• £8,717 per year (based on a full time salary of £21,793)
• 15 hours per week (to be worked over 3 or 4 days)
• Permanent contract
• Based in Lewisham
• Hybrid working considered

Bromley, Lewisham & Greenwich Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £7M, over 180 staff and 260 volunteers, we are one of the largest charities in the Mind network.

The Lewisham Dementia Support Hub is an exciting service delivered by a consortium of local providers working in partnership:

• MindCare Dementia Support, the specialist dementia arm of Bromley, Lewisham & Greenwich Mind
• Carers Lewisham
• Sydenham Garden
• SLAM NHS Foundation Trust

The Hub provides comprehensive person-centred support to people with dementia and their carers, alongside training, raising awareness and community development to improve the experience of people with dementia.

We are expanding our support to include a new Befriending Service. This service will provide Befriending within the community and in the homes of our clients living with a dementia diagnosis. As the primary first point of contact for the service, the Befriending Administrator will have good customer service and communication skills, experience of working collaboratively in a team and some knowledge of dementia. They will also be well organised and have good IT skills.

This is a fantastic opportunity to be part of a dynamic, collaborative and friendly team. Some experience of working within community-based services and working with volunteers is desirable but not essential.

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from culturally diverse communities
• Disabled people
• People with diverse sexual orientations and gender identities
• Young people

BLG Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.

Staff benefits include a matched contribution pension scheme, 25 days' holiday (pro-rata, rising with service), quality supervision and training opportunities. See our website for more reasons to work for Bromley, Lewisham & Greenwich Mind.

Closing date: Sunday 12th June (11:59pm)

Likely interview Date: week beginning 27th June

Please apply via our website

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

This role is an integral part of a local team delivering a range of connection services across the community for older people who may be lonely and/or isolated. The post holder will act as the central point of contact for all referrals and enquiries to discuss whether the service is right for them and be responsible for pre-assessment with referrals, accurate data input, data quality, security, evaluation and maintenance of service user information. The role will require local travel and occasionally travel outside the local area. A driving license is preferable, but not essential. 

 You should have good administrative and IT skills and experience of using Microsoft Office applications and databases for the recording of information. You will have experience of delivering good customer service, excellent communication skills and be approachable and friendly. You will be expected to work using your own initiative at times and have the ability to problem solve. 

 At Independent Age we live by our values. We are Purpose-driven; compassionate; expert; collaborative; accountable; inclusive.

We champion inclusion and celebrate diversity within and outside our charity to create a culture where everyone knows that they belong and can bring their whole self to work.   We hire from a variety of backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you. 

We offer two incremental salary increases for everyone joining us, one at successful completion of probation and the second on the first anniversary of starting with us.

We know that a good work life balance helps us perform at our best, so we provide support to attain this with flexible working hours and regular remote working opportunities.  We also offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance and fantastic learning and development opportunities.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

In line with the current guidance in relation to the activity to be undertaken in this role, a Basic DBS Certificate will be also be required.

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews will be held on Tuesday 28 and Wednesday 29 June

We are proud to be partnering with an amazing charity to find a full time experienced Customer Service and Central Administrator Officer 935 hours). The purpose of this job is to provide a high level of customer service and support to their supporters, volunteers, groups, member of the public and internal customers.

The Customer Service and Central Administrator Officer will be responsible to plan work to ensure the achievement of deadlines and focus on work to deliver the team's business plan and contribute to the achievement of the Society's strategic aims and priorities. Another responsibility will be to respond to the supporters by any method of communication to nurture, build and maintain relationships, whilst delivering excellent customer service. The postholder will have to ensure that all external or internal contact with the Customer Service team is dealt with in a way that either meets or exceeds the customer's expectations. The postholder will be using the database, record all contact made in to the department by the supporters and where possible the general public.

In order to be considered for this role, the candidate will have to have experience of managing, maintaining, developing customer relationships and working within a customer service environment. The candidate must have experience of the processing and management of personal data under current GDPR regulations. You will have to demonstrate commitment to collaborative team work, inclusive working, ensuring equality and valuing diversity. Also, you will need to have excellent written and verbal communication skills, with the ability to communicate effectively in a wide range of media and audiences.

This post is to start immediately and is a full time, 4 month fixed term contract.

If you are interested in finding out more about this exciting opportunity, please apply by sending a Word copy of your CV.

