Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for a Brand Manager to manage the development of the Battersea brand to achieve Brand and Marketing objectives.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Brand team

Within the Marketing & Commercial department sits the Brand team. Guardians of the Battersea brand, we bring our purpose – to be here for every dog and cat – to life creatively. We also offer guidance as to how to use the brand effectively so we can raise awareness and encourage more people to support our cause. We are responsible for product licensing and affiliates, with the goal to generate as much commercial income as possible to go straight into the vital care of Battersea’s animals.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Have you been successful in establishing B2B partnerships and are looking for a new challenge in the world of international development?  We are looking for someone who has the skills to identify, negotiate and secure high value corporate partnerships – recruiting new supporters and boosting the support from our current partners .  You will have established track record in sales or have already worked in corporate fundraising with another cause.

Sightsavers has a fantastic opportunity for an experienced Monitoring Evaluation and Learning Manager to join the Disability Inclusive Development Fund Management Team (DID FMT)

Location: Haywards Heath, UK (flexible locations and working arrangements within the UK may be considered)

This is a key role in a proactive and motivated fund management team. The Monitoring Evaluation and Learning Manager will support the Associate Programme Director in the strategic direction of the DID Programme’s Monitoring, Evaluation and Learning (MEL) strategy. They will be responsible for its technical direction, implementation and continuous improvement as well as the delivery of quality quarterly and annual reporting to FCDO.

The Monitoring Evaluation and Learning (MEL) Manager will lead a team of two Officers and a network of 11 technical MEL consortium partner representatives. They will direct the MEL team to that monitor, manage and support projects to progress and adhere to DID MEL requirements and processes throughout the project life cycle. They will work with the MEL Network to ensure the project M&E frameworks align to the MEL strategy and support achievement against the programme M&E results framework, theory of change and the DID business case.

The Monitoring Evaluation and Learning Manager will further develop and implement DID’s adaptive management approach that guides its oversight and reporting system of over 20 active projects.

This is a really involved role with a detailed job description which may be found by following the application link. The post holder will work in close collaboration with the Associate Director on partnership, contract and risk management and developing MEL for inclusive programming as applicable and is expected to travel up to 10 weeks per year.

The Monitoring Evaluation and Learning Manager will

• direct, implement and improve the DID programme’s MEAL strategy and its processes, tools and guidance
• be responsible for the management of the DID oversight and reporting system that supports the delivery of its adaptive management approach and donor reports
• develop and implement the DID programme’s data quality assurance processes, guidance, tools and activities to ensure robust Results Framework reporting
• manage the DID MEL Team, Lead the MEL Network and significantly contribute to the DID FMT’s programme management and DID programme governance groups

About you:

We are looking for an experienced, creative, insightful and proactive individual to provide strategic and technical MEL support and guidance. You will have:

• experience working in the international development, the humanitarian sector and/or relevant sector. Experience in a management role with direct reports preferable.

• experience in project management and programme monitoring, evaluation and learning with the ability to manage large, complex pieces of work and to produce key deliverables on time.
• experience in developing, rolling out and continuously improving MEL systems, process, tools and guidance.
• experience in complex stakeholder management or consortium management is an asset.

• an understanding of and commitment to equality of opportunity for people with disabilities.

• experience of producing analytical reports or communication materials for a wide range of audiences.

• experience in understanding and responding to the complexities of working across multiple countries and continents in an international development organisation.

The ideal candidate will be educated to at least degree level in a relevant field (international development/ relations, public health, education, gender studies, human geography or policy) and ideally to Master’s degree level with a strong grasp of disability inclusion.

We anticipate that remote interviews will take place on 17, 18 and 19 November 2020 and are keen to make a recruitment decision soon after this.

An opportunity has arisen for a Monitoring, Evaluation and Learning (MEL) Officer (maternity cover) to join the Development Programmes Unit (DPU).  As MEL Officer, you will support the implementation of the South Asia WASH Results Programme (SAWRP), which will involve SAWRP reporting, monitoring, verification and evaluation. You will support partners to plan for, document, report and achieve programme monitoring, verification and evaluation standards, and you will identify, capture and share learning. As part of your role, you will also support MEL activities for other large and complex grants and contracts in the DPU as needed. Plan International UK are currently leading the adaptation of the SAWRP programme due to Covid-19 with a final evaluation scheduled for January/February 2021.

Experience you will need includes:

• Strong quantitative and qualitative data processing and analysis skills

• Demonstrated ability to design learning processes and standards for teams and large consortium

• Collating and analysing monitoring and evaluation data from multiple sources to prepare succinct reports tailored for the needs of diverse audiences

• Supporting the design and delivery of training

• Experience of using participatory monitoring and evaluation methodologies, ideally with children and young people

• Experience of living and working in developing countries for international or local civil society organisations would be advantageous.

