Crisis Centre Coordinator Jobs
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Your role
This is a very special role to provide holistic health and wellbeing of those who visit our open drop-in at the Vineyard Community Centre in Richmond. To us, they are our guests, not 'clients', 'patients' or users'.
This will include personal health screening, and holistic health support; also to provide health education, and liaison with outside agencies and local surgery. Many of our guests have multiple and complex needs involving, mental health, drug/alcohol dependency and homelessness.
You’ll report to our Community Nursing Manager and work with our Case Worker and Caseworkers from the Glass Door charity, and external hosted partner organisations like SPEAR and C.A.B.
Our Mission
The Vineyard Community & Richmond Foodbank serves the local community within Richmond borough and seeks to help people into lasting change through holistic support work and the transformation of individuals in body, mind and spirit by the power of God’s love. We work with Parish Nursing Ministries UK who are a proven provider in the field of holistic nursing care.
Who we are looking for
* Personal commitment to our mission who is a professing and practicing Christian. Under the provisions of the Equality Act, it is an occupational requirement for the role to be filled by a Christian.
* Genuine empathy and heart for our guests to give ‘Help in Crisis and Hope for Life’.
*Excellent and proven interpersonal skills that demonstrate a value for all people.
* Proven experience of delivering support services to those with multiple and complex vulnerabilities such as mental health and substance misuse needs in either the statutory or voluntary sector.
* And, naturally, registered with the Nursing and Midwifery Nursing Council with either a RGN, RN, or RMN Mental Health qualification.
You’ll join a fantastic, supportive, and developmental team and workplace that is supporting people and helping them to change the course of their lives for the better.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WE ARE LOOKING FOR AN INTERVENTIONS AND WOMEN’S CENTRE COORDINATOR TO WORK WITH OUR MINERVA TEAM ON THE DELIVERY OF A NEW SERVICE ACROSS KENT
Salary: £22,000 - £24,000 (pro- rata)
Location: Canterbury (Kent)
Hours: 21 Hours per week
Contract: Until March 2025
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The project:
We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.
This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region.
In short you will:
• Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach.
• Hold responsibility for the Minerva telephone number and email account in your region.
• Assist in researching additional resources and events for service users; both within the Centre and across the region.
• Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria.
• Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events.
• Manage administration for the Kent Minerva team
• Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Wednesday 5 June 2024@ 23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Using Anonymous Recruitment
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Thanks to Move+ I’m more confident dealing with the day-to-day things I used to find daunting. I’ve grown, I have more belief in myself. Now I’m working towards goals I would never have dreamed of going after.
MJ – Move+ member
Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our evening service for people in mental health crisis.
This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.
Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.
We are looking for someone who is passionate about empowering and motivating others. Prior experience, lived, management or other is great, but attitude is key. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. and get in touch to let us know why we should hire you.
The ideal candidate will have:
· Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach
· A proactive approach, always looking to support the team in achieving positive outcomes
· A genuine interest in people, their innate strengths and their capacity to change
· Excellent organisational skills and the ability to oversee complex projects
· The ability to work without close daily direction and the ability to think outside of the box
· A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment
Staff benefits include
· 27 days annual leave increasing each year to a maximum of 30 days
· Occupational sick pay - 10 days per year full pay
· 3% employers pension contribution
· Employee Assistance Programme
· Cycle to work scheme
· The opportunity to be part of a truly amazing team
Move+ has been made possible by the generous support of the National Lottery Community Fund
If you think you match what’s required then send us your CV and a covering letter telling us, in no more than one side of A4, why you’re exactly the person we need for this role.
The client requests no contact from agencies or media sales.
Zero Carbon Guildford (ZCG) is looking for an experienced, organised and capable project development coordinator to help build and support our projects and enable our fantastic volunteer community to achieve more in their climate and environmental impact goals.
We are a Surrey-based charity offering practical solutions which help residents and businesses cut waste and emissions, remove confusion and misinformation on how to make a difference, and provide local solutions to a global crisis.
