Data monitoring and evaluation manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part time 3.5 days per week (26.25 hours)
Line Manager: Academic Principal
Team: Training / Training Administration
Location: Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week)
Salary: £24,524 per annum pro rata + benefits
Start date: As soon as possible
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
We are seeking a detail-oriented Compliance Officer to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity. The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.
Key Responsibilities
- Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
- Collaborate with senior management and other department heads to ensure compliance
- Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
- Serve as the point of contact for regulatory bodies and external auditors
- Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
- Use external student data systems – such as HESA / Salesforce
- Perform research to remain informed regarding higher educational and other compliance requirements
- Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
- Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
- Record findings accurately and follow up with senior management to ensure that issues are rectified
- Conduct investigations to discover the root cause of compliance problems when they arise
- Develop systems for data collection, tracking, managing and reporting
- As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
- Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
- Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
- Maintain records of all data processing activities within the College
- Conduct audits to ensure compliance and to address potential issues
- Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College.
- Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations
Qualifications and Skills
Essential
Educated to degree level
Excellent written and verbal communication skills, and ability to promote the college
Strong organisational skills and ability to meet tight deadlines
Ability to multi-task, use initiative and prioritise
Excellent attention to detail with proof-reading skills and decision-making capability
Familiarity with compliance tools and systems
High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint
Ability to interpret complex legal and regulatory documents such as contracts
Desirable
Experience in a legal, audit or risk management role
Project management skills, using project plans and trackers
HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems
Experience
Essential
Experience in a similar compliance role
A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.
Demonstrated proactive approaches to problem-solving
Expertise and knowledge of best practice in Compliance and GDPR
Succinct minute taking
Desirable
Experience in a compliance role in higher education or an academic institution
Aptitude and Values
Essential
Professional, approachable and sensitive to those of other cultures
A resourceful team-player, with the ability to also be extremely effective independently
Calm under pressure with proven ability to meet targets and deadlines
Able to work in a changing environment
A heart for Christian cross-cultural mission
High standard of integrity and ethics
Other Information
§ This role is located at our site in Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week).
§ It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.
§ All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.
§ If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR
§ Applicants must have the right to work in the UK.
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days if on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
Digital Communications Officer
Maternity Cover (Jan 2026 - Jan 2027)
Hybrid / London
Starting from £36,272 + benefits
We’re looking for a Digital Communications Officer to support the Digital Communications Manager in promoting, strengthening, and protecting the reputation of the Academy by delivering and evaluating digital campaigns across key communications channels that engage and influence new and existing audiences.
You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy, including social media channels (LinkedIn, X, Instagram, Bluesky and YouTube), email and our website. You will work closely and collaboratively with colleagues across the Academy and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.
What you will be doing
- Preparing engaging written and visual content for social media, email campaigns and the Academy website in collaboration with the Digital Communications Manager, Creative Content Manager and the wider communications team.
- Working on projects and tasks across social, email, website and content creation as required.
- Implementing evidence-based digital comms plans, focusing on optimisation, consistency, accessibility, engagement and impact.
- Working with colleagues to identify and action digital opportunities and projects, connecting with diverse audiences and stakeholders, while being aware of new technologies, such as AI, with consideration to ethics and reputational risk.
- Embedding user experience, accessibility, and audience needs throughout your work.
- Effectively recording and monitoring digital data and metrics, adopting a data-driven approach to projects.
- Using our email marketing and CRM platforms, Dotdigital and Salesforce, to manage and deliver email campaigns.
- Supporting the capture and editing of short-form video content and post as part of multi-platform campaigns.
- Developing and maintaining effective working links with appropriate representatives at peer organisations, including other National Academies, Government departments, universities and research funders.
What you bring to the role
- An interest in science and health communications.
- Knowledge of digital communications platforms, such as content management systems (CMS), customer relationship management (CRM) systems, and email marketing platforms.
- An interest in current social media and digital trends, including the production and use of short-form video content.
- Skills in digital monitoring, evaluation and reporting, including knowledge of reporting tools for social media, email marketing and websites, ideally including Google Analytics.
