Customer jobs

Job title: Senior Fundraiser
Salary: £34,582 - £38,425 per annum, plus location or homeworking allowances if applicable
Contract: full-time, permanent
Location: Office, hybrid or home working options available. Preference for hybrid working with at least one day per week in the London office.
Some travel required to support major mass participation events (approx. 3 times per year, e.g. London Marathon)

Charity People is delighted to be partnering with a national charity to recruit for their next Senior Fundraiser to join their Mass Participation Team.

Within the Fundraising and Engagement directorate, the Mass Participation Team plays a key role in inspiring thousands of supporters to take part in events and activities that raise vital funds, strengthen supporter relationships, and help drive long-term sustainable income.

This is an exciting opportunity to shape and grow two of the charity's high-potential fundraising areas: the DIY Fundraising programme and a nationwide schools' campaign.

About the role

As Senior Fundraiser, you will lead on a portfolio of mass participation fundraising initiatives, using your project management strengths to drive income, enhance supporter experience, and deliver high-quality campaigns at scale.

A significant part of your role will be owning and developing the DIY fundraising programme-supporting hundreds of individuals each year who choose to fundraise in their own way, whether through workplace bake sales, personal challenges or large-scale activities. You'll review and streamline user journeys, improve efficiency across supporter touchpoints, and use data-driven insight to strengthen engagement and fundraising performance.

You will also project manage a new virtual fundraising product for schools. Working closely with the Schools Fundraising Manager, you will coordinate the campaign's full lifecycle-from planning, budgeting and marketing, to delivery, evaluation and future innovation.

This is a fantastic opportunity for someone who thrives in a dynamic, insight-led environment and enjoys creating excellent supporter experiences at scale.

Your key responsibilities:

Project manage DIY fundraising and schools fundraising activities to meet agreed income and participation targets

• Lead on acquisition and stewardship for DIY fundraisers, ensuring excellent supporter experience across mass, workplace and school audiences
• Project manage the schools challenge from planning to delivery, evaluation and continuous improvement
• Use data-led insight to analyse campaign performance and implement improvements to supporter journeys and campaign efficiency
• Develop new activity ideas and improve existing offers to increase participation, remittance rates and overall income
• Manage campaign budgets, timelines and stakeholder relationships effectively
• Work collaboratively with colleagues across the Mass Participation Team and wider Engagement and Fundraising directorate
• Build and maintain effective relationships with external suppliers, partners and supporters

What you'll bring:

Strong project management skills

• Experience delivering fundraising campaigns, events or mass-audience marketing activity
• Excellent communication sklls
• Experience delivering high-quality supporter or customer experiences
• Confident working with data to inform decisions, improve performance and support recommendations
• Strong budget management skills, with the ability to track, report and plan confidently
• Creative, proactive and comfortable identifying opportunities for improvement
• Experience managing external suppliers and agencies

How to Apply

Please send your CV and cover letter to Philippa by clicking on the Apply button.

The closing date is 15th February.

Interview date TBC.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.

The Young Ealing Foundation is seeking to appoint an administrator to join our small but impactful team. As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Main purpose of the role:

· Administrative support for projects and internal operations

· Marketing and communications support

· Event administration and event planning support

· Membership administration

· Data collection and collation for impact measurement & research projects

We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.

​This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.

​The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.

​You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.

​You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.

​The responsibilities of the job include:

• Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
• Proactively sharing learning across digital teams to support continuous improvement
• Creating service reports for a variety of stakeholders
• Wider stakeholder engagement and communication
• Managing service incidents through to resolution
• Maintaining service documentation and systems
• Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.

Interview Details:

Interview Date: Week beginning 10 March 2026

Interview Format: Virtual

​Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

If you would like an informal conversation about the role specifically, please contact: Janine Knox.

Any questions about the recruitment process, please email the recruitment team. 

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
• Hands-on experience of leading incident resolution and root cause analysis.
• Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
• Experience of working with diverse stakeholders and communicating effectively.
• Ability to create and maintain accurate service documentation and system records.
• Knowledge of end-to-end digital platforms (web, mobile, databases etc).
• Work collaboratively in an agile or fast-paced environment.

