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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
- Lead on compliance with UK GDPR and other relevant data protection legislation.
- Advise staff and leadership on data protection obligations, risks and best practice.
- Monitor compliance with organisational data protection policies, procedures and controls.
- Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
- Promote a culture of data protection, data quality and responsible data management.
- Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
- Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
- Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
- Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
- Deliver training and awareness activities to support staff understanding of data protection responsibilities.
- Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Camden Disability Action (CDA) is seeking an exceptional Chief Operating Officer (COO) to play a pivotal role in shaping and delivering our mission as a leading user-led charity for Disabled people.
As COO, you will provide strategic leadership and operational excellence across the organisation, ensuring CDA delivers high-quality, accessible, and impactful services. You will translate our vision and strategy into effective day-to-day operations, driving performance, consistency, and continuous improvement across all areas of delivery.
As a key member of the senior leadership team, you will work closely with the Chief Executive Officer and Board of Trustees to support organisational strategy, governance, and long-term sustainability. You will bring strong strategic insight, alongside the ability to lead people, systems, and services with confidence and clarity.
You will have responsibility for core operational functions, including HR, Finance, Health & Safety, Data Protection, and Communications, as well as oversight of service delivery and contract management across CDA’s portfolio. You will ensure our infrastructure and processes are robust, compliant, efficient, and aligned to our values.
The successful candidate will be a confident and experienced leader, able to balance strategic thinking with strong operational delivery. You will also act as deputy to the CEO when required, providing trusted leadership across the organisation.
Due to the nature of the Chief Operating Officer role and the space-based approach of the Greenwood Centre, it cannot be delivered remotely. The post requires regular in-person operational delivery. However, we are open to offering one day of remote working per week, where practical.
CDA is committed to building a diverse, inclusive, and equitable workplace that reflects the communities we serve. We particularly welcome applications from Disabled people, people from Black, Asian and other minoritised communities, LGBTQ+ people, and others who are underrepresented in the charity sector and leadership roles. We are also open to considering flexible working arrangements, including job shares, where this can support the successful delivery of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
Interviews will be arranged for Wednesday 24th and Friday 26th June onwards. Candidates must be available for these dates.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
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Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
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Escalate complex, safeguarding and complaint-related enquiries appropriately.
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Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
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Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
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Process and manage in-bound financial payments in an accurate and timely manner
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Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
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Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
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Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
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Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
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Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
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Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
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Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
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Undertake such other duties as may be reasonably required of the post.
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Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
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A high standard of organisational, interpersonal and communication skills.
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An excellent telephone manner.
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An ability to maintain high levels of accuracy at all times.
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Ability to adapt style, tone and content to provide a tailored service to supporters.
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Ability to show initiative and determination to investigate and solve complex enquiries.
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Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
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Experience of working in a busy customer/supporter service environment.
Personal Attributes
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A team player, develop collaborative, strong and effective working relationships.
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Empathetic and patient, with a genuine desire to help members and supporters.
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Positive and professional attitude.
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Proactive and self-motivated with the ability to work independently.
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Adaptable and flexible in a fast-paced environment.
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Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Who are we?
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About The Drive Partnership
The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors.
Purpose
Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model.
To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.
This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.
The role is sensitive by nature and involves dealing with highly confidential and complex information.
Position context
This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.
Responsibilities
- Data Protection
- Relationship Management
- Administration
Person Specification
Experience
Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.
Skills
- Ability to interpret legislation and communicate requirements clearly to non‑specialists.
- Strong analytical and problem‑solving skills with a meticulous attention to detail.
- Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
- Capacity to manage competing priorities and work independently in a part‑time capacity.
- High levels of integrity, discretion, and professional judgement when handling sensitive and data.
- Knowledge of secure data‑handling technologies and cyber‑security principles
Competencies
- Delivering quality
- Teamwork
- Communication & Relationship management
- Influence
- Innovation and creativity
- Teamwork and collaboration
- Communication and relationship management
- Self-management
- Goal orientation
Equality and Inclusion
SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.
