Customer service administrator jobs

Job Title: Human Resources Apprentice

Contract: Fixed Term (18 Months) with the potential to become permanent in an HR Administrator role upon successful completion.

Hours: 35 hours per week

Salary: £24,000 per annum

Location: Bloomsbury, London (with flexibility to work from home 2-3 days per week – 2 days initially)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

Coram Group’s Human Resources team sits at the heart of the organisation and has a reputation for excellent customer service and advice. As the organisation continues to grow we are looking for an HR apprentice to support the work of the team. We are looking for an enthusiastic ‘can do’ person who wishes to pursue a career in HR. As part of the apprenticeship you will gain a Level 3 CIPD certificate in Human Resource Practice which will consist of both classroom based training and work based experience.

We are seeking someone who has good inter-personal skills, a willingness to learn and can be flexible in order to support the needs of a busy department. Previous experience of working within a HR team is not essential but you must be able to show experience of working in an administrative environment.

Working as part of this busy team there will be plenty of opportunities for the successful candidate to get involved in a wide range of activities and get a truly rounded view of HR. The apprenticeship will provide you with an excellent grounding for what will hopefully be a long successful career in HR.

The HR Apprenticeship scheme at Coram has had a proven track record of success with 3 of our current team members having originally successfully completed the scheme and gone on to become permanent team members in Administrator and Coordinator roles.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 7th June 2026 at 23:59

Interview Date: Week commencing 22nd June 2026. Interviews will likely involve a first round on Teams, and a second round in-person

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Our Youth and Play Practitioners will play a pivotal role in the Children, Young People and Families (CYPF) team, working as a core team of practitioners to ensure the smooth running of our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from Tulse Hill Adventure Playground and in conjunction with local schools. The work of the Children, Young People and Families team is diverse and varied. Our current services include open access adventure play and youth activities at our Adventure Playground, school holiday programmes with off-site trips and activities, mentoring, a Young Leaders programme offering paid work experience to young people, and working together with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective.

We are in an exciting time of development for the team. To support our range of children and young people, our team will be made up of specialist Youth Workers and Play Practitioners bringing in relevant skills and experience. Whilst you will work across all of our Children, Young People and Families services you will have a specific focus:

As a Youth Worker you will:

• Focus on supporting our secondary age cohort
• Plan and run appropriate and engaging activities
• Provide structured interventions to support vulnerable young people
• Work with referral partners to provide additional support and activities
• Foster relationships with families and local schools

As a Play Worker you will:

• Focus on our primary age cohort
• Use your knowledge of Playwork Principles to plan and run appropriate and engaging
  activities
• Foster relationships with families and primary local schools

Both roles will include an element of mentoring, relevant training will be provided to give you the necessary skills to deliver this.

To be successful in this role, you will act as a trusted practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will work as part of the team on the delivery and planning of all sessions, ensuring that the children’s and young people’s ideas are central to the construction of a varied and engaging play environment. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs. While practitioners may have a primary focus (primary or secondary age), all staff are expected to work flexibly across all age groups, programmes and delivery model including open access play, targeted youth work, mentoring and school link sessions.

Casual Assistant

Ref: LL/26/05

£14.80 per hour

Casual worker on “zero hours” contract

St James’s Square, London SW1

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7,500 members and charitable turnover of circa £5m per year.

About the role

We are looking for a Casual Assistant to support the effective day-to-day operation of the Library by assisting in one or more of the following areas

- Circulation and Stack Management

Shelving and maintaining the book collection, helping members use the Library and its facilities

- Events

Supporting evening and weekend events

- Building and Facilities Management

Contributing to the safety and security of the premises

Please indicate in your application, the area you would prefer to work in.

About you

· We are looking for a reliable and proactive individual who enjoys working with people and takes pride in delivering excellent service, who can:

· Provide excellent front-line customer service to members and visitors

· Support circulation desk and reading room activity, including answering enquiries

· Shelve, retrieve, and organise books within the Library’s collection

· Assist with tours for new and prospective members

· Support evening and weekend events (set-up, ushering, guest support, bar service) 

· Help maintain the safety and security of the building, including basic facilities and CCTV monitoring 

· Assist with general operational tasks across the Library as required 

· Assist with tours for new and prospective members

You will have:

· Experience in a customer-facing role

· Strong communication skills (in person, written and on the phone)

· Good general IT skills (e.g. Microsoft Office and ability to learn new systems)

· A flexible, team-oriented approach with a willingness to support different areas of work

· Good attention to detail and the ability to work efficiently and accurately

· Experience working in a library, cultural institution, or similar environment

· Experience supporting or delivering events

· Familiarity with library systems or stock management

Personal qualities we value:

· Friendly, polite, and approachable manner

· Reliable with good timekeeping

· Organised and methodical

· Self-motivated and adaptable

· Comfortable undertaking physical tasks (including lifting and shelving books)

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Library experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!