- Excellent written and verbal communication skills with an eye for visual content design, plus the ability to turn written copy into engaging and accessible digital content for use across social media, websites and email.
- Being a team player who enjoys working collaboratively and supporting colleagues.
- Possessing strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Anticipating reputational risks and taking ownership to ensure robust results, alongside being able to work flexibly and to deadlines on reactive communications projects.
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave, including Christmas closure dates, plus bank holidays (pro rata)
- Regular organisation-wide Wellbeing Days
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Vitality Private Medical Insurance, on completion of probation
- SimplyHealth Cash Plans, on completion of probation
- Season ticket travel loan (interest-free), on completion of probation
- Cycle to work scheme, available on completion of probation
- Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class Pass
- Staff training to support your development, including EDI training
For more information and to apply, please visit our careers page.
Closing date: 8 December 2025.
Interview date: 17/18 December 2025 (held online).
Please note we are unable to offer visa sponsorship.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.
You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.
We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DATA, IMPACT AND EVALUATION OFFICER
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
About the role
We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.
The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.
This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.
You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.
Key responsibilities
1. Data and systems
-
Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement.
-
Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work.
-
Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight.
-
Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements.
-
Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from.
-
Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection
2. Analysis and reporting (supporting fundraising and contracts)
-
Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports.
-
Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders.
-
Contribute to reporting cycles and project monitoring for grants and commissioned work.
-
Help identify and articulate trends or insights that strengthen our funding cases and future proposals.
3. Demonstrate and evidence impact
-
Analyse quantitative and qualitative data to show outcomes, learning and social impact.
-
Produce clear, engaging reports and summaries for internal learning and external audiences.
-
Develop or refine theories of change and outcome measures that capture relational and person-centred change.
-
Draw on wider research and evidence to contextualise and strengthen our impact story.
4. Stories and case studies
-
Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care.
-
Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life.
-
Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns.
5. Support service improvement and learning
-
Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating.
-
Provide practical training and tools to build confidence and data literacy across teams.
-
Support Directors and Leads to interpret learning and feed insights into service design and development.
Onboarding and immersion
-
Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities.
-
Use this experience to ground frameworks, reporting and data practices in the lived reality of our work.
About you
We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.
You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.
Essential
-
Experience in monitoring, evaluation, data or research within a charity, public sector or community setting.
-
Experience working with CRM or case management systems.
-
Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI.
-
Ability to design or refine data collection frameworks and indicators.
-
Excellent written communication, able to translate data into compelling insight and learning.
-
Strong relationship-building and influencing skills, with the ability to collaborate across teams.
-
Organised and self-motivated, with attention to detail and follow-through.
-
Reflective and values-driven, comfortable with complexity and nuance.
Desirable
-
Understanding of relational or trauma-informed approaches to care and support.
-
Experience in the mental health, social care or community sector.
-
Experience supporting organisational learning or delivering training.
-
Qualification in social research, data science, or a related field.
Please make sure you fully read the information pack for this role and tailor your CV and answers to the "written statement" screening questions to match our criteria.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.

The client requests no contact from agencies or media sales.
Contract: Permanent (37.5 hours per week)
Salary: £61,680 - £73,378 per annum (London)
Closing Date: Friday 28th November
Interviews will be held w/c Monday 1st December
Please note, we may close this advert early if we receive a high volume of applications.
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Head of Data Analytics and Evaluation to lead our Data and Analytics Team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 15,000 young people each year.
About the role
As Head of Data Analytics and Evaluation, you will lead the development and delivery of a comprehensive data strategy, embedding data-informed decision-making across all levels of the organisation. You’ll ensure robust systems, insightful analytics, and effective evaluation frameworks underpin our mission to end youth homelessness by 2037. Working collaboratively with Technology, Compliance, Programme Management, and other key functions, you’ll align our digital platforms and data capabilities with organisational needs—empowering colleagues with timely, actionable insights and championing ethical, innovative use of data and AI. You’ll play a pivotal role in business and digital transformation, ensuring our impact is clearly demonstrated and communicated to all stakeholders.
Hybrid Working
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- You have significant experience leading data, analytics, or evaluation teams in complex organisations.
- You possess advanced skills in Microsoft platforms (including Power BI and Fabric) and digital ecosystems.
- You are adept at developing and delivering data strategies and digital transformation projects.
- You demonstrate strong leadership, collaboration, and stakeholder engagement skills.
- You have a deep understanding of AI use cases, risks, and ethical considerations.
- You are skilled in business case development, budget management, and resource planning.
What you’ll be doing
- Developing and implementing a data strategy that enables data-informed decision-making at all levels, ensuring it is integrated into organisational planning and drives continuous improvement. You’ll monitor and report on data maturity, supporting teams to use data effectively.
- Providing accessible, timely, and relevant analytics and reporting to support programme delivery and organisational learning. You’ll ensure performance dashboards and self-service reporting tools are widely adopted and valued by stakeholders.
- Leading the design and delivery of rigorous evaluation frameworks, ensuring the impact of our programmes is demonstrable and well-communicated. You’ll produce and disseminate impact reports, using evaluation findings to inform ongoing improvement.
- Managing and developing a high-performing Data Analytics and Evaluation team, promoting a culture of collaboration, continuous learning, and alignment with our organisational values. You’ll oversee business planning, budgeting, and resource allocation for the team, to ensure effective delivery of objectives.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people based on their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Head of Data Analytics and Evaluation click ‘Apply’ now!
The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking a detail-oriented and analytical Data & Performance Lead to play a vital role in our Education and Training team.
This is an exciting opportunity to ensure that data and insight drive the quality, impact and growth of our learning provision. You’ll manage and develop our systems for tracking learner journeys, performance outcomes and funding requirements- helping us to continuously improve and tell the story of our impact.
We’re looking for someone who enjoys working with data, has an eye for accuracy and process improvement, and is passionate about using evidence to make a difference. If you’re a methodical thinker with strong analytical and organisational skills, we’d love to hear from you.
About High Trees
High Trees Community Development Trust has been rooted in the local community in Lambeth for over 27 years. We deliver education and training, employment support, community action, children and young peoples services, and research and capacity building- in partnership with local people and organisations, working together to build stronger communities and create meaningful change.
We are recognised for our collaborative approach, our long-term partnerships, and our commitment to equity, learning and community leadership.
At High Trees, you’ll join a collaborative, supportive and values-driven team. You’ll have the opportunity to shape data practices that directly improve outcomes for learners and communities, and contribute to a dynamic organisation committed to learning and impact and play a key role in a growing organisation that values both people and performance.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unlock the Power of Data to Transform Education Across Africa. Join PEAS as our next Global Data Officer and help drive real impact for young people in hard-to-reach communities.
About PEAS
PEAS (Promoting Equality in African Schools) is a not-for-profit organisation dedicated to expanding access to inclusive, quality secondary education across Sub-Saharan Africa. Our vision is a world where all children enjoy an education that unlocks their full potential. With 46 schools across Uganda and Zambia, we deliver high-quality, low-cost education in marginalised communities and work hand-in-hand with governments to ensure all young people can learn in a safe, inclusive environment. Each year, we support over 200,000 young people across Uganda, Zambia, and Ghana.
The Role: Global Data Officer
As Global Data Officer, you will play a key role in strengthening the availability and use of high-quality data for decision-making at PEAS. You’ll work across both our Monitoring, Evaluation and Learning (MEL) and Data Development teams, combining strong technical skills in Python, SQL, and Excel with a passion for using data to drive impact. You’ll support teams to understand and interpret data, develop dashboards to unlock real-time insights, and coordinate research and evaluations that shape our programmes and improve outcomes for students.
Key Responsibilities
- Support the development and implementation of MEL workplans across all countries of operation.
- Guide the development and rollout of MEL tools and processes for data collection and analysis.
- Quality assure data analysis and conduct ad hoc special projects.
- Work with the Data Developer to roll out the PEAS Real Time Learning (RTL) tool and maintain data platforms.
- Develop and maintain Databricks pipelines for data extraction, loading, and transformation.
- Provide professional development support to MEL colleagues globally and coordinate MEL Global calls.
- Support external research, evaluations, and reporting commitments.
Who We’re Looking For
- Bachelor’s degree in computer science, mathematics, sciences, or a related field.
- Strong Excel skills and experience with Python and SQL.
- Skills in data or statistical analysis, with the ability to create high-quality data visualisations.
- At least 2 years’ experience in a data role, or a graduate with a strong desire to move into data sciences.
- Excellent organisational and communication skills, with a passion for using technical solutions to achieve PEAS’ mission.
- Experience in education programmes in low-resource settings (Uganda, Zambia, Ghana) is desirable but not essential.
Why Join PEAS?
- Be part of a small, supportive, and values-driven team making a real difference.
- Flexible working options, including remote working and flexible hours.
- Opportunity to develop your skills and contribute to impactful programmes.
How to Apply
To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.
Applicants will be asked to complete an assessment which will assess skills on Python, SQL and Excel.
The closing date for applications is Wednesday 26th November 2025 at 17:00 UK time. Applications will be reviewed on a rolling basis and may close early if a high number of suitable candidates is received.
PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief launched the Specialist Training and Employment Programme (STEP) in 2016. Today, we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.
STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for and finding work. We work with individuals regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities needed to secure sustainable and meaningful employment.
We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.
Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners, including local authorities and NGOs, to ensure high-quality, community-based support.
We now have an exciting opportunity for a maternity cover Programme Manager to lead the effective delivery of the STEP In-Person Programme, ensuring participants receive high-quality, accessible employment support within their communities. You will work closely with our network of delivery partners to ensure consistency, quality assurance, and participant-centred approaches across multiple regions.
You will be responsible for a wide range of programme and partnership management tasks, including grant and contract oversight, finance, data and impact reporting, capacity building for delivery partners, and troubleshooting challenges in delivery. You will also provide line management to the STEP Programme Officer and other programme staff as required.
Alongside this, you will also be involved in UK-wide programme development work. This may include helping refine our CRM systems, contributing to MEL frameworks and analysis, developing curriculum and resources, supporting staff training and inductions, and ensuring safeguarding practices are upheld.
This is a dynamic and strategic role, ideal for someone who is highly organised, confident managing multiple priorities, and passionate about supporting people who have experienced forced displacement to rebuild their futures. You will work closely with senior colleagues to uphold the programme’s excellence during the maternity cover period and inform its continued development into 2026 and beyond.
About you
We are looking for candidates who have:
· Experience managing programmes, ideally within employment, education or refugee support sectors
· Experience managing external partnerships, contracts, or delivery organisations
· Experience supervising or line managing staff or volunteers
· Experience developing or improving programme resources, tools, systems, or processes
· Experience leading in Monitoring, Evaluation & Learning (MEL), including analysing data and applying findings
· Experience managing programme finance (e.g., budgets, forecasting, payments, financial reporting)
· Experience working with people from refugee or migrant backgrounds is desirable but not essential
· Strong programme management skills, including planning, risk management and prioritisation
· Excellent relationship-building and partnership-management skills
· Strong data handling and analysis skills (Excel, dashboards, reporting)
· Clear and professional written and verbal communication skills
· Ability to provide constructive support, guidance and supervision to staff
· A strong understanding of safeguarding, including risk mitigation, partner capacity building, and contribution to safeguarding strategy and culture.
Benefits
We offer a range of benefits including:
· 23 days holiday pro rata plus bank holidays and Jewish holidays.
· Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
· Life Insurance – up to 3 times salary to nominated beneficiaries.
· Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
· Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
· Season ticket / travel to work loan.
· Cycle to Work Scheme.
· On Friday the office closes at 3pm.
· We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of all ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.
· Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
· We encourage applicants to clearly demonstrate how they meet the essential criteria marked for CV and Cover Letter assessment.
· Other criteria will be explored in more depth through a pre-interview task and at interview.
Written tasks expected to take place on 10th & 11th December 2025
Interviews to be held the week commencing 15th December 2025.
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to manage the fundraising strategy for the only charity dedicated to building a global community that supports board directors to advance climate and nature governance?
Chapter Zero Alliance is at an exciting inflection point, supporting a high-impact chapter network active in over 70 countries through our programme: the Climate Governance Initiative. We are looking for a Senior Manager, Global Development to play a pivotal role in diversifying and growing our income, ensuring the long-term sustainability and impact of our mission. This is a unique opportunity to help us translate a critical global need into tangible, well-funded programmes that drive measurable change on corporate boards worldwide.
Offer and Benefits
-
Salary: Up to £50,000 per annum
-
Contract: Permanent, Full-time 37.5 hours per week (0.8 part-time considered)
-
Location: Office-based / Hybrid within the UK (Central Cambridge-based office)
-
Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown
-
Pension: Generous 8% employer pension contributions (no match required)
-
Wellbeing: Group life assurance, employee assistance programme and health cash plan
The Role: Senior Manager, Global Development
You'll bring significant development experience, strategic leadership and hands-on delivery to the identification, securing, and management of significant grants from philanthropic foundations, institutional donors, trusts, and statutory funders globally. You'll build and nurture high-value relationships, coordinate fundraising initiatives, and establish the robust infrastructure for effective grant management across our global network.
Key Responsibilities - Drive Strategy and Deliver Impact
-
Fundraising Strategy and Pipeline Management: Contribute to the design of an ambitious global grant fundraising strategy and manage its implementation. You'll conduct market research, qualify new opportunities, and maintain a robust prospect pipeline to expand our existing funding base. This will involve the coordination and project management of outreach and engagement activities.
-
Proposal Development and Budgeting: Lead the creation of compelling, high-quality concept notes and multi-year funding proposals, aligned with funder priorities and including accurate, transparent budgets.
-
Donor Stewardship and Reporting: Be a key representative for Chapter Zero Alliance with funders, serving as a key liaison for funder-related operational queries. You'll work with the wider team to ensure timely and accurate narrative and financial reporting, managing communications to foster long-term engagement.
-
Grant Management and Administration: Oversee our current funding portfolio, manage grant administration, collaborate with Finance on forecasting.
-
Internal Coordination: Facilitate and support our Development Working Group as well as manage core systems: CRM, funder contacts and documentation. Work closely with senior leadership, including the CEO, and project teams across our global network to align fundraising with programme delivery and provide critical performance analysis.
Who We're Looking For
This role requires a dedicated fundraising professional with a proven track record of successfully securing significant grant funding. You're a strategic thinker and relationship builder with exceptional bid-writing skills and an innate ability to translate complex programme needs into compelling proposals.
Essential Expertise
-
Significant experience working in institutional fundraising or partnership management within the non-profit or development sector.
-
Knowledge of the climate-related trust and grants sector internationally and in the UK.
-
Demonstrable track record of successfully achieving income targets (minimum six-figure funds, including multi-year grants) from philanthropic foundations, institutional donors, trusts or statutory sources.
-
Strategic relationship-building skills working with grant makers and partners.
-
Effective bid writing, delivering clear, persuasive, and well-structured proposals and reports tailored to align with grant priorities.
-
Strong financial and strategic planning skills, including KPIs, grant compliance and reporting.
-
Sound understanding of the legal and regulatory framework governing fundraising within the charity sector, including the standards set by the Fundraising Regulator, the Charity Commission’s expectations around fundraising practices, and data protection obligations under GDPR.
-
Exceptional organisational and project management skills - you can navigate multiple deadlines and competing global priorities with ease.
Desirable Skills That Will Set You Apart
-
Experience coordinating cross-departmental or cross-regional working groups.
-
A genuine passion for the global climate, development, or social impact sectors - understanding the urgency of our mission.