A Basic DBS check will be required, as the role involves visiting Plan projects (when travel is allowed).

How to Apply

Please click on the button below to apply

For further detail of this role, please see the job profile. Please refer closely to the Person Specification section during your application, to demonstrate your suitability for the role.

Plan International UK is committed to being an inclusive employer and we welcome applications from a diverse range of candidates, so that our workforce can be a good reflection of the world we live in and the children and communities we work with.

The deadline for applications is 9:00 am on Monday 2 November 2020.

Due to the nature of our work we follow rigorous safeguarding policies and procedures in our recruitment process. As a result, this role is subject to a Basic Disclosure check. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences.

ROLE SUMMARY

The role of Global Monitoring, Evaluation and Impact Manager is a crucial multi-disciplinary role to lead the efforts of measuring ProVeg International’s organisational and project-specific impact, continuously improving our practices and understanding the progress we are making towards reducing global animal consumption by 50% by the year 2040. 

The role will involve continuing the design and implementation of ProVeg International’s impact framework. This role leads on impact measurement across countries, for a huge variety of different interventions, across all departments, working closely with the International Operations, Fundraising, Communications & Research teams to communicate impact and findings to internal and external stakeholders.

RESPONSIBILITIES

1. Organisational Monitoring, Evaluation and Impact:

• Continually monitor and update existing Logical Models & Theory of Change approaches to evaluation and impact management across countries and departments to inform PVI’s work and strategic approach
• Contribute to the development, implementation and evaluation of impact strategies globally and, together with the Communications and Fundraising teams, disseminate overviews of our achievements through various channels (newsletters, website, social media, videos etc.)
• Support ad-hoc high-impact opportunities from PVI countries and external stakeholders, including for use in grants and other fundraising proposals
• Together with the International Fundraising and Communications teams, produce annual reports to illustrate the impact of PVI’s work and share learnings to our community and supporters
• Support all countries and departments to evaluate their own work and help to set up continuous learning mechanisms within and between teams (Design and deliver face-to-face and virtual workshops and trainings)
• Synthesize regional and international reporting into monthly reports measuring organizational progress toward global goals for leadership and fundraising teams; provide other reports and review as needed.

2. Project Monitoring, Evaluation and Impact:

• Guide and support regional leads, project teams, and leadership to develop a Monitoring, Evaluation and Impact Framework (incl. Measurable outcomes and impacts) for new and ongoing projects
• Oversee the Monitoring, Evaluation and Impact activities across all PVI’s projects
• Ensure regional leads, project teams, and leadership are collecting the necessary data and provide support with analysis and reporting if required
• Coordinate review meetings with Project Managers to capture and disseminate learnings
• Support Research and other departments with ad-hoc projects (i.e. research on problems’ causes and effects), and support approved research projects as required

3. Data Management:

• Oversee the collection and reporting of PVI’s KPIs for Quarterly and Annual OKRs
• Conduct regular quality checking and assurance of routinely collected data (lists) 
• Set up and ensure the integrity of the Global PVI Impact internal and external dashboards (Google Data Studio)
• Manage periodic data cleansing 
• Draw data from PVI’s database as requested by Country and Department functions 

QUALIFICATIONS

Knowledge and experience

Essential:

• At least 3 years’ experience working in a monitoring, evaluation and Impact role
• Strong understanding of impact practice
• Experience of designing, delivering and analysing monitoring, evaluation and Impact frameworks, systems and methodologies
• Experience of gathering and interpreting data
• Ability to create compelling internal and external reports
• Experience of using monitoring, evaluation and impact findings and analysis to inform operations and strategy
• Experience of managing databases and comfortable working with large volumes of data
• Good understanding of data management and GDPR
• Project management experience

Desirable:

• Experience working in the non-profit sector
• Experience working remotely and/or with an organisation that has remote workers
• Experience working in a global organisational context with multiple countries, partners, and stakeholders.
• Experience of CRM systems
• Experience with APIs

Skills and Attributes

• Strong Office Software skills (Google Docs, Google Sheets), especially strong proficiency in Google Sheets/Excel.
• Strong data collection and analysis skills (e.g., R, SPSS, APIs)
• Strong data visualisation skills (e.g., Google Data Studio)
• Strong survey software skills (e.g., Limesurvey, Jisc online surveys or similar)
• Strong written and verbal communication
• Attention to detail, accuracy and quality
• Highly motivated and self-driven with an ability to manage and prioritise own workload (a track record of setting and meeting deadlines, working under pressure and producing results, being thorough while also mindful of the nature of the organisation - a non-profit that requires regular impact assessments and achievements overviews)
• The ability to take initiative and to work both independently and collaboratively from a remote office environment.
• Strong interpersonal skills and personal authority to establish rapport with key stakeholders
• Experience in managing a project team

Personal Qualities

• Strong motivation to support the plant-based movement and alignment of your values with those of ProVeg International.