Overview & Purpose
The role of the Project Development Coordinator is to assist existing ZCG projects in achieving maximum impact, and develop new projects where ideas have been put forward or gaps are identified. You will provide project management support, forming teams of self-sufficient volunteers, and provide support in monitoring and evaluation. You will be part of a team comprising paid staff and volunteers. As such, alongside project development your focus will be on supporting and nurturing personal development within the volunteer base whilst driving forward the Charity’s objectives.
An important part of the role is to help effectively communicate these objectives and the associated outcomes of ZCG projects to the public and stakeholders, in line with our engagement strategy. This will include assisting with the coordination of project-focused outreach events, the development of displays, as well as responding to email, social media and telephone enquiries, recognising that every conversation is an opportunity for further collaboration.
Fundraising is key to the stability of the charity. The Project Development role will help to identify and develop fundraising activities which help projects to be somewhat self-sustaining. This will include identifying available funding pots and understanding project teams’ funding needs, as well as raising funds through events and community fundraising.
We are advertising this role alongside an Operations Coordinator, and envisage each of these being ~4 days a week, which will include some evening and weekend hours. However, we are eager to recruit the best possible combination of people to the team, and will consider different working arrangements (either fewer or more hours), and individuals with experiences across the two roles.
This role is funded by the National Lottery Community Fund.
Tasks
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Support the successful operation of ZCG projects. This includes:
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Liaising with project leads to ensure projects are fully resourced, including volunteer help, marketing and messaging, IT support, funding etc.
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Ensuring project leads are aware of and are complying with ZCG safeguarding policies and procedures.
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Maintaining oversight of project activities and events to avoid duplication of effort, and communicate project activity to Operations and Trustee teams
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Work with the Volunteer Recruitment Co-ordinator to ensure efficient advertising and fulfillment of volunteer roles, and encourage volunteers to actively participate in the running of projects.
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We envisage that this role would act as the Team Leader for the project-specific paid roles which exist for a small subset of our projects (currently three part time paid staff).
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Support the initiation of new ZCG projects, including:
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Exploring the feasibility, community need, and impact of new projects and assist with project proposals for Operations & Trustees, and planning and resourcing initial requirements for successful project implementation. .
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Work with third party organisations to develop joint projects where appropriate
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Identify and manage fundraising opportunities, such as events, membership structures, donation drives etc. ensuring all activities are within the environmental and social ethos of the charity.
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Ensuring project activity and results are communicated and reported effectively, including:
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Developing a key understanding of ZCG Engagement so that volunteers and activities are guided to create impactful messaging
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Assist projects with event planning and effective marketing
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Work with the Operations Team to help coordinate project information and messaging within ZERO
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Support with reporting of project activity and results to the Operations teams and the Trustees.
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Work with the other employees and volunteers as part of the Operations Team at ZCG to support smooth, and effective operation of the charity, and delivery of our charitable aims - this includes:
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Keeping up to date with correspondence on our online workspace, Slack, joining fortnightly Operations meetings (usually on a Tuesday evening) and contributing to Operations activities and decisions.
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Engaging members of the public who contact the charity online, by phone and through email
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Actively champion our equality and diversity policy to foster an inclusive environment ensuring that all projects are enjoyable and a welcoming places to volunteer.
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Undertake training as required.
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Person Specification:
As Project Development Coordinator, you will be well-organised, with excellent communication skills and the ability to engage and motivate a wide range of people. You will be passionate about environmental and climate topics, and about making a positive impact on the community.
As such, you will:
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Have a commitment to climate and environmental issues. A deep scientific and social knowledge is not a prerequisite for the role, but a willingness and ability to learn more and develop this understanding is vital.
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Work well within a team setting - experience leading people and working with volunteers would be highly relevant and desirable.
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Be well-organised, reliable and able to manage your own time effectively. Project management skills and experience is desirable for this role.
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Have excellent communication skills, including to groups and individuals with different perspectives and backgrounds. In particular, this includes being able to lead, engage and motivate teams of people, and provide direction and a framework for them to excel. People management / team leadership experience is desirable for this role.
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Be resilient to changing situations and requirements; good at problem solving and thinking on your feet.
