Data jobs
About the role
This is an exciting opportunity to shape and lead a national service that improves the lives of children and young people living with arthritis, with a strong focus on innovation, inclusion, and amplifying youth voice. The role offers the chance to build strategic partnerships across healthcare and communities, influence service design at key life stages, and drive meaningful change that reduces health inequalities. Working within a collaborative, values-led organisation, you’ll have real scope to grow and evolve our support service.
Key responsibilities include leading the delivery and continuous development of high-quality, safe, and inclusive services across England and Scotland as part of a UK service, managing and coaching staff and volunteers, and driving increased access and impact through strong planning and partnership working.
You will oversee safeguarding, budgets, data and performance frameworks, while embedding systems and processes that strengthen insight and delivery. The role also involves working closely with NHS and third-sector partners, supporting youth engagement and leadership, and ensuring services are shaped by young people and families.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience leading staff and volunteers to deliver inclusive, safe and impactful services for young people and families.
- Track record of developing and evolving services to increase access and impact, including managing change with stakeholders.
- Experience building effective partnerships across health, community and voluntary sectors.
- Experience using service data collection and databases to drive performance, impact, and continuous improvement.
- Understanding of disability and long-term health conditions, with a strong commitment to equity and inclusion.
- Knowledge of children and young people’s rights, and experience ensuring participant and stakeholder voice shapes service development.
- Strong planning and project management skills, with the ability to prioritise and deliver multiple workstreams.
- Confident influencer, able to identify opportunities, build partnerships and drive improvement.
As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
The Individual Giving Manager will be responsible for developing and implementing strategies to increase individual giving donations (regular giving and one-off donations at relatively lower level) and philanthropic support (major gifts from ‘philanthropists’). This role will involve building relationships with donors, managing fundraising campaigns (including targeted mailouts/email-outs, social media campaigns and events), and ensuring effective stewardship of donor contributions (‘looking after’ donors, communicating the difference their donations make, keeping them engaged to inspire further donations/increased support).
The role will also oversee our event fundraising include at the London Marathon.
Key Responsibilities:
- Develop and execute individual giving and philanthropy strategies to meet fundraising targets.
- Identify, cultivate, and engage major donors and prospects.
- Manage donor relationships and ensure effective stewardship.
- Plan and coordinate fundraising events and communication campaigns.
- Oversee London Marathon runners and associated fundraising.
- Collect, analyse and use ‘data’ about prospective and current donors (individual givers and major donors) to ensure that all communications with them are tailored and targeted.
- Collaborate with the Fundraising Manager and Communications Freelancer to create compelling fundraising materials targeted to prospective and current donors (individual givers and major donors).
- Monitor and report on fundraising performance and donor engagement.
- Maintain accurate donor records and ensure compliance with data protection regulations.
- Provide regular updates and reports to senior management.
Qualifications:
- Proven experience in fundraising, donor relationship building and relationship management, or a similar role.
- Strong understanding of fundraising principles and techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using fundraising software and CRM systems.
- Strong organisational and project management skills.
The client requests no contact from agencies or media sales.
RESPONSIBILITIES:
Coordinate annual calendar of volunteer training events
· Work in partnership with the Volunteer Development Manager to understand volunteer recruitment needs across services and the wider team.
· Liaise with services teams to plan and develop the calendar of volunteer training events, both in person and virtual.
· Manage relationships with training venues ensuring desired dates are secured early in line with event requirements and budgets.
· Proactively research new training venues which meet accessibility requirements.
· Work with team members taking a lead on volunteer training delivery to ensure all training materials are up to date and relevant training packs/goodie boxes are distributed to trainees.
· Liaise with trainees to ensure confirmation paperwork is completed in a timely manner and needs relevant to training are met.
· Keep accurate records and maintain database records to ensure services teams are kept up to date with trainee information and any changes to event attendance.
· Circulate post-training communications to help ensure new volunteers are onboarded in a timely manner.