To Apply

Please visit our website & complete an application form including the Library's equal opportunities monitoring form.

Deadline: Monday 15 June 2026 @ 12:00 noon

The Library welcomes applications from all sections of the community - all applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

We are recruiting for an immediate Temporary Reception/office support cover for a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.

The role is fully office based and hours are initially 8.30 -5.30 initially and then will be 8-6 and could be anything from 2-4 weeks +

The Role
Core Responsibilities
To provide a professional, welcoming and secure "front of house" service for the charity, acting as the first point of contact for all visitors, members, guests, tenants and clients.
To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
To assist with meeting-room bookings.
To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

The Candidate
Experience of working within an front of house , office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: Northmead House, Creekmoor, Poole, Dorset – CAN operates hybrid working

Salary: £31,500

Hours: 37 hrs per week

Contract: 12 months initially

Closing date: 1st June (midnight)

Interviews: 10th June in person at our Creekmoor offices

Help strengthen communities across BCP 

Community Action Network (CAN) works alongside voluntary, community and faith sector (VCS) organisations so they can focus on what matters most: supporting people and communities. We’re now looking for an Infrastructure & Partnerships Officer to help deliver our commissioned service in partnership with VCS organisations and BCP Council Children and Young People Partnership colleagues.

About the role 

You’ll be a delivery-focused connector, supporting VCS organisations with practical organisational support, strengthening relationships between the sector and statutory partners, and helping local services work better together for children, young people and families.

This role is about turning plans into action and building trust, supporting

collaboration and ensuring community organisations can contribute effectively to local priorities.

About you 

You’ll bring experience of working in the voluntary, community or public sector, confidence building partnerships, and a strong commitment to inclusion, co-production and community development. You’ll be organised, approachable and comfortable working across the BCP area.

Our commitment to inclusion 

We welcome applications from people of all backgrounds and identities and are committed to being an inclusive, anti-discriminatory employer.

Why Join Us?
At CAN, you’ll be part of a dynamic team making a real difference in Dorset. We offer a supportive and flexible working environment, opportunities for professional development, and the chance to shape the future of a vital local charity.

We offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.

Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.

We are looking for someone who will:

• Lead supporter acquisition activities and build the portfolio of individuals, churches, trusts, corporates and other organisations supporting the work of Yeldall Manor.
• Build deep, mission-aligned partnerships with donors and stakeholders.
• Lead and implement an effective marketing and communications strategy to help position Yeldall Manor within the top tier of UK residential rehab centres.
• Lead and execute a high-impact fundraising strategy across major gifts, individual giving, churches, trusts & foundations, corporates, and legacies.
• Work closely with the CEO and the Senior Leadership Team to align income generation with Yeldall Manor’s strategic vision and programme outputs.
• Lead the development of funding applications for trusts & foundations.
• Provide leadership and nurture staff working on supporter acquisition, fundraising and marketing activities, empowering them to deliver with excellence.
• Inspire a culture of philanthropy throughout the organisation, rooted in strong values and relational excellence

You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.

​

We’re seeking a highly organised, proactive Operations Coordinator to help keep our work running smoothly behind the scenes. This is a varied role supporting colleagues across teams, maintaining key systems and trackers, and helping ensure processes are clear and effective.

Pause works alongside women at risk of having children removed from their care, helping them improve their lives and influencing the services and systems that affect them. Our vision is a society where women who experience child removal receive the support they need so it never happens more than once.

You’ll provide high-quality operational and administrative support to the national team, monitoring shared inboxes, maintaining accurate records, supporting project and funding tracking, and helping ensure effective use of our case recording system.

This role suits someone who is detail-oriented, digitally confident and comfortable managing competing priorities. You’ll collaborate across teams, using strong communication and coordination skills, while taking ownership of your work and adapting to changing needs.

You’ll be part of a small, supportive team, where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for vulnerable women. 

