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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Data Officer
Reporting to: CRM Manager
Salary Range: £32,000 - £36,000
Contract Type: 12 - Month Fixed Term Contract
Location: Hybrid, London
Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday
Requirements We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
CRM Administration
Data Quality
Fundraising Operations
CRM Development & Improvement
Collaboration
Essential Criteria
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
Experience with data segmentation, ETL processes, transformation and import / export processes.
Strong understanding of data protection legislation (e.g. GDPR).
Understanding of Gift Aid regulations and charity fundraising compliance.
Confident using query tools and an understanding of query-based data extraction.
Strong IT skills with competency using the MS Office suite and Excel in particular.
Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
As Data Operations Executive you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity’s CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations.
Key Responsibilities:
· Provide 1st Line support for requests received into the team’s ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate.
· Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required.
· Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed.
· Create new documents such as ‘How To’ guides to a high standard which are straightforward using non-technical language.
· Establish relationships with stakeholders across the organisation and help them resolve data issues and requests.
· Assist the Data Operations Manager, Senior Data Operations Officer, and the Data Operations Officers in improving business processes for the successful and efficient management of supporter data.
· Work with the Data Operations Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means.
· Import data and see errors through to completion by either resolving the problem or escalating where appropriate.
· Support the Data Operations Officers in delivering an ongoing training programme to all employees.
· Other data management tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Understanding of data protection/GDPR legislation and its implementation.
· Intermediate Excel knowledge (VLOOKUP’s).
· Experience of providing customer service to customers or users of a system
· Experience of working with data sets, either in a CRM system or Excel-based system.
· Excellent verbal and written communication skills.
· The ability to communicate technical information to non-technical people in a supportive and easy to understand way.
· A creative, positive, and proactive approach to problem-solving
· Good self-awareness with a willingness to learn new skills.
· Ability to manage multiple tasks simultaneously
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £25,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Pathway is looking to recruit a highly motivated Senior Research and Data Analyst to join our small core team. This new role will be based in our Pathway Partnership Programme (PPP) Team and will work across the organisation in particular with: our Pathway Partnership Programme (PPP),our Policy and Programmes team and our Communications Officer.
If successful, you will work closely with clinical and other colleagues to improve the capture, reporting and use of data collected from specialist PPP homeless hospital teams; contribute to the development of a minimum data set for Pathway teams and data dashboards or other feedback methods for clinical colleagues; work with partner NHS organisations and teams to develop practical, useful approaches to data collection; help Pathway remain compliant with relevant data protection regulations; carry out structured analysis and contribute to reports, especially the annual report of our hospital partnership programme (PPP) and the Homeless and Inclusion Health Barometer, working with members of our lived experience programme; contribute to wider policy and communications work and impact reporting across the organization and contribute to the design and delivery of research projects within the organisation and supporting our external research partnerships.
You would also represent Pathway at appropriate meetings with external partners; support Pathway to demonstrate its impact, including contributing data to reports for funders and other partners; and maintain appropriate electronic files and records.
You must have:
1. Strong qualitative and quantitative research and data analysis skills and techniques
2. Demonstrable experience of database development, management and support
3. Experience of working in health service research, quality improvement and/or statistics
4. Experience of successfully undertaking relevant, accurate and timely analysis
5. A relevant degree level health, statistics or research qualification or extensive relevant experience.
6. Skills in the use of analytical or statistical software such as Excel, R or SPSS and of using Microsoft Office and Sharepoint
7. Ability to plan and prioritise work and to work on own initiative
8. Excellent written and oral communication skills, including ability to communicate clearly with a wide range of audiences and to present complex information in a user-friendly way
9. Ability to build strong working relationships across the organisation and with a wide range of external stakeholders and partners
10. Demonstrable experience of successfully working as part of a team
11. Awareness of data protection regulations, research governance, patient confidentiality and consent
12. Commitment to Pathway’s purpose and values including equality and social justice
Ideally, you will also have:
1. Experience of using interactive data visualisation tools
2. Experience of evaluating service interventions or projects
3. Experience of extracting data for analysis from EMIS, SystemOne, Cerna, EPIC or other patient record systems in use within the NHS
4. Experience of preparing reports for publication
5. Experience of using Wordpress or similar web publishing platforms
6. Experience of working in the homeless charity sector, the NHS or relevant parts of local or central government
The client requests no contact from agencies or media sales.
