Crm project manager jobs in tower hamlets, greater london

We’re looking for an ambitious, experienced fundraiser to lead our corporate partnerships. You’ll shape and deliver our strategy, secure new high-value relationships, and work across teams to build meaningful, long-term partnerships with like-minded companies. This is a fantastic opportunity to take ownership of an area with great potential. If you're proactive, strategic and confident working both independently and collaboratively, we’d love to hear from you.

Job Purpose
• Leading the development and growth of corporate fundraising and corporate partnerships
• Create, develop and deliver the corporate fundraising and partnerships strategy
• Identify, cultivate and steward corporate partnerships

Main Responsibilities
1. Develop and implement a corporate fundraising and partnerships strategy

2. Shape and implement the wider Fundraising Strategy in collaboration with the Director and SLT.

3. Lead income forecasting, budget setting, reporting and analysis, ensuring alignment with financial goals.

4. Lead a proactive acquisition approach and drive new business activity and secure at least five-figure partnerships and donations

5. Build and maintain a strong, diverse pipeline of corporate prospects

6. Work with teams across the organisation to develop and prepare tailored cases for support, proposals and reports and bespoke updates and communications to donors

7. Personally identify and manage a portfolio of key relationships

8. Monitor income performance and provide timely reports and analysis, including reporting to the BC board and the BC Trading Company Board

9. Negotiate and deliver partnership agreements ensuring delivery against agreed targets and a good return on investment for the charity.

10. Update and maintain records of all business and corporate approaches, communications and agreements on the CRM and appropriate files.

11. Where required develop and/or follow policies and procedures on due diligence, data management, account management, stewardship, and reporting.

12. Represent fundraising in the development and use of CRM systems and insight tools.

13. Collaborate with Finance to ensure accurate income coding, reporting, and regulatory compliance.

14. Line-manage and support the Corporate Fundraising Officer, driving performance and innovation through a solution focused approach.

15. Manage external agencies and ensure contracts meet compliance and strategic needs.

16. Actively contribute to SLT and organisational strategy, projects, and decision-making.

Are you looking for a role where you can shape and grow the work we do?

Then could you be UK100’s new Membership Projects Officer!

We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.

One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role. 

If you have experience in event management and copy writing in the value-led sector, we want to hear from you!

What we offer

You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks). 

About us

UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.

See full details in the attached job pack.

Join The London Library – Marketing Executive (Freelance Casual)

• Duration: 12-months (July 2025 – June 2026)

· Hours:  Anticipated 2 days/week in 2025/26 and 1 day/week in 2026/27.                                                                                               Working patterns to be mutually agreed upon appointment 

• Status: PAYE or Contract
• Salary band:  £120/per day worked
• Location: St James’s Square, London SW1 or Remote
• Reports to: Head of Marketing and Communications
• Closing date:  Sunday 13 July 2025 @ midnight

· Interviews: w/c 14 July 2025

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for over 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, Bram Stoker, Virginia Woolf, EM Forster, Daphne du Maurier, TS Eliot, Muriel Spark, Angela Carter, AS Byatt, and Ian Fleming. 13 winners of the Nobel Prize for Literature have been members. Current writers in membership include Sir Kazuo Ishiguro, Sir Tom Stoppard, Raymond Antrobus, Sir Simon Schama, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed with around 5,000 new books being added each year. It also offers a vast eLibrary and invaluable postal loans service. The Library is a membership library and charity, and is championed by its President, Helena Bonham Carter CBE.

About the role

We have an exciting, fixed term opportunity for a Marketing Executive (Freelance or Casual) to provide backfill support to the Marketing and Communications team during delivery of another project, which will contribute to membership growth and revenue for the Library. In this pivotal role you will:

· support the Library’s marketing and communications team

· increase awareness of the Library and grow membership

· implement the Library’s digital communications strategy, creating content and growing and engaging audiences

About you  

You are an experienced and self-motivated professional with: 

· Social media management experience, including growing and engaging audiences, and preferably from an arts/cultural or charity organisation

· Knowledge and experience of digital communications and content creation across a variety of channels including copy, visuals, and video, and analysing its performance

· Experience of digital marketing techniques and software including email software, CRM, and Google Analytics

· Experience of growing membership, visitors, or income

· High-level interpersonal and communication skills, with the ability to engage effectively with a variety of people

· Highly organised with a creative flair, and attention to detail

Personal attributes include:

• Being pleasant, approachable, and helpful, even under pressure.
• A flexible attitude and adaptable to change

· Self-motivated and dedicated, with a willingness to collaborate as needed.