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Have basic IT skills, for example including basic office (Word, Excel, PowerPoint), and experience with / ability to learn Slack, Google Mail, Google Drive / G-suite and Canva (note that we can help you learn these specific applications as long as you are generally IT-literate). Familiarity with digital design tools, such as Canva, will be desirable for this role.
Practicalities:
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This role reports to the Operations Lead of Zero Carbon Guildford
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We envisage this role to be 4 days a week, including 1 evening meeting a fortnight, and may include some weekend working. However, we are keen to see the best candidates available, and so if you have differing requirements of hours, please don't hesitate to get in touch.
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Based in the ZERO building in the centre of Guildford with some local travel for which expenses can be claimed.
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Annual salary of up to £30,000 full time equivalent depending on experience (at 4 days a week, this would come to £24,000 per annum)
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This is a permanent post, depending on the charity circumstances and funding.
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25 days holiday + bank holidays (pro rata for part time) and statutory pension provision
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.
The Men’s Minds Project Coordinator will work closely with the members in shaping the service and ensuring voices of men in Hounslow are heard and acted upon. This service will be staffed with 1 part-time (25hrs per week) Project Coordinator and a pool of peer led volunteers. The Project Coordinator will be responsible for overseeing the volunteers.
Due to the nature of service, male applicants are strongly encouraged to apply.
The Role
The role of the Men’s Minds Project Coordinator is to arrange and coordinate a range of psychoeducation, and peer-led workshops which will be delivered weekly. With the addition of attending various community and stakeholder events to deliver the outreach strand of the service.
The role will require hybrid and flexible working: onsite for all the peer/psychoeducation sessions but the with expectation to be attending various community events and services to promote the service.
Key Responsibilities
For full list of responsibilities, see attached job description below.
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of wellbeing and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Create and maintain good working relationships with partner agencies
- Provide and manage resources for clients and staff
Person Specification
For full person specification, see attached job description below.
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress
- Experience of raising awareness and participation in outreach events
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
The client requests no contact from agencies or media sales.
Main Responsibilities:
Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs
Lead and line manage a team of workers and volunteers, and to assist in the recruitment and training of the Disability sessional team
To coordinate and take responsibility for the planning, allocation of places, and staffing to ensure safe delivery of Short Breaks clubs
Have responsibility for processing of new referrals, initial assessments and individual care plans and any associated risk assessments
To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services
To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring
Administer medication for children and young people with health needs and undergo relevant training and transfer this knowledge onto the staff team
Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children
Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
To gain young people’s feedback and capture their voice in shaping and evaluating future club sessions
Work as part of the delivery team, initiate programmed activities, alongside additional opportunities
To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to
Provide information, guidance and advice for parent/carers about local services for young people and families
Attend and participate in relevant internal/external meetings and forums related to the CYP services activities
To provide operational Coordinator cover for other Disability Services or locations as required
To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager
Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form
DESCRIPTION
Job Purpose:To coordinate and deliver an exciting range of Short Breaks activity clubs for children and young people aged5 - 17 with additional needs and disabilities at weekends and school holidays.
Hours of work:35 hours per week including one evening per week.
Term time hours: Wednesday – Sunday 09:00 – 17:00 or Tuesday – Saturday 09:00 – 17:00
School holidays hours: Monday – Friday 09:00 – 17:00
Location : Based at YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA. Managing Short Breaks Schemes located in Epsom.
Annual leave:Starting allowance - 25 days plus Bank Holidays
NB: School holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Week commencing Monday 20 May 2024
Zero Carbon Guildford (ZCG) needs an enthusiastic, organised and capable person to help run our Charity operations and ensure we are performing against our strategic objectives.
We are a Surrey-based charity offering practical solutions which help residents and businesses cut waste and emissions, remove confusion and misinformation on how to make a difference, and provide local solutions to a global crisis.
Overview and Purpose of the role:
The ZCG Operations Coordinator will focus on two main areas:
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Monitoring ZCG’s performance against strategy and create longevity for the charity
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Ensuring the smooth and compliant running of our operations
Your role will involve translating the Charity’s strategy into implementable actions and Key Performance Indicators (KPIs) that will help us monitor our performance against our overarching strategy outcomes and benefits. Alongside this role we are advertising for a Project Development Coordinator, and you will work with them to convert the metrics and outcomes from individual projects into a measure of wider Charity impact and success.
