Customer jobs

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham, Worcester and Walsall, as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders.

We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. 

As Fundraising Manager – Trusts and Foundations, you will:

• Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
• Collaborate closely with an experienced peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
• Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
• Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
• Support joint cultivation and engagement events alongside the Philanthropy team

To be successful in this role, we are seeking:

• Experience of personally securing mid to high 5-figure+ grants from trusts or foundations
• Excellent written communication skills with the ability to tailor messaging across formats and word counts
• Stakeholder management skills
• Someone highly organised and efficient, who is able to manage a busy workload with autonomy
• A collaborative and supportive team player with a donor-centred approach
• Desirable but not essential: Health sector fundraising experience 

This is a hybrid role. Ideally 1 day per week at either Selly Oak, Worcester or Walsall hospice office. There is flexibility - please discuss. 

Employee benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Who we are
Benslow Music, a thriving musical hub based on a campus in Hitchin, is seeking a Head of Music & Learning to lead the strategic development and delivery of its diverse programmes. We champion the life‑long benefits music brings through a programme of residential, day and online music courses, a concert series and an instrument loan scheme.

We’re rooted in a heritage that began in 1929 as the Rural Music Schools Association, growing into a lively campus with two recital halls, practice rooms, accommodation for around 50 people and an extensive music library. Today we offer around 150 short courses annually, welcoming adult musicians of all abilities, from late starters to early career professionals, across classical, jazz and folk genres. We host a regular concert series featuring emerging and acclaimed artists.

We are also home to the Benslow Music Instrument Loan Scheme, holding a collection of over 1700 string and woodwind instruments lent to young musicians aged 7–25, ensuring access regardless of background.

About the role
As Head of Music & Learning, you will lead the delivery, strategic development and evaluation of Benslow Music’s core programmes: courses, concerts and the Instrument Loan Scheme. Reporting to the Chief Executive, you’ll shape an ever-evolving and balanced annual programme.

You’ll oversee and strategically develop diverse music education opportunities; cultivate relationships with tutors, artists and partner organisations; develop online activities; ensure excellent participant experiences and adherence to health and safety policies; manage programme budgets and monitor financial performance; monitor the quality of activities, gathering and acting on feedback from participants, tutors and stakeholders; lead and line‑manage a dedicated team to high standards; and contribute to strategic planning and partnerships that strengthen the organisation’s mission to unlock potential and share the lifelong benefits of music.

Who we’re looking for
We’re looking for a self‑starter with programme management experience, an eye for detail, flexibility and good judgement. You’ll be comfortable working autonomously and within a collaborative, supportive environment.

You’ll bring:

• Significant experience in programme and project management, particularly in music or music education contexts, including adult amateur music‑making.
• Breadth and depth of musical knowledge to be credible with a range of stakeholders.
• Proven senior management experience, contributing to strategic development.
• Exceptional people skills and communication abilities (written and verbal), including contract management and negotiation.
• Strong administrative, organisational, IT and budget management skills, including effective use of spreadsheets and familiarity with marketing, CRM and fundraising support.
• A deep understanding of and commitment to equality, diversity and inclusion; sensitivity to Benslow Music’s mission and ethos.
• Networks in the music/music education sector.

If you’re ready to lead a vital part of our community by unlocking musical wonder, enabling access and fuelling lifelong creativity, please get in touch with our consultants at Peridot Partners.

Early Help Development Worker  

Birmingham (Sutton Coldfield and Erdington) 

£25,767 - £29,281 per annum 

Full Time 

Fixed Term to 31 March 2026 

Closing Date: Friday 26th September 

Interview Date: Wednesday 8th and possibly Thursday 9th October 

Are you passionate about making a positive difference for children, young people and families?

We are looking for a dynamic, well-organised individual to join our Early Help Team serving the North Birmingham Locality (Sutton Coldfield and Erdington constituencies). You will be an excellent communicator, who is passionate about improving opportunities for children, young people and families through Early Help.

The role is focused upon  

• building capacity within the community through working closely with community assets 

• supporting residents to lead on community projects, services or activities to meet local needs 

• increasing children and family’s engagement with local assets and participation in local groups and activities.

• Supporting the delivery of key outcomes from the Family Hubs and Start for Life Parenting Support Plan 

To be successful you will need: 

• Excellent engagement and Interpersonal Skills 

• Able to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties 

• Ability to use data bases or CRM systems 

In return we offer a fantastic benefits package which includes: 

• 29 days basic annual leave (full time) + Bank Holidays 

• Optional Defined Benefit, Salary Sacrifice Pension Scheme 

• A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. 

