Data office administrator jobs in Birmingham, west midlands

Do you want to help improve health & care for people in Hertfordshire? Are you passionate about making a difference by ensuring people’s voices are heard? Would you like to work with a motivated and dynamic team, who embody our values of equality and compassion? If so, we might have an opportunity for you. 

We have an exciting new position in the team, who will play a crucial role in enabling the day-to-day running of the organisation. You will provide support across the team relating to both administrative and project-related tasks, as well as within our distinguished signposting & information service, helping us make a difference to the people of Hertfordshire. 

About the Role

This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.

You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.

Key Responsibilities

Community Outreach & Engagement

• Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
• Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
• Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
• Consolidate findings from the community outreach work into a report by the end of the fixed term contract.

Networking & Relationship Building

• Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
• Represent Arthritis Action at regional events.
• Support collaboration across projects and teams to maximise impact.
• Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.

Events

• Help promote attendance at our online groups and events to those living in Devon and Cornwall.
• Support the delivery of our programme of online Groups and Events.
• Assist in gathering feedback to help evaluate this service.

General Duties

• Maintain up-to-date records, including inputting data into the organisation’s database.
• Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
• Carry out other duties appropriate to the role as required.

Person Specification

Experience & Skills

Criteria

Proven experience in community engagement or outreach: Essential

Strong project management and organisational skills: Essential

Excellent verbal and written communication skills: Essential

Proficiency with Microsoft Office and video conferencing tools: Desirable

Confident in group facilitation and public speaking: Essential

Ability to research and establish partnerships: Essential

Experience using a charity database: Desirable

Experience delivering training content: Desirable

Experience working as part of a small team: Desirable

Experience of working with volunteers: Desirable

Essential Personal Attributes

• Excellent interpersonal and customer service skills
• Self-starter with the ability to work independently
• Collaborative team player with a positive, proactive attitude

Location & Travel

This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.

What We Offer

• 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
• 7.5% employer pension contribution (with 2.5% employee contribution)
• 24/7 access to an Employee Assistance Programme
• Cycle to Work Scheme
• Annual Eye Tests

How to Apply

Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.

Deadline for applications: 30th April 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.

• First interviews will be held via Zoom the week commencing 4th May 2026
• Second interviews will be held on Zoom and are TBC

Equality, Diversity & Inclusion

Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.

Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.

We’re looking for a detail-orientated People and Culture Administrator to ensure the smooth and efficient delivery of our People and Culture function. This new but vital role is responsible for managing day‑to‑day administrative activities, maintaining accurate and compliant employee records and delivering high‑quality support to employees and
managers.

The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

As the first point of contact for all People (HR)‑related queries a strong, up‑to‑date
understanding of employment law is essential to provide clear guidance and ensure a positive employee experience.

Key responsibilities include:
• Providing comprehensive administrative support to the People and Culture Manager
across all stages of the employee life-cycle, acting as the first point of contact for
HR‑related queries and ensuring employee records are accurate, up-to-date and
compliant with data protection requirements.
• Maintaining HR systems, ensuring data accuracy and contributing to ongoing system
improvements to enhance efficiency and user experience.
• Supporting the People and Culture Manager by managing employee payroll queries
and updating the payroll system with salary changes, increments, annual leave, work
patterns and other relevant information.
• Providing guidance to staff on self‑service functions, ensuring the HR system is fully
utilised across the charity and all employee data remains accurate and up-to-date.
• Ensuring all payroll instructions are prepared and logged in time for the monthly payroll
by gathering and verifying relevant employee information.
• Coordinating the full onboarding process for new starters, including preparing contracts
and offer letters, completing all pre‑employment checks and ensuring a smooth and
welcoming introduction to the organisation.
• Coordinating inductions for new starters in partnership with managers, ensuring a
positive and engaging onboarding experience including all required training and learning
areas.
• Leading the coordination of training sessions, working closely with the People and
Culture Manager to ensure effective planning and delivery.
• Managing all administrative aspects of the recruitment process, including preparing
recruitment documents, organising recruitment timelines, drafting and posting job
adverts, logging applications and supporting the smooth delivery of recruitment
campaigns.
• Supporting and driving People Team projects, events and continuous improvement
initiatives, contributing to a positive and meaningful impact across the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Administrative Coordinator will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.