A key part of the role will be monitoring the targets outlined in our successful funding bids, and ensuring that all reporting requirements are met. You will be responsible for creating and presenting regular reports on both strategic and funding targets to Operations and Trustee teams.
You will ensure the efficient day to day operation of the charity and our town centre premises, ZERO, ranging from management of stock levels through to implementing and monitoring safe working practices both within the ZERO premises and at external events. You will oversee volunteer supervision within the space; a shared task amongst all ZCG employees.
The role will include oversight of the ZCG events schedule, both via booking and management of events, as well as performance against event targets, whilst implementing the ZCG engagement strategy to ensure that messaging of events is tailored appropriately to the audience. Managing our diverse events schedule requires you to be a spokesperson for the charity, liaising with volunteers, local organisations and the general public so interpersonal skills and a collaborative attitude is a must.
We are advertising this role alongside a Project Development Coordinator role, and envisage each of these being ~4 days a week, which will include some evening and weekend hours. However, we are eager to recruit the best possible combination of people to the team, and will consider different working arrangements (either fewer or more hours), and individuals with experiences across the two roles.
This role is funded by the National Lottery Communities Fund.
Tasks:
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Monitoring ZCG’s performance against strategy and ensuring charity longevity. This includes:
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Creating, measuring and reporting KPIs for charity activity and impact, in reference to charity strategy and the requirements of grant funding we have received.
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Regular reporting on progress to Operations and Trustees, including contributions to annual reporting
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Ensuring organisational longevity through ongoing efforts to secure both short term premises should the need arise, as well as a more permanent home for our activity.
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Events oversight and management to ensure ZCG delivers successful, impactful events, including:
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Supporting volunteer event leads to make their events a success.
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Supporting planning, promotion, set up (online event set up as well as physical space arrangements), risk assessments, and registration tracking against grant funded event targets.
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Working with the Operations Team to facilitate organisation of additional events needed to fill gaps in ZCG offering and meet our KPIs.
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Building management and compliance, including:
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Health and safety, risk and compliance
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Ensuring that staff and volunteers follow safe working procedures
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Arrange repeats of assessments at relevant frequencies.
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Management of building maintenance and refurbishment
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Managing cafe / shop stock levels, compliance and food hygiene requirements, volunteer training, cash handling and banking
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Manage storage, waste collection, and cleaning schedule
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Work with the other employees and volunteers as part of the Operations Team at ZCG to support smooth, and effective operation of the charity, and delivery of our charitable aims - this includes:
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Keeping up to date with correspondence on our online workspace, Slack, joining fortnightly Operations meetings (usually on a Tuesday evening) and contributing to Operations activities and decisions.
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Engaging members of the public who contact the charity online, by phone and through email
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Actively champion our equality and diversity policy to foster an inclusive environment ensuring that all projects are enjoyable and a welcoming places to volunteer.
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Undertake training as required.
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Person Specification:
As Operations Coordinator, you will need a wide-ranging skill set and must be extremely well-organised and practical. Effective communication skills are vital as you will be working closely with volunteers and staff members, and will need to positively motivate them whilst ensuring collaboration and compromise keep the charity functioning well.
You will also need to:
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Have a commitment to climate and environmental issues, and understand the importance of communicating in a way that resonates with different audiences. A deep scientific and social knowledge is not a prerequisite for the role, but a willingness and ability to learn more and develop this understanding is vital.
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Be competent at putting strategy into practice, tracking KPIs and problem solving to find ways to adapt to changing situations
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Have experience in creating and implementing effective processes and communicating them via written guidance and training.
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Work well within a team setting and have excellent communication skills. Appreciate diverse views and be able to discuss and agree ways forward, with a strong focus on collaboration and the willingness to compromise.
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Have basic IT skills, for example including basic office (Word, Excel, PowerPoint), and experience with / ability to learn Slack, Google Mail, Google Drive / G-suite and Canva (note that we can help you learn these specific applications as long as you are generally IT-literate).