This is a significant and rewarding opportunity to make a real difference in supporting our ambition for nature’s protection and recovery across Birmingham and the Black Country. The post holder will help support the collection, collation, and digitisation of ecological data relating to species, sites and habitats across our landscape. Your work will be critical to the success of EcoRecord – the region’s Environmental Records Centre - and aid in the protection of local wildlife of great value to people, and communities in our region.
As a wildlife charity serving a heavily urbanised area, a major element of our work is to provide ecological evidence and related information, that supports the designation of wildlife sites and informs the protection of nature in the face of urban development.
You will work within EcoRecord to deliver high quality data products and services to a range of customers and users. EcoRecord is part of a network of Local Environmental Records Centres across the UK and provides information services to a wide range of users such as local authorities, statutory agencies, ecological consultants, national and local recording schemes, and others.
The post of Biodiversity Data and Evidence Officer is a central and varied role within EcoRecord, that will include making use of GIS mapping and specialised databases to analyse and digitise ecological data. The role will also include promoting high quality biological recording activities, supporting specialist recording groups, and engaging with volunteers, including through our social media channels. You will assist with key aspects of the day-to-day operation of the records centre, including the maintenance, management, and development of core data sets and analytic processes.
Key Responsibilities
About You
The successful applicant will be very well organised, highly motivated, collaborative, have a high level of attention to detail, and be used to prioritising a complex workload. You will have good ecological knowledge, and the confidence and ambition to affect conservation outcomes through the provision of high-quality ecological evidence. Above all, you will be driven by a commitment to see nature’s recovery across Birmingham and the Black Country’s urban landscape.
What We Offer
Lead Nature’s Recovery in Birmingham and the Black Country, empower & supporting positive local action for the benefit of wildlife and nature.
The client requests no contact from agencies or media sales.
Data Management Officer
Salary: £17.90p/h (£35,000 per annum)
Location: Hybrid (Perth/Aberdeen) or Home-Based
Contract: Full Time, temporary contract up to 6 months
Reports to: Data & Insights Manager
Prospectus are excited to be supporting our client in their search for a Data Management Officer to join them on a temporary basis to help them through a period of change. SCAA plays a vital role in delivering pre-hospital emergency care across Scotland, and the Data Management Officer will play a crucial role in helping to ensure their supporter data, systems and insights are delivering maximum impact. This position offers £17.90 per hour, and is a full-time, temporary position for up to 6 months.
You will be an experienced Data Management Officer, combining technical expertise with a collaborative approach and a genuine passion for using data to support charitable impact. You’ll be confident managing and developing CRM systems – ideally DonorFlex – ensuring data accuracy, integrity and accessibility. You’ll bring experience managing large datasets, with the ability to use data visualisation tools, and a solid understanding of fundraising data and compliance. You will be confident building relationships with key stakeholders and producing high-quality reporting that supports informed decision making. You’ll also be confident mapping and formalising processes to ensure the continuity, integrity and relevance of the data being processed and stored. You'll be the go-to person for CRM support, data governance and process improvement, helping colleagues use data effectively while ensuring compliance with GDPR and fundraising best practice.
Key Responsibilities
To Apply:
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
As the Data Operations Officer, your key purpose in post is to ensure efficient, compliant data management, and effective data processes. You will proactively support teams, find improvements, and push for efficiencies to allow Salesforce CRM system users to engage with and effectively manage our supporters. This must be completed with reference to relevant data protection/GDPR laws and within a framework of the most effective data management techniques.
You will play a key role in providing process improvements across teams to enable the further development of an automation programme that speeds up and improves accuracy across imports and exports. You will also be responsible for scoping, defining, and implementing data quality improvements.
Key Responsibilities:
· Work with our Extract, Transform, Load (ETL) tool (Clarity Data Transform [CDT]) to bring data into our Salesforce ecosystem. This will include extensive documentation writeup, testing requirements for updates and patches, and a restrained & disciplined approach where quality is more important than speed.
· Ensure that any exception files from the CDT automations are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Play a supportive role with the development team, completing development work in Salesforce as directed.
· Work with the Data Operations Manager to ensure Direct Debit claims and Gift Aid claims are processed accurately and on the agreed schedule.
· Carry out more complex data loading processes and act as a point of escalation for issues when raised by the Data Operations Executives.
· Critically examine existing processes and drive process improvement across database stakeholders and users.
· Support the Data Operations Manager on improvement projects, aimed at both improving the quality of data, and teams’ processes surrounding their use of Salesforce.
