Customer experience manager jobs

Project Manager 

Salary: £23,940p.a. pro-rata (£39,900p.a. FTE)                       

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.

Contract:  Fixed term from October 2025 until the end of April 2026

Hours:  22.5 hours per week (we are flexible with how this may work for you)

Location:  Home based, within the town of Torquay, Devon.

Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels. 

We are seeking an experienced and dynamic Project Manager with experience of community engagement and grassroots change to deliver our exciting new behaviour change programme in Torquay. Supported by a wider programme team, but responsible for this project on the ground, the Project Manager will marry our organisational expertise with a passion for environmental change. They will be responsible for setting up, implementing, and reporting on a set of behaviour change campaigns and interventions. 

The ideal candidate will be a natural networker, adept at building relationships within the local community, connecting people and creating opportunities, and have heaps of initiative and a passion for engaging people to work together to improve local spaces.

This is an exciting role within a fast-paced charity. You will have a proven track record in project management and managing a range of stakeholders with varying expectations. The ideal candidate will be experienced in evaluating projects and continually making improvements based on learnings.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description found on our website. After reading the application information, if you would love to work with us, please continue to apply. 

As part of the application process, you will need to answer 4 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 08:30, Monday 11 August 2025. However, we reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on  Tuesday 26 & Wednesday 27 August 2025.

If you require an in person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

The Fundraising and Stewardship Officer plays a vital role in supporting the long-term sustainability and growth of our organisation’s charitable mission. In the current landscape of increasing demand for services and competitive funding environments, strategic and relationship-driven fundraising is more critical than ever.

This role is vital to the growth of our income, building relationships with donors and funders, and ensuring their long-term support through excellent stewardship, prospect research and strategic pipeline development

This role exists to develop and deliver effective fundraising campaigns, build and maintain strong relationships with donors and funders, and ensure exceptional stewardship that encourages continued and increased support. Working closely with the senior leadership team and wider organisation, the officer will contribute to a culture of philanthropy, helping to secure vital income through a diverse mix of streams such as individual giving, legacies, corporate partnerships, community fundraising and trusts and foundations.

Through tailored communication, impact reporting, and donor recognition, the Fundraising and Stewardship Officer will ensure that all supporters feel valued and connected.  This person centred approach not only helps meet immediate funding goals but also builds a loyal, long-term supporter base, enabling the organisation to deliver meaningful impact in the communities it serves.

MAJOR DUTIES AND RESPONSIBILITIES 

• Develop and deliver a multi-channel individual giving operational plan that supports donor acquisition, retention, and re-engagement, across online and offline platforms.
• Take ownership of a portfolio of lower-value (up to £5k) trusts and foundations, including community foundations, and contribute to the development of applications for mid-tier funders in collaboration with the Income Generation and Fundraising Lead.
• Maintain and update the income generation pipeline, tracking donor and funder stages, communications, deadlines and actions, and supporting internal reporting.
• Undertake regular prospect research to identify potential new individual donors, corporate partners, community groups, and trusts/foundations, maintaining a prospect tracker with recommendations for cultivation.
• Design and deliver fundraising campaigns and activities tailored to individual donors, including regular giving opportunities, payroll giving, donor clubs and high-net-worth cultivation.
• Manage the processing and stewardship of all individual donations and enquiries – including prompt and appropriate acknowledgements, follow-up, and personalised engagement activity.
• Maintain and oversee the fundraising CRM/database (e.g. Donorfy, Raiser's Edge, Salesforce), including updating records, running reports, creating segments, and supporting targeted communications and mailouts.
• Ensure all data is managed in compliance with GDPR and internal policies, contributing to best practice around data security, consent, and supporter preferences.
• Contribute ideas and input to the development of new income streams and supporter journeys.

Role: Full-time* Trust & Foundations Manager

Salary: £37,000 - £40,000 dependent on experience

Location: Remote, with occasional travel to Edinburgh or London

This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience. 

ABOUT US

School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.

Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.

SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.

We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.

Our Mission:

To empower young people to fully realise their potential.

Our Vision:

A society in which every young person has an equal opportunity to succeed. 

OVERVIEW

The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.

Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.

The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.

KEY RESPONSIBILITIES 

• Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
• Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
• Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
• Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
• Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
• Build upon the organisational strategy for scaling trusts & foundations income

SKILLS & EXPERIENCE

Essential

• Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
• Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
• Comfortable in understanding and presenting financial information and in creating budgets for grant applications
• Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
• Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
• Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
• Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
• Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
• Genuinely buy into the SOHK mission, purpose and values

Desirable

• An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
• Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
• Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
• Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting

TERMS OF APPOINTMENT

• Salary range: £37,000 - £40,000
• Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
• 28 days annual leave entitlement plus public holidays.
• Some travel to the different regions may periodically be required.
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.

Job Title: Operations Manager 

Duration: Permanent 

Hours: Full time

35 hours per week Monday – Friday 

Salary Scale:£36,839 – £42,781  
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.  

Pension:                   6% employer pension contribution

Holiday:                   26 days plus bank holidays

Reports to:            Deputy Director 

Line Manages:         Operations Supervisors, Gallery Technician, Front of House staff and Cleaners 

The appointment is subject to a satisfactory DBS check 

The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience. 

The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives. 

The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given. 

In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people. 

Join Our Team!

Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!

Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

About You

We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation. 

This role is suited to an experienced HR Manager who: 

• Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices. 

• Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained. 

• Can lead operational planning and budgeting. 

• Has a forward thinking and inspirational vision for the role of HR in a charitable organisation. 

• Has a vision for how working practices and culture can develop for the better.

• Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies. 

• Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation. 

• Has experience of supporting and developing managers through change. 

• Is CIPD qualified. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.

We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us in September.

This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.  We will not contact your current employer without letting you know in advance.

Applications should be sent by 5.00pm on August 25th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.  
 

This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
 

The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates.  You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database.  Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.   
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
 

 WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
 

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
• Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
• Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
• Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
• Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
• Track and manage prospect research KPIS using power BI.
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
• Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
• Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
• Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
• Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
 

Personal Attributes and Experience

Essential Experience

• Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support. 
• Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
• Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
• Experience managing, coaching, motivating and supporting more junior members of the team.
• Experience carrying out due diligence.
• Strong understanding of GDPR and working within GDPR policies.
• Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
• Experience of working on fundraising databases.

 Essential Skills/Knowledge

• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees). 
• Ability to act proactively to identify new prospects.
• Knowledge of due diligence platforms and how to carry out due diligence effectively.
• Ability to lead meetings with senior stakeholders.
• Ability to juggle and prioritise multiple tasks and meet deadlines.  
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Ability to learn quickly and adapt to new situations well.
• Demonstrable strong oral and written communication skills.
• Ability to be discreet with valuable and personal donor details that are often confidential.
• Ability to problem-solve effectively.
• Ability to take a tactful and ethical approach to fundraising tasks/projects.
• Demonstrable understanding of GDPR and other regulatory compliance issues. 
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful). 
• Ability to work proficiently in Microsoft Office Suite.
• Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.

Desirable Skills/Experience (not compulsory)
·  Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
·  Line management experience.
 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing
28 days’ leave per annum plus bank holidays.

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About Us

We’re Learning and Work Institute, an independent policy and research organisation focused on lifelong learning and better work.

We're focused on the big questions. How do we help more people find work and build careers in a changing jobs market? How do we help people to be active and engaged citizens? How can more adults develop their skills over their lifetime?

About the role

This role within our external affairs team focuses on securing impact for our work through the management and delivery of effective communications, events, campaigns and public affairs work.

This varied role involves management of L&W’s digital communications, press and media work, stakeholder relations and events throughout the year. The role also involves supporting the delivery of L&W’s flagship campaign, Get the Nation Learning, and supporting L&W’s public affairs work. The postholder will work closely with the senior management and research and development teams to develop and deliver effective communications and influencing strategies, and to support fundraising through sponsorship of our events and other communications activities. The role involves working with our team in Wales who lead on campaigns and activities in Wales.

The ideal candidate will need experience of working in a busy communications role; experience of developing and delivering in person and online events; a track record of building relationships with internal and external stakeholders at all levels; flexibility and adaptability; excellent project management skills; and an interest in adult learning, employment and skills policy. 

Duties and Responsibilities

Communications

• Secure press and media coverage for L&W’s work, including proactively identifying opportunities to promote our work, responding to press and media enquiries, and working with colleagues to launch research reports and other outputs.
•  Lead the development of regular and ad-hoc external communications, including press releases, newsletters and marketing communications.
•  Manage our social media channels and website, producing regular, high-quality content.
•  Ensure all activities are monitored and evaluated to assess impact and to inform future work.

Events

• Manage the planning and delivery of L&W’s in-person and online events, including our annual Employment and Skills Convention.
• Work with internal and external colleagues to develop content for L&W’s events, including securing high-profile speakers.
• Secure sponsorship for L&W’s events.
• Ensure all activities are monitored and evaluated to assess impact and to inform future work.

Campaigns

• Support the delivery of Get the Nation Learning, including national awards, Get the Nation Learning Week, and regional adult learning awards.
• Work with colleagues to secure sponsorship for Get the Nation Learning.

Policy and public affairs

• Support the planning and delivery of L&W’s public affairs activities, with a focus on UK Parliament, UK Government, Mayoral Combined Authorities, and local government in England, in order to raise our profile and deliver impact.
• Undertake regular public affairs activities, including: horizon scanning and planning for upcoming parliamentary activity; writing to Ministers and MPs; coordinating parliamentary briefings, parliamentary questions and consultation responses; and other policy influencing opportunities.
• Ensure all activities are monitored and evaluated to assess impact and to inform future work.

Other duties

• Line manage staff according to organisational need.
• Undertake any other duties commensurate with the grade and level of responsibility for this post.

About you

Essential criteria:

• Excellent communication (oral and written), good copywriting, with the ability to tailor communications to a range of audiences.
• Proficient in MS Office.
•  Strong social media skills including the use of platforms such as Bluesky and LinkedIn, with proficiency in the use of web and social media analytics tools, such as Google Analytics.
• Basic design skills and familiarity with design software, such as Canva.
• Proficient in the use of CRM, email marketing and website editing software.
• Strong project management skills.
• Knowledge of the press and media, and how to secure coverage.
• Knowledge of, and commitment to, L&W’s charitable aims and purpose.
• Proven experience in a communications role.
• Experience of designing and managing events.
• Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines.

Desirable Criteria:

• Knowledge of the policy-making process and how to influence it. 
• Knowledge of current policy and practice in education, skills, and employment, and associated areas of public policy.
• Experience of managing successful influencing campaigns.
• Experience of fundraising, marketing and securing sponsorship to support activities.
• People management.

A full job description and person specification is available on our website.

Benefits

Salary of £35,450 - £44,115, depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

Head of Finance

Brain Research UK are seeking a Head of Finance to oversee the finance function and participate in the development of this evolving charity.

About us

Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.

The brain is the most complex organ in our body. It weighs just 3lb, yet it controls our emotions, senses and actions. Every single one of them. It is how we process the world around us. So when it breaks down, we break down. It doesn’t have to be this way.

There are hundreds of neurological conditions. We fund the best research to discover the causes, develop new treatments and improve the lives of those affected. We inspire scientists and families to come together, side by side, stride by stride.

We are an agile organisation operating with a small staff base to deliver far reaching impact.

The role

Effective financial management is central to our strategy and operating model. The Finance Manager will be crucial in determining how we manage our finances, resources and operations whilst embedding a culture of financial efficiency and effective controls.

Reporting directly to the CEO, the Head of Finance will lead on financial matters and be expected to provide critical financial information, insightful analysis and timely reporting to facilitate the growth of the Charity.

The role is standalone but working within a closeknit team. It with therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. This is a pivotal appointment within the Charity and will provide some broad exposure to the Board and Investment Committee.

We are therefore seeking a dynamic qualified accountant who has had wide exposure to financial reporting and processes, preferably within a fundraising Charity. Being a financial ‘all rounder’, there is a real opportunity to contribute to the way the Charity operates by instilling sound financial operations and providing meaningful financial reporting. The role provides an opportunity to lead the finance function and will suit a progressive accountant looking for this kind of responsibility.

We would therefore be looking for an individual that has demonstrable experience in operating financial functions and has the personality to fit within a charity that works collaboratively. 

We have an exciting new opportunity to join Icebreaker One as an Account Manager 

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £35k 

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications. 

Core Responsibilities

• Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m

• Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts) 

  • Build and maintain strong, long-term relationships with key stakeholders

  • Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps

  • Track the delivery of actions with the account management team

• Execute strategic account development plans that align with client goals and objectives, ensuring long-term success

• Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction

  • Tracking contract deadlines and working with the team to ensure renewals are submitted in good time 

  • Collaboration with Data Services, Membership and Communications teams as required for delivery

• CRM maintenance and updating to track pipeline

• Draft and deliver regular status, updates and reports 

Supporting responsibilities 

• Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work

• Attend daily stand ups, standing meetings and participate in regular Show & Tells

• Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management

• Supporting the bid team in identifying and inputting into proposals

• Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

• 3-4 years demonstrable experience in a similar role

• Excellent communication and writing skills

• Excellent organisational and analytical skills 

• A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business. 

