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The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK.
Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.
We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
Purpose of Job
Main Responsibilities
Strategic Leadership and Function Management
· Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.
· Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.
· Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.
· Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.
· Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.
· Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.
· Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.
· Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.
Data Infrastructure, Services, and Innovation
· Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.
· Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.
· Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.
· Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.
Governance, Risk and Project Delivery
· Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.
· Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.
· Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.
· Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.
· Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.
· Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.
· Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.
Partnerships, Income Development and External Engagement
· Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.
· Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.
· Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.
· Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.
· Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required
Trust Wide Contribution
· Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.
· Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.
· Contribute to Trust wide initiatives, events, business planning, and other activities as needed.
· Share ideas, lessons learned, and opportunities openly to improve organisational performance.
General Responsibilities
The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home.
These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.
Essential Experience and Qualities
· Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.
· Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
· Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
· Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
· Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
· Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.
· Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.
· Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.
The client requests no contact from agencies or media sales.
Contract: Permanent, hybrid 35 hours per week
Salary: £35,426 - £38,093 per annum
Location: Burford, Oxfordshire, OX18 4PF
Closing date: Thursday 1st October 2026
We’re recruiting a Data Compliance Officer! You’ll be joining our Data & Insights team and be our data compliance subject matter expert (SME) in support of the successful delivery of the Blue Cross Data Strategy. In this position you will help us continue cultivating a data-driven culture across our organisation, building a charity-wide community focused on data. This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week.
More about the role
We are looking for a Data Compliance Officer to join our Data & Insights team within Information Services, working in close collaboration with our Head of Legal and Data Protection (DPO). In this role, you will be the day to day subject matter expert ensuring our data practices, marketing activities, and fundraising operations are compliant, robust, and aligned with current regulation. If you want to use your regulatory knowledge in a supportive, purpose-driven environment, this is a great opportunity to make a real impact.
This role focuses on delivering clear, practical compliance guidance across the charity rather than taking a theoretical or box-ticking approach. You will act as the go to contact for advice on the Direct Marketing Association (DMA) code, PECR, and HMRC Gift Aid compliance, while supporting the DPO to maintain alignment with the UK GDPR, Data Protection Act 2018, and the Data (Use and Access) Act 2025. Your day to day work will range from assisting with Subject Access Requests and data incident responses to reviewing targeted communications, ensuring valid permission statements are in place, and auditing third-party supplier standards.
You will collaborate closely with marketing, fundraising, and digital project teams to understand their goals and help them design compliant, effective processes from the start. Working alongside colleagues in Information Services, you will help develop data quality KPIs, establish standard operating procedures, and identify areas for automation and process improvement. You will also have the opportunity to advise on emerging challenges, including the responsible and transparent use of data in Artificial Intelligence, and deliver straightforward training and guidance that helps colleagues handle data with confidence.
This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week.
About you
You have a solid foundation in data protection and direct marketing regulations, with a knack for translating complex legal rules into simple, practical advice that colleagues can readily apply. You take an analytical, considered approach to your work and feel comfortable balancing multiple projects, queries, and statutory deadlines without losing sight of detail.
Collaboration is key to how you work. Rather than simply highlighting obstacles, you enjoy working alongside different teams to find workable solutions that achieve their objectives while keeping the organisation fully compliant. You bring sound judgment, the confidence to escalate risks when necessary, and strong communication skills that allow you to build positive working relationships across all levels of the charity.
Essential Qualifications, Skills, and Experience
Desirable Qualifications, Skills, and Experience
How to apply
Click the apply button below and complete the online application process before the closing date.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.
The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.
The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.
About the Role:
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
Why you should apply:
Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.
Benefits you will enjoy working for us:
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lord’s Taverners
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
We are now seeking an energetic team player to join the People and Programmes directorate. You will play a collaborative role in strengthening how data is collected, governed, analysed and communicated. This is a fixed term contract until 30 September 2027 and is available as an immediate start for the right candidate.