Why Join Us?

We are a friendly, hardworking team and a welcoming workplace that supports flexible working. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

Please note:

We can only consider candidates with the right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity for an experienced Health & Wellbeing Practitioner to work with a new partnership of Unified Community Assistance Network Enfield. UCAN Enfield is a consortium led by Age UK Enfield, with delivery partners from One to One, Mind in Enfield and Barnet, Wellbeing Connect, Bread n Butter, Cooking Champions and Middlesex Association for Blind.

We offer a range of services and activities to promote health and wellbeing and independence to residents aged 18+ who may be affected by sensory loss, autism, mental health conditions, long-term health conditions, and people whose voices are seldom heard.

Our specialist programme has been designed to be inclusive for all, and includes healthy eating and nutrition, cookery workshops, exercise and wellbeing groups. We also deliver peer support groups and lead the Adult Autism Hub.

Duties will include:

• Working alongside UCAN Enfield partners to co-produce and support the delivery of a programme of health and wellbeing sessions in the community that meet a range of needs from general population to specific conditions
• Attending community activities to meet new potential referrals and engage with participants.
• Managing shared UCAN Enfield Email inbox on a rota basis and loading new referrals onto Charity Log.
• Using Charity Log (CRM) to access and manage referrals by triaging and determining their level of need 1,2,3* and allocating the appropriate support which may include referring to other UCAN Enfield partners or referring to other partners.
• To manage a case load of 25 new referrals per month.
• To work alongside UCAN partners to ensure that referral pathways are established and maintained with GP’s, Enfield community organisations, VCS, Social Care, Health Teams, pharmacies.

The successful candidate should have a minimum 2 years of relevant experience in social care, housing and VCS Services.

Please see the attached job descrition which includes all duties and skills required.

This is a full-time position, 35 hours per week covering the service between 9-5 Monday to Friday. Salary is £27300 per annum.

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. You may be asked to work from other locations, as and when required.

Data Operations Manager 

Contract type: Permanent – 35 hours per week 

Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £44,168 - £46,493 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.

About the role 

As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.

In this role, you will: 

• Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
• Line Manage two Data Operations Officers, providing support, coaching and mentoring 
• Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs 
• Identify opportunities to improve efficiency and accuracy through automation or system enhancements 
• Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Excellent problem solving and communication skills 
• Strong experience of using relational database packages and working with large and complex data sets 
• Experience of leading, managing and motivating others and driving change 
• Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs) 
• Experience of using SQL 
• Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations 

Although not essential, we’d prefer you to have: 

• Good working knowledge of the architecture and functionality of Microsoft Dynamics 365 
• Demonstrable experience in Direct Debit and Gift Aid processing 
• Experience using Azure DevOps 

Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Pay As You Give’ charitablegiving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Local Quality Manager - National Youth Agency
 

The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
 
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities will include:

• Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
• Manage the delivery of traded services relating to Quality Standards and Organisational Development.
• Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
• Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
• Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
• Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
• Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
• Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
• Provide line-management and support to peers and officers as required.

 
Our ideal Local Quality Improvement Manager should have the following:

• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
• Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
• Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
• Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
• Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
• Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
• Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
• Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
• Willingness and ability to work flexible hours, including evenings and weekends as required.
• High level of accuracy and attention to detail in all aspects of work.
• Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements.
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
More about us
 
Discover more about the National Youth Agency and our work on our website.
 
Youth Work changes lives.
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-222460

We're Hiring: Communications and Fundraising Coordinator

Location: Wimbledon, South West London (Waterside Way Hub + with some remote working possible)
Contract: Permanent
Salary: £32,000 – £38,000 according to experience
Hours: Monday to Friday, 9am–5pm (with some flexibility and overtime)

About Dons Local Action Group (DLAG)

Born out of the COVID-19 crisis, DLAG is now one of London’s most dynamic community support networks. We’ve mobilised over 3,000 volunteers to deliver food parcels, household essentials, digital access, and more to thousands of people across Merton, Wandsworth and Kingston.

