Data monitoring and evaluation manager jobs
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
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About the role and you
We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.
We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.
This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:
- Data systems and structures
- Data analysis
- Data visualisation
- Data security and compliance
The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.
This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.
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Q&A webinar
Our Director of Research and Impact, Tom Fisher, will be hosting a Meet & Greet webinar for 1 hour on 3rd February between 12-1pm.
Tom will talk through the role, the team and the wider data/research context. He will also take questions from attendees.
Those thinking about applying can join the call and ask questions using the below Microsoft Teams link.
Microsoft Teams meeting
Meeting ID: 320 188 935 120 24
Passcode: ax69zf2N
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What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
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How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents to us by 10th February 2026. Stage 1 interviews are scheduled to take place on 25th and 27th February 2026 and stage 2 interviews are scheduled to take place on 5th March 2026 for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you. Please note that only applications with all sections completed will be reviewed during shortlisting.
Previous applicants for this role need not reapply.
#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transform data into a lifeline for animals and become the strategic engine behind our global conservation efforts. As our Data Intelligence & CRM Officer, you will unlock the hidden potential within our data to drive life-saving results for orangutans, bears, and primates around the world.
Why This Role Matters
At International Animal Rescue, we don’t just rescue animals, we work to protect habitats, and work with communities to deliver holistic and sustainable conservation strategies that boost biodiversity and mitigate climate change.
Your expertise won't just live in a spreadsheet - it will directly inform how we connect with our supporters and fund our mission to release rescued animals back into the wild. You are the bridge between the fundraising team, the CRM and real-world conservation impact.
The Opportunity
This is a high-impact, hands-on role where you will act as the day-to-day lead for our fundraising CRM. You will:
Drive Income Growth: Create high-quality supporter intelligence that maximise the success of our direct mail and digital campaigns.
Uncover Actionable Insights: Analyse supporter behaviour and campaign performance to provide the strategic recommendations that guide our fundraising team.
Master the CRM: Take full ownership of data imports, quality control, and GDPR compliance within our CRM (Donorfy) ecosystem.
Shape the Future: Identify opportunities to improve reporting and data visualisation, helping us work smarter to save more lives.
Who We Are Looking For
You are a data enthusiast who thrives on finding the story behind the numbers. We need someone with proven CRM management experience and a solid grasp of creating meaningful information who can present technical findings to non-technical colleagues with clarity and passion. If you are a collaborative problem-solver who wants to apply your analytical skills to a mission that truly matters, we want to hear from you.
Please read the full job specification for more information.
The client requests no contact from agencies or media sales.
This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.
We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.
Some of the key responsibilities include:
- Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
- Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
- Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
- Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
- Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
- Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.
To be considered for this role, you must be able to demonstrate:
- Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
- Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
- Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
- Confidence managing relationships with a wide variety of stakeholders.
- Based in/near Greater Manchester, and able to travel across the region as needed.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
If you have any questions or would like to find out more information, please feel free to contact me directly.
Applications for this position will be accepted until 10 February.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers
Please ensure you send both a CV and cover letter for your application.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Southall Community Alliance (SCA) is a charity that has been working in Southall for
over 30 years. We seek an enthusiastic and experienced Operations & Capacity
Building Manager to oversee the project work of our charity over the next two years.
We are looking for a candidate with excellent interpersonal skills, community
engagement and fundraising experience and the confidence to manage and deliver
projects that will extend our work and enhance local networks.
You will report to the SCA Director and be part of the growing SCA staff team.
Title: Operations & Capacity Building Manager
Salary: £36,000 per annum
Duration: Full time, two year fixed term contract, with the possibility of an
extension subject to review.
Location : Southall Town Hall, 1 High Street, Southall, UB1 3HA
Annual leave : 25 days
Job Description
1) Managing delivery of SCA’s funded projects and project related staff
2) Community outreach and engagement with a diverse range of residents and
stakeholders
3) Work with adults and young people to arrange training on community
campaigning, capacity building and equality issues
4) Promoting work on social media or website to share good practice and case
studies
5) Arranging arts and creative activities to engage young people
6) Prepare publicity to promote awareness of activities arranged in partnership
with statutory and community based partners
7) Preparing agendas, minutes and other relevant materials relating to SCA
projects
8) Supporting the recruitment and supervision of volunteers
9) Provide support for preparing monitoring, performance and evaluation reports
relating to project activities
2
10) Identify and apply for funding opportunities to sustain SCA projects and core
work
11) To ensure inclusion and diversity in all aspects of SCA’s operation and work
12) To report to the SCA Board of trustees and advisory boards, as required
13) To undertake other such duties as may be assigned by the SCA Director from
time to time
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as Referral Service Project Manager at Muscular Dystrophy UK’s as we pilot a new referral system to ensure timely, holistic, and emotionally supportive care for individuals and families affected by muscle-wasting and weakening conditions.
- You'll support the development, delivery, and evaluation of this pilot, working closely with healthcare professionals, internal teams, and colleagues across the charity to embed the system and create a scalable framework for national rollout.
- You will play a dynamic role requiring strong project management skills, stakeholder engagement, and adaptability to evolving priorities.
- You'll work closely with the Head of Regional Support and Outreach/Director of Services and Support
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday,15th February 2026
NB Interview will be on a rolling basis: We will actively interview and reserve the right to close this advert once we find the right candidate
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Are you a strategic marketing leader with a passion for making a difference? Blood Cancer UK is looking for a Senior Direct Marketing Manager to manage a high-performing team, deliver insight-led, multi-channel campaigns, and make a real difference to the lives of people affected by blood cancer. This is an exciting opportunity to be responsible for impactful direct marketing campaigns that grow individual giving and engage supporters.
Based in London with hybrid working options (2–4 days per month in the office, may increase dependent on business needs), this role offers the opportunity to lead a talented team, innovate with digital channels, and champion campaigns that engage and inspire supporters. If you thrive on turning data into action and delivering outstanding results, we want to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Details of the role:
Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.
Salary: From £68,668 with benefits, subject to skills and experience
Application closing date: 9th of February 2026 at 23.59pm
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.
As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.
Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.
You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.
What you will be doing
As an Operations Transformation Manager at the Crick, you will:
Project management
- Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
- Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.
Business improvement delivery
- Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
- Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.
Stakeholder management
- Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
- Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.
About you
You will have:
- Educated to degree or equivalent level in a relevant discipline.
- Experience of working in business analysis, business transformation and/or project management roles.*
- Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
- Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
- Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
- Understands change management and its criticality to the success of project outcomes.*
- Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)
*Minimum Requirements
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
About the job
We want Sheffield to be a safe, happy and inclusive city for young people where there is accessible support, opportunities and a sense of belonging. Sheffield Futures is a charity that exists to provide a safe, supportive environment for young people, giving them the tools and opportunities they need for a healthy, happy life.
The Role
The Data and Impact Officer role will be analysing and demonstrating our impact to funders and policymakers, by identifying ways to improve our data management and provide recommendations.
This role will support our data literacy, will identify ways to improve our data management, and will support our data-informed decision making. You will also deliver training for all key staff on data collection and on best practice for using our business systems and solutions.
In addition you will work closely with the senior leadership team and the Monitoring, Learning and Evaluation Officer (MLE), to ensure that new and existing programmes and projects are designed with adequate quality, evidence and impact measures to ensure commitment to continuous service improvement.
The full Job Description and Person Specification can be found at Sheffield Futures website
This post is part-time 18.5 hours per week, on a fixed term contract until January 2028.
The benefits package for this role include:
- A salary of £30,753.18 which will be pro-rated to the part time hours
- Free membership of Westfield Health
- 3% Employers Pension Contribution with Life Assurance Cover
- Up to 30 days annual leave plus bank holidays pro-rated to part time hours (pending service)
- Free eye test and flu vaccination vouchers
- Access to a range of local discounts Equality,
We are an equal opportunities employer and welcome applications from all candidates that meet the requirements of the role. We recognise the positive value of diversity, promoting equity and celebrating inclusion, and we welcome and encourage job applications from people of all backgrounds. Under the Disability Confident standard, disabled applicants who meet the essential criteria of this job are guaranteed an interview.
Applications for this role can be made by clicking the link in the job ad on our website at Sheffield Futures This ensures that shortlisting is undertaken on merit.
The closing date for applications is Tuesday 17th February 2026.
The client requests no contact from agencies or media sales.
Evaluation and Research Officer
STEM Learning is committed to understanding and improving the impact of its work. The Evaluation & Research Officer plays a key role in supporting this by designing and delivering high-quality evaluation and research activity that helps teams learn, improve and demonstrate impact across our programmes.
The Role
We are looking for an Evaluation & Research Officer to join our Data and Impact team at STEM Learning. This role plays a key part in ensuring that our programmes and projects are evaluated effectively, realistically, and in line with best practice, enabling us to demonstrate impact and continuously improve our offer.
Working closely with programme management colleagues, you will design and implement evaluations, ensuring relevant data is collected, analysed and interpreted. You will produce clear, high-quality outputs for both internal and external audiences, supporting learning, accountability, and impact reporting.
You will also contribute to external evaluations, liaising with external evaluators where required, and help embed evidence-informed practice across the organisation. A key part of the role is sourcing, reviewing and synthesising external research and sector evidence to strengthen STEM Learning’s evaluation approaches, findings and impact claims.
Our Ideal Candidate
Candidates will be able to demonstrate our values: Sustainable – Innovative – Proactive
- Demonstrable experience in programme and project evaluation and/or social research, using a range of quantitative and qualitative methods.
- Experience of designing and delivering evaluations, from planning through to analysis and reporting.
- Experience of conducting literature reviews and evidence synthesis and translating research findings into practical insights for programme teams.
- Good knowledge of mixed methods approaches and experience of analysing and interpreting complex datasets.
- Experience of producing clear, well-structured written reports for a range of audiences.
- Experience of working collaboratively with internal and external stakeholders, including contributing to externally commissioned research or evaluation.
- Strong organisational skills, with the ability to manage competing priorities and meet deadlines.
- An understanding of, or strong interest in, STEM education, social impact, and evidence-informed practice.
- A commitment to ethical research practice and data protection standards.
- Willingness to engage in ongoing professional learning and development.
We welcome applicants who bring equivalent experience gained through different routes, and who can demonstrate the skills and behaviours needed for the role.
About Us
At STEM Learning, we work to improve lives through STEM education. We are a purpose-driven organisation, supporting teachers through high-impact professional development, inspiring young people to build confidence and curiosity in STEM, and connecting schools with employers to grow the UK’s future talent. Guided by our values, we focus our effort where it can make the greatest difference - helping all young people, whatever their background, to see themselves in STEM.
The Evaluation & Research Officer plays an important role in helping STEM Learning understand, evidence and strengthen the impact of this work, ensuring we meet the expectations of funders, partners and the communities we serve.
Our Benefits
- 30 days holidays plus bank holidays
- An additional day off on your birthday
- Access to an attractive pension scheme
- Our full-time hours are 37 hours per week
- Up to 3 days paid volunteering leave per year
- A comprehensive employee assistance programme
Next Steps
Closing date: Friday 20th February 2026
First Stage Interviews (online): Week commencing Monday 2nd March
Second Stage Interviews (in person): Week commencing Monday 9th March
To Apply
Please provide us with:
- Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission and will not be taken up until the offer stage)
- A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
Job Advert
JOB TITLE: Data & Insights Manager
SALARY: £38,000
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: Full time, 37 hours per week
CONTRACT TYPE: Permanent
As Data & Insight Manager, you’ll lead the development of a student-led, data-driven culture at LSESU. This is a strategic role that combines analytical expertise with insight generation. You’ll design evaluation frameworks, manage data systems, and deliver clear, actionable insights that demonstrate the impact of our work for students.
You’ll work across teams to ensure decisions are grounded in robust evidence, helping us measure success and continuously improve what we do for our members. From building data dashboards and conducting demographic analysis to producing our Annual Impact Report, you’ll be at the heart of shaping how we understand and enhance the student experience.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university.As our Data and Insight Manager, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
Our Data and Insight Manager will be naturally curious and passionate about using data to solve problems. You’ll have experience with digital analytics tools, survey design, and presenting data to non-technical audiences. Strong database skills are essential, and familiarity with data visualisation tools is a bonus.
You’ll be highly organised, with the ability to juggle multiple priorities while keeping a clear focus on data quality and compliance. Collaboration is key as you’ll need to build strong relationships with teams across the organisation to gather and interpret data.
Why apply?
This is an opportunity to shape how LSESU measures impact and makes decisions. As our Data and Insight Manager you’ll play a pivotal role in ensuring our work delivers meaningful improvements for students. If you want to combine strategic thinking with hands-on data analysis in a vibrant, student-led environment, we’d love to hear from you. In return, we offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 1st February.
Intended interview date: 12th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As the Project Manager - Data Programmes, you'll work closely with our Head of Data Science and Head of Volunteer Programmes to triage, scope, and manage our projects and to ensure we deliver impactful, responsible data science solutions for our partners. This includes leading and managing some of our key support programmes.
You'll be part of a kind and collaborative five-person staff team, and will work closely with our talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!
About DataKind UK
DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.
We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.
Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges.
Who we’re looking for
We are looking for an experienced, people-oriented project manager who is excited to help us deliver and scale innovative data programmes. You will work directly with organisations from across the third sector to understand their missions and translate their challenges into well-scoped projects. You will also support teams of volunteer data experts to scope projects and deliver impactful data science solutions.
You don't need to write code or run analysis yourself, but you should be comfortable working alongside technical experts, asking the right questions to scope data projects, and translating between technical and non-technical stakeholders. You'll need to hold conversations with data scientists about what's feasible, help charity partners understand what's possible with their data, and know when to bring in additional technical expertise.
If you don’t have all the experience and skills listed below, please still consider applying. We don’t expect a candidate to have 100% of these, but we do want to know that you have relevant experience and an appetite to learn in other areas.
Essential skills and experience
- Project management: You are a skilled project manager, successfully leading projects involving multiple stakeholders from conception to completion. You have experience managing multiple projects at once and can successfully prioritise and juggle competing demands. You can plan ahead, allocate resources, identify and mitigate risks, and bring in additional expertise as required.
- Scoping and needs assessment: You have experience collaborating with clients/stakeholders to assess their challenges, translate them into project plans, evaluate their feasibility, and create delivery plans.
- Volunteer and/or people management: Experience recruiting, training, coordinating, or managing volunteers or managing people over whom you do not have direct authority (eg. contractors/freelancers). Comfortable leading multi-skilled teams in a remote-first environment, fostering collaboration within newly established groups.
- Communication: Excellent written and verbal communication skills, and strong active listening skills. You have experience being the main liaison for a project or programme, providing regular updates to both technical and non-technical stakeholders. You’re not afraid to ask clarifying questions in areas that are new to you. You are skilled at distilling the key insights or next steps in project meetings to ensure clarity on the big picture and details.
Desirable
- Experience managing or delivering data-related or social tech projects.
- Experience volunteering or working with volunteers.
- Familiarity with CRMs and/or project management software.
- Experience working or volunteering in the UK nonprofit/charity sector.
- Knowledge of the UK nonprofit/charity landscape and common digital, data, or tech challenges facing third sector organisations.
- Understanding of privacy, ethics, or responsible data and AI.
- Experience with impact measurement or evaluation frameworks.
Qualities
- You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
- You have an interest in data, are willing to work with technical volunteers, feel comfortable asking questions, and are keen to learn more!
- You are self-directed and goal-oriented, and like working independently.
- An approachable, friendly people-person, you enjoy building productive relationships with people from different backgrounds and experience levels, and communicating with a wide range of stakeholders.
- You thrive in an environment where every day is a bit different, and you are happy working flexibly and adaptively.
- You are committed to equity, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views, and values.
- You like to learn and can quickly absorb and synthesise information from new domains. You know what you don’t know and are comfortable asking questions or for help. You can switch between big-picture and detail-oriented thinking.
- You are a collaborative team player, and happy to jump in and support team members where needed. You care more that good things happen than who gets the credit.
Please download the full job description attachment for more detail about the role.
Working hours and location
This is a full-time role (35 hours per week); however we will consider part-time options (28 or 32 hours per week) for a strong candidate. Working hours are flexible, but we ask that 75% of working time is within the hours of 10am and 6pm, to facilitate team working and real-time collaboration.
The role requires regular out-of-hours commitments - roughly one weekend per quarter and 2-4 evenings per month for volunteer events. This work is part of, rather than additional to, your hours, and you must take time off in lieu for any extra working hours.
Our organisation is remote-first, and this role is hybrid, with access to London office space on Mondays, Thursdays, and Fridays, and quarterly in-person commitments in London. We have a preference for candidates able to work from our office space in London at least one day per week. There may be occasional national travel within the UK for other events and conferences, with reasonable expenses covered.
You must have the right to work in the UK.
Benefits
- Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to take time out of the day to go to a dentist appointment or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
- Onboarding and continual development of data science, analytical, and technical knowledge.
- 27 days of annual leave + 8 public holidays.
- 5% employer pension contribution.
- Employee Support plan.
How to apply
The deadline for receipt of your application is 9am GMT, Monday 16 February 2026. Applications received after this time will not be considered.
Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:
- Why does this role appeal to you?
- How do you meet the experience, skills, and qualities listed above? (We recommend using the STAR (Situation Task Action Result) approach).
- How would you approach scoping a project with a new partner or client?
- How would you approach managing, supporting, and getting the best from a skilled team of volunteers?
All applications will be anonymised before shortlisting.
DataKind UK is currently taking a precautionary approach to using AI-powered tools, as it is a broad, complex, and rapidly evolving field. DataKind UK is minimising the use of AI to ensure our ethical, authentic, and relational approach remains the priority and at the core of everything we do. We do not currently use AI to assess or shortlist candidates. We encourage applicants to be human and share their experiences and capabilities throughout the application process as this helps us to assess and gain an understanding of your skills and abilities. We value genuine, experience-based responses and look forward to seeing the individuality and lived experience that each candidate brings.
Timeline & Process
- If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
- Interviews will be held on 25/26 February or 2 March via Zoom.
Please let us know if you have any accessibility requirements. Questions will be provided in advance. If prior important commitments impact your ability to attend the call/interview at these times, please let us know when you submit your application.
Equity & Diversity Monitoring
We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability. The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.
We particularly encourage applications from groups who are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.
Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:
1. Why does this role appeal to you?
2. How do you meet the experience, skills, and qualities listed above? We recommend using the STAR (Situation Task Action Result) approach.
3. How would you approach scoping a project with a new partner or client?
4. How would you approach managing, supporting, and getting the best from a skilled team of volunteers?
Timeline & Process
If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
Interviews will be held on 25/26 February or 2 March via Zoom.
Please let us know if you have any accessibility requirements.
Supporting third sector organisations to achieve their missions through increased use of data science.



The client requests no contact from agencies or media sales.
We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust
approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders.
This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding.
You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways — not just to meet funder requirements, but to inform learning and improve delivery. You’ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally.
This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we’re looking for someone who can take initiative and contribute from early on, we’ll make sure you have the support you need to get to know our work and succeed in the role.
Key responsibilities
Communications
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Take a lead on content creation for IRMO’s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences
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Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders
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Support with the management of IRMO’s website
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Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives
Monitoring, Evaluation and Learning
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Support teams with day-to-day data collection, in line with project and funding requirements.
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Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies
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Contribute to funding applications with relevant data and impact evidence.
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Support the coordination of external impact reporting to funders and stakeholders
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Support quarterly and annual reporting across programme areas
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Support internal learning processes through participatory evaluations, feedback tools and workshops
Person specification
Essential
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Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese
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2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting
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Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms
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Excellent interpersonal skills – able to work collaboratively, build relationships across teams
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Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans
Desirable
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Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials
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Experience using CRM systems such as Views, Salesforce or Dynamics 365
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Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making
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Experience facilitating learning and reflection processes, supporting services to adapt based on evidence
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Understanding of data protection standards (including GDPR) and ethical MEL or communications practices
We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Data and Insights Analyst
Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area)
Benefits
- Salary – £30,000 per annum; FTE £18,000 pro rata
- 21 hours per week
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays (pro rata)
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About Re-engage
Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Role purpose
In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects.
Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation.
Key responsibilities
- Data analysis and insight
- Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities.
- Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making.
- Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways.
- Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework.
- Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
- Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding.
Policy and Research Support
- Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
- Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
- Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
- Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support.
Impact and Consultancy Support
- Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries.
- Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders.
- Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work.
- Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.
Collaboration and Continuous improvement
- Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings.
- Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support.
- Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality.
- Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation.
- Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice.
- Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people.
- Take time to familiarise yourself with and follow all Re-engage policies and procedures.
- You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.
Skills and Experience
Essential
- Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques.
- Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation.
- Ability to translate complex data into clear, actionable insights.
- Experience with data cleaning, validation and management.
- Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
- Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
- Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
- Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
- Excellent organisational skills, with the ability to manage multiple projects simultaneously.
- A collaborative growth mindset and willingness to work closely with colleagues across departments.
- Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling.
- Experience working with large data sets or administrative data.
- Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
- A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems.
Desirable
- Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate.
- Knowledge of social research methods and statistical techniques.
- Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
- AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly.
- A degree in a relevant field.
- Experience of working in a charity and/or with grant funded projects.
About us
We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026
REF-226 248
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a warm, highly organised, efficient and compassionate administrator to support our service team. This is a pivotal role, helping us implement and embed a new CRM system, keeping data accurate and usable, ensuring our admin systems and workflows run smoothly, effectively and safely.
The role involves some direct contact with women we support (mainly by email and phone), so you must be able to communicate sensitively, calmly and professionally with women who may have experienced trauma.
Title: Administrator (Services, CRM & Data)
Location: Office-based in Eastbourne, East Sussex (with occasional travel to other sites as required)
Hours: 14 hours per week (2 days)
Salary: £10,800 per annum (pro-rata, based on £27,000 FTE)
Length: Permanent
Reporting to: Service Manager
Role Description
Given the part-time nature of the role, priorities wi l be agreed weekly with the Service Manager. Core tasks revolve around CRM/data quality and referral administration. Other duties wi l be delivered by agreement and as capacity alows, so the role remains sustainable and the “must-do” work is completed reliably.
Key Responsibilities
CRM implementation, data quality, workflows and reporting
- Phase focus (first 6 months): Prioritise supporting the implementation and embedding of Cimplify CRM system, including data clean-up and migration, establishing clear ways of working, templates and workflows, as well as supporting the team to use the system consistently and confidently.
- Act as a day-to-day CRM and data champion, supporting staff with basic questions and liaising with the CRM supplier as needed.
- Support data migration and clean-up from spreadsheets and other systems into the CRM, checking accuracy, removing duplication and improving consistency.
- Maintain strong ongoing data quality and housekeeping (e.g. naming conventions, minimum data standards, duplicates, retention/archiving, configuration items, managing users).
- Help design and maintain efficient workflows and light-touch automations (e.g. referral tracking steps, reminders, task prompts, fo low-ups), reducing manual admin and improving consistency.
- Create and maintain dashboards and reporting views for different audiences (service team, CEO, trustees, funders) ensuring data is kept up to date and usable.
- Support the regular flow of insight into team meetings and contribute data/metrics for funder and annual reports in colaboration with the Service Manager, fundraisers and the CEO.
Referrals and service administration (trauma-informed)
- Provide practical programme admin support to the service team, as and when possible.
- Monitor shared inboxes, triaging messages, forwarding appropriately and supporting timely, sensitive responses and follow-up.
- Track referrals and service workflows: scheduling calls/meetings, sending emails, using templates and maintaining accurate records.
- Keep mailing lists up to date (including referrer communications where relevant) and send programme updates as required.
- Maintain confidentiality and handle sensitive information with care, following data protection and safeguarding procedures
Systems, documents and office administration
- Maintain clear filing and information systems (digital and paper), ensuring documents are easy to find and consistently stored.
- Support upkeep of key internal documents and templates (e.g. guidance notes, handbooks, simple policy documents), keeping versions tidy and up to date in colaboration with the Service Manager.
- Arrange meetings and room bookings; take minutes and maintain simple action trackers.
- Order and maintain office and programme supplies, keeping relevant inventories.
- Liaise with IT support regarding wi-fi, hardware or printer issues.
- Support the planning and administration of events (e.g. referrer events/open events/fundraising activities) as and when possible.
Personal Specification
Essential experience and skills
- Experience in an administrative role, carrying out a variety of administrative and general office duties.
- Strong organisation and prioritisation skills; able to maintain reliable records and systems with a focus on efficiency, quality and accuracy.
- Confident using digital tools (e.g. email, online documents), databases/CRMs/case management systems and AI tools (or confident in learning quickly).
- Strong understanding of confidentiality, data protection and handling sensitive information professionally (both in general and when using AI).
- Strong communication and customer service skills, with the ability to communicate sensitively and effectively (verbally and in writing) with a range of stakeholders.
- Confident working with processes and workflows; able to spot opportunities to streamline, standardise and reduce manual admin.
- Basic analytical confidence: able to pull key data and insights for reporting and decision-making.
- Ability to take initiative and work effectively both independently and collaboratively.
- Demonstrates an empathetic approach and commitment to trauma-informed, personcentred ways of working with women who may have experienced trauma.
Desirable experience and skills
- Experience supporting CRM implementation, data migration, and/or setting up dashboards and reporting views.
- Experience improving workflows and building simple automations/templates to reduce admin burden.
- Experience supporting monitoring, evaluation and learning data capture and reporting.
- Experience working in a charity, community, or frontline service setting, particularly with women impacted by trauma, exploitation, abuse or displacement.
Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.
Before accepting anyone for this role, we will ask you to participate in a Basic DBS check
We support female survivors of abuse, exploitation and displacement, equipping them with the confidence, knowledge and skills for a brighter future.

The client requests no contact from agencies or media sales.