The Role
The Data and Insight Co-ordinator will enable Lord’s Taverners to make confident, evidence-led decisions by transforming programme and organisational data into meaningful insight; developing accessible reporting and dashboards; and work across teams and delivery partners to improve data quality, demonstrate impact and support continuous improvement, sustainable growth and strategic priorities.
About You
You will be an organised, proactive and people focused individual who enjoys supporting others, producing accurate records and has a keen eye for detail. You’ll bring strong communication skills, confidence managing key information, and a positive, can‑do approach to working as part of a busy team.
You will bring:
Strong knowledge and understanding of data administration and ability to produce high-quality outputs.
Strong knowledge and understanding of data management systems and strong numerical skills.
Strong data digital technology capability (preferable Upshot and Power BI) with growing adoption of AI capabilities
Ability to design effective and easily interpreted data dashboards.
Ability to train others in an easy to understand and engaging environment.
Ability to understand and interpret data problems and find and implement solutions.
Understanding of data governance practices and policies.
At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact,inclusionand opportunity for young people.
Above all, youwill be motivated by our mission and aligned with our values:We Include, We Inspire, We Empower.
Safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need todiscloseyouth cautions or any protected convictions or cautions.
As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates.
Benefits
25 days annual leave + Bank Holidays
Fiveadditionaldays between Christmas and New Year
6% pension contribution
Group income protection
Critical illness cover
Life assurance
Health Cash Plan
Enhanced maternity and paternity pay
Employee Assistance Programme
Two volunteering days
Birthday day off
Season ticket loan
Flexible working
Wellbeing plan
Application Instructions
Please read the application instructions carefully and completely.
Please submit your CV, and a written response (maximum 350 words) to the following question:
“Please describe a time when you had to translate complex, technical data into a simple, compelling story for a non-technical audience. What communication format or visual tools did you choose, and what challenges did you have to overcome?”
We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.
Please upload your written response where the application form asks for a cover note.
Key Dates
Applications open: Tuesday 15th September 2026
Application deadline: Sunday 27th September 2026
Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.
First Round - Interviews scheduled: Friday 2nd October 2026
Second Round - Interviews scheduled: Friday 9th October 2026
Interview Process
First Stage (Online)
The first stage will take place online and will last 45 minutes in total. The session will include:
20-minute (max) task/activity
25-minute debrief and questions with the hiring managers
Second Stage (In Person)
Shortlisted candidates who progress to second stage will be invited to a 60-minute in person interview, comprising:
45 minutes of competency-based questions
15 minutes for further conversation about the role
Interview questions will be shared with shortlisted candidates in advance to support preparation.
Accessibility
We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
As Communications Officer, you will play an important role in delivering our digital, marketing and engagement strategies. You’ll work across social media, email marketing, websites, campaigns, content, branding and media, helping to build CUF’s profile and equip people to build stronger relationships.
You’ll take responsibility for delivering paid social campaigns, coordinating our Mailchimp activity and e-newsletter, publishing website and social content, and using data to understand what’s working and improve our communications. You’ll also work closely with colleagues across the organisation, including the Fundraising Team.
You’ll have professional experience in communications or marketing, excellent writing and editing skills, and a good understanding of digital communications. You’ll be confident using websites, social media and email marketing platforms, and comfortable working with data and analytics.
Experience of Mailchimp, Salesforce, CMS, social media advertising and design/photo-editing software would be an advantage.
You’ll be creative, organised and self-motivated, with the ability to work collaboratively in a small team. An interest in social action and community-led development is desirable, as is experience of working in a charity or interfaith environment.
Why join CUF?
This is an opportunity to use your communications skills for a purpose: helping churches, faith groups and communities recognise their strengths, build connections and take action to overcome poverty.
If you’re looking for a communications role where your work can make a real difference, we’d love to hear from you.
For an informal conversation about this role and for more information, please contact our Communications Manager, Laura Morton, please see job pack for contact details.