About the Role

As a customer services administrator, you will be providing admin support to the customer service advisors and the wider business development team. You will be part of a welcoming supportive team who will help you to understand this unique organisation. You will be communicating with customers, volunteers and staff to help ensure we have all the details required for the volunteers to provide first aid cover at events.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will need to have an eye for detail and have good communication skills, being able to deal with customers, staff and volunteers.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: TBC

Application Review Date: 31 May 2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered

Supporter care officer / Customer service administrator

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our client’s vision is the day when everyone lives free from kidney disease.

Our client has a great opportunity for someone to join their supporter care team, who is enthusiastic and passionate about engaging with their brilliant supporters and stakeholders and will offer the highest standards of supporter care. This is a vital role and will provide integral administrative and fundraising support. This person must also be able to show empathy when engaging with people whose lives have been affected by kidney disease.

Supporter care officer requirements:

With outstanding customer care skills and experience, you'll need to have a passion for customer engagement and the ability to motivate and encourage supporters to maximise their fundraising. A keen eye for detail is essential as the role will involve database management whilst supporting a busy, successful fundraising team, ensuring donors and their gifts are accurately acknowledged, recorded on the database and any queries dealt with to conclusion. Knowledge and experience of dealing with customers effectively through a variety of communication methods including inbound and outbound letters, telephone, email and social media is essential. The successful candidate will need to have a logical thought process as some financial processes will be included in the role.

In return, they offer the opportunity to be part of a fantastic team in the leading UK charity funding research that focuses on the prevention, treatment and management of kidney disease.

If you are interested in the position, please complete the online application form and submit your CV, together with a supporting statement, outlining why you are interested and how you feel you meet the requirements.

They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Them:

Our client are the leading charity dedicated to kidney research in the UK. Their vision is the day when everyone lives free from kidney disease.

They fund research into all aspects of kidney disease - from understanding the condition, to how they can prevent and treat it. They want to discover better, kinder treatments.

Research has given them life-saving kidney transplants, dialysis machines that filter the blood when the kidneys fail, and drugs to keep them going. But these treatments come at a cost. They can be gruelling, confining, relentless. A transplant is not a cure, they rarely last a lifetime.

Kidney disease still affects three million people in the UK. And one million of those don’t know they are at risk. That’s three million people who are someone’s parents, grandparents, children, friends.

And kidney failure is rising, as are the factors contributing to it, such as diabetes and obesity.

That’s why their work is more essential than ever.

Research is what they do. It is the only way to discover future preventions, treatments and cures. It is vital to keep their loved ones safe. Your support is crucial to make this happen.

They’re here to be heard, to make a difference, to change the future. Kidney disease ends here.

Closing date: 9 June 2022
Interviews will be held on 14 and 15 June 2022

No agencies please

Location: Nene Hall, Peterborough (with some home-working)
Contract type: Permanent
Hours: Full Time: 37.5 hours per week (Monday - Friday)
Salary: £19,000 - £21,000

Benefits: They want all their employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, pension, death in service, generous holiday entitlement, employee assistance programme, bike loan scheme, cycle2work scheme, eyecare, discount portal.

You may have experience of the following: Supporter Care Officer, Customer Care Officer, Fundraising, Customer Service, Customer Engagement, Customer Care, Customer Support, CRM, Customer Service Officer, Contact Centre, Supporter Administrator, Customer Service Administrator, Fundraising Administrator, Administration, Charity, Third Sector, Not for Profit, NFP, etc.

Ref: 133 205

Customer Service Executive

Closing date: 6th June at 9am

Salary: £23,000 - £24,000

With increasing capabilities and a transformative strategy in place, the Church & Charity team at Stewardship is looking for a Customer Service Executive to join them. This role will be working directly with our customers, understanding their needs, and providing solutions that resource their ongoing mission and ministry.

You have a heart to use all of your skills to bless local churches and Christian charities, and thereby better resource the Kingdom. You have an understanding of Christian generosity, and desire to see Christian causes flourish.

Main responsibilities:

Customer Service

• Onboarding new account holders by providing excellent guidance and customer service, through welcome phone calls and emails
• Helping customers to make the most of their account, by enriching their partner profile, creating appeals, accessing reports, and more
• Responding to a variety of customer enquiries with a high knowledge of our products and services
• Identifying the overarching business needs of customers, and championing other services that Stewardship offer as solutions
• Positively engaging with every customer, seeking to resource their charitable work as best as possible
• Sharing how Stewardship can help our charitable partners to resource their mission and how they can get set up with an account

Administration and Teamwork

• Handling applications for new accounts paying close attention to detail
• Helping to manage and prioritise the team’s daily workload by distributing paperwork and email follow ups inline with our SLA’s
• Processing BACS banking payments
• Working efficiently as part a team to meet the needs of our customers
• Monitoring and reporting on workload and capacity issues across phones, email, and paperwork
• Proactively contributing to the team with your skills and ideas, as we seek to continuously improve for the benefit of our customers

This role involves hybrid working.

Title: Administrator

Team: Operations

Reports to: Director of Finance and Operations and Portfolio Director

Salary: £28,000 per annum

Contract: Permanent

Working hours: Full time (37.5 hours per week) (we are happy to consider requests for part time hours)

Location: Central London (currently trialling hybrid working - at least two core days per week in Impetus office)

Start date: July/August

Key responsibilities

• As stated above this is a varied cross-team role, with a particular focus on supporting our Investment Team, alongside the wider administrative needs of the organisation.
• Managing the Investment team diary, organising key internal and external meetings and workshops, travel arrangements, agendas and papers, sending and tracking meeting actions
• Maintaining contacts and correspondence with new and existing charities in the portfolio
• Proofreading and editing Investment team materials (making sure materials are in keeping with our brand)
• Ensuring organisational time tracking completion and analysis
• Ensuring clear and effective use of our file management systems, particularly for the investment team, identifying areas for improvement and implementing changes with relevant staff.
• Helping to create and maintain a professional office environment for staff, liaising with contractors and landlord regarding building issues
• Assisting with the set-up of IT equipment to facilitate effective hybrid working (laptops, video calls, speakers, Zoom and Teams meetings)
• Assisting staff with simple office equipment and IT queries, keeping accurate and appropriate records of actions, escalating issues when necessary.
• Monitoring and maintaining office supplies including stationery and refreshments, liaising with suppliers where required
• Supporting HR and teams with recruitment and induction of new staff;
• Assisting the Senior Management Team (SMT) and the Executive Assistant with organising and coordinating staff activities, training, team and organisational away days
• Supporting HR and teams with the recruitment and induction of new staff: processing applications, arranging interviews, refreshing induction materials and setting up induction meetings
• Dealing with general telephone and email enquiries in a timely and efficient manner, redirecting or taking messages as appropriate
• Helping to identify and implement improvements to team and organisation IT and administration systems.
• Other administrative tasks and duties as required by the wider organisation

Person specification

Essential

• Proven experience of working in an administrative role Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines
• Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions
• A continual focus on improving service to customers, both internal and external
• Excellent written communication skills Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner
• Ability to work collaboratively as part of team, demonstrated the ability to be flexible and adapt to changing situations
• Excellent IT skills, including experience of using Microsoft Office; in particular Word, Excel, PowerPoint and Teams and the ability to use a range of applications including Salesforce, Zoom 
• Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please send a comprehensive CV and supporting statement by 9am Monday 6 June 2022. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

In order to complete your application please also complete the following equal opportunities monitoring form which can be found on our website.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

First round interviews will take place week commencing 13 June 2022

Second round interviews will take place week commencing 20 June 2022

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Job purpose

• To manage the Debt Free London call centre, ensuring our service is available to over-indebted residents from 8am to 8pm, 7 days a week.
• To be the product owner of the Debt Free London ‘Flex’ omnichannel system.
• To ensure clients find our service easy to access and have high levels of satisfaction.

For further information and to apply, please visit our website via the Apply button.

Closing date: Midday on 31 May 2022.

People Services Administrator

We are looking for a People Services Administrator to work with an amazing charity that is going through an exciting period of change. The team is growing to support the charity to deliver its Strategic Plan.

Our client is a conservation charity working with community volunteers to deliver practical solutions to the real-life challenges they face, their activities have a lasting impact on people’s health, prospects and outdoor spaces.

Position: People Services Administrator

Location: Doncaster – Hybrid working available

Salary: £20,834 per annum

Hours: Full time, permanent, 35 hours per week

Benefits: 26 days holiday (including Christmas Eve), plus bank holidays, pension scheme, tax free childcare, Employee Assistance Programme, Cycle to Work scheme, development leave, flexible working, job share considered, life assurance, Bupa Health cash plan, free on-site parking

Closing Date: 12th June 2022

About the Role:

As People Services Administrator you will play a key role in ensuring the charity delivers their strategy, mission, and vision. This is an exciting time for them as they embark on the launch of their new organisational values and strategy.