-
Experience using CRM/project management/fundraising databases. Core Competencies
-
Strategic thinking, planning and analytical skills, able to translate complex programme needs into compelling proposals.
-
Strong interpersonal and communication abilities.
-
Project management.
-
Able to balance short-term priorities with longer-term strategic activities.
-
High attention to detail and highly accurate.
-
Collaborative working style and proactive attitude.
-
Commitment to our mission, values, and ethical fundraising principles.
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office arrangements.
We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
We have a legal responsibility to ensure you are eligible to live and work in the UK.
Any information given will be processed for employment selection and statistical purposes in line with our Data Protection Policy.
Interviews will be held during December and January.
In your cover letter, tell us how your skills and experience match the 'Essential Expertise' listed in the job description.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
The client requests no contact from agencies or media sales.
About the Role:
This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.
As a Data Analyst you will play a key role in strengthening our evidence base and improving service delivery through robust data analysis and reporting. Your insights will directly inform strategic decisions, support funding bids, and help shape services that improve lives. You will work closely with operational teams to collect, cleanse, and interpret data that enhances our understanding of beneficiary needs and outcomes. This role is a chance to use your skills to make a lasting social impact.
Main Tasks and Responsibilities:
Data Management and Analysis
· Collect, cleanse, and validate data from multiple sources, conducting regular checks to identify and resolve gaps or inconsistencies
· Maintain and improve internal databases to ensure data accuracy and consistency
· Analyse quantitative and qualitative data to identify trends, patterns, and areas for improvement
· Contribute to the design and implementation of data collection processes for new projects
· Identify inefficiencies and compare service delivery against targets to support continuous improvement
· Supplement internal data with external sources for deeper insights
· Drive innovation by exploring new tools and automating reporting systems that improve efficiency and transparency
Reporting and Insight
· Prepare regular funder and management reports, including mixed-methods analysis
· Translate data into accessible insights for non-technical audiences.
· Support the Impact and Evaluation Manager in preparing for strategic planning
· Explore and assist with building a bespoke, automated social value tool
· Produce regular reports and automated dashboards for internal and external stakeholders
· Support the development of outcome frameworks and impact measurement tools
Collaboration and Support
· Work closely with caseworkers and project leads to ensure accurate and timely data entry
· Collaborate with external partners on joint data initiatives and shared reporting
· Establish monitoring for social policy data and provide insights to support partnership work and influence policy
· Promote a culture of data driven, evidence-based practice
· Provide training and guidance to staff on data collection and reporting requirements and build capacity across teams by supporting data literacy and embedding data into everyday decision-making
Systems and Tools
· Use Microsoft Excel and other relevant tools to manage and visualise data
· Explore, source and support the integration of new digital tools and platforms to improve data workflows
· Ensure compliance with data protection regulations and internal policies
Training
· Participate in relevant training and professional development opportunities to stay informed about sector trends and enhance personal skills
· Stay up to date with legal and policy changes relevant to the sector
· Keep accurate records of training attended and share learning with colleagues
· There is scope to further develop expertise in impact measurement, evaluation methodologies, and other monitoring skills as desired
Person Specification
Essential:
· Experience working with large datasets and producing analytical reports
· Strong proficiency in Microsoft Excel and data visualisation tools (e.g. Power BI)
· Understanding of data protection and confidentiality principles
· Excellent attention to detail, organisation, and time management
· Strong written and verbal communication skills, with the ability to explain technical information clearly to non-specialist audiences
· Proven ability to manage multiple deadlines and competing priorities within a multi-disciplinary team
· Experience in data research and using insights from a variety of external sources, such as government data, to support analysis
· Awareness of the opportunities and risks of using AI and data-driven technologies in the charity sector
· Commitment to RMC’s values of empowerment, inclusion, quality, and collaboration
Desirable:
· Experience in the charity or public sector, particularly with refugee and migrant communities
· Familiarity with case management systems and platforms
· Knowledge of impact measurement frameworks and evaluation methodologies
· Experience supporting training or capacity-building in data literacy
· Ability to work with qualitative data and contribute to mixed-methods research
· Understanding of social value and how it applies to service delivery and evaluation
· Awareness of the challenges and barriers faced by refugees and migrants in the UK
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have an exciting opportunity for someone who is interested in both research and converting that research into compelling data and stories to support our policy and influencing work.