BENEFITS OF WORKING WITH US

• A strong organisational focus on personal development and designated training budget
• Flexibility around working arrangements
• And last but not least: Become part of a great team and work with us towards  a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet

WHEN?

Application deadline: 11th Oct 2020 (might be extended)
HR Phone interviews: 15/16 Oct
Online interviews with the manager: 26-30th October 2020
Start date: mid-Nov - 1 Dec 2020

FURTHER INFORMATION

Your application should include a cover letter and CV. Please tell us how you found this job ad. Please submit your application using our online form. (https://proveg-jobs.personio.de/job/257550?_pc=27797#apply/) Thank you!

If you have successfully made it to the long list of applicants, you will be invited for a phone interview, usually within two weeks of the application deadline. Should you be shortlisted, the next steps will be:

1. An online task.
2. A virtual face-to-face interview.
3. If applicable, an optional ‘trial day”, that includes the handling of tasks that are typical for the role you are applying for. This step helps us to get to know you and your way of working better and gives you a chance to get a full picture of the job and our organisation. 
4. The final decision may require an additional interview, usually with Senior Management.

JOB DETAILS

Reports to: International Operations Manager
Department: International Operations
Location: Remote (Ideally in Europe)
Hours: 40 hours per week

Job Title:  MEAL & Partnership Lead

Principal Location: Buea, Cameroon.

Contract: Full Time, 7 month fixed-term contract

Salary: £20,000 - £22,000 per annum 

Background

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 318,000 children to go to school and learn and supported over 29,000 families to set up businesses so they can afford the cost of educating their children.

We are looking for a motivated and dynamic candidate to lead on monitoring, evaluation, accountability and learning (MEAL) in an exciting emergency response project, and to drive the development of Street Child’s partner capacity development approach in Cameroon. 

Role Purpose

This role will lead on the MEAL and partner capacity building elements of a large multi-sectoral emergency response project.  This includes leading on the design and implementation of project monitoring, evaluation, accountability and learning frameworks/activities, as well as designing and driving a capacity development plan that is aligned to the needs of the partner and staff. 

Key Responsibilities

Project monitoring, evaluation, accountability and learning (60 %)

• Lead the design and implementation of the project MEAL framework, including MEAL plans, data collection processes, tools and methodologies
• Provide training and coaching to partners staff on the use of the MEAL system and tools 
• Support the project team to plan and conduct field (mobile) data collection and monitoring to ensure transparent, accurate and timely data collection
• Ensure timely data analysis for review and reporting purposes
• Work closely with the project team to design and manage beneficiary feedback mechanisms, including technical support on developing and monitoring an effective complaints and response mechanism (CRM)
• Actively promote sharing of learnings from assessments, reviews and evaluations internally and externally
• Collaborate with the project manager and other team members to ensure follow-up/action based on MEAL findings and recommendations  

Partnerships & Capacity Development (40%)

• With the support of the project manager and working closely with the partner team, drive the partner capacity development process including: capacity (self-)assessment, design capacity development plan, sourcing relevant training/coaching/mentoring support, tracking progress on capacity development plan
• Work with global partnerships team to ensure Cameroon approach is aligned to the global approach, and to contribute to sharing of lessons, tools, best practices
• Seek opportunities to allow Street Child to be involved in regional or national discussions on partnerships, capacity building and localisation

Person Specification

Education and Qualifications

Essential

• Educated to degree level or higher

Desirable

• Master’s degree in related field; or attendance at specific relevant training courses

Experience and Knowledge

Essential

• Previous M&E and/or programmes experience within the humanitarian field, working in complex and volatile contexts

• Demonstrated experience developing M&E tools including MEAL frameworks, indicators, qualitative and quantitative data collection tools etc.
• Strong working knowledge of humanitarian standards and principles of good practice 
• Experience in capacity building and team building

Desirable

• Experience and/or knowledge working on education in emergencies and/or child protection in emergencies programming
• Experience working in support of local partners

Skills and Abilities

Essential

• Excellent spoken and written English
• Self-starter with ability to assess problems and recommend solutions
• Ability to work under pressure and to tight deadlines
• Adaptable and able to work flexibly as a part of a diverse team

Desirable

• Proven coaching/capacity building skills and organisational development experience

Other

• Able and willing to travel, sometimes in insecure environments

Benefits

Attractive benefits are included – details available on request. Please note that this role is unaccompanied and not suitable for candidates looking for a family posting.

