Data delivery manager jobs in Bristol
Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.
We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.
About Art UK
Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.
Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income.
About You
As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.
The Philanthropy Manager is a new donor-facing role, which will focus on expanding and strengthening a major donor portfolio to increase five and six figure income from individual donors and family trusts for Art UK. You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. Working within an ambitious team, you will have the support of a freelance Prospect Researcher to identify new prospects, and the Development Manager and CRM Officer to develop donor journeys and relationship management systems. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.
You will actively promote equity, diversity, inclusion, and belonging in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.
Key Responsibilities
- Build and maintain a robust prospect pipeline through identification, research, cultivation and relationship-building to secure five-figure gifts and long-term support
- Manage a portfolio of mid-level individual donors, converting one-off supporters into deeper donor relationships
- Manage and grow Art UK’s mid-level regular giving programme, strengthening donor relationships through face-to face meetings, events and personalised communication
- Develop donor development strategies, using CRM to analysis and identify higher gift prospects from existing donor pool and maximise giving potential
- Lead on major gifts for annual Big Give campaigns, identifying and securing keystone pledge donors, and leveraging networks to reach giving targets
- Create and implement, effectively and in a timely manner, development plans for each donor to retain and upgrade donors and document all activities in CRM Beacon
- Prepare and personalise correspondence and fundraising materials, including donor stewardship and reports, funding proposals and acknowledgement letters as appropriate
- Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement
- Organise and deliver events for major donors and prospects (with support from the Development team), including attending events where appropriate
- Support management of the American Friends of Art UK (launching 2026), including donor stewarding and events programming
- Support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic gifts
- Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board
- Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally
- Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary
- Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice
Necessary Skills
- Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans
- Essential: Proven experience as a major donor fundraiser with a track record of securing five-figure gifts.
- Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies
- Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities
- Essential: Outstanding relationship-building and networking skills, including digital engagement
- Essential: In-depth understanding of the philanthropic fundraising environment
- Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders
- Essential: Experience analysing and using supporter data to inform campaigns
- Essential: Strong copywriting, proofing and editing skills
- Essential: Experience using CRM databases with a high level of accuracy
- Essential: Thorough knowledge of fundraising best practice and legislation
- Essential: Self-motivated, reliable and exceptionally organized
- Desirable: Experience planning and managing fundraising events
- Desirable: Experience in donor acquisition through online giving platforms, direct marketing by email and social media campaigns
- Desirable: Active interest in the visual arts and awareness of UK art collections
- Desirable: Experience working with a diverse range of audiences
- Desirable: Experience working on projects with a broad range of partners
- Desirable: Experience of US fundraising and philanthropic giving
Contract terms
- Full-time
- Permanent contract
- Salary £38,000 per annum
- Three-month probationary period
- One-month termination clause
- Work from home, within 2-hour travel time to central London (once monthly travel to London for evening events and meetings required)
Benefits
- 25 days annual leave plus regional Bank Holidays
- Paid Christmas closure period (Christmas Day to New Year’s Day)
- Flexible working hours
- Workplace pension scheme
- Training and development opportunities
- Mental health and wellbeing support
- Above statutory paid sick leave
- Enhanced paid parental leave
- Employee Assistance Programme
- Monthly wellbeing hour
- Trained Mental Health First Aider’s
- Regular staff socials, both virtual and in-person
- Eye tests paid for up to £35, glasses subsidised up to £30
Art UK is a charity – the online home for the UK's public art collections
The client requests no contact from agencies or media sales.
If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for the North West of England, you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.
We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the region. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.
This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.
Please have a read of the job pack here before submitting your CV and covering letter.