· Collect and distribute feedback from trainees to ensure quality of delivery is maintained to a high standard.
· Lead, sustain and develop strong and effective working relationships across the Back Up team.
Manage volunteer applications and requests
· Work with Volunteer Development Manager to ensure application process is kept up to date and is easily accessible to prospective volunteers.
· Liaise with potential volunteers, following up on expressions of interest, providing triage, answering queries and providing information relating to roles which may be relevant and of interest to encourage applications.
· Maintain database records ensuring swift distribution of applications to services team
· Support the Volunteer Development Manager to identify areas of potential efficiency and improvement in working practices in the recruitment, training and onboarding processes.
· Work across the wider team to understand and support volunteer requests, proactively approaching active volunteers with projects and opportunities for them to get involved.
· Coordinate volunteer request opportunities with volunteers and volunteer managers to ensure requests are fulfilled to raise awareness of Back Up’s services.
Other duties and responsibilities
· Maintaining accurate records on the database, adhering to all relevant policies and procedures.
· Be a ‘Data Champion’, leading by example on the importance of good data practice and hygiene, and using the system to its best efficiency.
· Raise awareness of volunteer opportunities via external websites e.g. GoVo, NHS Volunteering.
· Work as a team, consulting with others to ensure you give and receive high quality support.
· Other duties as required by the Volunteer Development Manager.
PERSON SPECIFICATION
Essential:
· Excellent planning skills and disciplines with demonstrated experience in the management and coordination of tasks and events.
· Highly organised. Able to manage time effectively to balance competing priorities.
· Excellent interpersonal skills, tact and diplomacy to relate positively to stakeholders and promote good relationships.
· Ability to communicate confidently with people at all levels.
· Exceptional skills and confidence in the use of a range of computer software and database solutions.
· Able to build constructive positive relationships with external and internal contacts to achieve results.
· A commitment to quality with an eye for detail, excellent written, verbal and presentation skills
· Highly computer literate and a competent user of charity fundraising databases; able to generate reports for analysis
· Strong team working orientation; collaborative, flexible and supportive
· A creative and proactive approach to all areas of work
· Ability to represent Back Up appropriately to service users, senior managers and members across partner agencies.
· Knowledge acquired through experience or training.
· Commitment to continued professional development.
· Willing and able to work occasional evenings and weekends and to travel when required
Desirable:
· Experience of managing projects
· Personal experience of spinal cord injury and the issues affecting people
· Understanding of spinal cord injury and/or disability issues
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
We’re currently looking for a Manager, Physics Workforce, offered on a full time, permanent basis to help us deliver our mission.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
The Manager, Physics Workforce is a key role in the team with a core purpose of supporting and shaping activities that develop a strong and robust evidence base through research to:
- Identify the skills needs of physics powered sectors and champion new ways to meet them.
- Highlight the often-hidden contribution of physics skills to our economy.
Projects you may work on include:
- A multi‑year, Physics Workforce programme that delivers evidence and insight on physics skills across the UK and Ireland.
- Development of sector deep dive projects to identify impactful policy, industry and IOP/partner-led solutions to identified shortages and challenges(with associated reports and stakeholder engagement).
- Supporting the workforce and skills elements of policy submissions and other initiatives across IOP’s strategic pillars of Skills, Science and Society.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Strategic influencers across the skills ecosystem.
- Physics-based sector and industry stakeholders, including those holding IOP Membership.
- A wide range of colleagues across the IOP - Policy and Public Affairs; Membership; Science, Business and Data Insights; Communications and Marketing; Nations; and EDI.
Ideally, we hope you’ll apply if you bring:
Essential:
- Credible evidence of translating data, evidence, and stakeholder insight, into compelling narrative (through the writing of reports and similar communication assets).
- Project management competence and experience, including leading high profile, initiation-to-evaluation, multi-stakeholder programmes.
- A strong background of leading stakeholder and desk-based research to drive influence and engagement, ideally developed through a STEM-based policy, public affairs or research role.
Nice to have:
- An understanding of the skills ecosystem and the challenges faced by STEM-based sectors.
- Line management experience.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Overview
Charlton Athletic Community Trust (CACT) is a pioneering charity aiming to improve the health, wellbeing, educational attainment and employability skills of the local community.
CACT are seeking two enthusiastic, knowledgeable and experienced individuals to deliver a Department for Work and Pensions (DWP) Flexible Support Fund employability programme, focusing on 16–24-year-olds living in Greenwich and Bexley who are Not in Education, Employment or Training (NEET). In collaboration with the DWP, CACT Employability Officer/s will design and deliver a ‘Youth Hub’ offer to support and guide young people to into Education, Employment or Training opportunities.
Job Purpose
· To work as a member of the ‘DWP Youth Hub’ project team to engage and enable young people to reach their full potential with education, training and employment opportunities.
· The project will provide one-to-one mentoring sessions with wraparound support.
· The postholder will identify and recruit a caseload of young people to support into and sustain their engagement in Education, Employment and Training.
· The programme will provide an opportunity for young people not in education, training or employment in Greater London area to access training and work experience to enable them to attain the skills and confidence to gain employment.
· The post holder will have a broad range of experience in building relationships with individuals from a range of backgrounds, alongside an ability to build and maintain relationships with employers.
· The post holder will co-ordinate and deliver one to one and group coaching sessions. Sessions will address essential skills for employment and provide practical support, interview coaching, careers information and guidance.
· The post holder will facilitate and / or signpost to wellbeing workshops and physical activity sessions to develop improved mindset, healthy lifestyles, mental health and self‐care. Working with multi-agency partners the post holder will seek to identify the barriers that have prevented young people from engaging in education and employment and help them to develop strategies to overcome these challenges
Key Responsibilities (but not limited to):
· To provide one to one and group employability coaching sessions; in the community and online, enabling participants to identify, assess, and address barriers to engaging with education, employment, and training, as well as sourcing the most appropriate support.
· Work with young people to understand their strengths and develop person centred, targeted plans to help them achieve positive outcomes. Create individualised progress plans, which include identification of the wraparound support that needs to be provided (e.g., support to access housing or mental health services).
· Work closely with community groups and agencies such as Skills Academies Hubs, Local Integration Hubs, Job Centre Plus, to identify and recruit young people that would benefit most from the programme.
· Support a caseload and develop, contribute to, and deliver interventions to engage young people in education training and employment.
· To develop relationships with a broad range of internal and external stakeholders to ensure that a suitably diverse life skills and employability offer that meets young people’s needs and abilities.
· To work with local key worker support service to address any barriers to inclusion for young people they are working with.
· As required contribute to multi-agency planning and assessments of young people
· To identify meaningful work placement opportunities for young people internally and externally through partnerships with local businesses, and to manage and support work placements through work placement visits
· To maintain oversight of young people participating in work placements to help them settle in, meet the expectations of their employer or training / education provider, perform at their best, and achieve their action plan goals.
· Regularly review and monitor the progress of young people on the programme and guide interventions / wraparound support.
· Maintain a record of distance travelled which demonstrates how far the participant has travelled since joining the project, for example, in terms of personal development, increased confidence, and greater levels of motivation.
· To maintain a working knowledge of education, safeguarding and effective practice in supporting young people into education, training and employment.
· To hold knowledge of the regions in which we work to maintain an up to date working knowledge of education and training providers and employers locally and ensure that young people are referred and supported into appropriate EET provision.
· Compile and submit all required monitoring to colleagues and the DWP on progress of those young people they are working with. Maintain full and accurate case records within appropriate timescales using the case management system.
· Attend training events, supervision meetings and other team, formal and informal meetings as required to contribute to professional, service and self-development.
· Support young person feedback mechanisms in the design of activities and in the continuous improvement of the project.
· To ensure good quality case studies and stories are shared with colleagues to support the promotion of the programmes.
