313 Customer service jobs

Don’t miss out on a job again!

Get job alerts for this search sent straight to your inbox

You haven't selected any filters. To create a tailored job alert, select your filters first.
Email address

Oh no!

{{ alertCtrl.errorMsg }}

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

All done!

You will now get the latest from this search sent to your inbox.

Check your email inbox in order to verify your job alert

{{ alertCtrl.errorMsg }}

Sign in or register to manage your job alerts.


Top job
Springfield Mind
Multiple Locations
£25,012 per year
The flexible, motivational and reliable post holder of this role in Worcestershire will lead a team of Telephone Triage Practitioners.
Top job
Health and Care Professions Council
SE11, London
£30,000 per year
We are currently recruiting a Reception Manager to join our Office Services Management team.
Top job
Incorporated Society of Musicians
Multiple Locations
£24,000 - £26,000 per year
Are you a dynamic administrator seeking a busy role that is crucial in helping the music sector? Join us at the ISM!
Age UK Bolton
Greater Manchester
£24,111 per year pro rata
Age UK Bolton is looking to for a Home Services Manager for its relatively young but successful Home Services business.
Jesuit Refugee Service UK
Multiple Locations
£24,000 - £28,000 per year
Seeking an enthusiastic individual to coordinate placements on the JRS hosting scheme and new project, Emilie House, in South London.
Page 1 of 21
Stratford-upon-Avon, Warwickshire
Worcester, Worcestershire
£25,012 per year
Permanent, Contract, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Team Leader – Telephone Triage Service £25,012

37 hours per week

The flexible, motivational and reliable post holder of this exciting role in Worcestershire will lead a team of Telephone Triage Practitioners who work from within the Crisis Resolution Team at Worcestershire Royal Hospital.

The service is delivered over 2 shifts a day, 7 days a week from 5pm - 9am, 365 days of the year. The Triage Team use the UK Mental Health Triage Scale (UKMHTS), to determine whether the caller has a mental health related problem, the urgency of the situation and the most appropriate service response. This aims to provide timely access to appropriate mental health services and support.  See our website for more details about the service.

Supported by a Senior Practitioner, the Team Leader will work flexibly across the week to meet the needs of the service.  This is an ideal opportunity for someone who is looking for flexible working hours to manage their own work/life balance. Whilst some work can be undertaken from home, the Team Leader will work from both the hospital in Worcester and the Head Office in Stratford-upon-Avon.  The Team Leader will initially work one shift a week triaging calls, to gain an in-depth working knowledge of both the callers and systems. 

Skills and experience include:

• Staff management and leadership

• Team working

• Exceptional IT skills, working across a number of packages

• Reporting and evaluating

For informal enquiries about the role, please contact Sharon Dore, Services Manager.

The next step:

If you feel this position is right for you, request an application pack by contacting our office, or by downloading the application pack from our website.

Additional documents
Application Form (.docx)
Job Description (.docx)
Equality Monitoring Form (.docx)
Check commute
Starting Address
Mode of transport
More about Springfield Mind
Springfield Mind

One in four people in the UK suffer from poor mental wellbeing each year. Springfield Mind is a successful charity founded over thirty years ag... Read more

Posted on: 28 October 2020
Closing date: 27 December 2020
Tags: Social Care/Development,Vocational/Services

The client requests no contact from agencies or media sales.

You have hidden this job: