Data management jobs

This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.

This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.

1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system. 

2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.

3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.

4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.

PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:

ESSENTIAL

• Applicants must hold a Bachelors Degree

Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.

• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.

• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.

• Fluent English, written and spoken. DESIRABLE

• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).

• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel).  Proficiency in one or more additional languages, Spanish, French or Arabic particularly.

LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh 

It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying

HOW TO APPLY

To apply please submit a copy of your CV and supporting that includes the answers to the following questions:

APPLICATION QUESTIONS

1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it

2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?

3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice? 

At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development.

This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination.

The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice.

Key responsibilities will include:

·Supporting the operational management of frontline services

·Providing day-to-day supervision and guidance to staff and subcontracted therapists 

·Assisting with safeguarding oversight, risk management, and complex case discussions

·Monitoring service delivery, KPIs, waiting lists, and outcomes

·Supporting quality assurance, audits, and compliance processes

·Helping embed trauma-informed and survivor-led practice across the organisation

·Assisting with resource coordination, service cover, and operational problem solving

·Supporting partnership working with external agencies and stakeholders

·Contributing to service development and continuous improvement

Essential experience and skills:

You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years’ experience in service or operations management. You’ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred.

Support and development

Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.

You will receive:

• Regular clinical supervision
• Supportive line management
• Opportunities for training and professional development
• Hybrid working arrangements
• A collaborative and supportive team environment

Why join Survivors in Transition?

• Be part of a specialist service supporting survivors of sexual violence
• Work within a trauma-informed organisation that values staff wellbeing
• Help survivors access life-changing recovery services
• Contribute to a growing service making a real difference across the region

Safeguarding

This role is subject to an enhanced DBS check.

Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.

Equality, Diversity and Inclusion

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.

Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits

This post is subject to an enhanced DBS check and satisfactory references.

Please note applications will only be accepted via application form.

Operations Coordinator 

Location: Hybrid (London office and home) 

Contract: Permanent

Working pattern: Four–day working week (32hours)

Reporting to: Head of Operations & Strategy

Salary: £30,000

About Spinal Research 

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

The Role 

We’re looking for a proactive and highly organised Operations Coordinator to support the smooth running of the organisation. 

This is a varied role at the heart of a small charity, spanning governance, HR, finance and operations. You’ll work closely with the Head of Operations & Strategy and support colleagues across the organisation to ensure systems, processes and compliance run effectively. 

Key Responsibilities 

• Support board and governance processes, including meetings and record-keeping 

• Provide HR and finance administration, including recruitment coordination and invoice/expense processing 

• Help manage day-to-day operations, including office coordination, IT and suppliers 

• Act as Health & Safety Coordinator 

• Support data processes alongside the Data Manager 

• Contribute to cross-team projects and general organisational support 

About You 

• Experience in an administrative or operations role (charity or small organisation desirable) 

• Highly organised, detail-oriented and able to manage multiple priorities 

• Proactive, reliable and collaborative 

• Strong communication skills and discretion with confidential information 

• Comfortable working across a broad and varied remit 

Experience in HR, finance, governance or CRM systems is helpful but not essential. 

Working for Spinal Research 

We are a collaborative, mission-driven team committed to advancing research and improving outcomes for people living with spinal cord injury. We offer a supportive and inclusive culture, opportunities for connection and development, and a four-day working week to support wellbeing and flexibility. 

Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.

Please send your CV and a cover letter outlining why you would like to work for Spinal Research, and why you would be a good fit for the role.

Hybrid - within commuting distance of one of our campuses in London, Birmingham, Blackburn, Doncaster, Bradford, Redcar or Bristol

We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED.

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system.

A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers.

About the role

We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. Working at the intersection of data engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector.

Corporate responsibilities

• To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT.

• To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person.

• To comply with all reasonable management requests.

Key Responsibilities

• Design, build and maintain Azure-based data pipelines to support the ingestion, transformation and curation of TED datasets.