Desirable Criteria:

• Experience of manging service helpdesk software

Equity, Diversity and Inclusion 

​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Percival is proud to be partnering with Nucleo in the search for their next Head of Philanthropy - a strategic leader who will drive fundraising efforts, grow and diversify income streams, and elevate the organisation’s profile.

Nucleo is a music for social action programme based in northwest London, currently engaging over 400 children and young people aged 0–20. Nucleo uses music to build communities and empower young people, through our free, immersive, ensemble-based music education programme. With strong local roots and ambitions for building its national profile, they are now seeking an exceptional fundraising professional to help realise their next phase of growth.

Salary: £50,000+

Contract: Full-time, Permanent

Location: Hybrid, W10 6BL

Reports to: Director of Finance and Operations

In this hands-on delivery-focused role, the Head of Philanthropy will lead and grow Nucleo’s fundraising activity, taking personal responsibility for developing relationships with donors, partners and supporters to secure sustainable income for the organisation. The role combines practical income generation with some strategic planning: cultivating and stewarding a pipeline of high-value prospects, expanding networks, and delivering successful fundraising initiatives. The successful candidate will also play a key role in communicating Nucleo’s story through compelling donor engagement and impact-led content, working closely with the Founding Director to ensure alignment with the organisation’s values and messaging.

In order to be successful in this role, you should have:

• A proven track record of personally raising at least £0.5m annually, with strengths in major donors, corporate partnerships and individual giving
• Demonstrable experience delivering successful fundraising activity with a clear focus on hands-on income generation
• Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders and high-net-worth individuals, acting as a compelling ambassador for the organisation
• Experience managing donor pipelines and developing long-term philanthropic partnerships
• Confidence in managing budgets, analysing fundraising performance, and using CRM systems effectively to support data-driven decision-making
• Strong communication skills, with the ability to craft persuasive proposals, donor reports and impact-focused content
• Experience planning and delivering successful cultivation and fundraising events
• A collaborative and proactive approach, able to work closely with colleagues across programmes, finance and communications
• A deep commitment to Nucleo’s mission and values, with a passion for creating meaningful impact in the lives of young people and communities through music

Closing Date: Tuesday 10th February

Stage 1 Interviews: Week commencing 16th February

Stage 2 Interviews: TBC

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you require assistance in completing your application, or need the process to be adjusted, please don’t hesitate to contact Sam at Percival. We value diversity and encourage applicants from all backgrounds to apply.

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application.

We look forward to connecting with you soon.

Trusts and Grants Manager

As Grants and Trusts Officer, you’ll play a key role in powering the Youth Zone’s mission to give thousands of young people somewhere to go, something to do and someone to talk to.

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Trusts and Grants Manager

Location: Hybrid working, with 1 day a week at Horizon Youth Zone, Grimsby.

Salary: £30,000 - £34,000 pro rate (actual Salary £18,000 - £19,200)

Contract: Permanent

Hours: Part-time, 22.5 hours per week.

Benefits: Workplace Pension, Free gym access, Access to Onside’s Talent Academy, bespoke training and mentoring, Access to the employee assistance programme, 33 days holidays (inclusive of bank holidays), Birthday holiday leave.

Closing Date: 09.00 am Monday 23rd February 2026

First Interviews: Thursday 5th March 2026

Young People Panel: Tuesday 10th March 2026

About the Role

This is a dynamic and rewarding role at the heart of the Fundraising Team, where you’ll help generate over £1.4 million each year to keep the Youth Zone running. You’ll lead on writing compelling bids and funding proposals that unlock both unrestricted income and targeted project support – from mental health to employability to sports and creative programmes.

You’ll have access to a wealth of impact data, real stories, and a ready-made case for support and you’ll be encouraged to bring your creativity, energy and ambition to every application. You’ll collaborate with an experienced, passionate team and be supported by the Head of Fundraising & Communications, the CEO, and a dedicated Board of Trustees who believe deeply in what we do.

About You

You’ll need to be a strong communicator and natural storyteller, someone who can clearly articulate why Youth Zones matter and inspire funders to get behind the charity.

