Data management jobs

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution, and to ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Coordinator plays a vital role in supporting all areas of fundraising and marketing by acting as a central point of contact for our supporters. You will ensure that every supporter experience reflects Starlight’s values, balancing warmth and empathy with accuracy, efficiency and strong processes.

You’ll enjoy talking to supporters, taking time to understand them, listening to what matters to them and making sure they feel genuinely valued and appreciated. You’ll also take pride in Starlight’s reputation for excellent supporter care and will be motivated to deliver high standards of customer service while ensuring donations and data are handled accurately, securely and in line with agreed processes.

This role offers the opportunity to develop your fundraising knowledge and skills, supporting a wide range of fundraising activity including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations. With your experience and expertise, you will help ensure we deliver consistently positive, timely and well-managed supporter interactions that contribute to supporter retention and long-term income growth.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.

This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.

Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.

This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.

This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.

We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

Main responsibilities

Grant Management & Compliance

• Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
• Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
• Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
• Ensure grant making processes reflects and champion current best practice.
• Develop and implement a Grants Advisory Committee.

Relationship & Stakeholder Management

• Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
• Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
• Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission 
• Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
• Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
• Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).

Strategic Planning & Funding Prioritisation

• Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
• Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
• Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
• Identify new grant opportunities and potential partnerships to diversify funding streams.
• Maximise grant impact by contributing to the business planning process.

Evaluation, Reporting & Impact

• Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
• Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
• Use data and insights to inform the continuous improvement of grant-making practices and programme development.
• Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
• Support the Grants and Impact Officer.

General

• Support the line management and continuing professional development of the grants team.
• Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
• Support the wider work of the organisation, contributing to all staff events/meetings as required.
• Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
• Support EDI journey.

Knowledge and experience

• Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
• Demonstrable track record of contributing to organisational strategy.
• Demonstrable track record of utilising grants management systems.
• Demonstrable track record of budget management.
• Proven ability in managing impact measurement of charitable programmes.
• Proven ability in Committee Management.

Skills, abilities, and behaviours

• Strong attention to detail.
• Financially proficient.
• IT proficient.
• Excellent problem solver.
• Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
• Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
• A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.

£45,000 per annum

12 Month Fixed Term Contract with the potential to become Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Senior Data Analyst. The purpose of this role is to help UNICEF UK’s understanding of the world in which we operate. Specifically, it will derive insight from UUK data sets and build data pipelines and data products to support better decision making. This role will champion an evidence-based decision-making culture and operate in a consultancy style approach. 

Skills

- Strong dashboarding and visualisation skills including Power BI.

- Cloud-based warehouse/data lake infrastructure and tools (AWS, Snowflake, etc.).

- Knowledge of SQL and Python or R.

- Operational knowledge of dbt Cloud.

- Knowledge of predictive models and data for decision making.

Experience

- Experience with combining, transforming, analysing and presenting complex data sets into actionable insights.

- History of introducing new analytical techniques into an organisation.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 5 February 2026.

Interview date: Thursday 26 February 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Location: The Baytree Centre, London

Hours: 28 hours per week (4 days, to be agreed between Monday–Friday, 9AM–6PM)

Salary: £35,000–£39,000 per annum (FTE, pro‑rated according to hours worked)

Application Process: Please see the full job description; application form and instructions for applying on our website. Applications are reviewed on a rolling basis, so early applications are encouraged.

Eligibility: This role is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Contract: Permanent

About the Role

As Corporate Partnerships Manager, you will drive Baytree’s corporate fundraising by developing innovative partnership opportunities, nurturing strong relationships, and securing income and strategic support. You will work closely with the Fundraising & Communications Director to shape and deliver the organisation’s corporate partnerships strategy. This is a hands‑on and impact‑driven role for someone who enjoys relationship‑building, strategic thinking, and contributing to a mission supporting women and girls.

Key Responsibilities

Partnership Acquisition & Stewardship

• Identify, secure, and grow new corporate partnerships delivering income, pro bono support, gifts‑in‑kind, and strategic value.
• Create compelling pitches, proposals, and case studies.
• Steward existing partners and produce high‑quality impact reports.

Fundraising Campaigns & Events

• Lead the planning and delivery of major fundraising campaigns (e.g., The Big Give, Baytree anniversaries).

