Crm manager jobs in westminster, greater london

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with 
muscle wasting conditions, and we won’t stop until we achieve it.

Main purpose of role:
This is a unique opportunity to lead Muscular Dystrophy UK’s policy work to improve access to treatment and shape life science policy for people living with muscle wasting conditions.

With exciting progress in treatment development but challenges with NHS system readiness, you’ll be at the forefront of efforts to ensure everyone in the UK can access the best available therapies—quickly and equitably. 

You’ll build strong relationships with governments, regulators, charities, and industry, lead our technology appraisal work, and grow our influence in life sciences policy, particularly around clinical trials and the implementation of the UK Life Sciences plan, drawing on Muscular Dystrophy UK’s rich history in medical research.

Working collaboratively across teams—including Policy and Campaigns, Research, Marketing and Communications, and our devolved nation leads in Services and Support—you’ll help deliver key strategic objectives. 

Reporting to the Director of Policy and Campaigns and working within a matrix structure with the Director of Research and Innovation, you’ll play a vital role in driving change and improving lives.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Cover Letter Guidance for Applicants
When submitting your application, please ensure your cover letter provides clear evidence of the following:
• Experience in research, policy, public affairs, or a closely related field
• Proven ability to influence government, decision makers, or public policy — ideally within the health, life sciences, or disability sectors
• Strong understanding of NHS structures, regulatory frameworks, and health technology assessment (HTA) policies and processes
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences
•  Robust research and analytical skills, including the ability to gather, interpret, and present information persuasively

Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible

Location: Head Office, London, SE1 (with flexibility for homeworking with regular travel to Westminster)
Closing date: Sunday 23rd November 
Interview dates Monday 1st and Tuesday 2nd December 2025

Please download the job description to see full role responsibilities​

Challenge Events Fundraiser 

30 hours / week 

Actual salary: £22,471 / year

Remote home working, occasional travel.

About Us

The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community empowering individuals to achieve mental, physical, and social wellbeing throughout their lives. 

We are looking for a Challenge Events Fundraiser to join our national Regional Fundraising Team.

Arrangement of hours can be flexible and agreed with the successful candidate.

About the role

As a Challenge Events Fundraiser, you will support the Regional Fundraising Team to build a successful programme of challenge events that will raise funds and positively promote the Charity. 

This role will focus on a portfolio of mass participation and challenge events, as well as supporting national campaigns and community events delivered by programme scheduling, resource management, event marketing, participant recruitment and stewardship, financial reporting, database management and event evaluation.

You will produce and maintain the events calendar, research and recommend new events and work with our Supporter Care team to ensure support materials are provided as appropriate. You will ensure event performance, supporter engagement and income are recorded tracked and fed back to the Fundraising team.

You will ensure events are marketed and celebrated via established charity platforms, and participant numbers and income are increased through promotion to new and previous supporters. 

You will support participants through their journey, creating a memorable experience and positive impression of the charity, and will attend some events in person. 

Previous experience of event planning, participant recruitment and sponsor stewardship would be an asset to the successful candidate, who will also need experience of working with a CRM database and be competent at interpreting financial information and reports.

This role is subject to a Disclosure and Barring Service check. 

About you

You will need a good understanding of the events fundraising sector, it’s relevant law, procedures and techniques. 

You will be able to demonstrate an ability to research, plan and support a programme of events on a national scale and prioritise your workload to meet deadlines and KPIs agreed with your line manager. 

The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.

How to apply

Please submit a CV and covering letter via our online portal. If you require assistance, please contact us. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time. 

About the role

We are seeking a Grants Systems and Business Analyst to join our Foundation, providing subject-area expertise to our grantmaking and wider teams. This exciting role leads on our grants system and processes and ensures we are working in the best way to support our grant-making (approx. £35m of grant spend per year).

You will lead on maintaining, designing and developing grant making systems and processes and their relationship to other parts of the organisation. You will work with colleagues to identify where we could improve our use of existing digital systems or introduce new systems and oversee the introduction of new systems as agreed including the development of a new grant management system. A key element of this role is to help others work in the most efficient and effective way. 

In addition, the role leads on introducing, developing and overseeing the operation of digital systems to support the operation of PHF’s wider business.  The post holder will bring a mix of technical and people skills to lead on continuous improvement, ensuring our systems and workflows fit the needs of the organisation and those we work with, and colleagues are skilled-up to work effectively.  This may involve working on the introduction of new software as required and will include working with our IT support company, software suppliers and colleagues who have specific oversight of some systems.