• Develop and maintain Azure SQL databases and research-facing schemas across raw, transformed and curated data layers.

• Write efficient, secure and well-structured T-SQL to support ingestion, validation, transformation and optimisation.

• Contribute to the development and ongoing refinement of a Common Data Model across multiple education data providers.

• Integrate and harmonise data from school MIS and EdTech platforms, including Bromcom, Arbor and Wonde.

• Build and maintain robust validation, logging, auditing and reconciliation processes to improve data quality and trust.

• Support secure data handling, including pseudonymisation, access control and compliance with data-sharing agreements and security requirements.

• Work closely with analysts, researchers, architects and partners to deliver scalable, analytics-ready data solutions.

• Contribute to agile planning, technical design, documentation and operational handover.

Essential criteria

• Proven experience in data engineering, including building and maintaining production-grade data pipelines.

• Strong experience with Azure Data Factory and Azure SQL Server.

• Strong T-SQL skills, including schema design, stored procedures and query optimisation.

• Experience implementing validation, monitoring, logging and reconciliation controls within data pipelines.

• Strong understanding of secure data architecture and the handling of sensitive personal data.

• Experience with Azure DevOps, version control and CI/CD practices.

• Strong analytical and problem-solving skills, with excellent attention to detail.

• Ability to communicate effectively and work successfully in a multidisciplinary team.

Desirable criteria

• Experience with education datasets, school MIS systems or EdTech platforms.

• Experience with common data models, longitudinal datasets or research-oriented data infrastructure.

• Experience with Power BI, Fabric or related analytics technologies.

• Experience in a public sector, education or high-governance data environment.

• Interest in applying data engineering to improve education and teacher development.

Key benefits

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).

• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.

• Pension - Entry to the Local Government Pension Scheme.

• Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

• Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 10.00am on Monday, 1 June 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.

This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.

The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.

Hours: Part-time, 28 hours per week (0.8 FTE).

Contract: Permanent.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 29th May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To be successful in this role you will: 

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Closing Date: 25th May 2026

Interview Date: 3rd June 2026
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington.  Some travel and occasional event support will be part of the role.
Hours:  37.5 hours per week
Salary: Corporate Band E £35,423 - £41,403per annum
DBS Requirement: Basic

If you’re someone who loves spotting patterns, uncovering opportunities, and turning data into decisions that make a difference—this could be your next move.

We’re looking for a Fundraising Research & Data Insights Lead to help inform the future of our fundraising. This is more than dashboards and spreadsheets (although you’ll love those too). It’s about using data and intelligence to unlock new income, build stronger relationships with supporters, and ultimately help us provide vital care to people when they need it most.

Why This Role Matters

You’ll sit right at the heart of strategy and storytelling—combining analytical thinking with real-world impact. One day you might be identifying a future major donor, the next you’re sharing insights into campaign that reaches exactly the right audience at exactly the right time.

What You’ll Do

• Hunting down new funding opportunities across trusts, grants, corporates, and major donors
• Building rich prospect profiles and helping shape a powerful major donor strategy
• Digging into CRM data to uncover trends, behaviours, and untapped potential
• Creating dashboards and reports that people want to read (and act on)
• Helping teams target smarter, engage better, and raise more
• Tracking campaign performance and turning “what happened?” into “what next?”
• Keeping us ahead of the curve with sector insights, trends, and competitor activity
• Championing data quality, compliance, and best practice across the team

We’re looking for someone who:

• Gets a buzz from data, detail, and discovering the “why” behind the numbers
• Has experience in fundraising, nonprofits, or a similar insight-driven environment
• Is confident with CRMs, Excel, and visualisation tools like Power BI
• Can turn complex analysis into clear, compelling stories
• Juggles priorities without dropping the ball
• Builds great relationships and enjoys working across teams

And just as important…

You’ll bring curiosity, initiative, and a genuine motivation to make your work matter. This is a role where your insights don’t sit on a shelf – they drive real change.

What We Offer

· The opportunity to shape and grow a brand-new income stream.