Apply Now

Please click 'How to Apply' to see full details of where to send your application. Closing date for applications is midnight UK time on Friday 30th October. We will review applications as they are received and reserve the right to bring forward the closing date. Pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy. Street Child welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Operations and Development Lead/ Manager

• Location: Home Working & CHAS (Bristol) Housing Advice Service, The Assisi Centre, BS5 0RE
• Hours and leave: 28-35 hours per week (negotiable) 25 days leave + Bank Holidays (pro-rata)
• Salary: £24,313 -  £35,934 (pro rata) dependent on experience
• Contract: 12 month fixed term ( extension subject to performance and funding)

About CHAS

We are a small yet highly ambitious charity, and have used the last few years to begin a journey of substantial change and growth. We’ve formalised our internal structures, expanded our staff team and developed a growing portfolio of additional projects and partnerships. CHAS have a special place in Bristol and the local community, offering a high-quality advice service and community partnership projects since 1965.

CHAS offer advice, advocacy and practical, hands-on support to prevent homelessness and keep people in their homes. The need for our service and quality housing advice has never been higher, and it is vital we grow sustainably to play our role in helping Bristol meet this need, maximise our impact and influence real change.

Our values and culture

With dedication and commitment, CHAS work creatively and inclusively to put people first. CHAS empower people to take action, resolve issues and move forward with their lives. We are committed to doing a lot with a little, and driving forward positive change; this feeds into our ethos within the charity and our partnerships.

Within our small team of six, we have a strong culture of mutual support. We have been working remotely during lockdown, but stay in regular contact. CHAS has a flexible working policy so staff organise their working day around core hours. We frequently have interns and assistants working alongside us, driving forward new ideas and projects such as our new digital strategy.

The opportunity 

Our Covid-19 response has resulted in a larger staff team, increased project and contract management, more reporting, and ultimately more referrals into the advice service.

A key new funder, Community Justice Foundation, has committed to fund the first 5 months of this post, to ensure CHAS is able to continue responding in a managed way. This key new position will secure the charity's sustainability, while supporting the staff and service to develop and grow.

As CHAS' Operations & Development Lead/ Manager you will be ambitious, passionate and committed, with the energy and experience to play a key role in shaping and influencing the next stage of our development. This is a new position within the charity, inheriting many of the operational responsibilities that currently lie with the Director. There is therefore ample opportunity to shape the role and make it your own.

Working closely with the Director and Advice Service Lead, you will ensure the charity’s day-to-day operations run efficiently as we develop and grow, supporting processes such as IT, quality, finance & reporting; whilst driving change and development within the service. The position will be supported by our team of external consultants (HR, IT, Fundraising) and trustees with specific expertise (including H&S). 

About you

We are advertising a Lead/ Manager position, as in addition to relevant experience we are seeking the right energy and enthusiasm to drive forward positive change. You might be a senior manager looking for a new, dynamic challenge, you might be relatively new to management but in possession of the skills and aptitudes to excel in this role.

Either way, you’ll have exceptional communication skills, a positive attitude and the ability to thrive in a creative, collaborative and committed team. We are looking for a highly organised and process- orientated person to fulfil this role.

What we offer

• An enhanced holiday entitlement
• A flexible working policy
• 5% employer pension contributions
• Subject to successful completion of a probation period, enhanced sick pay
• Access to our Employee Assistance Programme
• Development opportunities
   

The deadline for application is 5pm on 26th October.

INASP work with a global network of partners to strengthen research and knowledge system for development. We believe that contributing to stronger and more equitable knowledge ecosystems will enable and empower knowledge producers and users to address the key development challenges and improve lives. To realise this, we work to strengthen the capacity of individuals and institutions to produce, share and use research and knowledge, in support of national development. 

Since our inception, INASP has designed and delivered hundreds of effective capacity building interventions and programmes to make knowledge systems more equitable in 25 countries. We work across the research to knowledge system with a focus on the areas research capacity, evidence for policy & practice and higher education & learning.

The Work

INASP has successfully amassed significant data in a variety of thematics areas in which it works. Much of this data has been gathered through various forms of feedback - both self-reported and observed through participatory processes. While some of this data has been analysed and incorporated into programme development, there remain significant sets of data which we are yet to interrogate and to fully understand and document their significance. These pieces of work intend to accomplish that - pool together our diverse sets of data from different projects, and meta-analyse them. INASP intends to use this exercise to help us document the signification and publish INASP's contribution to the wider field or sector.