3 years fixed term contract | Full time | Home Based | £38,828p/a | DBS required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About We Care Home Improvements (WECHI)
WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:
- We are experts
- We are resourceful
- We are caring
- We act with integrity
Purpose of the role
The Business Analyst will play a key role in improving our organisational efficiency, strengthening our data and reporting infrastructure, and supporting the growth and sustainability of our services. Working across teams, the postholder will analyse and streamline processes, enhance data capture and reporting, and support the integration and improvement of our core systems (CRM, Finance, and operational tools). The role will help reduce manual analysis, free up staff time, improve insight and decision-making, and strengthen our ability to deliver high-quality services to the communities we support.
As this is a 12-month fixed-term contract, the role is focused on delivering clear, sustainable outcomes. By the end of the contract, WECHI will have:
- A full set of documented business processes, including process maps, supporting notes, and clear user guides.
- Clear ownership of processes, with all staff understanding agreed ways of working and what is required of them.
- Core systems (CRM, Finance, and operational tools) effectively integrated, with minimal manual intervention or duplication.
- Appropriate data controls and validation checks in place, providing confidence in the accuracy and integrity of information.
- Automated dashboards, drawing directly from core systems, providing timely operational and financial insights.
- Reduced reliance on manual reporting and spreadsheet-based workarounds.
- Embedded processes and tools that are sustainable beyond the life of the contract.
Success at 12 months will mean the organisation is operating more efficiently, using reliable and accessible data to inform decision-making, and is better equipped to manage growth and demonstrate impact.
What you'll do
- Define key data capture points across systems to enable consistent and accurate reporting.
- Develop and maintain reporting dashboards that provide operational, financial, and strategic insight.
- Improve data flow and integration between CRM and Finance systems to ensure completeness and accuracy of data and revenue capture.
- Provide timely and reliable data analysis to support decision-making at Executive and Board levels.
- Analyse internal and external data to identify service demand, emerging needs, and opportunities for growth.
- Review and map current business processes (particularly stock management, purchasing, invoicing, CRM and finance systems).
- Identify inefficiencies, duplication, and opportunities for automation or system enhancement.
- Develop and implement improved workflows and processes to increase efficiency and reduce manual work.
- Ensure improvements lead to a consistent and high-quality customer experience from first contact through to service delivery.
- Support the development of new services and income streams aligned with identified need.
- Produce data-driven recommendations to support business planning, sustainability, and income diversification.
- Upskill and support staff across teams in using data and systems effectively.
- Develop user guides, process documentation, and provide training to ensure sustainable adoption of new systems and processes.
- Build organisational confidence and capability in data-led decision making.
Who we're looking for
We are seeking someone who:
- Brings proven experience in business analysis and service improvement, with the ability to map, redesign and embed efficient processes across CRM, finance and operational systems.
- Is highly analytical and confident working with data, able to build dashboards, strengthen data quality, and translate complex information into clear insight for senior decision-makers.
- Has hands-on experience improving system integration and reporting, reducing manual work and creating automated, reliable management information.
- Can deliver sustainable change within a 12-month timeframe, leaving behind documented processes, trained staff, and embedded tools that continue to add value beyond the life of the contract.
Why join us?
Make a tangible difference in the lives of older and vulnerable people across our region.
- Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
- Help shape and grow an essential community service with real impact.
- Generous benefits and development opportunities.
- Work directly with senior leadership, influencing strategy and service innovation.
Additional information
- Full Job Description and Person Specification is attached below.
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: Tuesday 24th March 2026 (5 pm)
- Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
- Interviews: Week commencing 6 April.
- Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us
At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for care workers, our work makes a real difference to the lives of people who care for others every day.
This is an exciting time to join the charity as we continue to grow our reach and impact. As Marketing and Events Manager, you will play a central role in helping us tell our story, engage new supporters and deliver events and campaigns that bring people together around our mission. You will have the opportunity to shape new ideas, develop creative campaigns and see the direct impact of your work.
You will be joining a small, friendly and supportive team where your ideas will be valued and where you will have the opportunity to take real ownership of your work.
The Role
We are looking for a creative, organised and motivated Marketing and Events Manager who is passionate about making a difference. This is an exciting opportunity to play a key role in raising awareness of The Care Workers’ Charity and supporting our work to improve the lives of care workers across the UK.