Job title: Student Voice Coordinator

Job Summary: Coordinating and improving student experience and representation to ensure all student voices are heard and acted upon
 

Contract: Fixed-term, 1 year with possibility of extension
 

Recruitment Timeline:

Applications close: 8th June 2026

Interviews: w/c 15th June (final dates to be confirmed)

Start date: July
 

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
 

About the job

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student representation. The successful candidate will support the Student Voice Team in the delivery of LSESU’s liberation work, democratic processes, and lead on key strategic projects with our elected officers.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
In return for your passion and experience we offer:

· 25 days holidays per year

· Additional closure periods at Christmas and Easter

· Free LSE Students’ Union gym membership, advice from dedicated professionals, with a wide range of activities including yoga classes, dance classes, pilates classes

· Cycle to Work scheme enabling significant savings on bicycle purchase

· Access to LSE staff training courses

· Ability to purchase TOTUM (NUS) card giving wide range of discounts

· Flexibility for work-life balance

· Interest-free Travel loan

· Free eye exams

· Employee Assistance Program - external consultants providing advice and counselling on a broad range of issues
 

Want to apply?

Please complete an online application found on our website. We ask you to prepare and upload three documents:

1. Covering Letter

2. CV

3. Equal Opportunities Form.
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we will only share your covering letter with the shortlisting committee. Please do not include any personal information, such as your name or contact details in this letter. If you are selected for an interview, we will then share your CV with the interview panel.
 

In your cover letter, please address the following three questions:
· Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

· Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.

· Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.
 

Interviews will be held for shortlisted candidates on the week commencing 15th June. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.

• Have you led the operational delivery of examinations or education services in a fast-paced, high-stakes environment?
• Are you confident managing the full exam lifecycle whilst leading a team and working with senior stakeholders?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit an Education and Examinations Manager. This is a newly shaped leadership role within a growing education function, offering the chance to lead exam and education delivery, support a newly formed team, and help shape future services and systems.
 
If you bring strong operational leadership, experience of examinations or education delivery, and the ability to balance strategic thinking with day-to-day detail, this could be an excellent next step.
 
 
Salary: £63,900 per annum
Employment type: Permanent
Working arrangements: Home based with regular mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a respected awarding and professional body with a clear public interest mission. It promotes education and professional standards, supports learners and members, and values integrity, inclusion, collaboration and continuous improvement.
 
You would be joining during an exciting period of growth and restructure within the education team, with the opportunity to contribute to a new team shape and bring fresh ideas to service delivery.

About the Role
 
As Education and Examinations Manager, you will lead the operational delivery of examinations and associated education services. You will oversee exam administration, quality assurance activity, student support and the day-to-day leadership of a multi-level team, ensuring services are accurate, timely, compliant and accessible.
 
You will manage a team including senior and officer-level education and student services staff, while also taking ownership of core systems and technologies used to support examination delivery.

Key Responsibilities
 

• Lead the full examination lifecycle, including registration, logistics, candidate communications, results processing and certification activity
• Manage, develop and support a team delivering education and examinations services
• Oversee reasonable adjustments, complaints, conduct matters and escalation processes in line with policy and legal requirements
• Build effective relationships with examiners, committees, training providers, suppliers and internal stakeholders
• Prepare reports, papers and data for senior stakeholders and governance groups
• Lead continuous improvement across systems, processes, digital assessment tools and documentation
• Contribute to future planning around qualification changes, technology upgrades and growth in student numbers

 
 
Skills / Experience Required
 

• Experience in education administration, examinations management, or another structured and regulated environment
• Leadership experience, whether through direct line management or managing complex delivery through stakeholders, subject specialists or committees
• Strong knowledge of end-to-end exam or assessment delivery, including planning, logistics, compliance and learner support
• Excellent organisational skills, sound judgement and a high level of attention to detail
• Confidence working with systems such as Microsoft 365, customer databases, learner systems and digital assessment platforms
• Strong written and verbal communication skills, with the ability to work effectively with senior stakeholders and operational teams alike
• Experience from awarding, professional body, further education, higher education or training environments would be welcomed; transferable experience from other compliance-led settings will also be considered

 
 
To Apply
 

• To apply for this Education and Examinations Manager role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Senior Trust & Grant Fundraiser

Salary: up to £33,000

Permanent full time post (part time considered for right candidate)

Location: Hybrid working with days in Bradford, Skipton, and/or Harrogate office

We are seeking an experienced and motivated Senior Trust & Grant Fundraiser to lead and grow our charitable income from trusts, foundations and grant-making bodies.

Reporting directly to the CEO, you will play a key strategic role in securing sustainable funding, both restricted and unrestricted, that enables Carers’ Resource to enhance, expand and support our existing services and allows us to invest in organisational infrastructure, website and digital technology.