· Provide second line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
· Maintain, enhance, and develop data quality checks and associated processes to improve the integrity and usefulness of our data.
· Support the Data Operations Manager in ensuring data management best practice is incorporated into each teams’ processes.
· Undertake any other relevant duties and projects in line with the responsibilities of the post.
· Other tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Knowledge of relational databases, CRM systems and/or large datasets.
· Knowledge and understanding of ETL tools and practices.
· Understanding of data protection/GDPR legislation and its implementation.
· Knowledge and understanding of SQL.
· Experience of working in the charity sector with charity data.
· Experience of using Salesforce or similar CRM systems.
· Experience of process improvement and automation.
· Experience providing support and training to end users.
· Experience using a ticketing system, such as Jira Service Desk.
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Logical and process orientated.
· Good self-awareness with a willingness to learn new skills.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Senior Data and Analytics Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Job Summary
The Senior Data and Analytics Officer plays a key role in ensuring the organisation's data is accurate, accessible, secure, and used effectively to drive informed decision-making. Responsible for managing, analysing, and reporting on data across multiple systems, including Raiser's Edge NXT and third-party platforms, the role leads on data integration, reporting solutions, data quality, and GDPR compliance. Working collaboratively across fundraising, finance, marketing, HR, and operational teams, the postholder transforms complex data into actionable insights, supports strategic planning, and champions best practice in data governance and analytics across the organisation.
Key Responsibilities:
Please note that we may close this vacancy before the advertised closing date or extend the application period, depending on the number of applications. We encourage interested candidates to apply as soon as possible.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
Purpose of the role
Race Against Dementia is seeking a proactive and relationship-driven Senior Partnerships Officer to support the delivery of our ambitious fundraising strategy. You will play a key role in managing and developing partnerships that generate income and increase global awareness of our work.
Working closely with the Strategic Partnerships Lead, you will support the stewardship and growth of corporate and strategic partnerships, with an additional focus on international fundraising and partnership development. You will help identify and cultivate new opportunities across priority markets, including the USA, Switzerland and other emerging regions.
Formula 1 remains our flagship global partner, and this role will support the activation and maximisation of this and other high-profile relationships to drive fundraising and brand visibility.
Duties and Responsibilities
Supporting Events
Provide support for key fundraising events, including partner engagement, stewardship and delivery support where required.
Assist with the coordination of international events and activations linked to partnership opportunities.
Other Duties
Carry out any other duties as required by the Strategic Partnerships Lead, CEO and Board of Trustees including:
All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.
This is not intended to be an exhaustive list. Your job description may be subject to change.
Equality, Diversity and Inclusion Statement
Race Against Dementia aims to be an inclusive organisation where the individuality of every person is treated with respect. Race Against Dementia is committed to eliminating discrimination in any form. This means that all staff, volunteers and everyone with whom we come into contact will be treated with dignity, equality, fairness and respect and no one will receive less favourable treatment.
Safeguarding Statement
Race Against Dementia is committed to safeguarding and protecting vulnerable adults, children and young people. All our posts are subject to a safer recruitment process, including the discourse of criminal records and vetting checks where appropriate. We have policies and procedures in place that promote safeguarding and safer working practices across the organisation.
We reserve the right to interview and appoint before the advertised closing date.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Group Governance and Risk Manager will play a pivotal leadership role in supporting our mission to improve lives and places. The postholder will ensure LHCPG operates with transparency, integrity and accountability, reflecting our values and reinforcing trust with the Board, colleagues and the communities we serve.
Working closely with the Board and Senior Leadership Team (SLT), you will shape how governance, risk and assurance operate across the organisation - ensuring effective decision-making in practice, while leading and developing the governance function, including line management responsibility.
You will also:
What we’re looking for:
Applicants should hold a relevant degree, recognised governance qualification, or be able to demonstrate equivalent senior-level experience. The postholder will bring a strong, current understanding of governance models, regulatory requirements and legal obligations, together with experience gained within a Secretariat or Governance team in a regulated environment. A proven track record of providing high-quality governance support and trusted advice to Boards and Committees is essential.
You will also bring:
What you’ll get:
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
Work with the Marketing and Communications team to help implement soft opt-in
Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
Work closely with the IT team to manage security/GDPR of the Fundraising crm
Develop knowledge in this area and undertake training as required.
6. Other Duties:
Provide ad-hoc administrative support to the Fundraising and Communications team.
Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
Stay up to date on policies/news/regulations relating to the role
Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
Undertake any other duties that may be required which are commensurate with the role.
In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.
The Duke of Edinburgh's International Award Foundation is partnering exclusively with Robertson Bell to recruit a Finance Manager on a permanent, part-time basis (21 hours per week). This is an outstanding opportunity to join a globally respected charity at an exciting point in its evolution, taking ownership of core finance operations whilst helping strengthen the financial foundations of an organisation that empowers millions of young people across the world.
Joining during a period of positive organisational change, the Finance Manager will play a key role in a finance function that is evolving beyond traditional reporting to provide greater insight and support across the organisation and its global network of Award Operators. Working closely with the Head of Finance and Business Information, you'll have genuine ownership of the month-end process, lead a small finance team and drive continuous improvements, while also having opportunities to contribute to wider organisational initiatives that directly support young people around the world.
The organisation:
The Duke of Edinburgh's International Award is a global non-formal education and learning framework that empowers 14–24-year-olds to develop their purpose, passion and place in the world. Delivered across more than 130 countries and territories, the International Award Foundation works with partners around the world to ensure every eligible young person can take part through licensing and accreditation, global advocacy, research, training, fundraising and supporting digital transformation across the Award family.
The key duties of the Finance Manager are as follows:
The successful candidate will have:
This is a permanent, part-time opportunity working 21 hours per week, with flexibility to spread these across either three full days or shorter hours across the week. The role is based in London, operating on a hybrid basis.
Applications close on Sunday 23rd August, with first-stage interviews expected to take place during the week commencing 31st August. Robertson Bell is managing this recruitment campaign exclusively on behalf of The Duke of Edinburgh's International Award Foundation, so please submit your application as soon as possible to avoid disappointment.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
Job purpose
To grow DigiDAD's reach and impact by building relationships with professionals who can introduce the platform to young dads; showing those professionals how to use DigiDAD confidently with the young dads they support; and gathering feedback from professionals and young dads that informs ongoing improvement of the platform and NEYDL's outreach approach. This role works closely with the DigiDAD Programme Manager to support DigiDAD's growth, sharing feedback and helping to inform planning around outreach, platform and content development.
Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project
Location - Hybrid, home-based with regular travel to NEYDL’s Gateshead base and professional meetings in the North East, with some national travel
Key responsibilities
1. Professional outreach and relationships
•Build relationships with professionals likely to introduce DigiDAD to the young dads they work with, or to recommend it to colleagues, through networking, invitations to present, and warm referrals
•Work with NEYDL’s Young Dads Workers to identify and follow up on professional contacts they already engage with who may be interested in DigiDAD
•Identify and strategically prioritise the outreach opportunities most likely to lead to new registrations
•Represent DigiDAD at a small number of carefully selected events or conferences each year, where the audience is a strong match for DigiDAD’s goals
2. Onboarding and engagement
•Deliver onboarding sessions and demonstrations to professionals, showing them what DigiDAD offers and how to use it with the young dads they support
•Deliver and/or support regular webinars for current and prospective DigiDAD users, covering both professional and young dad audiences as needed
•Support professionals through the registration and onboarding process, and help them confidently introduce DigiDAD to the young dads they work with
•Encourage service beneficiaries to engage with DigiDAD content through dissemination of DigiDAD news, updates, and information across our in-house communication channels e.g. WhatsApp groups and DigiDAD Gaming community on Discord
3. Feedback and evaluation
•Hold structured conversations with young dads who use DigiDAD to gather feedback on content, design and user experience
•Gather feedback on outreach materials and messaging, and share insights with the DigiDAD Programme Manager to inform evaluation, reporting and improvements
4. Working with the Business Development Manager
•Maintain regular contact with NEYDL’s Business Development Manager, including a simple shared tracker to record and follow up leads
•Refer any commissioning or training sales opportunities identified through DigiDAD outreach to the Business Development Manager
•Follow up DigiDAD-interested contacts referred by the Business Development Manager
5. Recording and reporting
•Record outreach activity and registration data accurately and in a timely way, in line with NEYDL’s data management and evaluation systems
•Contribute ideas for campaign activity, content and service development based on direct engagement with users and professionals
6. Standard clauses
•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Future opportunity: there is potential for this role to develop a training product for professionals on making the best use of DigiDAD. There are no immediate plans for this, but it may form part of the role’s future development.