Practicalities:
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This role reports to the Operations Lead of Zero Carbon Guildford
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We envisage this role to be 4 days a week, including 1 evening meeting a fortnight, and may include some weekend working. However, we are keen to see the best candidates available, and so if you have differing requirements of hours, please don't hesitate to get in touch.
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Based in the ZERO building in the centre of Guildford with some local travel for which expenses can be claimed.
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Annual salary of up to £30,000 full time equivalent depending on experience (at 4 days a week, this would come to £24,000 per annum)
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This is a permanent post, depending on the charity circumstances and funding.
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25 days holiday + bank holidays (pro rata for part time) and statutory pension provision
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
VOLUNTEER COORDINATOR
Contract: Permanent
Hours: Part-time (14-21 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.
The charity’s inaugural Volunteer Coordinator will lead on the charity’s existing and emerging volunteer activity, including recruitment, onboarding and management of volunteer groups. Volunteers will be key in the achievement of local impact, and the coordination of these vital roles will be equally as important.
The postholder will support managers in the creation and implementation of volunteering opportunities and ensure that the charity’s policies and procedures create a safe, supportive and effective environment in which volunteers can thrive.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
MARKETING AND COMMUNICATIONS COORDINATOR
Contract: Permanent
Hours: Full-Time or Part-time (14-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s inaugural Marketing and Communications Coordinator will be responsible for all aspects of marketing, comms and PR of our Community Hubs, with a focus on our Oldbury Court Hub. The role will drive enhancements to the charity’s engagement and impact which will secure further support and resources for its critical work.
The postholder will work with colleagues in delivering regular communications output, events and campaigns, and in building and managing networks of local stakeholders and partners.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a MARAC Co-ordinator
Salary: Up to £33,000
Location: Brent Council and other co-locations
Hours: 35 Hours per week
Contract: Fixed Term Contract - until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role may require Prison and or Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The MARAC Coordinator will coordinate, administer, and manage the operation of the MARAC. One of the main purposes of the role is to bring together agencies to ensure that local systems are truly keeping survivors safe, holding perpetrators to account, and preventing domestic abuse. A key principle of the post is respecting the independence of each agency and ensuring the MARAC’s key principles are survivor’s and children’s safety, offender accountability and giving a clear message that domestic abuse is s crime that will not be tolerated. The post holder will be located in Brent, and will meet MARAC partners in a variety of settings in the community. The post holder will also spend time raising awareness of the service, domestic abuse, and the MARAC in addition to training agencies on the MARAC and inducting new MARAC representatives on the MARAC.
The post holder will have an excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. The post holder will also have a good understanding of managing a project.
About You:
To be successful as the MARAC Co-ordinator you will need the below experience and skills:
Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC.
Thorough knowledge of safeguarding practice, procedures and legislation
A good understanding of the importance of confidentiality and anti-discriminatory practice, safe practice and health and safety procedures
Experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals
A clear understanding of the coordinated community response to domestic violence and abuse, how it relates to MARAC in particular, and experience of the purpose and workings of MARAC
Experience of supervision/coaching of staff or volunteers, of managing performance and achieving targets through review of individual and team practice
Excellent written and verbal communication and presentation skills; including report writing, data collection and monitoring
Good understanding of managing a project
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 19 May 2024 @23:59
· Interviews are taking place on a rolling basis
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Sanctuary Coordinator and Caseworker
Salary: £26,000 - £30,000
Location: Hammersmith (with travel to other London Services)
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Sanctuary Schemes are multi-agency victim-centred initiatives that aim to enable households at risk of violence to remain safely in their own homes by installing a 'Sanctuary' in the home and through the provision of support to the household. As a Sanctuary Scheme Specialist, you will support the sanctuary service by carrying out comprehensive assessments of service users and their homes and helping providers to ensure safety improvements are made. Joining our fast-paced team and focusing on short-term activities, you will manage a caseload of survivors, ensuring they have access and encouraging their engagement. You will conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out risk management, safety planning and support; and you will identify and refer to services appropriate to their needs.