This role will sit within our Research & Impact team, but will work across our communications, fundraising, and policy & influencing teams, particularly working closely with our senior leadership team to support our policy & influencing work. By converting the evidence and research from the research & impact team in to actionable insights and recommendations which can be shared with our funders, supporters and key decision makers such as policy makers and civil servants, you will play an important role in promoting the importance of prevention work as a tool to prevent domestic abuse and sexual violence.
We are looking for someone with some experience in research and evaluation who has a passion for communication and storytelling. You will enjoy exploring quantitative and qualitative data to pull out meaningful insights, building relationships with a range of internal and external partners, and using data and evidence to persuade others to prioritise prevention-focused approaches to addressing societal issues.
Key responsibilities
The main responsibilities of this role are:
- EnsuringTender’s projects implement Tender’s Theory of Change and evaluation processes, and ensure learnings from evaluations are used to improve Tender’s work
- Analysing Tender’s evaluation results and carrying out secondary research to produce reports and guidance on best practice approaches to preventing domestic abuse and sexual violence
- Using the findings from Tender’s evaluations and research to author and disseminate (on behalf of Tender and working in partnership with other organisations) recommendations for policy makers on preventing domestic abuse and sexual violence
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Are you passionate about turning data into stories that inspire change? The Medical Research Foundation is seeking a strategic and analytical Senior Research Impact Manager to lead our monitoring and evaluation efforts ensuring we can demonstrate the real-world impact of the research we fund.
This is a high-profile role at the heart of our mission. You’ll develop and implement frameworks, analyse outcomes, and communicate insights to shape our research strategy and inspire donors. If you thrive on evidence, storytelling, and strategic influence, this is your opportunity to make a lasting difference.
Why this role matters
We fund the brightest minds to tackle the biggest challenges in human health. But to keep doing so, we need to show the world that our funding makes a difference. Your work will help us prove our impact by capturing outcomes, evaluating effectiveness, and sharing compelling stories that drive support and shape future funding.
You will:
- Develop and implement research monitoring and evaluation systems and tools that align with our strategy.
- Oversee and review research reporting, following up with researchers using structured M&E tools to capture key impact data and stories.
- Lead on impact reporting and, working closely with our Fundraising and Communications functions, tell compelling stories of our research impact to the public and our donor base.
About You
You are a data-driven thinker with a passion for medical research and a talent for turning evidence into action. You are confident leading projects, managing data, and communicating complex ideas with clarity and purpose.
You bring:
- Experience of monitoring and evaluation, impact assessment, and the collection, analysis, reporting and management of data, ideally in medical research
- Familiarity with the UK biomedical research landscape
- Excellent interpersonal, communication, IT and data visualisation skills
- Line management expertise
Bonus points if you have:
- Experience of widely used databases (e.g. Dimensions, EuropePMC), survey tools
- Experience of Flexigrant or Flexigrant Insights
- Project management or strategic planning experience
- Confidence in presenting complex concepts to non-expert audiences
What we offer
- A chance to be part of a mission that matters.
- A supportive, collaborative, and ambitious team culture.
- Opportunities to grow, learn, and make a real impact.
About the Medical Research Foundation
Our vision? A world where medical research improves health for everyone. We fund life-changing science, and we’re proud of the role good governance plays in that mission.
Salary & Working Style
- £51,000-£56,000 per year full-time (36 hours per week) dependent on experience
- 30 days' holiday plus bank holidays
- 12% employer pension contribution + life assurance
- Generous other benefits
- Wellbeing support and flexible working culture
This is a full-time post, but we are happy to consider a part-time contract (min 0.8 FTE).