Lived Experience
We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.
If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.
The client requests no contact from agencies or media sales.
The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.
Key responsibilities
Data management and quality
- Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
- Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
- Help to develop and embed clear processes for data entry, data storage, data management and reporting.
- Support colleagues to use agreed systems, templates and processes consistently.
- Identify gaps, issues or risks in current data processes and recommend practical improvements.
- Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.
CRM, systems and data flows
- Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
- Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
- Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
- Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
- Support the management of mailing lists, audience records, campaign data and supporter information.
- Work with system providers or external support where required to resolve issues and improve processes.
Email marketing, audience journeys and segmentation
- Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
- Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
- Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
- Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
- Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.
Website and Promise page administration
- Administer and support the data processes linked to the White Ribbon Promise page on the website.
- Ensure that Promise data is captured, stored, monitored and reported accurately.
- Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
- Support reporting on Promise activity, website forms and other key digital engagement points.
Reporting, insight and analytics
- Produce regular reports and dashboards for trustees, managers and staff.
- Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
- Use data to identify trends, risks, gaps and opportunities.
- Present findings clearly and accessibly for colleagues with different levels of confidence using data.
- Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
- Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
- Help colleagues use data to make informed decisions and improve activity across the organisation.
Surveys, monitoring and evaluation
- Support the development of practical monitoring and evaluation systems across the organisation.
- Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
- Draw out clear findings and recommendations from survey data and feedback.
- Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
- Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.
Organisational support
- Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
- Provide guidance and support to staff on data processes, reporting and audience management.
- Contribute to a culture where data is used confidently, ethically and effectively.
- Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
- Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.
Note: this is a new role and the job description may change as the role develops.
The client requests no contact from agencies or media sales.
Data Protection Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its people, encourages development, and rewards staff for their hard work.
If the answer is yes, then this is the place for you!
We are looking for an experienced and highly motivated data protection expert to join the Secretariat Team. You will embrace the challenge that such a varied role brings.
Position: Data Protection Manager
Location: Oxford/Hybrid
Hours: Part-time, 15 hours a week
Salary: £41,241.86 pro rata (actual £16,719.67)
Contract: Permanent
Closing Date: Midnight, Sunday 5 July 2026
Interviews: Tuesday 21 July 2026, Oxford
The Role
A highly valued role in the Secretariat Team of the Oxford Diocesan Board of Finance (ODBF) has become available due to the portfolio growth of the existing postholder.
This is an important role which combines high quality General Data Protection Regulation (GDPR) advice and collegiate support, policy and practice development and hands-on case management, such as undertaking Subject Access Requests (SARs).
You will directly support ODBF staff, including training and response to queries and proactive advice and support to area teams (bishops, archdeacons and their teams) and parishes. The role provides an excellent opportunity for varied work, especially for someone who enjoys the full breadth and depth of data protection work.
Although there is no direct line management responsibility, the role requires working well in a team, supporting others with confidence in your personal decision-making. Whilst the role involves managing autonomously the full portfolio of data protection issues on a part-time basis, it sits within a friendly, high-functioning and highly motivated team, supported by the Director of Secretariat.
About You
You will embrace the challenge that such a varied role brings. With proven knowledge and experience in offering timely, high-quality advice and guidance on GDPR issues and a ‘can-do’ approach to case work, you will deliver excellent, meaningful support to the ODBF, area teams and parishes.
You will be flexible in your working style and collegiate in spirit, with confident communication skills and excellent attention to detail. You will be comfortable prioritising competing demands and in dealing with information of a sensitive and sometimes emotive nature.
In return, there will be many opportunities for you to enhance your skill set and gain new experiences, whilst performing a highly valued role, in an organisation striving to make a positive difference.
This role can be fulfilled on a hybrid basis, with some requirement for a physical presence in the office (Church House Oxford, Kidlington, Oxford, OX5 1GF).
You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a shared desire to make a difference.