Main responsibilities

Administration and Systems Management

• Manage AHS central inbox(es) and escalate matters to the Business Administrator and Business Manager as appropriate
• Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
•  Manage and update shared digital platforms, databases and documents to ensure accuracy and compliance
• Manage administrative functions such as task tracking in a fully virtual environment

Team Coordination and Support

• Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
• Provide key administrative support during meetings, including business and study meeting minutes as required

Finance Delivery and Support

• Manage the AHS finance inbox, directing queries and escalating issues as needed
• Support invoice processing, including maintaining accurate records
• Prepare payment requests and documentation in line with internal processes
• Maintain up-to-date financial administration files across shared systems

Operational Delivery and Implementation

• Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
• Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
• Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Administrator and Business Manager

Knowledge, skills and experience

Essential criteria

• Experience of working in a health and/or data research environment
• Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
• Proficient in Microsoft Office suite of software
• Able to manage information electronically through databases and spreadsheets
• Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines
• Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
• Understanding and experience of using finance systems (e.g. Sage)

Desirable criteria

• Experience of working in an organisation in its infancy or a start-up
• Understanding and experience of using project management tools and techniques

Dimensions

• This is expected to be a full-time post
• AHS is a national organisation, and our activities take place across the UK
• Primarily home working, with flexibility to travel across several geographical locations in the UK

Application Process

Please apply  with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is 26 April 2026  

Interviews are currently expected to be held during the week commencing 08 June 2026

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2026. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Grants and Welfare Services Administrator (known internally as Support Services Coordinator)

Location: Hybrid Working (Home and Office in Redditch); Minimum one day per week in the office

Employment Type: Part-Time; 20 hours per week (Monday to Friday); FTE 35 hours)

Salary: £28,000 to £30,000 pro-rata (depending on experience)

Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.

The Role

To provide efficient and holistic support across Cavell. This role will support various services across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries and coaching clients.

Person Profile

This role would suit someone who is organised and is adept at following processes and procedures and understands the importance of accuracy and attention to detail. The ideal candidate will have a friendly, positive and nonjudgemental attitude and will be professional, empathetic and have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability.

Main Responsibilities

Please note, this role will require the successful candidate to review information which may contain distressing or triggering themes, including domestic abuse, homelessness, violence or mental health concerns. Looking after ourselves is important at Cavell and staff can access support through peer-peer supervision, Line Manager support and access to an Employee Assistance Program.

Support Team Administrative Support

Providing administration support to the Support Team, including but not limited to:

• Review applications and accurately record key information onto the CRM system (Salesforce).
• Accurately input, update and maintain records and case data in Cavell’s CRM (Salesforce) and related systems.
• Assist with correspondence and follow-up communications to applicants and beneficiaries.
• Answer telephone calls from prospective and existing applicants.
• Liaise with individuals over the telephone and in writing.
• Reporting requirements, as necessary.
• Other duties as delegated to the post holder in support of the delivery of the service.

Wellbeing Conversations Coordination

Providing administration support to the Wellbeing Conversation Team, including but not limited to:

• Answer initial telephone and email queries about the wellbeing conversations service.
• Send follow-up booking emails to clients.
• Maintain client data within the CRM, ensuring accurate records.
• Assist with the production and distribution of materials relating to the wellbeing conversations service.
• Other duties as delegated to the post holder in support of the delivery of the service.

Person Specification

Skills, Knowledge and Experience

Essential:

• Educated to GCSE level or equivalent with good standards of literacy and numeracy.
• Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience of working with CRM systems or databases.
• An understanding and working knowledge of confidentiality and data protection issues.
• Excellent attention to detail and ability to maintain accuracy when recording information, data entry and record keeping.
• Strong organisational and time management skills with ability to prioritise effectively.
• Excellent communication skills over the telephone and in writing.
• Emotionally resilient and able to seek support from colleagues when experiencing an issue.
• Ability to handle confidential information sensitively and appropriately.
• Ability to work with minimal supervision, use own initiative and make decisions in line with policies and procedures.

Desirable:

• Experience of working within a grant-giving charity or healthcare-related organisation.
• Experience in handling information which may contain sensitive or distressing themes such as domestic abuse, homelessness, violence or mental health concerns.
• Experience of advising vulnerable individuals, who may be in distress.
• Experience of using Salesforce (CRM).
• Understanding of health and social care issues.
• Experience of running reports and accurate recording of information generated from CRM.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (pro-rata), including bank holidays.
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

Application Process:

• Please click on the 'Apply' button to download the full job pack.
• Submit your CV of no more than two pages and your one page Covering Letter outlining why you feel you are suitable for the role by 12pm on Friday, 17th of April.