• A commitment to work life balance through our Agile/flexible working principles.  

• Family Friendly policy with enhanced benefits 

• Learning and Development opportunities 

• Internal coaching and mentoring opportunities 

• Staff social events 

We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. 

The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences.   Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Salary: £40,000 – £50,000
Central London (4 days in the office, Flexible Fridays)
International travel opportunities | Global events | Two-week Christmas closure

Are you a dynamic self-starter with a passion for purpose and a drive for high-impact work?

This is a unique opportunity to step into a sales-focused role within an internationally respected organisation that sits at the intersection of social good and corporate responsibility. You will be engaging with HR and L&D teams at major global companies — building partnerships that support leadership, diversity, and sustainability initiatives.

This isn’t traditional fundraising — it’s strategic, consultative business development with international exposure. It’s ideal for someone with a background in charity partnerships or sales who wants to transition towards the corporate CSR arena while remaining rooted in purpose-driven work.

What You’ll Be Doing:

• Driving new business: pitching, negotiating, and winning corporate partnerships.
• Managing key accounts: building lasting relationships with global brands.
• Collaborating with a vibrant, international team to help shape a dynamic internal culture.
• Travelling to global conferences and events to represent the organisation.

What You’ll Need to Succeed:

• A proven track record in business development, sales, or corporate partnerships.
• Excellent communication and negotiation skills, with the confidence to engage with senior stakeholders.
• Commercial acumen and the ability to think strategically about long-term partnerships.
• A good understanding of HR, Learning & Development, Diversity & Inclusion, or sustainability.
• A self-motivated, entrepreneurial spirit and a results-driven mindset.
• The ability to thrive in a fast-paced, international environment.
• A readiness to pick up the phone and chase new opportunities.
• Familiarity with tools such as Salesforce, LinkedIn Sales Navigator, or similar CRM systems would be an advantage.

Why You’ll Love It:

• Work with a smart, international, young team that’s redefining impact.
• Enjoy a four-day working week with Flexible Fridays.
• Benefit from a two-week Christmas closure.
• Work from a central London office with social perks and regular team celebrations.
• Gain hands-on experience with global partners and high-profile leadership initiatives.

If you have the energy, confidence, and commercial mindset to make things happen, and aren’t afraid to pick up the phone and pitch with purpose — this could be your perfect next move.

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience ASAP

For a full job description and details on how to apply, please contact Hannah at Harris Hill on 

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Location: UK based – Hybrid to any UK office with national travel 

Ref PDR-251

Closing date: 9.00 am on 29 September 2025

St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.

About the Role

You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.

Key Responsibilities

• Lead the People Data and Reward team, providing strategic direction and operational oversight.

• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.

• Act as the data protection lead for People, ensuring compliance with legislation and best practice.

• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.

• Support the development of inclusive reward strategies and data-driven decision-making.

About You

We’re looking for someone who:

• Has strong experience in HR data, payroll, and reward management.

• Is confident using HRIS platforms and Excel to analyse and report on people data.

• Understands how data supports equity, diversity, and inclusion goals.

• Is proactive, collaborative, and committed to creating a great place to work.

• Can lead with integrity and inspire others through inclusive practice.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To Apply

For further information and to apply visit our website via the apply button. 

• Application Deadline: 9.00 am on 29 September 2025

• Interview Date: 10 October 2025

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

Hours: 37.5 hours per week, Mon-Fri

Duration: 12 Months Fixed Term (start in January 2026)

Location: London (Aldgate) - hybrid (2 days per week in the Office)

Salary: £40,682.16 per annum

Job Purpose

Reporting to the Corporate Manager and working closely alongside colleagues across the Philanthropy team, this role will drive forward MSF’s corporate new business activity. The role aligns with MSF’s strategic fundraising ambitions and will be crucial to securing increased income from new sources.

The Corporate Officer (New Business) will be responsible for proactively seeking and securing new funding from corporates at the £100k+ level with the ambition to secure sector-leading, transformational partnerships. This role is also responsible for day-to-day management and reporting on status of the new business pipeline and a project to maximise payroll giving.

Please download the full job and person specification below for further details.