The successful candidate must have the right to live and work in the United Kingdom.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.
You may have experience in other areas such as Data, Data Protection, Data Manager, Data Protection Manger, Data Officer, Data Protection Officer, GDPR Manager, GDPR Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Reports to: Chief Operating Officer with dotted line to Head of Technology
Location: Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required
Salary: £39,000 - £41,000
Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working
Contract: Permanent
ABOUT NOW TEACH
We believe that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, we’ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.
We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.
We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.
ABOUT THE ROLE
Role overview
The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach’s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.
This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.
The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward.
In this role you will……
Data quality & governance
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Oversee Now Teach’s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting
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Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data
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Oversee data pipelines and the data aspects of integrations between our core systems
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Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency
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Responsible for data capture across the organisation – Recruitment, Network, partners and donors
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Ensure compliance with the UK GDPR and that data is handled securely and ethically
Date engineering
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Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation
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Be responsible for automating the collection of data from multiple systems so it can be reliably analysed
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Creating datasets and reports that support accountability, learning and improvement
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Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse
Reporting, monitoring & impact
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Produce regular reports for teams, trustees, funders, and regulators.
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Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes.
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Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning.
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Support analysis and data led strategic decision making by providing and making accessible reliable data
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Respond to ad‑hoc data and reporting requests, including grant applications and tender submissions.
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Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning.
Systems & improvement
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Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data
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Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams
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Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required
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Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it
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Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data
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Provide training and guidance to all Now Teach staff on data best practice
Key collaborators
In this role you will work closely with a wide range of stakeholders to achieve success, including...
Head of Impact – partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement.
Head of Technology – collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms.
CRM Product Owner – working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams.
Director of Network and their team – providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable.
Director of Philanthropy, Marketing & Communications and their team – supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications.
Director of Recruitment and their team – ensuring the provision of accurate and timely data to support forecasting and planning.
PERSON SPECFICATION
Who you are (qualities/values)
- A team player, you believe the best results come from working together. You’re always ready to share ideas, support colleagues, and celebrate team successes.
- You build great relationships wherever you go. You’re approachable, collaborative, and genuinely enjoy working with others to make a difference.
- Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand – whether they are a data expert or not.
- Passionate about using data to support meaningful change and impact
- Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward
- Able to manage multiple projects, systems and data sets and keep track of how they interrelate
- Have a commitment to continuous improvement
- Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests
- Committed to your own personal and professional development
- Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.
What you’ll need to succeed in this role (experience/qualifications etc)
- High levels of accuracy and attention to detail
- Strong organizational and prioritisation skills
- Experience supporting impact measurement and reporting
- Knowledge of UK GDPR and data protection principles
- Advanced Excel and SQL skills
- Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
- Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them
- Have experience of project management, establishing operational systems and processes, with the ability to work autonomously
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
WORKING AT NOW TEACH
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 32% of employees at all levels of the organisation work part time and everyone works flexibly, with time off in lieu part of our standard working practices. We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, and we set clear expectations and celebrate the successes of teams and individuals.
Our Vision
Schools and students benefit from the inspiring professional and life experience of career change teachers.
Our Values
Now Teach has four core values which encompass how we work together to delivery our vision and mission: Drive impact through expertise; Focus on who matters most; Make change happen; and Build connections that amplify.
Our culture and values are central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return we offer you
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Christmas closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, enhanced parental leave policies, a rewards platform with employee discounts, access to an Employee Assistance Programme and an annual professional development budget for each employee.
Working arrangements
Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.
Application Process
Please submit your CV and cover letter (max 2 pages for the cover letter).
Applications close on 16th June
First stage interviews will take place on 1st/2nd July online
Second stage interviews (if appropriate) will take place on 9th or 13th July online
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people.To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a Basic Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Are you passionate about restoring nature, and want to develop your technical expertise within an organisation which provides data and insight into environmental decision making, both locally and nationally.
Somerset Environmental Records Centre are looking for a Data Officer who can help us deliver our core services, but also help us to build upon those, to maximise our conservation impact.
Data Officer – Somerset Environmental Records Centre
Salary: Banding Level 2 - £26,500 - £28,000 per annum
Contract type: Permanent
Working hours: Full time
Location: Taunton, Somerset (Opportunity for hybrid working)
About Us:
Somerset Wildlife Trust is a local independent charity. We are the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We protect, and lead the recovery of Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians.
The Somerset Environmental Records Centre (SERC) is a non-profit organization hosted by the Somerset Wildlife Trust. We serve as the county’s central hub for data regarding wildlife sightings, habitats, and geology.
About you and the Role
You’ll be part of a team where new software and techniques can do some of the heavy lifting, but we also need you to be resourceful and innovative in your thinking. You will work closely with our Data Manager and colleagues, to refine existing systems and processes, and ensure best practice is embedded in everything that we do. Including within the centre’s data acquisition, collation, synthesis, management and analysis, where diligence and achieving efficiencies, are both priorities.
Principal elements of the role are to assist in the Data Management process within SERC, data governance and policy, data collection and capture, storage, security, integration and analysis. This includes software management and working with existing data and acquiring or accessing new data and evidence from varying sources. You’ll help ensure all incoming and outgoing data processes run smoothly, securely and are up to date, to fulfil SERC’s mission as the ‘go to’ ecological data evidence provider for the county.
Whilst working closely with the Data Manager and Head of SERC, there will be opportunities for personal development and to work with other team members in the promotion and growth of SERC, ensuring environmental information is gathered, stored, analysed, interpreted and managed in line with the requirements of the SERC partnership.
Responsibility 1: Data Management
- Helping maintain the integrity of SERC data in the databases and GIS system. This includes the establishment and conformity to SERC IT policies and protocols, ensuring that data integrity is maintained, routine data quality processes are carried out, and data protection legislation is adhered to, for example regarding personally identifiable data such as GDPR.
- Uploading data to the databases as required. Responsible for the smooth and timely transfer of data between databases/systems, such as uploads from Mapmate files and NBN uploads/extracts, discussing and resolving technical issues as necessary.
- Carrying out the analysis of SERC’s data holdings and identifying gaps at least annually in order to inform the following year’s activities.
- Undertaking SLA deliverables regarding data extracts in a timely and accurate manner as required by each Service Level Agreement.
- Providing technical input to the development of SERC software applications to assist SERC in streamlining its services and developing its products.
- Working with the SERC Data Manager and team to optimise SERC’s Engineering Data Management Process to facilitate current and future mandatory Government policies, such as BNG etc.
- Actively sharing IT and systems knowledge and skills with colleagues and volunteers.
Responsibility 2: Data Security
- Working with the SERC Data Manager to continually maintain robust systems and processes, and seek improvements in data security, for example embedding metadata into spatial outputs etc.
- Ensuring backup arrangements are adequate, ensuring data is as secure as it can be and that recovery procedures work as expected.
- Implementing the correct processes, tools, and controls to secure and protect SERC’s databases against accidental and intentional threats. Secure sensitive data and maintain the confidentiality, availability, and integrity of the databases and associated applications, systems, physical and virtual servers, including all other storage medium held on and off-site, and network infrastructure.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays) + Christmas shutdown
- Staff social calendar and events
The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Monday 15 June 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
nasen is currently recruiting a Head of Data & Insights to lead all digital technology and analytical requirements across the charity.
Job vacancy: Head of Data and Insights
Location: Tamworth (Hybrid, Office 2 days per week)
Salary: £45,900 per annum
Hours: Full time (part time working considered)
Contract Type: Permanent
About us
nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.
We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.
nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.
About the role
This role within nasen’s Senior Leadership team offers the opportunity to join a small, yet dedicated and passionate workforce at an exciting time following the launch of nasen Plus membership and nasen Academy.
This opportunity will allow you to be the key lead in influencing the direction of our digital strategy, whilst also contributing to the day-to-day tasks required to maintain and implement an effective and accessible digital platform.
You will be an essential and valued member of the Senior Leadership Team, helping us in our mission to create an inclusive and equitable education for all.
Role objectives
- To lead the strategic direction of data development and progression for the charity, including the development of a cross-system strategic data and digital workplan.
- Nominated Data Protection Officer including full statutory DPO responsibility under UK GDPR, ensuring appropriate and compliant governance of data as well as robust systems and processes which staff understand and adhere to.
- To lead and drive the development of data analysis, ensuring nasen has robust information on which to develop organisational priorities and activities and showcase our story so far including creation of datasets and charts for external reporting.
- Lead on development and transformation projects to improve nasen’s use of existing data assets and digital platforms and coordination of supplier-led system development
- To be the key liaison across internal teams and provide regular analysis and reporting, including Key Performance Indicators (KPI), governance and reporting across platforms.
- Lead and be accountable for procurement and supplier contract management of commissioned data solutions, data tools, and software for the organisation.
Employee Benefits
- 30 days annual leave per year
- Christmas Closure - additional
- Hybrid working (policy available on request)
- 8% employer contribution pension.
- Flexible start and finish time, Friday early closure
- Employee Assistance Scheme
- Life Insurance Policy x3 of your salary
- Cycle to Work Scheme available
Closing Date: Monday 15th June 2026
Interviews are expected to take place the week beginning 22nd June.
N.B. We will be reviewing applications as they come in, we will close the advert early if we receive sufficient quality applicants, please apply early to avoid disappointment.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equality, Diversity and Inclusion
We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.
This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You would be joining an inclusive and supportive team with access to employee benefits that include:
- They offer 30 days holiday plus bank holidays.
- Various discount cards and subsidised meals to helping give you access to healthy food options.
- A pension scheme with Scottish Widows.
- Organised social events every quarter and special events.
- Free parking.
The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.
Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.
Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.
Management of the fundraising and marketing data selection function.
Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.
Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.
Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.
The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.
Experience of managing income and data processes and reconciliation.
Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.
Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.
Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.
IMPORTANT NOTE
Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Spark is looking for an inspiring CEO to help lead our next chapter.
This is a part-time (20–24 hours), hands-on leadership role where you’ll work closely with staff, volunteers and trustees to shape strategy, grow projects, and strengthen community impact.
If you are:
- A confident, values-driven leader
- Passionate about supporting communities and families
- Skilled at building partnerships and driving change
we’d love to hear from you.
Spark is a friendly, community-focused charity making a real difference through the provision of services to families and residents across Burntwood. We’re looking for an inspiring and organised Chief Executive Officer to lead our work, support our team, and help shape the future of the charity.
About the Role
This is a hands-on, people-focused leadership role where you’ll work closely with a supportive team of staff, volunteers, and trustees.
You’ll oversee key projects including:
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National Lottery Bright Beginnings Grow & Thrive (family support)
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Lichfield District Council Community Connections (support for residents)
What You’ll Be Doing
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Demonstrating vision, energy and enthusiasm
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Leading and supporting a committed team of staff and volunteers
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Working alongside trustees to shape strategy and direction
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Developing and growing community projects
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Building strong partnerships locally
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Overseeing funding, budgets and sustainability
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Ensuring services genuinely meet local needs
About You
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A confident and supportive leader
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A passion for provision of quality services to children and families
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Capacity for reflective practice and managing change
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Passionate about community work and making a difference
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Great communicator who enjoys working with people
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Organised and able to manage a varied workload
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Calm, flexible and solution-focused
What You’ll Get
- A supportive and welcoming team of staff, volunteers and trustees
- Flexibility and a good work-life balance (20-24 hours negotiable dependent on candidate and skills - typically between Mon–Fri, 9–3)
- The chance to shape and grow a well-loved and respected award-winning local charity
- Lots of opportunity to bring ideas, develop projects, and enjoy a rewarding role whilst doing meaningful work that makes a difference
- Annual leave entitlement includes four weeks of flexible leave, to be taken at times agreed to suit your needs and service requirements, plus three additional periods of organisational closure (Christmas, Easter and a summer closure week), providing a total leave entitlement of at least six weeks per year.
