Data insights manager jobs

About the role:

For someone moving away from street homelessness, having a home can be life-changing — but keeping that home can take the right support at the right moment. TST North works with people in social housing across North, West and East London, helping them build stability, independence and confidence in their own home.

As a Tenancy Rescue Worker, you’ll step in when someone’s tenancy, safety or wellbeing is at risk. Your day-to-day work will include responding to internal referrals, visiting clients in their homes, assessing risk and need, co-producing support and safety plans, and taking practical action around issues such as arrears, debts, benefits, anti-social behaviour, safeguarding concerns, poor health, substance use, domestic abuse or social isolation.

You’ll work closely with clients, TST colleagues, housing providers, local authorities and specialist services to prevent situations from escalating and help people stay safely housed. This could mean advocating with a landlord, helping someone access health or welfare support, coordinating a multi-agency response, supporting a client to understand their tenancy rights and responsibilities, or helping rebuild trust where services have not always felt safe or reliable.

This is a new role in TST North, so you’ll also help shape how the service responds when people are at greatest risk of losing the stability they have worked hard to build. You’ll bring calm, skilled intervention, strong partnership working and a real belief that people should not be left to fall back into homelessness when the right support could help them stay safely housed.

About You:

• You know how much a stable home can change someone’s future, and you bring the skill, patience and belief needed to help people protect it.
• You’re confident working with people experiencing multiple disadvantage, using trauma-informed, strengths-based support to build trust, reduce risk and create practical next steps.
• You can respond calmly when things are escalating, making sound decisions around safeguarding, tenancy risk, arrears, wellbeing concerns or crisis situations.
• You understand the realities of tenancy sustainment, housing rights, financial pressure and partnership working — and you know how to turn that knowledge into action for clients.
• You’re reflective, collaborative and solutions-focused, with the confidence to help shape a new role and strengthen how TST supports people to stay safely housed.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Thursday 24th July at midnight

Interview date: Friday 31st July online via Microsoft Teams

Please note there will be a second stage interview for suitable candidates at our Head Office in Kings Cross. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.

We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.

It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.

The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.

Support Coordinator

This is an exciting opportunity to join our team in South Warwickshire. 

We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: 000013 Stroke Association Support Coordinator

Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2027. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

· Providing personalised information, advice and support to address any needs identified.

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs.

· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Fundraising Operations Lead 

£50,133 a year

London office/Work from home

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The Fundraising Operations Lead role is an exciting opportunity for an experienced operational leader to help deliver excellent supporter experiences and drive fundraising performance. We are looking for someone who can lead a high-performing team, oversee supporter care and compliance, and ensure the systems, processes and partnerships that support fundraising activity run effectively.

Permanent, full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.

The role

In this role, you will:

· Lead and develop a team delivering supporter care and compliance across fundraising activity.

· Ensure supporters receive a high-quality service, including effective handling of enquiries, feedback and complaints.

· Lead compliance across fundraising operations, ensuring activity meets regulatory and organisational requirements.

· Oversee operational processes including income processing, data handling and reconciliation.

· Identify and deliver improvements to systems, processes and ways of working.

· Manage relationships with key suppliers and partners, ensuring high standards of service and supporter experience.

· Use data, insight and reporting to identify opportunities, solve problems and improve performance.

· Work closely with teams across fundraising and the wider organisation to support successful fundraising campaigns and long-term growth.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who enjoys improving services, leading people and making things work smoothly. You are a confident communicator who can build strong relationships, solve problems and use data to make informed decisions.

You will bring experience of operational leadership and will be passionate about delivering excellent supporter or customer experiences.

You are someone who:

· Has experience managing teams and delivering high-quality supporter or customer service.

· Has experience managing compliance within a regulated environment.

· Is confident working with CRM systems and data-driven processes.

· Has experience managing suppliers and external partners.

· Has strong organisational, analytical and problem-solving skills.

· Can manage competing priorities and deliver work to deadlines.

· Builds positive relationships and works effectively with a wide range of stakeholders.

