. The postholder will lead the operational delivery of the Quality Mark, provide guidance and leadership to a small team, and engage with stakeholders to ensure the framework continues to reflect emerging best practice.

This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.

The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.

This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.

Main duties

• Strategic leadership to alumni engagement, including:
  • Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
  • Managing budget and project timelines to ensure projects are delivered effectively
  • Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community

• Alumni Engagement and Volunteering:
  • Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
  • Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
  • Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
  • Managing the online alumni platform (STA) and its integration with other platforms .
  • Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
  • Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust

• Programme management and Alumni Support:
  • Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
  • Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
  • Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
  • Overseeing the development of content and activities to support young alumni transitioning to HE
  • Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
  • Ensuring appropriate systems and processes are in place to manage programmes and events for alumni

• Alumni Giving and Relationship Management
  • Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
  • Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
  • Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
  • Identifying potential mid to high level alumni donors and working with the Development team to cultivate
  • Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners

• Team Management:
  • Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
  • Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
  • Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
  • Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
  • Member of extended-SLT

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
• Has experience working within or an understanding of the not for profit sector and/or the education sectors;
• Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
• Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
• Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
• Building relationships with significant, diverse stakeholder groups
• Experience of managing volunteers and volunteer stewardship
• Excellent verbal and written communication and strong analytical skills
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Working collaboratively across teams and within a small team
• Line management and leadership of a small team
• Adapting to new opportunities and trialling new initiatives
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Has experience of building philanthropic support through alumni
• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
  • Salary: £60,000-£64,000 per annum
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check will be required

Interviews

Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Are you an organised, detail-oriented administrator with a passion for delivering high-quality events and supporting healthcare professionals? Join the RCR Learning Team and play a key role in contributing to shaping the future of radiology and oncology education as our Events and Governance Administrator.

As our Events and Governance Administrator, you’ll support the delivery of impactful learning experiences for doctors across the UK and beyond. In this role you will support doctors volunteering in various capacities while ensuring good governance. You’ll have strong organisational and communication skills as you collaborate with members of the team on a range of activities such as supporting doctors volunteering and developing weekly webinars. 

This is a busy and rewarding role in a team dedicated to delivering high-quality learning for clinical radiologists and oncologists, aiming to improve patient care.
 

What you’ll do:

• Coordinate the National Subspecialty Webinar Series (Sept 2025–June 2026)
• Support our volunteer doctors who work with the learning team on our events and activities, through recruitment, onboarding, and recognition
• Collaborate with Special Interest Groups and internal teams to ensure smooth event delivery
• Provide administrative support across the RCR Learning Team to ensure excellence in every interaction

What You’ll need:

• Experience in event administration and stakeholder management
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities
• Confidence using Microsoft Office, Zoom, and CRM systems
• A proactive, collaborative mindset and attention to detail

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

• Are you energised by hitting targets and building lasting partnerships?
• Do you love turning ideas into income and conversations into opportunities?
• Are you ready to make a meaningful difference through business development in the education and charity sectors?

Then this could be the role for you.

We are looking for a Business Development Officer to help drive the growth of Learning on Screen—the UK’s leading charity for moving image in post 16 education. This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. You will play a key role in helping us diversify income by generating revenue through B2B sales, partnerships, and sponsorships.

What you will be doing

• Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
• Researching, identifying, and converting new leads across the education sector
• Supporting the development of sponsorship and partnership opportunities with external funders and collaborators
• Building and maintaining strong stakeholder relationships to maximise value and engagement
• Creating compelling proposals and marketing materials to support income-generating initiatives

What we are looking for

• Experience in B2B sales, partnership development, or fundraising (ideally in the non-profit or education sectors)
• A confident communicator with excellent writing and presentation skills
• Someone who is proactive, target-driven, and able to manage multiple priorities
• A collaborative mindset and the ability to engage with a wide range of stakeholders
• Strong data awareness, able to monitor performance and spot opportunities

This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

About the service...
North Yorkshire Horizons is a service made up of several key partners including Waythrough, enabling the development of a peer led, recovery community. Providing a safe environment in which people can develop the life skills, and confidence to achieve and maintain recovery and abstinence from their substance misuse, successfully re-integrate into society, and become active, contributing citizens.

About the role...
The Drug and Alcohol Worker will be an integral member of the dynamic multi-agency team providing harm reduction advice, needle exchange provision, crisis case management, Single Point of contact cover and developing and delivering comprehensive and tailored individual interventions that will include delivery of a full range of open access, structured, one to one and group support.