To apply: please send an up-to-date CV and covering letter outlining your relevant skills and experience to the HR Officer, please see job pack for contact details. Please note only CV's accompanied with a covering letter will be considered for shortlisting.
Closing date: Midnight, Sunday 18 October.
Interviews: Online, week commencing 26 October.
Church Urban Fund is an equal opportunity employer and values diversity.
Please note that we will only consider CV's accompanied with a covering letter for shortlisting. Thank you.
About you
You are an organised, practical and adaptable administrator who is confident working with both administrative and data systems. You have strong attention to detail and can manage a varied workload, maintain accurate records and make sure routine systems and processes work effectively.
You are comfortable working with digital systems and data, including maintaining databases or CRM, monitoring or evaluation systems, checking the quality and completeness of information and supporting colleagues to use systems consistently. Bhip will be using Upshot as its data collection & evaluation system, you do not need to have used Upshot before, although experience in using Upshot would be an advantage. You are confident learning new systems and working with system providers where changes or improvements are needed.
You communicate clearly, work well with colleagues across different roles and are comfortable following up when information or actions are outstanding. You can work independently within your responsibilities while knowing when something needs to be referred to your manager or another member of the team.
You understand the importance of confidentiality, accurate record keeping and secure handling of information, particularly when working with information provided by communities and programme participants.
The Opportunity
This is an opportunity to join Happy Healthy You (HHU) and be part of a dynamic new team delivering the Bradford Health Inequities Programme (Bhip), an ambitious five-year programme working with communities to create fairer health and care.
You will provide essential administration across HHU and take day-to-day responsibility for Bhip’s data system, making sure information is accurate, complete and accessible. Working closely with colleagues across the programme, you will be an integral part of the team, supporting effective systems, data quality, monitoring and reporting, and helping the team understand progress and demonstrate the difference Bhip is making.
The client requests no contact from agencies or media sales.
Hours: 37 per week (part timemin 25 hours considered)
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face and over the phone.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and experiencing personal debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.
Join our Team!
We're looking for a curious and analytical Business Analyst to join our team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year.
About the Role
To lead the development and continuous improvement of the organisation’s data, insight and reporting systems, ensuring that information is used effectively to improve services, demonstrate impact and support strategic decision-making.
As our Data, Insight and Development Lead, you will work alongside operational colleagues, management and development teams, the postholder will combine data analysis with business analysis and service improvement. They will work with colleagues, partners and other stakeholders to understand
needs, map processes, identify problems and opportunities, and define practical requirements before new systems, tools or ways of working are developed.
The role will turn information from case management, telephony, digital and other systems into clear, accessible reports, dashboards and insights. These will help staff, managers, trustees, funders, commissioners, Citizens Advice and external partners understand service performance, client outcomes, emerging needs, risks, gaps and opportunities.
The postholder will act as a bridge between operational teams and developers, ensuring that technology and data solutions address genuine user and organisational needs. They will support improvement projects from discovery through to delivery, including consultation, requirements gathering, testing, documentation, implementation and evaluation, helping new ways of working become embedded and effective.
Other organisations may call this role Business Analyst, Business Improvement Officer, Insight & Improvement Analyst, Service Design Analyst, or Systems Analyst.
The role will also strengthen the organisation’s Research and Campaigns work by identifying emerging issues affecting clients and producing robust evidence to influence local and national policy.
Through this work, the postholder will help establish data as a strategic organisational asset and promote a culture of curiosity, collaboration, continuous improvement, evidence-based decision-making and organisational learning.
Closing date:- 9.00 am 5th October 2026
Interview date:- Monday 19th October 2026 (in person)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Digital, Technology and Data
London’s Air Ambulance Charity is appointing its first Director of Digital, Technology and Data. Following the launch of its ambitious 15-year strategy, the charity is investing in dedicated executive leadership to ensure its technology, digital and data capability can support its next stage of development.