· Fulfil other duties such as are required from time to time.
The client requests no contact from agencies or media sales.
This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.
People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)
We’re Hertfordshire Mind Network
We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.
About the role
As People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture
As People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.
Key Responsibilities include:
Employee Lifecycle
- Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
- Advise line managers on recruitment; selection, interview and safer recruitment
- Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.
Systems, Data & Reporting
- Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
- Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
- Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
- Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated
Employee Relations & Case Management
- Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
- Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
- Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.
Projects & Continuous Improvement
- Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
- Support quality assurance processes in line with National Mind policies and ISO9001 standards.
- Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director
General Responsibilities
- To support any member of the People and Culture team and to cover team absence as required.
- Note taking for meetings as required
- Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
- Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
- Maintain strict confidentiality at all times.
- Undertake any other reasonable duties as required by the Senior Leadership Team.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 12 noon Thursday 16th July 2026
Interviews will be held week commencing 22nd July 2026.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.
The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.
Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.
1) Cross-Functional Coordination
- Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand
- Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
- Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
- Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).
2) Food Sourcing Support
- Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
- Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow
- Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
- Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
- Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
- Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
- Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.
3) Member Support & Service Delivery
- Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
- Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
- Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
- Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
- Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
- Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.
4) Data, CRM & Reporting
- Maintain accurate member records in Salesforce and ensure data integrity across systems.
- Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
- Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
- Contribute to KPI monitoring across both Membership and Food functions.
5) Compliance, Food Safety & Member Standards
- Operate in accordance with the FareShare Food Safety Manual and maintain required training.
- Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
- Conduct in-person compliance visits with member organisations as required.
- Provide administrative support for product recalls, safety notices and compliance related communication.
Person Specification
Essential Criteria
- Experience or knowledge working in an operational, coordination or customer/member support role
- Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
- Confidence working with data and digital systems
- Excellent communication and relationship-building skills, able to coordinate across teams and externally
Desirable Criteria
- Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
- Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
- Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
- Experience working in a charity, community food environment or membership-based service
- Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
- Comfortable representing the organisation externally
- Experience supporting projects or campaigns, including administration, coordination and communication tasks.
- Attention to detail in compliance-related work
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Use your experience as a Safeguarding Lead to set clear direction, challenge thinking and ensure safeguarding is consistently strong, effective and trusted.
You will drive meaningful change ensure safeguarding is embedded across every part of the organisation. If you are ready to bring your expertise into a role where your decisions have real impact, this is your chance to lead with purpose and authority.
As our Safeguarding Lead, you will play a central role in strengthening safeguarding practice across the Motor Neurone Disease (MND) Association, helping ensure the right support is in place at the right time.
Key Responsibilities
- Lead the development and delivery of the MND Association’s safeguarding strategy
- Provide expert safeguarding advice and support for staff and volunteers
- Oversee responses to serious safeguarding incidents, including reporting and learning
- Lead the Association’s Safeguarding Board and annual action planning
- Work in partnership with senior leaders to ensure safeguarding awareness at all levels of the organisation
- Maintain and review risk management and reporting, safeguarding policies, ensuring compliance and best practice
- Develop quality assurance frameworks, audits and case reviews
- Strengthen safeguarding culture through training, engagement and clear standards
About You
- Significant experience in a senior safeguarding role and working within multi-agency safeguarding environments
- Strong knowledge of safeguarding legislation and multi-agency working
- Experience managing complex safeguarding incidents and reviews
- Ability to provide safeguarding KPIs, reporting, data and risk analysis
- Confident communicator who can challenge constructively
- Proven ability to provide positive safeguarding outcomes for
- Skilled in analysing data to drive improvement and risk mitigation
Desirable
- Experience in a charity or voluntary sector setting
- Social Work or other relevant qualification
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
- Screening calls taking place Wednesday 15th July
- Interviews Wednesday 29th July inperson at our Northampton Office
This is a Home-based role with requirement to attend a main office (Northampton or London) or other designated location for team meetings, training, client visits, or other business purposes. This applies regardless of contractual location and is in line with the needs of the Association.