Main areas of resposibility 

• System and Process Design for grant-making
• Systems to support PHF’s operation
• System Administration and Support
• Integration with other systems
• Reporting and data management

Our ideal candidate will be an experienced digital systems and data expert who can confidently translate technical language to a non-expert client group in order to improve systems and ways of working. You may have exeperience of Blackbaud Grantmaking software or will be confident to pick this up. 

About us

Paul Hamlyn Foundation was established by Paul Hamlyn in 1987. Upon his death in 2001, he left most of his estate to the Foundation, creating one of the largest grant-making foundations in the UK.

We use our resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.

Our vision is for a just society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.

Our mission is to be an effective and independent funder, using all our resources to create opportunities and support social change. We partner with inspiring organisations and individuals to put them at the heart of leading change and designing solutions to overcome inequality.

We are committed to being an anti-racist organisation. This commitment drives how we work, who we work with and how we make decisions. You can read more about our commitment to Diversity, Equity, and Inclusion (DEI) here.

We have five funding priorities where we wish to see change for our work in the UK:

• Investing in young people

• Migration

• Arts

• Arts Education

• Nurturing ideas and people

Our values are important to us and we work to and carry them through all our activity.

Benefits

The Foundation is based in light and recently refurbished offices near Kings Cross in London and we currently work to a hybrid working model with 40% of time worked in the office and the rest a combination of external grantee visits and homeworking. We offer fantastic benefits including

• 25 days annual leave,

• 10% non-contributory pension contributions with optional additional 2.5% matched employer contributions

• Enhanced maternity and paternity policies

• Complimentary lunch when in the office.

First stage interviews are expected to take place remotely on Friday 28th November. Second stage interviews are expected to take place in-person on Wednesday 10th December.

Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?

QuarterFive are delighted to be supporting Hand in Hand International in their search for a Philanthropy and Partnerships Officer (Corporate Partnerships). Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Achievements (so far) include:

• 9.2 million new and improved jobs
• +93% average increase in monthly income
• 84% of women with the power to make decisions in their lives

As Partnerships and Philanthropy Officer (Corporate Partnerships), you will join their award-winning fundraising team - a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.

This is a corprorate partnerships focused Philanthropy & Partnerships Officer role, ideal for someone skilled in business development and relationship management who is passionate about driving social impact through strategic partnerships. You will work with a diverse range of companies — from global brands and corporate foundations to purpose-led SMEs — helping to deliver mutually beneficial partnerships that raise both income and profile for Hand in Hand International.

As Partnerships and Philanthropy Officer (Corporate Partnerships), you will:

• Manage and grow a portfolio of corporate partners, corporate foundations, and institutional organisations
• Support the expansion of new, high-value strategic partnerships
• Help develop and deliver the organisation’s Cause-Related Marketing (CRM) product to raise both revenue and brand visibility
• Identify, cultivate and secure new business opportunities through proactive outreach and networking
• Contribute to the corporate team target of $3.2 million and the overall PCP team target of $7.1 million
• Collaborate with programme teams to develop tailored, impact-led proposals and partnership pitches
• Steward existing corporate partners to deepen engagement and ensure mutual value
• Build strong, strategic relationships with corporate stakeholders at all levels

Ideal skills and experience:

• At least 1 year of experience in corporate partnerships, business development, or major donor fundraising
• Proven ability to secure new partnerships and deliver tangible income results
• Track record of managing and growing six-figure relationships or accounts
• Strong negotiation and relationship-building skills, confident engaging with senior stakeholders across sectors
• Creative thinker with a strategic mindset and ability to align business objectives with social impact
• Excellent written and verbal communication skills, adept at developing compelling proposals and pitches
• Highly organised, detail-oriented, and results-focused

Employee benefits include: 

• 26 days a year annual leave, plus bank holidays, increasing after two years’ service by a day per year up to 30 days a year
• Employer pension contribution of 6.5%
• Hand in Hand is committed to financially empowering families and breaking down restrictive gender stereotypes. They offer employees parental leave at 20
  weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
• Five days paid dependents leave per year
• International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
• Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
• Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
• Flexible start time between 8am–10am
• Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.

Digital & IT Project Manager

Salary: £50,232p.a.-£52,232p.a. (dependent on location)

We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hour’s system of working and enhanced family friendly policies

Contract:  Permanent

Hours: Full time, 37.5 hours per week

Location:  Wigan or London (with hybrid working available) or remote based

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

As we’re moving forward we recognise that a diverse workforce yields the best results.  We embrace all the different identities in the UK and we want our workforce to reflect that.

Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.