Reporting to the Chief Executive Officer, you will lead the delivery of the charity’s marketing and events programme, helping to grow engagement, strengthen our profile and support our fundraising activities. You will be responsible for planning and delivering marketing campaigns across a range of channels, including social media, email newsletters and the website, ensuring our communications are clear, engaging and consistent. You will play an important role in telling the story of the charity’s impact and helping more care workers, supporters and partners connect with our work.
Events will be a central part of the role. You will coordinate and deliver a varied programme of activities including fundraising events, sector conferences, networking opportunities and national campaigns such as Professional Care Workers’ Week. You will be confident managing event logistics, working with venues and suppliers, coordinating speakers and partners, and ensuring events are well organised and professionally delivered. You will enjoy creating engaging and memorable experiences that help supporters feel connected to the charity’s work.
You will work closely with the fundraising team to support campaigns and partnerships, helping to create engaging opportunities that encourage supporters and organisations to get involved. The role will involve building positive relationships with partners and sponsors and representing the charity at meetings and events across the sector.
About You
You will be a confident communicator who enjoys working with people and finding new ways to engage supporters, partners and care workers in the work of the charity.
You will have experience delivering marketing campaigns and organising events, and you will enjoy bringing ideas to life from concept through to delivery. Whether coordinating a fundraising event, supporting a conference presence or helping to deliver a national campaign, you will be comfortable managing multiple projects and ensuring everything runs smoothly.
You should be confident using a range of marketing channels including social media, email marketing and websites, and be willing to try new approaches to help raise awareness and grow engagement. You will be organised and detail-focused, able to manage event logistics, coordinate suppliers and venues, and ensure a positive experience for everyone involved.
You will be a proactive self-starter who can work independently while also being a strong team player. Experience in marketing, events or fundraising is essential, and knowledge of the health and social care sector would be an advantage.
Above all, you will be enthusiastic about the charity’s mission and motivated to help us increase our reach and impact for care workers across the UK.
Start Date: ASAP
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.
This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.
We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
- Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
- Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
- Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
- Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
- Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date:12 March 2026
Interview Dates: 25 and 26 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Business Process Transformation Lead (Fundraising / Nonprofit)
Contract: 9 months (with potential extension)
Location: Remote (within 3 hours of GMT)
Organisation: Animals Asia Foundation
Animals Asia is delivering a major Business Process Transformation Project at an important moment in our global growth. We are seeking an experienced consultant or freelancer to lead the technical delivery and management of this work, helping us redesign core fundraising processes and build long-term capability across our global Supporter Engagement function.
About Animals Asia
Our Supporter Engagement Department is progressive and ambitious. Last year, our income grew by over 30%, and we have now launched our new 3–5 year strategic plan. We are moving towards a data-led Customer Experience model, combining relationship fundraising with innovation in technology, data and supporter journeys to create strong, meaningful engagement with supporters around the world.
You will join a talented and dedicated international team at a time of investment and organisational transformation. This is a unique opportunity to shape how global fundraising operations work and to leave a long-lasting, positive impact for animals through improved supporter experience and stronger internal systems.
This role will support operational transformation across all areas of Supporter Engagement, including Gift Processing, Data and Insight, Communications, Individual Giving, Supporter Care, Technology and Philanthropy.
The Role
We are looking for a consultant who can turn ambition into action by reducing operational debt, tackling manual processes, and creating scalable, efficient ways of working. This is a hands-on role, working directly with teams across the organisation to design, test and implement new business processes.