The post holder will be expected to work closely with appropriate partners and stakeholders within office based, community and outreach settings.

About you...

• Knowledge and understanding f the issues caused by substance misuse. 
• Experience of delivering 1-1 and group interventions.
• Ability to carry out assessment and contribute to recovery and risk management plans. 
• Ability to work with people with multiple needs and those who are vulnerable.  
• Ability to appropriately deal with complex queries.
• A relevant qualification in Health and Social Care.
• A valid UK driving licence and access to a vehicle, is not essential but it is desirable.

We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.

If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential and career aspirations.

The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

Who we are...
Waythrough (Formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
 

What can Waythrough (Formerly Humankind) offer you?
�� A rewarding role that allows you to make a tangible impact in your community.
�� Opportunity for professional growth and development in the field of substance misuse and criminal justice.
���� Collaborative and supportive work environment.
��️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
�� Annual leave purchase scheme
�� Enhanced occupational sick pay
 % Enhanced employer contribution to your workplace pension
�� Death in service benefit
✍️ Free Will writing
�� Eyecare vouchers
��️ Blue light card discount
�� Fantastic learning and development opportunities, including free training courses
�� Work-life balance- flexible working and family-friendly policies
��‍♀️ Happy, Healthy You! – our wellbeing offers for our workforce
��Employee Assist Programme and Waythrough Support Networks

Waythrough (Formerly Humankind) is an equal-opportunity employer.
If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. 

Do you have experience in advisory, information, advocacy or guidance role supporting local communities? We want to hear from you! 

We have an exciting opportunity for a part-time Casework Services Coordinator to be part of our North East Team ensuring that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way which provides a person-centred solution, based on immediate presenting needs and circumstances.

This is an exciting time to join our established team at a time when the RBL are focusing on making the beneficiaries journey the best it possibly can be.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Casework Services Coordinator you will provide excellent customer service at every opportunity ensuring our team are supported with administrative tasks to deliver an extraordinary and unique service to our beneficiaries when they need us.

You will work closely with Case Officers and the Casework Services Manager to meet the immediate needs of beneficiaries referred to the North East Team. 

Key responsibilities:

- On day-to-day basis you will be responsible for providing administrative support to the casework of the Area Team.
- Contact beneficiaries directly to ensure verification of service is obtained. This will include gathering, collating, and preparing required documentation from a beneficiary for grant giving and ensuring compliance with the organisations grants policy.
- You will also make appointments, external referrals, maintain diary management, which could include contact by telephone, emails, letters.
- Log and track informal and formal complaints.

The role is primarily homebased with occasional requirement to travel across North East depending on beneficiaries’ needs, training and meeting purposes.

Please be aware a full UK driving licence is required and the ability to travel throughout North East  is essential for this role. A DBS check will also be required.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays), pro rata, increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Scholar Services Manager, Scholar Affairs

Salary circa £40,000 plus benefits

Fixed Term, for a period of up to 12 months

Full time 37.5 hours, however part time hours of a minimum of 22.5 per week will be considered

Location: Oxford (office based)

We are seeking an experienced admission professional to join the Rhodes Trust, Oxford for a period of up to 12 months to cover a period of long-term leave. The Scholar Services Manager is a key role within the small team at Rhodes House who seek to provide a supportive environment for Rhodes Scholars. This role is also an exciting opportunity for an individual to enhance their skills and knowledge of admissions as supporting the Rhodes Scholarship offers broad experience of working with all the University of Oxford departments and colleges which makes this a unique role.

We are looking for the successful candidate to start with us in as soon as possible.

The role

The Scholar Services Manager role works in close partnership with the Registrar and Director of Scholar Affairs and Deputy Registrar to manage the full range of administrative processes underpinning the Rhodes Scholarship - from the point of selection in home country, through their two-to-three-year tenure in Oxford, to the process of going down - and to foster a culture of support and community at Rhodes House. This position uniquely balances academic reporting and record keeping over the course of the academic year with consideration for Scholar welfare and personal engagement.

In keeping with the prestigious nature of the awards, the Scholar Services Manager will take pride in delivering and improving administrative processes which add value to the experience of a Rhodes Scholar at Oxford, and in building affirming relationships with the Scholar community. This will include maintaining a good balance between professionalism and efficiency on the one hand and a warm and approachable ethos on the other. 

