Customer relationship manager jobs in Westminster, greater london

Strategic Partnership Development Manager

Contract type: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team is responsible for developing high value, high impact strategic partnerships with companies, where the value goes beyond financial alone to meaningfully contribute towards WaterAid’s mission, including finding ways to contribute to programmatic, policy and advocacy objectives.

About the role

As our proactive and driven Strategic Partnership Development Manager you will lead partnership development for a range of priority corporate sectors - working closely with global partnerships, programmes and policy colleagues - to secure new multi-year partnerships and drive sustainable change.

In this role, you will:

• Lead on partnership development for strategically important sectors including food and beverage and agriculture, as well as other sectors to be determined. Effectively utilising your commercial awareness and corporate partnerships expertise to present WaterAid’s partnerships offering and value-add externally to these industries.
• Develop and manage a pipeline of potential high value, annual and multi-year new business opportunities, ensuring there is sufficient lead generation, active movement and conversion to secure annual and multi-year 6-figure+ partnerships.
• Collaborate with colleagues across the WaterAid federation including partnerships, communications, programmes and advocacy to identify and develop high-quality propositions that meet both partner and WaterAid needs.
• Lead WaterAid’s presence at global events and conferences, building a network of contacts amongst companies and actively cultivating this network.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience in generating six-figure strategic, new business partnerships from cold in the charity sector or in a commercial setting and proven ability to meet and exceed personal targets.
• An externally focused and proactive attitude, with the energy and passion to engage people and excite them about WaterAid, alongside the ability to forge effective working relationships with stakeholders at all levels, including internal and external C-suite.
• Excellent presentation, verbal and written communication skills with an aptitude for writing high-quality and engaging proposals for a corporate audience.
• Strong working understanding of charity-corporate partnerships, corporate sustainability, Environmental Social and Governance (ESG) and Corporate Social Responsibility (CSR).

Although not essential, we’d prefer you to have:

• Understanding and experience of international development
• Understanding of and active interest in the agriculture and food & beverage sectors, including key materially important sustainability topics.

Closing date: Applications close 12:00 PM UK time on Thursday, 14th May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. Interviews are expected to take place week commencing 18th May 2026.

How to apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Programme Officer – UK  
Hours: Full time
Contract: Permanent
Salary: £28,400 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards  the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours.We also offer a range of staff perks and benefit, which are detailed below.

Role Summary 

The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of our three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of our programmes.   

Main Responsibilities: 

• Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events.
• Meet regularly with each of the nations’ teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area.
• Oversee and support the management and maintenance of the CRM database of nations’ place-based activity across the UK, ensuring data is accurate and up to date.
• Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. 
• Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to our training programme for educators, entries to our filmmaking competitions, the Into Film Awards, and bookings for the Into Film Festival, Spring Screenings and other events for our Screen Careers programme. 
• Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in our place-based targeted areas across the UK.
• Assist in desk-based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in our programmes, sourcing relevant external information from across the education, youth and film industry sectors. 
• Working with Programme Leads to support the development and delivery of our Youth Advisory Council and Education Ambassador initiatives.
• Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, 
• Represent Into Film at conferences and events as required.
• Any other reasonable duties assigned by Into Film.

General Responsibilities: 

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. 
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does. 
• Contribute to long term planning to ensure growth in line with demand and resources. 
• Contribute to the regular monitoring and evaluation of Into Film’s work. 

Person Specification: 

• Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. 
• Confidence using CRM systems for accurate data input, analysis and reporting. 
• Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. 
• Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. 
• Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. 
• Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. 
• A proactive, adaptable and detail-focused approach, with the ability to work remotely. 
• An interest in film and a commitment to engaging and supporting young people through creative opportunities. 

Minimum Requirements: 

• Experience, knowledge and understanding of using CRM for analysis, insights and reporting.  
• Proven track record and demonstratable experience in an administrative role.
• Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. 
• Strong communication skills (verbal and written).
• Awareness and good understanding of the education market, curricula and how teachers can use film across the UK.
• Awareness and understanding of the screen industry landscape across the UK.  
• Experience of cross-team working. 