Reporting directly to the Chief Executive and joining the Directors Group, you will bring together 12 colleagues across IT, Charity Data and Clinical & Operational Data. You will unite the teams behind a shared purpose, strengthen the organisation’s foundations and create LAA’s first integrated Digital, Technology and Data strategy, roadmap and investment plan.
This role requires someone who can operate credibly at Board level while remaining close enough to the detail to support a small, capable team. You may come from the charity sector, healthcare, aviation, a commercial organisation or another purpose-led environment—what matters is your ability to build capability, bring people with you and connect genuinely with LAA’s mission.
Essential experience:
Salary: £105,000–£110,000
Location: Hybrid working, with offices at the Royal London Hospital, London E1
Contract: Permanent, full-time
Reporting to: Chief Executive Officer
Applications close: 9 September 2026
This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.
We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.
This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.
MAIN DUTIES AND RESPONSIBILITIES
Supporter engagement, stewardship and recruitment
Event coordination and delivery
Data management and administration
Communications
General
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Programmes Officer, you will play a key role in supporting grant partners, community engagement activities and effective grant and event administration. Working closely with colleagues, partners and local communities, you will help ensure our programmes are delivered through strong relationships, accurate records and high-quality administrative support. Your key responsibilities will include:
If you are proactive, well organised and dependable, with strong organisational and administrative skills, and a connection to Portsmouth, we'd love to hear from you.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
The role of Foodbank Manager is to oversee the operations of the East Grinstead Foodbank, with concern for its efficiency and standards within the Trussell franchise. This will include the strategic direction and financial sustainability of the Foodbank and with the wider team the reputation of the Foodbank and its partnerships with other voluntary organisations and governmental organisations.
The Foodbank Manager reports to the Trustees, including submitting a report to, and attending Trustee meetings.
Responsibilities
Strategic Leadership
In co-ordination with the Trustees, to shape, implement and review the strategic development of the Foodbank, aligned with its mission, vision and values
Provide inspirational leadership to the staff, volunteers and stakeholders
Assess the evolving needs of the local community and identify opportunities for providing improved support
Management
Oversee operations, ensuring the effective delivery of the Foodbank’s services and adherence to its policies and procedures
Foster a positive and inclusive environment for the staff and volunteers
Promote collaboration with referral and other external agencies
Develop and maintain robust systems for data collection, analysis and reporting
Advocacy and External Relations
Be the outward face of the East Grinstead Foodbank
Handle any media interviews or visits to the Foodbank
Give presentations on the Foodbank to community groups, donors and the public
Represent the Foodbank and Trussell with local Councils and local MPs
Liaise with other foodbanks in the region
Lead the Foodbank’s participation in Trussell and other campaigning
Take a lead role in periodic Newsletters
Fundraising and Financial Management
Develop and implement a fundraising strategy to secure food and financial donations to ensure the sustainability of the Foodbank
Cultivate relationships with donors, corporate partners and council/community partners to maximise financial support
Actively assist in fundraising, including attendance at events, completion of applications and appeals for food and funds
Assist the Treasurer and Trustees in setting Budgets, monitoring financial performance and recording systems
Compliance and reporting
Ensure compliance with the relevant statutory obligations of the CIO, including the Charities Commission, food standards, health and safety, safeguarding and the other policies of East Grinstead Foodbank
Ensure reporting systems are in place for stock and assetsof the Foodbank, including reports required by Restricted funders
Ensure compliance with the terms of the Trussell franchise, including the online data system and reporting of key indicators
Assist the Trustees in any Trusell or regulatory reporting requirements
Ensure staff and volunteers are aware of all relevant regulations and reporting requirements
Staff and Volunteers
Line manage the part-time staff
Enable and ensure excellent coordination of and support for volunteers
Assist in the recruitment of new staff and volunteers
Regularly meet with staff
Listen to and motivate volunteers
Act as Safeguarding Officer or Deputy Safeguarding Officer if required
Reporting to Trustees
Report to and attend Trustee meetings
Advise on any exceptional events, risks, complaints, accidents and external contacts
Routine oversight
Oversee the efficient operation of food collection, storage and distribution
Ensure levels of food are monitored and issue appeals for more when needed
Ensure that everyone who comes to East Grinstead Foodbank for help is treated with care and respect, has their needs listened to and is offered all possible assistance and signposting
Engage directly with Foodbank clients when required
Be present as regularly as necessary in open Foodbank sessions.