Cross‑Team Collaboration

• Work closely with internal teams to align partnerships with organisational priorities.
• Coordinate with service delivery to offer opportunities such as career insight days and work experience.
• Partner with the Volunteer Manager to deliver purposeful corporate volunteering.

Other Responsibilities

• Ensure GDPR compliance and accurate reporting on Views and Beacon CRM.

What we're looking for

Essential

• Proven experience in securing and growing corporate partnerships.
• Strong communication, influencing, and relationship‑building skills.
• Ability to meet funder requirements, including monitoring and evaluation.
• Highly organised, detail‑oriented, and committed to confidentiality.
• Strong commitment to Baytree’s mission and openness to its Christian ethos.

Desirable

• Experience working with women and girls in disadvantaged communities.
• Experience managing or coordinating projects or volunteers.
• Familiarity with CRM and data platforms such as Beacon, QuickBooks, or Views.

Data and Insights Analyst

Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area) 

Benefits 

• Salary – £30,000 per annum; FTE £18,000 pro rata
• 21 hours per week 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays (pro rata)
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About Re-engage 

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Role purpose 

In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects. 

Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation. 

Key responsibilities

• Data analysis and insight
• Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities. 
• Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making. 
• Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways. 
• Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework. 
• Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
• Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding. 

Policy and Research Support

• Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
• Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
• Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support. 

Impact and Consultancy Support

• Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries. 
• Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders. 
• Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work. 
• Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.

Collaboration and Continuous improvement

• Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings. 
• Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support. 
• Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality. 
• Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation. 
• Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice. 
• Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people. 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures. 
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.

Skills and Experience 

Essential 

• Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques. 
• Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation. 
• Ability to translate complex data into clear, actionable insights. 
• Experience with data cleaning, validation and management.
• Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
• Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
• Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
• Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously. 
• A collaborative growth mindset and willingness to work closely with colleagues across departments. 
• Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling. 
• Experience working with large data sets or administrative data.
• Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems. 

Desirable                     

• Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate. 
• Knowledge of social research methods and statistical techniques.
• Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
• AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly. 
• A degree in a relevant field. 
• Experience of working in a charity and/or with grant funded projects.

About us

We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.

The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026

REF-226 248

Database and Operations Officer (Maternity Leave Cover)

Hours: Full-Time (9am-5pm, Monday to Friday).  Part time considered, minimum 4 days per week

Job Location: Amersham, Buckinghamshire

Contract: Fixed-term, 12 months contract to cover maternity leave

Salary: £26,000 pa

Pension: 7% non-contributory

Annual Leave: 28 days, plus bank holidays

Other Benefits: Employee Assistance Programme (EAP), Free Parking

Job Description

To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity.  The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery.

Key Responsibilities

Database Management (Beacon CRM – Fundraising Database)

• Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry.  Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data.
• Develop overall data management structure of supporter records and processes.  Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting.
• Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer.
• Handle all enquiries received through the CRM system, providing timely and appropriate responses.
• Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
• Generate reports and analytics from the CRM system to track and measure key metrics.
• Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
• Training staff members on how to effectively use the CRM system.
• Customise and configure the CRM system to meet the specific needs of the organisation.
• Monitor and enhance data quality and integrity within the CRM system.
• Keep abreast of CRM system updates and new features to maximize its functionality.

Operations Administration

• Provide administrative support to the organisation.
• Managing enquiries received by the charity by post, email, and phone.
• Keep a tidy office environment.
• Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
• Manage and update filing systems, and other organisational documents.
• To be main day to day contact for our external IT support contractors and cleaning contractor.
• Assist with the coordination and organisation of meetings, events, and travel arrangements.
• Prepare and distribute internal communications and correspondences.

Finance Administration

• Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases.
• Maintain accurate financial records by recording daily financial transactions.
• Prepare and process invoices, payments, and expenses.
• Monitor accounts receivable and accounts payable.
• Provide support during financial audits and examinations

We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely.

The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma.

Title: Administrator (Services, CRM & Data)
Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required)
Hours: 14 hours per week (2 days)
Salary: £10,800 per annum (pro-rata, based on £27,000 FTE)
Length: Permanent
Reporting to: Service Manager

Role Description

Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the “must-do” work is completed reliably.

Key Responsibilities

CRM implementation, data quality, workflows and reporting

• Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently.
• Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed.
• Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency.
• Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users).
• Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency.
• Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable.
• Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO.