The Purpose

INASP wishes to produce a set of discussion papers to report on the impact of our work, and on other significant and “deeper learning” from our work. The work of the consultant will contribute to the writing of these reports. This project will draw primarily on INASP’s existing databases as well as undertake a significant literature review/update an existing one to locate our work and these findings within the broader scholarship. The comprehensive synthesis of the evidence we have gathered to date will help inform the development of INASP’s work going forward. 

The Roles 

Reporting to the Head of Monitoring, Evaluation, Research and Learning.

Consultant to undertake meta-analysis of INASP's research capacity development data

This project will focus on Research Capacity primarily to deepen our understanding of the effectiveness of new and evolving technology-enhanced capacity development approaches currently in use at INASP. We will look at the effectiveness of digital and technology-enhanced approaches in our research capacity work, and the impact of INASP’s digital learning platforms and communities, to support researchers and other knowledge actors in the South broadly, and specifically as a collaborative tool to enable and support peer learning.

Consultant to undertake meta-analyses of INASP's data on Higher Education

This project will focus on undergraduate teaching and learning in higher education in East Africa primarily to deepen our understanding of what factors within East African universities (focusing on 4 specific institutions) influence the extent to which universities are able to introduceand embed critical thinking, problem-solving, gender-responsive, and broadly, more analytical approaches to teaching and learning. From this we aim to derive key lessons that will enable us to strengthen and expand our work both with our existing partner universities and more broadly within and outside Africa.

Consultant to undertake meta-analyses of INASP's data on capacity for evidence use in the public sector

This project will focus on how to build capacity for evidence use in the public sector. The project offers an opportunity to assist INASP systematise its learning across multiple projects in this area over the past decade; and to understand our contributions to the wider sector.

Skills and Qualifications

The consultants will collate and synthesise large volumes of data and research to deliver a high-quality evidence review to agreed deadlines. They will have strong research (both quantitative and qualitative) skills, a proactive approach to understanding INASP’s work, including asking questions to fill in knowledge/ data gaps. It is essential therefore that the consultant is able to work effectively independently with regular consultation. 

We are looking for highly motivated researchers, equipped with a PhD or equivalent experience in any of the social science or humanities fields. You will have:  

Essential  

• A PhD, or near to completion of a PhD or a research-based Masters with significant research experience  
• Quantitative research skills including excellent knowledge of relevant statistic techniques   
• Qualitative research skills including excellent knowledge of some of its methods and their application
• Excellent writing ability, ideally demonstrated by publications in either peer reviewed journals and/or published working papers by recognised organisations.  
• A love of data, its exploration and interrogation to uncover non-obvious and hidden learning or findings where they exist  
• Ability to write and refine reports, journal articles, and/or discussion papers 

The project will be undertaken remotely over a 2-month period, at a salary of £26K per annum (prorated). 

Full job descriptions are available on our website: https://www.inasp.info/about/vacancies

Please note: you must be eligible to live and work in the United Kingdom in accordance with the Immigration, Asylum and Nationality Act 2006. We cannot sponsor anyone who does not already have this right and in order to be considered for this post you will need to provide proof of your right to work in the UK. If in doubt of your status, see the UK Government’s website for clarification.

The closing date for applications is Saturday, 31 October. Applicants will be reviewed on a rolling basis.

INASP is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment, respecting diversity and avoiding unlawful discrimination at recruitment and during employment. We welcome applications from all suitably qualified individuals regardless of their race, gender identity, biological sex, disability, religion/belief, sexual orientation or age.

Applications from people with disabilities, or those with health problems, are welcome and will be given full consideration.  Please inform us of any help or special equipment you might need in order to carry out the duties outlined in the job description, attend for interview, or participate in the recruitment process:

Please note we reserve the right to close applications early if a large number of applications are received

35 hours per week / Permanent

Remote Working / UK Flexible

Closing date: 25th October 2020

Interview date: w/c: 2nd November 2020

The Evaluation & Impact Officer is responsible for managing the monitoring and evaluation of a wide range of end of life care services delivered by Marie Curie. This will include using your qualitative and quantitative analytical skills to provide insight into what these data mean for the charity.

With an expertise in analysis, evaluation techniques, qualitative and quantitative research and survey methodologies, you will have the ability to present information clearly, concisely and appropriately for an intended audience, both in writing and in person.