Skills, experience and qualifications:

· Knowledge or experience within Oxford University, particularly of admissions (Essential).

· Graduate level or equivalent professional experience, with sufficient gravitas to work with a cohort of c.250 outstanding young international Scholars

· Ability to build strong working relationships with immediate colleagues, and with university colleagues

· Proactive, focused and organised, with good attention to detail

· Ability to work well under pressure, prioritise work and meet deadlines

· Excellent written and verbal communication skills

· Excellent IT skills, including experience with Microsoft packages (such as Word, Excel, PowerPoint, SharePoint and Outlook) as well as databases

· Advanced Excel skills, including the facility to analyse data using graphs and pivot tables.

· Experience of handling sensitive personal data

· High level of integrity and confidentiality. Sensitivity and discretion in dealing with a wide range of people on many different issues

· Excellent inter-personal skills and the ability to work collaboratively as a member of the Scholar Affairs team

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons.

 

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

· 30 days annual leave (pro rata) plus 8 bank holidays

· Competitive pension scheme

· Generous family leave schemes

· Private health insurance

· Employee Assistance Programme

· Personal development opportunities

· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

· Cycle to work scheme

· Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 08 July 2025.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Are you ready to take the next step in your career, supporting a vital service that makes a real difference every day?

The Support Fund Team Leader plays a vital role in the smooth and effective running of our Support Fund Team at the MND Association. This is a key position, responsible for assisting the Support Fund Manager, co-ordinating daily tasks for the team, and helping to deliver a high-quality service to people living with and affected by MND. It calls for strong leadership, a thoughtful and supportive approach, and confidence working with people, data, and processes in a busy and rewarding environment.

The MND Association has provided over £1.5 million in support so far this year to around 2,000 people with MND. Demand is increasing, this role will be crucial in helping achieve further impact!

Key Responsibilities:

• Co-ordinate the rota and operational duties of the Support Fund Team
• Provide the team with support and supervision on a day-to-day basis
• Deliver training to new staff and provide mentoring to existing team members
• Act as the first point of contact for complex queries and support cases
• Oversee the processing of support grant applications in line with organisational policies
• Ensure accurate, up-to-date records are maintained and administrative procedures followed
• Support the team to make best use of our CRM system and improve internal processes
• Collaborate with the Partnerships Team to build relationships with other charities and support agencies to identify opportunities for joint working to help drive innovation
• Monitor service delivery standards and take action to improve quality where needed
• Promote safety and wellbeing, addressing risks and safeguarding concerns as required
• Maintain confidentiality in line with data protection policy and organisational values

About You:

• Skilled at leading and motivating teams, with experience as a team leader
• Able to build effective relationships and communicate with sensitivity and tact
• Comfortable working in a fast-paced setting and meeting tight deadlines
• Experienced in using case management systems and working with data
• Confident in interpreting and presenting statistical information clearly
• Knowledgeable about safeguarding and data protection processes and how to apply them

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum 1 day per month, with flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Excellent team leader and people supervision skills with the ability to motivate staff
• Good relationship building skills and the ability to be tactful, diplomatic and sensitive to the needs of others
• Ability to respond quickly and effectively to changing needs, service requirements and to meet tight deadlines

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Reporting to: Service Manager

Location: Baca office, Cambridge, England with regular travel to locations where Baca’s services are delivered.

Salary: £29,009 - £31,203 per annum for full time hours. Equivalent to £23,207 to £24,962 per annum for 30 hours. The role also comes with an allowance of £2301 (pro rata) for Cambridge cost of living.

Working hours: 30 hours a week.

About Baca: Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We are looking for a passionate and dedicated Education Coordinator to join our team and lead the delivery of our education program.

Overall Purpose: As the Education Coordinator, you will be responsible for leading, coordinating, and delivering Baca's education program. Your role will be crucial in enabling the young people we support to achieve a standard of English that allows them to enrol in local college courses and become empowered individuals.

Key Responsibilities:

• Deliver the education program creatively to meet the diverse needs of young people.
• Support the achievement of outcomes in line with Baca’s Theory of Change, including improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.
• Review and develop the education program to ensure it meets the needs of young people and college course requirements.
• Liaise with colleges and education providers to support student enrolment and ongoing academic success.
• Recruit, train, support, and supervise education volunteers, including developing volunteer resources and training packs.
• Coordinate education support from volunteers, ensuring effective matching with young people and development of appropriate activities.
• Participate in meetings to deliver services effectively.
• Oversee the education volunteering budget and resources.
• Conduct monitoring and evaluation of volunteer activities.
• Maintain accurate records and databases, including monthly and end-of-year reports.