We can consider part time applications of 30 hours + for this role.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a leading healthcare charity to recruit a Database Manager.
This is a key role responsible for overseeing and developing the organisation's CRM and wider data infrastructure, ensuring data is accurate, accessible and used effectively to support fundraising, grant-making, engagement and organisational decision-making.
Working across multiple teams, you will manage the charity's CRM, oversee integrations with other systems, improve processes and workflows, and produce insightful reporting and dashboards that help drive performance and impact.
We're looking for someone with:
- Strong experience managing CRM or database systems
- Experience with Beacon CRM or similar platforms such as Donorfy, Raiser's Edge or Salesforce
- Excellent data analysis and reporting skills
- Experience improving processes, automations and system integrations
- A strong understanding of data quality, governance and compliance
- The ability to build effective relationships with both technical and non-technical stakeholders
This is an excellent opportunity for a data professional who enjoys combining hands-on systems management with strategic insight, and who wants to make a tangible impact within a purpose-driven organisation.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Join the Motor Neurone Disease (MND) Association as a Business Analyst role at a pivotal moment of change, as we transform our Microsoft Dynamics platforms to serve and support the MND community. As a Business Analyst, you will play a key part in transforming systems, redefining processes and enabling the move to modern, cloud-based platforms.
This is a fantastic opportunity for a Business Analyst who is confident in process mapping, stakeholder engagement and system transformation to drive real organisational impact. Your expertise as a Business Analyst will bring clarity, challenge established ways of working and help deliver smarter, more connected solutions.
This is an 18-month Fixed Term Contract.
Key Responsibilities
- Map and review current processes to identify improvements and optimisation
- Work with stakeholders to redefine workflows aligned to best practice and system capability
- Gather and document functional and non-functional requirements
- Facilitate workshops to challenge thinking, support change and encourage new ways of working
- Translate business needs into clear specifications for technical teams and vendors
- Support system migrations to cloud-based solutions
- Plan and oversee data migration, ensuring integrity and security
- Contribute to system selection, configuration and rollout
- Support user acceptance testing and adoption activities
- Act as a link between teams, IT and external partners
About You
- Proven experience as a Business Analyst
- Strong expertise in process mapping business process re-engineering, and requirements gathering.
- Experience supporting system migrations to cloud platforms
- Knowledge of Microsoft suite platforms, including Dynamics, Azure Dev Ops and Power Platform
- Knowledge of charity systems especially CRM, income generation and fundraising platforms.
- Strong stakeholder engagement and communication skills
- Analytical thinking with attention to detail
- Ability to manage multiple priorities independently
- Experience with data migration and integrations
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
Hybrid Working Expectations: 1 day per week office attendance in Northampton
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Grants Programme Officer
Maudsley Charity
Salary: £35,000
Location: Hybrid - South London (Denmark Hill) & home working
Contract: Full-time (37.5 hours)
Start date: September 2026
About the role
Charity People are delighted to be partnering with Maudsley Charity to recruit a Grants Programme Officer to join their growing Programmes team, supporting the Living Well with Psychosis programme.
This is a fantastic opportunity for someone looking to build or deepen their experience in grant-making, programme delivery, and social impact. You'll play a central role in ensuring funding is distributed effectively, equitably, and with real impact-supporting work that improves mental health outcomes across south London and beyond.
Working closely with Programme Leads, you'll help manage grant portfolios, support funding processes from application through to monitoring, and contribute to learning and impact across the organisation.
About the organisation
Maudsley Charity is a grant-making foundation dedicated to improving mental health care. It works with NHS partners, King's College London, and community organisations to fund innovative, evidence-based solutions.
The charity is driven by a clear mission: ensuring that everyone experiencing mental illness can access the care that's right for them, with a strong focus on equity, lived experience, and tackling inequalities in mental health outcomes.