We’re practical. We’re entrepreneurial. We’re local. And we get things done.

About the Role

We're looking for a proactive and skilled Communications and Fundraising Coordinator to lead the delivery of our comms and fundraising strategies. You'll work alongside a passionate team of staff and volunteers to grow our impact and help drive support for DLAG’s life-changing work.

This role is ideal for someone who thrives in a fast-paced, mission-driven environment and wants to play a vital role in strengthening local communities.

Responsibilities

• Develop, schedule and deliver marketing plans and social media campaigns
• Prepare and distribute fundraising and donor materials (e.g. newsletters, raffle collateral, digital campaigns)
• Administer JustGiving and Enthuse platforms for campaigns and events
• Coordinate the production of marketing assets with volunteer graphic designers
• Create monthly impact reports and manage marketing dashboards
• Oversee the CRM/database — adding donor, school and corporate contacts
• Support event planning and donor recognition activities
• Line-manage the Volunteer Fundraising Administrator and Newsletter Editor
• Report directly to the Director and work collaboratively with the volunteer marketing team
• Research areas of greatest need in our three boroughs to ensure we continue to reach out to these communities

What We’re Looking For

• Experience in charity communications, fundraising and admin
• Excellent writing and project coordination skills
• Confidence using fundraising platforms and CRM tools
• A self-starter with great time management and attention to detail
• Passionate about community impact and collaboration

“The Dons Local Action Group are nothing short of amazing – practical, entrepreneurial and inspirational. I love them.”
— Siobhain McDonagh, MP for Mitcham and Merton

Ready to Apply?

Send your CV and a short cover note 
Application deadline: Friday 11th July, 2025

Join us. Help us grow. Make a difference where it matters.

#CharityJobs #FundraisingJobs #CommsJobs #Wimbledon #DLAG #CommunitySupport

Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.

RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.

The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person. 

Main responsibilities

• Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
• Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
• Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
• Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
• Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
• Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
• Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
• Support and train colleagues to run meetings and events online.
• Work with the team to develop all event materials – physical and digital
• Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
• Produce comprehensive event briefings for speakers, team, and Board
• Support and attend events, sometimes out of office hours, in and out of the UK
• Evaluate and report on the success of each event and consider areas of improvement
• Ensure up to date event information is publicised on the website and on other RSTMH channels
• Work with the team at RSTMH to develop and implement a marketing plan for events
• Manage all event enquiries, from external and internal stakeholders
• Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
• Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
• Develop processes to ensure we capture all data from events, through our CRM
• Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
• Develop longer-term event strategy for RSTMH
• Document and maintain accurate process and guidance documents for the Meeting and Events role.

Person specification

• Professional and articulate
• Degree level education or relevant proven work experience
• At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
• Strong experience of working with a CRM system
• Experience of running online events, with knowledge of variety of platforms
• Strong project management and organisational skills
• Evidence of working with events committees and managing suppliers to deliver events
• Strong budget management experience including forecasting, and planning
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Evidence of working with team and Board members
• Meticulous attention to detail
• Can-do attitude to take ownership of events
• Relationship building skills, being able to inspire others and bring them with you
• Passion for RSTMH and its work
• Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
• Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
• Motivation to hit the ground running

The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

The opportunity to help organise one of the world’s biggest global health events in 2028.

Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time moving to full-time
Salary: 35-40k subject to experience
Job type: Fixed term contract to end September 2028
Location: Initially based in the London Office with some travel to Liverpool

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.

In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.

ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).

The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers.  The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.

The role requires an able self-starter who understand the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests.  There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.

The candidate needs to have excellent event management and project management skills, communication and relationship building skills, and to be organised and flexible with a great attention to detail.  They should be as comfortable developing an events strategy, as answering queries about tickets sales, and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.

The role will start as one day per week and then move to be full time as we approach the event. The current expected timings are

• Up until 31 March 2026 – 7 hours/1 day per week
• 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
• 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week

Up to 1 April 2027 the role is purely office based, and there is flexibility to work the hours between Tuesday and Friday (not Mondays). The role has core hours of 10am-4pm so the working day needs to be within these hours.