- Wellbeing activities and focus
- Family friendly employer
Key Details
- Location: Burntwood (with some home working and local travel)
- Hours: Part-time, all year round (not term-time only)
- Reporting to: Board of Trustees
- Hours: 20-24 hours per week. Dependent on candidate and experience.
- Job share/additional hours may be available.
- Salary: 37.5hr week FTE £40,775 equivalent to £20.91 an hr
- Contract: Permanent. The role is currently supported by National Lottery funding for an initial period of 3.5 years, with the CEO role being key in leading the organisation’s long-term sustainability and growth.
We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This role is subject to an enhanced DBS check and satisfactory references. We are committed to equality of opportunity and welcome applications from all suitably qualified candidates regardless of background, protected characteristics, or personal circumstances. We will use your personal data for recruitment purposes only, in line with UK GDPR. For further details, please see our Privacy Notice.
The deadline is 5pm 3rd July 2026
We are Spark, a community-centered charity located in Burntwood, Staffordshire, founded in the summer of 2015 providing a range of family support.



The client requests no contact from agencies or media sales.
We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.
This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.
This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Key working relationships
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Head of Digital (strategic lead)
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CRM Manager
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Project delivery leads (website, GoDonate, Gifted, Clue)
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Fundraising & Communications leads
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Data & IT teams
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Data Protection Officer
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External suppliers and agencies
Key tasks and responsibilities
Programme Planning & Governance
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Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.
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Run programme-level governance including reporting cycles, decision logs and RAID management.
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Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.
Cross‑Team Coordination
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Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.
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Facilitate cross‑functional workshops, planning sessions and retrospectives.
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Ensure teams understand how their work fits into the wider programme and where dependencies sit.
Delivery Assurance
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Track progress across major digital projects, including:
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CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.
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Clue database development and governance
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Data governance and platform consolidation
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Identify risks early and drive mitigation plans.
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Ensure suppliers deliver to agreed scope, budget and timelines.
Reporting & Insight
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Produce clear, consistent reporting for Directors and Trustees.
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Translate technical updates into accessible, decision‑ready summaries.
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Maintain a single source of truth for programme status and documentation.
Standards & Ways of Working
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Embed consistent processes for planning, change control, documentation and handover.
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Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).
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Ensure teams follow agreed processes for testing, sign‑off and release.
About you
Experience
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Proven track record in managing multi‑workstream digital or technology programmes
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Strong governance, planning and RAID management
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Excellent stakeholder management across technical and non‑technical teams
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Working knowledge of CRM, CMS, data and digital platforms
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Expertise in managing external suppliers
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Experience working within digital transformation environments
Skills and Personal Attributes
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Collaborative and relationship‑driven
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Calm under pressure
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Able to influence without authority
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Highly organised and structured
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Strong communicator
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Involve Northwest is an innovative, community-based organisation with an approach that is grounded in our core belief that the services we offer are free, confidential, and are motivated for public benefit, and not profit.
Job Title: Chief Executive Officer (CEO)
Location: The Community Village, Rock Ferry, and the Wirral community.
Working Pattern: 35 Hours per week (to be discussed)
Salary: £70,000 - £75,000 per annum (FTE) Depending on experience
Reporting To: Board of Directors
Responsible For: Operations & HR Director, Finance Manager and supporting Consultants.
This role is subject to a DBS check and subscription to the update service in line with the internal Safer Recruitment Policy.
Core Responsibilities
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Lead the organisation, establish its standards, and represent it as the public face and ambassador.
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Serve as the organisation’s figurehead while strengthening and expanding relationships with commissioners and key stakeholders.
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Define the strategic direction in collaboration with the Board of Trustees.
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Implement the strategic plan and drive sustainable organisational growth.
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Provide strong financial leadership, including budgeting, forecasting, income generation, and asset management.
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Prioritise and advance the diversification of funding streams with overall accountability.
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Ensure effective risk management and regulatory compliance including GDPR, H&S, Safeguarding, Charity Governance.
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Build and develop a strong workforce while fostering a unified, one-team culture.
Leadership And Managerial Responsibilities
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Lead the organisation, providing direct line management to the Operations and Human Resources Director, Finance Manager and Consultants.
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Deliver strong, visible leadership across the organisation.
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Accountable for shaping, influencing, and delivering both internal and external operational strategies.
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Maintain strategic oversight of existing contracts and services, ensuring effective delivery and performance.
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Develop, monitor, and review key operational resources, including business plans, business continuity plans, and risk registers.
Strategic Responsibilities
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Scope and drive forward funding & partnership opportunities in support of sustainability and growth.
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Grow Involve Northwest’s network of commissioners and strategic/mutually beneficial partnerships.
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Identify the opportunities for collaboration and diversification.
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Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.
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Reviewing all aspects of service provision and the roles of Involve Northwest personnel.
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Oversee management of Involve Northwest assets, including any buildings.
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Assist in identifying new premises and the basis upon which they are occupied (purchased/leased) in the context of Involve Northwest’s needs.
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Lead on organisational change; provide governance around internal resources, communication and marketing, and growth.
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Lead on all funding opportunities, including the scoping and writing of bids and responses to tender invitations, expressions of interest and soft market testing as appropriate.
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Overseeing Involve Northwest’s communication and marketing strategy.
Partnerships Management
Involve Northwest is predominantly funded through contracts with central and local government. The successful person will interface directly with funders and commissioners, managing those relationships and attending contract meetings where appropriate. Attend external meetings/groups and act as the ‘face’ of the organisation, in collaboration with the Management Team.
The role will focus on growing Involve Northwest’s influence within our network of commissioners and strategic/mutually beneficial partnerships to secure future commissions in new delivery themes or areas in the Northwest that align with our strategy and vision.
You would also be expected to identify, explore, and develop new partnerships outside Involve Northwest’s traditional stakeholders with organisations in both the public and private sectors.
This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments within the Company.
Company Duties and Responsibilities:
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Evaluate and work in line with statutory requirements and company policies and procedures, including ISO9001:2015, the Companies Act, Charity Law and UK GDPR.
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Work to Involve Northwest’s Safeguarding procedures.
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Represent the charity in the best manner.
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Demonstrate a commitment to the vision, values, and strategic aims of Involve Northwest.
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Maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
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Work within Involve Northwest’s practice standards.
Person Specification – Essential
Experience
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Significant experience in a senior management role.
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Development of a strategy with a proven record of implementation, tracking and monitoring progress.
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Experience in securing year-on-year sustainable funding.
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The ability to link operational delivery with the strategic plan to achieve its stated objectives.
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Track record in delivering business change.
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Risk management, business continuity and disaster recovery planning and testing
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Working with commissioners/grant funders at senior levels.
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Significant experience in overseeing bid/tender writing at an operational and strategic level, with the ability to present at all levels and deliver reports as required.
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Strong decision-making skills.
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Budget management experience.
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Developing communication and delivery strategies.
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Working in the third sector would be useful but is not essential.
Knowledge and Skills
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Excellent people skills, including communication, relationship building and emotional intelligence.
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Proven track record in change management.
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Problem-solving, planning skills and innovative thinking.
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The ability to implement strategies to meet the organisation’s goals agreed with the board of directors.
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Understanding the importance of excellent employee management and have the ability to motivate.