Key Responsibilities
1. Transform core fundraising business processes
• Map current (“as is”) processes, supporter journeys and touchpoints
• Identify inefficiencies and design future-state (“to be”) workflows aligned with transformation goals
• Apply process improvement methodologies to streamline operations
• Create clear documentation for all redesigned processes and workflows
• Work closely with the Head of Technology to translate business needs into technical requirements
• Test, refine and support implementation of new processes with stakeholders
2. Project manage and champion a process-led approach
• Act as project lead, following our internal project governance approach
• Plan and facilitate workshops to gather requirements, assess options and develop process models
• Support organisational change with communication planning and stakeholder engagement
• Present clear, compelling recommendations to influence cross-functional teams
• Encourage collaboration to ensure new processes are embedded and sustainable
3. Build long-term process management capability
• Recommend tools and technology to support ongoing process management
• Work with key stakeholders to improve their process management skills
• Implement best practice standards for process mapping and documentation
Essential Requirements
• Significant experience in fundraising process mapping, redesign and implementation
• Strong written and verbal communication skills
• Ability to facilitate detailed, productive workshops
• Proven experience as a project manager
• Change management expertise, including supporting teams through new ways of working
• Flexibility to attend meetings and workshops with our global team outside standard office hours (particularly mornings)
Location
Remote, ideally within 3 hours of GMT.
How to Apply
Please submit your expression of interest, including:
• Your CV
• A short personal statement (maximum one page) outlining how you would approach the project and how your experience meets the requirements
• Your day rate
• The number of days per week you can commit
• Your earliest available start date
• Confirmation that you are open to a nine-month contract (with potential extension)
If you anticipate any issues meeting the deadline, please let us know so an alternative can be agreed.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Study Delivery and Governance Lead will play a central role in ensuring AHS meets the highest ethical, governance and regulatory standards. The post holder will lead the development, submission and oversight of the AHS Research Tissue Bank application, coordinate ethical approvals and ongoing amendments, and provide governance leadership to support study development and delivery.
They will also oversee elements of study set up and delivery, supporting the development of piloting tools and protocols, and addressing operational and logistical considerations necessary for successful delivery. They will line‑manage Research Officers and Senior Research Officers, contributing to a cohesive, high‑functioning team.
Main responsibilities
Research Governance
- Lead the full process of developing, drafting, and submitting the AHS Research Tissue Bank (RTB) application.
- Manage ongoing approvals, amendments, renewals and reporting obligations to Research Ethics Committees, the Health Research Authority, the Confidentiality Advisory Group and other regulatory bodies.
- Develop, implement and maintain governance frameworks, SOPs and quality assurance processes required for RTB operation, keeping abreast of developments in the regulatory landscape.
- Maintain accurate documentation, version control and quality‑assurance procedures relating to ethics and regulatory submissions.
- Act as key point of contact for research governance‑related queries from internal and external stakeholders.
Study Development & Planning
- Work closely with the Senior Programme Manager to contribute to the design and refinement of study protocols, piloting phases and operational plans.
- Lead the planning and delivery of specific study workstreams, as required, defining milestones, tracking progress, and identifying interdependencies as the study develops.
- Coordinate cross‑team activity involving research, data, operations and engagement teams to ensure study components are integrated and delivered effectively.
Project Management & Coordination
- Develop and maintain detailed project plans for governance and study‑delivery workstreams as required, ensuring roadmaps are accurate, realistic and kept up to date.
- Identify, track and mitigate risks related to both governance and delivery, escalating as appropriate and working collaboratively to resolve issues.
- Prepare reports and briefings for AHS governance structures (e.g., AHS Executive, Board of Trustees, Scientific Advisory Board).
Team Leadership & Line Management
- Provide mentoring and day‑to‑day guidance on governance‑related queries, ethics submissions and documentation development.
- Line manage selected staff within the study team, supporting workload planning, professional development and quality assurance.
- Foster effective team working across research, operational and scientific colleagues.
Stakeholder Management
- Build and maintain strong working relationships with internal teams including scientific leads, operational delivery, data management and engagement teams.
- Represent AHS with external partners related to governance, regulatory support, tissue banking and operational delivery.
- Work with the engagement team to ensure young people are involved in all elements of the study development and delivery.