This role is ideal for a confident and experienced leader with strong project and programme management skills, a passion for accessible and inclusive events, and experience delivering complex, cross‑organisational work.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.

If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.

To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

How to apply

Please visit our website and apply online.

Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.

34 hours – Full Time

12 month fixed term contract with possibility of contract extension or being made permanent

Grade 2: £51,394 plus £5,928 London Weighting if applicable

Flexible/Hybrid (with travel across Britain and Ireland as required)

Job Purpose

The Senior Digital Officer will help shape and deliver integrated communications campaigns that strengthen the TSSA’s voice, influence decision-makers, support organising activity and champion workers across Britain and Ireland.

The postholder will lead on digital communications, audience engagement, digital campaigning and the effective use of the organisation's digital channels. Working closely with the Senior Communications and Media Officer, they will ensure campaigns and TSSA priorities are amplified through targeted digital communications that support member engagement, recruitment, retention and organisational influence.

The role will support communications activity relating to organising drives, industrial campaigns, ballots, political engagement and wider organisational priorities, ensuring digital communications contribute to campaign success and member engagement.

The postholder will help drive a step-change in TSSA's digital offer, ensuring it reflects the union's ambition to be responsive, inclusive and effective in supporting members at every stage of their working lives.

Main Duties and Responsibilities

 Digital Strategy and Campaigning

• Develop and deliver digital communications activity that supports organising, bargaining, campaigning and political objectives.
• Develop targeted content, email communications and audience engagement activity that supports campaigns, organising and member engagement.
• Work collaboratively with the Senior Communications and Media Officer to deliver integrated campaigns across media, digital and member channels.
• Contribute to the development and maintenance of communications and campaign plans.
• Work closely with organisers and campaign leads to amplify key messages, increase participation and maximise campaign impact.
• Support communications activity relating to industrial disputes, negotiations, ballots, organising campaigns and political advocacy.
• Advise colleagues and senior leaders on digital trends, opportunities and best practice.

 Website Management and Development

• Support the ongoing development and improvement of the organisation's website, ensuring content remains accessible, engaging and aligned with organisational priorities.
• Contribute to website redevelopment projects through audience insight, content planning, user experience improvements and digital communications expertise.
• Work with colleagues, project leads and external suppliers to support website enhancements and improvements.
• Monitor website performance and user behaviour, making recommendations to improve engagement and member experience.

 Social Media and Audience Engagement

• Develop and deliver audience-focused content plans across social media and digital channels.
• Create and coordinate targeted digital campaigns designed to influence key audiences and decision-makers.
• Produce or commission engaging multimedia content, including graphics, video and digital storytelling.
• Grow and strengthen the organisation's digital reach, engagement and influence.
• Monitor emerging trends and recommend new approaches to audience engagement.

 Content Planning and Collaboration

• Work closely with the Senior Communications and Media Officer to translate campaign priorities, media opportunities and organisational messaging into effective digital communications.
• Ensure consistency of messaging across all digital channels and communications platforms.
• Collaborate with organising, campaigns, policy and leadership teams to identify and deliver digital communications opportunities.
• Support colleagues across the organisation to improve digital communication practices.
• Contribute to a shared communications and campaigns planning process to ensure effective coordination across the communications function.

 Analytics and Continuous Improvement

• Monitor website, social media and campaign performance using analytics and insight tools.
• Produce regular reports evaluating digital performance and audience engagement.
• Use data and audience insight to inform content planning, campaign delivery and strategic decision-making.
• Identify and implement new digital tools, technologies and approaches that enhance communications and engagement.
• Promote best practice in accessibility, user experience and digital communications.

 Shared Responsibility

• Work collaboratively with the Senior Communications and Media Officer to deliver an integrated communications function, jointly planning campaigns, coordinating messaging, sharing insight and ensuring communications activity supports organising, campaigning and the organisation's strategic objectives.
• Co-produce TSSA's annual journal and other flagship publications.

If you would like to apply for this role, please provide a CV and a statement (no more than two sides of A4) of how you meet the requirements for the role.  

Closing date is 10 am Monday 13 July. 

Interviews will take place on Tuesday 21 July, in London, in person.

0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings

About Quest for Learning

Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.

We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.

Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.

Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.

This is an opportunity to play a central role in shaping that journey.

Why join us?

This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.

You’ll have:

• Real ownership and autonomy within your role
• The opportunity to help shape and build a growing fundraising function
• Close working relationships with the CEO and leadership team
• Flexibility and hybrid working arrangements
• The chance to make a direct and measurable difference to children facing disadvantage
• Opportunities for progression as the organisation grows

We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.

We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.

Role purpose

We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.

This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.

The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.

This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.

You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.

Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.

Key responsibilities

Trusts and foundations fundraising

• Research and identify prospective trusts, foundations and grant opportunities
• Build and maintain a strong pipeline of funding prospects
• Develop and submit high-quality, tailored funding applications
• Manage multiple applications and deadlines simultaneously
• Produce timely and well-written monitoring reports and evaluations
• Work closely with programme staff to gather impact data, case studies and delivery information
• Maintain accurate records of applications, deadlines and funder communications within Beacon CRM
• Monitor fundraising performance and contribute to pipeline tracking and forecasting
• Support the development of longer-term funding strategies and priorities

Relationship management and stewardship

• Build positive and professional relationships with funders and supporters
• Arrange and attend occasional meetings with funders and partners where appropriate
• Ensure strong stewardship and communication throughout the funding lifecycle
• Support the CEO in managing strategic funding relationships

Organisational Contribution

• Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
• Work collaboratively with colleagues across the organisation
• Represent Quest for Learning professionally and passionately to external audiences
• Contribute ideas and insight to support organisational growth and sustainability

Person specification

We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.

Essential

• Excellent written communication skills with strong attention to detail
• Highly organised, with the ability to manage multiple deadlines and priorities
• Strong research and analytical skills
• Ability to work independently and proactively
• Strong interpersonal and relationship-building skills
• Confidence using databases, spreadsheets and digital systems
• Ability to communicate complex ideas clearly and persuasively
• Commitment to the mission and values of Quest for Learning
• Experience of writing successful funding applications, bids, proposals or other persuasive written content

Desirable

• Experience in trusts and foundations fundraising within the charity sector
• Experience using Beacon CRM or similar fundraising databases
• Understanding of monitoring, evaluation and impact reporting
• Experience within education, children’s services or related sectors
• Knowledge of the Oxfordshire funding landscape
• Experience working within a small charity or growing organisation

What success looks like in this role

Successful performance in this role is likely to include:

• Building and maintaining a strong and active funding pipeline
• Producing a consistent volume of high-quality applications and reports
• Securing significant grant income for the charity
• Developing strong funder relationships and stewardship practices
• Contributing to the growth and professionalisation of Quest for Learning’s fundraising function
• Helping position Quest for Learning for sustainable long-term growth

As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.

Who thrives at Quest for Learning?

People who tend to thrive at Quest for Learning are:

• proactive and solutions-focused
• motivated by meaningful impact
• comfortable working independently while collaborating closely with others
• excited by helping build and improve systems and processes
• adaptable, thoughtful and motivated to grow professionally alongside the organisation

Working arrangements

• 0.5 FTE with flexible working arrangements
• Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
• Occasional travel across Oxfordshire for meetings and events
• Flexible working patterns can be discussed

Benefits

• Flexible and hybrid working
• Pension contribution
• TOIL policy
• Supportive and collaborative working culture
• Professional development opportunities
• Opportunity to help shape a growing fundraising function within an ambitious charity

Application process

To apply, please submit:

• A CV
• A short statement explaining your interest in the role and how your experience meets the person specification

We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.

For an informal conversation about the role, please contact Chris Higgins, CEO

Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July 

Overview of the post

To work alongside Braunstone residents, volunteers, businesses and partners to build strong relationships and co-design services that reflect community priorities in Braunstone. The role focuses on meaningful engagement, volunteer involvement, and partnership working, with a smaller element of project-based fundraising and communications support that helps amplify community voices and showcase impact.

This role is rooted in a strengths-based, inclusive approach that values lived experience and community voice.

Main responsibilities and duties

Community Engagement & Co-Design

• Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
• Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
• Act as a visible and approachable presence within the community
• Promote inclusive, accessible, and trauma-informed engagement practices
• Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
• Reflect on practice and adapt approaches in response to community needs

Volunteer Engagement & Support

• Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services
• Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
• Foster a positive, inclusive volunteer culture that values contribution and wellbeing

Partnerships, Networking & Community Presence

• Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums
• Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning

Communications & Community Storytelling

• Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness
• Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
• Work with colleagues to share stories that demonstrate learning, outcomes, and community voice

Project Support & Community-Led Fundraising

• Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
• Contribute information and insight to funding applications when relevant
• Build relationships with local supporters, businesses, and community partners

 General Duties:

•  Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.
• Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.
• Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
• Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
• Work outside normal office hours and at weekends as and when required.
• To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
• To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
• This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

Person Specification

Post: Community Engagement Coordinator - Essential (E)Desirable (D)

Qualifications and Experience

Experience in community engagement, community development, or a similar role (E)

Experience recruiting, supporting, or working alongside volunteers (E)

Experience of working in the charitable/voluntary sector (D)

Some experience or understanding of community or project-based fundraising (D)

Knowledge

Understanding of community-led and co-production approaches (E)

Commitment to dignity, inclusion, and empowerment (E)

Understands the needs of deprived communities and barriers and challenges facing individuals and service providers (E)

Knowledge of safeguarding procedures for both adult and child protection (D)

Health and safety processes in relation to community activity (D)

Experience supporting communications or digital engagement in a community or voluntary setting (D)

Knowledge of local communities and networks (D)

Skills

Confidence creating or contributing to digital content or communication (E)

Ability to engage respectfully with people from diverse backgrounds and build positive relationships (E)

Excellent organisational skills and experience (E)

Excellent verbal and written communication skills (E)

Strong IT skills especially with Microsoft Office (E)

Problem-solving skills and ability to adapt and act accordingly to situations (E)

Good time management skills to be able to support the needs of multiple people (E)

Ability to keep accurate records and a good understanding of the importance of data (E)

Personal

An interest in helping other people, regardless of their circumstances (E)

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need (E)

Trustworthy, reliable and able to keep matters confidential (E)

A high level of patience and emotional resilience (E)

Ability to contribute effectively to a small team (E)

Calm and professional (E)

Other

Right to work in the UK (E)

Satisfactory DBS check (E)

Full and clean UK driving Licence (D)

Bookings Team Executive
Hours: Full-Time
Contract: Fixed term role 26th August until 27th November
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the bookings team is to provide high quality customer service for the Into Film Festival. Initially this will be receiving calls, processing bookings and liaising with educators on email and on the phone. There will then be a need to make outbound calls to drive bookings, speak to attending teachers and liaise with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution-focused attitude. It is an opportunity to develop customer service and CRM/Salesforce skills and work for the world’s largest film festival for young people.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem-solving. 
• Proactively reaching out over email and phone to reach new educators/bookers and aiming to sign them up to the festival. 
• Liaising with the festival team to ensure all enquiries and issues are resolved. 
• Checking, updating and uploading bookings info onto our festival website (via Aerian)
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects concerning the festival.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills.
• Ability to communicate ideas persuasively. 
• Strong organisational capability.
• Base Level Excel or equivalent skills.
• Used to working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector
• Familiarity with the Microsoft Office suite
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution). 
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. 
• Enhanced parental/paternity/shared parental leave. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution). 
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Wednesday 15th July 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

Ashinaga UK is recruiting a Programme Coordinator (Maternity Cover) to support the delivery of the Ashinaga Africa Initiative (AAI) leadership scholarship programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year. 

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.  

This role is offered on a 12-month fixed-term contract to provide maternity cover.

Programme Coordinator

• Location: Hybrid. Candidates must be willing to travel regularly for programme activities and team meetings.
• Contract: Full-time, Monday to Friday with occasional work on weekends or evenings. 
• Hiring Date: mid to end August 2026 (fixed term 12-month contract, Maternity Cover). 
• Salary: £30,000 - £32,000 dependent on candidate’s experience. 
• Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary. 
• Holiday allowance: 24 days per annum (pro rata - in addition to public holidays). 
• Probation: The postholder will be subject to a three-month probation period. 
• Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK. 
• Deadline for applications: July 10th. Applications will be reviewed on an ongoing basis. 

Key Responsibilities

Programme Coordination & Operations 

• Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities). 
• Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications. 
• Coordinate event speaker invitations, facilitator briefs, and session materials. 
• Track Scholar attendance, progress and compliance across the year. 
• Draft Scholar-facing policies to support effective delivery of the programme. 
• Supporting with university admission processes and student visa applications.

Scholar Support 

• Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking. 
• Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
• Support Scholars as they develop their Ashinaga Proposal social impact projects. 

Data & Systems Management 

• Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems). 
• Support line-manager in monitoring programme KPIs and documenting insights. 

Communication 

• Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports. 
• Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact 

Essential qualifications, experience and skills: 

• A Bachelor’s degree or equivalent experience 
• Right to work in the UK 
• Strong organisational and administrative skills 
• Excellent attention to detail 
• Ability to manage multiple priorities and meet deadlines 
• Excellent communication and interpersonal skills 
• Knowledge of the UK higher education system
• Ability to work independently and collaboratively 
• Adaptable and comfortable in a fast-paced environment 
• Values aligned with Ashinaga’s ethos, vision, and mission 
• Ability to travel regularly in the UK.

Desired skills and experience: 

• Experience working with university students or international students, particularly from sub-Saharan Africa 
• Experience working with or volunteering in charities or NGOs 
• Experience using data management systems
• Understanding of UK university admissions processes as well as UK student visa application processes
• Understanding of global development and current affairs 
• Passion for social impact, leadership, and African development 
• French or Portuguese language efficiency is a bonus. 

Competencies and mindset: 

• Proactive, self-driven mindset 
• Strong problem-solving skills 
• Comfort with logistics and project management 
• Ability to build trust and supportive relationships with Scholars 
• Passion for widening access to education

The Operations Associate is an administration role which will provide vital day to day coordination for the Foundation's leadership and operations teams. This role will require close attention to detail, strong planning and organisational skills, and a proactive mindset. 

The Operations and Administration Associate will be comfortable working alongside all internal colleagues, and building relationships with external stakeholders whilst providing administrative support. 

The key areas of responsibility for this role are:

• Providing administrative and diary support to the CEO and Executive Team (40% of role)

• Providing administrative support to our programme delivery, supporting the smooth running of our activities and events (30% of role)

• Supporting the smooth running of organisation wide operations, including HR and finance administration, internal events and office management. (30% of role)

Team Overview

The role sits within our Operations Team, reporting to the Director of Operations. 

We are growing and strengthening our Operations Team, consisting of the Director of Operations, Events and Operations Officer, Programme Operations Officer and Finance Officer. Our remit is to ensure the smooth running of our organisation, through developing robust systems, efficient processes, accurate data management, and effective support for our programmes and partners.

This role will also contribute within a new cross-organisational circle that brings together colleagues from operations, communications and evaluation to share insights and support the ongoing development and quality of our programmes.

Duties

1. Administrative and diary support to Executive Team

We have an Executive Team consisting of a CEO, 3 Executive Directors and Director of Operations. Working closely with the team, you will:

• Act as the primary point of contact for the CEO and Executive Director's schedules.

• Proactively manage complex diaries, resolving scheduling conflicts and ensuring appropriate balance between meetings, event delivery and office time. 

• Manage travel arrangements, accommodation bookings, and logistics for the executive team.

• Provide meeting support, including scheduling, preparing agendas, and taking minutes or tracking action points for leadership meetings.