Referrals and service administration (trauma-informed)

• Provide practical programme admin support to the service team, as and when possible.
• Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up.
• Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records.
• Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required.
• Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures

Systems, documents and office administration

• Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored.
• Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager.
• Arrange meetings and room bookings; take minutes and maintain simple action trackers.
• Order and maintain office and programme supplies, keeping relevant inventories.
• Liaise with IT support regarding wi-fi, hardware or printer issues.
• Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible.

Personal Specification

Essential experience and skills

• Experience working in an administrative role, undertaking a variety of administrative duties and providing general office support to a small team.
• Exceptionally strong organisation and prioritisation skills; able to work efficiently, manage competing demands and maintain reliable systems.
• Excellent record-keeping and attention to detail, with a focus on quality and accuracy.
• Strong IT skills and confidence using digital tools (e.g. email, online documents) and databases/CRMs/case management systems.
• Strong understanding of confidentiality, data protection and handling sensitive information professionally.
• Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of individuals and stakeholders.
• Confidence working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin.
• Comfortable using AI tools productively (or confident in learning quickly), with a clear understanding of appropriate use in relation to confidentiality and data protection.
• Basic analytical confidence (able to pull key data, statistics and summaries for reporting and decision-making).
• Ability to work on your own initiative and with minimal supervision, while being a supportive and colaborative team member.
• A warm, empathetic approach and commitment to trauma-informed, person-centred ways of working with women who may have experienced trauma.

Desirable experience and skills

• Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views.
• Experience improving workflows and building simple automations/templates to reduce admin burden.
• Experience supporting monitoring, evaluation and learning data capture and reporting.
• Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement.

Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Before accepting anyone for this role, we will ask you to participate in a Basic DBS check

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon.  You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.

Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.

You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.

As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.

As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Operational Responsibilities

• Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
• Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
• Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
• Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
• Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
• Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
• Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
• Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
• Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
• System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
• Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
• Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
• Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Prospectus is delighted to be supporting our client in the recruitment of an Impact and Data Analyst role.  Working closely with the CEO and board,  the role is part time, working 2.5 days per week.

The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion.

The Impact and Data Analyst is a new role, supporting the Board in exercising effective oversight of good governance, impact and DEI across the Operating Companies.  The focus of the role is to review, synthesise and interpret information and evidence provided by the Operating Companies and other relevant sources, to support Board-level assurance, insight and decision-making. 

The successful candidate will have sufficient technical expertise to assess the quality and credibility of data and evidence, and to support proportionate analysis or synthesis where this adds value to Board oversight. Other requirements of the role include the sound understanding of governance, impact or DEI related concepts, proficiency in using data analysis tools (e.g. Excel, Power BI, Tableau, R, Python, NVivo), to undertake analysis and develop outputs that support synthesis and Board-level insight, and to assess the robustness, reliability and limitations of evidence provided.  Experience within a non-profit or impact led environment would be a bonus.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

Our Kent Mind and Body team is recruiting for a Data and Administration Lead to provide a comprehensive and efficient administrative service, supporting our team to deliver high-quality recovery care to a diverse client group.

Please note: This role may close earlier than 1st February 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Job Description

As our Data & Administration Lead, you’ll be a key part of the service by ensuring accurate data, strong systems and efficient administration that underpin high-quality support for children and young people’s mental health services in Kent.

You will:

• Lead on data collection, monitoring and reporting across the service
• Provide day-to-day leadership for administrative processes and systems
• Support colleagues to use data and IT systems confidently and in line with requirements
• Supervise and support staff and volunteers carrying out administrative roles, helping them develop and thrive
• Take a hands-on approach in a varied role where no two days are the same
• Work collaboratively with colleagues and use problem-solving skills to support effective service delivery

The Kent Mind and Body programme teaches healthy coping strategies and helps young people to find new positive ways to manage their emotions. We deliver to small groups in secondary schools, other education settings, in the community and virtually. We also provide parents, carers, supportive others and professionals with information and guidance to help be the best support they can be. To find out more please visit our website.

WithYou is all about working with our clients to find the right path for them to get to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging, but always rewarding. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. We work collaboratively to provide the best support and treatment to anyone who needs it.

This is a full time, permanent position with a starting salary of £24,570 per annum.

Essential Skills

You’ll be organised, analytical and approachable, with strong IT and administration skills and a genuine commitment to our values.

You’ll have:

• GCSEs (or equivalent) in English and Maths
• Demonstrable experience working in an office or administrative role
• Experience of collecting, collating or reporting on data
• Excellent organisation, time-management and problem-solving skills
• Strong communication skills and the ability to build positive working relationships
• Confidence using Microsoft Office and digital systems

It would be great if you also have:

• Experience of line management or supervising others
• Experience working in a voluntary, health or social care setting
• Knowledge of compiling data sets or performance reporting

Company Benefits

• 28 days annual leave, plus bank holidays 
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.

In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.

With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.

This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.

For more information and to apply, please visit our careers page.

Closing date: 5.00pm on Friday, 13 February 2026.

Early applications are strongly encouraged.

Chance for Childhood is an award-winning international development charity, delivering transformational support to children and families in five Sub Saharan African countries. We have a vision of a world in which every childhood is filled with safety, belonging and play. We take urgent action in education, health and economic resilience. During the last three years, our transformational work has reached more than 186,000 children in the most vulnerable situations.

We are looking for a new Individual Giving Manager to join our award-winning Fundraising and Communications team in the UK, in order to help us maintain strong support from our amazing donors. 

Update: Note on AI applications

AI is a useful tool but please be aware that it can be reasonably easy to spot when an applicant has copied and pasted directly from ChatGPT. In this role you will not be discouraged from using AI, but you will be expected to write creatively, persuasively and to a high standard yourself. Please use your application as an opportunity to show us that you can do this!

Key info:

Location: Remote working with monthly travel to our office in London (Old Street). Office is available Mon-Fri if needed.

Hours: 35 hours per week

Salary: £40,000 per annum

Responsible to: Head of Fundraising and Communications

Other benefits: 28 days annual leave pro rata (three to be taken during the Christmas office closure) with a generous allowance for 5+ years' service; 5% employer’s pension contribution, flexible working as standard; occasional opportunities for international travel and project visits

Closing date: 22:00, 1st February 2026

The Role:

It is an exciting time to join Chance for Childhood. We have just won an Education Innovation Award for our digital inclusive education tool. We have transitioned our leadership to Africa, appointing a new CEO based in Rwanda. We have also just launched our new 2025-2030 Strategy, in which we will be aiming for our inclusive projects to reach 200,000 people.

You — our new Individual Giving Manager — will play a pivotal role in helping us to achieve this goal.

You will lead and manage Individual Giving income streams and our Community fundraising programme; Develop and implement supporter journeys, acquisition/retention plans, Individual Giving campaigns like the Big Give Christmas Challenge (including writing, fulfilment, and mailing). You will also manage and analyse Individual Giving income to an agreed target, monthly income reports, and donor data to inform fundraising strategies, and you will lead on ensuring Chance for Childhood is delivering world-class stewardship, managing and processing supporter data and donations accurately, efficiently, and securely, ensuring compliance with regulations and ethical best practices and guaranteeing a positive supporter experience.

Unrestricted fundraising income is critical to the success of our transformational projects in the African countries in which we work. Join our team to fill thousands of childhoods with safety, belonging, and play.

Please click on the attached Job Description to read more about the role and the Person Specification.

Application Process:

Please read our full Job Description and submit your CV and a covering letter of no more than two pages explaining why you want to work for Chance for Childhood, and why you are the right person for the role. Please also include a filled-in Equal Opportunities Monitoring Form. Applications made after the deadline will not be considered.

Recruitment timeline:

Sunday 1st February (10pm): Applications close

Wednesday 4th & Thursday 5th February: First interviews (online)

Wednesday 11th & Thursday 12th February: In-person interviews (Old Street, London)

An offer will be made shortly thereafter.

We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.

Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required 
Salary: C. £90,000

Purpose of the role

The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.

In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.

You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.

This post is a blended role for office and home working; some travel to Zoo sites will be required.

Key Responsibilities:

Digital leadership and transformation

• Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
• Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
• Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
• Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
• Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.

Systems and infrastructure

• Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
• Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
• Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
• Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.

Data, Analytics and Cyber Security

• Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
• Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
• Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
• Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.

People Leadership

• Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
• Build capability across the organisation to enhance digital literacy and adoption of new technologies.

