Crm Systems Manager Jobs in Home Based
ABOUT GET FURTHER
One in three students leave school each year without a pass in GCSE English and maths - this rises to over one in two for young people from disadvantaged backgrounds. Without GCSEs in English and maths, these young people are significantly more likely to drop out of education and are locked out of key professions, apprenticeships, and university courses.
Get Further exists to change this. Our charity has an award-winning tuition programme that helps students from disadvantaged backgrounds in further education to pass GCSEs in English or maths. We place highly qualified, specialist English and maths tutors in further education, who deliver a bespoke curriculum that builds confidence and skills in these core subjects.
OUR TEAM, CULTURE AND BENEFITS
Our central team comprises some 30 members, all motivated to reduce educational disadvantage and ensure young people get the gateway qualifications they need to succeed. We currently employ around 200 tutors. Our main office is in London, although we also have team members based across the country. We promote a supportive, collaborative, and positive working environment.
Benefits include:
- 36 days of holidays per year (including bank holidays)
- Ongoing learning and development opportunities
- Flexible hybrid and remote working
- Quarterly ‘in-person’ team development days at our offices in London
- The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.
THE ROLE
The Senior Data and Insights Officer will help us to demonstrate the importance of our tuition for young people and adults who are undertaking these foundational qualifications.
You will have strong attention-to-detail and will make sure our data is relevant, accurate and confidential. You will be skilled in data analysis and interpretation: able to draw out insights from data and be confident in writing – and communicating – impact for a variety of purposes and audiences.
As the Senior Data and Insights Officer you will work with the Director of Impact, within our Quality and Impact Team to:
Database Usage and Reporting
- Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.
- Use our database management system to generate reports and data analysis for the Senior Leadership Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
- Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact, clearly and accurately.
- • Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.
Internal and External Evaluations
- Support the Director of Impact in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact.
- Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools.
- Review and enhance data collection tools, process, analysis, and reporting.
- Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality.
- Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery.
- Manage large research projects with external evaluators.
Policy, Compliance & Quality Assurance
- Support our ongoing compliance with GDPR across the organisation, as well as upholding our safeguarding frameworks.
- Implement policies and procedures relating to GDPR and ensure those policies are adhered to across the organisation.
PERSON SPECIFICATION
ESSENTIAL
- Commitment to Get Further’s mission and values, including passionate about tackling educational inequality.
- Familiarity with database systems, like Salesforce (or able and interested in learning to use a database management system).
- Skilled in data analysis: able to use complex data to produce accurate, insightful and engaging findings and recommendations.
- Research experience e.g. designing qualitative and quantitative instruments, survey design, knowledge of research designs (QED, RCT), ethical considerations, participatory research.
- IT skills e.g. MS Office (Word and Excel) and also data analytics software like Tableau and PowerBi.
- Project management experience: excellent at planning and managing projects, tracking key deliverables, overseeing budgets and financial controls.
- Knowledge of GDPR requirements, policies, processes and organisational compliance.
- Strong attention to detail, prioritises precision and accuracy.
- Problem-solver: enjoys troubleshooting and demonstrates a ‘solution-oriented’ approach.
- Excellent communication skills (including written and verbal skills).
- Excellent interpersonal skills: is proactive, enthusiastic, resilient and supportive team member.
- Organised, excellent time management and can work well independently.
- Committed to safeguarding the young people we work with via compliance with safeguarding frameworks and keeping confidential / sensitive information secure.
DESIRABLE
- Familiarity with the FE sector.
- Has experience of and/or overseen research trials (e.g. Randomised Control Trials or Quasi-Experimental Designs).
HOW TO APPLY
Your application must include:
- A CV of no more than 2 sides of A4; and
- A supporting statement which includes your answers to the following three questions:
- Why do you want to work for Get Further? (250 words);
- Please demonstrate your relevant skills and experience, as related to the three aspects of the role(600 words):
- Database Usage and Reporting;
- Internal and External Evaluations;
- Policy, Compliance and Quality Assurance.
- If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you resolve these challenges? (250 words)
Please send your application by 10pm on 16th June. Incomplete applications will not be processed. First round online interviews will be held during the w/c 24th June, followed by a second in-person interview the w/c 1st July 2024.
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with Starlight Children’s Foundation, in the recruitment of their new Head of Data & Business Insight. Starlight is the national charity for children’s play in healthcare. The charity supports children to enjoy the power of play to boost their wellbeing and resilience during treatment, care, and recovery from illness. Their mission is to enable all children in the UK to have their right to play protected and provided for when they are receiving healthcare – in or out of hospital. This is a pivotal role in the charity, in which you will capture and harness the power of information to help drive the organisation forward. This position is offered as a permanent, full-time role and will report to the Director of Finance & Organisational Effectiveness.
This is an exciting opportunity for an experienced, business-driven, and forward-thinking CRM professional to join the Leadership team at Starlight as Head of Data & Business Insight. Used to managing the big picture of data, insight and IT in an organisation where evidence-based decision making is key, you’ll think creatively, find pragmatic solutions and be used to juggling multiple priorities in a fast-moving environment. With a real focus on Fundraising Data and Insight, though working closely with colleagues across the organisation, you’ll be skilled in being both supportive coach and critical friend, able to encourage and to challenge the thinking of those around you. As a member of the leadership team, you’ll role model efficient and effective working and the behaviours and values that are key to our success. You will have a real desire for effective working, looking to improve the efficiency of CRM systems and processes, as well as ensuring the charity has an efficient and secure infrastructure to support effective working across Starlight.
To be successful in this role, you will have demonstrable experience in using data to drive evidence-based decision making to grow fundraising income in a small or medium sized organisation. You will have solid experience of driving business results and of building business thinking in colleagues, influencing, and challenging as needed, together with substantial experience of working with and generating insight from high-volume databases within a fundraising environment. You should have strong experience in organisation wide efficient and effective data management, as well as experience in managing change projects, working alongside, and influencing key stakeholders to achieve the best outcome for the organisation. You will need to have a commitment to personal growth through self-awareness and self-management, together with good working knowledge and understanding of cyber security. You will need to enjoy being part of a small team where individuals thrive on working outside of their designated roles from time to time to get things done. Although not essential, experience of using Power BI / Power Query / DAX for data analytics would be advantageous.
To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description: Community Outreach Worker
Responsible to: Community Project Coordinator
Salary: £12.00/hr (£23,400 FTE)
Hours: Part-time 30 hrs per week
Contract: Fixed Term 3-year contract to April 2027
Location: Units 2&3 Cobb Way, Park Wood, Maidstone ME15 9XF
Driving Licence and own car essential
This role requires an enhanced with barred DBS check
About Fusion:
Fusion Maidstone is a health & wellbeing charity based in Park Wood. We opened our doors in 2003 and set about developing programmes, activities and services to address the changing needs of the residents of Park Wood with a strong focus on addressing health inequalities. Fusion works in the community to offer assistance in four key areas Public Health, Food/Food Poverty, Social Inclusion, Mental Health. Services are either delivered directly by Fusion or by a network of partner agencies. We bring services to local people thereby removing barriers to engagement.
Park Wood Connects Project
Courtesy of the National Lottery Community Fund Fusion Maidstone are able to launch their Park Wood Connects project which is a three year engagement and support initiative co-designed with the local community to support people struggling with the combined effects of the cost-of-living crisis, the mental health crisis, and high levels of social isolation/loneliness in one of the South East’s most deprived communities. To address the growing numbers of vulnerable local residents we propose to do two things through the Park Wood Connects project:
- Reach out better across the community to make more people aware that we and our partners are here to help.
- Make more services available locally by encouraging more people and organisations to begin delivering support locally.
About the Community Outreach Worker Role
Fusion is employing a Community Outreach Worker who has a great sense of community and customer service, enjoys working in an outreach environment and who is looking to make a positive difference to the local community.
Working closely with a second Community Outreach Worker and the Community Project Coordinator you will be performing tasks associated with community outreach including identifying and directly engaging with hard-to-reach individuals and families, providing responsive and effective support, deliver drop-in information sessions, recruit, induct and train volunteers to support the project, organise and host community engagement events throughout the year.
Who You Are
You are an active listener and an empathetic communicator who is able to deliver confidently to a wide variety of audiences.
You have excellent administrative, organisational and time management skills.
You have the ability to deal with beneficiaries, colleagues and partners tactfully in difficult situations and be assertive as appropriate.
You are able to be flexible in response to the organisation’s needs and requirements.
What You Will Offer Us
You will contribute to the design and development of activities and partner services in response to identified need.
You will contribute to and attend steering group meetings to represent the voice of the community and aid in the development of the project.
You will be responsible for your own administration with accurate data entry and working with our customer relationship management (CRM) system.
You will be a positive addition to the team and happy to represent Fusion Maidstone.
Key Responsibilities
To identify and directly engage with hard-to-reach individuals and families in Park Wood to raise awareness of Fusion.