The role may require work in the evenings or weekends and potential time staying in Liverpool.

Main responsibilities

• Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
• Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
• Work with RSTMH CEO to recruit Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
• Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality, and accessible
• Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
• Help coordinate meetings of the ICTMM Committees where needed
• Assist the PCO with activities to maximise attendance to the event
• Help deliver travel and accommodation, plus assist with visas for speakers and sponsored attendees
• Oversight and responsibility for the budget, and re-forecasting of income and expenditure for the event
• Work with the PCO on the logistics of the event management e.g. exhibition space and registration
• Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
• Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
• Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
• Develop systems and processes to ensure we capture all data from ICTMM into our CRM

Person specification

• Strong event and project management and organisational skills
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Meticulous attention to detail
• Good writing skills and ability to produce creative content
• Relationship building skills, being able to inspire others and bring them with you
• Professional and articulate
• Experienced team player – able to fit in and work with other team members
• Interest in tropical medicine and international health
• At least 3 years proven track record of managing and delivering successful national and ideally international events, measured in terms of attendance, budgets, and achieving sponsorship
• Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
• Experienced working with PCOs, Committees, and ideally Board members and high profile speakers
• Numerate with experience of budget management including forecasting, and financial monitoring
• Experience of working with a CRM system, running reports and analysing data as needed
• Willingness to work unsocial hours, and to travel outside of London, with reasonable notice

We will be interviewing candidates as applications are received and so may close the application process early.
Please do apply as soon as possible.

To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

We’re seeking a skilled and dedicated Communications & Digital Marketing Manager to join our small UK-based team. In this flexible, remote role (21 hours per week), you’ll use your creativity and expertise to raise awareness and grow support to help transform the lives of street-connected children in Kolkata, India.

ABOUT THE HOPE FOUNDATION FOR STREET CHILDREN (HOPE UK)

• HOPE UK raises awareness and funds for street-connected children and slum–dwelling communities in Kolkata, India, supporting 60 projects (in education, protection, healthcare, vocational training) delivered by The Hope Kolkata Foundation.
• Since 2007, HOPE UK has raised over £1M and currently supports 621 children via a child sponsorship programme.
• Mission: Empower marginalized children and communities through healthcare, education, protection and life skills.
• Vision: A world where it should never hurt to be a child.

KEY ROLE OBJECTIVES

• Grow and diversify the UK supporter base
• Create compelling content to drive engagement and support fundraising
• Manage and optimise HOPE UK’s website, email, and social media
• Deliver a UK communications and marketing strategy
• Track and report performance using data-driven analytics

KEY RESPONSIBILITIES

• Plan and deliver engaging on-brand content across digital platforms (website, email, social media)
• Manage content calendar and campaigns to raise awareness of HOPE and support fundraising initiatives
• Monitor and manage social media channels (Instagram, Facebook, LinkedIn) to maximize audience engagement and growth
• Identify new opportunities (e.g. Influencers) and respond to comments as required (real-time)
• Produce newsletters (Mailchimp), manage segmentation and CRM (Beacon) integration with website
• Update and optimise HOPE UK website (Wordpress Elementor), apply SEO and integrate Google Ads.
• Manage Google Ad Grants
• Ensure legal compliance (GDPR, copyright) and safe-guard HOPE’s online brand and reputation
• Write and pitch press releases as required and relevant
• Collaborate closely with HOPE UK Head of Fundraising, wider HOPE UK team, and occasionally external partners and supporters
• Collaborate with HOPE Ireland and HOPE Kolkata Communications and Digital Marketing team as required / relevant
• Oversee the marketing budget
• Represent HOPE UK at events as relevant, if requested
• Have a flexible and collaborative approach, particularly on live campaigns and monitoring social media, which might require working outside usual office hours
• Be available for potential overseas travel to Kolkata
• Must be UK based