Desirable: 

• Experience of developing and implementing email campaigns.
• Experience working within an education or arts charity context
• Familiarity with the Microsoft Office suite 
• A love and knowledge of film 

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including: 

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

Closing date: 8:00am, Monday 18th May 2026 (BST) 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

We are looking for a Corporate Partnerships Lead to use their passion, experience and skills to identify and lead innovative and insightful new business approaches and deliver an excellent standard of partnership stewardship and relationship management.

This is a hybrid role with flexibility on location, can be either once a week or once a month in the London office, additional travel to partners will also be required.

The Company
An inspiring charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits flexible working!

The Role
Work with the team to create compelling, creative and commercially driven partnership propositions, funding proposals and pitches.

Foster strong relationships with Regional fundraising colleagues to align corporate engagement strategies and eliminate duplication.

Engage and manage high-level internal and external stakeholders and senior volunteers in partnership development and stewardship.

Lead on budgeting, forecasting, and financial planning (annually and quarterly) for the corporate partnerships function - providing clear narrative to Head of Philanthropy and Partnerships.

Travel for donor meetings and represent St John Ambulance at external events and conferences where appropriate.

The Candidate
Proven track record in developing innovative and winning partnership concepts to drive corporate income growth.

Experience in winning and managing six-figure+ and multi-year partnerships across various income streams, including Strategic, Commercial/CRM, and Charity of the

Some leadership experience and ability to inspire and motivate corporate fundraisers supporting them in their development to drive a culture of ambition, ownership and excellence.

Budget management expertise, with strong numerical skills to set, monitor, and interrogate income as well as programme budgets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Legacy Marketing Manager.

Salary: £48,000 - £51,300 per annum dependant on experience.

Location: Remote.

Monthly travel to London will be required.

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 

• Gain professional qualifications and excellent training/development opportunities. 

• Flexible maternity, adoption, and paternity packages. 

• Pension with up to 7% employer contribution with included life assurance cover. 

• Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

Join our Fundraising Team!

We’re looking for an experienced Legacy Marketing Manager with proven expertise across all aspects of legacy marketing to lead and grow our legacy programme, ensuring long‑term sustainable income for the organisation. You’ll be responsible for developing and delivering strategic legacy marketing plans that drive both acquisition and stewardship, combining strong internal relationship‑building with insight‑led marketing to maximise impact.

How you'll help to create brighter futures  

• Developing Action for Children’s short term and long-term planning of marketing legacy strategies to maximise the potential of legacy income.

• Directly manage a team of professional fundraisers.

• Effectively manage the legacy acquisition and retention campaigns. 

• Drive robust and insight-led supporter-centred journeys to maximise engagement.

• Lead the Legacy Marketing team to successfully achieve set targets and KPIs.

• Produce regular and consistent financial and activity reports for Management and other Senior Managers.

• Build effective and efficient relationships with prospective supporters, legacy pledgers, staff, and solicitors.

Let's talk about you  

• Must have Legacy Marketing experience (including digital) and demonstratable application to drive revenues in a complex organisation collaborating with many stakeholders. 

• Charity legislation, best practice guidelines and other regulatory requirements to charitable fundraising activity, or the intellectual capacity to acquire it.

• Demonstrable understanding of the importance of brand to legacy success – and how to apply through a marketing role.

• Intellectual capacity to understand and appreciate the motivations of donors, supporters, and volunteers.

• Apply principles of good customer care and the accountabilities of a charity to its donors, supporters, and volunteers.

• Proven experience and success of managing & developing fundraisers and or marketing experts to drive income performance. 

Please see the Job Description for the full list of accountabilities and requirements.  

Closing Date: Friday 15th May 2026.

Interviews will be week commencing 1st June 2026 via MS Teams.

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on  Linkedin, Facebook or YouTube to get to know us better. 

Summary
We’re recruiting for a new Head of Fundraising and Communications to build on the growth we’ve experienced in recent years, and move us to the next level. This is a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to their strengths, while drawing in other expertise and capacity where needed. This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

Job Location:  Hybrid (at least two days a week in London office)

Salary:              £41,500 - £52,800 pro rata (depending on experience)

Working hours:Full-time

Contract:          Permanent 

Reporting to:  Co-Director

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Two reasons why you should join Ella’s
 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free. 

2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Job description and person specification

We’re recruiting for a new Head of Fundraising and Communications to build on the growth and development we’ve experienced in recent years, and move us to the next level. Last year we raised £685K through fundraising and are aiming to increase this by 20% a year in the coming years .

You will work closely with other members of the Senior Leadership Team to raise crucial funding, public support and awareness to underpin our organisational strategy, and with colleagues across the organisation to gather and communicate stories and information in a powerful and accessible way. 

This is a ‘doing’ role as well as a senior one. It’s also a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to your strengths and those of your team, while drawing in other expertise and capacity where needed. 

This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable survivors to recover and rebuild their lives.

Key tasks

• Overall oversight of all streams of fundraising.

• Line management of 1x Fundraising Officer and 1x Grants Lead.

• Overall oversight of Ella’s’ communication channels including recruitment of additional communications support.

• Uphold brand and support others to work to brand.

• Build and manage relationships, partnerships and connections to support Ella’s’ fundraising and communications.

• Lead on fundraising and communications strategies and policies, and input into organisational strategies and policies.

• Ensure implementation of fundraising and communication strategies.

• Monitor fundraising against targets and report to directors and trustees. 

• Attend senior management meetings (weekly online), team check ins (weekly in-person) and other internal and external meetings online and in-person as required.

Additional tasks

• Support with Monitoring and Evaluation

• Respond to media enquiries and requests

• Source and manage external suppliers as needed

• Copywriting and editing

• Oversee the design of external communications

• Support management and use of CRM database

• Other tasks as required by Directors or by role

Person specification

Essential

• A track record of excellence in relevant paid roles within registered UK charities.
• Working knowledge of all streams of fundraising, with direct experience in at least two of the following: trusts, foundations and statutory; individuals; philanthropy/major donors; community fundraising; corporates/business.
• Understanding of what makes a strong case for support.
• Understanding of the power of human stories, and how to gather and communicate stories that promote dignity and respect. 
• Excellent written and verbal communication skills.
• Understanding and experience of what constitutes high quality, effective charity comms (written and visual).
• Understanding of brand.
• Line management.
• Impact reporting (internal and external).
• Computer literacy.
• An understanding of strategy.
• Partnership and relationship building.
• Initiative, and ability to manage varied workload.
• Willingness to get stuck in and ‘do’ as well as lead.
• Kind and sensitive to the needs of survivors in gathering and telling of stories.
• Able to work well with others. 
• Organised and efficient.
• Ability to work in a growing, fast-changing organisation.
• Motivated by the cause.
• Commitment to follow the policies, procedures and ethos of Ella’s, and to advocate on behalf of the organisation. 

Desirable

• Monitoring and Evaluation.
• Strategy writing.
• Events (fundraising events as well as thought leadership and exhibition stands etc).
• Interviewing skills.
• Media/press.
• Film.
• Copywriting, editing and proofreading. 
• Design.
• Social media.
• Website CMSs.
• Website SEO knowledge.
• Speech/talk writing and editing. 
• Digital marketing. 
• Working with suppliers such as photographers and filmmakers, copywriters and designers, website developers.
• Public speaking.
• Brand management.
• Team leadership.
• GoogleSuite.
• Canva.
• Experience across charities of various sizes.
• Experience of working with funders in the anti-trafficking/VAWG sector.
• An understanding of issues surrounding sexual exploitation and trafficking.

How to apply 

To apply for this role, please submit all of the following:

• Up to date CV
• Covering letter outlining your suitability for this role (no more than two sides of A4)
• Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online on CharityJob.

Please submit your CV and covering letter through CharityJob before Tuesday 26 May 2026 9.00am. 

We will review applications as we receive them and may offer interviews before the closing date, so please apply quickly if you are keen.

It is intended that interviews will be held in early June. Candidates will be invited to interview by email - please check your spam folder. 

If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion, then please contact us via CharityJob.

Please also note that appointment to this role will be subject to a DBS check.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run eight safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in South West

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Team, Events Team, Sports Development Team, Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
• Intermediate to advanced level of MS work and Excel
• Ability to communicate both through written and verbal
• Full UK driving license as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knoweldge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

£36,000 to £38,000 per annum. 35 hrs per week.
Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.
Permanent.
 
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change
 
The impact you will have
As the Events and Community Fundraising Manager you will lead the delivery of events and community activity that engages people to raise vital funds for Missing People. Missing People relies on support from individual members of the public who take on an event or activity to raise awareness and vital funds for missing people and the charity. This role will lead the development, delivery and growth of this income area through engagement and stewardship of these valued supporters. This includes developing a balanced portfolio of events and community activity and working directly with the community of people with experience of the issue of missing.
 
You will use your experience and enthusiasm to inspire individuals and groups to support the charity. You will drive our events portfolio forwards, using your rapport skills to quickly establish relationships with providers, internal teams and supporters, and your agile, ambitious approach will allow us to grab hold of the best possible opportunities.
 
You will lead a team to deliver an exciting Events and Community offering – an inspiring programme throughout the year including ‘Light The Way’ and other challenges which you can read about on our Events page, as well as our Community fundraising efforts – such as engaging volunteers to hold collections at G4 concerts throughout December.
 
About You
You will need to have:

• Significant experience in a challenge events fundraising role, successfully delivering against income targets within agreed deadlines;
• Experience of developing and monitoring the implementation of fundraising strategies, budgets and operational plans;
• Proven experience of growing an engaged supporter or customer base;
• Experience of line management or managing the activities of staff or volunteers;
• Good knowledge of community and events products used by charities to engage supporters and raise funds;
• Legal right to work in the UK.
 
What you will get in return
 
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
 
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
 
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
 
Closing date: 23:59 17th May 2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 20th or 21st May 2026
 
You may have experience of the following: Events Fundraising Manager, Community Fundraising Manager, Challenge Events Manager, Mass Participation Fundraising Manager, Supporter Engagement Manager, Public Fundraising Manager, Community and Events Income Manager, Participation Fundraising Lead, or Individual Giving and Events ManagerEvents Fundraising Coordinator.
 
REF-228 261

Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Policy & Public Affairs Manager to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.

About the role

Epilepsy Society is a dynamic charity with ambitious plans to revolutionise the lives of people through advocacy, research and care.

We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.

Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy. 

The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy. 

We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.

Please download the recruitment pack attached to view the full job description and essential criteria. 

The post holders should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

Some information about us

The Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life - as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role. 

A DBS (Disclosure & Barring) check will be required before appointment is confirmed. 

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.

We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.

This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.

We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.

This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.

Please review the full Job Description & Person Specification for details of the role.

Our client supports children, young people and families facing bereavement, as well as parents and carers of children with life-limiting conditions, providing specialist services, training and support across the UK. Following a recent merger, the organisation has strengthened its reach and impact, bringing together two leading charities to provide even greater support to grieving children and families nationwide.

Prospectus is delighted to be supporting our client with their search for an Individual Giving Manager. This role will support the delivery of a fundraising plan, growing income across channels including Direct Mail, Regular Giving, Lottery, Legacies and In Memory. Working closely with the Head of Individual Giving and Supporter Engagement, you will lead on acquisition campaigns, creative development and supplier management, using a mix of digital and traditional approaches to expand and engage the supporter base.

The ideal candidate will bring strong experience in Individual Giving, with the ability to develop compelling campaigns that grow income and attract new supporters. You’ll be confident delivering end-to-end programmes, including direct mail, managing budgets and using CRM systems to track performance and insights. Highly organised and adaptable, you’ll be comfortable juggling multiple priorities while creating engaging supporter journeys across a range of channels.

£40,000
Permanent and full time  
Remote with occasional travel

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.  

Role Overview:
The Talent Set is delighted to partner with the client on a fantastic individual giving officer role. The successful candidate will support key fundraising initiatives, including face-to-face and in-memory giving programmes, contributing to the organisation’s mission.

Key Responsibilities:

• Assist in executing a new face-to-face fundraising programme, including creating materials, scripts, and supporter onboarding journeys.
• Manage and grow in-memory giving initiatives, developing engaging supporter communications and stewardship strategies.
• Support delivery and analysis of multi-channel direct mail appeals, working with content creators and segmentation data.
• Maintain accurate supporter records within the CRM system, ensuring compliance with GDPR and data governance policies.
• Collaborate across teams to deliver engaging campaigns and provide administrative support for fundraising activities.
• Contribute to other projects such as merchandise and lottery initiatives as required.

Person Specification:

• Proven experience in individual giving, including delivery of income streams like regular or in-memory donations.
• Familiar with managing supporter data in CRM systems, ideally Donorfy, with a good understanding of campaign tracking and reporting.
• Strong organisational skills with the ability to handle multiple priorities and meet deadlines.
• Excellent written communication skills with the ability to craft engaging supporter content.
• Ability to work collaboratively within a team and proactively adapt to new tasks.
• Attention to detail and accuracy, especially when working with data.
• Confident with digital tools, including Microsoft Office and CRM platforms.
• Demonstrates a genuine interest in supporting the aims of the organisation.

What’s on Offer:

• Salary: £30,000 to £35,000
• Location: Hybrid – 2 days onsite in Central London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets

£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Being responsible for the handover of key information between shifts
• Adhering to all other Look Ahead's policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

The Navigators is a Christian discipleshp charity working across the UK. We are seeking an organised and proactive Events Executive to provide maternity cover and lead the delivery of our key external events, including the National Conference and launch of our Alongside course.

The role involves co-ordinating event logistics, managing budgets, working closely with internal teams and helping ensure events are used effectively to engage people with our work and support the growth of a movment of 'Alongsiders'.

We offer a friendly and supportive team to work with, the opportunity to take responsibility for two high profile events based on solid foundations from previous successes and a competitive remuneration package.

We would ideally like to have a candidate working fully or hybrid from the Southampton Office. However we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely from within the UK with the ability to travel to events. 

The attached candidate pack contains more details about our work, the role and the person description for this post.

Please note that there is an occupational requirement for the post holder to be a practicing Christian.

Do you want to make a positive difference to the lives of others? 

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important.

So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be face-to-face work as part of the job, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Any travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light Card. 

We are looking for a focused individual to join our caring, passionate, and diverse team as an Autism Advisor, as part of our well-established and successful Autism Service. 

Our Autism Advisors offer a waiting well service, working to ensure that our Hub members are offered information, advice and guidance and other appropriate support as early as possible via our workshops and groups. 

This role gives challenge and satisfaction and will suit someone that has: 

• Knowledge and awareness of issues relating to autism 

• Awareness and understanding of mental health issues 

• Excellent interpersonal and communication skills 

• Ability to work as part of a team 

• Commitment to equality, diversity and inclusion 

Please see the Job Description and Person Specification below for more information about the role. 

Applicants will need to deliver a 5-minute presentation on autism awareness specifically relating to Autistic people without a Learning Disability. 

To apply for this position, please send your CV and a supporting letter.

Closing Date:    Wednesday 13th of May 

Interviews:        Monday 18th and/or Tuesday 19th May

Barnet Mencap is committed to equal opportunities and the safeguarding of children and adults at risk.The successful candidate will be required to complete a Disclosure and Barring Service form in line with Section 115 of The Police Act 1997.