2. Administrative support to our programme delivery

You will hold close day to day contact with our Events and Operations Officer, who is responsible for the smooth running and participant experience at all of our in person events. We are growing our offer to our partners and programme members, and as such, have a growing number of administrative and supporting tasks, including:

• Support the logistics of external programme events, including booking venues, arranging catering, and managing travel.

• Produce and manage event registers and attendee lists.

• Assist with key processes relating to programme partner onboarding and offboarding.

• Support data entry and ensure accurate records are kept within our CRM (HubSpot) regarding programme activities.

3. Organisation wide operational support

We have a lean backbone team, who are responsible for the smooth running of our operational functions. We strive to implement policies and processes that are clear, and reduce burden on the wider team, which in turn allows them to focus on achieving our organisation's goals. You will:

• Finance Administration: Support the Finance Officer with routine financial administration, including raising invoices, tracking expenses, and assisting with the partner payment process.

• HR & Office Management: Support central operational tasks such as ordering IT equipment, managing office supplies, and assisting with basic HR administration (e.g. new starter onboarding documentation).

• Internal Events: Coordinate logistics for internal team meetings, staff away days, and organisation-wide events.

• General Admin: Monitor central shared inboxes, routing inquiries to the appropriate team members, and handle general administrative duties to ensure smooth office and remote-work operations.

Working at The Reach Foundation

Our Values

Here are the Reach Foundation, we have a set of lived values that guide our work; 

Rigour. We are clear slighted about the challenges babies, children and young people face. We use the best available evidence to inform our work, strive for excellence in all we do and support each other to attain this. 

Relationships. We invest in building the strong relationships needed to tackle challenging, complex problems. 

Intentionality. The most important decisions we make are about how we use our time and energy. We evaluate our work and think very carefully about what we start, stop and continue doing. 

Action. We have a strong bias to action. We believe that also long as we learn and adapt and work with others, we can make positive change for babies, children and young people. 

Justice. We are working to create a more socially just world. The way we work should always support that goal.

How we work

This role is advertised as working from home. Our Director of Operations lives in Leeds, and we would like to open this role to someone who is committed to working from a location near Leeds once a week/fortnight.

The role will not entail significant travel, but we would expect the successful candidate to attend 6 team days per year, and staff the occasional event.

We adopt an agile working policy, and believe great work happens when people feel trusted, connected, and able to adapt to what the day asks of them. In practice, agile working to us means:

• We expect you to fully deliver your work. Our commitments and deadlines to each other and our partners matter, and work is completed on time and to the standard our team agrees on. 

• You are trusted to organise your day thoughtfully, meaning you can start early or finish later, take a longer lunch break, or work from home. 

• We expect you to communicate regularly. A remote team relies on connection, therefore we expect you to keep your team in the loop, share challenges and be open to shifting plans if needed.

Ultimately, we believe blending responsibility with flexibility means you are able to bring your best self to work. 

Our Commitment to Inclusion

We believe that we can't tackle the complex challenges facing babies, children, and young people, without catalysing action that draws from diverse perspectives and is led by a wide range of voices. We are therefore committed to an inclusive world where every voice, experience, and background contributes to our shared goal of a more socially just future for all - within, around and beyond our organisation.

As we seek to build a team as diverse as the communities we serve, we actively encourage applications from anyone who feels their skills, experience and motivations could serve well in this role. We strongly encourage those with varied lived experiences, disciplines and identities to apply.

Other Details

Salary: £29,664

Interview: Week Beginning 26th April (online)

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Join Our Team as a Psychological Wellbeing Practitioner
Location: HMP Hull, East Yorkshire.

Rethink Mental Illness work alongside Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and Humber, Teaching NHS Foundation Trust to deliver an integrated stepped care mental health service within HMP Hull and Humber.

The team compromises a range of highly skilled professionals who work collaboratively to provide the highest quality of care, for those with mental health needs within the prison and for Rethink Mental Illness employees, this is carried out between 0800 – 1600 Monday to Friday. 

As we work across both sites, there may be some travel involved, but this will be done in work time and expenses paid to support service delivery.