The successful candidate will have a proven track record of personally securing at least £200,000 per annum in trust and grant income and will be confident developing compelling funding applications, building long-term funder relationships, and identifying new income opportunities.

This is an exciting opportunity for a skilled fundraiser who is passionate about making a difference and wants to contribute to the growth and impact of a respected regional charity.

Key Responsibilities

• Develop and implement a trust and grants fundraising strategy aligned with organisational priorities.
• Research and identify suitable trust, foundation and statutory funding opportunities.
• Prepare high-quality, persuasive funding applications, proposals and expressions of interest.
• Secure a minimum of £200,000 per annum in trust and grant income.
• Build and maintain strong relationships with funders, partners and stakeholders.
• Manage the full grant cycle including applications, monitoring, reporting and stewardship.
• Work closely with the CEO and senior leadership team to develop funding priorities and project budgets.
• Collaborate with operational teams to gather impact data, case studies and outcomes.
• Maintain an accurate pipeline and reporting system for funding applications and deadlines.
• Produce timely and accurate reports for funders demonstrating impact and outcomes.
• Monitor fundraising trends, sector developments and funding opportunities relevant to carers and community services.
• Support the development of partnership and collaborative funding bids where appropriate.
• Ensure compliance with fundraising regulations and best practice.

Person Specification

Essential

• Demonstrable success in securing trust and grant funding, including a proven track record of personally generating at least £200,000 annually.
• At least 3 years experience of writing successful funding applications to trusts, foundations and statutory funders.
• Excellent written communication and bid-writing skills.
• Strong relationship management and stakeholder engagement skills.
• Ability to manage multiple funding applications and deadlines effectively.
• Experience of developing fundraising pipelines and income strategies.
• Strong analytical and budgeting skills.
• Ability to work independently and collaboratively across teams.
• Passion for supporting carers, vulnerable people and local communities.
• Proficient IT skills including Microsoft Office and CRM/database systems.

Desirable

• Experience working within the charity, health or social care sector.
• Knowledge of issues affecting unpaid carers and vulnerable communities.
• Experience of reporting to senior leadership teams and trustees.
• Understanding of monitoring and evaluation frameworks.

Personal Attributes

• Proactive and self-motivated
• Highly organised with strong attention to detail
• Strategic thinker with a creative approach to fundraising
• Compassionate and values-driven
• Professional, resilient and adaptable

What We Offer

• Opportunity to work for a respected and impactful Yorkshire charity
• Flexible and hybrid working opportunities
• Supportive and collaborative working environment
• Ongoing professional development
• Generous annual leave entitlement
• Pension scheme

Equality, Diversity & Inclusion

Carers' Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Email your application, including a covering letter explaining your fit to the role and CV.

Or apply directly via our website

We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.

The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.

Responsibilities:

Operations support

• Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
• Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
• Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)

Programme and Communications support

• Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
• Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
• Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
• Support and maintain impact metrics and participant feedback across all activities
• Contribute to research and information gathering for programme development and fundraising as needed

About Link UP London

At Link UP London we build stronger more resilient communities.  By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.

We connect skills to SGOs in 3 main ways main including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements.
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
• Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.

We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.

Person Specification

• Highly organised, with experience supporting organisational operations and/or programme delivery
• Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
• Experience supporting events (online and in-person) and managing multiple priorities simultaneously
• Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
• Clear communicator who enjoys working collaboratively across a team
• Proactive, solutions-focused, and keen to positively contribute to a growing organisation

Nice to haves:

• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• An understanding of the opportunities and challenges faced by small charitable organisations today
• The ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are looking for an enthusiastic, creative, and organised communications all-rounder to support our communication and engagement activities and assist in our mission to ‘Make Ethics Matter’.

The Communications and Engagement Officer role combines work on events, communications, stakeholder management and public affairs, all seeking to build audience engagement and increase the profile and influence of the NCOB.

This is an important role within our Executive team, working across our priority areas and workstreams, with range of stakeholders, and utilising a variety of channels including in-person and online events, website, email, social media and traditional media.

The Communications and Engagement Officer reports to the Senior Communications Manager and works closely with them across all communications functions. This post will have responsibility for updating our website, running our social media channels, producing internal and external newsletters and championing and maintaining our brand identity. The post holder will also help to deliver our media relations and policy influencing activities, playing an active role in delivering media campaigns and in supporting our Parliamentary and Government engagement through working closely with the Public Affairs Manager.