Foodbank Manager - Person Description
Essential
Sympathetic to the Christian ethos of the Foodbank
Passionate about tackling poverty and its causes
Self-motivated and energetic, able to work independently
Excellent communication skills
High level of organisational skills
Ability to lead, motivate teams of part-time paid staff and unpaid volunteers
The ability to promote the Foodbank locally to raise awareness, food donations and funding
Confident IT skills and knowledge of social media
Working knowledge of statutory compliance in a small organisation, including staff, health and safety, safeguarding and GDPR
A flexible approach to working hours, including occasional meetings and representations outside normal working hours
Desirable
Previous experience within the voluntary sector
Public speaking skills
Experience of fund-raising
Local knowledge, especially of welfare organisations
Clean driving licence and access to a car
Terms
This is a permanent post. It is subject to a six-month initial probationary period.
The post is part-time, currently at 21 hours per week.
Hours may be worked flexibly subject to agreement with the Trustees.
The Foodbank is based at Jubilee Community Centre, Charlwoods Road, East Grinstead, West Sussex RH19 2HL.
Competitive salary for the charitable sector reviewed annually in January.
Benefits: All paid staff are entitled to be part of the NEST pension scheme.
Holidays: Paid holiday entitlement of 5.6 working weeks (pro-ratafor part-time hours worked) during a complete holiday year.The Foodbank is closed on bank holidays and these will not count as holidays.
Timetable
Closing date for applications: 16 October 2026
Interviews: shortly thereafter
Start date: Early January 2027, to facilitate a smooth transition from the current manager.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
Clean employer data, escalating complex issues to relevant colleagues.
Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
Create and share basic reports from Salesforce for use by the team and SMT.
Communications
Represent the Living Wage Foundation coherently in writing and verbally.
Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
Arrange logistics for LWF all staff Away Day.
Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
Coordinate the administration and reconciliation of credit card payments.
Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
Responsibility for delivering agreed areas of the Foundation’s work plan.
Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Professional certification in project management, administration, finance (D)
Experience
Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
Prior experience in customer service or stakeholder engagement (E)
Experience working in a team-based office environment (E)
Experience in finance administration, including credit card administration and budget management (E)
Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
Attention to detail and accuracy in handling financial and data-related tasks (E)
Ability to produce and analyse basic reports (E)
Understanding of confidentiality and data protection principles (E)
Personal qualities & values
A proactive self-starter, able to work independently and take initiative (E)
Collaborative and able to work effectively as part of a diverse team (E)
Flexible and adaptable, willing to support a range of operational needs (E)
Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
Willingness to learn new systems and processes, and to support continuous improvement (E)
Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



Are you curious about what digital data can tell us about how people find and engage with content?
We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, turning complex data into clear insight that helps shape how we plan and evaluate content and campaigns. You’ll also help ensure we’re measuring digital activity effectively, using tools including GA4 and Google Tag Manager to implement and maintain tracking.
Working closely with colleagues across the Content and Brand teams, you’ll help us understand what’s working, how our members are engaging with our content and where we can improve. Your insight will help us make evidence-based decisions, test and learn from what we do, and improve the digital experience we provide for our members.
What you’ll do:
What you’ll need:
Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.
Why work with us?
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.
You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
When you join us: