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Top job
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted 1 day ago
Top job
Holocaust Educational Trust, London (Hybrid)
£28,000 FTE per year plus benefits
An exciting opportunity to play a pivotal role in enhancing the Trust's programmatic visibility; driving registrations and engagement
Posted 3 days ago
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One YMCA, Bedford, Bedford (On-site)
£26,926.00
If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you
Posted 2 days ago
All Nations Christian College, Ware, Hertfordshire (Hybrid)
£24,000 - £25,000 per year
Compliance Officer (with Data Protection) to ensure the College meets regulatory compliance as an educational establishment and charity.
Posted 1 day ago
Closing in 2 days
Likewise, Greater London (Hybrid)
£28,000 - £32,000 per year
Help us show the impact of human connection. We’re seeking a data-driven, values-led person to evidence and grow our community impact.
Posted 1 week ago Apply Now
Great Ormond Street Hospital Children's Charity, Bloomsbury (On-site)
£52,227 per year
Posted 3 days ago
Closing tomorrow
Swindon and Gloucestershire Mind, Multiple Locations (Hybrid)
£29,000 per year FTE
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The Royal College of Radiologists, Multiple Locations (Hybrid)
£70,880 per annum increasing to £78,340 per year within two years continuous service dependent on performance, plus excellent benefits
Posted today
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Action Foundation, Newcastle upon Tyne (Hybrid)
£24,681 to £27,250 (pro rata) per annum plus 6% pension contribution
Posted 2 weeks ago
Hammersmith, Fulham, Ealing and Hounslow Mind, London (On-site)
£55,000 - £60,000 per year
Posted 1 day ago Apply Now
Closing in 6 days
Climate Governance Initiative, Cambridge (Hybrid)
£40,000 - £50,000 per year
Are you an expert in securing significant, high-impact grant funding within the non-profit or development sector?
Posted 1 day ago Apply Now
Closing in 6 days
Royal Star & Garter, Twickenham (Hybrid)
£32,000 per year
Join us as a Marketing Officer to deliver multi-channel campaigns, digital content, and engaging creative materials.
Posted 1 day ago Apply Now
Young Enterprise, Multiple Locations (Hybrid)
£26,000 - £30,000 per year pro rata
Join Young Enterprise as a Trusts & Philanthropy Officer and help empower young people to build brighter futures
Posted 2 days ago Apply Now
Page 1 of 16
Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Part-time (30 - 37)
Permanent
Job description

Supporter Experience Officer

30 - 37 hours per week

Full year or Term-time contract considered

Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in. 

We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way. 

Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.

What you’ll do:

  • Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
  • Deliver timely, personalised thank-you messages and donor communications
  • Support donor retention by monitoring giving patterns and engaging lapsed supporters
  • Develop supporter journeys and automated touchpoints across email and CRM
  • Help ensure every donor feels valued and connected to Treloar’s mission
  • Contribute to events and fundraising campaigns, occasionally outside office hours 

Salary:

£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)

£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)

We’re looking for someone who:

  • Experience working with supporter databases (CRM experience ideal)
  • Good level of standard education including Maths and English
  • Proficient in using Microsoft Office Suite
  • Strong attention to detail and an enthusiasm for using data
  • The ability to plan, prioritise, and manage a varied workload
  • A friendly, collaborative, and proactive approach
  • A genuine passion for Treloar’s mission and values

Why join us?

 At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:

  • A supportive and inclusive working environment
  • The chance to be part of a purpose-driven organisation with a real sense of community
  • Excellent training & development opportunities
  • Life insurance & Critical Illness Cover
  • Group Personal Pension & Occupational Health schemes
  • Health Cash Plan & Perkbox discount scheme
  • Free wellbeing activities (e.g. gym/yoga/Pilates)
  • Free parking & many other benefits

How to apply?

To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.

Closing date: Wednesday 10th December at 12pm

Interview date:  W/C 15th December 2025

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK

Registered charity number 1092857.

Application resources
Posted by
Treloar Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 November 2025
Closing date: 10 December 2025 at 12:00
Job ref: Supporter Experience Officer
Tags: Fundraising, Social Care / Development, Education, Health / Medical, Direct / Supporters, Major Donor