Key responsibilities
Grant-making & programme delivery
- Support end-to-end grant processes, including application review, due diligence and decision-making
- Manage and monitor a portfolio of grants, maintaining strong relationships with funded organisations
- Act as a key point of contact for applicants and grant holders
- Contribute to assessment panels, scoring bids and supporting funding decisions
Project & programme support
- Provide project management and administrative support to Programme Leads
- Help plan timelines, track progress, and coordinate programme activity
- Support delivery of events, workshops and engagement activity
Learning & impact
- Gather insights, data and learning from funded partners
- Support the charity's approach to monitoring, evaluation and impact
- Share learning internally and contribute to continuous improvement
Systems & collaboration
- Maintain accurate records within the grants management system
- Work closely with colleagues across Finance, Communications and Fundraising
- Contribute ideas to improve processes and strengthen inclusive grant-making practices
About you
We're looking for someone who is curious, organised and motivated by social impact.
You might already have experience in grant-making, or have gained relevant exposure through funded projects, the charity sector, or programme delivery work.
You'll bring:
- Strong organisational and project management skills
- Excellent communication and relationship-building ability
- Attention to detail and confidence working with data and systems
- Experience contributing to projects that deliver social impact
- An understanding of (or interest in) grant-making and funding processes
You'll also be someone who enjoys collaborating across teams, is keen to learn, and is motivated by improving mental health outcomes and tackling inequality.
Why apply?
This is a brilliant opportunity to join a values-led, collaborative and inclusive organisation, where you'll be supported to learn, grow and shape your career in grant-making.
Benefits include:
- Hybrid working (typically 2-3 days in the office)
- 25 days annual leave + additional service days + Christmas closure
- Pension contribution up to 6%
- Enhanced family leave policies
- Learning and development opportunities
- Employee wellbeing support and EAP
- A welcoming, inclusive working culture focused on equity and impact
Additional information
- Reporting to: Programme Lead - Living Well with Psychosis
- No line management responsibility
- Based at the Ortus building, close to Denmark Hill station
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please contact Abi for additional information or to arrange an informal discussion.
You must download the Qualifying Questions document and complete this, then sending in your CV and this document as 2 separate documents to Abi.
You can download all the documentation when you click on 'Apply Now' button.
Closing date: Wednesday 22nd July at 9am
Interviews (in person): 6th August or 10th August
If this sounds like something you would like to explore but you are unsure if the role is right for you, please feel free to email Abi.
There is also an optional ‘Ask Us Anything’ Webinar via Zoom on Monday 13th July at 12.30–1.30pm where the Maudsley staff will answer questions.
Please submit questions in advance to Abi before 9am, on Friday 10th July 2026 to ensure all of your queries are answered.
Any further questions can be submitted via the Q&A function during the Webinar.
Interested?
If you're looking for a role where you can support meaningful change in mental health care while developing your career in grant-making, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Please download and complete the Qualifying Questions document and complete this, also sending in your CV.
Please fill in the monitoring form, it's linked in the 'Grants Programme Officer Maudsley Jun 2026' document.
Strategic IT Lead- Shape Technology Strategy, Innovation and Digital Future
Location:
Hybrid (2 days in Office) Leatherhead, Surrey
Salary:
£Competitive per annum plus benefits
Hours:
Part time, 22.5 hours
Contract:
Permanent
A New Opportunity to Shape SeeAbility's Digital Future
SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?
Leading Strategy, Innovation and Digital Transformation
You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.
You will be responsible for:
- Leading the development of our IT and digital strategy
- Overseeing major system changes and digital upgrades
- Driving the adoption of AI and intelligent tools
- Strengthening data governance and data quality
- Enhancing digital services across the organisation
- Building a secure, resilient, future‑ready technology environment
You will partner closely with:
- The Strategic IT team, who you will lead and develop
- The Head of Technical IT, ensuring alignment across all technology functions
- Colleagues across operations, finance, and service delivery
- The Senior Leadership Team, advising on risk, transformation, and long‑term digital priorities
Are you confident influencing senior leaders and shaping strategy at the highest level?