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Excellent organisational skills, results-driven, with a clear focus on outcomes.
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Consider the organisation, its destination and routes to that destination with ‘out of the box’ thinking.
Personal Attributes
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Innovative thinking.
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A belief in the Organisation’s service delivery and objectives.
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Enthusiasm and a catalyst to motivate others.
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Be a visionary for the organisation and lead by example
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Good communication skills with excellent people skills
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Be compassionate and empathetic and have a high level of integrity.
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The ability to deliver honest feedback in a direct but emotionally intelligent way.
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Act with integrity and respect when working with all clients, agencies, and individuals.
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Flexible, adaptable, and an excellent active listener.
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Be a team player with an open and honest manner and be able to build effective relationships.
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High level of personal resilience concerning workload and ability to discharge tasks.
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Excellent organisational skills, hard-working, results-driven, with a clear focus on outcomes.
As a community-focused employer who values the health and well-being of our employees, Involve Northwest encourages a positive work-life balance and actively supports our staff so they can better support the community.
We offer a range of benefits to fulfil this, including:
· 25 Days Annual Leave plus Bank Holidays
· Birthday Day Off
· Company Pension & Health Cash Plan (eligible after 3 months)
· Extra days of annual leave for service loyalty
Please note this role is subject to a 6-month probation period, 2 satisfactory references, right to work and DBS check.
Involve Northwest is committed to the welfare and safety of all individuals, particularly those who are vulnerable or at risk. We recognise our responsibility to protect the well-being of children, young people, and adults who may come into contact with our charity and its projects. We have a clear Safer Recruitment Policy in place, which is applied to all staff, including third-party individuals and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Garfield Weston Foundation is a well-established and highly respected grant-making charity, supporting a wide range of causes across the UK. With a long-standing commitment to improving the lives of those in need, the Foundation provides funding to charities working across areas including welfare, education, youth, community, environment, faith, arts, and heritage. Known for its collaborative and impactful approach, the Foundation plays a vital role in strengthening organisations and communities nationwide.
This is a fantastic opportunity to join a purpose-driven organisation at the heart of impactful grant-making. The role will play a key part in ensuring the smooth running of day-to-day operations, supporting internal teams and charities they support, and helping to maintain high-quality processes that underpin the Foundation’s work.
You’ll be at the centre of the organisation’s activity—providing hands-on support across administration, logistics, and operational processes—making a tangible difference to how the organisation functions.
Key Responsibilities
- Support the Head of Operations to ensure systems and processes run efficiently for staff and applicants
- Provide project support for technology improvements and development initiatives
- Proactively identify, troubleshoot, and resolve data and system-related issues
- Deliver training and provide ongoing systems support to the team
- Support system upgrades, including configuration, testing, and troubleshooting the grantmaking system
- Manage the database day-to-day, including processing decisions and payments, reporting, maintaining data quality, and ensuring GDPR compliance
- Maintain and review operational processes and procedures to ensure effective organisational functioning
- Oversee website management, stakeholder enquiries, and provide general operational support to colleagues as needed
Person Specification
- Experience in an administrative or operations-based role, ideally within a charity or not-for-profit environment
- Strong organisational skills with the ability to manage multiple priorities effectively
- Excellent communication skills, both written and verbal
- Proactive and solutions-focused, willing to engage and support where needed
- High attention to detail and ability to maintain accurate records
- Comfortable working both independently and as part of a team
- Confident using Microsoft Office systems and/or CRM databases
- A genuine interest in the work of the Garfield Weston Foundation and the wider charity sector
What’s on Offer
- Salary: c£35,000
- Location: On-site, Mayfair, London
- Contract: Permanent, Full Time
How to Apply
We are partnering with The Talent Set on the appointment of this position. To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button. They aim to respond to successful candidates within 48 working hours.
Commitment to Diversity
The Garfield Weston Foundation is committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and communities and are happy to make reasonable adjustments to support you throughout the recruitment process.