Knowledge, skills and experience
Essential criteria
- Extensive experience in research governance, NHS research ethics management, clinical research management or equivalent.
- Demonstrable experience drafting protocols, participant documents and regulatory submissions.
- Strong understanding of ethical and regulatory frameworks including the Human Tissue Act, UK GDPR, and NHS research ethics processes.
- Excellent written and verbal communication skills, with proven ability to translate complex regulatory requirements into clear and actionable guidance for colleagues.
- Strong organisational skills and attention to detail, with experience managing competing priorities.
- Experience in risk identification and mitigation within research programmes.
- Educated to degree level (or equivalent experience) in a relevant field.
- Experience line managing or supervising staff.
Desirable criteria
- Experience with biobanking, Research Tissue Bank applications or biosample governance.
- Experience with longitudinal population studies or large multi‑site research programmes.
- Understanding of data‑linkage governance and consent processes.
- Project‑management qualification (e.g., PRINCE2, APM, Agile).
- Experience working with children/young people, school‑based research or youth‑focused engagement.
- Experience engaging diverse stakeholders.
Dimensions
- Full time role with flexible working arrangements
- AHS is a national organisation, and our activities take place across the UK
- Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 08 March 2026.
Interviews are currently expected to be held during the week commencing 30 March 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.
Membership Management
- Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
- Oversee member onboarding, service changes, cancellations and annual renewals.
- Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
- Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
- Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
- Use data and insight to track engagement, inform improvements and support retention.
- Manage the delivery schedule, including updates to food profiles, contact details and addresses.
- Support or cover the CFM Support Officer by writing orders for allocated members.
Membership Recruitment
- Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
- Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
- Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
- Ensure a seamless onboarding process for all new members
- Document and report recruitment activity and progress of prospective members towards membership.
Membership and Community Development
- Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
- Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
- Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
- Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Assist in the compiling of reports for FSSW communications and Programme funding.
Team Management and Support
- Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
- Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
- Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.
Health, Safety and Compliance
- Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
Person Specification
Essential
- Experience in account management, customer service or membership management.
- Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
- Ability to manage data accurately using CRM systems and apply insight to improve services.
- Highly organised, proactive and able to manage competing priorities in a fast-paced environment.
Desirable
- Experience in the charity, community, food redistribution or voluntary sector.
- Experience supervising or managing staff.
- Experience in outreach, recruitment or business development.
- Understanding of food safety, logistics or supply chain operations.
- Experience supporting organisational change or service development.
- Ability to represent an organisation professionally to external partners and networks.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Mental Health Service Manager Central Bristol
£48,000 per annum (rising to £49,440 from 1st April 2026) + excellent benefits
37.5 hours per week
Closing Date: 11th March 2026
This is an exciting opportunity to work within the Milestones Trust Mental Health Division as a Service Manager, overseeing the management of a cluster of four established services in central Bristol.
Cranbrook Road, Northumberland Road and Coronation Road are registered residential homes in Redland and Southville while Linden Rd is a supported living project in Westbury Park. Three of the four services are within ten minutes’ walk of each other. There are a total of 16 registered and 4 unregistered beds across the cluster and the Service Manager has the support of 2 full-time Service Coordinators to ensure the day-to-day delivery of the service is effective and efficient. The services provide individualized recovery services for people with complex mental health needs, with the aim of enabling people to graduate to step-down accommodation when they are ready.
As a Service Manager you will be accountable for the safe, cost-effective and personalised running of the services in line with Milestone Trust’s values and organisational priorities. You will lead your teams to meet all compliance requirements and consistently meet and exceed service KPIs as you develop and implement your vision for the services.
As the Service Manager you will:
- Have extensive knowledge of working with people who have complex and enduring mental health needs
- Have extensive experience of managing risk in a Social Care setting
- Have previous experience of leading and developing teams
- Be able to work alongside your team to coach individuals and provide a positive and professional role model to all staff
- Have strong communication skills with the ability to communicate effectively with team members, people we support and a range of stake holders, family and friends
- Have effective time management skills and the ability to work well under pressure
- Be confident in delegating effectively to achieve timely outcomes
- Have experience of managing budgets and rotas effectively
- Have good IT skills and be familiar with packages such a Microsoft Word, Outlook and Excel.
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Refer a Friend Scheme earning you up to £750
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before.
Job Purpose
This is a unique and exciting opportunity to accelerate research and transform the lives of millions of people with ME and Long Covid. We are seeking a Business Development & Partnerships Manager for Sequence ME & Long Covid, a new research initiative designed to explore the root causes of Myalgic Encephalomyelitis (ME) and Long Covid using large-scale, long-read whole-genome sequencing.
By developing and delivering strategic partnerships and funding strategy, you will work as part of team committed to making change happen through whole genome sequencing (WGS) of 18,000 people, the largest ever WGS in the world of any disease.
Sequence ME & Long Covid aims to pinpoint potential targets for treatment and bring us closer to meaningful clinical advances. Led by Action for ME, the partnership includes the University of Edinburgh, Oxford Nanopore Technology (who will provide the long-read technology), the European Bioinformatics Institute (EMBL-EBI) and people with lived experience of ME, who have joined to seek funding for Sequence ME and Long Covid. Together, this multidisciplinary team brings world-class expertise in genomics, bioinformatics, co-production and ME research.
If you have experience of securing significant funding or investment for research, producing high quality communication materials and a commitment to coproduction and lived experience involvement in research or service design, we would like to hear from you.
Key Responsibilities
Partnerships and Business Development
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Develop and deliver a business development strategy for the Sequence ME & Long Covid (SMELC) study to secure £6m funding for the first phase of scientific research (whole genome sequencing of 9,000 already secured samples from people with ME).
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Lead on high level applications for funding to high potential strategic partners and research funding partners.
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Work with the current partnership to mobilise the study and ensure effective plans and governance are in place.
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Maintain and manage a pipeline of partnership opportunities.
Communications and Engagement
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Contribute to engagement and communications activities to market Sequence ME and Long Covid effectively.
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Create materials to support effective engagement with potential and current partners.
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As part of business and partnership development, develop pitch decks and proposals tailored to different audiences.
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Support fundraising efforts by contributing to communications materials for philanthropy and major donor engagement.
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Ensure that people with lived experience remain at the heart of planning and delivery.
Other Key Accountabilities
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To attend Action for ME meetings and courses as required.
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To work collaboratively with Action for ME and the study team colleagues across all teams.
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Keep up to date with the latest research, best practice and comply with relevant legislation and regulatory requirements, working within the organisation’s policies and procedures and ensuring that good practice is observed at all times.
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Maintain confidentiality in line with relevant policy and procedure, ensuring data consent processes have been followed in relation to data protection.
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Positively promote the work and activities of Action for ME at all times.
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Undertake any other reasonable activity in line with the responsibilities of the post as requested by the Line Manager or any member of the Management Team.
The full recruitment pack can be found on our recruitment website.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
The Food Manager plays a critical operational leadership role at FareShare South West (FSSW), ensuring that the charity maintains a consistent, safe and high-quality flow of food to community organisations across the region. Supporting the Head of Food & Membership, the post holder is responsible for managing day-to-day food supply, strengthening local sourcing, and building long-term relationships with suppliers and partners.
The role ensures that incoming food—whether from national or local sources—is compliant, well-managed and aligned with operational capacity. It plays a key part in the effective monitoring of stock, the food pipeline and logistics scheduling. The Food Manager leads local sourcing activity, expands food innovations such as frozen and re-labelling, and oversees key food-related projects including the regional Gleaning Programme.
Managing the Food & Community Officer and working closely with Operations, Membership, Fundraising and other internal teams, the Food Manager helps deliver FSSW’s food strategy, reduce waste, and maximise the impact of surplus food redistributed to frontline organisations.