• Facilitate the process for Criminal Record Checks (CRC) for our colleagues
• Administer the recruitment process
• Offering advice and guidance to leaders on writing adverts and job descriptions
• Sourcing deals and external advertising packages to suit the budget
• Creating and sending job offer letters and new starter packs to new employees
• Produce/update HR procedures and documents as required by legislation or internal process changes
• Provide advice and guidance to leaders and employees on general queries
• Work closely with the payroll team to ensure that employee information is recorded accurately

About You:

As the People Services Administrator you will bring with you the following key skills and experience:

• A high level of attention to detail
• Previous experience of admin support
• You will have managed a varied workload
• You will have managed information storage systems and collating and manipulating data
• GCSE English language (Grade 9-5 or /A*-C)
• Qualified to CIPD Level 3 (Certificate in HR Practice) is desirable

As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.

Other roles you may have experience of could include: Admin, Administration, Administrator, HR Admin, , Administrator, Training Admin, Training Administration, Training Administrator, Customer Service Admin, Customer Service Administration, Customer Service Administrator, Support Admin, Support Administration, Support Administrator.

Are you an experienced administrator looking to support a busy Payroll and Benefits teams?

Could you support a workforce of 4000+ and handle benefits queries and processes for the organisation?

If so, you could be the Benefits Administrator we are looking for!

About the role

As a Benefits Administrator you’ll deliver a first class, timely and accurate benefit administration service for our employees and will form an integral part of our Payroll and HR Teams.

You’ll work with the HR team in ensuring a high level of customer service to the organisation on all aspects of benefits administration and will assist on administering the BHF Employee Benefits Scheme including Private Health Care, Dental Insurance and Gym Membership to name a few.

Working arrangements

This is a 6-month fixed term contract.

This is a dual location role, with your working time being split between your home and our offices in Claygate, Surrey, approximately once a week. This will allow us to unlock our very best work for our cause, blending the best of home and office working.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

About you

With excellent IT skills (MS Outlook, Word, Excel), experience of Workday would be a huge benefit, you’ll have previous experience of using VLOOKUP’s, Pivot tables and analysing data.

You’ll have working knowledge of Auto Enrolment pensions as well as a basic knowledge of payroll legislation and employment law. Up to date knowledge of payrolling benefits would be an advantage.

To be successful in this role you’ll have the following skills and experience:
• Proven experience administering benefits
• Experience of analysing and reporting benefit data
• Experience of benefit renewals, including meeting with suppliers

You’ll have excellent attention to detail, a high level of accuracy and be able to meet deadlines. Results orientated, you’ll take the initiative and ownership to get the job done and will be a team player able to share information, possessing good communication skills, both written and verbal, able to confidently deal with a wide variety of benefit queries from across the organisation.

Our work is fundamental to the health of the nation with an impact globally – so we require a world-class Payroll and Benefits function. If you have the skills and experience we’re looking for, and you want to roll up your sleeves and fight for every heartbeat, then we want to hear from you.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research. 

What can we offer you

Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the HR team and the wider organisation.
 
Our generous staff benefits include:

• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.
 
Interview process

Please note, interviews will be held over Microsoft Teams.

The overall purpose of the role is to be a valued and effective member of the Finance Team. Responsible for processing and recording all income including donations and subscription fees. 

We are looking for someone with a passion for detail, and an understanding of finance administration. 

Salary: £22,000 pro-rata per year
Hours: 20 hours a week
Contract: Permanent, starting as soon as possible
Location: Hybrid (50/50 between home and Urban Saints Support Centre, Kestin House, Crescent Road, Luton)

When joining Urban Saints, you’ll enjoy benefits including:

• 25 days holiday (pro-rata) plus bank holidays (pro-rata)
• Pension scheme – For eligible workers, we contribute 6% of gross salary to the Urban Saints pension scheme.
• Life assurance – you will receive life assurance cover to the value of four times your annual pensionable salary.
• Flexible working – we offer flexible working arrangements to optimise work/life balance.
• Volunteering days – you will have an opportunity to volunteer for one of our events or a similar charity of choice for up to eight days (pro-rata).

Given that the organisation is seeking to live out a Biblical lifestyle, all applicants must be committed to the aims, ethos and values of Urban Saints.