This is an amazing opportunity for a professional with experience of supporting women at risk of, or who have experienced, domestic violence to take on a challenging, but highly rewarding role where you’ll be able to make a difference to women’s lives on a daily basis. Once you join our team, you’ll discover a collaborative, supportive environment where staff empower each other to perform at their best and deliver the highest quality services to those who need our help. You will have the chance to help women and girls overcome the challenges that they face and lead safe, non-violent, equal lives.
About You:
To be successful you will bring the below experience and skills:
You will be experienced in initiating and managing support activities. You will have the ability to maintain project logs and collating log data. Proven experience in referring safeguarding cases to Social Care and MARAC and the ability to proactively assess the needs and safety of children involved and women at risk and have experience in advising women of their rights and options for seeking help and support from other agencies.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Tuesday 28 May 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Healthcare Support Worker – Helpline & Crisis Cafés - Evening and Weekends
Reference: 198
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £22,347 - £24,024 per annum, FTE
Hours: Full time or part-time positions (30 or 22.5 hours) available in addition to Bank hours.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
Key Responsibilities
- Providing emotional support and developing, alongside clients, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from leadership team (including assessments of need, risk, crisis support plans and review forms), often where risks are significant.
- Liaising with statutory agencies to ensure appropriate intervention is obtained for individuals.
- Drawing upon own lived experience as appropriate to inform the delivery of person-centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- To support individuals both through telephone support (helpline) and face to face support (crisis café).
- Liaising with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc .as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Completing appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Supporting clients with making drinks and beverages as needed when visiting the crisis café.
- Assisting with housing keeping/cleaning tasks as necessary and reporting any maintenance problems.
- Contributing to the co-development of the service by supporting service user, family and carer involvement by obtaining feedback and supporting where necessary chances to be involved in wider service reviews.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 6th May 2024
Interviews shall take place the week commencing 6th May 2024.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We continue to adapt the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the greatest barriers to preventing or ending their homelessness.
Location: Based in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
-
Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If you want to learn more about the role, you are invited to join an information session at Crisis Newcastle Skylight, City House, City Road, NE1 2AF on the Wednesday 15 May 2024 at 4:30pm hosted by Paul Wightman (Operations Manager - Engagement & Assessment) and Iona Brown (Receptionist). To request attendance please email Paul Wightman, contact details can be found on our website.
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19 May 2024 (at 23:59)
Interviews will be held on Tuesday 4 and Wednesday 5 June 2024 Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring a Mental Health Floating Support Coordinator to support our Luton Service which delivers support to individuals living within the community who have support needs pertaining to their mental health and wellbeing. The service works alongside statutory services, with the aim of moving people on to independent living within two years. You will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, which enables them to reintegrate into the community and lead fulfilling lives. The support offered is tailored to the individual needs of the participants and residents through a recovery based model.
Who is the service for & what is it funded/ accessed to deliver?
- Men and women, aged 18+
- Our clients have a primary mental health need, including complex needs and dual diagnosis
All our clients have a personalised support plans and proactive support work, to engage them with the opportunities available to them to live independently in the community, develop their social skills and independent living skills. We work with clients to improve their health and wellbeing, including supporting people to manage their mental health condition and crisis prevention.
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
OVERVIEW OF KEY RESPONSIBILITIES
- Act as a key worker and/or link worker and contribute to the development of support plans, risk assessments and subsequent reviews.
- Provide advice, information and guidance to residents and participants.
- Explore the most appropriate methods and resources for meeting activity needs, including group events and individual sessions, using internal and external sources.
- Participate in, and encourage residents and participants to participate in the running and development of projects, social enterprise initiatives, training, volunteering or work experience.
- Develop and sustain therapeutic relationships, providing practical and emotional support to ensure they are always treated with respect and dignity.
- Support our residents and participants with the relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
- Identify resident activity needs and wishes through assessments, observations, and discussions.
- Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
- Develop and maintain strong relationships with internal and external persons and agencies.
- Administration duties will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
- Experience of providing housing support and a practical assistance within a residential or outreach support role
- Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
Further details of the responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
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