Your Cover Letter should include:

• Your notice period.
• Your preferred working hours.
• Why you are interested in working for Cavell.
• Your relevant administrative experience.

For candidates who are shortlisted for interview, interviews will be held week commencing 27th of April. 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role? 

We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. 

About you 

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. 

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. 

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference? 

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. 

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support. 

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. 

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. 

The Engagement Development Executive plays a key operational support role in supporting the charity’s engagement development activity. The role ensures that information, reporting, and resources are accurate, current, and accessible, enabling the organisation to respond effectively to funding opportunities, partnerships, and engagement needs while clearly demonstrating impact for the families we support.

Working closely with and in support of the Programmes Manager, the postholder underpins proposal development, reporting, and stewardship by coordinating high‑quality engagement, project, and impact information across teams.

Key Responsibilities 

Reporting, Data & Insights

• Collate engagement, project, and impact reports, ensuring accuracy, consistency, and readiness for internal and external reporting.
• Maintain dashboards and trackers, ensuring data is current and supports effective decision‑making and accountability.
• Develop and update impact report templates to ensure consistent reporting across partners and funders.

Porposal & Pipeline Management 

• Manage the proposal pipeline tracker, maintaining accurate records and reporting readiness.
• Collate and organise proposal information required for submissions, ensuring deadlines and funder requirements are met.
• Support proposal development by aligning appropriate family case studies, testimonials, and feedback with funding opportunities.

Resource & Content Management 

• Maintain the Engagement resource library, ensuring content remains relevant, up to date, and easily accessible.
• Create clear, fundable opportunity information documents to support fundraising and partnership activity.

Stakeholder & Team Support

• Respond to requests from the Engagement team, providing timely support for proposal development and reporting needs.
• Provide coordination and administrative support to the Engagement Development Manager, including organising engagement, project, and impact information to support strategic planning, reporting, and oversight.

Knowledge & Experience

• Experience supporting engagement, fundraising, development, or programme activity within a charity or purpose‑led organisation.
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Attention to detail, particularly when working with data, reports, and written content.
• Experience using trackers, dashboards, CRMs, or data management systems to maintain accurate records and reporting.
• Strong working knowledge of Microsoft Excel, with experience managing and presenting data; familiarity with Power BI or similar tools is desirable.
• Understanding of fundraising or proposal development processes, including the use of impact reporting and family case studies.
• Experience maintaining shared resources or knowledge libraries.
• Strong written communication skills, with the ability to write in line with organisational tone and values.
• A collaborative, proactive approach and the ability to handle sensitive information with care and discretion.
• A genuine commitment to RMHC’s mission, values, and focus on supporting families and creating impact.

APB exists to support Religious Order Bursars (and others) involved in the management of their charities. A vacancy in the post of General Secretary will arise later this year due to the retirement of the current post holder.

The General Secretary is responsible for the day-to-day administration and management of the Association which has over 200 members. The General Secretary ensures the APB website is kept up to date and useful resources are available to support members in their work. Each year an annual conference is held over either 3 or 4 days, and the General Secretary is responsible for the organisation of this. 

This is a home-based position that will require attendance at in person meetings from time to time and at the 3 or 4-day annual conference each October.

The post holder will need to be flexible and have a good knowledge of Microsoft office including excel, good administrative skills and an approachable manner as the key link for members. General knowledge of finance and accounts would be an advantage.

The closing date for completed applications is midday on Friday 1st May 2026.

Interviews to be held on Tuesday 12th May in the FCJ Centre, 32 Phoenix Rd, London, NW1 1TA

No agencies please.

In this exciting and varied role, within our growing Engagement Directorate you will be part of the core team responsible for delivering the charities special events portfolio to maximise support and increase income.

In undertaking this work, you will always need to be one step ahead with excellent customer service skills. You will be organised and have proven project management skills, confident in solving problems, ability to deliver on KPI’s and take a creative and collaborative approach to deliver outstanding events.

Key Responsibilities 

Event Planning & Development 

• Support the management and delivery of a programme of special events across the UK.
• Collaboratively research and identify new event opportunities.
• Support the development and delivery of opportunities for corporate engagement and sponsorship.
• Identify opportunities to cross‑sell other projects and income‑generation initiatives at events where appropriate.