You will have experience of:

• Writing successful funding applications or proposals, ideally in the voluntary or public sector, securing four- and five-figure gifts from trusts, foundations, or statutory sources.
• Managing a fundraising pipeline or prospect list, from initial research through to application and stewardship, using a CRM system such as Salesforce to track progress and outcomes
• Collaborating across teams, particularly with delivery, finance, or impact colleagues, to gather information and develop compelling bids grounded in real-world delivery.
• Producing high-quality donor reports, meeting deadlines and exceeding expectations through clear narrative, data, and case studies.
• Representing an organisation externally, such as at funder meetings, events, or presentations, with confidence and professionalism

If you’re a strategic thinker, a persuasive writer and a team player ready to make a real difference, we want to hear from you!

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Trusts and Grants Manager, Trusts Manager, Grants Manager, Trusts and Grants Officer, Trusts and Grants Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The SHM Foundation is a forward-looking philanthropic organisation working globally to drive positive social change in the areas of mental health and wellbeing, education and livelihoods, and the arts. 

Our mission is to support people, communities and organisations in developing solutions to the challenges they face, in the ways that work for them. We work with them to improve their mental health and wellbeing; gain new skills, knowledge and employment opportunities; and access excellent artistic experiences that enrich their lives. 

We design and implement our own initiatives, conduct participatory research and provide grants to other organisations and projects through our Ember Fund. Ember finds, mentors and funds excellent community-based initiatives in low-resource settings. Our mission is to partner with and support a diverse, inclusive ecosystem of mental health care to grow and thrive worldwide, so that everyone can access the help they need, where they are, in ways that work for them. 

Based in the UK but with a fantastic global team, we have offices in London and Nairobi, and work with partners in over 20 countries. We have a long history of work in Africa, and in 2025 we set up SHM Foundation Africa whose work helps communities access tertiary education and mental health support, unlock creativity through an arts-based economic model and enriching artistic experiences and gain new skills, knowledge and employment opportunities. We believe firmly that ripple effects are felt in communities when people feel supported, cared for and able to exercise agency in their own lives.

 We are looking for an Assistant Accountant for the SHM Foundation. The Foundation has grown considerably over the past few years, and we are now at a stage that we need someone dedicated to the role of Accounts to develop and support the finances of the Foundation as the Foundation continues to grow. This is an exciting and dynamic role; the Foundation has a pioneering approach to philanthropy, and we are looking to continue to be innovative in our approach and the way we support communities across the globe.

Overview of Role

Job Title

Assistant Accountant

Contract detail

Full-Time Permanent, 6-month probation 

Line Manager

Head of Finance

Role Summary

A role with the opportunity to develop and grow. The role is integral to the success of Finance at SHM.

Core Responsibilities

· Accounts Payable and receivable functions

· Assist with the production of monthly management accounts,

· Posting accruals and prepayments

· Bank Reconciliations

· Managing the suppliers’ payments

· Assist with internal and external audit

· Assist with annua budgets and regular reforecasts.

· Restricted funding administration

· Ensure costs are recorded accurately against projects

· Accounts Reconciliations

· Assist in the month end process.

· Assist with preparation of weekly, monthly and year end reports

· Liaising on accounting transactions with SHM Foundation Africa Treasurer

· Assist in developing budgets for  fundraising projects and grants 

Additional Activities

· General finance administrative tasks

Direct Reports

N/A

Relevant Skills

The successful candidate will:

· Have an eye for quality and real attention to detail, applying high levels of rigour and attention to detail to their work and being willing to look at their own work critically

· Strong communication skills both verbal and written.

· A problem-solving attitude and a proactive mindset.

· Feel comfortable working and developing expertise in a fast-paced environment

· Have technical competence in the Microsoft Office suite including advanced competency in Microsoft Excel

· Knowledge of Sage would be required

· Always acting discreetly, you value integrity and accountability in your interactions with stakeholders, team members and customers

· Hard working with can-do-attitude, organised, able to meet deadlines, eager to learn

Qualifications & Experience

· ACCA/CIMA part qualified who is proactively working on completing their qualification.