General Responsibilities:

• Be a role model, practicing Baca’s values.
• Play an active and supportive role within the organization.
• Maintain strict confidentiality and adhere to Baca’s policies and procedures.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.
• Work flexible hours as needed.

Personal Specification:

• Highly organized, able to work under pressure, and prioritize tasks effectively.
• Passionate, humble, disciplined, wise, determined, proactive, and a self-starter.
• Aligned with Baca’s values and mission.
• Flexible and able to respond to change at short notice.
• Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
• Critical and creative thinker, able to innovate solutions and make challenging decisions.
• Resilient, able to work under pressure and meet deadlines.

Experience and Skills:

• Proven experience in a similar role, coordinating services for young people.
• Teaching experience to Young People.
• Qualified teacher of English as a second language  - with ESOL/TEFL/ CELTA
• Experience working constructively as part of a team.
• Experience analysing service delivery challenges and presenting solutions.
• Experience developing and managing volunteers.
• Strong organizational, project, and time management skills.
• Excellent communication and presentation skills.
• Strong Microsoft Office skills.
• Knowledge of issues faced by unaccompanied asylum-seeking young people.
• Ability to drive/travel to all service delivery locations.
• Enhanced DBS check required.

How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

About the role:

To provide proactive and high-quality administrative support within the Membership Services Team. The role focuses on delivering excellent customer service, building strong relationships, and offering clear guidance to RDA’s Member Groups, RDA Approved Centres, volunteers, participants, and the general public.

Specific Responsibilities

Member network and external communication with RDA National Office:

• Act as the first point of contact for incoming calls to the RDA National Office, dealing with enquiries professionally and escalating when required.
• Manage shared email inboxes, responding promptly to queries and working with relevant teams to ensure follow-up.
• Monitor enquiries to identify trends and share insights to improve service and communications.

Provision of support to the Membership Services Manager for Membership matters. This will include, but is not limited to:

• Provision of guidance and support via calls and email to groups on operational matters including governance and health and safety (including first aid and risk assessments), directing to appropriate resources and self-service options. Highlight gaps and issues to the wider team.
• Administrative project support for ongoing initiatives and live projects.
• Maintenance and updating of the Salesforce Customer Relationship Management (CRM) system to ensure data integrity, accuracy, and confidentiality.
• Updating content on our internal network site (MyRDA) to ensure it is accurate and up to date, ensuring groups are signposted to relevant resources.
• Provision of administrative support to the team and wider Operations function, including coordination of training events, courses, and webinars—ensuring delegates are well-informed and receive the necessary resources.
• Supporting annual business-as-usual activities such as mail-outs and assisting member groups with membership fee and insurance processes, as well as the RDA annual returns process.
• Assisting with administrative processes related to the wider team’s operations, including onboarding of new groups and RDA Approved Centres, group closures or incorporations, royal visits, and national RDA events.
• Manage the RDA Group Orders system, including processing and dispatching orders, stock replenishment, liaising with suppliers, and maintaining website listings.
• Support the handling of complaints and concerns in line with the RDA Complaints Policy & Procedure, escalating to relevant team members where appropriate.

Be proactive in communicating with RDA Groups and the wider network by:

• Listening and responding to concerns of groups
• Promoting and celebrating group achievements and milestones
• Clarifying the support provided by RDA National Office to groups
• Visiting groups to observe good practice, and sharing this across the network

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

The role is a full time and permanent contract. This role is based at our UCL East campus with occasional working at Canary Wharf when required with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

We are looking for a School of Management Coordinator to drive student engagement and community enhancement at our expanding Canary Wharf Campus.
 

The post-holder will coordinate union-led activity at the SoM in Canary Wharf, supporting other departments in the activity they run and running engaging and relevant activities for SoM students. The post-holder will also support the UCL East Manager in undertaking continual research into activities and tracking engagement with activities on the campus.

Do you have experience in creating and supporting student communities? Do you enjoy running fun events for students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!

Our ideal candidate will have some event-management experience, excellent communication capabilities and should be comfortable and experienced in engaging with students.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 7.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).