We are looking for a dynamic and skilled Digital & IT Project Manager to support us on the next steps of our technological journey. Working as part of the IT Department and reporting to the Digital & IT Director, you will play a key role in the delivery of several digital and infrastructure projects. To succeed in this role, it is critical that you have an appetite for continuous improvement, personal development and enjoy delivering projects through the full lifecycle.

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in the job role of Digital & IT Project Manager and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.

After reading the application information, if you would love to work at Keep Britian Tidy as a Digital & IT Project Manager, please continue to apply.

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 0900, Wednesday 26 November 2025.

Interviews will be held via Microsoft Teams w/c 15 December 2025.

If you require an in person interview, please let us know.

Please note we will only be able to contact successful candidates. Thank you for your interest in our work.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021

About This Job

As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• Excellent interpersonal skills 

• Strong understanding of Word and Excel 

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an ambitious senior fundraiser, with a track record of securing five- and six-figure major gifts, to join our UK Major Giving team and significantly increase our income from high-net-worth individuals, in order to support the people we serve. 

You will have the opportunity to work in an international environment, create an impact in a crucial area of fundraising for our organisation’s future, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

If you are a skilled relationship-builder with a track record of raising significant major gifts from high-net-worth individuals and a strategic mindset, we’d love you to join our small, friendly team.

Background Information and Purpose of Post

As part of our ambitious plans to significantly increase private fundraising, we are looking for a new strategic direction in securing relationships with and income from high-net-worth individuals.

The Philanthropy Specialist at Humanity & Inclusion UK is a new senior fundraising position with responsibility for planning, identifying, cultivating, and managing major donor relationships to secure significant funding, in line with the new global Major Giving Strategy 2026 - 2030.

The purpose of the post is to:

· Develop and deliver HI UK’s strategy for high-net-worth individuals.

· Lead on the new Capital Campaign, 2026-2030, for HI UK.

· Work closely with high-net-worth individuals, family offices, and family foundations to develop high-value philanthropic partnerships and ensure sustained, long-term support.

· Secure five- and six-figure major gifts from a diverse and sustainable base of major donors.

· Develop your own prospect pipeline and provide excellent cultivation of your prospects to produce committed, long-term donors.

· Manage existing partnerships and donors to a high standard.

· Report to and collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of your own ambitious philanthropy strategy for HI UK, in line with UK and Federation priorities.

Main Duties and Responsibilities

Strategic Partnerships

You will have responsibility for developing a new strategy for high-net-worth individual support and you will lead the delivery of this strategy to secure high-value philanthropic partnerships under the responsibility of the Global Specialist in Major Giving.

Capital Campaign

Our new Capital Campaign will be an invaluable tool for you in developing funding from high-net-worth individuals in the UK. You will lead on its launch and recruit a Campaign Committee, stewarding them to deliver results.

Relationship Management

You will lead on the development and stewardship of long-term relationships with high-net-worth individuals, family offices, and family foundations.

Income Growth

You will drive the growth of an existing pipeline of high-net-worth individuals and develop this pipeline with new supporters from our individual giving stream and philanthropists who are new to HI, to secure significant gifts.

Collaboration

You will work closely with HI's Global Specialist in Major Giving, HI UK Trustees, our Federal Major Giving team, and international colleagues, to develop compelling proposals and provide timely impact reporting.

Stewardship

You will ensure exceptional donor stewardship and provide a high-quality experience for supporters at every stage of engagement.

Cultivation events

You will initiate and run high quality cultivation events for your donors and prospects, to form part of their stewardship journey.

Data Management

You will accurately manage donor records, communications, and reporting through our CRM.

Other duties

· Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.

· Ensure compliance with fundraising regulations and high standards.

· Keep up-to-date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.

· Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview. 

Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)

ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.

IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.

The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.

PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:

• Manage and grow relationships with corporate and university members.
• Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
• Identify and convert opportunities that enhance IWA’s profile and support membership growth.

This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.

MAIN DUTIES AND RESPONSIBILITIES
Account Management

• Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
• Deliver expert advice, support, and engagement to maximise member value.
• Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.

Business Development

• Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
• Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
• Upsell and cross-sell relevant services to both new and existing members.
• Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.

Collaboration & Support

• Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
• Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
• Ensure a seamless client journey from prospecting to onboarding and retention.
• Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.

The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.

REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:

• Be a persuasive communicator with excellent written, verbal, and presentation skills.
• Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
• Be an experienced account manager, confident in engaging senior business leaders.
• Demonstrate the ability to research, identify, and approach decision-makers independently.
• Bring marketing skills, with experience using diverse channels to attract and retain members.
• Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
• Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
• Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
• Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
• Ideally, have experience within a membership body, or charity organisation.
• Proficiency in additional languages beyond English would be an asset.