Proven track record of collecting, analysing and presenting evaluation data to a high standard along with formal training in quantitative and qualitative research methods are essential.

Your covering letter should tell us why you want this role and how you meet the requirements of the job description responsibilities and person specification.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory standard criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

An exciting opportunity to be an Evaluation Support Officer working for an expanding education charity based in Central London.

Client Details

An expanding education charity based in Central London, seeking a permanent Evaluation Support Officer.

Description

The Evaluation Support Officer working for an expanding education charity based in Central London will be responsible for:

• Coordinating calls and preparing grant agreements for the team
• Collecting, processing and inputting data to highest accuracy
• Arranging and coordinating external meetings and events
• Proofreading and editing documents
• Supporting data protection compliance monitoring activities

Profile

The Evaluation Support Officer working for an expanding education charity based in Central London will have:

• Experience in an Administrative role, or experience in a similar position
• An ability to multi-task and prioritise conflicting tasks
• A desire and passion to work within the charity sector, ideally with experience in the sector
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Excellent communication skills, both written and verbal
• An ability to work independently under pressure

Job Offer

A salary of £25,000-30,000, plus annual leave and pension.

About Blackpool Centre for Early Child Development

Blackpool Centre for Early Child Development (CECD) is the engine room of the Better Start Partnership, the Centre ensures that the vision and ambition of the partnership is translated into action and results. The Centre gives leadership and strategic direction to the partnership and ensures that all partners are actively engaged in the delivery and co-production of services.

The Centre is a multidisciplinary team which includes, Programme and Community Development, Research and Evaluation, Communications, Business Support and Data Management. The centre is building local capacity and expertise by ensuring the latest knowledge and processes are adopted in Blackpool and the learning of what works then cascaded nationally and internationally.

The research team currently works on approximately 29 different projects each with differing qualitative and quantitative elements designed to be commensurate with the size, required robustness and timescales agreed with project leads. Common work plans include conducting literature reviews to support programme design, reviewing implementation processes, conducting pilots, feasibility and acceptability evaluations, exploring their potential impact, and writing reports for a variety of audiences to disseminate learning. Interventions include those focused on diet and nutrition, speech, language and communication, social and emotional development, community-based, workforce development and systems change.

The Research and Evaluation Officer will ensure that their projects have evaluations integrated into their design, and that monitoring is effective and meaningful through implementation and delivery over time. They will also provide support  to the rest of the team and be skilled in all aspects of research and evaluation and their methodologies.

There will be consideration for part-time roles alongside full-time opportunities.

Previous applicants need not apply.

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract with potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

We also have a vacancy for a:

Thinking Space Facilitator:  £60 - £65 per hour depending on experience

Start in September 2020 - Bi-weekly Sessions - 1 Year Contract

The Claudia Jones Organisation and the Tavistock & Portman NHS Foundation Trust is seeking a Facilitator for their therapeutic Thinking Space group for women of African and Caribbean heritage who have experienced trauma.

HOW TO APPLY

Please email a CV and cover letter with the Subject: Operations Manager. The cover letter should detail where you saw the role advertised, how you meet the person specification and why you are interested in the role in no more than 2 sides of A4.

If you wish to express an interest in the Facilitator’s Role, please send an email to address in this job advert  for job description and specification.

Please write the Name of the Post in the Subject Line of Your Email.

We will close the applications as soon as we have received sufficient applications.

An enhanced DBS disclosure is a requirement for all post and 2 references.

Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). All posts are subject to an enhanced vetting and barring check. No agencies please.

JOB DESCRIPTION

OPERATIONS MANAGER

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract – Potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

OUR BACKGROUND Claudia Jones Organisation (CJO) is one of the few African Caribbean Women and Families organisations in London. Founded in 1982 at the request of Caribbean women, CJO delivers family centred services for women with children age 0-17, gender-based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families. CJO is committed to a culture of bold leadership, innovation in all aspects of our work, partnerships and most crucially, accountability to those we serve.

Our National Lottery Community Fund project builds on our earlier Hackney Women’s Haven partnership services that sought to foster women’s freedom from violence, discrimination, and exclusion, supporting women to stay safe and make positive changes to their lives. The focus of our work under this role will be to foster a therapeutic approach to providing a cohesive specialist support service for African Caribbean heritage women and families. This will include working within CJO’s Community-based Approach to Wellbeing through Specialist women and families service by us and for us.