1) Strategy, Performance & Team Management
- Support the Head of Food and Community in the development and delivery of the food strategy, budget and annual targets.
- Monitor weekly performance against agreed plans; provide operational reporting for internal teams and funders.
- Line-manage the Food & Community Officer and HGV Drivers, including recruitment, appraisals, supervision, wellbeing and development.
- Champion values-led leadership and promote effective cross-team communication.
- Ensure compliance with organisational policies, food safety, health & safety and safeguarding requirements.
- Foster an inclusive, motivational team culture that reflects FSSW’s mission and values.
- Takes visible leadership for health, safety, and food safety, ensuring all team members and participants work safely and effectively
2) Food Supply Management
- Support the Head of Food & Community in managing the national supply relationship with FareShare UK/The Felix Project, including communication, throughput data and supply alignment.
- Manage, analyse and report on over/under-deliveries, food quality, cancellations and trends, working closely with Operations and Membership teams.
- Monitor and report the changing food pipeline, helping devise strategies to redistribute gluts and reduce waste.
- Support Operations and the Head of Membership & Food Partnerships with stock-level monitoring across FSSW sites, including stock movement, product types and capacity.
- Working with Operations, Transport and the national partner, lead on logistics schedules for incoming food to maximise volume while ensuring cost-effective solutions.
3) Local Food sourcing:
- Lead delivery of the Local Food Sourcing Strategy, ensuring local sourcing achieves or exceeds 25–30% of total incoming food.
- Act as the first point of contact for local and regional suppliers, maintaining strong, long-term, trust-based relationships.
- Promote FSSW’s surplus food redistribution capabilities through events, presentations, online presence and food sector networks.
- Grow and manage a sustainable pipeline of local surplus and donated food, complementing national supply.
- Work collaboratively with other FareShare Network Partners to share local food opportunities.
- Maintain accurate and accessible sourcing records and outcomes.
- Support food safety and compliance, including product recalls, legislative changes and liaison with national partners and the H&S Consultant (via the Head of Membership & Food Partnerships).
- Ensure all incoming food is compliant, within operational capacity and aligned with local logistics.
4) Food Development & Innovation
- Lead expansion of the Gleaning Programme across the region, working with Operations, Volunteering and Fundraising teams.
- Support development of new food innovations including:
- Frozen food expansion
- Breaking down ambient bulk
- Re-labelling and product preparation
- Manage key food projects, including reporting to relevant funders, ensuring accurate procurement and financial data in partnership with the Finance Manager.
- Represent FSSW in local collaborations/partnerships addressing local food waste or surplus food
5) Health, Safety & Compliance
- Champion a positive safety culture, modelling safe working practices and encouraging team members to work safely and report hazards or incidents promptly.
- Ensure the incoming food supply complies with FareShare HACCP Food Safety Manual and all relevant legislation and audit standards.
- Provide support for product recalls, safety notices and compliance-related communication.
- Support with internal and external food safety audits
Person Specification
Essential Criteria
- Experience in a food, logistics, FMCG (fast-moving consumer goods), warehousing or similar operational environment, with an understanding of supply, stock flow and operational constraints.
- Proven ability to build and manage supplier or partner relationships, ideally involving food or operational partnerships.
- Experience supervising or managing staff, with the ability to motivate, support and develop team members.
- Confidence using data and reporting, with strong problem-solving skills and a practical, hands-on approach.
Desirable
- Knowledge of food safety, health & safety and compliance requirements, including HACCP or similar frameworks.
- Understanding of charity operations or social impact environments, particularly those involving volunteers or community partners.
- Experience managing or supporting projects, including reporting, coordination and cross-team delivery.
- Familiarity with logistics scheduling, transport operations or stock management systems, ideally in a multi-site context.
- Knowledge of procurement, supplier stewardship or food contract management.
- Experience managing or monitoring budgets, procurement data or cost-effective operational planning.