To provide responsive and effective support.
To ensure immediate needs are assessed and met, respecting the wishes of individuals and families.
Act as a ‘keyworker’ for the co-ordination and delivery of individuals and families support with the assistance of the wider Fusion team.
Build a relationship with the KCC Community Wardens with a view to developing partnership working.
Recruit and induct a total of 15 volunteers from the local community to assist with the project 5 in year 1, 5 in year 2, and 5 in year 3.
Organise and deliver 4 community engagement events each year of the project.
Organise and deliver a minimum of 12 drop in surgeries each year of the project in various locations.
Assisted by the Community Project Coordinator attend regular stakeholder steering group meetings
Benefits Package
Mileage will be paid outside of commute journey at the rate of £0.45 per mile provided the successful applicant has business insurance
DBS paid for by Fusion
Employer Assistance Programme available 24/7 for advice and guidance
Full induction
Ongoing training and development
Support with career progression and personal development
Paid 25 days annual leave plus bank holidays
Pension scheme with NEST
Equal Opportunities
We welcome applications from all suitably qualified candidates irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief or sexual orientation. In addition, during the various stage of recruitment, specific measure can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Fusion are committed to the Disability Confident charter. We actively recruit staff who have lived experience. We recognise and value the unique combination of skills, knowledge and perspective that employing people with lived experience, at all level across the organisation, brings. We create a trauma-informed, person centred environment, where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed.
To promote the health, education, recreational opportunity, self improvement and community support capacity of residents in Park Wood.
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Location: Black Country, Birmingham, London or Bristol
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 (+£1,833 London Weighting) paid over 12 months
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Start Date: Monday 2nd September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Friday 31st May
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We will be interviewing as we go along, so early applicants are encouraged.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
he opportunity
In this role, you will support high value fundraising activities, covering High Value Corporate, Community and Major Gift Teams.
You will provide expert assistance to fundraisers in the areas of systems, processes, and planning to enable efficient and effective high-value donor-facing activity.
You’ll use innovation, problem solving and process support to pursue productive and best practice ways of working.
Your responsibilities will include:
- Prospect identification and research
- Prospect management
- Due diligence
- Compliance and regulatory responsibilities
- Database management
- Collaborating with internal teams
This role will involve some travel across the U.K.
Working arrangements
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About the role
As our ideal candidate, you’ll have strong research and analysis skills, as well as an understanding of prospect research principles and ethics, gift capacity indicators, and fundraising strategies.
As an expert communicator, you have excellent writing skills and experience creating various types of documentation for different audiences. You also have the ability to build and develop strong working relationships with stakeholders at all levels.
To excel in the role, you will have:
- Familiarity with research resources and tools (ALF, FAME, and online)
- Experience using a CRM database (such as Raiser’s Edge, Salesforce, or Microsoft)
- Understanding Data Protection, ICO, GDPR, and PECR Guidelines
- Ability to handle sensitive and confidential information with tact and discretion
- Good planning and time management skills
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of the page.
Interview process
Please note, interviews will be held via MS Teams on Wednesday 5th and Thursday 6th June.
Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.
Our vision is a world free from the fear of heart and circulatory diseases.
Loughborough Community Centre (LCC) was established in Brixton in 1981, as a positive outcome from the Brixton Uprisings. We operate from the Max Roach Centre in Brixton south London.
If you're looking for a dynamic work environment with strong community values that are embedded through our approach to Listen, Collaborate and Create meaningful activities and the opportunity to make a real difference supporting vulnerable and disadvantaged children and their families, then the Business Administrator role may be the right fit for you.
It's a role full of possibilities as you will provide administrative support to trustees, a director and the wider LCC workforce. The job holder will be expected to be competent in their area of work, delivering a seamless professional service in line with the company’s mission.
We will work together on a shared mission to create:
A safe place where children, young people and families can come together, to play, thrive and succeed.
Purpose of the job:To work within our busy and diverse community organisation to lead and be a first point of contact with office administration, organisation and communication through performing and updating administrative duties.