• A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2025-08-18

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details are available on our website 

Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.​

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

Job Purpose:

This is a fantastic opportunity for an individual who wants to build a career in the charity sector and make a difference in one of the most innovative and exciting medical research fundraising charities in the UK. ​

As the Community Fundraising Assistant (East), you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. ​

Your role will be to support our East region to generate and grow our income through community fundraising activities, contributing to a regional team target of £1.5 million.  ​

You will possess good time attention to detail and time management skills. You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. ​

You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated fundraising team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation. ​

We ask that the successful candidate be flexible and willing to travel, if there is a large event that our supporters need assistance with. ​

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

Reports to: Community Development Manager - East​

Direct Reports: None ​

Location: Hybrid, working two days (Tuesday and Wednesday) at our Head Office in Milton Keynes. ​

Contract: Permanent   ​

Hours: Full time ​

Salary: circa £27,000​

​

Requisite Skills and Experience: ​​

Essential 

• ​Experience of working in an administrative or customer service environment
• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent traumatic experiences  Ability to work proactively and independently 
• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary 
• Experience of working with MS Office, especially confident in Word and Excel. 
• Outstanding organisation and time management skills ​
• Access to a car and full driving licence ​​​

Desirable 

• ​Experience of working with a database / CRM / SharePoint and Asana or other task management platforms 
• ​Experience of working with and recruiting volunteers 
• ​Experience in community fundraising, donor management and stewardship ​​

Main duties:  ​

• Respond to supporter fundraising queries from across the East Region, predominantly via email or phone​

• Support the delivery of community fundraising activities and events across the East Region, but predominantly within the areas of London and Home Counties​

• Research and identify opportunities for support from within the East Region ​

• Ensure fundraisers that you support have access to relevant fundraising advice, guidance and accurate signposting, whilst promoting best practice in fundraising ​

• Keep our CRM database fully up to date with information about our supporters and their fundraising activities ​

• Provide administrative support for the East region​

• Work collaboratively with other teams within the organisation​

• Play an active role in the wider Community Fundraising Team and Income Generation Directorate 

This is a fantastic opportunity for someone wanting to take the first steps into developing your Community Fundraising career.​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

Closing Date: 27th August

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

About the role

The Passage’s philanthropy portfolio has grown significantly over the last three years through dedicated relationship management and compelling applications that have brought to life the fantastic work and outcomes achieved by The Passage’s services. A recent audit of our Trusts and Foundations programme identified further opportunities for growth with both newly created and well-established funders.

The Passage’s new three-year strategy, The Art of the Possible, is based around the themes of prevention, convening and sustaining, and highlights the importance of collaboration. The Fundraising, Communications and Trading team are seeking a passionate, articulate, and experienced individual to further enhance and sustain our trusts and foundations income stream so that The Passage can support more people to find a place to call home.

Main duties

• Lead relationships with a portfolio of trusts, foundations, and other grant-making bodies to establish a robust pipeline of sustainable income.
• Provide effective stewardship of existing trust donors and prospects to ensure repeat gifts and to increase support where relevant.
• Create innovative opportunities and develop funding proposals that match funding opportunities to The Passage’s range of services.
• Develop an annual prospect pipeline with the aim of securing sustainable, multi-year income.
• Support the Senior Philanthropy Manager to prepare accurate annual budgets, forecasts, and income phasing.
• Maintain accurate records on the Salesforce database and ensure donor records are compliant.

General responsibilities

• In conjunction with the Senior Philanthropy Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of writing successful fundraising applications and proposals.
• Demonstrable track record of achieving financial targets from trusts and foundations, grant-making bodies, and major donor supporters.
• Experience of cultivating new prospects and converting them to become warm. donors.
• Proven stewardship skills with the ability to inspire and retain support from trusts, foundations, and other grant-making bodies.
• Ability to undertake in-depth prospect research and data analysis.

Desired knowledge

• Up to date knowledge of trust and foundation prospects, particularly those most suited to supporting the work of The Passage.
• Able to understand budgets and summarise financial information.
• Knowledge and expertise of working with CRM systems to effectively manage donor relationships.
• Educated to degree level or equivalent. (Desirable)
• Relevant qualification in fundraising.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild the

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Visitor Experience Duty Manager - Bank Staff
Salary: £13.25 per hour
Based: Oxford, OX1 1BP
Contract: Bank Staff
Hours: Hours of work are as and when required, by mutual agreement on a 4-week rota. These may periodically increase or decrease depending on the requirements of the Gallery. The candidate will receive two weeks’ notice of any changes to their hours. They will be expected to work evenings and weekends. 
Annual Leave: Annual holiday entitlement will accrue at 0.127 hours for each hour worked and paid quarterly at the hourly rate

About the Role

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day-to-day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Responsibilities

Operational and Health & Safety

• The VEDM (Visitor Experience Duty Manager) is responsible for opening and / or closing the building on their shift, and for the setting of alarms. They are also required, in an emergency, to organise maintenance of the building, including intruder and fire alarms. All Duty Managers are included on the call out list for possible out of hours alarm issues.
• In the event of an emergency or fire alarm the VEDM is required to manage a full building evacuation and work as the contact person to the fire brigade.
• To ensure that the building is safe and clean by checking all areas before the building is open to the public or before an event. Turning on/off all lighting and replacing bulbs where necessary, checking fuse boards and making minor repairs, cleaning toilets when necessary. Continue to monitor throughout the day, allocating deliveries to appropriate storage areas, checking toilet facilities and following general risk assessment for areas of prohibited public access.
• To manage and adhere to all Health and Safety and building security practices, including completing risk assessments for events. On the shifts when the Duty Manger is the only key holder in the building they must not leave the premises.
• To be responsible for upholding the premises licence according to the Licensing Act 2003, to ensure the café/bar adheres to alcohol licensing laws and to oversee the selling and consumption of alcohol within the building and any other licensed activities. To ensure that capacity numbers for events are not exceeded.
• The Duty Manager is required to turn on / off the show and ensure it is functioning correctly during gallery opening hours. Also, to ensure a curator or the Production Manager is informed of any faults, breakages etc.
• Lead and motivate Visitor Experience team members and volunteers to ensure the delivery of high standards of visitor and artwork care, safety, security, visitor welcome, wayfinding, building presentation and housekeeping.
• Brief the Visitor Experience Team Members and volunteers daily about their duties for the shift and ensure they have all the necessary resources in order to provide an excellent standard of customer service to all visitors.
• To be a First Aider and know the location of the First Aid boxes.
• To cover the break of the shop staff and/or VE team and to provide cover in the galleries, shop or Information Desk during busy periods or in an emergency.
• To ensure that Shop takings are secured in the safe.
• To read any emails or hand over notes at the beginning of his / her shift and to communicate to the Visitor Services Manager (VSM) any issues arising during their shift and record incidents in the incident log book.
• Carry out any other duties as directed by the VSM/HoFVE as required

Visitor Experience

• Work collaboratively with other members of the Visitor Experience team and other gallery departments providing services that contribute to visitor experience, (including the cafe and shop) to ensure a consistent and seamless service is provided to our visitors.
• To be able to give short tours/presentations to schools/groups about the current exhibition.
• To deal with all general enquiries and problems that may arise during the shift in a calm and professional manner with both customers and staff.
• Work with VSM to manage group booking enquiries sensitively and efficiently.
• Work with the VSM to develop projects that will build on and enhance the visitor experience.
• Work with the VSM to coach and develop the Visitor Experience team to ensure their skills and knowledge of gallery activities are up-to-date.
• Assist the VSM with the delivery of induction and training sessions for Visitor Experience team members and volunteers.

Events

• To assist in the coordination of events with event organisers and other key staff to ensure that all arrangements have been made for staff, equipment and booking of each event.
• To support the events and hires programme at the gallery, including setting up of AV equipment and moving furniture for events.
• Work with Commercial Manager to keep up to date with hire enquiries and show prospective clients available spaces if required.
• To provide a warm welcome to hirers, visiting speakers, artists, and ensure they have everything they need for their event.
• Complete event reports for all events and distribute VSM and event organisers.
• Checking online sales and tickets, assisting with processing sales and bookings for events when necessary. Ensure that all visitor figures and sales are recorded after each event.

Person Specification

Essential

• Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
• Strong organisational skills and the willingness to be involved in the practical set up of events.
• Reliable, punctual and able to work flexibly including evenings and weekends.
• Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
• Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable

• Experience of managing a small team.
• Health & Safety qualification
• Competent user of Microsoft Office
• Training in First Aid.
• Willing to train as a personal licence holder.
• Experience of being a key holder.

About Us

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms.  Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Applications should be received by Sunday 24th August at midnight.
Interviews will take place shortly thereafter.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment site to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon

Who we are
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives. 

 

About the job
 

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?
 

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

 Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

• 25 days of holiday per year (pro rata)
• Additional closure periods at Christmas and Easter
• Free LSE Students’ Union gym membership (including advice from dedicated professionals)
• Cycle to Work scheme enabling significant savings on bicycle purchase
• Access to LSE staff training courses
• Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
• Flexibility for work-life balance
• Interest-free travel loan

How we recruit
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
 

Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
 

·       Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

·       Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
 

·       Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.

 

Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. 
 
Part 3: CV
 

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?
 

To apply please complete an online application.
 

Recruitment Timeline:
Applications close: 7th September 2025

Shortlisting: w/c 8th September

Interviews: 18th September 2025

Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.