KNOWLEDGE, SKILLS & EXPERIENCE

Knowledge

Knowledge of legal requirements relevant legislation and good ethical practices in fundraising

Knowledge of philanthropy and fundraising best practice

Knowledge of corporate charitable giving trends in the UK

Experience

Proven experience of securing high value, high impact partnerships (£100k+), ideally across different types of partnerships such as CRM, strategic, COTY etc

Experience in building robust new business pipelines and managing these full cycle from prospect identification to converting opportunities, including regular progress reports

Experience of using databases and prospect research tools, including to analyse and interpret information

Experience of Philanthropic fundraising environment/team

Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, Microsoft

Skills

Excellent written and oral communication skills with the ability to create tailored, compelling proposals and presentations

Strong analytical and research skills to identify prospects and demonstrate alignment between a prospect and MSF

Strong interpersonal skills, including negotiation and the ability to confidently build and nurture relationships with a wide range of stakeholders

Excellent time management skills with the ability to organise and prioritise a workload and to work independently with minimum supervision to meet deadlines

Highly motivated, able to work independently under own initiative

Proactive and positive approach with the willingness to work collaboratively

How to apply

Please include: 

• An up-to-date CV 
• Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role. 

Recruitment timetable: 

• Closing date for applications: Monday 29th September 2025, 10.00am (GMT) 

Incomplete applications will not be considered. Shortlisting for interviews will be based on your CV and Letter of Motivation therefore we encourage candidates to read the job description in full. 

Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.

You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.

As a Development and Engagement Manager you will:

• Support and execute a long term, sustainable fundraising strategy
• Cultivate relationships with donors and prospects, from annual givers to major gift supporters
• Project manage appeals across multiple channels
• Ensure effective donor stewardship and record keeping
• Lead alumni relations and develop meaningful engagement initiatives
• Manage alumni data, communications, and mentoring programmes
• Grow a thriving alumni network and act as the first point of contact for former pupils
• Deliver an annual calendar of engaging events for alumni and supporters
• Promote events creatively across digital and print platforms
• Track event impact and maximise ROI
• Produce high quality publications, newsletters, and digital content
• Manage online engagement platforms and social media channels

To be successful, you must have experience:

• Proven experience in fundraising
• Excellent communication, research and project management skills
• Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
• A proactive, collaborative, and detail oriented mindset
• A strong understanding of stakeholder engagement and event delivery

Salary: £40,000- £45,000 per annum

Contract type:  permanent Full-time or part-time, or term time. 

Location-  St Albans, Hertfordshire, office based 

Closing date: On rolling basis

Recruitment process: Cv and Supporting Statement to

Benefits:

• Generous pension scheme, with employer contributions up to 10%
• Life assurance (4x annual salary)
• Free lunches, onsite parking, and use of gym/swimming pool
• Ongoing professional development and access to a wellbeing & benefits platform

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: UK based – Hybrid, any UK office with national travel 

Closing date: Monday 29th September 2025 at 9:00am

Ref: HPBP-251

St Giles Trust is seeking a dynamic and strategic leader to join our People Team as Head of People Business Partnering. This is a pivotal role in shaping our people strategy and supporting our mission to be a great place to work.

About the Role

As Head of People Business Partnering, you will lead a team of Business Partners to deliver high-impact, customer-focused people services. You’ll work closely with senior leaders to understand their directorates and support the delivery of strategic priorities, ensuring our people practices are inclusive, compliant, and aligned with organisational goals.

Key Responsibilities

• Lead and develop a high-performing People Business Partnering team.

• Provide expert guidance on employee relations, recruitment, and organisational change.

• Collaborate with senior leaders to develop local strategies aligned with our overall people plan.

• Champion inclusive practices and contribute to a culture of high performance.

About You

We’re looking for someone who:

• Has significant experience in strategic HR leadership and business partnering.

• Is confident navigating complex employee relations and change management.

• Can lead and inspire teams to deliver excellent people services.

• Is committed to equity, diversity and inclusion.

• Brings fresh thinking and a collaborative approach.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To Apply

For further information and to apply visit our website via the apply button. 

• Application Deadline: 9.00 am on 29 September 2025

• Interview Date: 8 October 2025

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

POST

Manager (NUMbrella Lane)

RESPONSIBLE TO

Chief Executive Officer 

RESPONSIBLE FOR

Management and oversight of all programming at NUMbrella Lane, with line management responsibility for the Scotland-based team.