Financial Management & Performance 

• Assist with producing information required for budgets and event plans.
• Support the achievement of financial and non‑financial targets.
• Develop a network of leads able to provide gifts in kind to help reduce event expenditure.

Event Delivery & On-the-Day Support

• Attend events and support the Senior Events Fundraiser with on‑the‑day coordination and delivery.

Stakeholder, Supporter & Volunteer Engagement 

• Build strong, collaborative relationships with internal teams and contribute to the development of the supporter stewardship journey.
• Cultivate, steward and recruit new and existing supporters and volunteers to participate in a range of events.
• Arrange and deliver tours of Ronald McDonald Houses for existing and prospective donors.

Marketing, Communications & Representation 

• Work closely with the Marketing and Communications team to produce appropriate fundraising materials and maximise public relations opportunities.
• Represent Ronald McDonald House Charities UK at fundraising meetings and presentations as required.

Data Management, Reporting & Insights

• Manage and record event communications and information, including income and expenditure.
• Contribute to reports, data analysis and trend monitoring using database reporting.
• Identify issues, suggest solutions and support continuous improvement of events activity.

Skills & Experience 

• Experience working with a wide range of internal and external stakeholders, building strong and effective relationships
• Strong customer service, communication and presentation skills
• Well organised, with strong planning skills and attention to detail
• Able to manage multiple projects and meet deadlines in a fast‑paced environment
• Experience supporting or working within a fundraising team (desirable)
• Confident developing and managing sensitive or complex relationships
• Proactive and creative approach to fundraising and problem‑solving
• Skilled in networking, negotiation and decision‑making
• Good numeracy skills, with the ability to analyse and report on financial performance
• Experience assessing and managing financial, marketing and reputational risk (desirable)
• Competent in MS Office and the use of databases to manage information
• Full driving licence (desirable)

Main Role & Responsibilities

Working with approximately 45 staff, the HR & Admin Officer will provide effective and well-organised HR and administrative support across the organisation. The role ensures smooth people processes, reliable administrative coordination and highquality support for the CEO and Senior Leadership Team (SLT).

The role also plays a key part in bringing colleagues together by coordinating internal events, including the planning and delivery of all-staff Together Days. 

Our commitment as a People Team is to help the wider staff group on their journey within Ygam. We aim to provide an environment which brings out the best in our team, so that they can provide the best possible service to the people we support.

Who are we looking for?

We are looking for an organised and proactive HR & Admin professional who is motivated by supporting people and contributing to our cause. 

If successful in this role, you will be a trusted first point of contact for colleagues and a discreet, reliable support to senior leaders. With excellent attention to detail and strong IT skills, you will manage the employee lifecycle, maintain accurate records and coordinate diaries, meetings and travel. 

You’ll also play a key role in creating a positive colleague experience, including bringing people together through well‑planned internal events. Above all, you’ll share our values and enjoy helping a purpose‑driven organisation to make a difference.

Role Requirements

Duties will include but not be limited to:

HR Support

• Act as a first point of contact for routine HR queries, providing timely and professional advice.

• Administer the employee lifecycle, including onboarding, contracts, changes of terms, probation and leaver processes.

• Maintain accurate and confidential employee records, ensuring GDPR compliance at all times.

• Support recruitment administration, including interview coordination, offers and pre-employment checks.

• Provide administrative support for absence management, performance reviews and appraisal processes.

• Assist with HR reporting and people data as required.

CEO & Senior Leadership Team Support

• Provide confidential and proactive administrative support to the CEO and SLT.

• Coordinate diaries, meetings and scheduling, ensuring effective use of time.

• Book and manage travel arrangements, including transport, accommodation and itineraries.

• Arrange and prepare meeting rooms, including room bookings, catering and technology requirements.

Together Days & Internal Events

• Take ownership of the planning, booking and coordination of all-staff Together Days.

• Source and manage venues, suppliers, catering, travel and accommodation as required.

• Coordinate logistics, timelines and budgets to ensure events run smoothly.

• Communicate clearly with colleagues before and after events.

• Gather feedback to support continuous improvement of future events.

Administration & Office Support

• Provide general administrative support to ensure the effective running of the organisation.

• Maintain HR templates, policies and people documentation.

• Support invoice processing and supplier administration linked to HR and events.

• Act as a reliable point of contact for internal administrative queries.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work.  We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

Person Specification 

Essential

• Previous HR Officer/administration experience.

• CIPD L3 qualification (or working towards).

• Experience in working with senior stakeholders.

• Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.

• Excellent communication skills, both verbal and written, with a high level of professionalism and discretion.

• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.

• Flexible team player, excellent interpersonal skills and a willing to adapt to changes.

• Experience in developing and maintaining internal processes and filing systems.

• Confident in dealing with difficult conversations and complex situations.

• Ability to work independently with minimal supervision, while also functioning effectively as part of a team.

• Commitment to the mission and values of the organisation, with a genuine passion for making a positive impact.

• Professional and positive manner and approachable to establish and maintain good working relationships at all levels.

• Understanding of (and commitment to) an inclusive culture.

• Employment rights to live and work in the UK

Desirable

• Experience of organising events or staff away days.

• Previous experience of working within the Charity sector.

• Working knowledge of Health & Safety requirements.

The National Lottery Community Fund is looking for a skilled and proactive Network Manager to become part of their compact IT Infrastructure Team located in Birmingham. This role will report directly to the Head of IT Infrastructure & Security. Hybrid working is available, though occasional travel to various UK sites will be required.

Role Expectations

As a Network Manager, you will play a pivotal role in maintaining and enhancing our IT network, ensuring optimal performance, up-to-date security, and reliability.

Key responsibilities may include:

• Be an integral part of the Team and act as the go to person and SME for networking requirements. Work with stakeholders both internally and externally from diverse backgrounds and communities.
• Collaborate closely with Network Managers, Infrastructure Engineers, Security Team and Project Managers to understand and address their requirements.
• Manage and optimise network infrastructure, including on-premise networks, public cloud (Azure) networks, virtual networks and WAN technologies.
• Apply strong analytical and troubleshooting skills to resolve network issues.
• Strong interpersonal and problem-solving skills.
• Monitor network performance, identify and resolve bottlenecks.
• Collaborate with service desk staff, providing education and support while resolving network-related tickets.
• Be responsible for end-to-end delivery of the Project tasks.
• Lead networking element of projects to improve production environments.
• Ability to write clear, concise technical documentation such as Network Designs.
• Responsible for ensuring that any designs produced are in line with the current network architecture and infrastructure strategy documentation and are fit for purpose.
•  Provide timely updates and whenever necessary timely escalation of issues to right stakeholders.

 Skills & Requirements

• Configure and manage Firewalls, Routers, Access Points, Switches, SD-WAN and Networking Appliances.
• Demonstrate advanced knowledge of networking, including TCP/IP protocols, subnetting, VLANs, load balancing, and VPNs.
• Configuring and installing hardware in both office and data centre environments.
• Contribute to design and architecture discussions.
• Mitigate Pen Test and Audit findings.
• Participate in out of hours implementations of change/support as required.
• Accurate estimation of workload and timelines for delivery.
• Support and maintain backup and disaster recovery solutions.
• Compliance to regulatory and mandatory policies.
• Relevant vendor management experience.

 Interview details:

• Interview date: 12/05/2026 – 14/05/2026
• Format: Online

Location: Birmingham -  We have a hybrid approach to working, with a home/office split that suits you, though the role will include travel across the UK as and when required. Work pattern and location will be agreed with the successful candidate.

We will be hosting a briefing session on: 17th April 2026, 2pm. To register or ask any questions please email us.

For an informal discussion about the role, please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Demonstrable experience in network administration and deployment.
• Experience with Cisco Switches, including configuration, security, and firmware updates.
• Knowledge of Firewalls (Preferentially Cisco Meraki MX and Azure Firewalls).
• Experience with Microsoft Azure cloud services and architectures, networking (NSG, VNet peering, UDR, Private Link/Endpoint, Azure Firewall, load balancer).
• Knowledge of Cisco Meraki SD-WAN (MX Appliances).
• Analyse, troubleshoot, and resolve incidents escalated from service desk support.

Desirable Criteria:

• Knowledge of Cisco Catalyst 9100 Access Points.
• Centralized Authentication, Authorization, and Accounting (AAA) Cisco ISE.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values

• Courage

We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.

• Evidence

We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.

• Playfulness

Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.

• Respect

Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence. 

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave. 