PURPOSE This is a key role in the Senior Management Team, responsible for ensuring that the Central Services of the charity meets the strategic objectives and values of the Organisation.  This role deputises for the Executive Director.  In collaboration with the Director, the Operations Manager is responsible for overseeing an ambitious fundraising strategy, as well as managing the HR, payroll, and finance functions. You will ensure organisational effectiveness jointly with the Director by providing leadership for the organisation's operational planning, working closely with other Senior Managers, staff and volunteer team, contributing to the development and implementation of organisational strategies, policies and practices in accordance with CJO’s overall strategy. This position is key in supporting the Board of Trustees, clinical, administrative staff, volunteers and, centrally, in ensuring service users are welcomed and related to consistently in a warm and respectful manner.

Duties and responsibilities:

Operations:  Counselling/Therapeutic, Casework and Administrative Work:

• To ensure effective systems are in place to manage the processes of the referral, assessment, and on-going support for service users to ensure ongoing communication with and between referrers, service users, support staff and therapists.
• To ensure that the organisation is compliant with Data Protection Regulations, acting as the Data Protection Officer for CJO and supporting staff and volunteers in maintaining the security and confidentiality of service users, members, and volunteers.
• To support all staff and volunteers in carrying out the essential administrative tasks needed for the governance and smooth running of the CJO including supporting attendance for individual and group sessions, particularly bearing in mind that the majority of staff and volunteers are part-time, sessional or voluntary and have a variety of other commitments outside of CJO.
• To ensure that CJO staff and volunteers are informed of and put into practice the charity’s policies for the safeguarding of children and vulnerable adults, health and safety, risk management and equality and diversity.
• To co-ordinate the regular therapeutic group meetings for staff, volunteers and service users held regularly.
• To facilitate communications with service users, staff, trustees, and outside agencies in the network around existing and new partnerships including lawyers, clinical agencies, social services and education departments, community organisations, and funders.
• To liaise with staff and agencies with regards to specialist reports and letters for the different stages of support to ensure the timely submission of high-quality reports in line with deadlines provided by funders, lawyers, statutory agencies, and others.
• To manage the facilities of the organisation and its cleaning and hall/room hiring.

Financial Administration and Management:

• Working with the Finance Assistant and Management Accountant to ensure the timely delivery of regular, accurate financial reporting information and financial forecasts in the most effective form for the trustees, finance committee and staff.
• In conjunction with the Management Accountant and Consultant Fundraiser, to co-ordinate the annual budgeting, financial planning, and fundraising processes with the Director.
• To ensure the effective operation of the centre’s financial management and reporting systems, maintaining up-to-date and accurate financial administration records, including clear records of all cash expenditure.
• To oversee monthly and quarterly assessments and forecasts of the organisation’s financial performance against budget, financial and operational goals.
• To reconcile monthly financial activity, consistently monitoring organisational cashflow.
• To manage day-to-day processing of accounts receivable and payable, ensuring invoices for work carried out by staff are raised and purchase invoices are paid in a timely manner.
• To coordinate all withdrawals, deposits, and any communication with the bank, as required.
• To work with the Management Accountant in the preparation of information for the annual audit and its submission to Auditors.
• To fulfil all HMRC related requirements in conjunction with the Management Accountant.
• To keep records for the purpose of claiming Gift Aid.

Human Resources and Support:

• To work with the Director, staff, and volunteers to create an environment in which all service users, staff, volunteers, and visitors are appropriately welcomed and supported in a respectful, open, and warm manner.
• In consultation with the Director and Board of Trustees, to develop policies and procedures in volunteer and staff management, ensuring staff and volunteers are fully aware of and trained in these practices and in CJO’s organisational values.
• To manage and supervise the work of the Reception Admin Assistant, Finance Admin, Facilities worker, and admin volunteers.
• To manage the recruitment process for new staff and volunteers including assisting in the preparation of job descriptions, advertising roles, the organisation of and participation in interviews, follow up on references and carrying out DBS checks, organising contracts, assisting in the production of induction materials and ensuring that a proper induction takes place.
• To maintain personnel and employment records, as required by law.
• To co-ordinate training for staff and volunteers in consultation with the Director, other Managers, and staff/volunteer team.
• To develop and implement a mentoring scheme for CJO.
• To be attuned to the needs of the community, dropping into CJO, providing assistance and support as required or signposting to other members of staff, as necessary.
• To provide guidance to other staff in the short-term absence of other senior staff (sickness/annual leave/training).

Fundraising:

• To work with the Director and Consultant Fundraiser to ensure that the CJO has an ambitious and effective fundraising strategy, working to diversify the charity’s funding streams.
• To work in conjunction with the Consultant Fundraiser in the preparation of high-quality detailed bids for capital and revenue funds from relevant donors based on detailed information about.
• To schedule and coordinate the receipt of grant payments and to work with the team to prepare comprehensive grant reports to all trusts and foundations in line with the donors reporting requirements.