- Comfortable representing an organisation externally, including at events, supplier meetings or sector networks.
- Experience supporting innovation projects or process improvements.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Salary: £43,500 - £48,000
Reporting to: Programme Lead
Hours: Full Time (35 hours per week)
Location: Hybrid/Remote working, and national travel to be expected.
Key Relationships: Programme Leads, CEO, COO, Director of Development, AD Policy & Influencing, AD Finance and Operations, Trustees, External Partners.
Overall Purpose
The Influencing Project Manager will work as part of a flexible team to develop, lead and manage the stakeholder engagement, influencing and communications elements of the Volunteering for Health programme.
Volunteering for Health is a £10million learning programme focused on testing, building and growing healthcare volunteering infrastructure. The programme has invested in fifteen systems across England who are navigating complex health systems to ensure that volunteering is embedded as a system wide NHS asset.
The team is responsible for developing and delivering the ‘learning and support’ and the ‘influencing and communications’ elements of the national programme, in partnership with NHS England and CW .
We have reached an exciting stage where we can turn our local learning into national change. By using the inspiring stories and impact from our programme, we want to show healthcare leaders what is possible. We are positioning our learnings to prove that volunteering infrastructure is a vital solution for a modern and sustainable health service aligned to the NHS 10-year Health Plan.
Overall Objectives
- Work collaboratively and strategically with a wide range of stakeholders including our member charities, NHS Trusts, VCSE organisations, funders, and government officials.
- Develop compelling narratives and high impact campaigns that resonate with diverse audiences and mobilise stakeholders at every level.
- To identify and leverage cross-sector themes and opportunities to scale impact across health, social care, and the voluntary sector, underpinned by robust horizon scanning and a commitment to innovative, non-traditional problem solving.
- Support the programme to maximise its impact and reach through bringing partners and stakeholders together.
KEY RESPONSIBILITIES
Stakeholder Engagement & Collaboration
- Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce plans collaboratively.
- Manage stakeholder relationships, ensuring effective communication and engagement.
- Provide support to funded partnerships, enabling their development and to become high performing.
- Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities.
- Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals.
- Building and maintaining a stakeholder database to reflect the opportunities for system change at local, regional and national level.
Project Design and Development
- Create plans with clear objectives, time lines, milestones and budgets, ensuring that projects and campaigns are financially sustainable and cover our costs.
- Lead processes to capture and synthesise information, and insight to support the development and design of approaches.
- Proactively build knowledge and understanding in volunteering and healthcare to support wider organisational learnings in these domains.
Delivery and Management
- Deliver engaging and thought-provoking communication and influencing plans to elevate our funded partnerships.
- Oversee workstream governance, risk management, and reporting processes, maintaining strong administration and compliance throughout.
- Regularly review and monitor impact against our strategic goals.
- Support internal resource planning to ensure efficient staffing and best use of our team.
- Manage project resources and staff effectively, fostering a collaborative team culture and supporting and developing team members to perform.
- Provide line management and support to staff as required.
Learning and Evaluation
- Work in a way to embed learning and insight capture into business as usual.
- Commission and manage external consultants where appropriate, ensuring quality and alignment with project aims.
- Lead learning events, and convene stakeholders to support the capture of insight.
- Support in the development of insight and related policy positions in relation to initiatives being managed, working closely with policy colleagues to identify system gaps and potential solutions.
- Ensure projects contribute to learning, including supporting the dissemination of what works and how to scale successful approaches.
Other Duties
This is not meant to be an exhaustive list of duties. The need for flexibility is required. We are currently a small team, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
How to Apply
The closing date for applications is 23.59 on Sunday 15th March
Provisional interview date: Thursday 26th March.
Please submitted your CV and a covering letter outlining how you meet the job description and person specification. The supporting statement should be no more than 2 sides of A4.
In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and/or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information going forward. Please also remember to not mention anyone’s information or details (e.g. referees) who have not previously agreed to their inclusion.
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