Customer engagement manager jobs in city of london, greater london

Who we are

ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year and have a proven track record in delivering high impact services.

Summary of the role

The Legacy and In Memory Fundraiser will develop and lead on strategies to grow two vital income streams. This role will be instrumental in ensuring long-term sustainability for ADSS by inspiring supporters to leave a gift in their will or donate in memory of a loved one.

Main purpose of job

The Legacy and In Memory Fundraiser will lead the development and implementation of strategies to grow income from gifts in wills and in-memory donations. With a focus on both acquisition and engagement, this role is centred on building meaningful, compassionate relationships with supporters—encouraging them to consider leaving a legacy or making a donation in tribute to someone special. Through sensitive communication, targeted campaigns, and thoughtful stewardship, the fundraiser will support individuals in honouring their values or the memory of a loved one, while generating essential long-term income to sustain and advance the charity’s work.

The Role Responsibilities

· Develop and implement a legacy fundraising strategy to increase pledges and confirmed legacy gifts.

· Inspire legacy giving; create engaging campaigns and materials that encourage supporters to include a gift to ADSS in their will.

· Steward legacy supporters with care, ensuring long-term engagement and loyalty.

· Work closely with legal representatives and executors to ensure timely and sensitive management of legacy gifts.

· Build relationships with potential legacy donors through sensitive and well-informed communication.

· Develop and manage an in-memory fundraising programme that offers meaningful ways for supporters to honour loved ones.

· Support families and friends who wish to give in memory of loved ones, offering tailored and sensitive communication.

· Create engaging communication, content and materials for in-memory fundraising across multiple channels

· Ensure that legacy and in memory income from all channels and sources is coded and thanked in a timely manner and in accordance with relevant legislation and best practice.

· Create supporter journeys that provide empathy and support, encouraging long-term involvement.

Cross-Team Collaboration & Development

· Agree and monitor KPI’s and budgets.

• Use supporter data and insight to inform strategies and measure impact.
• Monitor sector trends and innovations in legacy and in-memory giving to shape plans and identify new opportunities.
• Communicate with wider team to encourage promotion of legacy and in memory giving.

Donor Database Management:

· Maintain and update our donor database, ensuring accurate records of donations, communications, and engagement history.

· Analyse giving performance and optimise programmes based on insights

· Track progress towards fundraising goals, preparing regular reports for senior leadership and stakeholders.

· Work within GDPR and the Fundraising Code of Practice at all times.

• Use CRM system to track donor journeys, manage pledges, and identify opportunities.

This job description is not exhaustive and serves only to highlight the main

requirements of the post holder. The Chief Executive Officer may stipulate other reasonable requirements.

Lead a dynamic, community-driven charity fighting poverty in South West London. DLAG is seeking a strategic and delivery-focused Charity Director to guide its next chapter.​

Closing date: 9 a.m. Tuesday 2nd September

Dons Local Action Group (DLAG) is a fast-growing, award-winning charity tackling poverty across Merton, Wandsworth and Kingston. Founded during the pandemic by AFC Wimbledon fans, DLAG has grown into a vital, volunteer-powered organisation delivering food, furniture and digital devices to people in urgent need.

We are now looking for a committed, hands-on Charity Director, someone who can work closely with trustees, staff, volunteers and partners to ensure operational excellence, increase our visibility, and drive sustainable growth to oversee day-to-day operations and coordinate activity across fundraising, communications, governance and people management.

This newly created role is central to strengthening the charity’s infrastructure and ensuring its long-term sustainability.

You’ll be a senior charity professional with strong fundraising and communications experience, confident in developing teams, building partnerships and securing income – and deeply motivated by our mission to tackle local poverty.

This is a rare opportunity to play a pivotal role in the growth of a thriving grassroots organisation making a real impact in local communities.

Who we are

Dons Local Action Group (DLAG) is a grassroots charity dedicated to tackling poverty and social exclusion in the London boroughs of Merton, Wandsworth and Kingston.

Founded in 2020 in response to the COVID-19 pandemic, DLAG quickly grew from a volunteer-led food support initiative into a highly respected, award-winning organisation. We provide essential support to people in urgent need—delivering food parcels, furniture and digital devices directly to homes, schools and partner charities.

With over 800 active volunteers and a unique model centred on dignity, speed and community engagement, DLAG has made a measurable impact on thousands of lives.

We maintain strong local roots while continuously expanding our reach and ambition. In 2023 alone, we supported more than 14,000 people and redistributed food and goods worth nearly £1 million.

DLAG became a registered charity in 2023 and is now entering an exciting new phase of growth, with a focus on sustainability, innovation and deepening community impact.

About the role

As Charity Director at Dons Local Action Group (DLAG), you will lead a respected and fast-growing organisation at the heart of the community.

This pivotal new role will ensure DLAG delivers on its mission to support people in urgent need while building a sustainable and resilient future. You will work closely with the Board of Trustees, a small staff team and a large, dedicated volunteer base to oversee all core functions of the charity.

Key responsibilities include:

• Leading the delivery of DLAG’s strategy across operations, volunteering, fundraising and communications.
• Managing and developing a small team, alongside collaboration with experienced trustees.
• Driving income generation and developing sustainable funding streams.
• Building DLAG’s profile through strategic communications and stakeholder engagement.
• Ensuring compliance with relevant regulations and best practice in governance.

You will play a crucial role in shaping the charity’s next chapter, strengthening its systems and reach and ensuring DLAG remains a trusted and effective presence in the local community.

This is a unique opportunity to lead a purpose-driven organisation with a proven impact and a strong foundation for growth.

Who we are looking for

You will be a strategic, hands-on leader with a passion for community-driven impact and a track record in charity leadership.

You will thrive in a fast-paced, purpose-driven environment, relish hands-on leadership and communicate with honesty and impact.

You’ll bring strong interpersonal skills, a collaborative mindset, and the ability to lead through growth and change with confidence.

We’re looking for someone who has:

• Experience in the charity sector, particularly in fundraising and communications.
• Proven leadership and people management skills, including staff, volunteers and stakeholders.
• A successful track record in developing and delivering fundraising strategies and major campaigns.
• Strong understanding of charity governance, compliance, finance and operations.
• Excellent communication skills with the ability to represent DLAG externally and build partnerships.
• Experience managing events, marketing and building community engagement.
• Technological confidence across CRM systems, databases, cloud sharing and digital comms tools.

You may be an ambitious Head of Fundraising or Development Director ready to step up, have experience working with vulnerable communities and a deep understanding of social inequality.

If you are motivated by the opportunity to lead an organisation committed to tackling poverty and transforming lives, we would love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at  9 a.m. Tuesday 2nd September. 

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.

We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.

You will:

• Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
• Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
• Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
• Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
• Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
• Support the development of effective governance, technology and safeguarding practices across affiliates.
• Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.

About you:

You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.

• A strong track record of driving income growth and leading successful change initiatives.
• Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
• A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
• Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
• Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.

Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.

About us:

We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK. 

To apply:

If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.

Who we are

ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year, and have a proven track record in delivering high impact services.

Summary of the role

The Individual Giving Fundraiser will be at the heart of our fundraising efforts, driving digital fundraising, managing multi-channel appeals and designing and implementing donor journeys to increase engagement, retention and income.

Main purpose of job

Working with the Head of Fundraising the Individual Giving Fundraiser will lead on developing and delivering strategies to grow income from individual supporters through acquisition, retention, and stewardship. This role focuses on building long-term, meaningful relationships with donors, delivering compelling fundraising campaigns, and enhancing the donor experience across digital and offline channels.

The Role Responsibilities

· Maintain and grow ADSS’s income from individual supporters with a focus on digital platforms.

· Lead on the delivery of acquisition and retention campaigns and optimising supporter journeys.

Fundraising Strategy and Planning:

· Work with the Head of Fundraising to develop and implement comprehensive fundraising strategies, including regular giving, to support ADSS’s mission, ensuring alignment with organisational goals.

· Plan and deliver fundraising campaigns and events, including individual giving and online fundraising efforts.

· Develop project plans and assist in setting KPI’s.

· Craft compelling appeals that resonate with donors and reflect the organization’s mission.

· Analyse campaign performance and adjust strategies for continuous improvement.

· Prepare and present detailed reports on fundraising progress to leadership and maintain an accurate pipeline.

· Monitor expenditure for individual events and campaigns to ensure a profitable return on investment.

· Support the team to identify and develop new revenue streams to increase support for ADSS programmes and services.

· Keep up to date with industry developments to contribute to the overall development of the fundraising department. Continually monitor digital trends and be willing to adapt to this quickly changing area.

Donor Cultivation and Stewardship:

· Design and implement donor journeys to increase retention and engagement

· In collaboration with the Communications Team, increase our geographical area of reach and influence, across Kent, to grow our donor base.

· Work with families and the wider ADSS team to support the development of case studies to tell donors the stories of ADSS’s work.

· Build and maintain strong, lasting relationships with current and prospective donors, ensuring their continued support.

· Implement strategies for donor recognition and retention, including personalised outreach, acknowledgements, impact reports, and engagement opportunities.

· Develop and maximise communication tools and materials to keep all donors updated with our key messaging and impact.

· Engage with the community through various communication channels, promoting the organisation’s mission and fundraising opportunities.

· Manage online platforms and income pages of our website to maximise the potential channels for donation.

Corporate and Community Partnerships:

Work with the Corporate and Community Fundraisers to:

· Develop Individual Giving programmes within Corporate and Community partnerships

· Ensure that digital platforms support their efforts to cultivate relationships with local businesses and community groups to secure sponsorships, partnerships, and in-kind donations.

· Engage community leaders and influencers to increase visibility and support for ADSS’s fundraising efforts.

· Explore the role of digital platforms in new partnerships to diversify revenue streams and enhance community engagement.

Donor Database Management:

· Maintain and update our donor database, ensuring accurate records of donations, communications, and engagement history.

· Analyse one-off and regular giving performance and optimise programmes based on insights

· Manage the Membership recruitment process

· Track progress towards fundraising goals, preparing regular reports for senior leadership and stakeholders.

· Work within GDPR and the Fundraising Code of Practice at all times.

This job description is not exhaustive and serves only to highlight the main

requirements of the post holder. The Chief Executive Officer may stipulate other reasonable requirements.

Our Digital Content Designers sit in the Digital team within the Marketing, Fundraising & Events (MFE) Directorate at British Heart Foundation (BHF). The Digital Team is responsible for strategically developing, delivering, and optimising digital experiences for BHF customers.

We are looking for a Digital Content Designer for a 12 month FTC. As one of our Digital Content Designers, you’ll scope, write, edit, design, and publish high-performing digital content within standard digital templates and content modules. You’ll advocate best practices in layout consistency, content formatting, SEO, accessibility, and analytics.

You’ll uphold our content guidelines, tone of voice and visual elements to ensure BHF content is always “on-brand”, accessible, consistent and optimised for search engines. Collaborating with stakeholders across the organisation, you’ll ensure their content assists them in meeting their KPIs and wider organisational goals.

This role is key in ensuring BHF puts users at the heart of our digital content delivery; editing and publishing effective content that helps grow and deepen engagement for our diverse audiences across all digital channels. 

You’ll help drive the overhaul of BHF website and BHF customer journeys, by upgrading and migrating digital content into new templates, embracing emerging opportunities such as personalisation.

About you

Our ideal candidate will bring demonstrable experience of writing for the web, with proven ability to design content that is inclusive and accessible, and experience in editing, devising, and implementing creative digital content including text and images.

With excellent communication skills and a commitment to user needs, you have excellent knowledge of user experience, SEO and experience of training and supporting others when delivering high quality digital content.

With excellent attention to detail, time management and prioritisation skills, you have a working knowledge of content management systems, Figma, GA4, and HTML at an editorial level.

Working arrangements

Please note this is a 12-month fixed term contract which will commence from the start date.

This is a blended role, where your work will be dual located between your home and our London office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

There are two stages to our interview process. The first will be conducted via Microsoft Teams, and the second will take place in our London office.

During the first stage, we will ask about your experience, how it matches the role, and some competency-based questions.

The second stage will be task-based. We will send you the task prior to the interview, where you will present your work. We will then ask questions about your presentation.

Greenpeace are partnering exclusively with Robertson Bell in their search for a permanent Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come. 

The role will involve undertaking a broad range of important duties, including taking responsibility for a key part of our organisation. This will include reporting on monthly performance, managing grants (both income and expenditure grants), preparing the annual budget, preparing the annual statutory accounts and taking responsibility for the annual audit, reporting to and liaising with our international head office, and preparing the agenda and papers for and attending trustee meetings.

The organisation:

Greenpeace are independent. They don’t accept any funding from governments, corporations or political parties – their work is funded by ordinary people. That means they are free to confront governments and corporations responsible for the destruction of the natural world and push for real change. 

They do this by investigating, documenting and exposing the causes of environmental destruction. They work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And they take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future. 

The role:

• Responsibility for all aspects of the financial management of Greenpeace Environmental Trust (GET), a registered charity.
• Responsibility for the preparation of annual statutory accounts, annual report, and conducting the annual audit.
• Work with the Events team to ensure that the budgeting, financial control and management, and reporting of the Glastonbury Festival and all other festivals and events is conducted in an accurate and timely manner.
• Preparation of the annual budget and presentation to the board of trustees.
• Preparation of monthly management accounts and written finance report to trustees and other key stakeholders.
• Maintain accurate cash flow management and forecasting procedures to proactively manage all cash balances.
• Manage the grant-making process and account for all grant income received.
• Review restricted income, ensuring correct documentation is received and the restrictions are applied.
• Maintain policies and procedures ensuring compliance with all relevant legislation.
• Continually work to develop and improve the quality and usefulness of our reporting.
• Providing financial analysis, including trends and areas of opportunity or concern for budget holders and other stakeholders.
• Work with other Deputy Head of Finance and the programme co-ordinator to proactively improve all aspects of the financial management of the programme department’s activities in relation to activity funded by GET.

The successful candidate will:

• Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
  • Proven experience of working in a finance function in a hands-on role.
  • Extensive technical knowledge of accounting principles and best practice, with reference to specific UK charity accounting rules and regulations.
  • Substantial experience of management accounting, budgeting, forecasting and reporting.
  • Experience of involvement in financial year-end and annual statutory audit.
  • Proven experience of delivering a business partnering-focused service and providing in-depth insight, analysis and guidance to budget-holders.
• Support and believe in the aims of Greenpeace.
• Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.

The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 10^th August with interviews taking place the week commencing 18^th August.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

We’re pleased to be recruiting a Communications and Support Assistant to help strengthen and expand the reach of National Eczema Society’s work. This new role is designed to support the delivery of our communications, digital content and supporter services, as the charity grows and takes on more proactive campaigns and engagement. You’ll contribute to creating and scheduling content across our social media channels and website, support the production of our e-newsletter, and play a key role in monitoring community engagement online.

Alongside digital communications, you’ll provide vital administrative support across our wider operations including health information, research and policy. From helping coordinate webinars and podcasts to assisting with day-to-day operations, this is a varied and rewarding role at the heart of a small, friendly and ambitious team working to improve the lives of people with eczema.

Imagine a role where your creativity and collaborative approach help connect supporters to a powerful mission, shifting the dial in the food and farming education sector so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re seeking a skilled communicator and digital storyteller equally comfortable crafting social media posts, drafting briefing notes, or capturing and editing film content. You’ll be passionate about amplifying underrepresented voices and supporting social change through engaging communications that inform, connect and inspire.

You will work closely with colleagues across the organisation to drive engagement, raise our profile, and grow our digital presence through impactful multimedia storytelling. Your work will help bring the voices of children, families and communities to partners and supporters nationwide, placing The Country Trust’s mission at the heart of national conversations about wellbeing, education and tackling the poverty of opportunity.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise public transport use, this is not always feasible. Therefore, a valid driving licence is essential.

Key Responsibilities:

Communications & Influence

• Develop and deliver strategic, multi-channel communications that translate complex ideas into compelling messages to increase our influence across media, policy, and partner networks.

Multimedia Storytelling

• Create and deliver impactful, accessible multimedia content that amplifies beneficiary voices, supports advocacy, and aligns with our brand and strategic goals.

Stakeholder Engagement & Partnerships​

• Develop and tailor impactful communications and materials that strengthen partnerships, engage funders, and support collaborative initiatives with partner organisations.

Press, Media & Digital Oversight

• Support on press and social media communications by managing media relationships, crafting timely content, and optimising outreach to amplify our advocacy and campaigns.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.

Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.

We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and

freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.

We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. 

We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.

The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values. 

We look forward to receiving your application, and we hope to meet you soon.

Interviews: 14th and 15th August via Teams

For more information, or to apply, please click on 'apply now' to be directed to our website.

Are you a bold and ambitious fundraiser with a flair for building high-value relationships and leading with purpose? We’re on the lookout for a Head of Philanthropy to lead our Enterprise Fellowship – a collective of highly successful entrepreneurs, who are passionate about supporting the next generation to set up their own business. You and your team will drive the “50 for 50” initiative, an exciting growth project for the Fellowship that will mark The Trust’s 50th anniversary.

This is your chance to lead one of The King's Trust’s most inspiring philanthropic communities, during a critical time in its existence. From engaging influential donors to curating unforgettable events, you'll be at the heart of something extraordinary. If you thrive on collaboration, have a hunger for new business, and want to make real, lasting change, we want to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Heads of Philanthropy? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Philanthropy! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3605 

Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?

User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.

80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.

This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.

Our vision is to empower women to love, follow and serve Jesus boldly in every age, stage and season of life.  The current outworking of this is two annual conferences – in both London and Birmingham to over 3000 women, a two-day women in leadership retreat and a biblical teaching series over podcast. Currently, we are seeing God move powerfully and we stand in a defining moment of our journey. We sense a clear call to deepen our impact and expand our reach. To step into this next chapter, we are thrilled to be adding a freelance Head of Fundraising to our small but dedicated team.

We’re seeking a visionary leader who can craft and execute a dynamic fundraising strategy to propel The Orchard to the next level. This role demands a unique blend of relational and strategic acumen—someone who grounds their decisions in data, draws from a wealth of experience, and thrives on unlocking potential. By harnessing a diverse range of fundraising approaches, the right person will help us raise £100,000 per year over the next three years, enabling us to fulfil God’s calling on the organisation.

Because the world needs creativity.

University of the Arts London (UAL) is looking to appoint an exceptional individual to be their new Head of Prospect Development and Operations. Ranked number two in the world for Art & Design by the QS World Rankings, UAL is the biggest provider of creative education in Europe and is proud to be an influential global leader, where creativity and innovation flourish. The University is made up of six colleges (Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion, Wimbledon College of Arts), and four institutes each making a unique contribution to creative endeavour. UAL strives to break boundaries and challenge norms, delivering cutting-edge research and ground-breaking creative education to the next generation of world-defining thinkers and doers.

The new Head of Prospect Development and Operations (PDO) will sit on the Development and Alumni Relations Management Team, using prospect research to systematically drive success in the University’s fundraising activity. The role supports all philanthropic and alumni engagement activity across the department.  They will lead a team of two, directing prospect research for maximum strategic benefit and identifying novel ways of approaching potential prospects. The new Head of PDO will also lead the department’s database operations (CRM Raiser’s Edge NXT), turning vital data into useful information, including specialist financial reports. They will improve usage of the database, manipulating it and customising it to a high level. The post-holder will have the opportunity to make a transformative difference to UAL’s development infrastructure, in advance of the University’s upcoming fundraising campaign.

UAL is looking for an excellent team leader with a strong track record in prospect development and senior-level data management. They will be technically competent and ideally an experienced user of the RE NXT database. Strong candidates will bring their ideas and experience to bear to enhance systems and processes. They should ideally be familiar with Higher Education or creative environments, as well as be aligned with the social purpose of UAL. This is an outstanding opportunity to play a pivotal role in attracting the funding that will enable UAL to generate and inspire the creativity the world needs for a better future.  

Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.

As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.

You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.

This role reports to the Digital Communications Manager.

We will be holding a webinar on Wednesday 6th August at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Holly Spindler, Digital Communications Manager and Hannah Yates, Head of Communications. If you’re interested, please register by following the 'Redirect to recruiter' button.

Who you are:

You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.

You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.

You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.

You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.

You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity. 

You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.

You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.

While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.

Primary Responsibilities:

• Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.

• Planning and building social media campaigns that strategically integrate goals and consider metrics.

• Updating the communications calendar.

• Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.

• Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.

• Regularly monitoring social trends to create topical content.

• Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.

• Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.

• Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.

• Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.

• Contribute to other communications activities such as website and PR content, as necessary.

• Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.

In addition

• Update the wider team on social media progress and insights.

• Perform any other duties assigned by the Digital Communications Manager or Head of Communications.

• Participate in team meetings including note-taking and facilitation.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Attend in-person workshops several times a year.

Essential Skills and Experience:

• Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.

• Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.

• An understanding of how different audiences engage with content across various platforms, and what they want to see from each.

• Confident using the features and tools of each channel to optimise reach and engagement.

• Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.

• Proficiency with editing tools to create both video and static graphic content.

Desirable Skills and Experience

• Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).

• Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.

• Knowledge of factory farming/farmed animal welfare issues

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.

Hours:

As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week 
• 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document.