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week if you are full-time (Monday, Tuesday, and either Wednesday or Thursday) with the option to work remotely for the remainder. If you are part-time, you will be office-based for at least 50% of your time.
A Place for Everyone
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OPERATIONS MANAGER
We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.
About The Bridge Homelessness To Hope
We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.
Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.
We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:
· Overcome the barriers to engagement encountered with more traditional service models.
· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.
· Run services that are supplied by people who understand their challenges and are empathetic to them.
Our services are designed to support our guests in making long-term, sustainable improvements to their lives.
Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.
We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.
Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).
Purpose of the Role
Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.
Key Responsibilities
1. Leadership and Management
· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.
· Translate strategic plans into operational work plans with clear targets and outcomes.
· Provide visible leadership within the Hub and accommodation projects, modelling best practice.
· Deputise for the CEO as required.
· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.
2. Housing and Hub Operations
· Oversee housing operations, including maintenance, furnishing, and equipment.
· Ensure compliance with housing regulations, leases, and health and safety
· Manage contractors and cleaners for accommodation and Hub facilities.
· Oversee resident induction, behaviour issues, crises, and breaches of licence.
· Oversee housing records and inspection reports.
· Ensure accurate and timely housing benefit claims, payments, and record keeping.
· Liaise with property owners and coordinate day-to-day housing management tasks.
· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.
3. People Management
· Line manage staff team, ensuring clear supervision and accountability.
· Recruit new staff, including advertising, short-listing, interviewing.
· Conduct regular one-to-ones and appraisals with all staff.
· Oversee staff induction, development, and wellbeing.
· Ensure appropriate training for regulatory and practice updates.
· Manage performance issues, grievances, and disciplinaries in line with policy.
4. Service Delivery and Impact
· Ensure safe, effective, and compassionate service delivery across all operational areas.
· Maintain systems for effective data capture, monitoring, and reporting.
· Support evaluation, reporting, and improvement processes.
· Contribute to safeguarding oversight and incident management.
· Lead on-site crisis response and staff support during incidents.
5. Financial and Administrative Responsibilities
· Oversee day-to-day housing income and expenditure.
· Ensure operational efficiency through effective systems and processes.
· Support administrative and compliance processes across the charity.
6. Risk Management and Compliance
· Maintain and regularly review the organisational risk register.
· Manage operational risks, including safeguarding, health & safety, and reputational issues.
· Ensure all incidents and concerns are recorded and followed up appropriately.
7. External Relations
· Liaise with local authorities, housing benefit officers, and partner agencies.
· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.
· Ensure accurate signposting and referrals for service users.
Other
· Other trouble-shooting, providing cover, general advice etc.
What You Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity sector.
- Understanding/awareness of trauma-informed working.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
- Full UK Driving Licence
Benefits
Succession Plan
Flexible working hours (where possible)
25 days annual leave + 8 statutory Bank Holidays
Contributory Pension Scheme
Free parking
Free lunch and snacks
The client requests no contact from agencies or media sales.
We are looking for a Monitoring & Evaluation Officer to support our colleagues to understand their programmes, embed good measurement practices, and generate actionable insights for improvement. The role sites in the Understand chapter which consists of data analysts, researchers, and evaluators. We are data, evidence, and insight-driven.
What you'll do
- Guide and advise colleagues to help increase awareness of the importance of good monitoring and evaluation.
- Collaborate with staff across the charity to support them to create or improve programme monitoring and evaluation.
- Use your expertise to contribute to how we understand National Deaf Children's Society's impact.
- Transform data into communicable and actionable insight.
- Work closely with Understand chapter colleagues to share skills and support mutual development.
What you'll need
- Excellent skills and experience in research & evaluation design, data collection, data analysis and visualisation, and producing insights.
- Understanding that working in insight generation in the third sector can be a balance between robustness and pragmatism.
- Ability to work proactively and independently.
- Great communication skills.
- Strong digital skills and a sound understanding of Agile values & principles.
- A criminal record check / DBS disclosure (if offered the position) - this is done in the contracting stage.
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