A Role for Visionary, People-Focused Leader
You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.
You bring experience in:
- Leading organisation‑wide digital and IT strategies
- Managing data, infrastructure, and major technology platforms
- Modernising systems and improving digital capability
- Delivering secure environments and mitigating technology risk
- Driving digital transformation in medium‑to‑large organisations
- Working in charity, social care, or not‑for‑profit settings (desirable)
You excel at:
- Translating complex technical topics into clear business decisions
- Building strong relationships across teams and departments
- Leading high‑performing, collaborative teams
- Balancing long‑term vision with operational realities
- Making decisions with good judgement and strategic awareness
Do you thrive in environments where technology has the power to create social impact?
What You Will Bring:
We’re looking for someone who is:
- Strategic, adaptable, and future‑focused
- Confident at senior levels, with strong influencing skills
- Motivated by purpose‑driven work
- Skilled at both strategy and hands‑on problem‑solving
- Committed to creating modern, user‑centred digital experiences
- Passionate about using technology to empower people and communities
Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?
Why This Role Matters
This is a rare opportunity to lead an ambitious digital journey with:
- Real autonomy
- Senior visibility
- Strategic influence
- A strong mandate for change
- The chance to create lasting impact for people and communities
If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.
Why Join Us as a Stategic IT Lead?
We don’t just offer jobs — we build careers and celebrate people.
Your Development & Appreciation
• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step
Your Work-Life Balance
• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave
Your Money Goes Further
• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream
Your Wellbeing Counts
• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
OVERVIEW OF THE POST
Groundwork Greater Manchester is an environmental and social regeneration charity, and member of the national Federation of Groundwork Trusts, working through partnerships to deliver a greener more resilient city region with stronger, healthier communities, responsible businesses and enhanced prospects for all local people.
You will join the Homes Team and assist the Water Efficiency Lead in the delivery of Water Efficiency projects. The team deliver Water Efficiency audits across the Northwest to businesses and schools. Audits include behaviour change, Water Literacy Awareness, providing and installing water efficiency devices, identifying and fixing water leaks, and promoting and facilitating rain water harvesting and sustainable drainage solutions to reduce water consumption.
You will be required to develop good working relationships with project partners and colleagues and liaise with other members of Groundwork staff delivering similar or complementary services.
You will generate and respond to referrals and be responsible for providing effective support and customer service. Both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings. You will attend relevant team meetings/training to raise awareness of the programme and to develop/improve skills.
ROLE & MAIN PURPOSES OF THE POST
· Assist the Water Efficiency Lead to deliver commercial and domestic water audits across the North West of England by being responsible for responding to referrals, making bookings and customer service and engagement.
· Identify and engage key stakeholders who are able to help Groundwork access opportunities to deliver the service.
· Work with delivery staff to ensure that the project meets all the client’s requirements
· Liaise with householders, schools and businesses on a day-to-day basis and build good/positive working relationships with them.
· Provide advice and follow up support to householders, businesses and schools to encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.
· Provide water saving reports to customers on their usage and possible savings answering any queries they may have.
Business & Service Development
· Manage relationships at a programme level to support project delivery and development.
· Use relevant internal and external data to inform service development and practice.
· Work closely across internal teams, Groundwork UK and other Groundwork Trusts where appropriate to develop services and share learning.
Financial & Resource Management
Understands and manages resources for specific tasks and activities
People Management & Development
· Embeds the Trusts culture and values through your own behaviour and providing supportive challenge to others
· A commitment to share specialist skills and knowledge with others
· Ability to communicate project status to all stake holders as required
Internal Management
· Supports delivery of business improvement priority plans within the Homes team
· Ensure GDPR across all projects
Other
· Eg Deputise for Homes Team to cover short-term capacity gaps and absence
Perform all other duties as assigned
The client requests no contact from agencies or media sales.