SALARY & HOURS OF WORK

Full Time – 4 days a week (30 hours)

Salary: Gross £35,000 pro rata £28,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be required to work from our drop-in space and office in Central Glasgow and will have flexibility to work from home. There may be occasional travel throughout Scotland and the UK as part of the role, including to NUM’s main offices in Manchester. All equipment required for remote working will be provided and costs for travel outside of normal working spaces will be reimbursed by NUM.

ROLE SUMMARY

We are looking for an outstanding organiser and communicator to manage NUMbrella Lane (NBL) in Glasgow.  NUMbrella Lane has been operating since 2022 after NUM took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressed root causes of interpersonal and intersectional violence. NBL is one of few sex worker-led services in the region and we seek innovative leadership that will execute our framework for change, build on partnerships, increase financial resources, and improve the service to the quality requested by communities of sex workers who live in or tour Scotland. 

The post holder is a key point of contact who will further develop health testing services and other material support with, by and for sex workers. The NBL manager will co-design service delivery plans based on the needs of the community and NUM’s larger strategic vision; support the work of the Victim Support Case Worker based at NUMbrella Lane, the Mental Health Support Service Coordinator, and a new post, the Vocational Support Worker. The manager will be required to ensure the delivery of regular drop-in sessions, outings and events, and digital services in consultation with sex workers in Scotland and collaborate with the Manager of Support Services to support Victim and Vocational case work services to Glaswegians. 

To be successful in this role, you should have at least 2 years’ experience as a manager in a position of public trust or in other leadership roles, have an excellent track record in program management and community development. Experience in or knowledge of adult industries is highly desirable. We value lived experience and welcome applicants with insight into the sector, but we do not require applicants to disclose personal histories. Experience with charity sector fund development and community development among marginalised communities are an asset. 

The NBL manager must be knowledgeable about sex workers’ lived experiences, the socio-legal and political contexts within which sex workers and NUM are situated, and the ability to navigate a difficult terrain towards improving the systems, structures and services that influence the health and wellbeing of sex workers in Scotland in service to our mandate to 'end all forms of violence against sex workers' and eliminate the conditions that lead to poverty and survival sex work.

ABOUT NUM

National Ugly Mugs (NUM) is a UK-wide charity providing victim/survivor support and violence prevention services to sex workers, to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital tools reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. Some of this victim support work is done within formal partnerships with sister organisation. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project that visibilises the lived experiences of harm among racialised sex workers towards systems change. We are currently enhancing services for sex workers who are 18-25 years of age and those under 30. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

NUM is run by our CEO and governance is provided by a board of Trustees.

QUALIFICATIONS AND EXPERIENCE 

• At least 2 years' work experience as a manager or coordinator leading implementation of projects and services to marginalised populations with experience being responsible for environments and services.

• Proven people management skills, including line management, supervision and coaching of staff and volunteers

• Experience in project and partnership development, budgeting and fundraising. 

• Monitoring and evaluation skills, including data collection and reporting to funders.

• Excellent organisational and interpersonal skills, and the ability to problem-solve and be proactive, within busy and challenging work environments.

• A deep understanding of marginalisation and the health, safety and rights issues confronting sex workers in Scotland, as it relates to programming priorities, advocacy and partnerships. 

• High quality administrative skills and experience working with digital programs to document activities, deliver tasks on time and on budget. Specifically, proficiency with CRM systems, applications and digital platforms and services, particularly Google Workplace, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

Shop Cover Manager - London

Job reference: REQ004442

Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance

Supporting Scope shops based in the London area. It is therefore essential that you can travel within this geographical area. Supporting Scope shops based in the London area

Permanent, 35 hours

Job description

Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.

This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.

To be successful in this role

· You’ll need a commercial, can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers

· Possess a strong work ethic

· Have a great attention to detail and have a creative eye for displays.

· Be proficient in the use of Microsoft Office

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 

Groundwork has an exciting opportunity within our Project Team for a Home Energy Advisor (Green Doctor).

Job Title: Home Energy Advisor (Green Doctor)
Salary: £25,229 – £27,885 per annum
Hours: Full Time – 37 hours per week
Location: Sunderland

About us

Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.

About the role

Our Green Doctor will support those in need across the region, engaging and offering practical support to people most at risk of fuel poverty, helping to make their homes more environmentally friendly and cheaper to run.

We are seeking someone who is a confident communicator who will engage with the community to deliver informal training and encouraging referrals to the Green Doctor programme.

About you

This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same.