What you would do:
Oversight and day to day management of the overall business administration, including:
- Keeping well-organised files and records of business activity including HR and H&S
- Researching company data and archived reports
- Keeping computer databases up to date - Salesforce
- Interacting with stakeholders either on the phone or in person
- Providing office support including stakeholder and employee support
- Following up on business communications, billing, and ordering
- Learning about the company's mission and available products/services
- Educating clients about what products/services are available and how to engage in them
- Building relationships with all stakeholders
- Preparing documents by uploading, printing, copying, and binding
- Writing and editing company correspondence
- Assisting with minor technical support
- Acting as a personal assistant to the Director and Board of Trustees
- Scheduling appointments and events
- Giving feedback on office efficiency and suggesting possible improvement
The ideal candidate will have a satisfactory Enhanced DBS check, experience of working within a business administration role, proficiency in Microsoft Office Suite, office management skills, filing, book-keeping, time management, organisation, communication, scheduling, typing, uploading, problem solving, order management, billing, multi-tasking, reporting, researching, ordering, attention to detail, invoicing, interpersonal and personal assisting skills.
What we offer: A highly competitive salary, Employee Assistance Programme for staff mental health wellbeing and support, regular socials, team building and on the job training opportunities.
The role is subject to suitability checks and references.
Do contact us if you would like further details or to arrange a visit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator - (London and North Kent)
Salary: Coordinator/Senior Coordinator £25,643K London Living Wage - £33K depending on experience. (Salaries over £28k reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office located at London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators to work in London and North Kent
Construction Youth Trust is a forward-thinking charity whose mission is to help young people reach their full potential and take their first steps towards a rewarding working life. We prepare young people for the world of work, support them to build their skills and confidence and connect them with opportunities and employers aligned with their individual strengths and interests. We prioritise young people from disadvantaged backgrounds, under-represented groups and those facing significant barriers to work.
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career. Our Coordinators work with young people studying in schools and colleges as well as young people who are currently unemployed or not in any form of training. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals who are Black, Asian or from a minority ethnic background and/or those with a lived experience of the young people we support.
If you are passionate about transforming the life chances of young people, especially those facing disadvantage and exclusion, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.
Please note that CVs and Cover letters will not be accepted.
Closing date for applications – 9am on Friday 14th June 2024. However, we may close the recruitment early as we will interview as suitable candidates apply. Ideal start date for this role is ASAP.
Previous applicants need not apply.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
Previous applicants need not apply.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
The client requests no contact from agencies or media sales.
FareShare South West distributes surplus food across the region to charities working with vulnerable people. We need volunteers to do everything from driving vans to picking orders in the warehouses, and lots in between.
This role leads on rota and data management, working with warehouse managers and reporting to the Volunteer Recruitmant Manager in Bristol, with occasional travel. Recruitment and retention support, and identifying individuals who would benefit from our flagship employability programme FareChance to help their personal and professional development is an important element, as well as working with the wider team to develop volunteering opportunities for corporate supporters and food partners.
Leading on volunteer wellbeing and support during the shift is key to the role, as well as undertaking training to keep abreast of best practice
The client requests no contact from agencies or media sales.
Are you committed to working in partnership to empower people with learning disabilities and autistic people to work through trauma and find justice?
We are seeking a qualified Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services.
Our ideal candidate will have experience in the ISVA role as well as a friendly and relational approach to working with clients. You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.
This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.
This post is exempt under Schedule 9 Part 1 of the Equality Act 2010 and is only open to women.
Background information about Respond
Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Closing date for applications 4th June 2024
When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Welfare Benefits Advisor
Salary: £28,600 per annum
Full-time: 5 days per week. Part time applicants will be considered.
Contract: 2 year contract
Location: London, United Kingdom
Organisation Overview:
Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.
The Carers Centre, Tower Hamlets is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team a new colleague to join our experienced Welfare Benefits Team.
Are you passionate about making a positive impact in the lives of unpaid carers? Do you have a strong background in benefits advise work and a desire to support those who selflessly care for others? We are seeking a dedicated and compassionate Carers Welfare Benefits Advisor to join our team in Tower Hamlets, London.
About Us:
We recognise the vital role that unpaid carers play in our community. Our mission is to provide unwavering support to these individuals who tirelessly care for someone living with a long-term health condition. We are committed to ensuring that unpaid carers receive the essential information and assistance they need to access the welfare benefits and services they deserve.
Position Overview:
As a Welfare Benefits Advisor for Unpaid Carers, you will be a pivotal advocate for individuals who provide care without financial compensation. Your role will involve providing personalised guidance on available benefits and entitlements, aiding in benefit applications, and offering emotional support to unpaid carers. By empowering them with crucial resources, you'll play a pivotal role in improving their well-being and quality of life.
Key Responsibilities:
- Conduct thorough assessments to determine unpaid carers' eligibility for benefits.
- Offer clear and empathetic explanations of available benefits and support services.
- Assist unpaid carers in navigating the application process with accuracy and efficiency.