*The applicant must have a full UK Driving Licence with access to a vehicle.

What I will do and achieve:

Your work will make a real difference by helping people in prison take positive steps toward recovery and a better future. You’ll play a vital role in supporting mental health, reducing risk, and empowering individuals to manage their wellbeing.

In this role, you will:

• Assess and manage referrals – Accept referrals via agreed protocols, determine suitability, and ensure clients receive the right level of care, including stepping up treatment when necessary.
• Support recovery and self-management – Work with individuals to identify their goals, assess risk, and empower them to manage their mental health effectively.
• Deliver evidence-based interventions – Provide low-intensity treatments such as Guided Self-Help and psycho-educational support, drawing on CBT principles.
• Collaborate with a multi-disciplinary team – Attend meetings, share insights, and ensure smooth step-up and step-down arrangements for clients.
• Maintain high standards of clinical practice – Record outcome measures, keep accurate data, and uphold confidentiality at all times.
• Contribute to service performance – Meet agreed activity targets, minimise waiting times, and support monthly performance reporting.
• Build strong partnerships – Work with statutory and non-statutory agencies to ensure continuity of care post-release.
• Communicate effectively and professionally – Engage with clients, colleagues, and stakeholders in a clear and supportive manner.
• Commit to personal development – Use supervision constructively, maintain professional registration, and stay up to date with best practice.
• Represent Rethink Mental Illness values – Act with integrity, professionalism, and flexibility, including providing contingency cover for other prison sites when required.

Key Responsibilities & Commitments

• Work within Prison Service policies and procedures, supporting programmes and contributing to risk management and public protection.
• Comply with legal and regulatory requirements, including: Enhanced DBS Disclosure and Home Office Prison Clearance, Data Protection Act 1998 and Information Governance policies. Health & Safety at Work Act 1974.
• Promote Rethink Mental Illness membership, donations, and activism.
• Adhere to Professional Boundaries, Health & Safety, and Safeguarding policies; promptly report concerns to your line manager.
• Attend regular clinical and managerial supervision as agreed.
• Take responsibility for personal performance reviews, objectives, and relevant training.
• Respond to supervisory feedback and engage in personal development to improve clinical practice.
• Maintain professional registration and comply with internal standards and external regulatory requirements.
• Keep up to date with Department of Health guidelines and charity policies.
• Undertake other reasonable duties and projects as required by your line manager.

 Essential Skills and Experience

• Successfully completed academic training aligned with the IAPT Low Intensity National Programme and qualified as a Psychological Wellbeing Practitioner (PWP), e.g., Postgraduate Diploma in Psychological Therapies.
• Accredited PWP with BACP or BPS.
• Post-qualification experience delivering the full range of evidence-based IAPT low-intensity interventions at Step 2.
• Proven experience working within a stepped care service, supporting individuals with mental health problems and achieving recovery outcomes.
• Strong knowledge of assessment procedures, screening, referral processes, record-keeping, and evidence-based brief psychological interventions.
• Understanding and application of evidence-based psychological therapies relevant to this role.
• Ability to build effective therapeutic relationships and practice inclusively, respecting cultural diversity and individual beliefs.
• Commitment to an inclusive values base that promotes recovery and respects diversity.
• Experience using clinical outcome measures to inform and improve practice.
• Excellent communication skills, both verbal and written.
• Proficiency in standard IT packages (Microsoft Word, Excel) and database/information systems.
• Ability to engage positively with clinical supervision and personal development, demonstrating self-reflection and continuous improvement.

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you!

Email Marketing Coordinator

These are exciting times for the charity, and we have an excellent opportunity for a proactive and professional team player with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team, as an Email Marketing Coordinator.

Position: Email Marketing Coordinator

Location: Devon/Hybrid (onsite attendance currently anticipated to be 1 day per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £31,177 annum

Contract: Permanent

Closing Date: Wednesday 22nd July. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process – from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting.