You will undertake assessments, fit practical energy saving measures and then offer energy saving advice to residents.

It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.

Appropriate qualifications in energy efficiency would be useful but not vital as we will provide full in-job training for the successful candidates.

Closing date: Midnight on Thursday 25th September 2025
Please note: We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is looking to appoint a highly organised, pragmatic, and detail-focused professional to deliver executive, project and governance support on an initial fixed-term contract of 1 year.

In this vital role, you will harness your initiative as you provide proactive PA support to the CEO and Chairs of the medical and trustee boards, while delivering project and event coordination across FSUK’s core programmes.

Excitingly, alongside executive and governance administration and support and ensuring that the charity maintains the highest standards of compliance and record-keeping, you will also be responsible for project management of two major initiatives such as FSUK’s flagship CURATE consensus project, alongside their annual two-day conference. From coordinating clinicians and steering groups, to managing logistics, guest travel, supplier liaison, and on-the-day delivery, you’ll ensure these complex projects run efficiently. You will also assist with grant applications, research activity, and the production of project trackers and reports.

Are you inspired by the prospect of coordinating projects and events, and do you flourish when responsible for a broad portfolio of work?

Being exceptionally well-organised, confident in managing multiple priorities, and able to communicate professionally with a wide range of stakeholders is crucial for the success of this post. You’ll need to have excellent project management, written skills, proficiency in MS Office, and the discretion to handle sensitive information. Experience with grant applications, safeguarding, or working in a charity, healthcare, or academic setting would be advantageous, though not essential.

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application.

People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours

We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.

About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.

Key Responsibilities:

• Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
• Provide clear, friendly, and professional HR advice across a wide range of topics.
• Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
• Escalate complex queries to senior colleagues or specialist teams as needed.
• Support process improvements and contribute to team performance reviews.
• Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.

What You'll Bring:

• Experience in HR support and processing within a large organisation.
• Strong understanding of HR policies and procedures.
• Excellent communication and customer service skills.
• Ability to manage high volumes of work with accuracy and minimal supervision.
• Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
• CIPD Level 3 or equivalent experience.
• A values-led approach and willingness to work within a mission-driven organisation.

Desirable Extras:

• Degree in a relevant subject
• Experience in the not-for-profit sector
• Familiarity with IT ticketing and phone management systems

Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV

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Role Overview:
The Talent Set is working with a fantastic charity who are looking for a Communications Manager to cover a 12-month FTC.

This is a pivotal position combining strategy, digital innovation, and impactful storytelling. Working collaboratively across the organisation, the postholder will raise awareness, expand audience reach, showcase impact, and strengthen stakeholder engagement.

You’ll lead a small, high-performing team to deliver engaging campaigns and content that amplify voices from lived experience and highlight the organisation’s work. The role also involves managing relationships with agencies and suppliers, overseeing content production, and ensuring consistent, high-quality communications across all platforms.

Key Responsibilities:

• Lead the planning and delivery of campaigns, content, and digital engagement.
• Oversee social media channels, website, newsletters, blogs, and other content streams.
• Commission and edit copy, video, photography, and infographics.
• Ensure brand consistency and advocate for inclusive, impactful storytelling.
• Line manage two team members, supporting their professional development.
• Maintain relationships with external agencies, suppliers, and creative partners.
• Support the senior leadership team on strategic communications and engagement initiatives.
• Provide internal communications advice, training, and facilitation to colleagues.
• Oversee reporting on digital performance, presenting insights to senior leadership and trustees.
• Use data to optimise campaigns, audience growth, SEO, and user journeys.
• Identify opportunities to strengthen engagement and influence across digital and traditional channels.

Person Specification:

• Proven experience leading small communications or marketing teams.
• Strong track record in planning and delivering projects and campaigns.
• Skilled in social media management, content production, and copywriting.
• Confident in using data and analytics to improve engagement and reach.
• Knowledge of digital engagement, SEO, and content management systems.
• Strong organisational skills with excellent attention to detail.
• Experience with CRM systems and campaign planning.
• Confident communicator and presenter.
• Experience in the charity or health sector.
• Familiarity with tools such as Mailchimp, Hootsuite, Meta Business Suite, or Google Analytics 4.
• Working knowledge of social and search listening tools.
• At least two years’ experience in a similar role.

What’s on Offer:

• An exciting 12-month contract within a fantastic organisation.
• A fully remote working pattern with very occasional travel in and around the UK.
• A salary of £40,000 to £45,000 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.