- Maintain detailed and confidential records of client interactions.
- Co-deliver occassional workshops and information sessions to raise awareness about benefits and available assistance.
- With organisational support. stay updated on changes in benefits policies to provide accurate and up-to-date information.
Qualifications:
- Previous experience in benefits advisory, social work, or a related field is advantageous.
- Familiarity with benefits available to unpaid carers and their specific eligibility criteria.
- Exceptional communication skills, with an ability to convey information clearly and compassionately.
- Strong interpersonal skills and a patient, understanding attitude.
- Attentive to details and proficient in maintaining accurate records and documentation.
- Empathetic attitude and a dedicated commitment to supporting unpaid carers.
- Able to work both independently and collaboratively within a team.
- Proficient in relevant computer applications and software.
Benefits:
- Competitive salary and a comprehensive benefits package.
- Opportunities for continuous professional development and training.
- Inclusive and supportive work environment.
- The gratification of making a significant difference in the lives of unpaid carers.
Application Process:
To apply, please submit your updated CV accompanied by a cover letter that outlines your pertinent experience and motivation for applying for this role. The application deadline is 19/06/2024, we will be interviewing candidates on a rolling basis and reserve the right to close the advert early.
Join us in making a substantial difference in the lives of unpaid carers. Become part of our team and help us provide crucial support to those who give so much to others.
The Carers Centre, Tower Hamlets is committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
None.
The client requests no contact from agencies or media sales.
The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers. You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people.
For more information, please see our Job Application Pack below.
Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024
The client requests no contact from agencies or media sales.
This is an exciting time to join our International Society, and to take the next steps in your career within a small proactive team: we are at a critical stage of development of ISAPS Education, putting finishing touches to a new website, and working on a new Learning Management System and training curriculum, to build on our extensive resources for medical professionals globally.
Working closely with the Head of Digital and Education Projects to develop and manage ISAPS website and our portfolio of e-learning and education for our members and their patients across the globe you will play a key role in creating high quality digital resources, and in building our relationships with stakeholders internationally.
About you
Educated to degree level, with strong relevant experience in online digital systems and education, you will enjoy a broad and varied workload and be comfortable working at pace, and on your own initiative. You are self-motivated, proactive, adaptable, solutions focused with highly developed interpersonal skills.
We would like to hear from candidates who understand the design and production of digital content, and have excellent organisation and communication skills to enable them to work on multiple projects concurrently. You will enjoy and embrace the opportunities of working remotely and collaboratively with our team and our community of international medical professionals alike.
Key attributes of the successful applicant will include:
- Experience in the design and production of digital education content using relevant tools
- Passion for delivering high quality and well-designed digital content for educational purposes
- Comfortable at managing multiple (and learning new) digital systems (CMS / LMS / CRM etc)
- Strong motivation, time-management and communication skills, able to work effectively remotely and see tasks through to completion
- Exceptional organisation and prioritisation to manage multiple priorities effectively
- Strong motivation and customer orientation: equally skilled at developing relationships and managing systems
- Solutions focused: able to analyse and evaluate needs quickly
- Accurate worker with high attention to detail
Whilst English is the official language of ISAPS, other European languages may also be an advantage.
For further information on the role and access to a detailed job description please click the apply button.
Tenure: Full Time (5 days per week), Permanent
Salary: £30,000 - £33,000, depending on experience
Location: Home working, ability to travel to London for team meetings 1-4 times per month
Benefits:
- 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year).
- Matched Pension Plan: we will match up to 6% of your chosen contribution
- The opportunity for growth, responsibility and ownership
- A friendly small team environment where your opinion is valued
- An annual appraisal including a personal development review, and the opportunity for training
- Hybrid working: primarily home based with option to use our London desk space
Process:
Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.
Deadline: 9am Wednesday 5th June
Interviews:Initial: 6&7 June via Zoom.Final TBC: 19/20 June in person.
Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.
You may have experience of the following: Digital & Education Project Officer, Digital Education Projects Officer, Education Projects Officer, Education & Digital Projects Officer, Digital Learning & Education Coordinator, E-Learning & Education Projects Coordinator, Digital Education Programme Coordinator, Education Technology Project Coordinator, Digital Learning and Development Coordinator, etc.
REF-214 215
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).
You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
The client requests no contact from agencies or media sales.
We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma.
As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement.
This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer.
Summary of role responsibilities
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Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;
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Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;
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Develop and grow our charity’s’ media presence and profile;
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Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 16 June 2024 at 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.