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Customer service administrator jobs in edinburgh

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Closing in 2 days
Society of Antiquaries of Scotland, Edinburgh, Edinburgh (Hybrid)
£29,200 per year
Posted 3 weeks ago Apply Now
Closing in 6 days
Cruse Bereavement Support, Remote
FTE £30,000 per annum
Posted 2 days ago Apply Now
Closing in 2 days
Ten Ten Resources, Remote
£25,725 - £30,275 per year
We are seeking a Schools Support Officer to play a vital role in supporting our schools in using our award-winning Catholic resources.
Posted 1 week ago Apply Now
Hastoe Housing Association, Remote
£36,961 pa
Seeking an experienced individual to become part of Hastoe’s crucial daily operations to deliver our home ownership functions.
Posted today Apply Now
Closing in 6 days
Into Film, Edinburgh, Edinburgh (Hybrid)
£28,000 per annum, pro rata
Posted 3 weeks ago
Closing in 3 days
Action Tutoring, Remote
£37,121 - £40,660 per year (plus £2,339 London weighting if applicable)
Posted 3 weeks ago
Closing in 7 days
British Gas Energy Trust, Remote
£32,500 per year
Posted 3 weeks ago Apply Now
The Churches Conservation Trust, Remote
£36,300 per year
The Grants Officer will research and identify relevant funding opportunities during an exciting period of growth.
Posted today
Closing today at 23:30
NFP People, Remote
Circa £32,100 pa (inner £3,950 pa / outer £2,275 pa) London weighting
Posted 4 weeks ago
The Angel Foundation, Remote
£36,000 per year
Are you a fundraising professional with a talent for crafting compelling campaigns? If so, GOD TV has an exciting opportunity for you!
Posted 4 days ago Apply Now
Page 1 of 2
Edinburgh, Edinburgh (Hybrid) 0 miles
£22,386 - £23,600 per year
Full-time
Permanent or contract (12 months )
Job description

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Your Role in Our Vision

As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate. 

Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard.

Is This Role for You?

  • Ability to communicate effectively with supporters and colleagues, ensuring clear and positive interactions.
  • Strong focus on delivering outstanding Supporter Service with empathy and professionalism.
  • Proficient in prioritising and managing multiple tasks efficiently to meet deadlines.
  • Excellent ability to build meaningful relationships with supporters and colleagues, fostering collaboration and trust.
  • High ethical standards and reliability in handling sensitive information and responsibilities.
  • Capacity to address challenges and resolve issues effectively as they arise.
  • Ability to work independently while maintaining focus and drive to meet objectives.

Key Responsibilities

  • Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.
  • Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
  • Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
  • Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.
  • Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations.
  • Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.
  • Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose. 

What You’ll Need

  • Proficiency in Microsoft Office packages
  • Excellent written, verbal and oral communication skills
  • Experience in customer services
  • Ability to multi-task and prioritise workload

Please see full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.

Application deadline: Sunday 20th July 2025
Salary: £22,386 - £23,600 
Contract: Full time contract (12 month) and 1 permanent role  
Location: Hybrid Remote 

Why Join Marie Curie?

  • Flexible working arrangements
  • 25 days of annual leave plus bank holidays
  • Pension contributions up to 7.5%
  • Loan schemes for bikes, computers, and season tickets
  • Continuous professional development opportunities
  • Enhanced wellbeing and employee assistance programmes
  • Membership discounts through the Blue Light Card
  • AND SO MUCH MORE!

Join us in shaping a society where everyone receives the care they deserve at the end of life. Let’s make a lasting impact together.

Marie Curie is committed to diversity, inclusion, and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences

Application resources
Posted by
Marie Curie View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Thursday, 10 July 2025
Closing date: 20 July 2025 at 23:30
Tags: Campaigns, Fundraising, Customer Service, Internal communication, Community Fundraising, Regional Fundraising, Trusts / Foundations

The client requests no contact from agencies or media sales.