· Intermediate to advance excel

· Knowledge of SORP (desirable)

· Understanding of fund accounting and Restricted grants reporting

· At least 24 months’ experience working in a finance department.

Based: London Road, Derby

Salary: £26,500 - £31,065pa

Hours: 28-35hrs per week 

Are you a passionate, relationship‑driven fundraiser looking for your next opportunity to create impact? YMCA Derbyshire is seeking an inspiring Fundraising Manager to lead flagship events, build powerful partnerships and help grow vital income that changes lives every single day.

As Fundraising Manager, you will:

• Plan and deliver standout events like Sleep Easy, Golf Day, dinners and community fundraisers
• Build strong partnerships and relationships with businesses, donors and supporters
• Create innovative fundraising opportunities to grow income
• Support challenge event participants and community organisations to maximise their fundraising
• Champion supporter engagement, ensuring donors feels valued
• Have organisational flair and a strategic, proactive mindset
• Manage budgets, track ROI and record supporter data
• Work alongside marketing colleagues to develop engaging fundraising campaigns

Why This Role Matters

Our YMCA is ambitious, rooted in community and never stands still.  You’ll be bringing your expertise to our five strong Fundraising and Marketing team based in Derby - together we’re building on the dedication and vision that made 2025 an absolutely brilliant year.

We believe everyone deserves the chance to discover who they are and what they can become. Our work evolves when we see challenges in society and we seek to bring our supporters on the journey with us to find lasting solutions. 

What we do

• Supported Housing – We house over 200 people at risk of homelessness every night, creating a safe, stable environment where they can learn and grow. We’ll soon be launching Foundry Point, our transitional housing development that’s affordable for young people just starting out in life, supported by businesses and community. 
• Families – Our Community Hub offers food and essential items, alongside positive pathways and wellbeing support for families and individuals facing poverty. Our nurseries, holiday clubs and school partnerships deliver high-quality early years childcare and education.
• Support, Advice, Health, Wellbeing - We offer a wide range of community services, including youth programmes, mental health support, horticultural activities, food provision and access to warm, welcoming spaces.
• Training and Education - YMCA Key College delivers vocational training, work experience and employment pathways for young people who find mainstream education challenging.

What We Offer

• 33 days holiday including bank holidays
• Birthday leave
• Smart Health app with online GP and wellbeing support
• Annual celebration event and recognition awards
• Life assurance
• Training and development
• Quarterly treats, long‑service rewards and more

Flexibility

Our services are delivered across the city of Derby and Ilkeston, therefore building relationships in our area is key to the role.  We will consider remote working for up to two days a week after induction, or part time working from 25+ per week (35 hours is full time).

Ready to lead with purpose? 

Trusts & Foundations Manager – David Shepherd Wildlife Foundation (DSWF)

 Hybrid | Full-time | 35 hours per week

We’re looking for an experienced Trusts & Foundations fundraiser to lead and grow our major grant income at the David Shepherd Wildlife FoundationDSWF).

In this senior role, you’ll develop and deliver a sustainable Trusts & Foundations strategy, securing significant multi-year funding to support our conservation, education and art programmes. Working closely with our Senior Management Team, you’ll build strong relationships with UK and international grant-makers and position DSWF as a strategic funding partner.

About you:
You’ll bring a strong track record of securing five-figure (or above) grants, excellent writing skills, and a genuine passion for conservation and the protection of endangered species.

Why join us?
• Make a direct impact on wildlife conservation
• Collaborative, mission-driven culture
• Hybrid working and generous annual leave

Apply now to help protect wildlife and build long-term funding for conservation.

Visit the careers page of our website for full details, job description and application pack. Deadline for applications Monday 16th February.

We're looking for a kind, compassionate and resilient Systems Accountant to join our Finance Team located at our Head Office in Islington.

£50,000 - £60,000 per annum depending on experience, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are currently implementing Unit 4 ERP which is due to go live on 1st April 2026. We are seeking a proactive and technically adept Systems Accountant to support in the final stages of implementation and take over the ongoing system admin role post go live.

This pivotal role bridges finance and IT, ensuring seamless integration, data integrity, and enhanced financial reporting capabilities.