EXPERIENCE & SKILLS

• Proven comms/digital marketing experience (charity sector essential)
• Strong writing, creative content creation, editorial judgment and campaign analysis skills
• Skilled at increasing audience engagement and understanding CTA messaging to drive fundraising
• Proficient using Wordpress Page Builders, specifically Elementor
• Proficient in Mailchimp, Canva, Hootsuite or other scheduling tools 
• Experience of optimsing Mailchimp and Website integrations with a CRM (preferably Beacon)
• Experience optimising UX on websites
• SEO and Google analytics knowledge and experience of managing Google Ads
• Experience using creative software (Canva, Photoshop, video editing tools, etc)
• Self-starter; team player; flexible approach to working hours; resourceful; excellent communicator
• An understanding of, and affinity with, Indian culture is desirable
• Knowledge of using a Macbook is desirable

If you have the relevant skills and experience, along with a real passion for the work we do, we would love to hear from you. Upload your CV and a supporting statement telling us why you want to work for HOPE UK, how you meet our criteria and what you can bring to the role.  Please note we will not consider any applications without a detailed supporting statement and, as a small team, will only contact successful candidates.

First interviews will be held: 7 - 8 August (online)

Ashinaga UK is seeking a driven, proactive and detailed-oriented Operations Manager to join our team. This part-time role (4 days per week) is an excellent opportunity for a professional who thrives in a dynamic, mission-driven environment. The Operations Manager will play a key role in ensuring the smooth running of Ashinaga UK, supporting internal administrative, financial, compliance, student recruitment and programming functions as we aim to empower future Young Leaders for Africa through the Ashinaga Africa Initiative (AAI). The Operations Manager will work closely with the Managing Director, Programme Manager and Partnerships Manager to ensure the organisation runs effectively and efficiently. The Ashinaga UK team is small but motivated to see orphaned youth empowered.

We welcome applicants with experience in Executive Assistant, Office or Administrative Manager and/or admin-related roles.

About Ashinaga:

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 110,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 10 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with key university partners and donors. 

• Pension: Ashinaga UK will match pension contributions up to 8% of the basic salary
• Holiday Allowance: Pro rata (based on full-time equivalent of 28 days per year, in addition to public holidays)
• Start Date: July or August 2025
• Working Pattern: Hybrid approach, with 2-days in the office per week

Key Responsibilities 

• Work closely with the Managing Director to ensure efficient operations and resource management.
• Support the team in executing strategy, scholarship programmes, and fundraising initiatives.
• Develop and optimise operational processes for efficiency and compliance.
• Lead on financial administration, including processing invoices, expense tracking, liaising with accountants and budget forecasting.
• Coordinate outsourced support including Bookkeeping & Accounting, Audit, IT, and act as organisation’s key point of contact.
• Programme operations related to scholarship events, such as logistical support, coordinating travel and accommodation for Scholars and staff, administrative tasks, and summer internship grant approvals.
• Support scholarship recruitment, including application assessment, interviews, and liaising with university partners.
• Manage digital systems (CRM, project management tools) and data for both internal and Scholar use.
• Lead data management and support various reporting requirements (Trustees, Donors, Charity Commission).
• Support the Director to ensure compliance with charity regulations, health and safety standards, GDPR, and risk management.

Essential Criteria 

• Right to work in the UK. Unfortunately, we are not able to sponsor visas.
• Role is based in London, however applicants throughout the UK are encouraged to apply. The role requires travelling to London or elsewhere in the UK from time to time. 
• Availability to work weekends on the rare occasion, such as for our annual student leadership events.
• Strong administrative and strategic experience.

Desired Criteria 

• Previous EA, Office Manager, Admin Manager, and/or Operations experienece
• Knowledge of charity law and regulations. 
• Bookkeeping and financial reporting experience.
• Experience coordinating or supporting with events, such as charity programmes, donor receptions, corporate sponsor events, and webinars. 
• Ability to manage multiple complex projects simultaneously, ensuring timely delivery and alignment with organisational objectives. 
• Able to efficiently use a wide range of online tools, including spreadsheets, databases, and cloud-based applications. 
• Experience using CRM systems to manage and analyse data and produce reports. 
• Fundraising or programme management experience is a plus.