We are looking for someone with experience across the communications and engagement mix, including in events and internal communications, stakeholder management and digital and social media content creation. Our work focuses on research and policy in biomedicine, health and life sciences, and while you don’t need to be an expert in those areas, you should have an enthusiasm to develop knowledge of them and the ability to quickly get to grips with the landscape in which the NCOB operates, our strategy and our target audiences. 

You will enjoy working in a team environment and will have excellent written and verbal communication skills. You will be confident working with a range of stakeholders, ranging from subject specialists and academics to policy makers, journalists and members of the public. We are seeking someone who can think creatively about communicating complex and technical research and can work independently on a range of projects. You will be highly organised, with good project management skills and the ability to prioritise and work across several projects at once. 

You will have a creative mind, strong news sense and ability to tailor communications to the appropriate audience. You will be able to turn your hand to writing newsletter copy, stakeholder emails, social posts and event materials / briefings to a high standard. You will be able to distil key messages from our outputs and use them to create content for a range of communication channels and audiences. 

Ideally, you will have some experience of managing both online and face-to-face events. You will be confident working with audio visual equipment and systems and have experience of using data for analysis, reporting and evaluation. 

Stakeholder engagement is a big part of the role, so you will need some knowledge and experience of using databases/CRM systems to manage and report on stakeholder communications.

This is an excellent opportunity for someone looking to develop their skills across the full range of communications and engagement, working on projects and campaigns in the high-profile area of bioethics, and supporting our ambitious policy-influencing agenda. 

For further information about the role, please click through to the vacancy listing on our website.

About us

The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.

For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council. 

We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children. 

We value diversity in background, skills, perspectives and life experiences. 

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 9th June 2026.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 
• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
• A salary exchange pension scheme that offers employer contributions of up to 11%. 
• Life assurance scheme. 
• Family leave policies that provide an enhanced level of pay. 
• Cycle to work scheme and loans towards season tickets. 
• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 
• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong. 

About the role

The Society of Genealogists is looking for a proactive and digitally confident Membership and Marketing Assistant to support a busy period of membership growth, campaign delivery, and new product development. The role will focus on marketing activity, including email campaigns, content coordination, campaign tracking, website updates, and promotional support, along with membership customer support and database management.

This role would suit a proactive and digitally confident person who enjoys working with online platforms, communications tools, and data. You do not need to have experience in the systems we use, but you should be comfortable learning new tools, following guidance, solving practical problems and asking well-judged questions when needed. You will need to write clear, accurate, and audience-appropriate communications; manage campaign details carefully; and help keep membership and marketing activity moving.

There will also be scope to use AI and other digital tools responsibly to support drafting, planning, troubleshooting, process documentation, and the efficient delivery of work.

What you will be doing

• Supporting routine member communications, including new member, renewal, lapsed member, and upgrade activity.
• Responding to routine membership enquiries using agreed-upon guidance and templates, escalating more complex queries as needed.
• Building, testing, and scheduling email campaigns in Mailchimp from approved copy and assets.
• Supporting delivery of membership, Learning Hub, course, publication, and product campaigns.
• Updating simple website content, campaign pages, or promotional listings where required.
• Checking campaign links, forms, buttons, landing pages, and customer journeys before launch.
• Maintaining campaign calendars, trackers, and delivery checklists.
• Preparing simple campaign and membership activity summaries.
• Helping document recurring processes so that knowledge is shared across the team.

What we are looking for

• Strong written communication skills, with the ability to write clearly and accurately.
• Confidence using digital tools and the ability to learn new systems quickly.
• A proactive approach, with good judgement about when to use initiative and when to ask for help.
• Excellent organisation and attention to detail.
• Comfortable working with online platforms, spreadsheets, databases, and email systems.
• Able to manage multiple tasks, deadlines, and small moving parts.
• Able to follow processes carefully and identify where clarification is needed.
• Experience in customer service or supporting marketing activity.

Knowledge of Mailchimp, WordPress, Elementor, CRM systems, membership databases or AI tools would be helpful, but we are most interested in someone who can learn quickly, communicate clearly, and help keep work moving.

We will be reviewing applications on a rolling basis and may close this vacancy early, so we encourage you to apply as soon as possible. The ideal start date is 1 July 2026, though we are happy to discuss flexibility for the right candidate. We are also open to candidates working remotely, flexibly, or part-time.

Salary: £25,000 - £29,000 per year, dependent upon location and experience.