Your principal duties and responsibilities will include:

• Leading the enhancement and optimisation of our email strategy to boost engagement, increase brand awareness, and drive revenue.
• Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial.
• Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns.
• Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement.
• Managing our email welcome journey for e-news sign-ups, and supporting the development of other supporter journeys for a range of audiences across the team.
• Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.
• Working with colleagues and drawing on existing data to develop insights and understanding about our supporters, and using this information to develop content which is engaging, informative, and which meets supporters’ needs.

About You

We are looking for someone with:

• Degree level education or equivalent in experience.
• Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools.
• Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies.
• Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value.
• Excellent written English with experience of writing for the web, along with good copywriting skills and editorial capability, able to manage the content lifecycle, with a keen sense of brand awareness.
• Excellent consultancy skills, able to translate digital terminology and processes into clear and concise language for a variety of stakeholders.
• Solid project management skills.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Email Marketing, Direct Marketing, Marketing, Marketing and Communications, Digital Communications, Email Marketing Coordinator, Direct Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Communications Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Closing Date: 19 July 2026

Ref 7367

Save the Children UK has an exciting opportunity for an experienced safeguarding professional with a strong safeguarding casework and investigations background to join us as our Head of Investigations & Quality, where you will lead complex safeguarding casework, drive quality assurance, and strengthen safer practices across the UK and internationally. 

This is a 12-month fixed-term maternity cover contract, starting in September 2026. Due to the nature of the role, candidates must be available to commence employment in September 2026. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Head of Investigations & Quality (Safeguarding, Health, Safety & Security), you will lead Save the Children UK's safeguarding casework and investigations function, ensuring safeguarding concerns are managed to the highest standards and in line with organisational policies, regulatory requirements and sector best practice.

Bringing significant experience of safeguarding investigations and complex case management, you will oversee sensitive and high-risk safeguarding cases, provide quality assurance across safeguarding, health, safety and security incident management, and drive continuous improvement through learning, insight and organisational accountability. Working closely with senior leaders and safeguarding colleagues, you will help strengthen our safeguarding culture and ensure survivor-centred, trauma-informed approaches are embedded throughout our work. 

In this role, you will: 

• Lead and oversee safeguarding investigations and case management activity, ensuring complex and sensitive cases are handled using survivor-centred, trauma-informed and risk-aware approaches.
• Provide quality assurance and oversight of safeguarding, health, safety and security incident management, ensuring consistency, compliance and high standards of practice across the organisation.
• Strengthen case management systems, processes and reporting mechanisms, embedding learning from cases and near-misses into organisational policies, training and safeguarding practice.
• Provide expert guidance, support and quality assurance to Safeguarding Business Partners and stakeholders, helping build capability and confidence in case management and investigations.
• Analyse safeguarding, health, safety and security data, identify trends and risks, and prepare high-quality reporting and insights for senior leadership, the Board and governance committees.
• Develop and deliver training, contribute to safeguarding improvement projects, and occasionally deputise for the Director of Safer Programming & Advocacy on safeguarding matters.

About You  

This role is an excellent opportunity for an experienced safeguarding investigations professional who is passionate about protecting children and communities, driving high-quality practice, and ensuring organisations respond effectively when concerns arise. 

To be successful, it is important that you have: 

• Significant experience leading safeguarding casework and investigations, including managing complex, high-risk and sensitive safeguarding concerns within a large or complex organisation.
• Advanced safeguarding investigation and case management expertise, with a strong understanding of survivor-centred and trauma-informed approaches.
• Deep knowledge of safeguarding and child protection legislation, policy and best practice, ideally across both UK and international or INGO settings.
• Strong analytical skills and sound professional judgement, with the ability to balance risk, survivor needs and organisational accountability in challenging situations.
• Experience strengthening case management systems, quality assurance processes, audits and organisational learning frameworks.
• Excellent communication, influencing and relationship-building skills, with experience
• training, mentoring and supporting colleagues to improve safeguarding practice.

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

The Safer Programming & Advocacy Team currently meets once per month at our office in Farringdon, but this will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. 

Please note: travel costs to your contracted office will be at your own expense.  

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.