Personal Characteristics 

• Passion for Ashinaga UK's mission: A genuine commitment to empowering orphaned youth through education and supporting the Ashinaga Africa Initiative's mission. 
• Excellent interpersonal skills: Strong relationship-building abilities, with the capacity to engage and manage a variety of stakeholders, including donors and corporate partners. 
• Adaptable and resourceful: Comfortable working in a dynamic environment with some degree of ambiguity, able to create processes that may not yet exist and get involved in projects that may require learning new skills. 
• Organised and detail-oriented: High level of attention to detail in managing data, creating processes that require buy in from various stakeholders, and ensuring accuracy in communications and documentation. 
• Self-motivated: Ability to work independently, take initiative, and meet deadlines with minimal supervision. 
• Collaborative mindset: Willingness to work closely with colleagues, volunteers, and external partners to achieve shared goals. 

Other Information 

• Ashinaga UK takes a flexible approach to working, with core hours and an understanding and consideration for work-life balance and personal commitments. 
• Interviews will be conducted on an ongoing basis, so we encourage early applications. 
• Ashinaga Association in the UK is dedicated to fostering an inclusive and diverse workplace. We are committed to providing equal employment opportunities and ensuring that all job applicants receive fair treatment, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Please note: we are not accepting applications from agencies.

This new role is an exciting opportunity to play a key part in the growth of our Major Gifts and Partnerships Team. You’ll take the lead in stewarding our current portfolio of generous philanthropists, while also building a pipeline of new supporters, securing significant gifts to power our work.

Ideally, you’ll have at least three years’ experience in philanthropy fundraising, preferably at manager level — although we’re open to hearing from those ready to step up. You’ll be able to demonstrate a strong track record of securing five and six figure gifts and building lasting, meaningful donor relationships.

You’ll also help shape the creation of a new calendar of cultivation and engagement events, working closely with the Special Events team.

Why Join Us?

✨ Be part of an inspiring and passionate team making a real difference in children’s lives.
✨ Lead on an exciting period of growth and innovation.
✨ Competitive salary, benefits, and opportunities for professional development.

If you’re ready to take on a rewarding management role and help shape the future of fundraising at Rays of Sunshine, we’d love to hear from you!

Impact and Insights Officer

This is an exciting opportunity to be an impact catalyst across two Youth Zone locations (Carlisle and London).

We are looking for someone who can generate support and build towards a ‘culture of impact’ in both Youth Zones, so that outcome measurement and impact reporting becomes routine and ‘every day’. 

This is a hybrid working role, with 8 onsite days per month at the Carlisle and London sites, with the remainder working from home.

Position: Impact and Insights Officer

Location: Hybrid (8 days per month across the 2 Youth Zones in Carlisle and Barnet)

Salary: £38,000 – 42,000 per annum (dependent upon experience) plus travel expenses

Hours: Full-time (37.5 hours/week)

Contract: Fixed term contract – 2 years (due to project funding)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: Monday 28th July 2025 at 9am. Please note, we may close the advert earlier depending on the volume of applications

Interviews:  Interviews (in person) will take place Tuesday 12th August in Barnet, London.  There will also be a short, values-based phone interview as part of the process.

About the Role

You will collaborate closely with a cross section of teams within the Youth Zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four Youth Zones for new income generation opportunities.

Main responsibilities include:

• Measuring and demonstrating the charities’ impact to stakeholders
• Authoring and providing the necessary data to the leadership and fundraising teams and Board (as required)
• Annual publications such as Trustees Reports and annual Impact Reports.
• Lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes
• Driving improvements in data capture through training and upskilling the Youth Work team
• Strengthening the ability of the two Youth Zones to demonstrate the measurable impact of youth work delivered.

Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process.

About You

This role is ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support Youth Zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by Youth Zones in two very different geographic locations.

Previous experience in a data analysis or similar role, including handling large datasets, using data to derive insights and data-led decision making is required for this role, along with experience with data visualisation tools (e.g. Tableau), and previous experience working with young people or in a youth work setting.

Please note, this is hybrid working role, with 8 onsite days per month at the Carlisle and London sites. You must be able to travel to these locations as part of your role.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Data Analysis, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer, Data, Data Analyst, Analyst, Data Analyst Lead, Data Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.