About You

• Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
• Proven track record of developing and delivering organisational digital and ICT strategies.
• Broad experience across multiple IT and digital disciplines.
• Experience managing budgets with a focus on cost-effectiveness and value for money.
• Demonstrated success in leading and developing large, high-performing teams.
• Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
• Deep understanding of data ecosystems, including platforms, governance, and insight generation.
• Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
• Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
• Highly skilled at influencing and building relationships at senior organisational levels.
• Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

Closing Date: 8th February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Operations Manager (Contract, Fully Remote)
Daily Rate: £160 | Hours: 4 days per week | Location: Fully remote (UK-based)

About the Organisation:
We are a small, values-driven charity providing peer support services to bereaved adults. We are seeking an experienced and highly organised Operations Manager to oversee the charity’s general operations and ensure the effective, compliant delivery of our services.

This is an operational role, working closely with the Global Lead, Volunteer Coordinator, and volunteers with responsibility across operations, finance, safeguarding, governance, and service delivery.

Role Purpose:
The Operations Manager will lead day-to-day operational management, ensuring that systems, processes, and controls are effective, compliant, and aligned with the charity’s strategic objectives.

Key Responsibilities:

Operations Management

· Develop, implement, and regularly review operational processes in line with organisational policies and relevant legal and regulatory requirements

· Map, evaluate, and improve operational workflows, creating standard operating procedures to support consistency and scalability

· Oversee service delivery reporting, including outcome monitoring and preparation of reports for Board meetings

· Manage shared drive structures, ensuring appropriate access controls and effective archiving

· Contribute to annual strategic objectives in collaboration with the Global Lead and support delivery of Board-approved plans

· Work closely with the Volunteer Coordinator to support volunteer recruitment and coordination

Financial Management

· Oversee day-to-day financial management of the charity

· Monitor UK financial accounts and act as a cardholder for the charity’s NatWest account

· Manage and process invoices and expenses in accordance with organisational policies, seeking approval where required

· Collate financial reports from platforms including NatWest, PayPal, Stripe, JustGiving, and Meta

· Prepare regular financial reports for the Treasurer and escalate any financial risks or concerns

Grants and Foundations

· Identify, secure, and manage grants aligned with the charity’s mission and services

· Ensure compliance with funder requirements, including reporting and evaluation

· Provide regular project updates and post-project reports to funders and the Board of Trustees

Fundraising and Partnerships

· Support income diversification and fundraising activity

· Provide operational support to the Fundraising team

· Assist in the development of fundraising materials and campaigns in collaboration with the Volunteer Coordinator

· Monitor fundraising accounts and ensure accurate tracking and reporting of donations

· Ensure key fundraising information is shared across relevant communications channels

Safeguarding and Data Protection

· Act as the Designated Safeguarding Lead and primary point of contact for safeguarding matters

· Assess and report safeguarding concerns to statutory bodies and the Trustee Board as required

· Signpost individuals involved in incidents to appropriate support services

· Advise the Board of Trustees on safeguarding policies, procedures, and training requirements

· Oversee data recording, storage, and breach management in compliance with GDPR

· Liaise with the Information Commissioner’s Office (ICO) on mandatory reporting

· Maintain and update privacy policies and ensure ongoing GDPR compliance

Service Delivery

· Oversee peer support services, including facilitator training and meeting scheduling

· Support recruitment of meeting facilitators and volunteers

Policy Development

· Draft, review, and update policy documentation in partnership with Trustees where appropriate

Reporting and Contract Management

· Report directly to the Global Lead, who is delegated by the Trust Board to manage priorities, performance, and contractual arrangements for this role

Person Specification:
The successful candidate will demonstrate:

· Significant experience in operations management, preferably within a charity or not-for-profit setting

· Strong organisational and administrative skills

· Experience of financial oversight, reporting, and compliance

· A sound understanding of safeguarding and data protection requirements

· The ability to work independently and manage competing priorities

· A professional and values-led approach aligned with peer support principles

Eligibility:
Applicants must reside in the UK and have the right to work in the UK. Proof of eligibility will be required prior to appointment.

What We Offer:

· Daily rate of £160

· Four days per week, fully remote with flexible working arrangements

· A responsible and influential role within a small, mission-driven charity