Qualifications

• Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
• A Master’s degree in a similar area would be plus.
• Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.

Experience Required

• 3+ years’ work experience in sales and account management.
• Experience working in membership associations and/or international organisations would be a strong benefit.

HOW TO APPLY
Applicants are asked to submit their CV.

Applications should be submitted before 13 November 2025.

Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.

IWA is an equal opportunity employer.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

About Diversity Role Models 

Diversity Role Models is a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Our mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences. Collaboratively, we’re determined to create inclusive learning environments where young people know they are valued and supported, regardless of their differences. 

Our experienced team of educators and inspiring volunteer Role Models deliver in-person and online workshops for students in schools and colleges. Using pioneering educational content underpinned by the power of storytelling, we speak openly about lived experiences of difference and bullying. Our volunteer role models are at the heart of our delivery. They share their journeys towards living happy and fulfilling lives to inspire others. 

Since our formation in 2011, we have worked directly with 1,000+ schools in the UK. We have delivered workshops to 275,000+ young people and trained 25,000+ school staff members. 

About the Role 

We are seeking a capable, motivated Operations Manager to lead on the effective running of our charity’s systems and operations. This role is pivotal in ensuring our work remains efficient, financially sustainable, and aligned with our strategic goals. 

Working closely with the Chief Executive Officer and Leadership Team, you will oversee the smooth functioning of our internal systems—including finance, CRM, IT, and communications—while supporting fundraising processes and continuous improvement across the organisation. 

This position will suit an organised, analytical, and values-driven professional who enjoys making systems work smarter and supporting teams to deliver impact. 

Key Responsibilities 

1. Leading Our Operations: Accountable for the smooth operational running of our Operational, HR and Financial Systems, including Salesforce, and identifying operational risks that could affect the charity’s mission. Your proactive approach will help us stay on track and keep making a difference.

2. Supporting Our Fundraising: Work closely with other members of the Leadership Team to identify fundraising opportunities, support with bid writing, and take responsibility for individual giving, managing our fundraising CRM, Donorfy. 

3. Supporting Change: Accountable for managing transitional change programmes across the organisation in respect to operational processes and procedures. Help our team adapt to new processes and procedures by providing guidance, training, and resources.

4. Financial Oversight: Understand the revenues and expenses of the charity in order to promote operational efficiency while managing cashflow risks. Whilst this role doesn’t require advanced experience in accounting or bookkeeping, the holder will take responsibility for day-to-day finance processes, including invoicing, account reconciliation on our account software Xero, and monthly financial reporting, as well as working alongside our external accountant. 

5. Communications and IT Fluency: Oversee systems supporting communications and marketing, including our social media platforms and website, ensuring effective collaboration with our external partners. 

6. Always Improving: Foster a culture of continuous improvement by seeking feedback and making adjustments along the way. By learning from our experiences, we'll keep getting better at what we do. 

7. Modelling Our Values: Lead by example and uphold the values of Diversity Role Models. Your dedication to diversity, inclusivity, and compassion will inspire others to do the same. 

8. Flexibility and Collaboration: While the accountabilities outlined above are important, we understand that flexibility is key in a dynamic work environment. We’re a close-knit team, and we're always ready to pitch in and support each other wherever needed. 

Relevant Skills & Experience 

• Demonstrated experience in successfully leading projects and driving operational excellence, ideally within the nonprofit, education, or social impact sectors. 

• Strong analytical skills with the ability to identify inefficiencies, analyse data, and develop data-driven solutions. 

• Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment. 

• Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and external partners. 

• Comfortable managing day-to-day financial processes, including budgeting, expense tracking, and financial reporting. 

• Strong understanding of IT systems and CRMs, ideally Salesforce, and experience of leading on their administration and maintenance. 

• Commitment to diversity, inclusion, and social impact, with a passion for promoting positive change in the education sector. 

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About the Sheila McKechnie Foundation

The Sheila McKechnie Foundation (SMK) is here for people working to make lasting change, whether in their community, across society or for our planet.  We connect the campaign community to grow in solidarity, share ideas and find common cause.

Campaigning is vital to a healthy society. In a free and hopeful society, people need to know they have the power to make a difference: they can envisage change and can push for that change to happen. For nearly two decades, we have run programmes for individuals and groups, offered support and advice and been a place to share knowledge on the keys areas of effective campaigning.

Each year, we work directly with up to 300 organisations and well over 1000 people. They are tackling a wide range of social issues across human rights, environment, health, housing, young people, and community. Whether improving disabled access on local transport, tackling financial inequality, or promoting solutions to global conflict, our mission is to help campaigners succeed.