· A collaborative, supportive working environment.

· The chance to make a real difference in supporting hospice care for local families.

· Puts patients, families and people first

· Flexible and inclusive ways of working

· Competitive salary, generous holiday entitlement 

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.

We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.

This role requires regular travel to our London office, typically once per month or as the role demands.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

This role is ideal for someone who combines technical knowledge with a pragmatic, risk-based approach and a passion for safeguarding both sensitive personal data and supporter trust. Your ability to influence and work together with others will help us drive forward our Information Governance programme.

We are looking for someone with experience in an Information Governance, Data Protection, or Compliance role.

Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.

AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)

About the Role

This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.

Key Responsibilities

• Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
• Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
• Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
• Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
• Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
• Communications & Digital Support: Support website updates, digital content creation, and social media activity.

Person Specification

• Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
• Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
• Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.

Why This Role Stands Out

Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.

How to Apply

If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.

To be considered, please submit your CV along with a completed application form.

Closing date: 11 June 2026.

STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.

The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
 

MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
 

If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.

What is the role about?

Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
 

A full description of responsibilities can be found in the job description.
 

About You

This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
 

You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
 

We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.

RECRUITMENT PROCESS
 

 How to Apply

Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.

First interviews: w/c 26th May 2026.
 

Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
 

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

There when it matters

About the role:

The Regional Fundraiser is responsible for delivering sustainable net income through a variety of income streams across a hospice catchment area in line with fundraising strategy.

The post holder delivers locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.
Working closely with the Regional Fundraising Team Manager and colleagues, the role contributes to planning, delivery and mitigation across key income streams.

As an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
The role ensures excellent supporter stewardship, accurate data management and compliant fundraising practice.

Through excellent supporter care, compliant practice and flexible cross-team collaboration, the Regional Fundraiser drives net income and supports the long-term sustainability and reputation of Sue Ryder.

About you:

• Experience of using a fundraising CRM to manage activity.
• Ability to contribute to a collaborative team culture
• An excellent networker, capable of developing relationships with people from a wide variety of backgrounds.

Essential Criteria

• Experience of successfully delivering activity in line with fundraising strategy.
• Experience of delivering net income, ideally across a variety of income streams including corporate, in memory, events (third-party and staff led) high value (£5k+), community groups and volunteer-led activity.
• Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 31st May
Interviews: TBC

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential.

3 days per week in the office, The role is 3 to 6 months and looking for an immediate start!

The Role
Donorfy Maintenance and Development
Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools
Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties.
Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information
Data Analysis & Reporting
In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule.
Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions

The Candidate
Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising.
Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes.
Good knowledge and experience of using a fundraising database for reporting and analysis.
Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance.
Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses.
A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth.
Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job Title:  Commercial Partnership Manager

Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Status: Fixed term for two years (potential to become permanent) 

Reporting to:  Head of Membership and Services 

Responsible for: n/a 

Pay range:  £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience. 

Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays. 

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

JOB PURPOSE 

The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence. 

KEY TASKS AND RESPONSIBILITIES  

1. Partnership development 

• Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities. 

• Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations. 

• Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention. 

• Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives. 

• Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting. 

• Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline. 

• Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries. 

• Ensure all partnerships align with the charity’s mission, values and ethical standards.  

• Carry out appropriate due diligence and risk assessments on commercial partners

2. Partnership management and growth 

• Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle. 

• Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing. 

• Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio. 

• Support the communication of impact to partners, including reporting on outcomes enabled by their support. 

• Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.

3. Income generation and performance 

• Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting. 

• Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact. 

• Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required. 

• Share learning, insight, and good practice to continually improve commercial partnership approaches.  

• Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.  

• Work closely with AdviceUK colleagues to deliver integrated partnership activities.  

4. Data and evidence

• Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs. 

• Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making. 

• Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements. 

5. General responsibilities

• Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 
• Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 
• Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers. 
• With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 
• Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 
• Adhere at all times to AdviceUK’s policies and procedures. 
• Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.