What you'll do:

ERP Implementation & Project Support

• Support the Project Team in the implementation of Unit4 ERP modules tailored to housing association needs.
• Assist in data migration activities, ensuring accurate and efficient transfer of financial data.

System Administration & Support

• Act as the primary point of contact for all Unit4 ERP related queries and issues.
• Monitor system performance, troubleshoot issues, and implement necessary updates or patches.
• Maintain and update system documentation, including user guides and procedural manuals.

Financial Reporting & Analysis

• Develop and maintain financial reports and dashboards within Unit4 ERP to support decision-making.
• Ensure compliance with financial regulations and internal policies through system controls.
• Collaborate with finance teams to streamline processes and enhance reporting accuracy.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to engage stakeholders at all levels

What you'll bring:

Essential:

• Proven experience in managing and supporting Unit4 ERP systems, preferably in the housing or public sector.
• Part Qualified Accountant (e.g., ACA, ACCA, CIMA) or equivalent experience.
• Strong understanding of financial accounting principles and processes.
• Experience in data migration, system testing, and user training.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose, and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

mployers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Senior Product Officer
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent

Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.

Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.

This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.

What you’ll do

• Lead or support the development, innovation and delivery of fundraising products
• Manage the fulfilment and end-to-end delivery of products across the organisation
• Create and maintain product performance reports and financial models
• Contribute to product development roadmaps, business cases and strategic papers
• Work with suppliers, external partners and internal teams to ensure high-quality delivery
• Provide insight through research on sector trends and comparable organisations
• Support budget management, including raising purchase orders and processing invoices
• Promote best practice and share specialist knowledge across teams
• Work cross-functionally to maximise fundraising outcomes
• Support campaigns that promote products to new and existing supporters

What you’ll bring

• Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
• Confidence presenting updates, ideas and pitches to a range of audiences
• Ability to analyse, interpret and communicate numerical and financial data
• Strong time management skills, with experience managing competing deadlines
• Proven ability to build and maintain positive relationships with internal and external stakeholders
• Creative and innovative problem-solving skills
• Experience in a customer-focused environment such as fundraising, sales or marketing
• Proficiency in Windows-based software including word processing, spreadsheets and email
• A commitment to high-quality service delivery and a flexible, collaborative approach

What we offer

• Salary: £34,582 – £36,120
• Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
• Flexible hybrid or fully remote working options within the UK

Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting opportunity for a creative, learning-focused Digital Learning Content Developer to join the expanding Learning Team at The Royal College of Radiologists (RCR).

You’ll play a key role in designing and delivering high-quality digital learning resources for radiologists and clinical oncologists worldwide. Working closely with passionate colleagues and subject matter experts, you’ll help build a world-class digital learning library that supports doctors at every stage of their careers ultimately making a real impact on professional development and patient care.

What you’ll do:

• Develop and build interactive e-learning courses using tools like Articulate Storyline, Rise 360, and Adobe Creative Suite.
• Create engaging visual assets: animations, infographics, videos that bring learning to life.
• Collaborate with Learning Designers and SMEs to ensure content is innovative, accessible, and user centred.
• Champion best practice in digital learning, keeping up to date with industry trends and new eLearning innovations, sharing recommendations.

What we’re looking for:

• Experience creating interactive digital learning resources and applying learning design principles.
• Proficiency in e-learning tools and visual design software (Articulate, Adobe Creative Suite).
• Strong communication skills and the ability to manage multiple projects effectively.
• A passion for innovation, technology, and effective learning design.
• Knowledge of the application of relevant legislation including data protection, accessibility and copyright.
• Ideally you will also have experience in medical visual learning design and the ability to create medical animations

Join us at the RCR to be part of a team that values creativity, collaboration, and continuous improvement. You’ll have the chance to make a meaningful contributions to ultimately help doctors deliver the best possible care to patients.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We’re looking for a highly organised, proactive Administrator to join our small and collaborative Trust team on a self-employed contractor basis. 

This is a key role supporting the Trust’s day to day operations, from serving as the first point of contact for applicants and partners to providing vital administrative support to the Executive Officer, Chair, and Board of Trustees.