About the Role

We are seeking an experienced Operations and Systems Manager to join our team. As Operations and Systems Manager, you will ensure SMK’s operations are well managed, and make sure that we have all the processes, technology and policies needed to operate effectively. We’re looking for someone to take initiative to improve things where needed and bring their experience from elsewhere to the team.   

The Operations and Systems Manager will work closely with the CEO, Board and staff team of 6, and hold the relationships with our external IT, Accounting and HR providers. You will also play a key role within the organisation in shaping culture and supporting staff to carry out their roles to the best of their abilities.

For further information, please see the job description. 

Flexible and Hybrid Working

Our office base is located in central London. You need to be in the office for a minimum of 1 day per week and further Team Days and Board Away Days. Travel and accommodation for working at our London office is at the job-holders own expense. Expenses incurred for SMK business outside London are covered by the charity.

The 15hours per week can be worked flexibly across Monday to Thursday, with a preference for them to include at least part of Monday and Tuesday to accommodate our weekly team meetings (Monday mornings) and Board Meetings which occur quarterly (Tuesday afternoons)..

If you have any questions about the role or process, please get in touch. We are happy to discuss any accommodations or adjustments needed to support your application or participation in the interview process. Please let us know how we can assist.  

Closing Date 30th November, Interviews in person Tuesday 8th December

Salesforce Administrator and Analyst

We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: IPS Grow - Salesforce Administrator and Analyst

Location: London/hybrid

Hours: Full-time

Salary: £39,000

Contract: Fixed Term Contract to 2029

Closing date for applications: Monday 10 November at 9am

First round interviews: Monday 17 November 2025

Second round interviews: Wednesday 26 November 2025

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England.

The Role

This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance’s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders.

Key responsibilities include:

• Salesforce design, development and support
• Data analysis and reporting
• User support and continuous improvement
• Collaboration and communication

Please note: this role is a fixed term contract to 2029

About You

We are looking for someone with:

• Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support.
• The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code.
• Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools.
• The ability to communicate technical concepts clearly to non-technical audiences.
• A collaborative approach and willingness to learn from others.
• Strong organisational skills and attention to detail.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location:  Hybrid working between the Whitechapel, London office and home.

Join our small and fast paced team as a supporter care officer. Reporting to the Supporter Care Manager, you will deliver excellent service to supporters, people with lung conditions, and health care professionals, providing them with information about the charity, supporting them with queries about donations, and being the first point of contact many will have with us.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Alongside providing high quality supporter care, you will support the processing of income, general data entry and liaise with external agencies and colleagues in other parts of the charity.  You’ll be an expert user of our Charity CRM, assisting colleagues and promoting its consistent use across the organisation.

You will have excellent customer service skills, excellent IT skills and some experience of charity fundraising & charity CRMs.  You will be organised, a good communicator and a team player. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your customer service and data management skillsets.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Directorate: Marketing, Education, Events and Membership  
Reports to: Education and Events Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)
 

Job Summary

The BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities. 

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Education & Events Manager, Event Executive (Education) and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board. 

This is an exciting role for someone looking to get further hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.

Main Responsibilties 

Event & Course Coordination

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
• Occasional travel, including attendance and overnight stays at BSR courses, conferences and events.
   

Systems & Data Management

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.

Project Coordination

•  Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
• Coordinate Continuing Professional Development (CPD) accreditation of educational activities.
• Support the delivery of digital sponsorship and educational partnership opportunities.

Marketing & Communications

• Work with the Marketing and Communications team to create digital content to engage target audiences, including providing content for webpages, newsletters and delegate communications.

General Duties

• Manage the events inbox and education team enquiries, delivering excellent customer service and being the main point of contact for the team.
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support on reporting for and evaluation of all education activities and outputs, identifying impact and ways to improve.
• Support with BSR Committee liaison and logistics.
• Undertake any other reasonable duties as required by the Head of Education and the Education & Events Manager.

Please note: This role will require travel and overnight stays, for example at our in-person courses. As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.

Person Specification

1.  Enthusiastic about all aspects of education and CPD, self-motivated, and eager to contribute to educational initiatives. 
2.  Proven event planning or coordination experience (preferably within education and training, healthcare, or professional membership sectors). 
3.  Experience of working on a variety of digital systems, including CRM, and quick to pick up new programs. 
4.  Confidence to manage stakeholders at all levels and to deal with external contacts. 
5.  Professional and personable when communicating with members, customers and volunteers.
6.  Confident time and project management skills as you’ll be working on various projects simultaneously.
7.  Ability to demonstrate use of initiative and innovation, to make positive improvements or efficiencies to how we deliver education. 

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.