We highly value a diverse and inclusive team and are committed to an equitable work environment where every person is set up to thrive. Having a diverse workforce allows us to benefit from a variety of perspectives and give us strength in the work that we do. We encourage all qualified candidates to apply.

For further information and to apply, please visit our website. 

The closing date for applications is 5th June 2022. Interviews will be held on 15th June 2022.

Eligibility to work in the UK

Urban Saints is unable to employ anyone who does not have the legal right to remain and work in the UK

*No agencies, please.

Facilities Administrator x 2
£25,300 pa plus excellent benefits
London Bridge and Holborn, London
35 hours per week, full-time

As the Facilities Administrator, you will be the first point of contact for all visitors to the building whilst supporting the Facilities team with all business related facilities matters.

The Facilities Administrator is an important role for the College as you will manage the reception desk to the building and maintain office security, whilst also providing basic and accurate information both in-person and via phone and email.

Reporting to the Head of Facilities, you will also support the facilities team in planning, coordinating and managing the day-to-day operation of the conference and meeting facilities, including managing and hosting events and managing reservations.

In addition, you will take responsibility for monitoring all facilities, premises and office issues, escalating as necessary to line management to ensure any necessary works are undertaken and that the building is maintained to a safe standard.

Educated to a good standard, with previous experience in a customer facing role, you should have excellent organisational, interpersonal and communication skills.

Innovative and self-motivated, with the ability to multitask and provide a comprehensive support service, you should be able to work independently and as part of a team.

Experience of First Aid, of acting as a Fire Marshall and of manual handling would be desirable, but not essential.

We have two roles available, one in our office in London Bridge and the other in our office in Chancery Lane.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

For further information and to apply, please send your CV and covering letter, ensuring you cover details outlined in the Person Specification, via the email application link.

Closing date: 6 June 2022.

Are you an experienced administrator looking to support a busy Payroll and Benefits teams?

Could you support a workforce of 4000+ and handle payroll queries and processes for the organisation?

If so, you could be the Payroll Administrator we are looking for!

About the role

As a Payroll Administrator you’ll deliver a first class, timely and accurate payroll service for our employees and will form an integral part of our Payroll and HR teams.

You’ll work with the HR team in ensuring a high level of customer service to the organisation on all aspects of our payroll provision and will process starters, leavers and contract changes to ensure that these are accurately recorded on our payroll systems.

Working arrangements

This is a 6-month fixed term contract.

This is a dual location role, with your working time split between your home and our offices in Claygate, Surrey, approximately once a week. This will allow us to unlock our best work for our cause, blending the best of home and office working.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

About you

With excellent IT skills (MS Outlook, Word, Excel), experience of Workday would be a huge benefit, you’ll have experience of using VLOOKUP’s, Pivot tables and analysing data.

You’ll have up-to-date knowledge of Payroll and Employment legislation, as well as working knowledge of RTI and Auto Enrolment. Where a formal payroll qualification is not held, you’ll have a proven track record of payroll administration in an in-house managed payroll setting.

To be successful in this role you will have the following skills and experience:
• Proven experience processing payroll from data input through to processing the final pay run
• Effective administration experience
• Experience of running period and year end processes
• Experience of analysing and reporting of payroll data

You’ll have excellent attention to detail and a high level of accuracy coupled with the ability to meet deadlines and will be results orientated, able to take the initiative and ownership to get the job done.

A team player you’ll be able to share information and will have good communication skills, both verbal and written able to confidently deal with a wide variety of payroll queries from across the organisation. You’ll have a clear and logical way of thinking with excellent organisational skills. 

Our work is fundamental to the health of the nation with an impact globally – so we require a world-class Payroll and Benefits function. If you have the skills and experience we’re looking for, and you want to roll up your sleeves and fight for every heartbeat, then we want to hear from you.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can continue to fund life saving research. 

What can we offer you

Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the HR team and the wider organisation.
 
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.
 
Interview process

Please note interviews will be held over Microsoft Teams.
 

We are currently looking for a enthusiastic and experienced Admin and Premises Manager to join our team. Our new Admin and Premises Manager will work to provide excellent administrative support and ensure our facilities are well maintained. They will also be working closely with the Director of Operations to identify and develop systems and procedures which support the smooth running of operational activities.

The closing date for this role is 9am Monday 13th June. Interviews will be held in the week commencing 20th June.

If you would like further information about the role and Headway East London, please contact Anna McEwen