• To carry out administration required for receipt of all donations including standing orders and CAF cheques and overseeing the upkeep of the beneficiary, donor, and funder database in line with GDPR and Data Protection Procedures.
• To work with the Consultant Fundraiser, Admin finance in the development of a major individual donor programme.

• To communicate with relevant grant managers, keeping them up to date with organisational developments, events, and activities.
• To foster an open, involved, and authentic communication with donors, encouraging donors to visit CJO.

Organisational Effectiveness:

• To coordinate the annual monitoring and evaluation process in consultation with the Director and the external evaluation team.
• To work with the Director to ensure that CJO complies in all its roles and activities with all relevant legislation, including that applicable to Charities and Companies.  This task also encompasses taking the minutes of Trustees and Finance Committee Meetings, keeping company records up to date at both Companies House and the Charity Commission, ensuring all company records are clear and up-to-date to enable smooth filing of Annual Reports and Reviews each year.
• To liaise with the landlord and CJO’s Trustees in relation to premises management including renewing building usage and organising repairs, additional room hire, etc, as necessary.
• To increase the effectiveness and efficiency of CJO’s operations through reviewing and developing initiatives to improve each function - HR, IT, Finance, Fundraising, Administration, staff support as necessary

Risk Management:

• To work with the Director, Service Manager and Clinical Lead and Trustees in the development, implementation, review and maintenance of Baobab’s risk management matrix, particularly as it relates to risks for service users and young people of suicide, aggressive behaviour and deterioration in mental health.
• To ensure statutory compliance with Health and Safety and other relevant legislation, conducting risk assessments, monitoring performance, and reviewing procedures.
• To ensure the correct organisational insurance policies are in place.

Public Events:

• In consultation with the Director to plan, implement, monitor and evaluate a broad range of public events (such as regular ‘The AGM, Black History Quiz, International Women’s Day, CJO  Talks’ Seminar series) and training activities related to the needs of our service users.  
• Assist in preparation of materials for teaching and training sessions for professionals in the networks around our service provision.

Other duties

• To undertake other duties which may be regarded within the nature of the post, in discussion with the Director.
• To engage in regular managerial supervision with the Director.
• To participate in training and CPD

PERSON SPECIFICATION

Specification

Essential

Desirable

Qualifications,

Education & Training

Education to degree level or equivalent professional experience

Knowledge of a range of computer packages (e.g. Word, Excel, PowerPoint, Outlook, and accounting software).

Knowledge of data protection legislation.

Management accounting

Experience

At least 5 years office and/or operations management experience in a small organisation.

Experience of managing a team

Experience of financial administration such as petty cash handling, issuing, and paying invoices, book-keeping using accounting software, financial management information, Website

Experience of GBV services and women only services in the BAME voluntary sector.

Experience of setting up and maintaining office systems

Facilities management experience

Project management experience

Experience of setting and working to targets, budgets, and deadlines

Experience of developing funding bids

Experience of producing reports of organisational outcomes, outputs, and financial activity.

Experience of identifying opportunities, planning new activities, and managing change.

Experience of working in a BAME organisation/ service which promotes the rights of vulnerable women and families with multiple disadvantages.

Experience of asylum seeking or refugee issues

Experience of working within a women and families services children, adolescents, and young adults with mental health problems

Event management experience

Experience of editing documents and preparing publications

Skills, Attributes & Competencies

A very high level of self-management with ability to manage own workload, time and prioritise effectively with competing deadlines

Excellent organisational skills and the ability to multitask

Achievement orientation

Analytical thinking with the ability to examine what lies under the surface, anticipate what is needed together

High level of accuracy and attention to detail

High level of numeracy

Ability to multitask in the face of multiple demands

Ability to use initiative and be creative in the face of problems

Excellent interpersonal skills with adults, children, young people, staff, and visitors and a warm, interested and involved manner while maintaining professional boundaries

High levels of sensitivity, emotional intelligence, and resilience

Ability to work as a member of a team, seeking support from colleagues as appropriate

Commitment, Values & Motivation

To work in ways that promote a multicultural, multi faith environment with a genuine commitment to equal opportunities

To inform oneself about the external political environment towards African heritage communities and the different contexts that, young people, women girls, and families life situations which they find themselves in the UK.

To work in ways that promote human rights

To understand and work towards meeting the diverse needs of the African Heritage community who have experienced violence and who consequently function in unstable and chaotic ways.

To work in a therapeutic community

To want to make a difference in the lives of those who access our services.

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