You’ll be someone who enjoys juggling a variety of tasks, building positive relationships, and keeping things running smoothly. From coordinating meetings and managing systems to supporting governance, finance, administration, and communications, you’ll play an important part in helping the Trust deliver its work and impact.

About you. You must:

• have solid administrative experience and excellent organisational skills
• be confident using IT systems and quick to learn new ones
• be able to communicate clearly and professionally with a wide range of people
• be discreet, reliable, and comfortable handling confidential information
• share our values and want to support work that makes a real difference
• be self-employed and registered with HMRC for tax purposes

Why join us?

You’ll have a key role in a small operations team, with the opportunity to contribute meaningfully to the Trust’s mission of furthering the profession of occupational therapy. If that wasn’t enough, as a completely virtual organisation, you can work from home on days and at times that suit you as a Contractor!

This role offers a competitive contract rate of c£17.50 per hour for up to 90 hours per month. The contract is for 12 months initially, with an option to renew.

If you’re looking for a varied and rewarding administrative role in a purpose and values driven organisation and meet the self-employment requirements, we’d love to hear from you!

The closing date for this role is Friday 6th March 2026 at 17:00 GMT

Shortlisting will take place 9th March 2026 and Interviews will be held w/c 16th March 2026​

In-Memory & Legacy Manager

• Hours: Full-time, 37.5 hours per week (flexible working available)
• Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
• Salary: £37,001 - £43,500 per annum
• Closing date: 25th February 2026 at 12 noon
• Interview date: 4th March 2026 (in person)

Are you passionate about building meaningful relationships and creating lasting impact?

We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.

What you’ll do:

• Develop and deliver our in-memory fundraising strategy, including events and campaigns.
• Champion exceptional supporter stewardship and create tailored supporter journeys.
• Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
• Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
• Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.

What we’re looking for:

• Experience in in-memory fundraising and/or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent relationship-building and communication abilities.
• Knowledge of fundraising regulations, GDPR, and best practice.
• A creative, proactive approach and enthusiasm for working in the charity sector.

Why join us?

You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Job Description 

Job Title:Senior Fundraiser 

Directorate:Engagement and Fundraising

Team/Department (if specific):Mass Participation Team, Philanthropy and Partnerships

Date Written/ Amended:30 October 2025

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.

The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family. 

 

The Mass Participation Team focuses on three areas of fundraising;

• Third party events – sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
• Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
• DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.

Job purpose

The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity – managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised.

The key aspects of the role are:

• To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity.

·To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation.

·To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations

·To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income. 

• Work as part of the Mass Participation Team to deliver the overall department objectives.
• Evaluate the performance of specific activities and to provide financial information as required.
• To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income.

Key relationships - Internal

• Reports to Associate Head – Mass Participation Fundraising
• Close working relationship with Schools Fundraising Manager
• Mass Participation Team colleagues
• Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives.
• Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery.

Key relationships - External

·Liaises with supporters raising funds for NSPCC

·Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark.

Main duties and responsibilities

1. To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets. 

1. To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels. 

1. To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income. 

1. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme. 

1. To be responsible for delivering an exceptional supporter experience that surpasses supporters’ expectations.

1. To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management

1. To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities.

8.To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team 

1. To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

Responsibilities for all Staff within the Engagement and Fundraising directorate

•A commitment to safeguard and promote the welfare of children and young people

•To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

•To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

•To adhere to all the NSPCC’s service standards, policies and procedures.

•To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

•To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

•To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

•To work in a manner that facilitates and encourages inclusion.

•To be pro-active in identifying ways to improve personal performance and team performance

•To maintain an awareness of own and others’ Health & Safety and comply with the NSPCC’s Health & Safety policy and procedures.

•To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

•A commitment to safeguard and promote the welfare of children, young people and adults at risk.

•A commitment to safeguard and promote the welfare of children and young people

Person specification

1. ​​Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives

1. Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way. 

1. Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes.

1. Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service

5.​Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action 

1. Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format. 

1. Proven ability of demonstrating initiative and creativity to achieve desired outcomes. 

1. Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations

1. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities. 

1. ​Experience managing relationships with external agencies and suppliers

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. 

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Our principles: 

•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. 

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.