About the role:

Reporting to the Operations Manager, the Operations Officer will play a key role in coordinating core operational and HR processes across the organisation. This role is well suited to someone looking to build a career in charity operations and people management, who is comfortable working across multiple functions in a remote, international organisation and who brings strong attention to detail, sound judgement, and a collaborative approach.

Responsibilities

Operations & Systems Coordination

• Maintain PLH’s internal systems, including shared drives and databases, ensuring information is accurate, accessible, and managed in line with GDPR and data protection requirements.
• Act as a first point of contact for operational queries via PLH’s central inbox, exercising judgement in responding to requests, signposting information, and escalating issues where appropriate.
• Support the development, documentation, and consistent application of internal policies and procedures, working with the Operations Manager to ensure alignment with UK charity best practice, safeguarding standards, and employment legislation.
• Identify opportunities for improving operational processes and support the implementation of agreed improvements.

Travel, Expenses & Events

• Coordinate organisational travel arrangements, ensuring bookings are safe, cost-effective, timely, and compliant with internal policies.
• Administer staff expense processes in collaboration with the Finance team, including checking submissions, tracking approvals, and following up on discrepancies.
• Coordinate logistical arrangements for in-person and virtual meetings and events, including scheduling, communications, and follow-up actions. 

Finance & Operational Reporting

• Coordinate the collection of staff timesheets and attendance data, producing accurate monthly attendance summaries for the Finance team.
• Liaise with colleagues across the organisation to ensure timely provision of operational and financial information. 

People Operations & HR Support

• Coordinate HR administration processes, including contracting, onboarding, and maintenance of staff records, ensuring confidentiality and compliance with GDPR.
• Support the administration of PLH’s performance management framework, including tracking review cycles, documentation, and agreed actions.
• Assist in coordinating internal learning and professional development activities, supporting staff development and organisational capability.

Culture & Organisational Development

• Support initiatives that promote an inclusive, values-led organisational culture, with a focus on staff wellbeing, equity, and professional growth.
• Assist in coordinating internal communications and activities that strengthen connection and collaboration across a distributed team.

Essential criteria: 

• Bachelor's degree.
• 3 years experience of coordinating operational processes such as HR administration, finance processes, travel coordination, or internal systems ideally within a UK charity.
• High level of attention to detail, with the ability to maintain accurate records and manage information systematically.
• Confidence using digital tools and systems (e.g. shared drives, databases, spreadsheets, HR or finance systems) and the ability to learn new systems quickly.
• Ability to identify process improvements and support the implementation of agreed changes.
• Clear and professional written and verbal communication skills. 2
• Basic understanding of data protection principles (e.g. GDPR) and the importance of confidentiality and safeguarding in organisational operations. 

Preferred criteria: 

• Experience working in a remote or distributed organisation.
• Working knowledge of UK employment practices and charity sector policies.

Personal attributes:

• Proactive and reliable, with a strong sense of ownership and follow-through.
• Collaborative working style, with the ability to build positive relationships across a remote and international team.
• Commitment to PLH’s values, including equity, social justice, and supporting families and communities. 

Job Title: Commercial Marketing Assistant

Duration: Permanent

Hours: 36 hours per week

Salary: £29,000 per annum, plus pension and benefits

Location: Homebased, with a willingness to travel to CCT’s office in Northampton when required

Overall job purpose

This role presents an excellent opportunity for a motivated early‑career marketing professional with a strong interest in culture and heritage.

As we continue to diversify and grow our commercial revenue streams, we are seeking a proactive Commercial Marketing Assistant to support the promotion of key income‑generating initiatives. These include Champing (unique overnight stays in historic churches), filming, venue hire, and an expanding portfolio of leased or licensed properties. The role also offers scope to contribute to new commercial opportunities in the future.

Working within the Initiatives and Partnerships Team and alongside the Communications Team, the role supports marketing activity across a broad range of commercial initiatives, including Champing, filming, venue hire and regional commercial activities.

The postholder will develop marketing content, manage commercial marketing channels, support campaigns and respond to enquiries to help grow audiences and revenue.

The role also contributes to research, reporting and operational support for commercial activity.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.               

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on Tuesday, 19 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team in Wolverhampton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

5% employer pension & minimum 3% employee contribution

Salary sacrifices pension scheme

Separate Life Assurance Cover (equivalent of two times your annual salary)

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

24/7 Employee Assistance programme

Access to remote counselling service

Paid Disability Leave

Paid compassionate Leave

Home Working Allowance 

Support with continuous professional development

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.